Enotel Santo da Serra

What a lovely place ! Perfect location for all the hiking we wanted to do! Pool steam bath and sauna were great after 25000 steps! Thank you for the quiet sanctuary !

Strangest hotel I ever stayed in. Let be clear, the hotel looks great, the rooms are spacious and well maintained. General quiet; but here the positive stops. Many odd things such as: There is a kettle in the room, but no coffee or tea amenities. 2 story building, no elevator. Pillows we're to soft to our liking; there are no harder once. They have a great outdoors, balcony for the breakfast, and pattion for relaxing. But eating breakfast outside is not an option, and in the pattio there are just a few seats, and no bar service or anything. The Gym which they mention at checking holds 2 items and nothing else, one threadmill and a bench. The pool, sauna and turkish steam bath are great; but the whole ambiance feels something out of the cold war. The breakfast is basic with very limited options. Instant coffee and juices. Very large space with no ambiance. Breakfast starts at 07:30 with no options for any To-Go if your flight leaves early. So no reccomandation from us on this strange place.

Mooi hotel in een mooie groene omgeving. Wel jammer dat er geen lift is om de bagage naar boven te brengen.

Perfekte und sehr saubere Zimmer Sehr freundliches Personal Gutes Frühstücksbuffet viel Auswahl Abendessen Buffet leider ziemlich teuer im Vergleich mit den Restaurant Preisen in der Umgebung. viele Parkmöglichleiten vorhanden einige neben der Straße. Lage ist sehr ruhig, Straße dorthin ganz gut

While the hotel itself is generally nice, with welcoming staff who always greeted us with smiles, there were several downsides. Firstly, the hotel's location is both a blessing and a curse. Nestled on a mountain away from the lively atmosphere of Machico, it offers a peaceful retreat. There are no good restaurants or cafes nearby, which makes it difficult if you prefer dining out. The hotel's promotional images are somewhat misleading- depicting chaise lounges on a grassy lawn, suggesting ample outdoor space for relaxation. In reality, the only outdoor area is a covered terrace with a few rattan sofas and armchairs. During our stay, the terrace doors were only open for one morning. Breakfast was okay, but the variety was lacking. The breakfast room itself had a peculiar, quiet vibe with soft ambient music playing, which felt more awkward than relaxing. The gym facilities were quite disappointing. The space is size of a single bedroom, inadequately equipped-consists of a treadmill, a bench, a couple of 3-4kg dumbbells, and a single set of 12 kg weights. Sharing these limited resources with other guests was frustrating.The pool, sauna, and steam room were satisfactory. The daily cleaning process began around 10 am, precisely when many guestswould prefer to use these amenities. The noise from vacuums and cleaners disrupted what should have been a relaxing experience.For those seeking a more engaging and conveniently located accommodation, I recommend looking elsewhere

A comfortable, clean, modern hotel in a quiet village approx. 25 km from Funchal, ideal as a base to explore rural Madeira. The village is small with facilities such as restaurants and a shop, but you’ll need a car. The car park isn’t large enough for all guests, meaning street parking – plenty of marked spaces adjacent at no charge. The hotel and room were clean, tidy and modern, with amenities including indoor pool with spa and restaurant/bar. The hotel is committed to ecological practices – some restaurant food comes from its garden. Peacocks sit outside the restaurant at mealtimes. In the grounds we found João the cat’s house, rabbits, and an aviary. We opted for half board. Good range of buffet food, with dinner offering “show cooking” with a different dish daily. Dinner staff are lovely. However, food didn’t always feel worth the cost. Our first night’s underseasoned food made us question value; the second was delicious, suggesting significant variability. Breakfast is okay, good breads and warm food. We were disappointed by limited fruit and no bananas – we saw they had bananas in the kitchen, so assume this was to stop diners taking them away, which felt petty and leads to people taking from dinner instead. They don’t do to-go food for early flights, though they directed us to join the restaurant before opening whilst setting up. However, we didn’t feel welcomed; we ate in the dark and were directed to cold food. Having paid for breakfast, this wasn’t ideal.

The area was beautiful, clean and very safe. However, the hotel does not have elevator. I booked for myself and my daughter decided to join me and I was charged additional CAD$491. Other hotels that I booked only charged me very little for the additional person.

Wonderful hotel with great spa options. Buffet dinner was delicious and reasonably priced as was breakfast. Would definitely return.

Hôtel confortable avec pisine intérieure hammam et sauna inclus. Buffet copieux et de qualité. Hôtel agréable.

Sehr schönes und idyllisches Hotel! Besonders die Pfaue, die um das Hotel herumgelaufen sind, haben uns den Morgen beim Frühstück versüßt. Das Frühstücksbuffet war großzügig und sehr lecker, und auch die Servicekräfte waren stets freundlich und zuvorkommend. Nach einer langen Wanderung war der Wellnessbereich perfekt zum Entspannen und Ausklingen des Tages. Einziger kleiner Kritikpunkt: Wir konnten den Zimmernachbarn schnarchen hören, als würde er direkt neben uns liegen.

Excellent séjour dans cet hôtel, le personnel était très sympathique et les lieux étaient propres

Situé à 15 kms de l aéroport dans le petit village de Santo Antonio da sera , idéal pour visiter l’île en voiture . Retour au calme après de bonnes journées de visites et rando , très bel hôtel , détente avec piscine intérieur spa , tout est très propre et agencé avec goût. Le personnel est très sympathique et le buffet déjeuner au top pour bien démarrer les journées.

The hotel was super clean and nice. The breakfast was pretty okay - lots of fruit. Just be aware that the weather up there might be a lot colder than elsewhere.

Perfekte und sehr saubere Zimmer Sehr freundliches Personal Gutes Frühstücksbuffet viel Auswahl Abendessen Buffet leider ziemlich teuer im Vergleich mit den Restaurant Preisen in der Umgebung. viele Parkmöglichleiten vorhanden einige neben der Straße. Lage ist sehr ruhig, Straße dorthin ganz gut

Property was average, room didn’t feel super clean, there was a used pool towel tucked on a chair when I arrived in the room. Dining options in the area were limited and everything was a drive. Close to airport

Hotel sehr sauber.Personal freundlich.Sehr hellhörige Zimmer. Frühstück etwas eintönig und nicht mehr als als Standard. Lange Schlange vor dem einzigen Kaffeeautomat.

A comfortable, clean, modern hotel in a quiet village approx. 25 km from Funchal, ideal as a base to explore rural Madeira. The village is small with facilities such as restaurants and a shop, but you’ll need a car. The car park isn’t large enough for all guests, meaning street parking – plenty of marked spaces adjacent at no charge. The hotel and room were clean, tidy and modern, with amenities including indoor pool with spa and restaurant/bar. The hotel is committed to ecological practices – some restaurant food comes from its garden. Peacocks sit outside the restaurant at mealtimes. In the grounds we found João the cat’s house, rabbits, and an aviary. We opted for half board. Good range of buffet food, with dinner offering “show cooking” with a different dish daily. Dinner staff are lovely. However, food didn’t always feel worth the cost. Our first night’s underseasoned food made us question value; the second was delicious, suggesting significant variability. Breakfast is okay, good breads and warm food. We were disappointed by limited fruit and no bananas – we saw they had bananas in the kitchen, so assume this was to stop diners taking them away, which felt petty and leads to people taking from dinner instead. They don’t do to-go food for early flights, though they directed us to join the restaurant before opening whilst setting up. However, we didn’t feel welcomed; we ate in the dark and were directed to cold food. Having paid for breakfast, this wasn’t ideal.

We loved our stay. It was clean, quiet, healthy dinner options, amazing breakfast. I recommend!

Sauberes Zimmer, freundliches und hilfsbereites Personal

Amazing meal in the restaurant at the hotel, room was amazing, amazing view, comfortable bed staff were great

Bon séjours , équipes accueillante, juste manque d’isolation dans la chambre on entendais un bruit récurant et les oreillers je n’est pas aimer . Le coins spa est agréable et l’extérieur très joli

Strangest hotel I ever stayed in. Let be clear, the hotel looks great, the rooms are spacious and well maintained. General quiet; but here the positive stops. Many odd things such as: There is a kettle in the room, but no coffee or tea amenities. 2 story building, no elevator. Pillows we're to soft to our liking; there are no harder once. They have a great outdoors, balcony for the breakfast, and pattion for relaxing. But eating breakfast outside is not an option, and in the pattio there are just a few seats, and no bar service or anything. The Gym which they mention at checking holds 2 items and nothing else, one threadmill and a bench. The pool, sauna and turkish steam bath are great; but the whole ambiance feels something out of the cold war. The breakfast is basic with very limited options. Instant coffee and juices. Very large space with no ambiance. Breakfast starts at 07:30 with no options for any To-Go if your flight leaves early. So no reccomandation from us on this strange place.

The staff is really friendly, and the hotel has nice details throughout. The rooms are spacious. You know it is a nice hotel by the standard of the bathroom—it was a great bathroom. The pool is lovely and has a small sauna and Turkish bath section.

Hotel sehr sauber.Personal freundlich.Sehr hellhörige Zimmer. Frühstück etwas eintönig und nicht mehr als als Standard. Lange Schlange vor dem einzigen Kaffeeautomat.

A comfortable, clean, modern hotel in a quiet village approx. 25 km from Funchal, ideal as a base to explore rural Madeira. The village is small with facilities such as restaurants and a shop, but you’ll need a car. The car park isn’t large enough for all guests, meaning street parking – plenty of marked spaces adjacent at no charge. The hotel and room were clean, tidy and modern, with amenities including indoor pool with spa and restaurant/bar. The hotel is committed to ecological practices – some restaurant food comes from its garden. Peacocks sit outside the restaurant at mealtimes. In the grounds we found João the cat’s house, rabbits, and an aviary. We opted for half board. Good range of buffet food, with dinner offering “show cooking” with a different dish daily. Dinner staff are lovely. However, food didn’t always feel worth the cost. Our first night’s underseasoned food made us question value; the second was delicious, suggesting significant variability. Breakfast is okay, good breads and warm food. We were disappointed by limited fruit and no bananas – we saw they had bananas in the kitchen, so assume this was to stop diners taking them away, which felt petty and leads to people taking from dinner instead. They don’t do to-go food for early flights, though they directed us to join the restaurant before opening whilst setting up. However, we didn’t feel welcomed; we ate in the dark and were directed to cold food. Having paid for breakfast, this wasn’t ideal.

Only bad thing is the room is not very sound proof. But otherwise I can on recommend the place.

Nice destination, Nice facilities, unfortunate that the airconditioning didnt go below 24 degrees

Sehr schönes und idyllisches Hotel! Besonders die Pfaue, die um das Hotel herumgelaufen sind, haben uns den Morgen beim Frühstück versüßt. Das Frühstücksbuffet war großzügig und sehr lecker, und auch die Servicekräfte waren stets freundlich und zuvorkommend. Nach einer langen Wanderung war der Wellnessbereich perfekt zum Entspannen und Ausklingen des Tages. Einziger kleiner Kritikpunkt: Wir konnten den Zimmernachbarn schnarchen hören, als würde er direkt neben uns liegen.

L'hébergement est super, un beau jardin avec des belles fleurs et des paons en liberté. Il dispose d'une piscine, hammam et d'un sauna. Le petit-déjeuner en buffet est assez complet, avec du sucré, salé et des fruits. Le seul inconvénient est que les chambres sont assez que du coup les serviettes ont du mal a sécher.

Excellent séjour dans cet hôtel, le personnel était très sympathique et les lieux étaient propres

Very nice people working there, relaxing and calm vacation, withing reach from the whole island. Would recommend!

Thank you for going out of the way to get us firmer pillows, much appreciated. Staff always accommodating! Beautiful hotel.

I didn’t know how to classify my issue so I placed it under staffing. I never received a response to my complaint about second guest fees which were exorbitant — which I was able to verify through the direct booking application (20 euros per day cheaper than what I was charged). I am very disappointed and all I wanted was an equivalent secondary guest premium to what I was able to research on their direct booking application. I sent them screen shot examples of my research and no response as of yet. To be clear, I had no issues with the staff I personally interacted with, as they don’t control pricing practices and my stay was otherwise pleasant.

Le cadre est super avec de grands espaces extérieurs (jardin, potager, animaux divers, zones de détente aménagées) De très bons petits déjeuners avec beaucoup de choix et des produits de qualité. Les équipements de bien-être aquatique sont très bien, un jacuzzi serait un plus pour les amateurs d'eau chaude. Endroit à conseiller et à refaire, merci pour l'accueil.

Excellent facilities. Great food. Rude reception staff.

Good value hotel with a reliable bus service to Funchal only 5min walk away which I used on multiple occasions. It’s very good value compared to taxis. The staff were very helpful at all times of the day and the reception always had a friendly face there to help with many questions. I would stay here again.

Sehr schönes und idyllisches Hotel! Besonders die Pfaue, die um das Hotel herumgelaufen sind, haben uns den Morgen beim Frühstück versüßt. Das Frühstücksbuffet war großzügig und sehr lecker, und auch die Servicekräfte waren stets freundlich und zuvorkommend. Nach einer langen Wanderung war der Wellnessbereich perfekt zum Entspannen und Ausklingen des Tages. Einziger kleiner Kritikpunkt: Wir konnten den Zimmernachbarn schnarchen hören, als würde er direkt neben uns liegen.

Friendly, relaxing new hotel. excellent- buffet catering with wide choice of fresh options, grounds will be more impressive by end 2025 Recommend for a final location as well placed for mountain walking and the airport

Sauberes Zimmer, freundliches und hilfsbereites Personal

Really nice hotel, you definitely need a car as it’s very rural and not much around.

Very nice people working there, relaxing and calm vacation, withing reach from the whole island. Would recommend!

Situé à 15 kms de l aéroport dans le petit village de Santo Antonio da sera , idéal pour visiter l’île en voiture . Retour au calme après de bonnes journées de visites et rando , très bel hôtel , détente avec piscine intérieur spa , tout est très propre et agencé avec goût. Le personnel est très sympathique et le buffet déjeuner au top pour bien démarrer les journées.

The hotel was super clean and nice. The breakfast was pretty okay - lots of fruit. Just be aware that the weather up there might be a lot colder than elsewhere.

Excellent choice for those looking for beautiful walks, views and even animals. Good was great at the hotel, would reccomend the half board option as there isn’t many other options available around the hotel. Great getaway!!

Property was average, room didn’t feel super clean, there was a used pool towel tucked on a chair when I arrived in the room. Dining options in the area were limited and everything was a drive. Close to airport

A comfortable, clean, modern hotel in a quiet village approx. 25 km from Funchal, ideal as a base to explore rural Madeira. The village is small with facilities such as restaurants and a shop, but you’ll need a car. The car park isn’t large enough for all guests, meaning street parking – plenty of marked spaces adjacent at no charge. The hotel and room were clean, tidy and modern, with amenities including indoor pool with spa and restaurant/bar. The hotel is committed to ecological practices – some restaurant food comes from its garden. Peacocks sit outside the restaurant at mealtimes. In the grounds we found João the cat’s house, rabbits, and an aviary. We opted for half board. Good range of buffet food, with dinner offering “show cooking” with a different dish daily. Dinner staff are lovely. However, food didn’t always feel worth the cost. Our first night’s underseasoned food made us question value; the second was delicious, suggesting significant variability. Breakfast is okay, good breads and warm food. We were disappointed by limited fruit and no bananas – we saw they had bananas in the kitchen, so assume this was to stop diners taking them away, which felt petty and leads to people taking from dinner instead. They don’t do to-go food for early flights, though they directed us to join the restaurant before opening whilst setting up. However, we didn’t feel welcomed; we ate in the dark and were directed to cold food. Having paid for breakfast, this wasn’t ideal.

Das Hotel liegt in herrlicher Natur auf ca. 600 m Höhe, was im Winter und zeitigen Frühjahr zu recht frischen und im Sommer zu angenehm kühlen Temperaturen führt. Sonntags gibt's wenige Gehminuten entfernt einen riesigen Bauernmarkt mit allem was das Herz (und der Magen) begehrt. Leider waren beim Frühstück an den Kaffeeautomaten nur Instantkaffees zu bekommen (außer Espresso). Beim Frühstück sollte mehr auf regionale Produkte gesetzt werden.

Good value hotel with a reliable bus service to Funchal only 5min walk away which I used on multiple occasions. It’s very good value compared to taxis. The staff were very helpful at all times of the day and the reception always had a friendly face there to help with many questions. I would stay here again.

Friendly, relaxing new hotel. excellent- buffet catering with wide choice of fresh options, grounds will be more impressive by end 2025 Recommend for a final location as well placed for mountain walking and the airport

Amazing meal in the restaurant at the hotel, room was amazing, amazing view, comfortable bed staff were great

Strangest hotel I ever stayed in. Let be clear, the hotel looks great, the rooms are spacious and well maintained. General quiet; but here the positive stops. Many odd things such as: There is a kettle in the room, but no coffee or tea amenities. 2 story building, no elevator. Pillows we're to soft to our liking; there are no harder once. They have a great outdoors, balcony for the breakfast, and pattion for relaxing. But eating breakfast outside is not an option, and in the pattio there are just a few seats, and no bar service or anything. The Gym which they mention at checking holds 2 items and nothing else, one threadmill and a bench. The pool, sauna and turkish steam bath are great; but the whole ambiance feels something out of the cold war. The breakfast is basic with very limited options. Instant coffee and juices. Very large space with no ambiance. Breakfast starts at 07:30 with no options for any To-Go if your flight leaves early. So no reccomandation from us on this strange place.

Hervorragendes buffet morgens wie abends. Abwechslungsreich vieles aus dem eigenen Anbau. Liebevolle Zubereitung und Präsentation. Leider wird für das unglaubliche (kostenpflichtige) Abendbuffet nicht ausreichend geworben so kommen nicht alle Gäste.

Great breakfast and dinner. Relaxing hotel.

While the hotel itself is generally nice, with welcoming staff who always greeted us with smiles, there were several downsides. Firstly, the hotel's location is both a blessing and a curse. Nestled on a mountain away from the lively atmosphere of Machico, it offers a peaceful retreat. There are no good restaurants or cafes nearby, which makes it difficult if you prefer dining out. The hotel's promotional images are somewhat misleading- depicting chaise lounges on a grassy lawn, suggesting ample outdoor space for relaxation. In reality, the only outdoor area is a covered terrace with a few rattan sofas and armchairs. During our stay, the terrace doors were only open for one morning. Breakfast was okay, but the variety was lacking. The breakfast room itself had a peculiar, quiet vibe with soft ambient music playing, which felt more awkward than relaxing. The gym facilities were quite disappointing. The space is size of a single bedroom, inadequately equipped-consists of a treadmill, a bench, a couple of 3-4kg dumbbells, and a single set of 12 kg weights. Sharing these limited resources with other guests was frustrating.The pool, sauna, and steam room were satisfactory. The daily cleaning process began around 10 am, precisely when many guestswould prefer to use these amenities. The noise from vacuums and cleaners disrupted what should have been a relaxing experience.For those seeking a more engaging and conveniently located accommodation, I recommend looking elsewhere

A comfortable, clean, modern hotel in a quiet village approx. 25 km from Funchal, ideal as a base to explore rural Madeira. The village is small with facilities such as restaurants and a shop, but you’ll need a car. The car park isn’t large enough for all guests, meaning street parking – plenty of marked spaces adjacent at no charge. The hotel and room were clean, tidy and modern, with amenities including indoor pool with spa and restaurant/bar. The hotel is committed to ecological practices – some restaurant food comes from its garden. Peacocks sit outside the restaurant at mealtimes. In the grounds we found João the cat’s house, rabbits, and an aviary. We opted for half board. Good range of buffet food, with dinner offering “show cooking” with a different dish daily. Dinner staff are lovely. However, food didn’t always feel worth the cost. Our first night’s underseasoned food made us question value; the second was delicious, suggesting significant variability. Breakfast is okay, good breads and warm food. We were disappointed by limited fruit and no bananas – we saw they had bananas in the kitchen, so assume this was to stop diners taking them away, which felt petty and leads to people taking from dinner instead. They don’t do to-go food for early flights, though they directed us to join the restaurant before opening whilst setting up. However, we didn’t feel welcomed; we ate in the dark and were directed to cold food. Having paid for breakfast, this wasn’t ideal.

Wonderful hotel with great spa options. Buffet dinner was delicious and reasonably priced as was breakfast. Would definitely return.

We loved our stay. It was clean, quiet, healthy dinner options, amazing breakfast. I recommend!

Das Hotel liegt in herrlicher Natur auf ca. 600 m Höhe, was im Winter und zeitigen Frühjahr zu recht frischen und im Sommer zu angenehm kühlen Temperaturen führt. Sonntags gibt's wenige Gehminuten entfernt einen riesigen Bauernmarkt mit allem was das Herz (und der Magen) begehrt. Leider waren beim Frühstück an den Kaffeeautomaten nur Instantkaffees zu bekommen (außer Espresso). Beim Frühstück sollte mehr auf regionale Produkte gesetzt werden.

Hôtel confortable avec pisine intérieure hammam et sauna inclus. Buffet copieux et de qualité. Hôtel agréable.