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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

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From

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Om denne eiendommen

SCHLOSS Zermatt - CBD & Adaptogenic Spa Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered b...

Svømmebasseng
Rom for ikke-røykere
Barnepass
Turistinformasjon
Rengjøring
Valutaveksling

Beliggenhet

Bahnhofplatz 18, Zermatt, Sveits

Mer stedsinformasjon

Romalternativer

6

Double Room Ground Floor

Romdetaljer

1 Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

291 ft²

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

4

View Double Room

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

269 ft²

Utsikt mot fjell

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

6

Friends & Family Ground Floor

Romdetaljer

1 Stor Dobbeltseng

1 Sovesofa

Sover 3

398 ft²

Utsikt mot hage

Balkong

Oppvarming

safe-boks

Sovesofa

Tilgang til spa

9

Cottage

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Ekstra Stor Dobbeltseng

Sover 5

1184 ft²

Balkong

Oppvarming

Kjøkken

Tekjøkken

Tilgang til spa

Peis

1

Family Apartment Ground Floor

Romdetaljer

1 Stor Dobbeltseng

1 Sovesofa

Sover 3

861 ft²

Utsikt mot hage

Balkong

Oppvarming

Kjøkken

Tekjøkken

Tilgang til spa

Peis

6

Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

646 ft²

Balkong

Oppvarming

Kjøkken

Tekjøkken

Tilgang til spa

Peis

8

Double Room Plus

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

334 ft²

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

5

Friends & Family View Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

2 Enkeltsenger

Sover 5

710 ft²

Utsikt mot fjell

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

Tilgang via trapper

3

Penthouse

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Ekstra Stor Dobbeltseng

1 Ekstra Stor Dobbeltseng

Sover 6

1722 ft²

Utsikt mot fjell

Balkong

Oppvarming

Kjøkken

Tekjøkken

Tilgang til spa

Peis

5

View Double Room Plus

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

377 ft²

Utsikt mot fjell

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

2

View Junior Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Sovesofa

Sover 3

441 ft²

Utsikt mot fjell

Balkong

Oppvarming

safe-boks

Sovesofa

Tilgang til spa

6

View Appartement

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Ekstra Stor Dobbeltseng

Sover 5

1227 ft²

Utsikt mot fjell

Balkong

Oppvarming

Kjøkken

Tekjøkken

Tilgang til spa

Peis

3

Double Room

Romdetaljer

1 Ekstra Stor Dobbeltseng

eller

2 Enkeltsenger

Sover 2

269 ft²

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

3

Junior Suite

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Sovesofa

Sover 3

398 ft²

Balkong

Oppvarming

safe-boks

Sovesofa

Tilgang til spa

3

Friends and Family Suite Plus

Romdetaljer

1 Ekstra Stor Dobbeltseng

1 Ekstra Stor Dobbeltseng

Sover 5

807 ft²

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

2

the High

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

280 ft²

Utsikt mot fjell

Balkong

Oppvarming

safe-boks

Eget bad

Tilgang til spa

Tilgang via trapper

Gjesteomtaler av SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

9.4

Supert

basert på 438 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel fremhever reisende konsekvent den svært praktiske beliggenheten ved tog- og Gornergrat-linjene, et varmt og imøtekommende personale, en enestående spa-, basseng- og gymavdeling med timer, og frokoster av høy kvalitet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel fremhever reisende konsekvent den svært praktiske beliggenheten ved tog- og Gornergrat-linjene, et varmt og imøtekommende personale, en enestående spa-, basseng- og gymavdeling med timer, og frokoster av høy kvalitet.

Rommene er moderne og komfortable, ofte romslige, og noen tilbyr utsikt over Matterhorn. Vanlige ulemper inkluderer mangel på klimaanlegg (vifter er tilgjengelig) og støy fra nabohus eller korridorer; noen gjester påpekte også utdatert møblement eller mindre ideelle romplasseringer. Forvent et polert, velværeorientert opphold.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjester roser konsekvent velværefasilitetene, inkludert en imponerende spa med badstue og basseng, et godt utstyrt treningsrom og gratis yogatimer.

Relaterte gjesteomtaler

10

Matt and Juanita

6. apr. 2025

·

Overnattet 2 netter

This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!

This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!

10

William

12. okt. 2025

·

Overnattet 2 netter

Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.

Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment.

10

Edgar

24. sep. 2025

·

Overnattet 1 natt

Best SPA ever!

Best SPA ever!

10

Marcel

8. feb. 2025

·

Overnattet 2 netter

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.

Great location, minutes away from the train station, friendly staff, amazing spa, you should try the cbd massage and try in the spa the cbd sprinkle.

10

Paolo

26. aug. 2025

·

Overnattet 2 netter

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

10

Jo Anne

26. aug. 2025

·

Overnattet 2 netter

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

10

Brian

25. aug. 2024

·

Overnattet 4 netter

Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.

Absolute gem of a hotel! Incredible value for money. Service: A+ The service is friendly & warm and you can tell that the staff really cares about the property. Kika at the front desk welcomed us, showed us our room & even made great suggestions for dinner (Zermatt Kitchen). Amenities: A+ We had the entire spa area to ourselves on a Saturday - 12pm onwards, with a few people joining after an hour or so. All very respectful & polite. Yes, the spa is nude & mixed male / female. BUT --> There are towels & thin fabrics provided to fully cover yourself. I am a bit conservative & shy, but did not feel uncomfortable at all. I say Go for it! Because the spa amenities really are top notch. You will be wow'ed. Cleanliness: A+ The cleaning staff works so, so hard. Hats off to you guys! Location: A+ Right near the train station. A 15 minute walk to the gondolas up for hikes. Restaurants everywhere. Casa Mia right next store is also lovely. We stayed at the height of hiking season (mid-late August). Will definitely stay here again. The management & team should be proud.

10

Susan

28. aug. 2025

·

Overnattet 2 netter

Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.

Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts.

10

Erica

29. sep. 2025

·

Overnattet 3 netter

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

10

Lorna

21. apr. 2025

·

Overnattet 1 natt

Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable

Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rom og fellesområder beskrives gjentatte ganger som svært rene og godt vedlikeholdt.

Relaterte gjesteomtaler

10

Jelena

1. sep. 2025

·

Overnattet 2 netter

Spacious, clean ,

Spacious, clean ,

10

HERTS

20. aug. 2025

·

Overnattet 2 netter

Lots of shelf spaces. Nice and clean and brand new remodeled

Lots of shelf spaces. Nice and clean and brand new remodeled

10

Monica

27. sep. 2025

·

Overnattet 3 netter

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

10

Marcelo

29. mai 2025

·

Overnattet 2 netter

Hotel incrível, cheiroso, limpo, funcionários educadíssimos, simpáticos, atenciosos. Hotel lindo, pertinho da estação de trem. Foi perfeito

Hotel incrível, cheiroso, limpo, funcionários educadíssimos, simpáticos, atenciosos. Hotel lindo, pertinho da estação de trem. Foi perfeito

10

Darcy

17. sep. 2023

·

Overnattet 2 netter

Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.

Absolutely beautiful hotel in an equally stunning location. So convenient to the train station and to the Gornergrat mountain rail. Very clean room and excellent amenities in the room and facility. Wish we could have stayed longer, will definitely return. Very helpful and friendly staff to guide us in the right direction around Zermatt.

10

James

21. aug. 2025

·

Overnattet 2 netter

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

10

Yongjik

25. okt. 2024

·

Overnattet 1 natt

놀랍도록 친절하고 깨끗하고 편안한 호텔입니다. 역에서 나올때 정문 말고 옆문으로 나오면 걸어서 2분도 안걸리는 위치는 환상적입니다. 무조건 zermatt 올때는 여기를 선택하겠습니다.

놀랍도록 친절하고 깨끗하고 편안한 호텔입니다. 역에서 나올때 정문 말고 옆문으로 나오면 걸어서 2분도 안걸리는 위치는 환상적입니다. 무조건 zermatt 올때는 여기를 선택하겠습니다.

10

Joao

4. mai 2025

·

Overnattet 3 netter

Hotel muito bem localizado, poucos metros da estação de trem e da rua principal. Extremamente confortável, limpo e silencioso. Tem uma ótima piscina, café bem completo e com funcionários dispostos a atender as sua solicitações.

Hotel muito bem localizado, poucos metros da estação de trem e da rua principal. Extremamente confortável, limpo e silencioso. Tem uma ótima piscina, café bem completo e com funcionários dispostos a atender as sua solicitações.

10

Theresa

1. nov. 2025

·

Overnattet 3 netter

Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!

Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!

10

Gabriel de al

16. juli 2025

·

Overnattet 2 netter

The personnel of the property was so nice, and it was the best buffet breakfast in all of the other hotels we had stayed in Switzerland. The room was so clean.

The personnel of the property was so nice, and it was the best buffet breakfast in all of the other hotels we had stayed in Switzerland. The room was so clean.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne og komfortable, ofte romslige, med utsikt over Matterhorn fra noen av dem; flere anmeldelser nevner mangel på klimaanlegg (vifter tilgjengelig), støy og noe utdatert møblement eller mindre ønskelige beliggenheter.

Relaterte gjesteomtaler

8

tsuyoshi

17. sep. 2024

·

Overnattet 2 netter

朝食は素晴らしかった。部屋からマッターホルンが見えていいのだが、ゴルナーグラート鉄道のホーム越しなので、ホームから見られているみたいでレースのカーテンをいつも引いていた。部屋が狭いので椅子がなくせっかくCoopがそばにあるのに部屋食は難しい。でもいいホテルでした。また泊まりたいです。

朝食は素晴らしかった。部屋からマッターホルンが見えていいのだが、ゴルナーグラート鉄道のホーム越しなので、ホームから見られているみたいでレースのカーテンをいつも引いていた。部屋が狭いので椅子がなくせっかくCoopがそばにあるのに部屋食は難しい。でもいいホテルでした。また泊まりたいです。

10

Jelena

1. sep. 2025

·

Overnattet 2 netter

Spacious, clean ,

Spacious, clean ,

10

David

23. aug. 2025

·

Overnattet 1 natt

From the moment we stepped into the lobby, we felt the warmth and professionalism of this amazing property. We booked the penthouse and with its direct, sweeping view of the Matterhorn, it was nothing short of spectacular. The spa is also amazing as is the breakfast. Sophia, our hostess at the bar was as warm and engaging as the hotel itself. We’ll be back!

From the moment we stepped into the lobby, we felt the warmth and professionalism of this amazing property. We booked the penthouse and with its direct, sweeping view of the Matterhorn, it was nothing short of spectacular. The spa is also amazing as is the breakfast. Sophia, our hostess at the bar was as warm and engaging as the hotel itself. We’ll be back!

10

Joyce

29. aug. 2025

·

Overnattet 3 netter

Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay.

Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay.

10

Gail Jacoby,

13. sep. 2025

·

Overnattet 2 netter

Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.

Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful.

8

Winnifred

27. juni 2025

·

Overnattet 2 netter

Stayed 3 nights with a friend. The hotel is beautiful with lots of great amenities. Although there was no AC, I found the room comfortable with the Dyson fan provided and window open in the evening. Breakfast had a great selection. Always started the day fueled. the afternoon coffee, tea, cookies and cake were a very nice touch. The location is unbeatable - a very short walk to the trains and cable cars. Highly recommend and would stay here again. Friendly, helpful staff.

Stayed 3 nights with a friend. The hotel is beautiful with lots of great amenities. Although there was no AC, I found the room comfortable with the Dyson fan provided and window open in the evening. Breakfast had a great selection. Always started the day fueled. the afternoon coffee, tea, cookies and cake were a very nice touch. The location is unbeatable - a very short walk to the trains and cable cars. Highly recommend and would stay here again. Friendly, helpful staff.

10

Linda

19. juni 2025

·

Overnattet 2 netter

This spa is a real gem, conveniently located just a stone’s throw away from the train station that leads to the Gornergrat. From our room, we had an incredible view of the Matterhorn, a truly spectacular sight.

This spa is a real gem, conveniently located just a stone’s throw away from the train station that leads to the Gornergrat. From our room, we had an incredible view of the Matterhorn, a truly spectacular sight.

10

Erica

29. sep. 2025

·

Overnattet 3 netter

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

10

Colin

28. juni 2025

·

Overnattet 2 netter

Great location, spa, pool and service. Rooms are nice, but Zermatt does not do AC. They did provide a Dyson fan, but it was so loud that it was not usable. The outside air temp.is perfect so no AC needed.

Great location, spa, pool and service. Rooms are nice, but Zermatt does not do AC. They did provide a Dyson fan, but it was so loud that it was not usable. The outside air temp.is perfect so no AC needed.

6

Ann-Katrin

2. mars 2025

·

Overnattet 1 natt

Wir hatten uns durch die guten Bewertungen und den hohen Preis mehr erwarten. Das Hotel liegt sehr zentral. Man erreicht die Innenstadt von Zermatt sowie den Bahnhof in 2 min zu Fuß. Das Hotel an sich macht einen sehr guten Eindruck. Das Personal ist sehr freundlich und hilfsbereit. Die Bar in der Lobby sowie das Frühstück können wir sehr empfehlen. Zudem verfügt das Hotel über einen schönen Wellnessbereich. Leider waren wir von unserem Zimmer (Junior Suite) etwas enttäuscht. Bis auf das Bad und die Betten war das Zimmer sehr in die Jahre gekommen… Abgeschlagene Türrahmen und eher durchschnittliche bis einfache Einrichtung. Zudem hatten wir ein schlechteres Zimmer erhalten welches direkt am Aufzug lag und daher sehr laut war, sodass wir nachts öfters aufgewacht sind. Wir hatten uns bei diesem Preis und bei dieser Zimmerkategorie auf eine bessere Lage im Haus mit Ausblick eingestellt, welchen wir leider nicht hatten. Zusammenfassend ist das Hotel mit dem Wellnessbereich an sich schön und in einer tollen Lage, jedoch sind die Zimmer nicht den Preis wert.

Wir hatten uns durch die guten Bewertungen und den hohen Preis mehr erwarten. Das Hotel liegt sehr zentral. Man erreicht die Innenstadt von Zermatt sowie den Bahnhof in 2 min zu Fuß. Das Hotel an sich macht einen sehr guten Eindruck. Das Personal ist sehr freundlich und hilfsbereit. Die Bar in der Lobby sowie das Frühstück können wir sehr empfehlen. Zudem verfügt das Hotel über einen schönen Wellnessbereich. Leider waren wir von unserem Zimmer (Junior Suite) etwas enttäuscht. Bis auf das Bad und die Betten war das Zimmer sehr in die Jahre gekommen… Abgeschlagene Türrahmen und eher durchschnittliche bis einfache Einrichtung. Zudem hatten wir ein schlechteres Zimmer erhalten welches direkt am Aufzug lag und daher sehr laut war, sodass wir nachts öfters aufgewacht sind. Wir hatten uns bei diesem Preis und bei dieser Zimmerkategorie auf eine bessere Lage im Haus mit Ausblick eingestellt, welchen wir leider nicht hatten. Zusammenfassend ist das Hotel mit dem Wellnessbereich an sich schön und in einer tollen Lage, jedoch sind die Zimmer nicht den Preis wert.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen beskrives ofte som varm, imøtekommende og svært hjelpsom, fra planleggingshjelp og oppmerksomme gester til ærlig og oppmerksom støtte.

Relaterte gjesteomtaler

10

ramesh

5. sep. 2024

·

Overnattet 2 netter

We had a great experience staying here. The staff were extremely courteous and very helpful. Thanks to Lea, who went out of the way to get us a last minute restaurant reservation. Overall would love to come back here again.

We had a great experience staying here. The staff were extremely courteous and very helpful. Thanks to Lea, who went out of the way to get us a last minute restaurant reservation. Overall would love to come back here again.

10

Monica

27. sep. 2025

·

Overnattet 3 netter

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

10

Jerad

27. sep. 2024

·

Overnattet 1 natt

Stellar service! Beautiful rooms. Very nice spa amenities including sauna, steam room, and various showers with different refreshing essential oils and varying temperatures. One of our party became too ill to travel, and the hotel graciously helped us arrange an additional night stay. Our first room was booked, but they found us a new room just down the hall, made it possible to move directly from old room to new room immediately after checkout from first room without even bringing bags down to front desk. We would have loved the hotel regardless, but the kind compassionate professional service from the staff was phenomenal and really pushed Schloss Zermatt to the very top. One of the best hotels I've ever stayed in.

Stellar service! Beautiful rooms. Very nice spa amenities including sauna, steam room, and various showers with different refreshing essential oils and varying temperatures. One of our party became too ill to travel, and the hotel graciously helped us arrange an additional night stay. Our first room was booked, but they found us a new room just down the hall, made it possible to move directly from old room to new room immediately after checkout from first room without even bringing bags down to front desk. We would have loved the hotel regardless, but the kind compassionate professional service from the staff was phenomenal and really pushed Schloss Zermatt to the very top. One of the best hotels I've ever stayed in.

10

Susan

1. des. 2024

·

Overnattet 3 netter

Excellent service, very friendly, shout to Chris, Stefan, and all staff were lovely. Received a complimentary upgrade to a fabulous Matterhorn view room. Room was perfect. Breakfast had variety and super fresh. My husband had a massage at the CBD Spa and said it was amazing. Highly recommend this hotel.

Excellent service, very friendly, shout to Chris, Stefan, and all staff were lovely. Received a complimentary upgrade to a fabulous Matterhorn view room. Room was perfect. Breakfast had variety and super fresh. My husband had a massage at the CBD Spa and said it was amazing. Highly recommend this hotel.

10

Clamor

2. feb. 2025

·

Overnattet 1 natt

Excellent stay, Chris at reception delivers outstanding service

Excellent stay, Chris at reception delivers outstanding service

10

John

24. mai 2025

·

Overnattet 1 natt

From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!

From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!

10

Kathleen

17. juli 2025

·

Overnattet 2 netter

Everything about this property is absolutely prefect! The entire staff is out of this world, so friendly and helpful, breakfast is delicious, hope to be able to return one day!

Everything about this property is absolutely prefect! The entire staff is out of this world, so friendly and helpful, breakfast is delicious, hope to be able to return one day!

10

Sara

17. sep. 2025

·

Overnattet 3 netter

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.

The Schloss was one of the nicest hotels we have stayed at. From the amazing breakfast to the friendly staff to the workout room and the spa, everything was perfect. It was a quick an easy walk from the train station. We will definitely go back.

10

James

21. aug. 2025

·

Overnattet 2 netter

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

10

Hathairatt

26. sep. 2024

·

Overnattet 2 netter

Great location. Amazing team, comfortable beds, the BEST hospitality. I left my purse with my passport, bank card and all of my cash for the trip in Play room of the hotel over night. Got everything back in the morning by house keeping staff who took it to receptionist. So glad we stayed at SCHLOSS Zermat.

Great location. Amazing team, comfortable beds, the BEST hospitality. I left my purse with my passport, bank card and all of my cash for the trip in Play room of the hotel over night. Got everything back in the morning by house keeping staff who took it to receptionist. So glad we stayed at SCHLOSS Zermat.

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KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Eksepsjonelt praktisk – kun et steinkast fra Zermatt og Gornergrat stasjoner og nær hovedgaten – likevel syntes mange gjester at det var stille.

Relaterte gjesteomtaler

10

Alexandra

11. sep. 2024

·

Overnattet 2 netter

Beautiful property that is perfectly situated near the train station and Gornergrat.

Beautiful property that is perfectly situated near the train station and Gornergrat.

10

Paolo

26. aug. 2025

·

Overnattet 2 netter

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

10

AMIT

14. juni 2025

·

Overnattet 1 natt

Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center

Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center

10

Cory

30. mai 2025

·

Overnattet 2 netter

Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.

Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.

10

Jo Anne

26. aug. 2025

·

Overnattet 2 netter

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

10

Monica

12. juli 2025

·

Overnattet 2 netter

Perfect location across the train station

Perfect location across the train station

10

Minesh

1. okt. 2025

·

Overnattet 2 netter

Excellent. Perfect location for early morning train ride.

Excellent. Perfect location for early morning train ride.

10

Zhuyun

1. juli 2025

·

Overnattet 2 netter

Super convenient location, very friendly and helpful staff.

Super convenient location, very friendly and helpful staff.

10

James

21. aug. 2025

·

Overnattet 2 netter

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

10

Melissa

18. sep. 2025

·

Overnattet 2 netter

Vista hermosa desde el cuarto, 1 min caminando a la estacion de tren.

Vista hermosa desde el cuarto, 1 min caminando a la estacion de tren.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten får mye skryt for kvalitet og variasjon, og mange setter pris på ettermiddagste/kaffe med kaker eller snacks som er inkludert.

Relaterte gjesteomtaler

10

Monica

27. sep. 2025

·

Overnattet 3 netter

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel!

10

Wei

7. okt. 2025

·

Overnattet 1 natt

Great location, warm staff, and great breakfast!

Great location, warm staff, and great breakfast!

10

Charles

2. okt. 2025

·

Overnattet 3 netter

Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend

Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend

10

Paolo

26. aug. 2025

·

Overnattet 2 netter

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

Excellent hotel. Our stay was very pleasant. The amenities were amazing, the gym has a lot of equipment and they even offer yoga sessions. The breakfast buffet was also great with many options available and a huge focus on healthy options. The location is close to the train station making it easily accessible. Highly recommend this place!

10

Jo Anne

26. aug. 2025

·

Overnattet 2 netter

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay.

10

Lynn

28. mars 2025

·

Overnattet 4 netter

This property was centrally located and absolutely perfect for our trip. The staff was incredible and our room spacious and clean. The breakfasts were amazing as were the 3-5pm coffee and desserts they offered in the lobby every day. Perfect place to stay!!!!

This property was centrally located and absolutely perfect for our trip. The staff was incredible and our room spacious and clean. The breakfasts were amazing as were the 3-5pm coffee and desserts they offered in the lobby every day. Perfect place to stay!!!!

8

LAI HAR SANDY

26. sep. 2025

·

Overnattet 2 netter

Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.

Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time.

10

James

21. aug. 2025

·

Overnattet 2 netter

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

This hotel was a highlight of our trip to Switzerland. It is conveniently located across from the train station at the start of the "main street" which has many shops and restaurants. The restaurant only serves breakfast, and it is high quality. There is a buffet included, but you can also order some items for free (like omelets) or for a small additional cost. I only ate the included buffet - and it had everything you could want - fruit, cheese, meat, eggs, bread, yogurt, cereals...There is also an included tea time every afternoon! We stayed in the penthouse suite, and it was marvelous. It had a kitchen, dining room, 2 sitting areas, 3 bedrooms (each with their own bathroom), and a patio facing the Matterhorn. The suite was exceptionally clean - you can tell the staff really take care of it. I want to recognize the staff because they were the most friendly, polite, and helpful staff that I have ever encountered in a hotel. Seriously. They deserve some serious kudos. A really wonderful stay!!

10

Erica

29. sep. 2025

·

Overnattet 3 netter

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again.

10

Theresa

1. nov. 2025

·

Overnattet 3 netter

Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!

Loved our time at hotel! We had a great breakfast each morning Room was clean and spacious….spa was great too!

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KI-generert oppsummering basert på nylige gjesteomtaler

10

Scott

forrige måned

·

Overnattet 1 natt

Our first time to Switzerland and Zermatt. After 3 plus hour train ride from Zurich was pleasant surprise to find the hotel was little steps from the train station. Staff was friendly and helpful at check in and we arrived in time for the afternoon snacks and beverages. Our suite was spacious. Full kitchen. Living room (only issue is we were not able to figure out how to turn on the fireplace! Wish the hotel had given directions on how to use). Also had laundry included, which was helpful because airline had lost one of our suitcases on flight into Zurich, so needed to do some laundry. Bed was comfortable and bathroom was spacious. No view of the Matterhorn from our room, but just a quick walk into town and we were able to see it and the next morning we took the Gonergratbahn, which was literally around the corner/and across the tracks from the hotel. So super convenient. While there are plenty of dining options around Zermatt since we had access to the full kitchen we went to the COOP nearby and cooked a meal in the room, which was a nice break from dining out every night. Breakfast was also included the next morning. Overall an excellent stay and would highly recommend. If we return to Zermatt, we would definitely stay again.

Our first time to Switzerland and Zermatt. After 3 plus hour train ride from Zurich was pleasant surprise to find the hotel was little steps from the train station. Staff was friendly and helpful at check in and we arrived in time for the afternoon snacks and beverages. Our suite was spacious. Full kitchen. Living room (only issue is we were not able to figure out how to turn on the fireplace! Wish the hotel had given directions on how to use). Also had laundry included, which was helpful because airline had lost one of our suitcases on flight into Zurich, so needed to do some laundry. Bed was comfortable and bathroom was spacious. No view of the Matterhorn from our room, but just a quick walk into town and we were able to see it and the next morning we took the Gonergratbahn, which was literally around the corner/and across the tracks from the hotel. So super convenient. While there are plenty of dining options around Zermatt since we had access to the full kitchen we went to the COOP nearby and cooked a meal in the room, which was a nice break from dining out every night. Breakfast was also included the next morning. Overall an excellent stay and would highly recommend. If we return to Zermatt, we would definitely stay again.

10

Michael

3. okt. 2026

·

Overnattet 2 netter

Really nice place to stay in Zermatt. Great location, comfortable room, excellent breakfast, and a full range of spa options. We particularly enjoyed the free yoga class with Sara.

Really nice place to stay in Zermatt. Great location, comfortable room, excellent breakfast, and a full range of spa options. We particularly enjoyed the free yoga class with Sara.

8

Therese

22. sep. 2026

·

Overnattet 1 natt

Bra läge och trevlig personal

Bra läge och trevlig personal

10

Helena

15. sep. 2026

·

Overnattet 2 netter

Ines was amazing and always cheerful while serving breakfast. All staff was great and helpful with restaurant suggestions, e-bus information and more. Hotel is in a convenient location , no need to go far from the arriving train station. Thank you.

Ines was amazing and always cheerful while serving breakfast. All staff was great and helpful with restaurant suggestions, e-bus information and more. Hotel is in a convenient location , no need to go far from the arriving train station. Thank you.

10

André

13. sep. 2026

·

Overnattet 2 netter

Es war von A bis Z einfach alles top

Es war von A bis Z einfach alles top

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