Name: Princess Grand Jamaica Resort - All Inclusive
Address: Industry Cove, Green Island (Jamaïque), Paroisse de Hanover, JM
Price range: 360 $US–1 600 $US per night
Rating: 8.63

Ce qu'en disent des voyageurs

D’après les récents avis concernant le Princess Grand Jamaica Resort, les voyageurs ne cessent d’encenser le magnifique parc paysager moderne, les chambres spacieuses, les nombreuses activités proposées et le personnel accueillant, tout en soulignant une qualité de la nourriture inégale, une petite plage artificielle rocheuse et quelques lacunes occasionnelles au niveau du service ou du ménage.

Les familles apprécient particulièrement la salle de sport et le spa exceptionnels, le club pour enfants, la salle de réalité virtuelle/jeux vidéo et les sports nautiques, ainsi qu’un programme complet d’activités diurnes, bien que la grande taille du complexe implique pas mal de marche. Les principales sources de frustration sont les longues attentes dans les restaurants, l’accès limité à certains espaces réservés aux adultes pour les familles, ainsi que des réponses lentes ou irrégulières aux demandes de serviettes ou aux demandes concernant les chambres. L'établissement est situé dans un cadre sûr et pittoresque, mais se trouve à environ une heure ou plus de Montego Bay. Attendez-vous à un séjour magnifique et riche en activités, avec un service amical, mais avec une exécution parfois inégale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs piscines, un parc aquatique et un club pour enfants populaires, une salle de sport et un spa exceptionnels, une salle de réalité virtuelle/jeux vidéo et des sports nautiques non motorisés sont très appréciés. Les inconvénients incluent une petite plage artificielle, d’occasionnels problèmes d’entretien et des restrictions d’accès aux espaces réservés aux adultes pour les familles.

Avis de voyageur à ce sujet

10

Perry

2 sept. 2025

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A séjourné 3 nuits

Great resort and plenty of food options along with activites. The sports bar and VR game room is 1ofakind

10

Anthony

19 oct. 2025

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A séjourné 4 nuits

The swim up pool room was amazing for the kids, as well as the water park. Everyone was also super friendly!

10

Krystle

5 oct. 2025

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A séjourné 2 nuits

The facility is very nice and thoughtfully designed. The rooms are amazing and perfect for a family of 4. We got the room with the bunkbeds and it was great. The kids pool area and center was absolutely the best I’ve ever seen. The staff was friendly…big thanks to Caulette and Shakira from the spa they were excellent. The Spa is amazing and had everything you could ever want. The gym was beautiful and short of nothing. I got a great workout. The food was good (but I’ve had better) but my husband thought everything was excellent. The only thing I would give Princess a low grade for would be the beach. It’s not blue water and as a Jamaican I can tell what a quality beach is. But overall it’s now one of the best resort I’ve been to in Jamaica.

8

Maureen

28 août 2025

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A séjourné 5 nuits

We had a wonderful time at this resort. It is great for kids - they loved the water park and kids' club. The swim out suite was great - facilities were well maintained and food was good and entertainment was fun. Service was attentive (especially the butlers) but key bar areas were understaffed and resulted in considerable wait times for service. Easily corrected with a few more staff assigned -- and then, it would have been perfect. We will return.

10

Cherieann

15 juil. 2025

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A séjourné 4 nuits

AMAZING!! AMAZING !! AmAZING !! Place is modern and beautiful ! Rooms are spacious! Beds are comfortable . Pools, water park are wonderful ! Wide variety of food choices and restaurants!! The food truck was even better than the Jamrock restaurant! The gym and spa services with hydrotherapy were unparalleled!! Exceptional customer service . The only down side was the rocky beach but it’s fine if you have water shoes . I will return with family et al.

10

Krista

5 sept. 2025

·

A séjourné 13 nuits

The property was very clean and vibrant. Staff was so friendly and kind. We felt welcomed and safe from start to finish. There was a great variety of food to choose from, but during busy weekends make sure you go early or you risk not being able to be sat for dinner before closing. There are some free watersports that are included, which was nice. Plenty of pools to choose from and even though the place was sold out, it never felt overcrowded. Our only issue the entire time was always needing to ask for towels. Our room was cleaned daily but towels we always needed to call for. Often times we'd just bring back extra towels from the pool areas so we could shower as soon as we got back and not have to wait for towels. There are a lot of excursions to book through the property, but they are quite expensive. You are about 1 hour 15 minutes away from montego bay airport, 3 hours from Dunn's River falls and 30-40 minutes from negril. Overall my kids and I had a great experience and would love to return!

10

Sasho

20 juil. 2025

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A séjourné 7 nuits

Amazing staff and facilities. Greatest resort gym I’ve ever seen in my life. Great food, delicious coffee, great water park for the kids too!

10

Yan Qiong

18 oct. 2025

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A séjourné 1 nuit

Staff was very courteous and efficient. Room was clean and there were many pools to choose from. The gym is the best I've ever seen for a resort gym.

10

LaToya

17 sept. 2025

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A séjourné 3 nuits

Our stay at Princess Grand Jamaica was amazing! The resort is clean, modern, and beautifully designed with stunning décor, clean lines, stone finishes, and unique details that truly stood out. The views are breathtaking, the rooms are stylish and comfortable, and getting around the resort is easy and accessible. The staff was so friendly and welcoming, which made the experience even more enjoyable. We especially loved dining at Robert’s Flame—the lamb chops were absolutely delicious! The coffee house quickly became a favorite spot for us, and the spa’s hydrotherapy was a highlight—relaxing, quiet, and rejuvenating. Overall, the combination of warm hospitality, beautiful design, great food, and relaxing amenities made this a memorable and peaceful getaway. Highly recommend for anyone looking for a modern, serene, and beautiful resort experience in Jamaica.

10

Tyler

6 sept. 2025

·

A séjourné 7 nuits

Stayed with my wife and two children (7 and 10). Friendly staff, nice rooms, good dining options. The jerk chicken and patties at the poolside food truck was the best option on the resort. That and the oxtail, which they had at the lunch buffet and in the Jamrock restaurant. We didn’t realize until we arrived that over half of the hotel property is reserved for the Mangrove adults only resort, so there were fewer a la carts restaurants than we thought and the beach areas available to the family side are pretty small. Beaches were kept very clean and the water was amazing. A few rocks in the sand in some spots so be careful walking in. One of the best kids waterparks we’ve seen at a resort outside of the Atlantis Bahamas. The slides were big enough that even the parents could enjoy them, but not so huge or intimidating that a 7 year old couldn’t handle them. So I was going up and down with my kids every day. They loved it. Friendly staff, good activities, not pushy with trying to upsell you on things or book you for the spa services. Kids only tried the kids club once but they enjoyed it and got to be a part of the on stage show that night. My only complaint is that our room was close to the stage where the shows happened every night, and we put the kids to bed fairly early and the music from the night shows would shake our walls until 11pm. We paid more for a swim out junior suite and it was so worth it to have our own pool area to dip in any time that we wanted.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients trouvent l'établissement et les chambres très propres. Les problèmes récurrents comprennent un manque de ménage, des pénuries de serviettes, des odeurs d’égout occasionnelles, ainsi que des mouches ou des moucherons autour des buffets.

Avis de voyageur à ce sujet

8

Alen

11 juil. 2025

·

A séjourné 6 nuits

Overall, the resort was great. The first 1-3 days I would def give it a 10/10. However; towards day 4, house keeping completely missed cleaning our room and we didn’t have any towels for 1.5 days. This is all fine if they didn’t take the old ones but we were left with no towels and a small kid. The hallways were also really dirty and sand everywhere. Other than that, best beach, great room size, amazing beach & fun activities all around. The only downfall is that really the hallways to the rooms and windows are filthy. They need to really get more cleaning help and when you call for something you don’t really receive it…. So you have to go search for it yourself.

8

Ahmed

4 sept. 2025

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A séjourné 6 nuits

The rooms were spacious and comfortable, and the property itself was beautiful with well-kept grounds. There was some ongoing maintenance during our stay, but nothing disruptive. Cleanliness in the common areas could use improvement — we noticed excessive fingerprints on main entry glass doors (coffee shop) and tables were not always cleaned/cleared promptly after meals. Staff were friendly and helpful overall, though service was a bit slow at times (which we expected). Food was the main downside: while there are too many lunch options, it might be better to focus on just two or three venues to improve quality, as the buffet food was often cold. Despite these issues, we had an overall good trip.

10

LINDA

20 oct. 2025

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A séjourné 4 nuits

Rooms were spacious and clean. All the hotel was pristine. I loved the aesthetics of the hotel. Many pools to choose from with abundant seating options

2

Felecia

22 avr. 2025

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A séjourné 3 nuits

The Princess Grand Jamaica is undeniably a stunning resort, but unfortunately, my recent stay was marred by significant service shortcomings. While I understand that new establishments may face initial challenges, certain issues we encountered were beyond acceptable. During our stay, our building went four consecutive days without housekeeping services. Essential amenities such as body wash, shampoo, conditioner, and towels were not replenished daily, leading to considerable inconvenience. These lapses in basic services are concerning and detract from the overall guest experience. I hope the management addresses these issues promptly to enhance the quality of service and ensure future guests have a more pleasant stay.

10

Kimone

29 sept. 2025

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A séjourné 1 nuit

Rooms need to clean more detailed but overall a very good stay ,I’ll definitely be back.

10

Tricia-Kay

21 oct. 2025

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A séjourné 3 nuits

Had a wonderful stay, family really enjoyed! Most staff were helpful and very friendly, food was great with many options, facility was clean and well kept. The evening entertainment was good too

8

Carlene

8 août 2025

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A séjourné 3 nuits

The hotel needs a bit more finesse. The place is not being clean properly and the sewage scent is overwhelming. The flies in the eating area is such a big turn off. Beautiful hotel overall.

4

DEMETRIA

20 juil. 2025

·

A séjourné 5 nuits

I recently stayed at Princess Grand Jamaica. The rooms are modern and spacious — we loved our swim-out room with a perfect view. The pools and waterpark are great, especially for families. However, the resort needs more staffing. They struggled to keep up with refreshing rooms and towels, and while the smaller crowd was nice, they would likely struggle with larger groups. Food was inconsistent — buffet items were often cold, and cleanliness around the buffet was lacking with gnats and spills. Dinner at the a la carte restaurants was better but had long wait times. The Platinum Lounge offered a much better experience, with very accommodating staff. Bug issues, especially gnats in the rooms, were frustrating. Also, staff customer service needs improvement, as many seemed annoyed, particularly in restaurants. The beach was okay, with nice sand but some rocky areas and limited shade. Overall, the resort has potential but needs to address cleanliness, food quality, bugs, and service. I’d recommend it only if you go in with low expectations and flexibility.

8

Monisa

13 oct. 2025

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A séjourné 5 nuits

Overall, my family enjoyed the beach and the food options. Loved the jerk food trucks and the snack bar. We booked here because we enjoyed our stay the first time, so we came back inviting family, totaling 15 of us. The interior decor of the hotel is modern and beautiful and I enjoyed the breeze and views. We didn’t stay at the pool much, they are well kept and so many infinity pools. Kids love the water park and virtual arcade area and us the entertainment. The exterior of the resort facing the sea, I saw wear and mold on the exteriors. The beach has small rocks along the shoreline but once you get over that, smooth. A few family members had issues with sewage smell in their rooms that was reported to the front desk. My family loved the soccer/basketball field. They were out there almost every evening before dinner, playing ⚽️🥅along with the fitness staff. It was a memorable time and glad we came back. Hope the resort remediate their issues considering this resort is pretty new and rated as five stars.

10

Robert

19 oct. 2025

·

A séjourné 7 nuits

The room was very nice, the entire resort was clean and upscale and the staff were so kind and courteous

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et modernes, avec de nombreuses chambres avec accès direct à la piscine très prisées et des lits confortables. Certains soulignent des problèmes de confidentialité ou de ventilation dans les salles de bain, des nuisances sonores occasionnelles près de la scène et de légères lacunes en matière d’entretien.

Avis de voyageur à ce sujet

10

Sarah

20 sept. 2025

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A séjourné 6 nuits

This is a luxury property with a welcoming feel. Fantastic for families and kids of all ages. We stayed for 5 days with a groups of 7 adults 1 child. We wish we would have stayed longer. During our stay the hotel was not busy at all. We never waited in oune for food drinks or needed reservation for anything. We enjoyed the variety and quality of food and drinks. Our room was 6479 which is the top floor overlooking the beach facing the overwater bungalows. This is not an upgraded room but for a couple we had everything we needed. The room felt like we were the first to stay in it. Other people in pur groyp

10

Krystle

5 oct. 2025

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A séjourné 2 nuits

The facility is very nice and thoughtfully designed. The rooms are amazing and perfect for a family of 4. We got the room with the bunkbeds and it was great. The kids pool area and center was absolutely the best I’ve ever seen. The staff was friendly…big thanks to Caulette and Shakira from the spa they were excellent. The Spa is amazing and had everything you could ever want. The gym was beautiful and short of nothing. I got a great workout. The food was good (but I’ve had better) but my husband thought everything was excellent. The only thing I would give Princess a low grade for would be the beach. It’s not blue water and as a Jamaican I can tell what a quality beach is. But overall it’s now one of the best resort I’ve been to in Jamaica.

10

Jose

28 oct. 2025

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A séjourné 2 nuits

Everything was perfect, the room, the food, the ocean view. I had a great time and will be coming back soon.

10

Samonique

25 oct. 2025

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A séjourné 3 nuits

Love the swim-out pool, and the staff were great hosts.

10

LINDA

20 oct. 2025

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A séjourné 4 nuits

Rooms were spacious and clean. All the hotel was pristine. I loved the aesthetics of the hotel. Many pools to choose from with abundant seating options

10

Bojana

9 sept. 2025

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A séjourné 7 nuits

Stayed with family (kids in tow) Aug. 23-30 at the resort & had the best time! The property was clean, staff was friendly (everyone was kind, helpful & almost always smiled!), the pools were warm & clean & the ocean was warm too! The game room & kids club came in handy for sure when it rained a few days for a few hours! If you frequent the beach, I would definitely wear sandals or water shoes as there are rocks in the water & the sand is grainy. The food is alright, nothing too spectacular but I'm not a picky eater so there was more than enough for me to eat (as well as the kids). We stayed in room 7321 with the bunk beds & it was nice & spacious. The one sink tap was a little wobbly & the toilet paper holder was starting to come off the wall but that's it. I didn't overly love having the sinks & shower in one open area & then the toilet in a small room on it's own. The open area with the sink & shower is a bit tricky when it came to visitors (yes there is a curtain to separate it from the sleeping/lounging area but you had to walk by the open area with the shower to go past the curtain into the sleeping/lounging area). Tipping - the staff prefers to be tipped in US. We had Jamaican dollars & one staff member (he worked in the Cafe), voiced that 'they are used to that currency'. The resort wasn't busy (as it wasn't their high season) which was nice & we could get the chairs/loungers that we wanted. We also met a lot of locals! Would 10000% come back again! Yah mon!

8

Julie

13 août 2025

·

A séjourné 5 nuits

A few odd things with the resort, we were placed in an adjoining room and didn’t know the people on the other side, it was fine until they were super early risers and also woke us up. I did request a new room and the front staff were able to fulfill my request, I was grateful! I do feel that both rooms bathrooms weren’t cleaned well, you can see the area in front of the toilet was dirty (if you have a young son you know what I’m talking about), also didn’t like that there was no fan/ventilation in the toilet room. We had a great view in both rooms, I think the report was designed to have great views from every angle, which was so great! The market buffet was where we ate breakfast each day and it wasn’t that great however they did have a lot of options. Staff was friendly, they had great entertainment and the property was beautiful! Overall, it was a great stay and I’d definitely return again.

8

Alisha

3 août 2025

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A séjourné 3 nuits

Overall stay was great but do recommend having an area in the shower to hold soap and other items as I had to put them on the floor when not in use.

10

Tyler

6 sept. 2025

·

A séjourné 7 nuits

Stayed with my wife and two children (7 and 10). Friendly staff, nice rooms, good dining options. The jerk chicken and patties at the poolside food truck was the best option on the resort. That and the oxtail, which they had at the lunch buffet and in the Jamrock restaurant. We didn’t realize until we arrived that over half of the hotel property is reserved for the Mangrove adults only resort, so there were fewer a la carts restaurants than we thought and the beach areas available to the family side are pretty small. Beaches were kept very clean and the water was amazing. A few rocks in the sand in some spots so be careful walking in. One of the best kids waterparks we’ve seen at a resort outside of the Atlantis Bahamas. The slides were big enough that even the parents could enjoy them, but not so huge or intimidating that a 7 year old couldn’t handle them. So I was going up and down with my kids every day. They loved it. Friendly staff, good activities, not pushy with trying to upsell you on things or book you for the spa services. Kids only tried the kids club once but they enjoyed it and got to be a part of the on stage show that night. My only complaint is that our room was close to the stage where the shows happened every night, and we put the kids to bed fairly early and the music from the night shows would shake our walls until 11pm. We paid more for a swim out junior suite and it was so worth it to have our own pool area to dip in any time that we wanted.

10

Meleena

7 août 2025

·

A séjourné 4 nuits

It was very clean and food was great. Bed was comfortable and suite was spacious. The only issue is that after 6pm there is limited entertainment for 12 and under.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel et les majordomes sont largement décrits comme aimables et attentifs, avec de nombreuses mentions élogieuses. Cependant, l’enregistrement peut être lent, le service au restaurant et au MVP bar est parfois lent et les réponses aux demandes de serviettes ou aux problèmes de chambre peuvent être incohérentes.

Avis de voyageur à ce sujet

8

Antwionette

24 juin 2025

·

A séjourné 4 nuits

This resort was amazing. It was brand new. Our two Butler‘s Chris & Pierrre, were amazing. This added k so much to our experience so I will say if you do book here make sure you at least book a platinum experience. You have your own dining area. You have your own infinity pool you have your own area where you can relax, have a drink & eat. It was great. We went to the spa and that was fabulous. We did a couples massage and those women were amazing. My masseuse’s name was Carolyn (sorry can’t remember the other lady). We stayed on the family side because the adult side sold out of the platinum swim out. I enjoyed my room however, if you’re an adult, it was just me and my husband. If you are an adult, I would say stay on the adult side. There was a lot of noise in the hallway. Mostly you know there were children, screaming, and all that in the hallway & you expect that on the family side. so but one thing that we did not like to was someone ran the Jacuzzi all night. The walls appear to be very thin. Would definitely return

10

Jillian

26 sept. 2025

·

A séjourné 5 nuits

I found an amazing deal for Princess Grand and I’m so glad I booked. From the moment we arrived, the service was outstanding. The butlers, Chris and Pierre, were attentive and went above and beyond to make sure our visit was top-notch. For an all-inclusive, the food exceeded expectations. The wait staff in every restaurant were kind, attentive, and always made excellent recommendations on food selections, ensuring we truly enjoyed each meal. The only hiccups during my stay were at the MVP bar, where on two occasions out of several visits I didn’t receive service and ended up leaving, and the fact that the shower triggered the fire alarm, bringing security to my door. While minor, they were noticeable. Overall, these were small inconveniences compared to the fantastic experience I had. Princess Grand has definitely earned a spot on my list of places to return to—I look forward to coming back!

10

Sterling

14 nov. 2025

·

A séjourné 2 nuits

Property well maintained friendly staff

8

Amanda

15 août 2025

·

A séjourné 2 nuits

We had a wonderful time at the Princess Grand. The rooms were clean and we found the beds extremely comfortable. The food variety was good and we always found something that we liked. Overall, our experience was a good one and we would definitely return. Our only recommendation would be to improve on the check in process as it took almost an hour for us to get checked in.

4

Tania

28 sept. 2025

·

A séjourné 10 nuits

We stayed at the Grand Jamaica Princess for 10 nights. While the hotel is large and clean, it severely underdelivers for families and is clearly designed for adults, despite being marketed as family-friendly. The resort is split: the adults-only side has full access everywhere, while families are heavily restricted — especially when it comes to restaurants, bars, and entertainment. Although 14 restaurants are advertised, families only get access to 5. The rest require a $30 per person fee, which is outrageous for an “all-inclusive” resort. After 9 PM, there’s nothing for families to do. Children aren’t allowed in the family-side sports bar at night, even with parents. The games room is limited to ages 11–13, and younger kids are excluded — even if supervised. Not every parent wants to use the kids club, and there should be options to enjoy activities with your children. There are rules and restrictions everywhere, killing any sense of relaxation. Towels were inconsistent, bar service starts late (10 AM or later), reservations were a nightmare, and security presence made it feel more like a boot camp than a resort. For the high price tag, this resort oversells and underdelivers massively. It’s not family-friendly and certainly not worth the money. We won’t be returning — and if you’re a family looking for a relaxing holiday, you may want to look elsewhere.

6

Thandiwe

29 oct. 2025

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A séjourné 3 nuits

For the price paid i was hoping for better, literally felt like i was begging for everything.. To be served just a drink or water. Staff seemed always consumed in their own conversations. Poor customer service, requested for soap and shower cap in the room, the gentleman who brought it seemed very displeased..no hie or hello to top it off front desk person semi argued no its there in the room just look lol. Last night of my staff was not feeling called the front desk and front desk for 2 hours on/off no answer i was hoping to get my dinner in my room. Male staff also unprofessional and aggressive. If traveling solo be mindful. Lots of room for improvement required.

10

Monique

29 sept. 2025

·

A séjourné 2 nuits

Absolutely beautiful property and warm staff. There was one moment of miscommunication which was expeditiously resolved by the guest services team. Kudos to Georgiana & Ackelia. Tianna was also wonderful. I will definitely be going back to this hotel.

6

Leakpala

18 avr. 2025

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A séjourné 3 nuits

My stay at the Princess grand was mediocre at best. we had the platinum club swim up and compared to diamond and platinum at other resorts its was pretty basic. you did get a butler which the two we had did a good job. But if you usually pay extra for Club experience you know what I mean it should never be basic. The rest of the staff especially at the MVP restaurant cater more to caucasian travelers i’m assuming they thought they would get better tips. At times we would be sitting for 25 minutes before anyone comes up to to take your order. To be a new resort the cleaning staff did not do a a good job cleaning the rooms they ran out of basic washcloth and towels. The food at the Market buffet was better then the food at any of the multiple restaurants they have but at all the restaurants the food was luke warm. It just didn’t meet our expectations compare to other places at stayed at in JA.

10

Cagelia

18 nov. 2025

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A séjourné 1 nuit

The staff were awesome well trained and we saw why because the head ( hotel manager) and other managers were immaculate and made our stay superb during hurricane Melissa.

6

Enesha

31 juil. 2025

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A séjourné 5 nuits

Highlight Staff: -Sophia (Main Café): Exceptional! Remembered kids' names, hugged them, took pictures. Made our trip worthwhile. -Melonny (Italian): Brought birthday cake, sang with us. Get pesto with shrimp/chicken/alfredo! -Orlando & Entertainment: Fantastic foam party, Michael Jackson show. Guy with braces danced amazingly. -Marna (Security): Super helpful, always checked on us. -Dwayne (Gelato): Sweet to children. -Anthony (Moonlight Bar): Got passion fruit for drinks. -Felisha (Reef): Got rice when phone fell in pool. -Nathaniel: Addressed omelet staff attitude. -Shernett (Poolside): Always smiling, brought drinks. -Ricard (Manager): Got Sophia when off-duty. -Vanessa (Cafe), Ron (Kids Pool), Atikah(Food Truck) she needed assistance bad, it was just her: All great. Opportunity Staff: -Andre (Check-in): Long process, no welcome drinks -Akila/Anika (Concierge): Poor communication - Monique: (Operator) Wrong info about kids club, s - Omelet lady with braids: Rude attitude **Issues:** Cleanliness process problems, phone system broken, safety concerns (inflatable burst), understaffing, room cleaning glitches. Positives: Clean rooms, great entertainment, excellent Italian food, fun pool activities. Outstanding staff saved disappointing operational issues. *Detailed review from process improvement/project management professional.*

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Le cadre est pittoresque, sûr et autosuffisant, mais situé à environ une heure ou plus de Montego Bay et de certaines excursions. La grande taille de l'établissement implique également beaucoup de marche.

Avis de voyageur à ce sujet

10

Jimeshia

4 juin 2025

·

A séjourné 3 nuits

Loved the swim out suite near the pool and restaurant very convenient. The beach view was beautiful. Outdoor jerk truck was a good perk. All the restaurants were nice and food came out quick.

10

Krista

5 sept. 2025

·

A séjourné 13 nuits

The property was very clean and vibrant. Staff was so friendly and kind. We felt welcomed and safe from start to finish. There was a great variety of food to choose from, but during busy weekends make sure you go early or you risk not being able to be sat for dinner before closing. There are some free watersports that are included, which was nice. Plenty of pools to choose from and even though the place was sold out, it never felt overcrowded. Our only issue the entire time was always needing to ask for towels. Our room was cleaned daily but towels we always needed to call for. Often times we'd just bring back extra towels from the pool areas so we could shower as soon as we got back and not have to wait for towels. There are a lot of excursions to book through the property, but they are quite expensive. You are about 1 hour 15 minutes away from montego bay airport, 3 hours from Dunn's River falls and 30-40 minutes from negril. Overall my kids and I had a great experience and would love to return!

10

Jasmine

14 oct. 2025

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A séjourné 4 nuits

The staff was amazing! The resort was amazing! A little far from Montego Bay but definitely worth every penny!

10

Vanessa

2 juil. 2025

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A séjourné 4 nuits

Everything at the resort was great the staff were amazing, the place is kid friendly but it is literally a hr away from Montego Bay it’s close to Negril but besides that my family loved it.

8

Antonio Garza

3 août 2025

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A séjourné 5 nuits

Food options where limited, is far from town and transportation is limited as well.

10

Audrey

29 juin 2025

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A séjourné 2 nuits

Everyone here was amazing. Rooms and restaurants are fabulous. Only draw backs are how large the property is and how far you have to walk and that dinner ends at 9:30. MVP Bar was the only place where the service was subpar. Not enough bartenders and servers.

8

Musa

23 juil. 2025

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A séjourné 4 nuits

Alot of walking and the beach had only had 1 rinse off location. Everyone The Rooms were Freezing and very difficult to turn the temperature up or down and the bathroom by the door eliminated the privacy if someone opened your front door. Long wait at specialty Resturant if there is a convention group on site(they come 1st). Buffet Food variety was good. Loved the many fruits...even lechee and prunes. My Rating 3.9

10

Katherine

15 sept. 2025

·

A séjourné 4 nuits

Probably the best trip we've taken as a family, great hotel and food, pools, rooms, all of it. It wasnt too hot, even in July, great breeze and the beach and cove were inviting. not another resort in sight. We felt very safe.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la nourriture sont mitigés : beaucoup apprécient les restaurants, le café et les food trucks proposant du jerk, tandis que d’autres trouvent le buffet tiède ou fade avec de longues attentes. Les familles notent également des frais ou des restrictions pour certains restaurants réservés aux adultes.

Avis de voyageur à ce sujet

8

Nadina

26 oct. 2025

·

A séjourné 3 nuits

Everything about the resort was amazing—the staff, the service, the cleanliness, and the overall experience were all top-notch. The only downside was the food. It definitely wasn’t authentic, even at the specialty restaurants, which was disappointing considering how great everything else was.

10

HILDAH

20 oct. 2025

·

A séjourné 4 nuits

Overall, we had a great experience. The food was excellent, and the staff were kind, proactive, and responsive throughout our visit. We rented a cabana for the day, and while we enjoyed it, the service around it felt a bit uncoordinated. The staff began setting up while we were already there, which took away from the experience. Since this was an additional service, I was expecting a more polished presentation — ideally, everything would have been ready upon our arrival, with the cabana fully set up, champagne chilled, and flutes in place. A more seamless and elevated setup would have really created that “wow” moment.

8

Peter Paul Nkonge

13 août 2025

·

A séjourné 4 nuits

Loved the Jamrock dining and our hostess was great! Overall we had a great time but a lot of minor issues that prevented it from being an amazing experience; lack of communication between staff, fire alarm triggered by showers and slow service with restaurants

8

Jayson

13 juil. 2025

·

A séjourné 2 nuits

Modern property. I didnt like the fact that the check in process took much much longer than expected. There was always a line to enter Jamaica Market, which is their main dining area. Have to wait unusually long to be seated.

10

khadija

8 août 2025

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A séjourné 5 nuits

The hotel is exquisite and rooms very spacious and modern. There are several dinning options through out the resort and bars with great refreshments. Staff was very professional and courteous. The only two complaints I have, food at the buffet was cold and halal or kosher options.

10

Thomas J

7 nov. 2025

·

A séjourné 5 nuits

We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back.

8

Tiffani A.

25 juil. 2025

·

A séjourné 4 nuits

Really enjoyed our stay. The resort is absolutely beautiful. The beach and pool always had seats available. Amenities were plentiful. They have lots of food options but unfortunately the food was just okay besides the Jamaican dishes, fruit, and ice cream which were amazing. The temperature of the food was also just warm or cold. The Jamrock restaurant was the best and the buffet had good options. There’s always some type of entertainment going on which was good for the kids as well.

8

Charlene

16 août 2025

·

A séjourné 5 nuits

My stay was a pleasant one because of the staff, the ambiance and the hotel was vibrant. Most of the things people expect when visiting Jamaica. What surprised was that the food at the food market lacked flavor! Most of the food was not good at all. The flavors were bland. That is the missing piece to this hotel. The best food was from Jam Rock! I want to give this place another try with a large group but please FIX THE FOOD my friends.

4

DEMETRIA

20 juil. 2025

·

A séjourné 5 nuits

I recently stayed at Princess Grand Jamaica. The rooms are modern and spacious — we loved our swim-out room with a perfect view. The pools and waterpark are great, especially for families. However, the resort needs more staffing. They struggled to keep up with refreshing rooms and towels, and while the smaller crowd was nice, they would likely struggle with larger groups. Food was inconsistent — buffet items were often cold, and cleanliness around the buffet was lacking with gnats and spills. Dinner at the a la carte restaurants was better but had long wait times. The Platinum Lounge offered a much better experience, with very accommodating staff. Bug issues, especially gnats in the rooms, were frustrating. Also, staff customer service needs improvement, as many seemed annoyed, particularly in restaurants. The beach was okay, with nice sand but some rocky areas and limited shade. Overall, the resort has potential but needs to address cleanliness, food quality, bugs, and service. I’d recommend it only if you go in with low expectations and flexibility.

10

Jason

23 août 2025

·

A séjourné 7 nuits

Best resort we’ve ever been to. Food was amazing, the staff are SO nice and accommodating to every single need that you could imagine might even arise! Gia with guest services was so helpful, kind and sweet. She helped me coordinate a surprise bday decorations and cake for my son and even threw in a bottle of nonalcoholic champagne. Every single person there you could tell loved their job and if they didn’t you couldn’t tell! The cafe staff even remembered our coffee orders each day, so sweet! Morris from the aqua bar took excellent care of us each day making every single drink to perfection. Only thing I would review even remotely negatively was the buffet food was just ok. Go to the al a cart restaurants for dinner, the food trucks for lunch (AMAZING patties) and the cafe for breakfast items. Avoid the buffet - there are just too many items and many are not appetizing. (Like fish and goat for breakfast YUCK lol). Also, it did rain everyday we were there, sometimes for hours at a time so that sucked but at least it was predictable in the afternoon so we woke up early early and hit the beach. My son loved to snorkel and you can snorkel just steps into the water, kayak, wind sail, paddle boat. The scuba caribe staff who book excursions were amazing! Made a point to make personal connections with guests and we already miss our morning convos and laughs with DeNeesha. Every single person there treat you like family and we return if we can find booking! Peace love Jamaica!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	621 $US
février	590 $US
mars	516 $US
avril	530 $US
mai	473 $US
juin	472 $US
juillet	527 $US
août	568 $US
septembre	394 $US
octobre	428 $US
novembre	499 $US
décembre	528 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $1 042	17 $1 600
18 $424	19 $369	20 $391	21 $385	22 $387	23 $388	24 $366
25 $365	26 $366	27 $369	28 $367	29 $367	30 $366	31 $372

di	lu	ma	me	je	ve	sa
1 $360	2 $362	3 $360	4 $360	5 $1 319	6 $1 327	7 $1 319
8 $362	9 $365	10 $361	11 $362	12 $446	13 $497	14 $499
15 $365	16 $365	17 $365	18 $365	19 $365	20 $496	21 $495
22 $436	23 $436	24 $435	25 $436	26 $436	27 $496	28 $496
29 $365	30 $365

Princess Grand Jamaica Resort - All Inclusive

Prix pour Princess Grand Jamaica Resort - All Inclusive

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Swim Out Platinum Junior Suite

Princess Luxury Junior Suite with Hydromassage

Imperial 1 Bedroom Master Suite

Princess Junior Suite

Platinum Junior Suite

Swim Out Princess Junior Suite

Princess Family Junior Suite with Bunk Beds

Avis des voyageurs sur Princess Grand Jamaica Resort - All Inclusive

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