Hostal Inter Puerta del Sol AUTO CHECK IN

Que PÉSIMA experiencia! NO LO RECOMIENDO PARA NADA El lugar nada que ver con las fotos, súper pequeño, sucio (paredes manchadas, pelo en la regadera), horas para poder entrar (no podíamos entrar nosotros ni otro de los huéspedes que estaba afuera), hay muchísimo ruido de afuera, la cama es muy dura, sucia e incómoda, solo tiene una almohada, en el baño no cabes ni en la regadera ni en la taza. El olor de afuera en los pasillos es horrible. Es el peor lugar en el que me he quedado sin duda.

The check in machine seemed easy until we got to our room and our keycard did not work. We then were stuck waiting for over 30 minutes just trying to contact hotel staff because there was no one on site to help us. The same thing happened the second day of our stay when the keycard stopped working again. One of the bathrooms in our room was also out of service and the other one was so small that the door didn’t fully open. We also found cockroaches in our room.

Unfortunately this place was way below similar options in Madrid. The room and the wall were extremely dirty and need a renovation. The blanket were clearly not changed between guests, full of hair and stains which was disgusting. I ended up sleeping on my clothes to avoid to touch the bed sheets. Horrible and I won’t recommend, there are lots of other options within the same budget

Vi ankom til hotellet sent, men heldigvis var der mulighed for at checke ind alligevel. Vi får et værelse med to separate senge, som ikke kan sættes sammen. Receptionisten var sød at give os et andet værelse, hvor sengene stod ved siden af hinanden. MEN! Lad jer ikke snyde af billederne I ser på hjemmesiden - værelset var SÅ skuffende! Jeg har aldrig boet så dårligt. Det var ikke rigtige senge - det var "folde ud" senge?! Værelset var malet med forskellige farver på væggene, ingen pæne gardiner eller billede på væggen. Badeværelset var beskidt og havde mug i i badekarret. Der var gamle rester af et eller andet, der havde gledet og størket ned af væggene. Det er det værste ophold vi nogensinde har været på. Billederne stemmer IKKE overens med kvalitet. Øv!!

La habitación tenía mal olor por un baño en mal estado

The room was dirty and not as advertised. Could not stay here.

El lugar está bien ubicado, la habitación descuidada, ropa de cama y toallas muy limpias, baño limpio pero con fuga de agua hacia el inodoro (desperdicio de agua), calefacción o aire acondicionado sin funcionar.

Horrific experience. We arrived at the hotel to be greeted by sheets with cigarette burns in, stains on the surfaces, mucas on the wall, exposed wires and more. We instantly informed the hotel that we would not be staying. They told us to send pictures and we did immediately. They didn't reply. When I asked them two days later about the situation regarding a refund, they said that they would not be refunding us because it wasn't confirmed the moment, even though we followed the instructions. Dreadful rooms and dreadful service.

Everything you read in the low review comments turned out to be true. Check in process was not great. There was a huge line in front of the checkin machine. All the tourists were frustrated. You can call or send a WhatsApp messages but it's really up to the hotel staff probably working from home remotely to respond. They gave me a room very far inside the building where I could not even get a phone reception. WiFi wasn't working either. I messaged them but got ignored. I gave up. After all, it was my fault for choosing a cheap hostal. The building and my room smelled off so I wanted to get a fresh air so I opened the window and boom just cockroaches. It was really uncomfortable throughout my stay. That being said, the location is great. I was able to walk to all the popular places. I felt safe in the area as well. Good thing about staying this hotel was that it was so gross that it forced me to stay outside and explore Madrid as much as I can as opposed to stay inside the hotel.

No tiene recepción para check-in, todo a través de máquina y por teléfono, la limpieza de la habitación no es para nada agradable, puesto que cada tres días te cambian las sábanas y te arreglan la habitación, no es lo normal deberían cada día entrar a hacerte la habitación (fregar hacer la cama el baños ...) también está muy dejado y deteriorado la habitación y en el baño se han encontrado algunas cucarachas detrás del pie del lavamanos, también el baño es muy pequeño y la ducha muy pequeña no te puedes ni mover y no hay recambio de almohadas o mantas, que suelen haber en los armarios, el colchón de espuma en mal estado súper fino, en general nada recomendable

A localização do hotel é boa… Utilizamos para fazer uma única pernoite para seguir viagem! O selfie check in é muito ruim, não tínhamos recebido o código da reserva ficamos mais de 40 minutos tentando falar com alguém para resolver. Para acessar o prédio é necessário um código de acesso, nossa sorte foi que tinha gente entrando no local, caso contrário teríamos ficado na calçada aguardando alguém nos atender. Wi-Fi não estava funcionando. Banheiro bem precário, a porta do Box não fechava direito e água corria para quarto. As fotos não do site não condizem com o quarto que ficamos.

Room had a very bad smell, the walls were damaged, bed was uncomfortable and very squeaky. Thin walls, so it was a bit noisy overnight. Check-in kiosk was confusing for us and other guests, and using the pre-check-out caused us to be locked us out of our room before the appointed time. (Luckily we found maintenance staff to help us out.) Yes, it's a hostel in a good location, but not worth the nightly price IMO.

Rooms are really small but very cozy, clean and have all what you would need to spend the night and tourist around the city

Choc à l'arrivée: Pas de réception donnant sur la rue, il faut appeler par l'interphone de l'immeuble polyvalent et aller à l'étage où se trouve l'hotel. L'employé est souriant mais ne parle que l'espagnol. Chambre single minuscule donnant sur "puis de lumière" donc obscure mais propre et salle de bain neuve. Le quartier est central, très populaire, beaucoup de bars autour et pas loin du métro Sol.

La stanza in albergo centralissimo, lo spazio fortemente ridotto ma soprattutto mancava di asciugacapelli, struttura datata, asciugamani cambiati al terzo giorno così come i lenzuoli . Consigliato solo per la posizione

Lo peor ha sido usar las llaves magnéticas. El día de salido bajamos a desayunar a las 8 y al volver todas las llaves del grupo estaban anuladas. No había forma de entrar en las habitaciones y no responden a ninguno de los teléfonos, ni fijo ni móvil. Una hora y media intentando hasta que la señora que limpia nos abrió para coger la maleta. Fue muy amable. A esto le sumamos que estábamos en la 1ª planta y debajo había una discoteca con música a tope toda la noche.

A very poor check in experience and the rooms have little sound insulation. Although a good location it was loud all night.

The property was in a convenient location and considerably affordable, but not as it seemed in the ad. There was no actual front desk to speak to people, so it was really difficult to figure out how to check in, or to even to get into the building. You have to call a Spanish phone number for help with anything, so make sure you have international calling. The single rooms were extremely cramped, the outlet next to the bed was broken, the desk and walls were scratched and stained, and worse of all, the hallways echo really badly. You can hear everything happening, people talking, babies crying, people walking, suitcases rolling... I could even hear people sneeze. Every night I was woken up by something. VERY VERY misleading how the advertisement says "soundproofed". This is absolutely not the case. Not soundproofed in the least.

Very small room. Very hard to do self check in. But very good location.

NEL SITO EXPEDIA LA STRUTTURA VIENE VENDUTA COME 3 STELLE MA DISCUTIBILE, AL NS ARRIVO STANZA 101,ABBIAMO TROVATO LA STANZA SPORCA E TRASANDATA CON PRESE ELETTRICHE CHE SI SMONTANO,LA STANZA NON DISPONE DI ASCIUGACAPELLI PHON, IL DISTRIBUTORE DI BEVANDE PER 3 GIORNI SENZA ESSERE RIFORNITO (ACQUA), NON E' DISPONE DI DEPOSITO BAGAGLI

MUY LIMPIO PERO ALGO APRETADAS LAS HABITACIONES , SE NECESITA AL MENOS UNA PEQUENA NEVERA Y SECADORES DE PELO .POR LO DEMAS BIEN EXCEPTO EL CHEKING MUY SOFISTICADO ESO CREA PROBLEMAS E INCERTIDUMBRE PUES NO VES A NADIE RESPONSABLE Y CUANDO EL STAFF QUE HACE LA LIMPIEZA SE VA NO SABES A QUIEN DIRIGIRTE RECOMENDACIONES.

The check in machine seemed easy until we got to our room and our keycard did not work. We then were stuck waiting for over 30 minutes just trying to contact hotel staff because there was no one on site to help us. The same thing happened the second day of our stay when the keycard stopped working again. One of the bathrooms in our room was also out of service and the other one was so small that the door didn’t fully open. We also found cockroaches in our room.

Check in was chaos via a machine. Lots of angry people unable to check-in. The place isn't staffed despite the high rates they charge. I won't return.

hola es hostal muy tranquilo y limpio , el sistema de check in algo complicado se hace fila para checkiar es muy dificil no tener recepcionista , recomendaciones alguna pequena nevera en las habitaciones y secADOR DE PELO . POR LO DEMAS UN POCO ESTRECHAS PERO BIEN LIMPIAS

Desde la entrada has de llamar para que te den un código de entrada. Posteriormente el check in se hace mediante una máquina en la entrada. Cuando fui yo la máquina tenía algún problema para imprimir la tarjeta de entrada en la habitación pero con llamar al numero 24 horas te la imprimían sin problema. Puede suceder que se desmagnetice la tarjeta y basta con llamar al número para que te impriman otra en la máquina. En cuanto a la habitación es una habitación funcional, con un cuarto de ducha que cumple su función y una habitación simple. En cuanto a los acabados de la habitación podían ser mejores, había una grieta en el techo, la caja de los fusibles no estaba enganchada, la mesa estaba bastante suelta de la pared... Lo mejor la atención por teléfono y su localización. Cualquier tipo de problema y a cualquier hora te atienden y te dan una solución. Además está a pocos metros de la parada de metro de Sol. En conclusión el hostal está bien si el objetivo es solamente el descansar después de un día de visitar o ir de tiendas; si el objetivo es disfrutar de los hostales y de sus instalaciones al igual no es el adecuado. Así que para viajeros de un finde o unas vacaciones cortas para visitar la capital puede servirles.

Everything you read in the low review comments turned out to be true. Check in process was not great. There was a huge line in front of the checkin machine. All the tourists were frustrated. You can call or send a WhatsApp messages but it's really up to the hotel staff probably working from home remotely to respond. They gave me a room very far inside the building where I could not even get a phone reception. WiFi wasn't working either. I messaged them but got ignored. I gave up. After all, it was my fault for choosing a cheap hostal. The building and my room smelled off so I wanted to get a fresh air so I opened the window and boom just cockroaches. It was really uncomfortable throughout my stay. That being said, the location is great. I was able to walk to all the popular places. I felt safe in the area as well. Good thing about staying this hotel was that it was so gross that it forced me to stay outside and explore Madrid as much as I can as opposed to stay inside the hotel.

Es un barrio muy ruidoso, actualmente poca accesibilidad por trabajos de calle, sistema check-in poco claro e ingreso dificultoso, teléfono de contacto no funciona para extranjeros, tuve que solicitar ayuda a través de contacto en España. Tarjeta para ingresar al dormitorio estaba mala y puerta entrada al sector no abría con la clave. Y también le pasó a otros pasajeros.

You have an automated checkin and NOBODY to talk to, there are 3 numbers to call but they never answer, room key stopped working multiple times and took over an hour to get someone to answer the phone to get us a new key. We had 2 separate rooms that this happened to. Our first night was for a single room and we were a couple and could not get anyone to answer emails and/or phone to move rooms until the next day. Finally moved to a new room the next day, mold in both bathrooms. Another lady had same problem, but worse. In middle of night some random man walked in her room because they gave him the wrong key card!

Check in was really difficult and no code was supplied for the outer door or the door to the entrance level. Accommodation did not match the description or photo shown on the website.

la atención de una Srita. Colombiana, que en todo momento me asistió en mi estancia atreves del teléfono para mi check-in el 21 de mayo alrededor de las 11 am, estoy muy agradecido con ella, muchísimas gracias y les prometo recomendarles y regresar, muy amables

Bon emplacement en plein centre-ville de madrid tout les commerces à proximité et les places de shopping.

Wir haben zu zweit 7 Nächte bei INTER Puerta del Sol verbracht. Der Check in lief Problemlos ab. Wir waren etwa zwei Stunden zu früh dran und wollten eigentlich nur die Koffer abgeben. Da das Zimmer schon fertig vorbereitet war, durften wir schon direkt rein, was super nett war. Das Zimmer an sich war meines Erachtens dem günstigen Preis angemessen. Die Möbel hatten Gebrauchsspuren, es war aber alles sauber. Die Putzkraft kam zweimal, was für eine Woche Aufenthalt okay war. Ein riesiger Minuspunkt war jedoch, dass es keinen Kühlschrank gab! Bei so warmen Temperaturen war das ein riesiges Problem für uns, da wir auch im Urlaub gern Kleinigkeiten im Supermarkt holen. Zudem hatten wir das Pech, dass unser Zimmer direkt am Empfang lag und es ziemlich laut werden konnte. Die Isolation Richtung belebter Straße war aber überraschend gut. Der Mini Balkon, auf dem die Klimaanlage stand, war begehbar, was eine nette Überraschung war. Die Lage war perfekt. In 5 min ist ein Bahnhof zu erreichen, von dem aus man überall super hinkommt. Wir waren fast ausschließlich zu Fuß unterwegs, die wichtigsten Attraktionen sind innerhalb etwa einer Stunde zu erreichen. Nette Restaurants sind in unmittelbarer Nähe und auch die Shopping Meile ist in wenigen Minuten zu Fuß erreichbar. Hier noch ein Überblick: Positiv: - nettes Personal - super Lage - Sauberkeit war in Ordnung - Preis- Leistung war gut Negativ: - Laut zum Flur hin (auch mitten in der Nacht) - kein Kühlschrank

Mitte in der Stadt fast alles zu Fuß erreichbar , allerdings extrem laut

Choc à l'arrivée: Pas de réception donnant sur la rue, il faut appeler par l'interphone de l'immeuble polyvalent et aller à l'étage où se trouve l'hotel. L'employé est souriant mais ne parle que l'espagnol. Chambre single minuscule donnant sur "puis de lumière" donc obscure mais propre et salle de bain neuve. Le quartier est central, très populaire, beaucoup de bars autour et pas loin du métro Sol.

So vale pela localização.

Excellent emplacement

A very poor check in experience and the rooms have little sound insulation. Although a good location it was loud all night.

Very small room. Very hard to do self check in. But very good location.

Hôtel à côté des puertas del sol, dans une zone très animé. Bien isolé, on n'entend pas de bruit. Le métro est à côté. Personnel très serviable et sympa. Très bien pour un court séjour. Dommage qu'il n'y a pas de machine à café. Propre et simple

La ubicacion es buena y el hotel es suficiente para una noche