Palace Hotel & Spa Monte Rio

Very old and the spa is only a pool

The Hotel is clean but very outdated, the breakfast is excellent

This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that.

Excelente atendimento da recepção, os quartos são amplos e o café da manhã é bom. Fica próximo ao centro de São Pedro do Sul (Termas) e também perto do caminho do Rio Vouga, que é um trajeto curto, porém bem bonito. Ponto de melhoria: O isolamento acústico do quarto deixou a desejar. Escutei as conversas e até o ronco do hóspede do apartamento ao lado.

Ótimo!