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WoodSpring Suites Gurnee - Chicago

81 $

/ Nacht

Ø-Preis November

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Preise für WoodSpring Suites Gurnee - Chicago

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81 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei WoodSpring Suites Gurnee - Chicago ist März mit durchschnittlich 68 $ pro Nacht der günstigste Monat und Juli mit 89 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in WoodSpring Suites Gurnee - Chicago nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	68 $
Februar	72 $
März	68 $
April	75 $
Mai	85 $
Juni	78 $
Juli	89 $
August	87 $
September	77 $
Oktober	84 $
November	81 $
Dezember	74 $

Am teuersten: Juli (ca. 89 $)

Am günstigsten: März (ca. 68 $)

Über diese Unterkunft

Kostenloses WLAN und ein Verkaufsautomat gehören zur Austattung.

Lage

5742 Northridge Drive, Gurnee, Illinois, USA

Great Wolf Lodge Water Park (0.9 Meilen)

Six Flags Great America (1.2 Meilen)

Gurnee Mills (2.8 Meilen)

Launch Family Entertainment (2.5 Meilen)

Gold Pyramid House (3 Meilen)

The Temporary by American Place (4.5 Meilen)

Zimmeroptionen

10

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher (Roll-In Shower)

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

300 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

13

Standardzimmer, 1 King-Bett, Nichtraucher

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

300 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

10

Zimmer, 1 Queen-Bett, barrierefrei, Nichtraucher (Accessible Tub)

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

300 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

11

Standardzimmer, 1 Queen-Bett, Nichtraucher

Zimmerdetails

1 Doppelbett

Für bis zu 2 Personen

275 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

11

Zimmer, 1 King-Bett, barrierefrei, Nichtraucher (Accessible Tub)

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

325 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

10

Standardzimmer, 2 Queen-Betten, Nichtraucher

Zimmerdetails

2 Doppelbetten

Für bis zu 4 Personen

350 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

10

Zimmer, 2 Queen-Betten, barrierefrei, Nichtraucher

Zimmerdetails

2 Doppelbetten

Für bis zu 4 Personen

350 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu WoodSpring Suites Gurnee - Chicago

6.8

Zufriedenstellend

Basierend auf 310 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Bewertungen zum WoodSpring Suites Gurnee - Chicago beschreiben eine preisgünstige Unterkunft für längere Aufenthalte mit wiederkehrenden Problemen in Bezug auf Sauberkeit, Schädlinge und unzuverlässigen Betrieb. Gleichzeitig heben einige Gäste freundliches Personal, ruhige Zimmer und praktische Küchen in den Zimmern für längere Aufenthalte hervor.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Bewertungen zum WoodSpring Suites Gurnee - Chicago beschreiben eine preisgünstige Unterkunft für längere Aufenthalte mit wiederkehrenden Problemen in Bezug auf Sauberkeit, Schädlinge und unzuverlässigen Betrieb. Gleichzeitig heben einige Gäste freundliches Personal, ruhige Zimmer und praktische Küchen in den Zimmern für längere Aufenthalte hervor.

Viele berichten von Überbuchungen, langen Wartezeiten oder verschlossenen Türen beim Check-in und inkonsistentem oder nicht reagierendem Service. Mehrere erwähnen herumlungernde Personen und nächtliche Lärmbelästigung, wobei dünne Wände oder der nahe gelegene Autobahnverkehr die Ruhe beeinträchtigen. Einige schätzten die günstige Lage und die Waschmöglichkeiten vor Ort, obwohl die Zuverlässigkeit der Geräte variierte. Erwarten Sie einen Aufenthalt ohne Schnickschnack mit erheblichen Schwankungen in der Erfahrung.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Eine Waschküche steht zur Verfügung, wobei jedoch mehrere die inkonsistente Leistung der Waschmaschinen und Trockner bemängeln; über weitere Einrichtungen wird wenig diskutiert.

Ähnliche Gästebewertungen

8

Sandra

6. Juli 2024

·

Aufenthalt für eine Nacht

Safety needing the key card to get in the property is a plus

Safety needing the key card to get in the property is a plus

4

Nicole

14. Nov. 2024

·

Aufenthalt für eine Nacht

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3. Juni 2024

·

Aufenthalt für 7 Nächte

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

8

Pamela

21. Dez. 2023

·

Aufenthalt für eine Nacht

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

10

stacey

16. Feb. 2024

·

Aufenthalt für eine Nacht

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

10

Kihe

9. Jan. 2025

·

Aufenthalt für eine Nacht

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Sauberkeit ist ein wiederkehrendes Problem, wobei schmutzige Böden und Wände, starke Gerüche und Verschleiß gemeldet werden. Mehrere Gäste berichteten von Schädlingen wie Kakerlaken und in einigen Fällen Bettwanzen sowie gelegentlichem Schimmel.

Ähnliche Gästebewertungen

2

Robert

6. Apr. 2024

·

Aufenthalt für eine Nacht

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

2

Jeff

25. Juli 2024

·

Aufenthalt für eine Nacht

The room was dirty, floor was sticky, the AC did not work well , room was warm

The room was dirty, floor was sticky, the AC did not work well , room was warm

4

Elijah

26. Juli 2025

·

Aufenthalt für eine Nacht

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

2

Alayna

15. Sept. 2025

·

Aufenthalt für 2 Nächte

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

6

Allison

27. Okt. 2023

·

Aufenthalt für eine Nacht

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

2

Gerardo

1. Dez. 2025

·

Aufenthalt für eine Nacht

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

4

Erica

26. Juli 2025

·

Aufenthalt für eine Nacht

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

2

Sandra Janine

18. Aug. 2025

·

Aufenthalt für 2 Nächte

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

2

Courtney

27. Okt. 2025

·

Aufenthalt für eine Nacht

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

2

Nancy

20. Sept. 2025

·

Aufenthalt für 10 Nächte

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind einfach eingerichtet und verfügen über Küchenzeilen. Einige empfinden sie als geräumig. Viele berichten von dünnen Wänden und Lärm von der Autobahn oder den Nachbarn sowie von Betten, die fest oder unbequem sind.

Ähnliche Gästebewertungen

2

Monique

14. Juni 2024

·

Aufenthalt für eine Nacht

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

6

Neeley

20. Juli 2025

·

Aufenthalt für eine Nacht

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

6

Juan

25. Jan. 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

LaSondra

3. Juni 2024

·

Aufenthalt für 7 Nächte

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

2

Ewa

11. Aug. 2024

·

Aufenthalt für eine Nacht

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

10

stacey

16. Feb. 2024

·

Aufenthalt für eine Nacht

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

2

Larry

23. Okt. 2023

·

Aufenthalt für eine Nacht

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

4

mark

9. Aug. 2024

·

Aufenthalt für eine Nacht

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

10

Jason

24. Mai 2024

·

Aufenthalt für 4 Nächte

Clean and Spacious

Clean and Spacious

8

Patrick

27. Mai 2024

·

Aufenthalt für eine Nacht

Hard to sleep kids in next room we’re kicking the wall

Hard to sleep kids in next room we’re kicking the wall

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird häufig für Überbuchungen, lange Wartezeiten oder nicht erreichbares Personal beim Check-in, schlechte Kommunikation und unhöfliche Antworten kritisiert. Einige Gäste wurden abgewiesen. Eine kleinere Anzahl lobt freundliches Personal und prompte Wartung.

Ähnliche Gästebewertungen

2

Marilyn

13. Okt. 2025

·

Aufenthalt für eine Nacht

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

2

Dennis anthony

13. Juli 2025

·

Aufenthalt für eine Nacht

They cancel my room, they told me were very sorry. 2 hours before check in time …

They cancel my room, they told me were very sorry. 2 hours before check in time …

2

Favi

3. Aug. 2025

·

Aufenthalt für eine Nacht

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

2

Thabani

9. Aug. 2025

·

Aufenthalt für 2 Nächte

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

2

Taylor

27. Okt. 2025

·

Aufenthalt für eine Nacht

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

2

Gabriel

5. Aug. 2025

·

Aufenthalt für eine Nacht

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

2

Autumn

31. Aug. 2025

·

Aufenthalt für 2 Nächte

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

2

Demetrius

3. Aug. 2025

·

Aufenthalt für eine Nacht

They gave my room to someone else after I drove 3 hrs away with no warning

They gave my room to someone else after I drove 3 hrs away with no warning

2

Dee

22. Nov. 2023

·

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

2

Celean

22. Aug. 2025

·

Aufenthalt für eine Nacht

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Für einige günstig gelegen in der Nähe von Geschäften und der Autobahn, aber mehrere Bewertungen erwähnen herumlungernde Personen auf dem Gelände und Lärm von nahegelegenen Straßen.

Ähnliche Gästebewertungen

6

Kerry

29. Juli 2024

·

Aufenthalt für 2 Nächte

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

6

Juan

25. Jan. 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

JOHN

2. Aug. 2025

·

Aufenthalt für eine Nacht

Lots of monthly rental - low income housing in this hotel

Lots of monthly rental - low income housing in this hotel

10

Deandra

25. Sept. 2023

·

Aufenthalt für eine Nacht

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

2

Vivian

29. Sept. 2025

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Aufenthalt für 2 Nächte

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

6

Shalieshia

24. Sept. 2023

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Aufenthalt für 2 Nächte

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

2

Gerardo

1. Dez. 2025

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Aufenthalt für eine Nacht

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

2

Perris

9. Okt. 2023

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Aufenthalt für 4 Nächte

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

4

mark

9. Aug. 2024

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Aufenthalt für eine Nacht

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

2

Nancy

20. Sept. 2025

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Aufenthalt für 10 Nächte

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

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4

Nicole

14. Nov. 2024

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Aufenthalt für eine Nacht

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3. Juni 2024

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Aufenthalt für 7 Nächte

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

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10

carlton

vor 3 Wochen

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Aufenthalt für 3 Nächte

Wasn’t bad at all.. lots of restaurants and shopping nearby

Wasn’t bad at all.. lots of restaurants and shopping nearby

2

Rhonda

vor 3 Wochen

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Aufenthalt für eine Nacht

Horrible! Dirty! Go elsewhere!

Horrible! Dirty! Go elsewhere!

4

Cortney

26. Sept. 2026

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Aufenthalt für 3 Nächte

3 people only 2 towels-staff ok- would not stay again

3 people only 2 towels-staff ok- would not stay again

6

Mark

19. Sept. 2026

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Aufenthalt für eine Nacht

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

8

Jonathan

9. Sept. 2026

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Aufenthalt für 2 Nächte

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

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Von 15:00 bis 22:00

Bis 12:00

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Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $73	2 $74	3 $74	4 $74	5 $74	6 $77	7 $74
8 $73	9 $74	10 $74	11 $74	12 $74	13 $75	14 $75
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $73
22 $74	23 $67	24 $68	25 $74	26 $74	27 $76	28 $75
29 $74	30 $74

Dezember 2026

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Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.