Montigo Resorts, Somerset
156 USD
/natt
Gj.snitt. for oktober
Priser for Montigo Resorts, Somerset
Velg datoer for å se priser og tilgjengelighet
156 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Montigo Resorts, Somerset er prisen per natt i gjennomsnitt 133 USD i den billigste måneden (mars) og 192 USD i den dyreste måneden (juli), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 137 USD |
| februar | 137 USD |
| mars | 133 USD |
| april | 140 USD |
| mai | 172 USD |
| juni | 162 USD |
| juli | 192 USD |
| august | 174 USD |
| september | 189 USD |
| oktober | 156 USD |
| november | 152 USD |
| desember | 148 USD |
J
F
M
A
M
J
J
A
S
okt · 156 USD
O
N
D
Dyreste: juli (ca. 192 USD)
Billigste: mars (ca. 133 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et helsestudio, et boblebad og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), bry...
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et helsestudio, et boblebad og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), bryllupstjenester og vestibyle.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, aviser i lobbyen (inkludert) og en døgnåpen resepsjon. Dette hotellet tilbyr møte- og konferanselokaler som konferansesenter og møterom. Gjestene tilbys flyplasstransport på forespørsel, mot et tillegg, og ubetjent parkering (inkludert) er tilgjengelig i nærheten.
Servering
Ta deg noe å spise i dette hotellets restaurant, som også har en bar/lounge, eller bli på rommet og benytt deg av romservice (døgnet rundt). Kontinental frokost serveres fra kl. 07.00 til kl. 09.30 på hverdagene og fra kl. 08.00 til kl. 10.30 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 28 gjesterommene, som er individuelt dekorert og utstyrt med kjøleskap og DVD-spiller. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med smart-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner. Rommene har safe og skrivebord, og rengjøring tilbys daglig.
Beliggenhet
I Shepton Mallet ligger Montigo Resorts, Somerset plassert i den historiske bydelen og kun 5 minutter å kjøre fra både Kilver tingrett og Royal Bath and West Showground. Dette hotellet med spa ligger 14,6 mi (23,5 km) unna Longleat safari- og fornøyelsespark og 16,3 mi (26,3 km) unna Center Parcs Longleat Forest.
Hva finnes i nærheten
Kilver tingrett(0.7 miles)
Royal Bath and West Showground(2.5 miles)
Glastonbury Festival Site(5.2 miles)
Wells katedral(6.2 miles)
Wells & Mendip Museum(6.2 miles)
Downside Abbey (Basilica of St. Gregory the Great) (kirke)(6.4 miles)
Mendip Hills(6.4 miles)
Vicar's Close(6.5 miles)
Ebbor Gorge(6.6 miles)
Avalon Vineyard(6.6 miles)
Wells Bishop's Palace(6.7 miles)
The Market Place(6.8 miles)
Wells Leisure Centre(7.3 miles)
Church of St. Mary(7.3 miles)
Nunney Castle(7.5 miles)
Nærmeste store flyplass er Bristol internasjonale flyplass (BRS)(21.4 miles)
Parkering
Restaurant
Rom for ikke-røykere
Romservice
Bankettfasiliteter
Bankboks
Beliggenhet
Shepton Mallet Nr Glastonbury, Shepton Mallet, England, Storbritannia
Kilver tingrett (0.7 miles)
Royal Bath and West Showground (2.5 miles)
Glastonbury Festival Site (5.2 miles)
Wells katedral (6.2 miles)
Wells & Mendip Museum (6.2 miles)
Downside Abbey (Basilica of St. Gregory the Great) (kirke) (6.4 miles)
Romalternativer
5
Dobbeltrom – superior
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
4
Somerset Suite
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
4
Modern Suite
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Tomannsrom – classic
1 Dobbeltseng
2 Enkeltsenger
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Suite – junior
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
7
Rom – standard
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Dobbeltrom – deluxe
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Two bedroom Suite
1 Dobbeltseng
og 2 Enkeltsenger
Sover 4
OppvarmingWi-Fi (gratis)Kjøleskap
6
Rom – deluxe
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Dobbeltrom – deluxe
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
4
Dobbeltrom – classic
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
6
Rom – deluxe
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
8
Rom – signature
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Rom – deluxe, hageutsikt
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
6
Småhus (Private Garden & Outdoor Heated tub)
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
5
Hytte
1 Ekstra Stor Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Kjøleskap
Gjesteomtaler av Montigo Resorts, Somerset
7.8
God
basert på 365 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Anmeldelser av Montigo Resorts, Somerset beskriver en vakker og særpreget eiendom med et avslappende spa og mange hyggelige personaleopplevelser, men påpeker også inkonsekvente servicepolicyer, uventede kostnader for spatilgang og sporadiske vedlikeholds- eller renholdsproblemer på noen rom.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
Anmeldelser av Montigo Resorts, Somerset beskriver en vakker og særpreget eiendom med et avslappende spa og mange hyggelige personaleopplevelser, men påpeker også inkonsekvente servicepolicyer, uventede kostnader for spatilgang og sporadiske vedlikeholds- eller renholdsproblemer på noen rom.
Frokosten får ofte skryt, mens middag og romservice får blandede tilbakemeldinger, hvor noen bemerker høye priser. Rommene varierer fra komfortable og stille til utdaterte, små eller kalde, og noen anmeldelser nevner fukt eller mugg. Forvent et naturskjønt og særpreget opphold med en utmerket frokost, men bekreft hva som er inkludert og rommets tilstand på forhånd.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Spaet beskrives ofte som avslappende og hyggelig, men flere gjester rapporterer om uventede gebyrer eller begrenset tilgang (f.eks. kostnader for hydroterapibassenget eller hvis det ikke er bestilt direkte). Noen problemer med fasilitetene ble nevnt, inkludert en altfor varm thermal dusj og lukt fra baren.
Relaterte gjesteomtaler
4
Andy
10. aug. 2023
·
Overnattet 1 natt
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
10
Elaine
16. okt. 2023
·
Overnattet 1 natt
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
6
Stephen
27. feb. 2023
·
Overnattet 2 netter
Comfortable and spacious room with lovely outlook. Public areas clean and airy. Food OK but less choice than the sample menus. Service and staff attitude somewhat inconsistent, not helped by major falling out over lack of free access to swimming pool and spa area, which we were told was not part of our package.
Comfortable and spacious room with lovely outlook. Public areas clean and airy. Food OK but less choice than the sample menus. Service and staff attitude somewhat inconsistent, not helped by major falling out over lack of free access to swimming pool and spa area, which we were told was not part of our package.
8
Kieran
22. mars 2024
·
Overnattet 2 netter
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
2
Jason
6. des. 2025
·
Overnattet 1 natt
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
10
Philip
5. nov. 2025
·
Overnattet 2 netter
All facilities so accessable. Clean and warm.
All facilities so accessable. Clean and warm.
6
Samantha
6. okt. 2025
·
Overnattet 1 natt
Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!
10
Oluwatosin
25. nov. 2025
·
Overnattet 2 netter
Spa facilities and staff were excellent. Comfortable accommodation
Spa facilities and staff were excellent. Comfortable accommodation
10
Piotr
4. jan. 2025
·
Overnattet 1 natt
Nice place for weekend break with relaxing spa and beautiful rooms. Well recommend 👌
Nice place for weekend break with relaxing spa and beautiful rooms. Well recommend 👌
6
Aimee
19. des. 2025
·
Overnattet 1 natt
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandede: mens noen beskriver hotellet som rent, nevner andre mugg eller fukt, flekkete tepper, merkelige lukter og smuss eller slitasje på bad og utstyr.
Relaterte gjesteomtaler
2
Rachel
30. sep. 2025
·
Overnattet 2 netter
The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
2
mark
14. nov. 2023
·
Overnattet 1 natt
We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.
We end up not staying in this hotel. there was toe nail in bed, curtains not working and really too short for the window and the room was so small you couldn't walk around the bed. Try to get refund so we called the hotel number of times but we never get call back. Absolutely terrible and really disappointing.
2
Jason
6. des. 2025
·
Overnattet 1 natt
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
10
Philip
5. nov. 2025
·
Overnattet 2 netter
All facilities so accessable. Clean and warm.
All facilities so accessable. Clean and warm.
10
Roger
14. mars 2025
·
Overnattet 2 netter
A nice clean hotel with very pleasant staff and good food
A nice clean hotel with very pleasant staff and good food
4
Richard
29. des. 2023
·
Overnattet 1 natt
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
Carpet dirty with stains, ceilings had water stains and shower kept going cold then hot. Best thing was breakfast in the morning. I was placed in building outside and next to a baby who was 6 months old and cried all night my mum gave me as a present and what a disaster. Will not recommend to anyone.
4
Aleksandra
1. jan. 2024
·
Overnattet 1 natt
Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.
Unfortunately not as pleasant as it seems. We have been given a damp room to stay at and Hotel has refused a refund. I do belive that hotel management is aware of the dampness and mould however they are aiming to hide it behind curtains. Not as glamorous as it seems. Which is a shame as a place and staff seems very nice but we certainly won't be coming back soon.
2
Toni
10. mai 2024
·
Overnattet 1 natt
The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.
The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Opplevelsene varierer fra hyggelige, komfortable og stille rom til rom som føles små, utdaterte eller dårlig oppvarmet, med noen ødelagte inventarer og upraktiske dusjoppsett; noen gjester ble oppgradert eller roste sengene.
Relaterte gjesteomtaler
6
Jon
14. okt. 2023
·
Overnattet 1 natt
The room had no heating in there And the room was very dated
The room had no heating in there And the room was very dated
4
Andy
10. aug. 2023
·
Overnattet 1 natt
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
10
Elaine
16. okt. 2023
·
Overnattet 1 natt
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
We had a lovely couple of days here with family. The staff are without exception fantastic- really helpful and welcoming. Can’t praise them highly enough. The building is lovely, with nicely decorated public rooms. We had a deluxe double and our adult children had standard doubles. Rooms were comfortable. Breakfast had a good choice and was included. We can’t comment on other meals as we didn’t eat there at lunchtime or in the evening. We enjoyed the spa, which was almost deserted on the Sunday late afternoon. Lovely experience overall and wouldn’t hesitate to return.
10
sharon
3. juni 2025
·
Overnattet 3 netter
Super stay lovely room and so quiet
Super stay lovely room and so quiet
8
Wendy
24. mars 2023
·
Overnattet 2 netter
We enjoyed our stay at Charlton House Spa Hotel. Friendly & helpful staff. Comfortable room & excellent breakfast. We didn’t use the Spa, but loved the Elemis toiletries. Unfortunately we had difficulty getting the shower to right temperature and it was awkward to get in & out of.
We enjoyed our stay at Charlton House Spa Hotel. Friendly & helpful staff. Comfortable room & excellent breakfast. We didn’t use the Spa, but loved the Elemis toiletries. Unfortunately we had difficulty getting the shower to right temperature and it was awkward to get in & out of.
8
Tina
12. apr. 2023
·
Overnattet 1 natt
The property is characterful and attractive. We only stayed one night and would have liked to stay longer. Staff were friendly and kind. We were upgraded and the room and en suite facilities were lovely and befitting a grade II listed building. Only downside was the weather was a little inclement and we struggled to get our room warm.
The property is characterful and attractive. We only stayed one night and would have liked to stay longer. Staff were friendly and kind. We were upgraded and the room and en suite facilities were lovely and befitting a grade II listed building. Only downside was the weather was a little inclement and we struggled to get our room warm.
10
Stewart
26. apr. 2025
·
Overnattet 1 natt
Fantatastic bed and bathroom...
Fantatastic bed and bathroom...
6
Aimee
19. des. 2025
·
Overnattet 1 natt
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
2
Adam
21. mars 2024
·
Overnattet 1 natt
Arrived and said the room wasn’t paid for, neither was the breakfast (breakfast was advertised as free) - booked a standard double and received a completely different room, it was tiny.. the key literally said it was a tiny room. I’m not even 6ft and couldn’t even fit in the shower. Upon arrival I was pressured to book a restaurant slot otherwise I wouldn’t eat, sitting in the bar I could hear every groan and gripe from the team when someone ordered. If you want milk you have to go to reception (would be easy if you didn’t have to go downstairs, outside around the building and back inside again just to get to reception) Long story short, the images show a good room. The room I got was the small room from your nans house.. back in 1970. Completely different!
Arrived and said the room wasn’t paid for, neither was the breakfast (breakfast was advertised as free) - booked a standard double and received a completely different room, it was tiny.. the key literally said it was a tiny room. I’m not even 6ft and couldn’t even fit in the shower. Upon arrival I was pressured to book a restaurant slot otherwise I wouldn’t eat, sitting in the bar I could hear every groan and gripe from the team when someone ordered. If you want milk you have to go to reception (would be easy if you didn’t have to go downstairs, outside around the building and back inside again just to get to reception) Long story short, the images show a good room. The room I got was the small room from your nans house.. back in 1970. Completely different!
8
Christopher
17. nov. 2023
·
Overnattet 1 natt
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Mange gjester roser vennlig og hjelpsomt personale og fremragende individer, men andre beskriver inkonsekvent service og rigide retningslinjer (spatilgangsregler, påtvungne middagstider), sporadisk uhøflighet og vanskeligheter med refusjoner eller fakturering.
Relaterte gjesteomtaler
10
Eloise
2. juni 2025
·
Overnattet 1 natt
For a last minute replacement very nice, staff very frendly and easy to talk to.
For a last minute replacement very nice, staff very frendly and easy to talk to.
8
Sharon
1. aug. 2025
·
Overnattet 1 natt
1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again
4
Andy
10. aug. 2023
·
Overnattet 1 natt
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
4
ashley
18. aug. 2023
·
Overnattet 1 natt
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
8
Kieran
22. mars 2024
·
Overnattet 2 netter
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
10
David
30. nov. 2023
·
Overnattet 2 netter
The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble
The staff were exceptional Everyone engaged and extremely friendly Nothing was too much trouble
4
Caitlin
3. juni 2024
·
Overnattet 1 natt
There is an extra charge for everything, service was poor and didn’t feel like a guest.
There is an extra charge for everything, service was poor and didn’t feel like a guest.
10
Charles
22. des. 2025
·
Overnattet 3 netter
Staff very helpful
Staff very helpful
10
Lenroy
28. apr. 2025
·
Overnattet 1 natt
Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.
6
Aimee
19. des. 2025
·
Overnattet 1 natt
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Flere anmeldelser nevner en vakker og rolig beliggenhet, selv om parkering og tilgang kan være upraktisk.
Relaterte gjesteomtaler
10
sharon
3. juni 2025
·
Overnattet 3 netter
Super stay lovely room and so quiet
Super stay lovely room and so quiet
4
ashley
18. aug. 2023
·
Overnattet 1 natt
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
2
Jason
6. des. 2025
·
Overnattet 1 natt
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
Woken up at 1.30pm to move my car for a member of staff who parked in the residents parking also . Room very tired money taken from card as deposit for damage with out authorisation from my self . Smell of sewage was coming from the bar area . Don’t think I will be staying here in the near gfuturr
8
Tina
12. apr. 2023
·
Overnattet 1 natt
The property is characterful and attractive. We only stayed one night and would have liked to stay longer. Staff were friendly and kind. We were upgraded and the room and en suite facilities were lovely and befitting a grade II listed building. Only downside was the weather was a little inclement and we struggled to get our room warm.
The property is characterful and attractive. We only stayed one night and would have liked to stay longer. Staff were friendly and kind. We were upgraded and the room and en suite facilities were lovely and befitting a grade II listed building. Only downside was the weather was a little inclement and we struggled to get our room warm.
6
Aimee
19. des. 2025
·
Overnattet 1 natt
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten blir rost for kvalitet og utvalg av mange, men middag og romservice er blandet, med rapporter om lunken vin, begrensede menyer, ekstra kostnader (f.eks. kaffe) og høyere priser.
Relaterte gjesteomtaler
4
Andy
10. aug. 2023
·
Overnattet 1 natt
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
Check in was laborious and we were forced to book a dining time even though the hotel was empty. We weren’t allowed access to the spa as we had bought through expedia, this was reiterated over and over again Room was a good size but lacking a working fridge or anything special, bathroom was nice. Breakfast was good. Overall it reminded us of Faulty towers and could have been so much better
2
Rachel
30. sep. 2025
·
Overnattet 2 netter
The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.
4
ashley
18. aug. 2023
·
Overnattet 1 natt
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
Bit bizarre ! Beautiful building and setting but some odd policies . Surprising that for a room over £200 per night and £75 a head dinner you pay extra for coffee.at breakfast . Not made clear so all a bit embarrassing to have a rather public discussion over your toast, seemed other tables similarly baffled and stony faced on leaving the table. Also came down at 9.45 for breakfast , told it was served until 11 . waitress then said we would have to pay ( we were bed and breakfast )as the chef had packed up breakfast things . apparently they had us down for 7am , although we were never asked. When we mentioned that she said that couldnt be true.and started arguing with us . Eventually front desk intervened and we got our breakfast with complimentary coffee ! All a bit Fawlty Towers . Could be really good under the new ownership but clearly the staff are under very strict orders on money matters which conflicts with an upmarket hotel , eg we forgot some sunglasses , they kindly said they would send them as long as we paid £3 postage . Aaron front desk was exceptional, as were some others so could be great but new owners need to see how other quality hotels treat guests and train and adapt policies accordingly
6
Stephen
27. feb. 2023
·
Overnattet 2 netter
Comfortable and spacious room with lovely outlook. Public areas clean and airy. Food OK but less choice than the sample menus. Service and staff attitude somewhat inconsistent, not helped by major falling out over lack of free access to swimming pool and spa area, which we were told was not part of our package.
Comfortable and spacious room with lovely outlook. Public areas clean and airy. Food OK but less choice than the sample menus. Service and staff attitude somewhat inconsistent, not helped by major falling out over lack of free access to swimming pool and spa area, which we were told was not part of our package.
8
Kieran
22. mars 2024
·
Overnattet 2 netter
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
Bit of a mixed bag. Our room was upgraded on arrival, which was a good start, but then told that anyone who doesn't book directly from their website has to pay £15 per person per day to use the spa. I guess this is their way of making back the price difference. Room was great. Dinner wasn't enjoyable, I would suggest avoiding the restaurant other than for breakfast. Food wasn't up to scratch, white wine brought out warm after a long wait, and surly service from one particular member of staff. Breakfast was generally good however. My partner (who has trained in massage) had a deep tissue massage in the spa, which was not to a good standard. The spa is called an 'Asian Spa' but a Thai massage is an extra £50 (£110 for standard 1 hour treatment / £160 for Thai). Also bear in mind the
10
Roger
14. mars 2025
·
Overnattet 2 netter
A nice clean hotel with very pleasant staff and good food
A nice clean hotel with very pleasant staff and good food
10
David
9. mars 2024
·
Overnattet 1 natt
Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!
Incredible service, facilities and value. A great fusion of Asian luxury and British heritage. Breakfast was brilliant, bacon was world class!
10
christopher
3. nov. 2023
·
Overnattet 2 netter
Great visit , restaurant menu needs frequent change.
Great visit , restaurant menu needs frequent change.
6
Aimee
19. des. 2025
·
Overnattet 1 natt
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
Charlton House is undeniably beautiful and the setting is stunning. The grounds, spa areas and our room were all lovely. Our bedroom in particular was gorgeous, with a beautiful bathroom and balcony which we really enjoyed. On arrival, staff were friendly but not especially personable. The welcome felt polite rather than warm, there was no offer of help with bags, and parking was not the easiest. The spa experience was confusing. I had pre-booked a spa offer, and on arrival it initially appeared that spa access was included, which was later disputed. Our treatments were also shorter than booked, and we were left waiting while this was resolved. One of the thermal spa showers was so hot it was uncomfortable and left my scalp sore for days. We opted for room service, but with no phone or clear instructions in the room we had to walk to reception to order, which defeated the point. The food was lovely but expensive, with an additional tray charge. We were also unable to get extra bottles of still water (as they had run out and no alternative was offered) we had to use the bathroom sink, which didn’t feel appropriate for a hotel of this standard. The bed was comfortable enough but not a true king size mattress, instead two smaller mattresses pushed together. Overall, the stay was relaxing and very pretty, but repeatedly having to manage basic requests took away from the feeling of being looked after. For the price point, the overall value didn’t quite match expectations.
8
Christopher
17. nov. 2023
·
Overnattet 1 natt
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
What a beautiful hotel and exceptionally friendly staff who were always so helpful Although we had a beautiful room it was fairly cold in there when we arrived, I mentioned this to staff who came to investigate and said they would see what they could do and pop back, a while later the radiator did start to warm up but was never piping hot, however it di take the chill off the room. Bed was super comfy Breakfast was one of the nicest I've had and Megan was very attentive Other than the room being a little cold to start with I fell in love with this place and if I'm ever in the area again I will certainly consider this hotel.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Martyn
for 4 uker siden
·
Overnattet 2 netter
Very good hotel Clean
Very good hotel Clean
8
Andrea
31. juli 2026
·
Overnattet 1 natt
The hotel is lovely, very attractive main entrance and lobby. Staff were all very helpful and friendly and overall it was very clean in the room and public areas. The spa facilities were really good, we loves the courtyard with the large hot tub. Only small grumbles about the room were the lack of curtains and no decaf coffee, the bed was super comfy and the bathroom was modern and clean. The bistro food and hot drinks are very overpriced for what they are, a salad with a very small amount of topping were £15 and a small cup of coffee was £5. Overall we had a fantastic stay and would go back.
The hotel is lovely, very attractive main entrance and lobby. Staff were all very helpful and friendly and overall it was very clean in the room and public areas. The spa facilities were really good, we loves the courtyard with the large hot tub. Only small grumbles about the room were the lack of curtains and no decaf coffee, the bed was super comfy and the bathroom was modern and clean. The bistro food and hot drinks are very overpriced for what they are, a salad with a very small amount of topping were £15 and a small cup of coffee was £5. Overall we had a fantastic stay and would go back.
6
Peter
23. juni 2026
·
Overnattet 1 natt
Property was looking tires and needs investment
Property was looking tires and needs investment
10
Anna
16. mai 2026
·
Overnattet 2 netter
Beautiful hotel. Lovely rooms. Food is delicious . Best of all was the lady hotel manager who sorted an early breakfast for us and upgraded our room.
Beautiful hotel. Lovely rooms. Food is delicious . Best of all was the lady hotel manager who sorted an early breakfast for us and upgraded our room.
8
Anna
8. mai 2026
·
Overnattet 2 netter
It’s a really beautiful place in a beautiful location. The rooms were old worlde and the food was delicious but we need an early breakfast ( it was included in our option) and not offering breakfast before 8 am at weekends is no good as we’re early risers so we were disappointed
It’s a really beautiful place in a beautiful location. The rooms were old worlde and the food was delicious but we need an early breakfast ( it was included in our option) and not offering breakfast before 8 am at weekends is no good as we’re early risers so we were disappointed
Eiendommens policyer
Innsjekkingsinstrukser
Alt du trenger å vite for en problemfri innsjekk.
Innsjekking
Utsjekking
Fra 15:00 til 22:00
Før 11:00
Kjekt å vite
Ytterligere retningslinjer og informasjon om dette overnattingsstedet.
Valgfrie tillegg
Ekstra tjenester du kan bestille.
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-20: 208.48040197048948USD
- 2026-10-21: 187.1987159962158USD
- 2026-10-22: 186.965904087677USD
- 2026-10-23: 194.7582294314575USD
- 2026-10-24: 210.60690138922118USD
- 2026-10-25: 186.84601425787352USD
- 2026-10-26: NO DATA
- 2026-10-27: 194.98417630761716USD
- 2026-10-28: 195.35762722113034USD
- 2026-10-29: 202.5050161564636USD
- 2026-10-30: 221.34920476138305USD
- 2026-10-31: 227.39688741265869USD
- 2026-11-01: 179.48063914477538USD
- 2026-11-02: 192.65030497564695USD
- 2026-11-03: 194.83456653713986USD
- 2026-11-04: 195.35762722113034USD
- 2026-11-05: 202.9265907757568USD
- 2026-11-06: 211.02941759649656USD
- 2026-11-07: 226.61685880844115USD
- 2026-11-08: 204.197084USD
- 2026-11-09: 194.83456653713986USD
- 2026-11-10: 194.83456653713986USD
- 2026-11-11: 194.6483375540466USD
- 2026-11-12: 202.9265907757568USD
- 2026-11-13: 219.13222729745482USD
- 2026-11-14: 218.7945567272644USD
- 2026-11-15: 194.83456653713986USD
- 2026-11-16: 196.7622710531616USD
- 2026-11-17: 193.55939961254882USD
- 2026-11-18: 203.47962819714354USD
- 2026-11-19: 213.16247389154051USD
- 2026-11-20: 213.16247389154051USD
- 2026-11-21: 221.34920476138305USD
- 2026-11-22: 198.8697846342163USD
- 2026-11-23: 204.94901904278564USD
- 2026-11-24: 213.16247389154051USD
- 2026-11-25: 219.13222729745482USD
- 2026-11-26: 218.96438495968627USD
- 2026-11-27: 211.56887903115842USD
- 2026-11-28: 218.09524789279172USD
- 2026-11-29: 196.7622710531616USD
- 2026-11-30: 203.19270065930175USD
- 2026-12-01: 213.16247389154051USD
- 2026-12-02: 219.13222729745482USD
- 2026-12-03: 217.2491711715698USD
- 2026-12-04: 221.34920476138305USD
- 2026-12-05: 243.61332651647948USD
- 2026-12-06: 213.16247389154051USD
- 2026-12-07: 221.34920476138305USD
- 2026-12-08: 245.9495090189514USD
- 2026-12-09: 254.14961043814085USD
- 2026-12-10: 221.34920476138305USD
- 2026-12-11: 211.02941759649656USD
- 2026-12-12: 229.5493061805725USD
- 2026-12-13: 194.83456653713986USD
- 2026-12-14: 196.7622710531616USD
- 2026-12-15: 204.94901904278564USD
- 2026-12-16: 200.86232176275632USD
- 2026-12-17: 204.94901904278564USD
- 2026-12-18: 219.13222729745482USD
- 2026-12-19: 227.39688741265869USD
- 2026-12-20: 195.27692457116697USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). Gjestene må kontakte overnattingsstedet før reisen ved hjelp av kontaktopplysningene i bestillingsbekreftelsen for å gi informasjon om ankomsten. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for kontinental frokost: ca. GBP 16 per person
- Kjæledyravgift: GBP 50 per overnattingsenhet, per opphold
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 30.0 GBP per dag
- Avgift for bruk av spa: GBP 20
- Avgift for fasiliteter: GBP 20.00 per person per natt. Inkluderer tilgang til badstue, boblebad og treningsfasiliteter
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Rom for ikke-røykere
Romservice
Bankettfasiliteter
Bankboks
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Kroppsbehandlinger
Ansiktsbehandlinger
Rasteplass
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Beach Sun Loungers
Wheelchair Accessible (Limited)
Internett
Gratis wi-fi
Tjenester
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Separat røykeområde
24-Hour Front Desk
Lockers Available
Parkering
Parkering
Gratis parkering
Ladestasjon for elbil
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Aktiviteter
Hage
Utemøbler
Terrasse
Fitness Center (nearby)