360 SP Code

It’s okay. I wish I’d paid more heed to the negative reviews that the positive ones. It’s close to the subway, and you can walk to the park and the Paulista, but the room was pretty beat-up, the coffee maker required me to buy filters that I then had to tear to work, and there were only one set of utensils and no bowls, so it was almost meaningless that there was a kitchenette. Worst of all, I intentionally chose a room that cost more because it faced the neighborhood to the east in the pictures and I didn’t want the noise from the highway to the west, but they gave me one that faced the highway anyway. I asked to be changed, citing the code for the room I’d chosen, and they told me that all the rooms had the same amenities and comforts despite differences in layout and being on different floors. I said I wasn’t happy with that response, and they literally sent me the exact same response with “To repeat” at the beginning, so I gave up because I assumed it was just a robot anyway. It’s not a bad deal for the price, but I wouldn’t stay here again.

Excelente!

Legal

Amenities not as described. Filthy room. No Internet. No cell service: mobile dead-zone.Zero ability for customer service from both the property and Expedia. Both were duly informed within hours of the deficiencies and could only ask me to "wait" three days. I left after five hours and found new accommodations. The fact that I still receive these rating requests after the hours of chatting with "support" shows that neither 360 Paraiso nor Expedia's customer service is sufficient. I did not receive what I paid for and will dispute all charges. Book at your own risk.

No clean towels- hard to communicate with