Name: Hotel Puerta del Sol - San Jose Airport
Address: Residencial Los Arcos, Rotonda No.1, No.17, Ciudad Cariari, Ulloa, La Asunción, San José (and vicinity), Cantón Heredia, Cantón Belén, Costa Rica, San José (and vicinity), Heredia Province, Costa Rica
Rating: 7.6

Guest reviews

7.6

Good

Based on 142 verified reviews

Who stays here?

Business

37%

Couple

39%

Group

12%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

Reviews for Hotel Puerta del Sol - San Jose Airport portray a very mixed stay, with praise for friendly staff and convenient airport access, but recurring complaints about cleanliness, building upkeep, highway noise, and limited parking that affect overall comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Cullen

Feb 9, 2026

·

Stayed 1 night

Great room, friendly staff, confusing check in (the doors were locked on arrival at 5pm and all signage is in Spanish

10

Michael

Jan 29, 2026

·

Stayed 1 night

Very nice

6

Jeffrey

Dec 14, 2025

·

Stayed 2 nights

Nice place for the money

2

Javier

Dec 1, 2025

·

Stayed 1 night

Don’t waste your money. We booked the hotel room and when we arrived the manager told us the room did not existed and wouldn’t give us another room. It says the hotel has a pool, but it wasn’t even filled up. The place is dirty, smells, and has only 3-5 parking lots in a garage, so we had to park out on the street. At the end we didn’t even stayed there, and wouldn’t give us a refund.

2

Eric

May 1, 2025

·

Stayed 7 nights

Dirty bathrooms and sinks, the air conditioning and shower heater broke down every day, there are no breakfast options, they have no dinner options, the hotel manager is very hostile.

Residencial Los Arcos, Rotonda No.1, No.17, Ciudad Cariari, Ulloa, La Asunción, San José (and vicinity), Cantón Heredia, Cantón Belén, Costa Rica

Location

Located in Ciudad Cariari neighborhood, Hotel Puerta del Sol - San Jose Airport is connected to the convention center. The area's natural beauty can be seen at National Park, while Museum of Costa Rican Art and National Theater of Costa Rica are cultural highlights. Check out an event or a game at National Stadium of Costa Rica, and consider making time for Spirogyra Butterfly Garden, a top attraction not to be missed.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 12:00

FAQs

Yes, the hotel offers free on-site parking. However, parking is limited, so it is advisable to arrive early.

The hotel provides a complimentary breakfast featuring local cuisine. The serving hours are not specified.

Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request but cannot be guaranteed and may incur additional charges.

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, but specific details about room accessibility are not provided.

The hotel is situated in the Ciudad Cariari neighborhood, connected to the convention center. It is close to attractions such as the National Park, Museum of Costa Rican Art, and National Theater of Costa Rica. The National Stadium of Costa Rica and Spirogyra Butterfly Garden are also nearby.

Yes, the hotel features an outdoor swimming pool. The operational hours and seasonal availability are not specified.

Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.

Hotel Puerta del Sol - San Jose Airport

Amenities

Book on Vio

Guest reviews