Name: Sofitel Ambassador Seoul Hotel & Serviced Residences
Address: 209, Séoul, KR
Price range: 320 $US–908 $US per night
Rating: 9.1

Ce qu'en disent des voyageurs

Les voyageurs apprécient l'hôtel Sofitel Ambassador Seoul Hotel & Serviced Residences pour son personnel exceptionnellement aimable et professionnel, ses chambres très propres et spacieuses avec des vues imprenables sur le lac ou les tours, ainsi que son emplacement pratique à Jamsil, à côté du centre commercial Lotte World, offrant un séjour raffiné et luxueux.

Les installations telles que la piscine et les salles de sport impressionnent, bien que la piscine puisse être petite, bondée et avec des horaires restreints. Des changements et des attentes pour les ascenseurs, un enregistrement parfois lent ou impersonnel, ainsi que des files d'attente au petit-déjeuner ou des offres limitées au club, apparaissent dans plusieurs critiques. Le petit-déjeuner et les restaurants sur place sont largement appréciés, bien que certains clients aient trouvé le petit-déjeuner décevant ou certains plats du service d'étage peu satisfaisants. Attendez-vous à un hôtel de luxe moderne axé sur le service, situé dans un quartier commerçant animé.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les salles de sport sont excellentes et bien équipées, et beaucoup apprécient la piscine et sa vue. Cependant, la piscine est petite, peut être bondée, a des horaires restreints et certains notent une température de l'eau basse. Les transferts et les attentes pour les ascenseurs sont un inconvénient récurrent.

Avis de voyageur à ce sujet

10

jeongeun

3 août 2024

·

A séjourné 3 nuits

교통이 편하고 쾌적하고 편안해요 레스토랑과 수영장도 석촌호수가보여서 좋았어요 단점이라면 수영장이 작아요

10

Yan

14 juin 2025

·

A séjourné 2 nuits

Nice place, staff are very helpful and polite. Love their swimming pool and gym, especially gym has all you need even body exam machines.

10

Funmmy

17 sept. 2025

·

A séjourné 3 nuits

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

10

Moonsun

2 août 2025

·

A séjourné 7 nuits

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Jeonghee

14 mai 2025

·

A séjourné 1 nuit

두번째 숙박인데 너무 좋습니다. 수영장은 처음 이용하는데 물도 깨끗하고 뷰도 너무 좋고 관리를 참 잘하네요. 헬스장도 두군데 있어 이용시 편하고 좋습니다. 부가 좋은 헬스장은 6층 이용하면 좋아요

6

koujoo

17 févr. 2023

·

A séjourné 1 nuit

분위기 모두 좋았으나 수영장 온도가 너무 낮고 주변 온도 좀 생각 해주세요 . 수영장이 매력으로 갔는데 온도로 너무 실망

10

Alexander

18 nov. 2023

·

A séjourné 8 nuits

What a delight to be a first-time guest at this 5-Star Property in Jam-sil with a very Paris flair. Although it is large asset with significant Meeting/Convention Space, the hotel design and amazing staff created the warm and comfortable experience as I would expect in a much-smaller, Boutique Hotel. The entire experience was first-rate with special mention to the Fitness Centre that rivals Equinox without the crowds a Club Level that is worth the extra $$$. The management and staff were simply outstanding and catered to every request. The sheer number of staff and service levels were so high that I am concerned about their profitability. If you appreciate Industrial Design and/or the Monocle Design Awards, this property is a must-see. This is my new "go-to" hotel for both Business and Leisure travel.

10

Ann

6 nov. 2025

·

A séjourné 3 nuits

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Janice

24 mai 2025

·

A séjourné 5 nuits

Close to shopping & so much food/restaurants. Less than a 1 minute walk to to lotte world mall which connects to Avenue L, and the Lotte mall, and Lotte World. If you cross the street the other way, there’s “restaurant row” do that area that’s packed with many eateries. Also, right outside of the hotel (same building) there’s a cafe and a gelato place that’s AMAZING. We went there every day. The kids club is very busy (and has no one monitoring it, so there are some big kids that seem a bit too old for this facility.) Also, during check in and check out time, there’s a pretty long queue for the elevators—maybe I went during a holiday, but during both of my stays, I’ve had to wait a good amount of time in a queue to get to my room.

10

Mouna

2 sept. 2023

·

A séjourné 14 nuits

Excellent hôtel, les chambres sont spacieuses et très confortable. Le personnel est aux petits soins et la nourriture est tres bonne (mention spéciale au chef Robin). Le seul bémol c’est que nous n’avions droit qu’a 1h15 de piscine par jour durant le mois d’aout. Cela ne nous a cependant pas empeché de passer un superbe séjour a Seoul. Il est très bien situe (station de métro sur la inner circle line) et tout près du lotte mall et du lotte world. Le quartier est très sympa et tres agréable surtout si vous êtes en famille.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent fréquemment les chambres et les installations comme très propres et bien entretenues. Quelques exceptions signalent des toilettes non tirées, un problème de drainage de la douche et, lors d'une visite ultérieure, une piscine moins propre.

Avis de voyageur à ce sujet

10

YUMI

18 févr. 2025

·

A séjourné 3 nuits

とても綺麗で、広くてとても良かったです。ホテルフロントが6階のため、一度6階で乗り換えが必要なことだけが面倒でしたが、慣れると気になりませんでした。スタッフも良い人が多くて、過ごしやすかったです。地下には食堂やコンビニがあって便利だし、また道を渡るとロッテモールがあり、その先はロッテ百貨店やロッテホテルまで続くので、ないものがないという感じ。アクアリウム、ロッテワールドアドベンチャー、ロッテワールドタワー、キッザニアと子供連れにはとても良い立地です。また、次もここに泊まる予定です。

2

GEE

6 oct. 2024

·

A séjourné 2 nuits

I stayed at this hotel last year and came back this year because of the good memories from that time. However, because it was a holiday season (? I'm not sure)and there were a lot of guests, the service speed, waiting in front of the elevator to get on, and the drain problem in the shower room were the worst. I always use the Four Seasons Hotel and Sofitel Hotel when I come to Seoul, but now I think there is no reason to stay at Sofitel anymore.

10

Michelle

18 oct. 2025

·

A séjourné 1 nuit

Clean large room beautiful bathroom Amazing breakfast staff excellent and very helpful Highly recommended

10

Aaron

12 nov. 2024

·

A séjourné 3 nuits

Amazing location by Lotte Mall, Dept Store, and World. Has a nice area to walk at Seokchon Lake and lots of shopping/eateries in the area by Jamsil Station. The room itself was incredibly beautiful, clean, and the staff/concierge was amazing. 10/10

10

Yeokyung

13 nov. 2025

·

A séjourné 3 nuits

It was very clean overall, and the staff were friendly. I was very satisfied.

10

CHO RONG

22 janv. 2023

·

A séjourné 1 nuit

깨끗하고 깔끔한 룸 컨디션 롯데월드 몰과의 인접성 조식 맛있음

10

Heeju

15 févr. 2026

·

A séjourné 1 nuit

깨끗하고 친절했습니다

10

jimin

22 févr. 2026

·

A séjourné 1 nuit

The room was really clean and spacious. All staffs were very helpful.

10

Jina

6 mars 2023

·

A séjourné 1 nuit

작년보다는 청결도는 좀 떨어지지만 그래도 만족. 수영장은 작년보다 많이 더러웠어요 그래서 섭섭 ㅠㅠ

6

Kyungmi

11 nov. 2023

·

A séjourné 1 nuit

Unflushed toilet, not availble to control shower temperature. Except these two, generally okay.. but littlebit expensive even considering good parts of this hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, élégantes et confortables, avec des vues exceptionnelles sur le lac ou les tours et des suites bien conçues. Certains clients mentionnent des matelas fermes, un espace de rangement limité ou des configurations de lits, et des problèmes techniques ou de connectivité occasionnels.

Avis de voyageur à ce sujet

8

Gabriele

29 sept. 2023

·

A séjourné 4 nuits

Room was nice - we did have a bit of a storage issue. No where to place suit cases, closet entrance was blocked by a chair that was always being moved. Overall hotel was great, staff very accomidating and service was impecible. It took a little to translate the washign machine instructions - an english translation woudl ahve been nice.

10

HYEIN

30 mai 2023

·

A séjourné 1 nuit

King bed 가 있는 레지던스 스위트에 묵었는데 석촌호수가 밖에 보이고 인테리어도 넘 멋졌습니다. 거실에는 엑스트라 베드 추가하여 4인가족이 편하게 잘 있었어요. 배달음식이 금지여서 놀랐지만, 룸서비스가 양도 넉넉하고 아주 아주 맛있어요. 다만 비쌉니다. 수영장은 사람이 많아보였지만 아이들이랑 놀다보니 또 재밌게 놀았네요. 수영장은 예약제인데 1박에 100만원 가까이 숙박비를 내고 수영장을 1시간 반밖에 사용하지 못하는건 좀 이해하기 어려웠습니다.

10

Sunun

2 déc. 2025

·

A séjourné 1 nuit

룸도 크고 온도조절도 잘 되고 편안했어요

8

Myung Ha

3 nov. 2024

·

A séjourné 2 nuits

방과 서비스는 맘에 드는데, 스마트 티비 연결이 불안정해서 자꾸 끊기네요

10

Claire

21 avr. 2025

·

A séjourné 5 nuits

We had a wonderful stay at this hotel. The room was very spacious, comfortable, and stylish. We enjoyed the view of Seokchon Lake and Lotte World. It was easy to walk to both and very close to the train station.

10

Jeffrey

9 août 2025

·

A séjourné 1 nuit

Excellent service, well maintained facilities in one of the best locations in Seoul. Only negative was the bed was quite hard, even for someone who likes doesn’t like a soft mattress.

10

Meeseon

5 déc. 2023

·

A séjourné 1 nuit

The best one bedroom suite in Seoul!

8

Lucy Simone

12 nov. 2025

·

A séjourné 3 nuits

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Ann

6 nov. 2025

·

A séjourné 3 nuits

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Arash

16 mars 2024

·

A séjourné 6 nuits

Everything was great, except this is the 1st hotel that I have seen that is 5 star and it does not have rooms with two double beds. We had a single bed and a queen. This is crazy!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme chaleureux, attentionné et très professionnel, de nombreux employés allant au-delà de leurs fonctions. Quelques critiques font état d'un enregistrement lent ou impersonnel et de quelques lacunes, telles que des frais de petit-déjeuner répétés ou des appels de conciergerie sans réponse.

Avis de voyageur à ce sujet

10

Kara L

11 nov. 2025

·

A séjourné 2 nuits

This was a beautiful hotel and the service was impeccable. I will definitely stay again. There was a staff member to run my bathe and add the salts and bubbles, totally first class. Everything I’d hoped for my first trip to Seoul.

10

Gyeongyeon

14 févr. 2025

·

A séjourné 1 nuit

호텔 시설 정말 좋습니다. 직원분들 친절도도 정말 좋아요. 다만 어메니티 관련하여 밤 11시, 익일 오전 10시 경 컨시어지에 전화드렸지만 두번 다 받지 않으셨습니다. 전반적으로는 만족스럽고 즐거운 투숙 경험이었습니다.

10

Melissa

17 oct. 2024

·

A séjourné 7 nuits

The staff were amazing and so helpful. Whatever questions we had it was handled!

6

KWAK

2 août 2024

·

A séjourné 1 nuit

전반적으로 시설이 깔끔하고 위치가 좋았습니다 조식도 좋았구요 근데 체크인 카운터는 너무 사무적이고 불친절한 말투에 질문에도 무성의한 답변이었습니다

10

Funmmy

17 sept. 2025

·

A séjourné 3 nuits

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

6

Anna

14 nov. 2024

·

A séjourné 7 nuits

I stayed here with my two kids for a week and every single day when we come down to breakfast .. it’s the same problem. Room was booked for two adults and 1 kid. My son is 11 which falls under kid who stay for free. Everyday staff asked me to pay for the third party… and i have to explain and repeat myself . I think as a 5 star hotel it is needed to train staff to take note. It’s the same two staff at door everyday too. I just find it is very inconvenience for customer. Last day… we were rushed to leave after being seated for 20 minutes! Very disappointed with this service

10

JAMES

29 sept. 2025

·

A séjourné 11 nuits

We had an amazing 11-night stay at Sofitel Seoul. The staff were warm and welcoming every day, and a special thanks goes to Mr. Leo Kwon, who went above and beyond to accommodate our last-minute requests. His sincerity and dedication made our stay truly memorable, and we are extremely grateful. The amenities were excellent, the rooms were luxurious and comfortable, and the location is very convenient with shops and restaurants nearby. Highly recommend!

6

Hosoo

21 avr. 2024

·

A séjourné 3 nuits

호텔 자체는 너무 마음에 들었지만, 체크인 때 서비스부터, 발렛, 안내… 등 전반적인 직원 서비스가 너무나 실망스러울 정도로 별로였고 능숙하지 못함을 4일 내내 경험하여 너무 아쉬웠습니다.

10

Veronica

9 avr. 2024

·

A séjourné 3 nuits

This was the best hotel experience I’ve ever had! The people were so friendly and polite and there were employees everywhere. I didn’t have to do or think at all. They had everything ready! They greeted me my name. Use the limo service and feel like royalty. Rooms were clean and quiet. Light and cooling were perfect. Bed comfortable. I have nothing negative to say. I would live there if I could!!

10

Elizabeth

21 mars 2024

·

A séjourné 11 nuits

Staff is exceptional!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé à côté du centre commercial Lotte World, du lac Seokchon et de la station de métro Jamsil, l'emplacement est pratique pour le shopping, la restauration et les transports. Certains notent qu'il est plus éloigné de certains sites touristiques centraux.

Avis de voyageur à ce sujet

10

Michelle

24 avr. 2025

·

A séjourné 4 nuits

Very good location if you are on a shopping mode. Walking distance to Lotte Mall

10

Wook Jin

8 juil. 2025

·

A séjourné 9 nuits

Lotte World Mall is next door.

10

Burmaa

27 déc. 2025

·

A séjourné 7 nuits

Location is good.

10

??

30 nov. 2025

·

A séjourné 1 nuit

잠실에 위치하고 있어서 위치도 너무 좋고 무엇보다 직원분들이 모두 다 친절하셔서 너무 좋았어요!

10

Maria Therese

9 nov. 2024

·

A séjourné 5 nuits

I had a beautiful lake view room which was clean and comfortable. The hotel is well located in a very nice neighborhood, just beside the Lotte Mall which is convenient for shopping and dining. This is my new hotel of choice for Seoul.

10

Moonsun

2 août 2025

·

A séjourné 7 nuits

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Takao

31 juil. 2025

·

A séjourné 2 nuits

素晴らしいホテルです夏休みで、ホテルに滞在するだけのバケーションを楽しむ家族がたくさんいましたロッテタワーの隣りでショッピングから食事、なんでもOK

10

Eugene

12 mai 2025

·

A séjourné 3 nuits

Location is perfect. Family friendly

8

Lisa

22 juin 2024

·

A séjourné 2 nuits

Hotel is of highest standard. Clean , spacious and convenient. Located too far away from touristy places .

10

Shobhna

26 juin 2025

·

A séjourné 6 nuits

Excellent location. Friendly and warm staff. Great breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent mis en avant pour sa qualité et sa variété, et plusieurs clients ont apprécié les restaurants sur place et le service d'étage. Les points négatifs incluent les files d'attente au petit-déjeuner ou les horaires de réservation, un petit-déjeuner limité au club et quelques plats décevants ou chers.

Avis de voyageur à ce sujet

10

Sebastian

12 nov. 2025

·

A séjourné 4 nuits

La habitación : la cama excelente, y los restaurantes súper recomendables!

10

Grace

5 oct. 2025

·

A séjourné 4 nuits

Beautiful hotel with excellent breakfast buffet

10

Andrea

16 févr. 2024

·

A séjourné 1 nuit

Super big room with a lake view. Friendly service and delicious croissants in the cafe.

10

Barton

8 nov. 2025

·

A séjourné 3 nuits

Breakfast was especially impressive

10

SEONYOUNG

4 janv. 2026

·

A séjourné 1 nuit

아침메뉴는 다녀본 5성급중 제일 별로여서 실망했어요..

10

Moonsun

2 août 2025

·

A séjourné 7 nuits

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

8

Lucy Simone

12 nov. 2025

·

A séjourné 3 nuits

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Katie

22 juin 2025

·

A séjourné 3 nuits

Kindness and professionalism of the staff was the best. But the food provided at the 30th floor lounge could be improved.

10

Moonsun K

15 août 2024

·

A séjourné 5 nuits

Great service, large rooms, amazing breakfast buffet.

10

Taeho

11 févr. 2024

·

A séjourné 2 nuits

대부분 만족스러웠습니다 룸서비스로 시킨 간장치킨만 빼면요 기름이 줄줄 흐르고 바삭함은 1도 없어 절반 먹고 말았답니다.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	266 $US
février	269 $US
mars	277 $US
avril	321 $US
mai	299 $US
juin	293 $US
juillet	360 $US
août	346 $US
septembre	365 $US
octobre	347 $US
novembre	298 $US
décembre	324 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $743	16 $552	17 $908
18 $537	19 $508	20 $572	21 $567	22 $616	23 $575	24 $529
25 $407	26 $402	27 $458	28 $462	29 $400	30 $465	31 $508

di	lu	ma	me	je	ve	sa
1 $401	2 $399	3 $403	4 $402	5 $487	6 $508	7 $508
8 $417	9 $398	10 $398	11 $398	12 $398	13 $423	14 $476
15 $399	16 $549	17 $442	18 $442	19 $442	20 $459	21 $457
22 $357	23 $330	24 $327	25 $327	26 $327	27 $392	28 $427
29 $352	30 $320

Sofitel Ambassador Seoul Hotel & Serviced Residences

Prix pour Sofitel Ambassador Seoul Hotel & Serviced Residences

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

1 Bedroom Premier Suite with 1 King Size Bed

Luxury Lake Room with 1 King Size Bed, Lake View

1 Bedroom Deluxe Suite with 1 King Size Bed

Residence Studio with 2 Single Beds

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Two-Bedroom Executive King Suite with Lake View

Luxury Room with 2 Single Beds

Luxury Lake Room, 2 Twin Beds, Lake View

Suite Présidentielle, 2 chambres, accès au salon club, vue lac

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Magnifique Room with 1 King Size Bed

Residence Studio with 1 King Size Bed

Luxury Family Room with 1 King and 1 Single Size Beds

Chambre Luxe, 1 très grand lit

Avis des voyageurs sur Sofitel Ambassador Seoul Hotel & Serviced Residences

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Séoul ?

Prix pour les dates à venir