Grand Palladium Jamaica Resort & Spa All Inclusive
235 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
235 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Grand Palladium Jamaica Resort & Spa All Inclusive, les prix par nuit s'élèvent en moyenne à 235 $US pendant le mois le moins cher (septembre) et à 746 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 478 $US |
| février | 491 $US |
| mars | 732 $US |
| avril | 746 $US |
| mai | 408 $US |
| juin | 461 $US |
| juillet | 465 $US |
| août | 390 $US |
| septembre | 235 $US |
| octobre | 302 $US |
| novembre | 426 $US |
| décembre | 436 $US |
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sept. · 235 $US
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Le plus cher : avril (env. 746 $US)
Le moins cher : septembre (env. 235 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 5 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un service de garde d'enfants (en supplément) et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Lucea, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 349 mètres carrés et comprenant un espace de conférence et des salles de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par Mo Bay, l'un des 10 restaurants de ce complexe touristique ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Pour une petite pause rafraîchissante, arrêtez-vous dans un des 17 bars/lounges, 3 bars de plage et 3 bars en bord de piscine de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.
Chambres
Les 540 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire à jets et des articles de toilette gratuits est à votre disposition.
Emplacement
Lucea ne manque pas de choses à découvrir : Grand Palladium Jamaica Resort & Spa All Inclusive vous fait profiter d'un séjour près de l'océan et se trouve à seulement 8 min en voiture de Chukka Ocean Outpost at Sandy Bay. Ce complexe touristique tout inclus se trouve à 37,8 km de Seven Mile Beach et à 33,2 km de Plage de Doctor's Cave Beach.
À proximité
Chukka Ocean Outpost at Sandy Bay(5.4 miles)
Mayfield Falls & Mineral Springs - Original(13.5 miles)
Plage Half Moon(15.8 miles)
Parc national marin Samuel's Bay(16.7 miles)
Centre commercial Fairview Shopping Center(18.1 miles)
Rocklands Bird Sanctuary (réserve ornithologique)(18.2 miles)
Jamaica Giants Sculpture Park & Art Gallery(18.2 miles)
Centre commercial Westgate(18.6 miles)
Bellefield Great House and Gardens (maison historique)(18.8 miles)
Terminal de croisière de Montego Bay(19.4 miles)
Cornwall Regional Hospital(19.4 miles)
Widowmaker's Cave(19.4 miles)
Jarret Park(19.6 miles)
Marché d'artisanat de Harbour Street(19.6 miles)
Church Street(19.6 miles)
L'aéroport principal le plus proche est : Aéroport international Sir Donald Sangster (MBJ)(21.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
The Point, Lucea (Hanover), Lucea, Jamaïque
Chukka Ocean Outpost at Sandy Bay (5.4 miles)
Mayfield Falls & Mineral Springs - Original (13.5 miles)
Plage Half Moon (15.8 miles)
Parc national marin Samuel's Bay (16.7 miles)
Centre commercial Fairview Shopping Center (18.1 miles)
Rocklands Bird Sanctuary (réserve ornithologique) (18.2 miles)
Avis des voyageurs
7.8
Bien
Basé sur 1 587 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
45%
Familles
33%
Groupes
18%
Solo
0%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Grand Palladium Jamaica Resort & Spa All Inclusive, les clients apprécient les piscines immenses, le cadre pittoresque et le personnel accueillant, tout en notant un service inégal, une nourriture et des boissons aléatoires, des problèmes d'entretien, des escaliers sans ascenseur, et des navettes lentes sur le vaste domaine.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Grand Palladium Jamaica Resort & Spa All Inclusive, les clients apprécient les piscines immenses, le cadre pittoresque et le personnel accueillant, tout en notant un service inégal, une nourriture et des boissons aléatoires, des problèmes d'entretien, des escaliers sans ascenseur, et des navettes lentes sur le vaste domaine.
Les chambres sont généralement spacieuses avec balcon ou piscine privée, mais des problèmes récurrents sont signalés, notamment une climatisation faible, des réfrigérateurs ou des téléphones cassés, et un décor désuet. Les buffets offrent de la variété, mais peuvent être répétitifs ou fades, les restaurants à la carte nécessitent une réservation et peuvent entraîner une longue attente, et certains clients trouvent que les boissons sont diluées. Les animations sont mitigées et plusieurs installations ferment tôt, avec des signalerations répétées de pénuries de serviettes de piscine et des fermetures ou des travaux d'entretien occasionnels au parc aquatique pour enfants et dans les jacuzzis. Attendez-vous à un complexe animé et tentaculaire avec beaucoup d'activités, mais avec une exécution inégale.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De grandes piscines et un vaste complexe avec des navettes sur place, mais les clients signalent un transport lent ou peu fiable, des fermetures de piscine anticipées et des problèmes d'entretien récurrents (zones sales, jacuzzis cassés), ainsi que des fermetures occasionnelles du parc aquatique pour enfants et des pénuries de serviettes de piscine.
Avis de voyageur à ce sujet
8
Sabrina
13 oct. 2025
·
A séjourné 4 nuits
Overall it was great vaca, the only issue I had was that the pools closed at 6pm. Thought this was a bit early but as they say it’s a family resort.
Overall it was great vaca, the only issue I had was that the pools closed at 6pm. Thought this was a bit early but as they say it’s a family resort.
2
Margaret
25 juil. 2025
·
A séjourné 4 nuits
I expected so much more from this resort especially as a fellow Jamaican. The staff was extremely disrespectful and took a very long time to respond for amenities. It seems that the resort rooms are not maintained regularly due to the air conditioner not working and refrigerator breaking down as well. In addition, the pool was not maintained properly as we saw vomit in the pool for 2 days while there. For the amount of money that was spent, I truly expected better than what was received.
I expected so much more from this resort especially as a fellow Jamaican. The staff was extremely disrespectful and took a very long time to respond for amenities. It seems that the resort rooms are not maintained regularly due to the air conditioner not working and refrigerator breaking down as well. In addition, the pool was not maintained properly as we saw vomit in the pool for 2 days while there. For the amount of money that was spent, I truly expected better than what was received.
8
Sandra Elizabeth
25 juin 2025
·
A séjourné 4 nuits
The kids waterpark was out of order. That was the whole point of going with the kids.
The kids waterpark was out of order. That was the whole point of going with the kids.
2
Nataliya
3 nov. 2025
·
A séjourné 5 nuits
Staff is lazy , dirty pool , jacuzzi is not working, small variety of food . Poor entertainment, very disappointed
Staff is lazy , dirty pool , jacuzzi is not working, small variety of food . Poor entertainment, very disappointed
10
CLAUDIA
12 août 2025
·
A séjourné 7 nuits
Awesome pool! Loved the sport bar, shows,
Awesome pool! Loved the sport bar, shows,
6
Sabrina Cheri
23 oct. 2025
·
A séjourné 4 nuits
The pool was dirty on one side where the waterfall was . The women staff members were very unfriendly . The men were very helpful to me and my husband . The concierge did not help us at all once he couldn’t sell us anything we didn’t heard from him at all the entire trip . Food was great . Room was beautiful . Swim up bar was great . Jerk hut and coconut hut was great . The beach was not great at all .
The pool was dirty on one side where the waterfall was . The women staff members were very unfriendly . The men were very helpful to me and my husband . The concierge did not help us at all once he couldn’t sell us anything we didn’t heard from him at all the entire trip . Food was great . Room was beautiful . Swim up bar was great . Jerk hut and coconut hut was great . The beach was not great at all .
6
Sandra
27 juil. 2025
·
A séjourné 3 nuits
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
8
Ryan David
20 juin 2025
·
A séjourné 5 nuits
The people were amazing, very friendly. Our AC in our room didn't get very cold and all the pools close at 6 pm which is a shame since the main pool was beautiful.
The people were amazing, very friendly. Our AC in our room didn't get very cold and all the pools close at 6 pm which is a shame since the main pool was beautiful.
6
Lynne
31 mars 2025
·
A séjourné 4 nuits
Food was not good; Alcoholic beverages were lacking on alcohol; Ran out of pool towels, so we had to wait on them; Front desk phone was always busy when we called; No elevators, so had to go up and down with luggage Best dessert was ice cream in the sports bar; Bingo game lasted wayyyyyyy too long
Food was not good; Alcoholic beverages were lacking on alcohol; Ran out of pool towels, so we had to wait on them; Front desk phone was always busy when we called; No elevators, so had to go up and down with luggage Best dessert was ice cream in the sports bar; Bingo game lasted wayyyyyyy too long
10
Hector
23 août 2025
·
A séjourné 4 nuits
One of my favorite resorts I’ve ever been to! The pool is massive, very clean and beautiful! Staff was friendly and helpful, loved the Steakhouse and Mo’Bay buffet!
One of my favorite resorts I’ve ever been to! The pool is massive, very clean and beautiful! Staff was friendly and helpful, loved the Steakhouse and Mo’Bay buffet!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres et le domaine propres, mais les normes sont inégales : des signalements récurrents de salles de bains sales ou usées, d'odeurs de moisissure ou d'égouts, et de retards ou de pénuries de serviettes et de débarbouillettes ; la propreté de la piscine varie également.
Avis de voyageur à ce sujet
6
Alex
2 déc. 2024
·
A séjourné 3 nuits
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
4
Billie
1 nov. 2025
·
A séjourné 6 nuits
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
8
Lincoln
29 oct. 2025
·
A séjourné 3 nuits
Lack of towels and wash rags , it took multiple hours for them to provide them .
Lack of towels and wash rags , it took multiple hours for them to provide them .
8
Bobbette
8 janv. 2025
·
A séjourné 6 nuits
I hated the fact that the room 2233 had a leak over the sink, the sink was clogged most of the time. We had no towel for an entire day. I had to get towels from my sister that was staying in 2112. I had to be mopping up water from the bathroom floors. I asked about 3 different people for towels before having to go to the front desk to request towels then they finally brought the towels. The facility outside of the room was great. I enjoyed the entertainment, the swimming pool and the restaurants.
I hated the fact that the room 2233 had a leak over the sink, the sink was clogged most of the time. We had no towel for an entire day. I had to get towels from my sister that was staying in 2112. I had to be mopping up water from the bathroom floors. I asked about 3 different people for towels before having to go to the front desk to request towels then they finally brought the towels. The facility outside of the room was great. I enjoyed the entertainment, the swimming pool and the restaurants.
10
Shalamaar
17 mars 2025
·
A séjourné 6 nuits
All the staff was accommodating and friendly. Many food options and tasty. Room was clean and decent size.
All the staff was accommodating and friendly. Many food options and tasty. Room was clean and decent size.
10
Eva
28 nov. 2025
·
A séjourné 7 nuits
Clean room, great location, amazing staff.
Clean room, great location, amazing staff.
6
Terriann
27 oct. 2025
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A séjourné 5 nuits
Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty
Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty
6
Toinette
30 sept. 2025
·
A séjourné 2 nuits
clean
clean
10
Maria
21 oct. 2025
·
A séjourné 6 nuits
Clean room, friendly staff, delicious food
Clean room, friendly staff, delicious food
6
Toshia
24 avr. 2025
·
A séjourné 4 nuits
I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.
I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres spacieuses avec balcon ou piscine privée et certaines vues magnifiques, mais des problèmes récurrents incluent une climatisation faible ou cassée, des réfrigérateurs ou des téléphones hors service, des fuites, un décor désuet et une disposition des salles de bains ouverte qui réduit l'intimité ; l'absence d'ascenseur signifie que les escaliers sont inévitables.
Avis de voyageur à ce sujet
6
Chasity
5 sept. 2025
·
A séjourné 7 nuits
The only thing I have to say is our AC did not feel cold so for the whole seven nights we were a little miserable and we reported it four times and nothing got done about it.
The only thing I have to say is our AC did not feel cold so for the whole seven nights we were a little miserable and we reported it four times and nothing got done about it.
6
Mirlene
17 janv. 2025
·
A séjourné 2 nuits
I stayed at this resort in 2019 and loved it so much that I decided to return. However, a lot has changed since my last visit. The facilities were clean, but the bathrooms had several rusted areas. While there’s a wide variety of options for breakfast and dinner, the food wasn’t very flavorful. The drinks were watered down, but despite these issues, I still enjoyed my stay. That said, I wouldn’t return again.
I stayed at this resort in 2019 and loved it so much that I decided to return. However, a lot has changed since my last visit. The facilities were clean, but the bathrooms had several rusted areas. While there’s a wide variety of options for breakfast and dinner, the food wasn’t very flavorful. The drinks were watered down, but despite these issues, I still enjoyed my stay. That said, I wouldn’t return again.
10
Delores
17 oct. 2025
·
A séjourné 6 nuits
Our refrigerator wasn't working for the first night and the A/C as well . And the room had a little odor in it. And the small towels it took them about 3 day's to give us the small towels. So i don't know if i would stay at this resort again. Yes its nice . Just the experience we had
Our refrigerator wasn't working for the first night and the A/C as well . And the room had a little odor in it. And the small towels it took them about 3 day's to give us the small towels. So i don't know if i would stay at this resort again. Yes its nice . Just the experience we had
8
Susan Marie
11 oct. 2025
·
A séjourné 4 nuits
Liked our plunge pool suite
Liked our plunge pool suite
2
Jhon
9 févr. 2025
·
A séjourné 5 nuits
AC in the room was leaking water, slipped and fell and hotel didn’t change rooms
AC in the room was leaking water, slipped and fell and hotel didn’t change rooms
6
Shanette
26 oct. 2024
·
A séjourné 5 nuits
They gave us the wrong room the first day, tub didnt work, the lock on the door was broken they end up switching us to the right room 7pm the next day. They gave us this coupon book that you could barely use at the places they said, they be doing construction on the property, and the room which is noisy as hell. Staff was very friendly, service was good at the restaurants, entertainment was great each night .
They gave us the wrong room the first day, tub didnt work, the lock on the door was broken they end up switching us to the right room 7pm the next day. They gave us this coupon book that you could barely use at the places they said, they be doing construction on the property, and the room which is noisy as hell. Staff was very friendly, service was good at the restaurants, entertainment was great each night .
8
MISTY LINVILLE
10 juil. 2025
·
A séjourné 7 nuits
The resort is massive, luxurious and all-inclusive which is why we chose to stay there, but there are some things that need attention. When we first got into our room & started unpacking, we noticed water dripping down a wall & onto the marble floor. We called the front desk & made them aware of the situation & they said they would send someone from maintenance. After nobody came, we went to the front desk 2 times & were told that they were on their way.We were tired from traveling all day & just wanted to unpack/get comfortable & figured they would move us into another room. Finally we went back to the desk for the third time in 4 hrs & asked to be moved because the floor was flooded with water by that time. We assumed they would offer to upgrade our room but they would not. We constantly had to call to ask for wash cloths and towels because housekeeping would forget to leave them.The buffet had many choices of food but most of it was very bland. The restaurants have better quality foods but reservations were limited. If you want a chair by the pool, you need to go early and put your towel on it.They do not monitor the chairs and some sit empty all day with towels on them(which I do not think is acceptable).There were also days when they ran out of clean beach towels for hours (that should never happen). The entertainment could & should be better. The beach area could be better but the pool is amazing! We did enjoy our stay, but think there should be better management.
The resort is massive, luxurious and all-inclusive which is why we chose to stay there, but there are some things that need attention. When we first got into our room & started unpacking, we noticed water dripping down a wall & onto the marble floor. We called the front desk & made them aware of the situation & they said they would send someone from maintenance. After nobody came, we went to the front desk 2 times & were told that they were on their way.We were tired from traveling all day & just wanted to unpack/get comfortable & figured they would move us into another room. Finally we went back to the desk for the third time in 4 hrs & asked to be moved because the floor was flooded with water by that time. We assumed they would offer to upgrade our room but they would not. We constantly had to call to ask for wash cloths and towels because housekeeping would forget to leave them.The buffet had many choices of food but most of it was very bland. The restaurants have better quality foods but reservations were limited. If you want a chair by the pool, you need to go early and put your towel on it.They do not monitor the chairs and some sit empty all day with towels on them(which I do not think is acceptable).There were also days when they ran out of clean beach towels for hours (that should never happen). The entertainment could & should be better. The beach area could be better but the pool is amazing! We did enjoy our stay, but think there should be better management.
6
Abideen
13 oct. 2025
·
A séjourné 3 nuits
Room was clean but the outdoor furniture was moldy.
Room was clean but the outdoor furniture was moldy.
8
Chad Michael
28 mars 2025
·
A séjourné 6 nuits
The resort was great, and we had a good time. However, there were a few hiccups. There were 4 in our party (2 adults, 2 teens) and we paid for an ocean view room with two double beds. The first night, we were placed in a room with a single king bed and a pull out couch. The bathroom was open concept with no privacy between the bathroom and the bedroom area. I complained, and was promised a correct room the next day. They tried to tell us we had the pull out bed for the two teens, but that is NOT what we paid for. We did get our room, but we wasted almost half the second day packing and waiting for our room to be ready. Obviously not something you want to do when you pay to be on vacation. The resort itself is great. It IS too spread out and its a long way to walk anywhere. There are shuttles though, and the drivers were extremely polite. The food on the buffet is typical all-inclusive buffet food. It's not great, but it's not bad either. After being on 5 different all-inclusive resorts I believe this might be intentional to prevent customers from having issues as they travel. We ate at 4 of the ala-cart restaurants, and all four were excellent. The pool was decent. It's huge, and that's about it. Plenty of room for everyone even with kids playing and throwing balls and having a good time. The beaches on the north side of the property are so-so, two of them are very rocky but the other is ok. Sunset Cove is by far the best beach there.
The resort was great, and we had a good time. However, there were a few hiccups. There were 4 in our party (2 adults, 2 teens) and we paid for an ocean view room with two double beds. The first night, we were placed in a room with a single king bed and a pull out couch. The bathroom was open concept with no privacy between the bathroom and the bedroom area. I complained, and was promised a correct room the next day. They tried to tell us we had the pull out bed for the two teens, but that is NOT what we paid for. We did get our room, but we wasted almost half the second day packing and waiting for our room to be ready. Obviously not something you want to do when you pay to be on vacation. The resort itself is great. It IS too spread out and its a long way to walk anywhere. There are shuttles though, and the drivers were extremely polite. The food on the buffet is typical all-inclusive buffet food. It's not great, but it's not bad either. After being on 5 different all-inclusive resorts I believe this might be intentional to prevent customers from having issues as they travel. We ate at 4 of the ala-cart restaurants, and all four were excellent. The pool was decent. It's huge, and that's about it. Plenty of room for everyone even with kids playing and throwing balls and having a good time. The beaches on the north side of the property are so-so, two of them are very rocky but the other is ok. Sunset Cove is by far the best beach there.
10
Megan
20 oct. 2025
·
A séjourné 5 nuits
The rooms were very clean and spacious
The rooms were very clean and spacious
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Beaucoup soulignent un personnel chaleureux et serviable et des personnes exceptionnelles, mais le service peut être lent ou insensible, avec de longues files d'attente à l'enregistrement, des demandes ignorées, des lacunes dans les prises en charge des navettes et une pression constante pour assister à des présentations de vente de multipropriété ou de club de vacances.
Avis de voyageur à ce sujet
8
Roshanda
25 août 2025
·
A séjourné 3 nuits
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
8
Meseret
27 août 2025
·
A séjourné 5 nuits
Bad receptionist they don’t respond or fixed problems you call them don’t care
Bad receptionist they don’t respond or fixed problems you call them don’t care
8
Felicia
15 oct. 2025
·
A séjourné 5 nuits
The only issue was the shuttles. Never came on time and sometimes at all!
The only issue was the shuttles. Never came on time and sometimes at all!
6
Norah R
21 août 2025
·
A séjourné 4 nuits
First point of contact matters and unfortunately the staff member that I had upon checkin failed to provide a pleasant and welcoming tone. Lamar was very abrasive in her responses, the check in felt rushed. I had hoped to experience a different staff member during check out to see if I noticed a difference but unfortunately I checked out with the same front seat staff and her demeanor was exactly the same. I also had an issue with the app and was unable to log in and instead of assisting me, she directed me to guests services. The lady at guests services stated, I needed to give the app time. I have traveled to many places and have never heard of such a thing. Once I got to my room, I called guests services and was able to speak with Ashley who was extremely helpful and realized the error I was having during checking in on the app was the name they used vs my full last name. The resort was beautiful and the various restaurants offered was great to see. It would have been nice to maybe know the menu for the buffet in advance so we can decide which days we wanted to try a restaurant as the oxtail was amazing but we weren’t able to get it again. Overall, the stay was good but I think the customer service could have been better which is what I stated to Xavier while we waited for our transportation. There were two extremes, staff that were abrasive, unwelcoming and quite rude then those who were really nice, inviting and contributed to making the experience a good time.
First point of contact matters and unfortunately the staff member that I had upon checkin failed to provide a pleasant and welcoming tone. Lamar was very abrasive in her responses, the check in felt rushed. I had hoped to experience a different staff member during check out to see if I noticed a difference but unfortunately I checked out with the same front seat staff and her demeanor was exactly the same. I also had an issue with the app and was unable to log in and instead of assisting me, she directed me to guests services. The lady at guests services stated, I needed to give the app time. I have traveled to many places and have never heard of such a thing. Once I got to my room, I called guests services and was able to speak with Ashley who was extremely helpful and realized the error I was having during checking in on the app was the name they used vs my full last name. The resort was beautiful and the various restaurants offered was great to see. It would have been nice to maybe know the menu for the buffet in advance so we can decide which days we wanted to try a restaurant as the oxtail was amazing but we weren’t able to get it again. Overall, the stay was good but I think the customer service could have been better which is what I stated to Xavier while we waited for our transportation. There were two extremes, staff that were abrasive, unwelcoming and quite rude then those who were really nice, inviting and contributed to making the experience a good time.
2
SIMRANJIT
18 août 2025
·
A séjourné 4 nuits
Staff was very rude. They would not accomodate your genuine request. We made two trips and paid for it in advance.The expedia lady forces us to pay for the second trip which we were not sure about.We wanted to cancel it cus the kids in our group got sick. The lady didn’t want to refund the money. I missed my bus coming back to the airport and had to take another bus because the bellboy did not come to pickup the luggage. I had to wait an hour and 15 minutes for the bellboy to take my luggage.The Ac was not working properly and had to sleep without Ac the first night and then they switched our 3 rooms. I have seen other tourists yelling at the front desk. Worse experience. Would not recommend this place to anybody.
Staff was very rude. They would not accomodate your genuine request. We made two trips and paid for it in advance.The expedia lady forces us to pay for the second trip which we were not sure about.We wanted to cancel it cus the kids in our group got sick. The lady didn’t want to refund the money. I missed my bus coming back to the airport and had to take another bus because the bellboy did not come to pickup the luggage. I had to wait an hour and 15 minutes for the bellboy to take my luggage.The Ac was not working properly and had to sleep without Ac the first night and then they switched our 3 rooms. I have seen other tourists yelling at the front desk. Worse experience. Would not recommend this place to anybody.
10
Tamar
22 nov. 2025
·
A séjourné 3 nuits
Staff was very welcoming and professional. I felt at home From my welcome drink to check in. Reception Supervisor Melicia was courteous and accommodating throughout ? All the support staff and guest relations explained what restaurants were o]en and where to dine. The staff provided cart transport to amd from the room which was very convenient. Make one call and they're there to get you. The Bartenders at all the bars made great drinks and were friendly.
Staff was very welcoming and professional. I felt at home From my welcome drink to check in. Reception Supervisor Melicia was courteous and accommodating throughout ? All the support staff and guest relations explained what restaurants were o]en and where to dine. The staff provided cart transport to amd from the room which was very convenient. Make one call and they're there to get you. The Bartenders at all the bars made great drinks and were friendly.
6
Verna
3 sept. 2025
·
A séjourné 5 nuits
This was my third visit with my family. The convenience from the airport to the hotel is great especially having 2 toddlers. However, unlike my last 2 visits the service at the hotel declined tremendously. We had no wash cloths, iron or remote for the television. The phone in the room did not work. The food at the restaurant especially the Jamaican and seafood was horrible. We waited for over 45 minutes at the seafood restaurant before being served. I ordered the birthday celebration package and cabana for my son’s birthday and was told everything would be set up and ready by 10am. I got there at almost 1030 to surprise my son and nothing was done. The representative did not have a record of my reservation. The package included; cake, wine, balloons and chocolate covered fruits. Thankfully I brought my own balloons and decorations as none was provided. We also did not get chocolate covered fruits, but had to pay full price for the package at checkout. I am having a difficult time deciding if I should ever return to the hotel. The shows were good as well as the spa, but my other experiences were horrible and has left me feeling very disappointed.
This was my third visit with my family. The convenience from the airport to the hotel is great especially having 2 toddlers. However, unlike my last 2 visits the service at the hotel declined tremendously. We had no wash cloths, iron or remote for the television. The phone in the room did not work. The food at the restaurant especially the Jamaican and seafood was horrible. We waited for over 45 minutes at the seafood restaurant before being served. I ordered the birthday celebration package and cabana for my son’s birthday and was told everything would be set up and ready by 10am. I got there at almost 1030 to surprise my son and nothing was done. The representative did not have a record of my reservation. The package included; cake, wine, balloons and chocolate covered fruits. Thankfully I brought my own balloons and decorations as none was provided. We also did not get chocolate covered fruits, but had to pay full price for the package at checkout. I am having a difficult time deciding if I should ever return to the hotel. The shows were good as well as the spa, but my other experiences were horrible and has left me feeling very disappointed.
6
Sandra
27 juil. 2025
·
A séjourné 3 nuits
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
10
Yvonne
9 févr. 2026
·
A séjourné 4 nuits
Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed.
Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed.
8
Lina
2 mai 2025
·
A séjourné 5 nuits
We had a wonderful time! The hotel was lovely, with great dinner options. The staff were incredibly friendly and always willing to help. I’ll definitely be returning. A couple of tips to share: Bring plenty of small bills ($1 and $5). Tipping is expected almost everywhere, and trust me—everyone anticipates a tip. Whatever change you bring will go quickly. By the end of our trip, I had to start using $10s and $20s, which can add up fast. Be cautious with the “free gift” for VIP membership. Accepting it means committing to a 4-hour presentation where an agent will try to sell you a vacation discount subscription. It’s a significant chunk of your vacation time, so weigh the value of the gift carefully.
We had a wonderful time! The hotel was lovely, with great dinner options. The staff were incredibly friendly and always willing to help. I’ll definitely be returning. A couple of tips to share: Bring plenty of small bills ($1 and $5). Tipping is expected almost everywhere, and trust me—everyone anticipates a tip. Whatever change you bring will go quickly. By the end of our trip, I had to start using $10s and $20s, which can add up fast. Be cautious with the “free gift” for VIP membership. Accepting it means committing to a 4-hour presentation where an agent will try to sell you a vacation discount subscription. It’s a significant chunk of your vacation time, so weigh the value of the gift carefully.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre côtier pittoresque sur une propriété très vaste et autonome, mais il est isolé et ne permet pas de se rendre à pied aux attractions extérieures ; de nombreux endroits impliquent des escaliers et un accès limité aux ascenseurs.
Avis de voyageur à ce sujet
6
Brionna
10 mai 2025
·
A séjourné 3 nuits
The app says it’s close to the airport it’s 30 min away
The app says it’s close to the airport it’s 30 min away
8
Roshanda
25 août 2025
·
A séjourné 3 nuits
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
8
Chad
28 mai 2025
·
A séjourné 3 nuits
The location of the property is beautiful, and it is well outside of the cities. The property was beauti
The location of the property is beautiful, and it is well outside of the cities. The property was beauti
10
Whitney
26 août 2025
·
A séjourné 3 nuits
This property exceeded my expectations! Yes it was a little drive from the airport but that wasn’t an issue, the property was BEAUTIFUL! My room was huge! It was nice and cool, everything was clean, omg the bed! I need to know what kind of mattress that was because it was pure heaven. You need to make reservations for the restaurants so I only visited the buffet but that wasn’t a big deal, they had water activities at the beach at the resort, Lord I can go on and on. This is not a paid review, I paid for this trip but it was worth every penny
This property exceeded my expectations! Yes it was a little drive from the airport but that wasn’t an issue, the property was BEAUTIFUL! My room was huge! It was nice and cool, everything was clean, omg the bed! I need to know what kind of mattress that was because it was pure heaven. You need to make reservations for the restaurants so I only visited the buffet but that wasn’t a big deal, they had water activities at the beach at the resort, Lord I can go on and on. This is not a paid review, I paid for this trip but it was worth every penny
10
Kim
30 août 2025
·
A séjourné 3 nuits
I enjoyed the convenience of the shuttle. ( the walk to the shuttle was short .However, guest would find wheelchair accessibility a plus.
I enjoyed the convenience of the shuttle. ( the walk to the shuttle was short .However, guest would find wheelchair accessibility a plus.
8
Anne-Michelle de
19 juin 2025
·
A séjourné 4 nuits
Beautiful property - pools were spectacular. My two year old son had a great time in the splash pad and myself and husband enjoyed the poolside bars. Friendly staff. Overall clean and well maintained resort. Only downside for us - plenty of stairs to get to the main lobby, pool, and room. One elevator access in the main lobby. Not stroller or wheelchair friendly. Otherwise, would still highly recommend.
Beautiful property - pools were spectacular. My two year old son had a great time in the splash pad and myself and husband enjoyed the poolside bars. Friendly staff. Overall clean and well maintained resort. Only downside for us - plenty of stairs to get to the main lobby, pool, and room. One elevator access in the main lobby. Not stroller or wheelchair friendly. Otherwise, would still highly recommend.
8
Patricia
3 févr. 2025
·
A séjourné 2 nuits
The hotel is beautiful. Great customer service. However the property is old and needs to be upgraded. The sewage system and pipes may need cleaning. The top management would need training in sales skills when dealing with guests on vacation. All in all it is a beautiful place to vacation.
The hotel is beautiful. Great customer service. However the property is old and needs to be upgraded. The sewage system and pipes may need cleaning. The top management would need training in sales skills when dealing with guests on vacation. All in all it is a beautiful place to vacation.
8
Saga
16 avr. 2025
·
A séjourné 7 nuits
I thought this property was a nice stay, but it is far away from other attractions
I thought this property was a nice stay, but it is far away from other attractions
6
Rita
8 nov. 2024
·
A séjourné 7 nuits
The restaurants made you wait at least 2 hours for your food. The beach area was not good to swim at, Small beach area
The restaurants made you wait at least 2 hours for your food. The beach area was not good to swim at, Small beach area
8
Nicolas
26 mars 2025
·
A séjourné 5 nuits
Nice property. But nothing is near by, like if you wanted to walk outside the property. Seemed to lack on entertainment. The pool is amazing. All the staff were friendly and motivated to help us have a good time.
Nice property. But nothing is near by, like if you wanted to walk outside the property. Seemed to lack on entertainment. The pool is amazing. All the staff were friendly and motivated to help us have a good time.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets ont de la variété, mais sont souvent répétitifs ou fades ; certains restaurants à la carte sont meilleurs que d'autres et nécessitent une réservation avec une longue attente potentielle, et de nombreuses critiques affirment que les boissons ont un goût dilué ou que les établissements manquent d'articles ou ferment tôt.
Avis de voyageur à ce sujet
4
Billie
1 nov. 2025
·
A séjourné 6 nuits
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
8
Yolanda Gail
24 juin 2025
·
A séjourné 6 nuits
Beautiful resort, the buffet could have been better. they should serve more of the local fruits like mangos. The staff was very tentative, they tried to accommodate your every need. The activities and entertainment was great and they also entertain the kids with a kids club. Very family friendly.
Beautiful resort, the buffet could have been better. they should serve more of the local fruits like mangos. The staff was very tentative, they tried to accommodate your every need. The activities and entertainment was great and they also entertain the kids with a kids club. Very family friendly.
10
RADHESHYAM
22 mars 2025
·
A séjourné 8 nuits
Everything was great just they the food options for vegetarians was very limited which should be corrected because the number of prime that are vegetarians in the world is growing we found our selves eating at one particular resistant 6 days out of 8 so that wasn’t pleasant but other than that everything was nice
Everything was great just they the food options for vegetarians was very limited which should be corrected because the number of prime that are vegetarians in the world is growing we found our selves eating at one particular resistant 6 days out of 8 so that wasn’t pleasant but other than that everything was nice
8
Leonard
8 sept. 2025
·
A séjourné 6 nuits
Good resort experience. Many dining options.
Good resort experience. Many dining options.
6
Kourtny
15 sept. 2025
·
A séjourné 8 nuits
We really enjoyed the evening shows. The restaurant food was not very good. The drinks were terrible.
We really enjoyed the evening shows. The restaurant food was not very good. The drinks were terrible.
8
Dorota
11 avr. 2025
·
A séjourné 4 nuits
Overall excellent stay with beautiful beach and many pools. The only downside was quality of the food in ala Carte restaurants that you have to prebook. Buffet food was great. Italian and Mexican restaurants not best. Everything else outstanding
Overall excellent stay with beautiful beach and many pools. The only downside was quality of the food in ala Carte restaurants that you have to prebook. Buffet food was great. Italian and Mexican restaurants not best. Everything else outstanding
4
Alejandra
8 mai 2025
·
A séjourné 3 nuits
Room had an amazing view. Restaurants had terrible waiters, most were rude or would never show up to the table after you order. The buffets were constantly out of food and when you ask if more food would be coming out, they start talking to their co-workers in what appears to be another language. The property is big and theres never any drivers at the pick up locations. Overall, nice property but I wouldn’t recommend it to anyone nor stay again.
Room had an amazing view. Restaurants had terrible waiters, most were rude or would never show up to the table after you order. The buffets were constantly out of food and when you ask if more food would be coming out, they start talking to their co-workers in what appears to be another language. The property is big and theres never any drivers at the pick up locations. Overall, nice property but I wouldn’t recommend it to anyone nor stay again.
8
Fausto p
28 août 2025
·
A séjourné 4 nuits
I enjoyed the food. Alcohol drinks are not very good, bottle shelf. But overall i liked it.
I enjoyed the food. Alcohol drinks are not very good, bottle shelf. But overall i liked it.
8
KIMBERLY
13 avr. 2025
·
A séjourné 5 nuits
Property was very pretty & well kept, room were nice & very spacious. Beds were comfortable. We had a pretty view of the ocean, but no entrance to ocean near our room. Beaches were small & just ok. Very sharp rocky entrance to water & definitely need beach shoes. Food was a disappointment. Bland, steaks overcooked.
Property was very pretty & well kept, room were nice & very spacious. Beds were comfortable. We had a pretty view of the ocean, but no entrance to ocean near our room. Beaches were small & just ok. Very sharp rocky entrance to water & definitely need beach shoes. Food was a disappointment. Bland, steaks overcooked.
8
Jane
29 sept. 2025
·
A séjourné 6 nuits
The resort was lovely: clean, well maintained, gorgeous room and facilities. The staff was wonderful. Initially, I liked the food at the buffet, but they need to switch it up. 6 days of eating the same food got boring. The food at the sports bar was horrible. I did enjoy the food at the Asian restaurant. The entertainment was not good either. I would go back because the people and the resort itself were absolutely lovely
The resort was lovely: clean, well maintained, gorgeous room and facilities. The staff was wonderful. Initially, I liked the food at the buffet, but they need to switch it up. 6 days of eating the same food got boring. The food at the sports bar was horrible. I did enjoy the food at the Asian restaurant. The entertainment was not good either. I would go back because the people and the resort itself were absolutely lovely
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Vincent
23 janv. 2025
·
A séjourné 7 nuits
Le complexe est très bien entretenu a l’extérieur, par contre les chambres ne sont pas très propre au quotidien. Le personnel n’est pas souriant, comme si ils sont en fonction par obligation. La plage est petite et beaucoup d’algues. Je ne recommande pas.
Le complexe est très bien entretenu a l’extérieur, par contre les chambres ne sont pas très propre au quotidien. Le personnel n’est pas souriant, comme si ils sont en fonction par obligation. La plage est petite et beaucoup d’algues. Je ne recommande pas.
4
THIBAUT
29 nov. 2024
·
A séjourné 2 nuits
Le séjours était agréables. Sauf a la sortie j'ai ete facturer d une carte de service qui ne m'avais jamais donner lors de mon check in. Malgré l'intervention de l'hôtesse qui mavais reçu. Mon bus de transport étais deja arrivé donc jais du payer 20$ sans justificatif.
Le séjours était agréables. Sauf a la sortie j'ai ete facturer d une carte de service qui ne m'avais jamais donner lors de mon check in. Malgré l'intervention de l'hôtesse qui mavais reçu. Mon bus de transport étais deja arrivé donc jais du payer 20$ sans justificatif.
8
Damion
6 août 2024
·
A séjourné 2 nuits
.
.
10
Oriane
21 mai 2024
·
A séjourné 3 nuits
Formule tout compris Spectacles de 9pm Plage privée
Formule tout compris Spectacles de 9pm Plage privée
10
Christopher
25 janv. 2024
·
A séjourné 6 nuits
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Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Lucea trip?
Quel est le coût habituel des chambres au Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea ?
Au cours des 60 à 90 prochains jours, le prix des chambres au Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea s’élève généralement à environ 429 $US par nuit pour deux personnes, allant de 309 $US à 647 $US selon les dates.
Quelle est la meilleure période pour visiter afin d’éviter la foule au Grand Palladium Jamaica Resort & Spa All Inclusive ?
Le mois le plus calme pour visiter le Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea est mai, tandis que mars est le mois de pointe en termes de demande ; planifiez votre séjour au début de l’automne ou à la fin du printemps pour moins de monde et une meilleure disponibilité.
Quel mois offre les tarifs de chambre les plus bas au Grand Palladium Jamaica Resort & Spa All Inclusive ?
Septembre est le mois le moins cher pour séjourner au Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea, avec un prix moyen de 290 $US par nuit ; avril est le mois le plus cher, avec un prix moyen de 906 $US. Les faibles prix de septembre sont observés même si mai est le mois le plus calme en termes d’affluence.
Quelles sont les attractions et les types de voyageurs proches ou adaptés au Grand Palladium Jamaica Resort & Spa All Inclusive ?
Situé à Hanover, le Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea est idéalement situé pour les couples et les familles qui recherchent des plages et de l’aventure. Les points forts à proximité incluent Chukka Ocean Outpost à Sandy Bay, Half Moon Beach et Tryall Golf Club, ainsi que le Rocklands Bird Sanctuary et les Mayfield Falls & Mineral Springs, également accessibles.
Comment le prix du Grand Palladium Jamaica Resort & Spa All Inclusive se compare-t-il à celui d’autres hôtels à Lucea ?
Le Grand Palladium Jamaica Resort & Spa All Inclusive à Lucea est moins cher que 10 des 16 hôtels comparables à proximité, avec une médiane typique de 517 $US par nuit, contre environ 566 $US pour ses concurrents.
Comment le prix par nuit à Grand Palladium Jamaica Resort & Spa All Inclusive, à Lucea se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Grand Palladium Jamaica Resort & Spa All Inclusive, à Lucea est de 291 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 45 % de moins que sa moyenne de 532 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 325 $US et 730 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-07: NO DATA
- 2026-09-08: 257.8191011420288USD
- 2026-09-09: 274.7032127641296USD
- 2026-09-10: 301.6066808191223USD
- 2026-09-11: 338.87636207116697USD
- 2026-09-12: 308.9026297741699USD
- 2026-09-13: 261.33966536585996USD
- 2026-09-14: 299.93707783721925USD
- 2026-09-15: 282.4213434537048USD
- 2026-09-16: 297.55767094825745USD
- 2026-09-17: 309.3547924790039USD
- 2026-09-18: 318.5925503380737USD
- 2026-09-19: 339.6174419845276USD
- 2026-09-20: 290.9426625637665USD
- 2026-09-21: 285.1795217610168USD
- 2026-09-22: 242.68871662088011USD
- 2026-09-23: 250.56154202114868USD
- 2026-09-24: 286.24922149328614USD
- 2026-09-25: 336.0899058545837USD
- 2026-09-26: 332.94829045129393USD
- 2026-09-27: 337.2555446918335USD
- 2026-09-28: 294.7251611228485USD
- 2026-09-29: 284.3596752747803USD
- 2026-09-30: 298.70434549127197USD
- 2026-10-01: 301.30076848068234USD
- 2026-10-02: 345.00862361306764USD
- 2026-10-03: 390.76703519265743USD
- 2026-10-04: 369.1730727973938USD
- 2026-10-05: 326.68538993582155USD
- 2026-10-06: 309.69625621655274USD
- 2026-10-07: 315.39132779855345USD
- 2026-10-08: 330.45366083917236USD
- 2026-10-09: 371.3650542713928USD
- 2026-10-10: 380.94356625924684USD
- 2026-10-11: 377.7594807713928USD
- 2026-10-12: 379.77767905892944USD
- 2026-10-13: 340.3772555692749USD
- 2026-10-14: 298.3933594501648USD
- 2026-10-15: 373.57413731661984USD
- 2026-10-16: 452.1401037948303USD
- 2026-10-17: NO DATA
- 2026-10-18: 434.92428555569455USD
- 2026-10-19: 338.9188321557312USD
- 2026-10-20: 292.5388919994049USD
- 2026-10-21: 318.27262322653195USD
- 2026-10-22: 378.567973517395USD
- 2026-10-23: 345.50602387664793USD
- 2026-10-24: 389.6298516668701USD
- 2026-10-25: 350.1912867061157USD
- 2026-10-26: 286.24922149328614USD
- 2026-10-27: 387.44223428677367USD
- 2026-10-28: 382.1342542858887USD
- 2026-10-29: 304.79257580932614USD
- 2026-10-30: 372.9629512876282USD
- 2026-10-31: 348.32331259405515USD
- 2026-11-01: 476.7024660939331USD
- 2026-11-02: 479.56190557196044USD
- 2026-11-03: 410.01953702764894USD
- 2026-11-04: 443.49135669085695USD
- 2026-11-05: 395.77779556246946USD
- 2026-11-06: 397.6781633146362USD
- 2026-11-07: 525.3571103659973USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Des frais de service d’un montant de 18 USD par commande s’appliquent pour le service d’étage.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 2 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'accès à certaines infrastructures peut être restreint. Pour plus d'informations à ce sujet, vous pouvez contacter l'hébergement grâce aux coordonnées fournies dans la confirmation de réservation.
- Les frais d'utilisation de 50 USD par personne et par jour incluent également l'utilisation des éléments suivants : sauna ; bain à remous ; spa ; piscine
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Billard
Mini-golf
Équitation
Aire de jeux
Canoë
Randonnée
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli