avid hotel Auburn - University Area by IHG

Gym was pretty good cable wise. Beefy. Everything was great

The hotel was very clean as was my room. It's no nonsense, nothing frilly, just a nice, clean hotel! I was greeted and checked in quickly. There is a small gym and snack station near the lobby. The hotel is right off the highway but still close to lots of shopping. We will be returning to this hotel in a few weeks and I'm glad I stayed over now to see what a good hotel it is.

Great location with easy access. Friendly staff. Clean and well maintained.

Quiet and easy access to interstate for a quick overnight

Elevators are sketchy, definitely the smallest room I’ve ever stayed in with awkwardly positioned benches for “seating”. No fan for the bathroom… Best thing I can say is it was clean and the staff was really nice.

Lobby is welcoming and nicely decorated. Parking is easy to find and hotel is close to major highways. Elevator, corridors were not always clean. Breakfast options were same everyday - it would be nice to get different selections.

This property was nice and clean, the staff was very accommodating and friendly, and I loved the all day coffee/tea bar! It was a nice touch as I worked a great deal and needed a “pick me up” at times. We were in town for the Auburn gymnastics camp and the hotel was very close to campus and to restaurants and stores.

Overall, nice stay. Positives: close to campus and surrounding activities, short drive to interstate and restaurants, fresh ground coffee in lobby all day/night, fairly new facility, clean rooms, close parking. Opportunities: overhead they had over booked for Saturday night—that meant some poor guest got left without a room, shower could use some TLC—grout missing for several areas and the shampoo dispenser was empty—ended up in the shower and unable to wash my hair, lighting in the room pretty harsh, wish breakfast had started earlier—we had an early event and missed all bfast as we had to leave a few minutes before 7. Numerous guests waited in the lobby for bfast to be available—would have been nice to have a granola bar for those needing to leave early. Overall, would probably stay here again.

I especially liked the non-smoking policy.

Inhabe stayedbhwr a couole of timea now. The staff are always kind and attebtive. The coffee bar is a life savor! I will for sure stay here for future visits too as my daughter is attensing school in the area.

Hair and other things were on the sheets.

My wife and I checked in late 10:40ish staff when speaking to us.. spoke as if they were in a hurry! Briefly tell us what we needed to know.. after driving more than 10 hours.. we crashed and quickly went to sleep the next morning when we went to shower I noticed the shower and shower floors were dirty.. I walked down stairs to let someone know!! Even taking pictures showed the front desk clerk she gave me the GM number However we were set to check out so without showers we left!

The hotel was very clean as was my room. It's no nonsense, nothing frilly, just a nice, clean hotel! I was greeted and checked in quickly. There is a small gym and snack station near the lobby. The hotel is right off the highway but still close to lots of shopping. We will be returning to this hotel in a few weeks and I'm glad I stayed over now to see what a good hotel it is.

The shower had hair everywhere in it and like it hadn't been cleaned other that everything was night

I would like more healthy fresh options such as fresh cooked eggs and some bacon/sausage. The fresh fruit selection was great! The front desk person who checked us in and again out the next morning was wonderful! I wish I had gotten her name. Very pleasant and personable. Kind. Everything was clean, comfortable, and pleasant.

The service and cleanliness were all very good, with the only exception being that housekeeping service for long-term guest was available only once every three days.

While the facility was relatively new, our room had cleanliness issues. There wood floors had spots that were dried up drinks from previous guests and the shower floor had not been cleaned.

We will not be back. The room was very, very small, but not a huge deal. However, the shower was gross. Pink mildew in numerous places, black mold also in numerous places. We put the Do Not Disturb sign on our door. Housekeeping knocked and woke us up at 6:30 am. We told her we are still sleeping. Then she knocked again at 9:00. We were wake but check out is at 11:00. Don't appreciate being bothered. We visit Auburn often so this is disappointing.

Shower was dirty and linens had some stains. Staff was wonderful and lobby was nice and convenient.

The property was clean and comfortable. However, the body wash dispenser was empty as well as the hand soap. At check in, I overheard another customer ask for toilet pepper and he was told that they were unsure if there was any toilet paper available to give out.

Check in was super easy and quick!!!! Staff is amazing. New concept hotel... breakfast includes breakfast sandwiches, various cereals, bagels, yogurt, fruit. No microwaves in the rooms and fridges are super small. Nothing wrong just a little different. I can get used to different. 7 minutes from campus. Will definitely be back!!

Room was small

The property was very well kept. The only thing that we as a couple didn’t like is the walls are very very very thin. Other than that very nice hotel.

There isn’t a fridge in the room which was kinda shocking. The hotel doesn’t offer roll away beds. But over all it was good.

The room was TINY but clean & very comfy!!

The beds was very soft and comfortable

Room was super clean. Beds were amazing. Pillows were very fluffy. Our room was on the end of the hall but there is no noise. This hotel is beautiful and up to date. Conveniently located in the middle of town. I rate this place a 10/10. The front staff was amazingly sweet! Very helpful.

Friendly staff. Had an issue with the room when we checked-in but they were able to move us to another one. No issues after that. Minimal setup in the rooms. Small fridge. Coffee, tea and ice downstairs and available 24/7. Good continental breakfast.

Elevators are sketchy, definitely the smallest room I’ve ever stayed in with awkwardly positioned benches for “seating”. No fan for the bathroom… Best thing I can say is it was clean and the staff was really nice.

Clean, good location, comfortable and quiet. The only drawback was no microwave.

The staff was wonderful and accommodating. Unfortunately the A/C was not working properly in our room. They did replace the unit so that our second night was comfortable. I would stay there again.

the lady at the desk had an attitude. i showed up at almost 5pm and had to wait for my room. i was told to sit for “a couple minutes” but i ended up waiting much longer. when i saw another guest checking in, i walked back to the desk. she said “you still don’t have a room, and didn’t make eye contact. i asked if she knew when it might be ready she said “uh can’t you see im not a housekeeper. i don’t do that stuff.” so she said she could text one and huffed about it. when i finally had a room her tone wasn’t pleasant but i heard her right before speaking to a guest completely different. not sure what i did to deserve it besides ask one question.

We arrived more than 2.5 hrs past check-in time and our room was not ready. Desk clerk said reason was shortage of housekeeping staff. She should have called us at 3pm check-in time with a heads up. And again at 4pm. And again at 5pm. Or at the very least, call us at 3pm and say she’d call us when it was ready. Now upon arrival we had half an hour to be elsewhere at an appt. and could not wait the unknown amount of time she said it would take for our room to be ready. She said we could try to get a double queen room at one of their sister hotels nearby, but again, we had no time at the last minute to research those and confirm that they were comparable in value to what we had already paid in full for at Avid. Again, if she had called us at 3pm when she knew our room was not ready, we could have contemplated and researched these options from the road on our way to the hotel. But we had to settle for one king bed instead of the two queens we had booked and paid for six weeks in advance. Empty or half full shower product bottles, and no facial tissue or toilet paper back-ups when we got to the room. No do not disturb sign in the room. Non-working electrical socket in bedside table next to window. Room 106. Remote control had no battery cover, fully exposing batteries When we arrived, television would not turn on via power button on remote. We had to get the desk to describe where to find the button on the tv to get the remote to work. Should be instruction signage near tv.

Easy check-in Nice friendly professional front desk

Didn’t get to check in due to no rooms clean at 10pm. Only one washer and dryer working for the property.

Couldn’t get any phone calls answered at the property to ask about an early check in

The entire staff was excellent from the arrival time to the departure!!

I got there at 2AM for a prepaid booking on Expand and was told that there was no room available because of a shortage of housekeeping staff

Was very good, overall. First room door lock malfunctioned so the night clerk moved us quickly to a new one without any issues. Very friendly, polite and helpful.

The staff was exceptional. I was there overnight when the storm came through -- lightening, winds, rain and the danger of tornadoes. The person at the desk was very attentive to residents' needs in this potentially danterous situation. shd kept the television tuned in to the weather station watching the storm progress until it was over us. The hotel was full because people from town or nearby checked in for more safety. The staff cleaned up fast the next morning. Unsual situation handled very well.

Very clean, nice hotel. Quiet location and safe area. Highly recommend.

Check in was super easy and quick!!!! Staff is amazing. New concept hotel... breakfast includes breakfast sandwiches, various cereals, bagels, yogurt, fruit. No microwaves in the rooms and fridges are super small. Nothing wrong just a little different. I can get used to different. 7 minutes from campus. Will definitely be back!!

Very clean. Close to interstate.

Convenient location, friendly staff.

The hotel was very clean as was my room. It's no nonsense, nothing frilly, just a nice, clean hotel! I was greeted and checked in quickly. There is a small gym and snack station near the lobby. The hotel is right off the highway but still close to lots of shopping. We will be returning to this hotel in a few weeks and I'm glad I stayed over now to see what a good hotel it is.

Came for UGA game. Hotel was reasonably priced, nice and clean. Convenient for the game.

In town for a football camp with my son. Location was 5 minutes from Auburn University. Very convenient.

I was shocked how nice the hotel was for such an affordable price. Area around the property is not walkable at all and it takes a while to get to downtown Auburn.

Auburn parent needing a clean, safe and reasonably priced room. It was 8 minutes from campus. Definitely not walking distance. I did not eat breakfast. Looked sparse but edible . Has a modern feel. Really appreciated staying in a nice hotel that did not price gouge us

Good location and hospitality.

Clean room. Breakfast was very plain. But it was edible.

Check in was super easy and quick!!!! Staff is amazing. New concept hotel... breakfast includes breakfast sandwiches, various cereals, bagels, yogurt, fruit. No microwaves in the rooms and fridges are super small. Nothing wrong just a little different. I can get used to different. 7 minutes from campus. Will definitely be back!!

It was super clean and breakfast was pretty good

Breakfast was an absolute joke. The room was clean and comfortable.

Coffee was good, quick breakfast options. Room was clean and comfortable. Staff was quick to address needs

Loved the breakfast and the mattress on our bed. My back didn’t hurt when I got up this morning

I take frequent road trips to visit children at University and family around the South and stay at various hotels. The Avid hotel in Auburn was by far the nicest, cleanest, well appointed hotel I have stayed in in recent years. Reception was super friendly and check in was easy. We arrived late evening and were exhausted and were so pleased to find the room spacious with large beds, comfortable pillows and bedding. Avid’s breakfast options were superb- with lots of options- muffins, fresh fruit, yogurts, egg sandwiches, assorted juices and delicious coffee. Best we have been offered in years. We would absolutely stay here again and high praise to the Avid Auburn staff for a lovely overnight stay.

Overall, nice stay. Positives: close to campus and surrounding activities, short drive to interstate and restaurants, fresh ground coffee in lobby all day/night, fairly new facility, clean rooms, close parking. Opportunities: overhead they had over booked for Saturday night—that meant some poor guest got left without a room, shower could use some TLC—grout missing for several areas and the shampoo dispenser was empty—ended up in the shower and unable to wash my hair, lighting in the room pretty harsh, wish breakfast had started earlier—we had an early event and missed all bfast as we had to leave a few minutes before 7. Numerous guests waited in the lobby for bfast to be available—would have been nice to have a granola bar for those needing to leave early. Overall, would probably stay here again.

Overall, very nice stay. It was quiet and staff were helpful. Only improvement would be the breakfast. It’s a very small selection.

So clean and fabulous breakfast.