Apm Inn & Suites

Homeless people in lobby and out front

My room had no hair dryer -- just the empty holder on the wall. I can't call the front desk (no phone in room) so I went down and asked for a hair dryer. He said it's not an amenity offered by the hotel anymore. lamp by bedside was missing the light bulb. I had to shout in the back for the front desk personnel as never -- not once -- was there anyone there. No hangers in the closet.

The hotel is well designed, in a good location, and the staff is friendly, but the building needs better maintenance.

It was closed at 10 pm. That information wasn't shared when the booking was done.

The good- 1) friendly staff 2) they allow pets 3) the diner next door is amazinggggggg!!!!! The bad- the lobby is clean but they rooms are meh… room carpet stained, bathroom floor had hair and pee near the toilet, toilet seat was filthy as if the bathroom toilet seat wasn’t cleaned in a while. The shower walls had hair on it. I saw a roach crawling along the wall and it went inside an electrical outlet. I really want to give this place more than a 3 but I just can’t.