Hotel Cristallo - Chianciano Terme

Special Check-In Instructions
Front desk staff will greet guests on arrival.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to September.
• 24-hour pool access
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Fees

• Pet deposit: EUR 15.00 per stay
• Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 13 years of age.