Hotel Putnik

My room was not cleaned during my entire time there. I had to use the same towels while there. On the day i checked out i was asked for a bedroom tax. There was no mention of this when i booked the room. The two ladies at the reception desk when i left were very rude to me and spoke in a language i did not understand. They seemed very aggressive.

Hotels.com reviews are usually bang on, so I don’t know how Hotel Putnik got a 9. I knew when I walked into this hotel that we were in trouble. The lobby was filthy, dilapidated and painfully dated. Our first room was filthy, had disintegrating walls, no light switch or plug plates and the fridge didn't work. I asked to me moved as we needed a working fridge. The second room was just as bad. The walls were scuffed, filthy and had a huge greasy stain on it like someone had thrown their dinner on the wall. The bed sheets were ripped. There was a sagging spot on the floor. The showerhead was broken, the shower leaked terribly and there was mildew all over the shower. Our stay included breakfast at the filthy restaurant, but it was so greasy, salty and bad that we ate out the second morning. The location is great and the staff try their best, but this place is a squalid dump. I don't know how they haven't been condemned. It's the worst hotel I've ever stayed at. Check the Google reviews for a better sense of how bad the hotel is.

The staff are very friendly and helpful. The room was clean and comfortable. There were a few small maintenance issues, but overall, the stay was,very pleasant.

Room was old, bathroom sink stank, no room service

All great