Four Points by Sheraton Williston

The rooms were clean. The window screen was broken. The bar was closed because they lost their liquor license. The pool was closed as well for some unknown reason.

The staff was amazing. Towels, linens in short supply. No dining and no bar.

Pool was under construction. Wish they had that on their website.

Does not live up to the expectations of the Sheraton brand. Was dirty, staff unfriendly, amenities not maintained, breakfast was awful if not nonexistent.

Location was good, the staff was friendly and helpful, and the amenities were on point with my expectations. I could have used my room cleaned more regularly, but the weather was not in the staffs favor that week.

When we arrived they informed us there was no pool. Got to room and carpet was dirty. Staff was friendly and helpful though.

very nice and quiet place. Clean and with ample parking.

The walls were dirty, the pool has been "under construction" for almost 2 years, the rooms smelled like mildew, and the bed felt like plywood. We didnt even sleep there because it was so bad. The

We were traveling with 2 small children and booked because of the pool. It was empty and had been for a long time. They advertised ammenities that were not available. Showers were not cleaned from previous guests. Breakfast was also a joke. Cerial or waffles. Fruitbowl with brown banannas.Also the room door lock on my daughter's room was broken, it needed a new battery and the front desk person was cranky and not helpful to get my daughter back into her room. We were late to my grandson's high school graduation because she would not listen enough to recharge the door lock. She kept re-setting the key. Dont waste your money or time.

Great hotel. Quiet, clean and plenty of parking.

Really clean great to stay will stay here again.

Room service never cleaned my room in a 6 night stay after 2 days asked front desk for clean towels. They said they would have room cleaned but never happened. Did not have a continental breakfast. Will never stay at another four points again.

When we arrived they informed us there was no pool. Got to room and carpet was dirty. Staff was friendly and helpful though.

Very clean

. Room is clean. Staff is great.

Upon arriving at the hotel, we were given our room keys and discovered that one of the two rooms that was booked under our reservation was not clean from the previous guests. The main desk was able to give us two other rooms, but they were not beside each other as requested and we had to argue with the desk manager to put us on the same floor. The hotel was affected by the Microsoft cyber security breach, and were short staffed. Therefore it was the hotel manager who was cleaning rooms. She was visibly stressed, understandably, but took it out on the guests, displaying incredibly unprofessional behaviour. Upon discovering that 1 room had mould in the bathroom tub, we asked her to have the bathroom cleaned. She said she might be able to get to it. She informed us that if we were not happy with the rooms we were being given, that we could “try to book another hotel for all she cared,” that we wouldn’t find one because all the other hotels in the area would be booked, and then she slammed the door in our face. The rooms were not well cleaned, smell very strongly of perfumed Febreze, and the bathrooms needed a deep clean. One of the bathrooms had hair in the bathtub and visible dried pee around the toilets that had not been cleaned up from previous guests. One other thing to note is that this hotel only has cleaning staff coming into the hotel rooms every third day to make beds and change towels (This was not due to being short staffed, but rather their regular practice.)

The walls were dirty, the pool has been "under construction" for almost 2 years, the rooms smelled like mildew, and the bed felt like plywood. We didnt even sleep there because it was so bad. The

We were traveling with 2 small children and booked because of the pool. It was empty and had been for a long time. They advertised ammenities that were not available. Showers were not cleaned from previous guests. Breakfast was also a joke. Cerial or waffles. Fruitbowl with brown banannas.Also the room door lock on my daughter's room was broken, it needed a new battery and the front desk person was cranky and not helpful to get my daughter back into her room. We were late to my grandson's high school graduation because she would not listen enough to recharge the door lock. She kept re-setting the key. Dont waste your money or time.

The building was new, clean, quiet and spacious but was at the outer end of town.

Great hotel. Quiet, clean and plenty of parking.

This was a little out of the way but a very nice property

The facility is nice and kept up and the staff are very friendly. Check in was easy and the people were great! Our room was spacious and nicely designed. We had plenty of room! We found the beds incredibly hard and the pillows very soft (you sink right into the pillows). But we were so tired, it didn’t matter. My husband ended up moving to the chair to sleep though. The shower had plenty of hot water but don’t expect strong water pressure. More like a rain shower. I did like that they provided large containers of shampoo, conditioner and body wash. It wasn’t too over scented either. We had the hot breakfast in the morning. The woman running it was very friendly. Seemed nice. Definitely kept busy. The food was over seasoned - lots of pepper on everything. Even with ketchup, it was hard to eat. And the pancakes were hard as rocks. I wouldn’t recommend the breakfast - seemed like a miss. Or maybe just requiring more staff to keep up with the breakfast area cooking/cleaning.

very nice and quiet place. Clean and with ample parking.

The walls were dirty, the pool has been "under construction" for almost 2 years, the rooms smelled like mildew, and the bed felt like plywood. We didnt even sleep there because it was so bad. The

Love our stay! Room is clean, beds are comfy with Fridge & microwave! Very convenient! Definitely stay again next time we visit Williston ND.

The building was new, clean, quiet and spacious but was at the outer end of town.

Great hotel. Quiet, clean and plenty of parking.

Nice newer hotel…kind of out of town a bit, one restaurant right next door. 5 minute drive or so back to shopping, etc.

Nice rooms and newer

Good overall basic hotel close to airport in Williston.

We had an unauthorized charge to our credit card from the hotel. I have called multiple times and left messages with no response. I would never stay here again for this reason alone.

This hotel double charged me twice in the last 6 months I would never recommend them or stay with them again

Location was good, the staff was friendly and helpful, and the amenities were on point with my expectations. I could have used my room cleaned more regularly, but the weather was not in the staffs favor that week.

Friendly employees

Excellent counter receptionist and knowledgeable about the places to eat! Very warm welcome and we will be back again soon from Canada!

The facility is nice and kept up and the staff are very friendly. Check in was easy and the people were great! Our room was spacious and nicely designed. We had plenty of room! We found the beds incredibly hard and the pillows very soft (you sink right into the pillows). But we were so tired, it didn’t matter. My husband ended up moving to the chair to sleep though. The shower had plenty of hot water but don’t expect strong water pressure. More like a rain shower. I did like that they provided large containers of shampoo, conditioner and body wash. It wasn’t too over scented either. We had the hot breakfast in the morning. The woman running it was very friendly. Seemed nice. Definitely kept busy. The food was over seasoned - lots of pepper on everything. Even with ketchup, it was hard to eat. And the pancakes were hard as rocks. I wouldn’t recommend the breakfast - seemed like a miss. Or maybe just requiring more staff to keep up with the breakfast area cooking/cleaning.

. Room is clean. Staff is great.

Very friendly staff at the front counter!

Upon arriving at the hotel, we were given our room keys and discovered that one of the two rooms that was booked under our reservation was not clean from the previous guests. The main desk was able to give us two other rooms, but they were not beside each other as requested and we had to argue with the desk manager to put us on the same floor. The hotel was affected by the Microsoft cyber security breach, and were short staffed. Therefore it was the hotel manager who was cleaning rooms. She was visibly stressed, understandably, but took it out on the guests, displaying incredibly unprofessional behaviour. Upon discovering that 1 room had mould in the bathroom tub, we asked her to have the bathroom cleaned. She said she might be able to get to it. She informed us that if we were not happy with the rooms we were being given, that we could “try to book another hotel for all she cared,” that we wouldn’t find one because all the other hotels in the area would be booked, and then she slammed the door in our face. The rooms were not well cleaned, smell very strongly of perfumed Febreze, and the bathrooms needed a deep clean. One of the bathrooms had hair in the bathtub and visible dried pee around the toilets that had not been cleaned up from previous guests. One other thing to note is that this hotel only has cleaning staff coming into the hotel rooms every third day to make beds and change towels (This was not due to being short staffed, but rather their regular practice.)

We were traveling with 2 small children and booked because of the pool. It was empty and had been for a long time. They advertised ammenities that were not available. Showers were not cleaned from previous guests. Breakfast was also a joke. Cerial or waffles. Fruitbowl with brown banannas.Also the room door lock on my daughter's room was broken, it needed a new battery and the front desk person was cranky and not helpful to get my daughter back into her room. We were late to my grandson's high school graduation because she would not listen enough to recharge the door lock. She kept re-setting the key. Dont waste your money or time.

Closest to the airport.

This was a little out of the way but a very nice property

Nice property - close to the airport. Good value with restaurants close by that deliver.

Great spot.

The building was new, clean, quiet and spacious but was at the outer end of town.

The place was clean. The breakfast mediocre. The entrance is confusing to get to from the highway. The front desk sraff was friendly and efficient

Excellent location

Nice newer hotel…kind of out of town a bit, one restaurant right next door. 5 minute drive or so back to shopping, etc.

Easy to get to and exactly what we needed.

Good overall basic hotel close to airport in Williston.

The rooms were clean. The window screen was broken. The bar was closed because they lost their liquor license. The pool was closed as well for some unknown reason.

The staff was amazing. Towels, linens in short supply. No dining and no bar.

Nice property - close to the airport. Good value with restaurants close by that deliver.

Does not live up to the expectations of the Sheraton brand. Was dirty, staff unfriendly, amenities not maintained, breakfast was awful if not nonexistent.

The facility is nice and kept up and the staff are very friendly. Check in was easy and the people were great! Our room was spacious and nicely designed. We had plenty of room! We found the beds incredibly hard and the pillows very soft (you sink right into the pillows). But we were so tired, it didn’t matter. My husband ended up moving to the chair to sleep though. The shower had plenty of hot water but don’t expect strong water pressure. More like a rain shower. I did like that they provided large containers of shampoo, conditioner and body wash. It wasn’t too over scented either. We had the hot breakfast in the morning. The woman running it was very friendly. Seemed nice. Definitely kept busy. The food was over seasoned - lots of pepper on everything. Even with ketchup, it was hard to eat. And the pancakes were hard as rocks. I wouldn’t recommend the breakfast - seemed like a miss. Or maybe just requiring more staff to keep up with the breakfast area cooking/cleaning.

Staying at this hotel was not as good as other Four Points I have stayed in the past. The Internet was down for 2 of the 3 nights. No breakfast 1 morning.

Room service never cleaned my room in a 6 night stay after 2 days asked front desk for clean towels. They said they would have room cleaned but never happened. Did not have a continental breakfast. Will never stay at another four points again.

We were traveling with 2 small children and booked because of the pool. It was empty and had been for a long time. They advertised ammenities that were not available. Showers were not cleaned from previous guests. Breakfast was also a joke. Cerial or waffles. Fruitbowl with brown banannas.Also the room door lock on my daughter's room was broken, it needed a new battery and the front desk person was cranky and not helpful to get my daughter back into her room. We were late to my grandson's high school graduation because she would not listen enough to recharge the door lock. She kept re-setting the key. Dont waste your money or time.

Breakfast was very slim pickings and one of yhe reasons we stay

The place was clean. The breakfast mediocre. The entrance is confusing to get to from the highway. The front desk sraff was friendly and efficient