The Mirage Resort & SPA

Non hotel ancien à service mediocre

Beau sur la papier mais une fois sur place la qualité n’est pas au rendez-vous. 5 étoiles mais pas mieux que 3, et encore. Bruyant ! Sommeil léger s’abstenir. Situé à côté de clubs en plein air qui organisent des festivals electro… Le personnel est accueillant et souriant sauf quelques individus de l’accueil qui n’ont pas appris les règles élémentaires attendues dans ce genré d’établissement. Bref, on y va une fois, mais on n’y retourne pas… Bien pour 2-3 nuits max. PS le buffet est correct et varié

This is not a 5-star luxury resort. While was likely impressive once, parts of the property now feel tired and run down.The room was clean and had the basics (toiletries, safe, hair dryer, fridge), but the fridge had a strong unpleasant smell.The room also smelled of cigarettes, which was unpleasant as a non-smoker. The main grounds and pool were well maintained; however, other areas showed visible wear. There was lots of rubbish in some parts including the beach area, and the steam room had mould and paint peeling from the ceiling. The staff were extremely lovey in the spa.The beach bar was totally derelict and not in use, and the beach itself was never set up with loungers or staff none of which was mentioned at booking. The all-inclusive options were limited, with similar meals daily and the exact same snacks served. Almost all the staff were friendly and helpful, especially housekeeping, reception and restaurant staff. However, the repeated sales pitches became uncomfortable. Providing written information with prices in rooms would allow guests to decide without feeling pressured and then they can ask the representatives. My last transfer arranged by the hotel. The driver asked me to get out and check if it was the correct drop off , he was more focused on immediate payment than ensuring I was safely in the right place. Perhaps due to a language barrier but as a solo female this was very uneasy.

Gut

Bungalow très sympathique et spacieux même s’il demanderait un peu de rafraîchissement. Séjour très agréable tout de même !!! Petit défaut : une seule chaîne francophone accessible à la TV (même si le but 1er d’un tel séjour n’est clairement pas cela…). Équipe de réception au top, serveur très pro en salle (spéciale dédicace à Fethi), nourriture très bonne et variée