Relais Masseria Villa Cenci
From
US$ 200
/noite
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From
US$ 200
/noite
Sobre este alojamento
Tire partido das várias atividades recreativas, incluindo uma piscina exterior sazonal, ou aproveite para contemplar soberbas vistas a partir da açoteia e do jardim. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concie...
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Localização
Strada Prov Per Ceglie Messapica - Contrada Carperi, Cisternino, Itália
Vale de Itria (0.1 milhas)
Palácio Lagravinese (1.6 milhas)
Porta Pequena (Porta Piccola) (1.6 milhas)
Chiesa di San Nicola Patara (1.6 milhas)
Torre Normanno Sveva (1.7 milhas)
Jardim Público de Cisternino (1.7 milhas)
Opções de quartos
15
Suite
Detalhes do quarto
1 Cama De Casal
Dormidas 2
431 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
20
Quarto Superior
Detalhes do quarto
1 Cama De Casal
e 2 Camas Individuais
Dormidas 2
237 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
16
Quarto Triplo Standard
Detalhes do quarto
1 Cama De Casal
e 1 Cama Individual
Dormidas 3
344 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
10
Quarto Standard
Detalhes do quarto
1 Cama De Casal
e 2 Camas Individuais
Dormidas 2
291 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Relais Masseria Villa Cenci
8.8
Fabuloso
Com base em 120 avaliações verificadas
Instalações
9.1
Limpeza
9.5
Quartos
9.5
Serviço
9.2
Localização
9.3
Restaurante
9.5
Quem se hospeda aqui?
2
James
30 de set. de 2025
·
A estadia foi de 4 noites
On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 21:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
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dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.