奧斯汀湯米酒店 - 凱悅尚選品牌成員

Staff was nice, and pet friendly. The hallways smelled like mold. The pool was not clean there were food crumbs floating around. The price point does not meet the quality.

Nice hotel with good amenities. Excellent gym, pool and rooftop restaurant.

Great location. Clean hotel. Very friendly staff. The restaurant inside the hotel also serves up a tasty menu. Cons: overnight parking is expensive, and the pool stays packed like sardines because of the size.

Great pool!

If you are looking for a great hotel in the heart of 6th street look no further. This hotel has it all. Start your day with a great cup up coffee in the coffee bar. Then get a workout in with their awesome gym. Later on sit by the pool and enjoy a cocktail. The lobby bar is fantastic. The restaurant has great food. This is as close to a resort style Hotel you will get in Austin.

Awesome experience through and through lots of amenities to enjoy. The gym is amazing.

The best of the Thompson experience at a fraction of the cost! Our stay at the Tommie was fun and highlighted by access to all the Amenities available for the Thompson, the sister hotel on property. Most notably the excellent service and attention to detail by the pool staff and servers! Y’all made our little stay a truly memorable experience! We’ll be back!

The entire staff were absolutely amazing! Very nice, very accommodating, just super friendly. The only downgrade of this property (for me), was that they didn’t have a server walking around the pool area. So we had to continually put our clothes back on, go into the bar, order to go, then wait and go back after 10-15min to pick our food/drinks up.

Small but efficient room, had everything we needed for our stay. Perfect spot to come back to after full days in Austin. Room was comfortable, and despite being near busy streets, noise wasn’t an issue. Pool was small (and crowded on weekend days), so we did not get to enjoy it. You also had to walk through a restaurant to get out to the pool, which seems uncomfortable to do in swimsuits.

We loved the rooftop pool and bar. The staff were very friendly and accomodating, housekeeping staff did a great job, and the fitness center was big and had a variety of equipment.

Staff was nice, and pet friendly. The hallways smelled like mold. The pool was not clean there were food crumbs floating around. The price point does not meet the quality.

Room was clean, staff was outstanding. The mexican restaurant and diner were fantastic. Only issue I had was the arrangement of the room wasn't great, specifically the bathroom/sink/mirror area was very strange, the shower leaked onto the floor, and the refrigerator didnt seem to function.

BEAUTIFUL HOTEL, CLEAN ROOMS AND GOOD STAFF

Nice, clean rooms. Lobby space was very modern and inviting. Rooftop pool was a nice touch.

Staff was very friendly, especially the Valet staff. There were gnats all over our room. Sink doesn't drain well.

bugs a dirty room with lots of gnats no upgraded room for the inconvenience instead moved to another room of similar quality with hair in the shower and a clumps of maybe left over soap in the shower disgusting and disappointing

My sink wasn’t installed correctly and causing water to splash everywhere. Bathroom kept pooling cold water from shower

My shower had a leak so when I got out, the floor was flooded. The bed was hard and the pillows were too soft. Not the most comfortable 3 nights I've spent in a hotel. The location is phenomenal though

We loved our stay at the Tommie. The amenities were great, our room was clean and we loved the pool.

I had hair in the sink when I came in. I was disappointed from the cleaning

The location, hotel and amenities are great. Staff is very friendly and helpful. The coffee shop downstairs is tasty! The only negative thing is the size of the rooms. We travelled as a couple but the room is for a single person really. One side of the bed is against the wall- not even a nighstand. If you have large bags, or staying for a longer period, I wouldn’t recommend staying in Tommie rooms.

The staff were great! The parking situation was both confusing with no signage indicating the valet parking was for hotel and the price was insane. The room was tiny and not at all good for two people. No desk (other than edge of sink) and the mirror and lighting set up was not useful for grooming (e.g., shaving). Lack of usable storage, toilet, and Shower setup not good for two people in a room, and the two towels were like sandpaper.

the room is super super tiny. there is really no space for anything. there is no parking garage and valet only. valet is very pricey. i parked my rental car for 2 days and it almost the same amount as the security deposit. the room does not have a mini fridge. the mini bar thing is designed to store cold things but not to store anything that needs refrigeration. the fact you have to go down to the front desk to checkout is very annoying. i don’t remember the last time i did that until today. the overall experience is below average. i will not stay here again

Room is smaller than the photos:) the toilet is in the shower area. If you have a large bag I have no idea where you will put it. Staff is nice but would never want to stay here longer than one night.

Rooms are very small but suitable for solo travelers. 2 people is pushing it for that size of a room. Great hotel and very efficient use of space. The price is great for the location.

The Tommie Austin is a cute hotel located in downtown Austin near 6th Street. I was excited about my stay based on the online pictures. My excited ended quickly. Cute online photos are not enough for me to stay again! The hotel rooms are very small and the bathroom arrangement is awful! The toilet is located in the shower! Yes… in the shower! Just terrible! Your feet get wet every time you use the restroom after someone finishes showering. The lighting in the room is not functional/ practical. Only one switch for the one light in the room. So if you need to use the toilet during the night and need light, you light up the entire room. The entire room design is simply not practical making your stay uncomfortable. Austin is not New York City! Why the cramped room? I will not be back!

Nice, well equipped and decorated hotel, right in the middle of Austin night life. Great rooftop. We enjoyed our stay, but if you are looking for quiet night's sleep, keep looking. They do provide white noise machine.

The air conditioning was loud and the tv on next room was loud too was on all night

Place is really nice, but some basic things might be a hit or miss. I expected there to at least be a desk to do work on, but mine didn’t even have one. Might not be a big deal to some, but it kind of was to me. That and even stepping outside ten

The actual hotel is very nice and clean, and the staff were friendly and helpful. The gym was also nice and accomodating. However the actual hotel room was quite dissapointing. There was no mini fridge, instead there was a beverage "cooler" which required ice to cool drinks. There was no ice machine, so you had to order ice from the front desk. The shower and toilet being in the same "room" was also very inconvenient. The shower door was outside the doorframe, so water would leak out when you showered. Overall the bathroom was disappointing for a hotel thats supposed to be high-end.

There isn’t enough space to share how happy I was with my stay at this hotel. I was in Austin for a work trip and stayed the weekend for pleasure. And Tommie gave me that and more. As soon as I walked thru the doors; I knew I made a good choice in booking. The front desk staff were fantastic. Smooth checking process and was greeted every time I walked thru the lobby - even if they were busy checking in or out other guests. No; let me start from the beginning - the valet were attentive. Helpful. Carried my bags, opened the door EVERY time I entered the building. My room was on the smaller side (but they definitely are letting you know this when booking) but super comfortable for just me. The hotel itself is gorgeous with multiple spaces to chill, eat or drink. The pool was always bumping! I do wish they had a DJ there during my stay as that really would have kicked it up a notch but the music they played was great none-the-less. Judgement free zone with plenty of staff to help with whatever you need. Housekeeping, room service, lunch at the pool and drinks by the pool - all great! To help gage this review: Gay, 40s, single, retail professional

Location and hotel amenities are amazing. The in house dining and the pool are top notch and so worth the stay. But, you should now that the rooms are TINY. And I suggest that they talk to housekeeping about the tapping on doors in the morning. I could sleep through 6th street noise easily but the housekeeper incessantly tapping on doors in the morning with her key card was next level and really unpleasant.

Great staff. Very welcoming and friendly.

While the hotel itself boasted a trendy aesthetic and clean rooms, several issues detracted from our stay. The pervasive smell of seafood in the hallways was unpleasant. Upon arrival, the front desk agent was unhelpful and short when we requested a non-pet-friendly room due to my husband's allergy, even lecturing me for not requesting it in advance. This initial impression was extremely unwelcoming. Additionally, while the pool area was trendy and appeared fun, the murky water was concerning. Overall, as first-time visitors to Austin, this hotel was disappointing.

The whole experience here was ruined by a hostile security guard. On the main level they have a coffee shop off of the lobby area. The lights were on and the fireplaces running, along with lots of fun card and board games to play! We thought it would be the perfect way to spend date night. I went upstairs to the bar to redeem our complementary drinks to accompany our time spent playing cards. When I returned downstairs my fiance was more upset than I've ever seen him before. While I was away, a security guard came up to him to "ask him if he was ok" because "they don't like people relaxing in the lobby." My fiance replied "do I not look OK, do I look like I need an ambulance?" And the security guard replied back "do you need me to call 9/11 for you? I'll call 9/11 right now" getting increasingly aggressive and getting in my fiances face. Clearly seeking to escalate a situation for no reason. When we brought it up to the front desk, they said the room was closed. Hmm, when the lights are on and fireplaces are running, door is wide open, not sure that indicates that it's closed. And if that was the case, security can inidicate so respectfully. The only reason I could think that this security guard would treat him this way was because of his tattoos. This hotel needs to get a reality check and treat its guests with kindness and respect, not arrogance. The front desk offered to "talk to the security" but I really can't see there being any resolution from that. What a joke.

Worst experience with a hotel in our lives. The valet lost all our keys and now they are non responsive to our communication and the hotel manager isn't helping us either. They got us out of the hotel on a horrible note, and it's continued because we still don't have our house or car keys. So we can only use one car. Horrible customer service. A highway motel would've been better!

The staff was very nice and attentive to my needs. An upgrade option was available due to a room that I booked being unavailable. There was even a drink token given to use at the rooftop restaurant. The hotel and restaurant staff were all very nice and made my stay relaxing.

The staff was super friendly, courteous and professional. The only major drawback came when I arrived at the hotel in the evening (around 9:30 PM) finding the street leading to the hotel blocked off by police for pedestrians in the area to walk about downtown for partying purposes. This caused an extreme delay for me to enter the hotel as I tried to contact the hotel for directions on what to do. I initially received only a recording from the hotel number I found online without directions on how to speak to the hotel front desk. Fortunately, hotels.com through which I made my reservation reached the hotel and alerted them to my problem after which hotels.com gave me a direct phone line to the front desk. The hotel then directed me on how to get to the front of the hotel which by then (10:45 PM) while now clear of police barricades. I learned the police barricade the streets surrounding the hotel every night between Thursday and Saturday at 8 PM making entry to the hotel difficult. It would have been good to know this before hand for those like me unable to reach the hotel earlier in the day. Other than this my stay went extremely well. The staff was extremely courteous and professional and the amenities first class.

Impromptu honeymoon when I flight was diverted to Austin from Dallas then delayed 5 hours. Staff was so friendly and helpful with recommendations. Our first night we ordered room service close to closing but they were super accommodating and even gave us a bottle of wine when they heard what happened.

The property was overall nice, however we had a hard time getting the towels we needed. We asked for extra wash cloths and didn’t receive them the first night. The next day we asked again and instead of giving us the wash cloths, they took all of the wash cloths leaving us with none. We then asked for the third time before finally receiving them. There were also a lot of gnats in the room that grossed us out that we mentioned, but nothing was really done.

The Tommie Austin by Hyatt was a really nice hotel. The staff was friendly and welcoming, and the pool and deck area were great — perfect for relaxing. The room was a bit small but nicely designed and comfortable. Overall, I had a great stay and would definitely come back.

Property was good but the surrounding area was crawling with homeless groups. It was sad to know that the capitol of Texas was riddled with drug addled homeless population we need to do better

Great location just a block off 6th Street

The hotel is great - the rooms are pretty small for two people. Some of the areas around the hotel are dirty, homeless in the alleys, broken atms, dilapidated buildings and closed storefronts.

My room was very clean and comfortable. The area was convenient, walking distance to 6th Street, or restaurants in the area. The sound at night from 6th Street isn’t bad, plus they provide you with earplugs to get a good night’s sleep. The pool is a bit small, but the lounging area was nice and the drinks were 10/10. The staff was super helpful. Would definitely stay here again.

We stayed here while attending a convention at the convention center. It was very walkable, one block down a couple blocks over. So many fun spots nearby. Darwin’s piano bar on the corner of 6th, Antones across the street, a lot of spots on 6th street right behind the hotel. So much to do near hotel. The front desk was very friendly and helpful and housekeeping was always spot on. The gray market downstairs had great breakfast options to grab on your way out or take back to your room. I would definitely recommend and can’t wait to return.

Nice, well equipped and decorated hotel, right in the middle of Austin night life. Great rooftop. We enjoyed our stay, but if you are looking for quiet night's sleep, keep looking. They do provide white noise machine.

Accommodations and location were great. But no onsight parking.

Great location for getting to 6th Street. Friendly tip- the police shut down many streets near the hotel making navigation and parking challenging.

The staff was super friendly, courteous and professional. The only major drawback came when I arrived at the hotel in the evening (around 9:30 PM) finding the street leading to the hotel blocked off by police for pedestrians in the area to walk about downtown for partying purposes. This caused an extreme delay for me to enter the hotel as I tried to contact the hotel for directions on what to do. I initially received only a recording from the hotel number I found online without directions on how to speak to the hotel front desk. Fortunately, hotels.com through which I made my reservation reached the hotel and alerted them to my problem after which hotels.com gave me a direct phone line to the front desk. The hotel then directed me on how to get to the front of the hotel which by then (10:45 PM) while now clear of police barricades. I learned the police barricade the streets surrounding the hotel every night between Thursday and Saturday at 8 PM making entry to the hotel difficult. It would have been good to know this before hand for those like me unable to reach the hotel earlier in the day. Other than this my stay went extremely well. The staff was extremely courteous and professional and the amenities first class.

this is a great spot. loved the pool and pool food/drink service. The martini bar was just lovely. Great food, drinks and music. The best Cesar salad I have ever had was in the Mexican food restaurant, Arriba Abajo, and their food was exceptional. You need to be really good friends to stay in the room together because of the open bathroom situation.

This hotel is one of the nicest hotels I’ve stayed at. Staff was very friendly and helpful. Coffee bar was good. Arriba Abajo had a cool atmosphere and drinks were good. Plenty of places to walk to, scooters to rent to go further.

Everything was great except for the restaurant situation. The damn thing was always closed. Also the pool bar closed at 11p and we couldn’t sit outside. Other than that everything was good.

Really nice hotel in a great location. They were supposed to text me when the room was ready and it never happened, so I ended up not checking in until late. Also the room fridge didn't work. Minor details though.. really cool rooftop bar.

The service was excellent, the room was very unique. The restaurant was fantastic, and the food was delicious! Overall, I will definitely stay there again!

Room was clean, staff was outstanding. The mexican restaurant and diner were fantastic. Only issue I had was the arrangement of the room wasn't great, specifically the bathroom/sink/mirror area was very strange, the shower leaked onto the floor, and the refrigerator didnt seem to function.

Great bar and food :)

The entire staff were absolutely amazing! Very nice, very accommodating, just super friendly. The only downgrade of this property (for me), was that they didn’t have a server walking around the pool area. So we had to continually put our clothes back on, go into the bar, order to go, then wait and go back after 10-15min to pick our food/drinks up.

Great room. Helpful friendly staff. The pool level restaurant and bar with outdoor cabana seating was excellent

Great restaurant and bar on the 4th floor.