Hotel Comtes De Challant

Excellent stay

We loved the old fashioned feel of the hotel and beautiful views of Fenis castle and the mountains. The hotel was tranquil. Easy parking outside. This is an "ethical" hotel. The ethos is great, it gives young people with special needs the opportunity to gain skills and confidence in a busy hospitality environment. The young staff we met were lovely, and they are really what make the hotel. Where it falls down a little is in the management. The website for the hotel shows a lovely menu. So we booked our evening meal there, confident we had made a good choice. Once we had sat down however, we were presented with a one sheet very sparse menu of 3 starters, 3 mains and 3 desserts. Tired after many hours driving, we chose from the limited menu. The mains were a salad, a vegetable tart, and turkey escalope.Our turkey escalope was the worst meal we have ever had anywhere. Terribly oversalted and resembling a British school dinner in taste & appearance. Quite like anything we have experienced not only in Italy but anywhere in Europe. With so many traditional northern Italian dishes to draw from, one wonders why turkey was chosen. My wife's vegetable tart consisted of two tiny tartlets which were tasteless. None of us enjoyed our meal, except for the pasta starters which were good. The waitress said she would give the chef our feedback, but there was no apology. The menu on the website is misleading, bearing no resemblance to what's actually on offer, and should be amended.

On my way from Switzerland to St.Vincent for family matters. Perfect for a one-night stay. Had a dog along, hotel well located for usual morning and evening strolls.Was there in winter, facility was almost empty, I imagine summer would be different. Altogether a nice hotel!!! :-)

La réception est ouverte jusqu’à 21h après il n’y a plus personne dans l’établissement. Il était noté sur le site hôtels.com qu’un petit déjeuner était possible moyennant un supplément 10€/adulte 8€/enfant, hors à notre arrivée nous avons demandé et il est impossible d’avoir une petit déjeuner, ils proposent éventuellement dans le bar d’à coté un café ou une brioche mais en aucun cas un petit déjeuner comme on l’entend. D’ailleurs ce matin il n’y avait personne au bar et il ne nous a pas été proposé un café. J’ai trouvé un pince-oreille dans la douche des toiles d’araignées au dessus de la fenêtre de la salle de bain, un gros insecte sur le rideau de la chambre, une Clim secondaire a été installée mais elle fait bcp de bruit, la porte de la chambre est une porte coupe-feu avec une serrure. Très déçus par cet hôtel.

ottimo