Name: Whitecap Mountains Resort
Address: 9106 W County Rd E, Upson, Wisconsin, United States of America, Upson, Iron County, US
Price range: $133–$206 per night
Rating: 8.4

What guests think

At Whitecap Mountains Resort, travelers highlight friendly staff, a scenic, quiet setting near Weber Lake, and a large pool and hot tub, while noting off‑season dining closures and occasional maintenance or cleanliness issues.

Several reviews cite small showers, dim lighting, and spotty Wi‑Fi with streaming‑only TV. The remote setting brings lake and waterfall access and ATV or ski appeal, but nearby dining and services can be a drive. Overall, expect a friendly, rustic lodge stay with great views and seasonal operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor pool and hot tub are a highlight, though guests report occasional closures, cold water, limited towels, and sparse seating. The on-site restaurant/bar can be good when open, but hours are limited or closed midweek/off season.

Related guest reviews

6

Kim

Aug 8, 2025

·

Stayed 1 night

An older worn property. 6 chairs, no tables, no chaise lounge in pool area. No pool towels, no monitoring of babies in hot tub...so hot and unhealthy for baby.

8

Linda

Aug 18, 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

10

Michael

Jul 28, 2025

·

Stayed 2 nights

It was great to have a quiet getaway without the constant buzz of nearby highways. The hotel is very well built so you don't hear the TV noise from next-door rooms. The pool was massive with a separate super large hot tub. I'll remember to bring my swimsuit next visit. Mike

8

Stephanie

Aug 14, 2025

·

Stayed 2 nights

Easy to find. Very quiet. Loved the pool and jacuzzi.

6

Scott

Oct 5, 2025

·

Stayed 1 night

It was very disappointing to find out we couldn't use the pool/hot tub when we arrived because it was rented out. I assume that we have "rented" the pool as customers of the hotel. The toilet ran all night and there was sand or dirt on the bedspread. Nothing overly terrible, but difficult to leave a great review.

8

Paulette

Aug 20, 2024

·

Stayed 2 nights

Liked that we were able to use fire pit. Very clean rooms. Pool could of been open earlier and a little later, but pool hot tub were excellent

10

Julie

Oct 8, 2024

·

Stayed 2 nights

We enjoyed the pool and hot tub

4

Barry

Oct 11, 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

6

Lindi

Aug 11, 2025

·

Stayed 2 nights

The pool/hot tub area are big, would have been nice to have a table or two in there along with towels. Rooms were nice, restaurant staff was inadequate, ordered food and never received it after waiting 45 minutes.

6

Joe

Jul 21, 2024

·

Stayed 1 night

Beautiful locations and building. We arrived at 9 pm. The pool closed at 9:30 and opens at 10. We booked this hotel to swim and were not able to. They could have been a little flexible.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported ants or spiders, dirty or green pool water, and occasional unclean linens. Overall cleanliness feels inconsistent.

Related guest reviews

2

Cecelia

Aug 18, 2024

·

Stayed 2 nights

We didn't stay the night. We walked into the room and there were flying ants all over the counter and floor. Spiders all over the closet. And a colony of ants in the corner. We also found crumbs and hair under the blankets. I'm hoping that they washed but I could believe that they didn't. The lighting in the room was bad. Pool was green with debris in it. The entire place is nothing like the pictures. The front desk person was nice. Forgot to take pictures. We didn't want to stay in there any longer than we had to.

10

Julie

Sep 2, 2025

·

Stayed 1 night

The front desk people were very nice and friendly. Clean room and property.

2

Marla

Sep 5, 2024

·

Stayed 3 nights

There were ZERO amenities for their customers. No coffee, no breakfast when the nearest restaurants were over 10 miles away. The hotel restaurant was closed. We had to ask for towels, a hairdryer ( which they claimed they had none and I had to dry my hair with the room space heater), spiders EVERYWHERE in the room. Fridge didn’t run properly, the bathtub didn’t drain properly and every time we went to the front desk, no one was around. This place is a DISASTER! We will never ever stay here again.

6

Scott

Oct 5, 2025

·

Stayed 1 night

It was very disappointing to find out we couldn't use the pool/hot tub when we arrived because it was rented out. I assume that we have "rented" the pool as customers of the hotel. The toilet ran all night and there was sand or dirt on the bedspread. Nothing overly terrible, but difficult to leave a great review.

10

Anna

Oct 16, 2024

·

Stayed 3 nights

One of the most cleanest resorts I’ve ever seen! Nice people. Beautiful nature! Huge swimming pool.

6

Crystal

Jan 20, 2025

·

Stayed 2 nights

We thought we would try this place out but for a weekend but most likely not return. The pool and hot tub tiles and area around looked pretty nasty, food at the restaurant was overpriced (paid $24 for 5 scrambled eggs, no kids menu and subpar food), room had lots of minor inconveniences (both tubs wouldn't close to take baths, fridge handle kept falling off, very outdated) but staff was super friendly.

2

Pam

Oct 5, 2024

·

Stayed 1 night

Don’t be fooled by the pics—this resort is old, musty, understaffed, and lacking conveniences

10

Ross

Sep 7, 2024

·

Stayed 1 night

Extremely friendly staff. Clean comfortable beds.

10

Dawn

Aug 10, 2025

·

Stayed 1 night

Very quiet. Out of the way. Clean and confortable.

10

John

Jul 22, 2024

·

Stayed 2 nights

Clean rooms. Excellent renovation. Very nice staff. Was there in the summer. Inwould recommend this to anyone

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and comfortable to dated or dim, with very small bathrooms or tiny showers mentioned frequently. Wi‑Fi can be spotty and TVs rely on streaming, and minor maintenance issues appear in some rooms.

Related guest reviews

4

Teresa

Aug 10, 2024

·

Stayed 1 night

Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.

8

Gary

Aug 15, 2025

·

Stayed 1 night

Very nice place to stay. Room was very nice and comfortable. Great scenery!

6

Kevin

Oct 11, 2025

·

Stayed 1 night

The beds were not comfortable, small bathroom & small sink area.

8

Dawn

Aug 17, 2025

·

Stayed 1 night

The bathroom was very small and the wifi didn’t work inside the room. No phone in the room. Staff was very helpful and friendly and the food was tasty.

8

DAVID

Aug 17, 2025

·

Stayed 3 nights

The room was smaller than expected, room was dark (the day, desk pern rounded up an extra light) TV reception not so good, WIFI was spotty. The food was good when available, Denali made a cheese pizza (her first try!) for us when getting back to the hotel late. She was great, give her a raise! There were some shortcomings, but we would stay there again, hope to be back that way in a couple years. 🙂

10

Crystal

Jul 9, 2025

·

Stayed 3 nights

We loved our stay at Whitecap Mountain Resort. Area was beautiful. Staff were wonderful. We had a great time! Only negative was the tiny shower. But it did the job. :)

8

Terra

Jun 29, 2025

·

Stayed 1 night

Nice area, clean, quick check in, large room, stupidly tiny shower.

4

Barry

Oct 11, 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

8

Doug

Oct 6, 2024

·

Stayed 2 nights

The room was spacious and clean. The beds were comfortable and the staff was friendly. My only complaints are that the pool was very cold (I couldn’t even swim in it) the walls were paper thin (I could hear every word from next door) and you had to use your own streaming services in order to watch TV.

8

Janice

Jul 28, 2025

·

Stayed 1 night

The room was large. We were able to use the internet without a problem.

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Service

Service is widely praised as friendly, helpful, and accommodating, with upgrades and quick problem-solving noted. Occasional lapses include slow restaurant service or staff being unavailable.

Related guest reviews

10

J. Keith

May 26, 2025

·

Stayed 1 night

The staff was amazing! We arrived very late and were upgraded without request. The king suite was huge and very clean with a great view of the lake and lift. The desk staff was friendly and professional.

10

Robert

Sep 3, 2025

·

Stayed 1 night

This was our first time staying here. We will be back! The resort had a lot of opportunities to do things. We really enjoyed the evening campfire. The resort was clean. We appreciated the bar / restaurant. Above all, the staff that worked there, very nice and professional!

8

Steven

Sep 6, 2025

·

Stayed 1 night

Very nice staff. Nice area.

10

Todd

Sep 2, 2025

·

Stayed 2 nights

Staff was friendly and helpful if you had question about the area

10

Brian

Sep 1, 2025

·

Stayed 1 night

Staff was helpful.

10

Sophia

Jul 27, 2025

·

Stayed 3 nights

The resort was very accommodating to some last minute booking changes we needed and the staff was very friendly and helpful

10

Paige

Sep 8, 2025

·

Stayed 1 night

Everyone was wonderful, very helpful,

6

Lindi

Aug 11, 2025

·

Stayed 2 nights

The pool/hot tub area are big, would have been nice to have a table or two in there along with towels. Rooms were nice, restaurant staff was inadequate, ordered food and never received it after waiting 45 minutes.

4

Catherine

Oct 10, 2025

·

Stayed 1 night

Staff was unavailable when we discovered that items were missing from our room. No food options were available as advertised.

10

Gwendolyn

Oct 5, 2024

·

Stayed 1 night

My stay at White Cap mountain resort was nothing short of amazing! The scenery there is absolutely breathtaking. The staff was super friendly. From the gentleman that checked me in and gave me all the waterfall brochures that I made sure to visit, to the young new bartender that had an amazing personality. He was very engaging and knew how to keep a conversation going, to the front desk girl who was super sweet and helpful. I was looking forward to taking a bath after a day of hiking. The stopper on the bathtub was not working properly and would not keep water. They upgraded my room without hesitation. I only wish I could have stayed longer!

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AI-generated summary based on recent guest reviews

Location

Remote, wooded location with scenic lake and waterfall views, quiet atmosphere, and access to skiing and ATV trails. Dining and shops are a drive away, so planning ahead helps.

Related guest reviews

8

Fritz

Aug 23, 2024

·

Stayed 1 night

Off season room rate was very reasonable. It's off the beaten path, but unique and worth the drive.

8

Linda

Aug 18, 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

8

Kevin

Jul 20, 2025

·

Stayed 1 night

Off the beaten path. Friendly staff. Great theme for skiing. Wish they had bigger showers.

10

Alec

Jul 20, 2025

·

Stayed 1 night

Comfortable bed and great location. Staff was very helpful and friendly.

10

Todd

Oct 12, 2024

·

Stayed 2 nights

Central location to all atv trails

8

Darlene

Oct 1, 2025

·

Stayed 1 night

We stayed overnight in September. I could imagine returning during ski season when all facilities would be up and running. Beautiful surrounding area. Nice location and facility.

8

Daniel

Aug 26, 2024

·

Stayed 1 night

Nice location, good views

10

Elizabeth

Jul 24, 2024

·

Stayed 1 night

Beautiful setting in the woods. Ski resort in the summer had lots to offer for hiking and other family activities.

8

Kelly

Sep 27, 2025

·

Stayed 1 night

Beautiful to visit in the fall!

10

Ken

Sep 30, 2025

·

Stayed 3 nights

Beautiful lake view and fall colors

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AI-generated summary based on recent guest reviews

Dining

Food quality gets frequent praise (pizza and Friday fish), but on-site options can be limited or closed on some days and there is no regular breakfast. Some guests noted slow service or high prices for basics.

Related guest reviews

6

alex

Jul 1, 2024

·

Stayed 1 night

Restaraunt was closed and there are no close breakfast options. "Cafe" charged 4.50 for a regular cup of black coffee. I bet its nice during the ski season, but the summer is a season too.

4

Teresa

Aug 10, 2024

·

Stayed 1 night

Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.

8

Linda

Aug 18, 2025

·

Stayed 1 night

This snow-ski property is quiet and beautiful in the summer. However, there’s a lot of unmet opportunity to make the green space and beautiful lake view an added amenity for Guests. I just wanted to be outside so although there were picnic tables, some nice chairs or loungers and some landscaping would do wonders to enhance their property. Lots of cigarette butts outside the 2 front entrances; that’s always a shame to see. And it’s gross. We didn’t notice any canisters for butts. We didn’t use the pool or hot tub, but several people seemed to be enjoying both. There was no food option on site as the restaurant was closed. Town was about 20 minutes away, so plan accordingly if you need snacks/food. Overall, we enjoyed this stay for a quiet and affordable portion of our northern WI trip.

10

Kymm

Sep 1, 2024

·

Stayed 2 nights

It was clean, the beds were comfortable, staff were friendly, and the restaurant had good food especially the Friday fish meal.

8

DAVID

Aug 17, 2025

·

Stayed 3 nights

The room was smaller than expected, room was dark (the day, desk pern rounded up an extra light) TV reception not so good, WIFI was spotty. The food was good when available, Denali made a cheese pizza (her first try!) for us when getting back to the hotel late. She was great, give her a raise! There were some shortcomings, but we would stay there again, hope to be back that way in a couple years. 🙂

4

Barry

Oct 11, 2025

·

Stayed 1 night

Stayed at this rural ski lodge at off season to look for fall colors. Bed was comfortable, room was large. Hot tub was not very hot. There is no breakfast except on weekends for a charge (Friday morning). There was not a nearby town with breakfast that we knew of. The tv was streaming so you had to pay to view the Brewers playoff game. There is a $25 resort fee during non ski season. Very noisy (4 wheeler rally group stayed there). There were no tissues (have seasonal allergies) so that was inconvenient. Attendant staff was friendly (tried to find Brewer game for free…no luck). Expensive for off season. Would definitely not recommend.

8

mere

Jul 11, 2025

·

Stayed 5 nights

Nice place to stay in Upson. Near Lake Superior but out of the city. We were able to travel to many beaches and waterfalls. the resort is not as busy in the summer so the restaurant and lounge were closed three of our nights there which was unfortunate since there were not many other options close for dining. The early morning front desk employee I did not get his name but he was pleasant and helpful with all our needs and Danali in the restaurant/ lounge was very helpful and fun to get to chat with. We would stay here again if we are in the area. The only other suggestion to the hotel would to be to have fans on hand we stayed in a room with multi levels and the upstairs had no air conditioning. It made for a stuffy long night a few of the days when the weather was a little warmer with no winds.

10

Jim

May 28, 2024

·

Stayed 2 nights

Staff was great and helpfull ,the food in the restaurant was great big portions at a reasonable price. Bartender was freindly .the rooms were clean and updated its a nice quit summer getaway

4

Catherine

Oct 10, 2025

·

Stayed 1 night

Staff was unavailable when we discovered that items were missing from our room. No food options were available as advertised.

10

Janely

May 27, 2024

·

Stayed 1 night

Serivce was exceptional! Great front desk service! Food is amazing good! We ordered pizzas and they are one of the best pizzas ive tried! Coming back forsure!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $134	3 $137
4 $135	5 $138	6 $134	7 $137	8	9	10
11 $206	12 $161	13 $134	14 $134	15 $137	16 $133	17 $134
18 $134	19 $134	20 $134	21 $134	22 $137	23 $137	24 $136
25 $137	26 $139	27 $137	28 $135	29 $134	30 $135	31 $135

Whitecap Mountains Resort

About this property

Location

Room options

Family Suite, Kitchenette

Family Suite, Lake View

Deluxe Room

Family Suite

Deluxe Double Room, 2 Queen Beds

Comfort Suite, Jetted Tub

Deluxe Single Room, 1 King Bed

Premium Double Room, 2 Queen Beds

Deluxe Single Room, 1 Queen Bed

Guest reviews of Whitecap Mountains Resort

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Whitecap Mountains Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $133	23 $133	24 $135	25	26
27	28 $205	29 $135	30 $137