Colectia Hotel Ondarreta

CheckIn Restrictions
Late check-out fee: EUR 15 (subject to availability);

Age Requirements
Minimum age to check in is 18 years old

Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 3131;Pet max weight (per pet) in kg is 1414;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: EUR 10 per pet, per stay; Service animals are exempt from fees;

Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;

Dining
Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of EUR 200 will be collected before check-in.