AYZ Juan de Mena - Auto check-in property
From
109 $US
/nuit
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From
109 $US
/nuit
À propos de cet établissement
Profitez du confort de la maison et bien plus pendant votre séjour : le Wi-Fi gratuit et la climatisation, mais également des serviettes et des draps sont à votre disposition. Parmi les autres équipements, vous trouverez un bureau, un servi...
Emplacement
Dans le quartier Jerónimos à Madrid, vous trouverez AYZ Juan de Mena - Auto check-in property près de l'aéroport, près d'une station de métro. Les célèbres Gran Via et Place Puerta del Sol figurent parmi les immanquables, tandis que l'emblématique Parc du Retiro vous invite à découvrir la beauté naturelle des lieux. Envie de vibrer devant une belle affiche ? Réservez vos places à l'illustre Stade Bernabéu.
Wi-fi gratuit
Chambres non-fumeurs
Réservé aux adultes
Options de chambre
4
Double Room with Shared Bathroom
Détails de la chambre
1 Lit Double Standard
Couchages 2
129 ft²
ChauffageSalle de bain commune
12
Superior Twin Room with Private Bathroom
Détails de la chambre
1 Lit Double Standard
Couchages 2
194 ft²
ClimatisationChauffageSalle de bain privée
10
Deluxe Quadruple Room with Private Bathroom
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
237 ft²
ClimatisationChauffageSalle de bain privée
Avis des voyageurs sur AYZ Juan de Mena - Auto check-in property
6.8
Agréable
Basé sur 705 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'établissement AYZ Juan de Mena - Auto check-in, de nombreux clients saluent l'emplacement central, à proximité du parc du Retiro, mais soulignent que l'enregistrement automatique sans personnel peut être déroutant ou peu fiable ; les chambres sont petites ou simples, parfois humides, bruyantes ou sombres.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'établissement AYZ Juan de Mena - Auto check-in, de nombreux clients saluent l'emplacement central, à proximité du parc du Retiro, mais soulignent que l'enregistrement automatique sans personnel peut être déroutant ou peu fiable ; les chambres sont petites ou simples, parfois humides, bruyantes ou sombres.
Plusieurs clients ont eu du mal à trouver l'établissement car l'entrée dans la rue est très petite et mal signalée. La propreté est variable : certaines chambres sont propres, mais des rapports récurrents font état d'humidité, d'odeurs de moisi ou d'égout, de cheveux laissés par les précédents occupants et d'une usure générale. Idéal pour les voyageurs à l'aise avec la gestion de tout en mode numérique et recherchant un hébergement simple.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Entièrement autonome avec accès à la porte via une application et aucun personnel sur place. Les équipements sont limités : pas de consigne à bagages, certaines chambres ont des salles de bains communes et plusieurs commentaires mentionnent l'absence de télévision ou de réfrigérateur.
Avis de voyageur à ce sujet
8
JEFFERSON
10 juil. 2024
·
A séjourné 2 nuits
O apartamento é limpo, mas não possui frigobar e nem televisão, além do banheiro ser compartilhado, itens que poderiam ser incorporados futuramente. Tem um ventilador que garante a circulação de ar.
O apartamento é limpo, mas não possui frigobar e nem televisão, além do banheiro ser compartilhado, itens que poderiam ser incorporados futuramente. Tem um ventilador que garante a circulação de ar.
6
Génesis
12 janv. 2023
·
A séjourné 3 nuits
Ela alojamiento es sencillo pero bien, un poco lejos del centro, mas cerca a Parque del Retiro. Pero el no tener nadie en una recepcion y solo usar el celular para poder entrar al edificio y habitacion es peligroso ya que tienes que estar seguro que tienen internet y carga al momento de llegar al hospedaje. Ademas uno de las noches los codigos no funcionaron y yo y otros 4 viajeros apartes tuvimos que esperar una hora para que alguien del hotel viniese a abrirnos. Sin contar que antes de eso fue un proceso lento de pedir ayuda por el correo. Ademas no tienen sala de estar por lo que si o si tienes que salir con tus valijas a las 12:00 hora de check out
Ela alojamiento es sencillo pero bien, un poco lejos del centro, mas cerca a Parque del Retiro. Pero el no tener nadie en una recepcion y solo usar el celular para poder entrar al edificio y habitacion es peligroso ya que tienes que estar seguro que tienen internet y carga al momento de llegar al hospedaje. Ademas uno de las noches los codigos no funcionaron y yo y otros 4 viajeros apartes tuvimos que esperar una hora para que alguien del hotel viniese a abrirnos. Sin contar que antes de eso fue un proceso lento de pedir ayuda por el correo. Ademas no tienen sala de estar por lo que si o si tienes que salir con tus valijas a las 12:00 hora de check out
8
Jose
6 oct. 2025
·
A séjourné 2 nuits
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
4
Alejandra
20 sept. 2023
·
A séjourné 1 nuit
No hay recepción en el hotel, por lo que no puedes dejar en consigna las maletas en caso de que llegues antes de la hora del check in, tuve que pagar 15 euros extra por concepto de “early check in” para acceder al cuarto y dejar las maletas. Las instalaciones están descuidadas, falta mantenimiento.
No hay recepción en el hotel, por lo que no puedes dejar en consigna las maletas en caso de que llegues antes de la hora del check in, tuve que pagar 15 euros extra por concepto de “early check in” para acceder al cuarto y dejar las maletas. Las instalaciones están descuidadas, falta mantenimiento.
8
Jairo
30 avr. 2025
·
A séjourné 2 nuits
Escogimos este hospedaje por la ubicación y el precio La ubicación es muy buena, justo a una cuadra del Parque del Retiro y a unos pasos del Museo del Prado A pesar de las instrucciones es un poco confuso dar con el lugar, es una puerta muy pequeña la cual abres a través de una ventana de internet, y ya dentro requieres otros dos accesos con este método No tienen lugar para resguardar las maletas, lo que lo hace muy poco práctico, el check in es muy tarde (3pm) Y el check out es a la 11am, si no lo haces así, te penalizan con un cobro extra
Escogimos este hospedaje por la ubicación y el precio La ubicación es muy buena, justo a una cuadra del Parque del Retiro y a unos pasos del Museo del Prado A pesar de las instrucciones es un poco confuso dar con el lugar, es una puerta muy pequeña la cual abres a través de una ventana de internet, y ya dentro requieres otros dos accesos con este método No tienen lugar para resguardar las maletas, lo que lo hace muy poco práctico, el check in es muy tarde (3pm) Y el check out es a la 11am, si no lo haces así, te penalizan con un cobro extra
6
Daniel
7 août 2025
·
A séjourné 3 nuits
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
6
Alessio
2 févr. 2025
·
A séjourné 3 nuits
Zona molto tranquilla c'è l’autobus dall'aeroporto al costo di 5 euro che ti lascia a un isolato dall'hotel, ha una stazione della metropolitana a pochi isolati ma relativamente puoi arrivare ovunque a piedi. camere pulite, un po’ umide una volta fatta la doccia, asciugamani contati ma nel complesso rapporto qualità prezzo eccellente. unico inconveniente se scarichi il telefono mentre sei in giro non puoi entrare nella tua stanza perché non c'è reception, si accede tramite telefono.
Zona molto tranquilla c'è l’autobus dall'aeroporto al costo di 5 euro che ti lascia a un isolato dall'hotel, ha una stazione della metropolitana a pochi isolati ma relativamente puoi arrivare ovunque a piedi. camere pulite, un po’ umide una volta fatta la doccia, asciugamani contati ma nel complesso rapporto qualità prezzo eccellente. unico inconveniente se scarichi il telefono mentre sei in giro non puoi entrare nella tua stanza perché non c'è reception, si accede tramite telefono.
6
John
16 juin 2025
·
A séjourné 1 nuit
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
10
Philip
23 mars 2025
·
A séjourné 1 nuit
Pequeño pero acogedor, la cama super comoda. Area muy tranquila y silenciosa. El auto check in muy sencillo y rapido, el metodo para abrir las puertas muy bueno sin necesidad de cargar con una llave o tarjeta.
Pequeño pero acogedor, la cama super comoda. Area muy tranquila y silenciosa. El auto check in muy sencillo y rapido, el metodo para abrir las puertas muy bueno sin necesidad de cargar con una llave o tarjeta.
10
Leonardo
19 mai 2025
·
A séjourné 2 nuits
La llegada fue muy bien, tienes que entrar al hotel a la hora del CheckIn si llegas antes de la hora no se te activa el botón de acceso y se te envía un mensaje que debes esperar hasta las 15:00. La habitación correcta por la relación precio valor, todo bien acomodado, las camas hechas, el baño limpio, la habitación le faltaba un poco mas de limpieza del suelo, pero nada que destacar negativo, solo es una sugerencia. Son muy estrictos con el CheckIn y el CheckOut, cuando te marches, lee muy bien el mail de salida y está seguro que has presionado el botón de salida antes de las 12:00 porque si no te enviarán un mail con un recargo de 15€, yo lo pude solventar ya que les escribí de inmediato por el chat y les dije que certificaran mi salida por las cámaras y no hubo problema, pero has de ser rápido. El Chatflow que es la única forma que funciona la atención es muy profesional, otro punto a tener en cuenta siempre ten tu móvil con batería y no borres el mail de indicaciones para que puedas acceder al hotel y a tu habitación. Es un buen hotel para estancias cortas, cumple con todo para mi forma de valorarlo.
La llegada fue muy bien, tienes que entrar al hotel a la hora del CheckIn si llegas antes de la hora no se te activa el botón de acceso y se te envía un mensaje que debes esperar hasta las 15:00. La habitación correcta por la relación precio valor, todo bien acomodado, las camas hechas, el baño limpio, la habitación le faltaba un poco mas de limpieza del suelo, pero nada que destacar negativo, solo es una sugerencia. Son muy estrictos con el CheckIn y el CheckOut, cuando te marches, lee muy bien el mail de salida y está seguro que has presionado el botón de salida antes de las 12:00 porque si no te enviarán un mail con un recargo de 15€, yo lo pude solventar ya que les escribí de inmediato por el chat y les dije que certificaran mi salida por las cámaras y no hubo problema, pero has de ser rápido. El Chatflow que es la única forma que funciona la atención es muy profesional, otro punto a tener en cuenta siempre ten tu móvil con batería y no borres el mail de indicaciones para que puedas acceder al hotel y a tu habitación. Es un buen hotel para estancias cortas, cumple con todo para mi forma de valorarlo.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La qualité varie d'une chambre à l'autre : beaucoup les ont trouvées propres, mais des rapports récurrents signalent de l'humidité, des odeurs de moisi ou d'égout, des cheveux dans les douches et un entretien négligé. Les normes semblent incohérentes.
Avis de voyageur à ce sujet
4
francisco
30 janv. 2024
·
A séjourné 1 nuit
This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
6
Cindy
22 juin 2023
·
A séjourné 3 nuits
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
2
Joan
24 mai 2024
·
A séjourné 1 nuit
Al ser una estadía en un bajos , hay mucha humedad , habían muchas arañas en la habitación , por más que hubiera calefacción no había una manta abrigada para cubrirse del frío , la alfombra que estaba en el suelo estaba bastante sucia con restos no se si eran de comida o mugre pero no n eso fallaron
Al ser una estadía en un bajos , hay mucha humedad , habían muchas arañas en la habitación , por más que hubiera calefacción no había una manta abrigada para cubrirse del frío , la alfombra que estaba en el suelo estaba bastante sucia con restos no se si eran de comida o mugre pero no n eso fallaron
6
mayra luz
2 oct. 2023
·
A séjourné 3 nuits
La ubicación es perfecta; sin embargo mi baño dentro de la habitación estaba muy sucio, incluso había bastante cabello del cliente anterior en la regadera, el baño necesita limpieza exhaustiva (énfasis la regadera) tiene mucho moho; además de necesitar almohadas en cama (solo hay cojines) y una frazada extra (solo tenia sabana). Sin embargo es seguro y está muy bien ubicado.
La ubicación es perfecta; sin embargo mi baño dentro de la habitación estaba muy sucio, incluso había bastante cabello del cliente anterior en la regadera, el baño necesita limpieza exhaustiva (énfasis la regadera) tiene mucho moho; además de necesitar almohadas en cama (solo hay cojines) y una frazada extra (solo tenia sabana). Sin embargo es seguro y está muy bien ubicado.
2
Alexander
23 août 2023
·
A séjourné 1 nuit
- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
8
Desmond
29 sept. 2024
·
A séjourné 3 nuits
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
8
David
22 nov. 2025
·
A séjourné 2 nuits
La habitación limpia,la cama cómoda,cogimos el baño incorporado, (un poco pequeño). Ruido exterior ya que nuestra habitación daba a la calle y al ser zona baja se escucha algo. La ubicación es perfecta,8 minutos del centro.
La habitación limpia,la cama cómoda,cogimos el baño incorporado, (un poco pequeño). Ruido exterior ya que nuestra habitación daba a la calle y al ser zona baja se escucha algo. La ubicación es perfecta,8 minutos del centro.
2
Rodrigo
17 mars 2025
·
A séjourné 2 nuits
No nos gustó nada, es muy frío y la calefacción no sirve, la cama estaba hundida. El baño sucio, es un espacio muy pequeño y repito muy frío. Te dan toallas pero no te alcanza y no se logran secar por qué la calefacción n o funciona. No me gustó nada y son muy exigentes como para el servicio que ofrecen
No nos gustó nada, es muy frío y la calefacción no sirve, la cama estaba hundida. El baño sucio, es un espacio muy pequeño y repito muy frío. Te dan toallas pero no te alcanza y no se logran secar por qué la calefacción n o funciona. No me gustó nada y son muy exigentes como para el servicio que ofrecen
6
John
16 juin 2025
·
A séjourné 1 nuit
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
10
Gabriela yunuem
15 févr. 2024
·
A séjourné 2 nuits
Todo increíble, todo súper limpio y bonito
Todo increíble, todo súper limpio y bonito
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont simples et souvent petites, avec des espaces situés en sous-sol ou sans fenêtres, et une isolation phonique faible vis-à-vis de la rue et des couloirs. Quelques chambres sont spacieuses, mais le confort du sommeil varie en raison de matelas affaissés et d'oreillers durs.
Avis de voyageur à ce sujet
6
Ingrid
19 nov. 2024
·
A séjourné 3 nuits
No geral boa, porém, o chuveiro é num buraco que você não sabe o que tem dentro. A janela da pra rua, simplesmente a rua, passam pessoas direto conversando alto e fumando. Não tem TV, mas já tinha visto no anúncio. É bem localizado! Estava tudo limpo e organizado.
No geral boa, porém, o chuveiro é num buraco que você não sabe o que tem dentro. A janela da pra rua, simplesmente a rua, passam pessoas direto conversando alto e fumando. Não tem TV, mas já tinha visto no anúncio. É bem localizado! Estava tudo limpo e organizado.
8
Paola
17 févr. 2024
·
A séjourné 2 nuits
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Nice location and comfortable room. The quadruple room is very spacious and convenient.
6
Francisco
26 févr. 2025
·
A séjourné 2 nuits
La cama un poco incómoda y las almohadas muy duras.. Pero bien situada y tranquila.
La cama un poco incómoda y las almohadas muy duras.. Pero bien situada y tranquila.
8
Leonardo
8 déc. 2022
·
A séjourné 3 nuits
O quarto era bem agradável. A estadia foi ok sem nenhum problema na acomodação que prejudicasse. Porém alguns pontos devem ser abordados: No primeiro dia vimos que a agua quente acabava quando o chuveiro ficava mais de 3 minutos ligados; Na chegada foi muito dificil saber que a entrada da acomodação era hma mini porta na lateral do prédio, apesar de ter coisas escritas na porta, não dava pra identificar pois a porta era cheia de grades, e parecia com as outras janelas, por isso foi confuso; A cama era boa, mas o meio do colchão fundo, deixava a coluna um pouco curvada, mais que 3 dias não ia conseguir mais dormir; E por fim o isolamento acústico não é bom, dava pra ouvir o chuveiro do outro quarto bem na cabeceira da minha cama, o que me fez acordar algumas vezes, a luz do corredor acende e vaza luz dentro do quarto, e da pra ouvir todas as pessoas andando e falando pelo corredor e quartos, ate o despertador ao lado eu ouvia.
O quarto era bem agradável. A estadia foi ok sem nenhum problema na acomodação que prejudicasse. Porém alguns pontos devem ser abordados: No primeiro dia vimos que a agua quente acabava quando o chuveiro ficava mais de 3 minutos ligados; Na chegada foi muito dificil saber que a entrada da acomodação era hma mini porta na lateral do prédio, apesar de ter coisas escritas na porta, não dava pra identificar pois a porta era cheia de grades, e parecia com as outras janelas, por isso foi confuso; A cama era boa, mas o meio do colchão fundo, deixava a coluna um pouco curvada, mais que 3 dias não ia conseguir mais dormir; E por fim o isolamento acústico não é bom, dava pra ouvir o chuveiro do outro quarto bem na cabeceira da minha cama, o que me fez acordar algumas vezes, a luz do corredor acende e vaza luz dentro do quarto, e da pra ouvir todas as pessoas andando e falando pelo corredor e quartos, ate o despertador ao lado eu ouvia.
6
Cindy
22 juin 2023
·
A séjourné 3 nuits
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
8
Jose
6 oct. 2025
·
A séjourné 2 nuits
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
6
PHYLLIS
30 sept. 2025
·
A séjourné 3 nuits
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
6
Felipe
24 sept. 2024
·
A séjourné 3 nuits
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
6
Daniel
7 août 2025
·
A séjourné 3 nuits
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
8
Desmond
29 sept. 2024
·
A séjourné 3 nuits
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
L'enregistrement automatique pose fréquemment problème aux clients, avec des instructions peu claires, des codes ou des liens manquants et une réactivité limitée ; en cas de panne ou de téléphone déchargé, vous risquez de vous retrouver bloqué à l'extérieur. Certains clients ont signalé un enregistrement facile après s'être préparés à l'avance ou avoir utilisé le chat.
Avis de voyageur à ce sujet
2
SUNG
9 nov. 2023
·
A séjourné 2 nuits
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
4
Zoe
25 janv. 2026
·
A séjourné 1 nuit
The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself. The room was clean and comfortable (smells of damp though, it needs a dehumidifier). For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself. The room was clean and comfortable (smells of damp though, it needs a dehumidifier). For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
8
MARCO AURELIO
2 août 2025
·
A séjourné 2 nuits
Ótima localização, check-in um pouco complicado, mas é importante as pessoas lembrarem de fazer contato com mais de 24h antes da hospedagem para se orientarem acerca do check-in e saberem que na porta você já consegue conexão com wi-fi para executá-lo. Atende muito bem, ótimo custo-benefício.
Ótima localização, check-in um pouco complicado, mas é importante as pessoas lembrarem de fazer contato com mais de 24h antes da hospedagem para se orientarem acerca do check-in e saberem que na porta você já consegue conexão com wi-fi para executá-lo. Atende muito bem, ótimo custo-benefício.
6
patrik
27 mai 2024
·
A séjourné 1 nuit
El proceso de ingreso fue complicado ya que no me enviaron un código de entrada. No contestan en la línea. Tardé varias horas en poder ingresar. De ahí en fuera la habitación estaba bastante bien cómoda y bien ubicada.
El proceso de ingreso fue complicado ya que no me enviaron un código de entrada. No contestan en la línea. Tardé varias horas en poder ingresar. De ahí en fuera la habitación estaba bastante bien cómoda y bien ubicada.
8
Jesús
17 mars 2024
·
A séjourné 1 nuit
Sinceramente no volvería a este alojamiento yo he tenido suerte y se me abierto la puerta de acceso pero si tienes un problema llamas al número que te dan te salta una locución que te dice que no hay agentes para atenderte y te quedas sin ayuda y en la calle din poder entrar a la habitación, por mucho que llames nadie te lo coge el teléfono, de hecho nos hemos encontrado con un japonés en la puerta que no podía entrar y se ha tenido que marchar sin poder alojarse, una vergüenza la verdad.
Sinceramente no volvería a este alojamiento yo he tenido suerte y se me abierto la puerta de acceso pero si tienes un problema llamas al número que te dan te salta una locución que te dice que no hay agentes para atenderte y te quedas sin ayuda y en la calle din poder entrar a la habitación, por mucho que llames nadie te lo coge el teléfono, de hecho nos hemos encontrado con un japonés en la puerta que no podía entrar y se ha tenido que marchar sin poder alojarse, una vergüenza la verdad.
8
Bethward
14 mai 2024
·
A séjourné 1 nuit
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
2
Dayra
29 avr. 2025
·
A séjourné 2 nuits
Fue la peor experiencia de hotel. Dado el apagón ( y no tener internet) no se podía abrir la puerta del cuarto, y nadie del hotel se apareció a apoyar a los huespedes o resolverles los problemas. Estuvimos afuera de la habitación 9 horas y nadie del hotel tuvo la molestia de presentarse en el lugar. Gracias a una chica de limpieza llamada shirley pudimos entrar al lobby más no al cuarto, pues ella estaba esperando dentro a alguien para poder limpiar unas habitaciones dado que tampoco podía enteae
Fue la peor experiencia de hotel. Dado el apagón ( y no tener internet) no se podía abrir la puerta del cuarto, y nadie del hotel se apareció a apoyar a los huespedes o resolverles los problemas. Estuvimos afuera de la habitación 9 horas y nadie del hotel tuvo la molestia de presentarse en el lugar. Gracias a una chica de limpieza llamada shirley pudimos entrar al lobby más no al cuarto, pues ella estaba esperando dentro a alguien para poder limpiar unas habitaciones dado que tampoco podía enteae
6
John
16 juin 2025
·
A séjourné 1 nuit
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
2
Elise
1 avr. 2023
·
A séjourné 1 nuit
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
10
Leonardo
19 mai 2025
·
A séjourné 2 nuits
La llegada fue muy bien, tienes que entrar al hotel a la hora del CheckIn si llegas antes de la hora no se te activa el botón de acceso y se te envía un mensaje que debes esperar hasta las 15:00. La habitación correcta por la relación precio valor, todo bien acomodado, las camas hechas, el baño limpio, la habitación le faltaba un poco mas de limpieza del suelo, pero nada que destacar negativo, solo es una sugerencia. Son muy estrictos con el CheckIn y el CheckOut, cuando te marches, lee muy bien el mail de salida y está seguro que has presionado el botón de salida antes de las 12:00 porque si no te enviarán un mail con un recargo de 15€, yo lo pude solventar ya que les escribí de inmediato por el chat y les dije que certificaran mi salida por las cámaras y no hubo problema, pero has de ser rápido. El Chatflow que es la única forma que funciona la atención es muy profesional, otro punto a tener en cuenta siempre ten tu móvil con batería y no borres el mail de indicaciones para que puedas acceder al hotel y a tu habitación. Es un buen hotel para estancias cortas, cumple con todo para mi forma de valorarlo.
La llegada fue muy bien, tienes que entrar al hotel a la hora del CheckIn si llegas antes de la hora no se te activa el botón de acceso y se te envía un mensaje que debes esperar hasta las 15:00. La habitación correcta por la relación precio valor, todo bien acomodado, las camas hechas, el baño limpio, la habitación le faltaba un poco mas de limpieza del suelo, pero nada que destacar negativo, solo es una sugerencia. Son muy estrictos con el CheckIn y el CheckOut, cuando te marches, lee muy bien el mail de salida y está seguro que has presionado el botón de salida antes de las 12:00 porque si no te enviarán un mail con un recargo de 15€, yo lo pude solventar ya que les escribí de inmediato por el chat y les dije que certificaran mi salida por las cámaras y no hubo problema, pero has de ser rápido. El Chatflow que es la única forma que funciona la atención es muy profesional, otro punto a tener en cuenta siempre ten tu móvil con batería y no borres el mail de indicaciones para que puedas acceder al hotel y a tu habitación. Es un buen hotel para estancias cortas, cumple con todo para mi forma de valorarlo.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Base excellente et piétonne, à proximité du parc du Retiro, du Prado et des transports en commun, dans un quartier généralement calme et sûr. L'entrée est une petite porte très difficile à repérer, ce qui rend la première arrivée délicate.
Avis de voyageur à ce sujet
8
Inés
24 juin 2023
·
A séjourné 1 nuit
Buena ubicacion
Buena ubicacion
10
Jose
17 sept. 2024
·
A séjourné 1 nuit
Zona muy tranquila y bonita, hay un camión desde el aeropuerto donde puedes poner tus maletas y por 5 Euros te dejan a una cuadra del hotel, tiene una estación de metro a unas cuadras pero relativamente puedes llegar a cualquier lado caminando, tienes una tienda alado y un restaurante igual, cuartos limpios y bonitos y muy moderno que sea inteligente, que no se te descargue el teléfono o no podrás entrar a tu cuarto ya que no hay recepción todo lo haces tú desde el teléfono.
Zona muy tranquila y bonita, hay un camión desde el aeropuerto donde puedes poner tus maletas y por 5 Euros te dejan a una cuadra del hotel, tiene una estación de metro a unas cuadras pero relativamente puedes llegar a cualquier lado caminando, tienes una tienda alado y un restaurante igual, cuartos limpios y bonitos y muy moderno que sea inteligente, que no se te descargue el teléfono o no podrás entrar a tu cuarto ya que no hay recepción todo lo haces tú desde el teléfono.
10
Karen
6 nov. 2024
·
A séjourné 3 nuits
Muy seguro! Excelente lugar con ubicación idónea para ir caminando a diferentes puntos.
Muy seguro! Excelente lugar con ubicación idónea para ir caminando a diferentes puntos.
8
Jose
6 oct. 2025
·
A séjourné 2 nuits
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
10
Luz
17 sept. 2024
·
A séjourné 1 nuit
Excelente ubicación a 5 min caminando del jardín del retiro, cerca de los principales puntos
Excelente ubicación a 5 min caminando del jardín del retiro, cerca de los principales puntos
8
Desmond
29 sept. 2024
·
A séjourné 3 nuits
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
8
David
22 nov. 2025
·
A séjourné 2 nuits
La habitación limpia,la cama cómoda,cogimos el baño incorporado, (un poco pequeño). Ruido exterior ya que nuestra habitación daba a la calle y al ser zona baja se escucha algo. La ubicación es perfecta,8 minutos del centro.
La habitación limpia,la cama cómoda,cogimos el baño incorporado, (un poco pequeño). Ruido exterior ya que nuestra habitación daba a la calle y al ser zona baja se escucha algo. La ubicación es perfecta,8 minutos del centro.
8
Bethward
14 mai 2024
·
A séjourné 1 nuit
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
10
Miriam
14 avr. 2025
·
A séjourné 1 nuit
Ubicación inmejorable
Ubicación inmejorable
10
jaime
2 nov. 2025
·
A séjourné 1 nuit
Céntrico para dormir sobra metro cercano al lado del Retiro
Céntrico para dormir sobra metro cercano al lado del Retiro
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pas assez d'informations dans les commentaires.
Avis de voyageur à ce sujet
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
2
Aurianne
il y a 4 semaines
·
A séjourné 2 nuits
La chambre n’était malheureusement pas propre. Je n’ai pas pu me servir des deux oreillers qui comportaient des cheveux… les taies n’avaient visiblement pas été changées, :( Une très forte odeur de moisie était sans cesse présente dans la chambre … mes vêtements se sont impreignés de l’odeur… c’était très désagréable. La chambre doonnaor coté rue, j’entendais les gens marcher et parler…
La chambre n’était malheureusement pas propre. Je n’ai pas pu me servir des deux oreillers qui comportaient des cheveux… les taies n’avaient visiblement pas été changées, :( Une très forte odeur de moisie était sans cesse présente dans la chambre … mes vêtements se sont impreignés de l’odeur… c’était très désagréable. La chambre doonnaor coté rue, j’entendais les gens marcher et parler…
8
Renata
il y a 5 jours
·
A séjourné 1 nuit
É simples, mas bem localizado, atende perfeitamente as pessoas que vao conhecer a cidade, e so precisam de um local para dormir.
É simples, mas bem localizado, atende perfeitamente as pessoas que vao conhecer a cidade, e so precisam de um local para dormir.
2
Bruno
il y a 2 semaines
·
A séjourné 5 nuits
Non tornerei
Non tornerei
2
Salvatore
31 août 2026
·
A séjourné 3 nuits
Esperienza pessima perché non hanno neanche avuto voglia di provare ad aiutarmi
Esperienza pessima perché non hanno neanche avuto voglia di provare ad aiutarmi
10
William
19 août 2026
·
A séjourné 1 nuit
Many of the low reviews reference the confusing and unusual automated check-in procedure. It is a bit fiddly, and some of the issues are probably due to the different email systems and various reservation numbers associated with AYZ's system and the third party booking systems, which have their own. I was able to find mine by requesting it, looking it up. There are a number of different emails, which can also be confusing. IMPORTANT: DO THE CHECK IN, INCLUDING A PHOTO OF IDENTIFICATION AND CONFIRMATION OF IDENTITY BEFORE YOU ARRIVE. Another tip: keep a copy of the important links with the door-unlocking system separate and convenient -- that is the way that you enter the building and the room. I was concerned that the room would not be air conditioned, as some reviews said -- however, the premier/ superior option was. The simple room had a fan, but the whole space was generally cool. The place is a semi-basement, so one room I had was very slightly musty. I'm quite sensitive, and it did not bother me, not moldy. When I had a question about joining two reservations so I wouldn't have to check out and check in again, the answer to cancel and rebook from their AI chatbot was incorrect, and would have cost me a full extra stay. I typed that I would like to talk to a human agent. The person came on immediately and quickly resolved the issue. Don't trust the first answer. Also, I left something in the room accidentally, and it was returned quickly and easily. Excellent for the $.
Many of the low reviews reference the confusing and unusual automated check-in procedure. It is a bit fiddly, and some of the issues are probably due to the different email systems and various reservation numbers associated with AYZ's system and the third party booking systems, which have their own. I was able to find mine by requesting it, looking it up. There are a number of different emails, which can also be confusing. IMPORTANT: DO THE CHECK IN, INCLUDING A PHOTO OF IDENTIFICATION AND CONFIRMATION OF IDENTITY BEFORE YOU ARRIVE. Another tip: keep a copy of the important links with the door-unlocking system separate and convenient -- that is the way that you enter the building and the room. I was concerned that the room would not be air conditioned, as some reviews said -- however, the premier/ superior option was. The simple room had a fan, but the whole space was generally cool. The place is a semi-basement, so one room I had was very slightly musty. I'm quite sensitive, and it did not bother me, not moldy. When I had a question about joining two reservations so I wouldn't have to check out and check in again, the answer to cancel and rebook from their AI chatbot was incorrect, and would have cost me a full extra stay. I typed that I would like to talk to a human agent. The person came on immediately and quickly resolved the issue. Don't trust the first answer. Also, I left something in the room accidentally, and it was returned quickly and easily. Excellent for the $.
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Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
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Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: NO DATA
- 2026-11-05: 91.81318197161865USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 65.15774701419068USD
- 2026-11-09: 71.08117700473022USD
- 2026-11-10: 81.94080150709533USD
- 2026-11-11: 81.94080150709533USD
- 2026-11-12: 80.95356602838135USD
- 2026-11-13: 270.5033599621582USD
- 2026-11-14: NO DATA
- 2026-11-15: 71.08117700473022USD
- 2026-11-16: 68.11946200946045USD
- 2026-11-17: 75.03012747871398USD
- 2026-11-18: 74.042892USD
- 2026-11-19: 88.85146697634887USD
- 2026-11-20: 115.50691049290465USD
- 2026-11-21: NO DATA
- 2026-11-22: 79.96632199053954USD
- 2026-11-23: 80.95356602838135USD
- 2026-11-24: 93.78766148817444USD
- 2026-11-25: 89.83871101419066USD
- 2026-11-26: 100.69833551655577USD
- 2026-11-27: 130.31549402838135USD
- 2026-11-28: 128.34101451182556USD
- 2026-11-29: 87.86423149763488USD
- 2026-11-30: 86.87699601892089USD
- 2026-12-01: 103.66005051182556USD
- 2026-12-02: 103.66005051182556USD
- 2026-12-03: 103.66005051182556USD
- 2026-12-04: 129.32824999053955USD
- 2026-12-05: 156.3394365361633USD
- 2026-12-06: 113.53243097634886USD
- 2026-12-07: 111.5579600189209USD
- 2026-12-08: 120.44310500473021USD
- 2026-12-09: 117.48139000946044USD
- 2026-12-10: 126.14974084703063USD
- 2026-12-11: 163.13209731033325USD
- 2026-12-12: 144.1368249668884USD
- 2026-12-13: NO DATA
- 2026-12-14: 110.41876578511047USD
- 2026-12-15: 116.49414597161865USD
- 2026-12-16: 116.49414597161865USD
- 2026-12-17: 116.49414597161865USD
- 2026-12-18: 149.0730280378418USD
- 2026-12-19: 141.17510997161864USD
- 2026-12-20: 108.59624502365112USD
- 2026-12-21: 107.60900098580932USD
- 2026-12-22: 129.32824999053955USD
- 2026-12-23: 128.34101451182556USD
- 2026-12-24: 142.3227863010864USD
- 2026-12-25: 169.8050330047302USD
- 2026-12-26: 168.81778896688843USD
- 2026-12-27: 128.55416247161864USD
- 2026-12-28: 115.36771339736937USD
- 2026-12-29: 130.31549402838135USD
- 2026-12-30: 130.31549402838135USD
- 2026-12-31: 146.6356109755554USD
- 2027-01-01: 183.13404291174314USD
- 2027-01-02: 164.86884705203246USD
- 2027-01-03: 123.99333706892394USD
- 2027-01-04: 121.36694302377319USD
L'heure d'arrivée commence à 15:00 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Restrictions d'enregistrement
Frais pour un enregistrement anticipé : 15 EUR (sous réserve de disponibilité) ; Frais pour un départ tardif : 15 EUR (sous réserve de disponibilité) ;
Exigences relatives à l'âge
L'âge minimum des clients est de 18 ans
Animaux de compagnie
Animaux non autorisés ;
Services de réception
L'enregistrement et le départ sans contact sont disponibles ; Il n'y a pas de réception dans cet établissement. Pour organiser votre enregistrement, veuillez contacter l'établissement au moins 72 heures avant votre arrivée en utilisant les informations figurant sur la confirmation de réservation. Avant votre arrivée, les clients doivent remplir l'enregistrement en ligne auprès de l'établissement via un lien sécurisé. Il sera demandé aux clients de fournir une copie de leur pièce d'identité avec photo délivrée par le gouvernement avant leur arrivée. Les clients recevront un e-mail dans les 24 heures précédant leur arrivée contenant les instructions d'enregistrement et les détails de la serrure intelligente. Les clients peuvent accéder à leur hébergement par une entrée privée. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit peuvent être requises lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais supplémentaires par personne peuvent s'appliquer et varier selon la politique de l'établissement ; Les enfants de 18 ans et moins ne sont pas admis dans cet établissement réservé aux adultes ; Aucun lit bébé disponible ; Aucun lit d'appoint ou lit pliant disponible
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants auprès de l'établissement. Les frais peuvent inclure les taxes applicables :
- Un dépôt de garantie pour dommages de 100 EUR sera collecté avant l'enregistrement.
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Général
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