Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 19 per night, which includes in/out privileges. Limited parking is also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about accessible bathrooms and pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Baden-Baden, within a 10-minute walk of Lichtentaler Allee Park and Caracalla Spa. It is approximately 0.1 km from Central-North Black Forest Nature Park and 11.1 mi from Black Forest National Park.

What are the policies for guests staying with children?

Children aged 3 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 15 per night. Advance request or confirmation may be required for availability.

Hotel Merkur - Superior in Baden-Baden

Average nightly price at Hotel Merkur - Superior by month, last 12 months (USD)
Month	Average price
January	$139
February	$141
March	$158
April	$163
May	$174
June	$184
July	$156
August	$148
September	$174
October	$194
November	$151
December	$189

What guests think

Across recent reviews, Hotel Merkur - Superior is praised for its central, walkable location, with many guests highlighting the very good breakfast and generally comfortable rooms that make city sightseeing easy and convenient.

However, several reviews note the lack of central air conditioning with reliance on portable units, occasional street or car-park noise, compact bathrooms, and softer pillows or mattresses. Service is widely praised as warm and accommodating, though a few reported indifferent check-in, late-check-in or reservation issues, and slow follow-up on problems. Facilities feedback is mixed: parking exists but can be limited, tight, or paid, and the on-site restaurant or bar was closed at times. Expect a practical base with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available on site or nearby but can be limited, tight, or paid. The on-site restaurant or bar was closed during some stays.

Related guest reviews

10

Joanne

Dec 13, 2024

·

Stayed 3 nights

The hotel was in a great location, walkable to everything, including the spas. Decor is dated, though, and no restaurant. The staff was wonderful and accommodating. Very quiet and clean.

8

Takayuki

Sep 26, 2024

·

Stayed 1 night

夕食の為のレストランはクローズされていたのが、残念であったが、その他の点は非常に良かった

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10

Carson

Jul 7, 2025

·

Stayed 2 nights

Really convenient hotel, with a parking garage. We stayed for a couple of days. Staff were very friendly and helpful. Breakfast was good. Rooms had portable air conditioning since there’s no central air. It worked fine. Beds were comfortable. Everything in area was walkable. Would stay here again if we were in the area.

8

Rona

May 26, 2024

·

Stayed 2 nights

Parking was an issue. Restaurant downstairs lovely

8

Dominiek

Aug 1, 2023

·

Stayed 5 nights

Goed hotel, centraal gelegen. Uitgebreid ontbijt. Handige parking onder het hotel. Bedden zijn OK maar de hoofdkussens zijn echt slecht, geven geen enkele steun.

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8

Amy

Aug 6, 2024

·

Stayed 2 nights

Breakfast was good. Room was a good size and very clean. Some noise from street outside early in the morning. We paid to park our car in the hotel garage and psssed by one day to find it outside and unlocked! Restaurant and bar were closed for the summer which we weren't informed about beforehand.

6

Marcos

Oct 9, 2022

·

Stayed 2 nights

Hotel did not have parking available as promised. Told off site public parking would be same cost. It was more expensive than stated. Old carpets. Tired look. So so breakfast.

10

Robert-Paul

Dec 29, 2022

·

Stayed 1 night

Hôtel remarquablement bien placé avec tout le confort nécessaire Petit-déjeuner de grande qualité varié et sain Seul petit bémol le parking exigü peu adapté aux grandes voitures

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10

Linda

Apr 3, 2023

·

Stayed 1 night

Wir wurden sehr nett empfangen. Auch wenn Parkplätze in Baden-Baden rar sind, stellte man uns einen Parkplatz gegenüber des Hotels zur Verfügung. Die Lage des Hotels ist sehr zentral und man erreicht fußläufig in 3-4 Minuten das Zentrum. Die Zimmer sind sauber und nett eingerichtet. Insgesamt für zb einen Wochenendtrip empfehlenswert.

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8

Matthias

Aug 1, 2024

·

Stayed 1 night

Gutes Businesshotel. Nicht das Neueste aber relativ gut gepflegt. Im Sommer relativ warm. Klimaanlage vorhanden aber in der Nacht zu laut. Mückengitter am Fenster wäre hilfreich. Sehr netter Service am Frühstück. Gutes Frühstücksbuffet. Sehr zentral gelegen. Aber kein Parking, man muss ins teure Parkhaus (ca. EUR 30.-/Nacht)

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Cleanliness

Many guests found rooms and common areas very clean, but a noticeable minority reported issues such as dirty grout, unclean bathrooms, and occasional plumbing problems.

Related guest reviews

10

FRANCOISE

Jun 8, 2025

·

Stayed 2 nights

Parfait ! Très professionnel et très propre

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6

M.

Nov 11, 2025

·

Stayed 3 nights

We had a pleasant overnight stay at this hotel. The staff were extremely friendly, both at checkin and during breakfast. The breakfast itself was very good and well organized. The hotel rooms were clean and tidy. The location is also excellent perfect for exploring the city on foot. A small downside was that there was no air conditioning in the room. In addition, we feel that the mattresses and pillows could use improvement or replacement, as they were not very comfortable. Overall, definitely recommended and a hotel where hospitality clearly comes first!

10

Miranda vd

Jul 21, 2023

·

Stayed 1 night

Prima hotel, netjes, schoon en dicht bij het centrum

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4

Achileas

Dec 28, 2022

·

Gute Lage auch wenn Parkmöglichkeiten begrenzt und kostenpflichtig. Hotel generell in die Jahre gekommen, Ausstattung und Sauberkeit lassen zu wünschen übrig. Besonders das Bad war einfach nur dreckig.. Für das (nicht gerade wenige) Geld erwartet man Besseres. Positiv war das Frühstücksbuffet.

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10

William Paul

Jul 16, 2024

·

Stayed 7 nights

Very good breakfast. Helpful receptionist. Everything spotlessly clean. In the centre of town near bus stops and spa. The walking is superb.

2

Ismail

Feb 16, 2025

·

Stayed 1 night

Die Hygiene war miserabel und sehr schlecht

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6

Ines

Jun 6, 2024

·

Stayed 2 nights

Wir hatten Pech mit dem Zimmer. Das Waschbecken hatte von Anfang an einen ganz schlechten Ablauf. Dann gluckerte es im Klo und in der Dusche und das Abwasser drückte in die Dusche. Das war eklig und es roch auch unangenehm.

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6

Carla

Jun 16, 2025

·

Stayed 1 night

Property was okay. Better review would have been given but we received poor check in service. Shower grouts need to be cleaned properly. Otherwise, decent place.

10

Hanne

Jan 6, 2023

·

Sehr freundlich, sauber, schöne Zimmer, tolles Restaurant, günstige Parkplätze, E-Ladestation

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4

Peter

Nov 30, 2025

·

Stayed 2 nights

It was very poor, arrived to check in and my room had no electricity, and the staff didn’t appear to care. The following morning, there was no hot water, and again the staff didn’t care, instead of offering an apology, just said how hard it was for them. My room was also not very clean, and the bed was quite uncomfortable. All of the staff had quite a surly attitude and didn’t appear to care. The only redeeming factor was the breakfast, which was good, but nothing exceptional. Overall, very disappointing, especially when you factor in how expensive it is! I recommend avoiding!

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Rooms

Rooms are generally comfortable, though some are small with compact bathrooms. A recurring drawback is the lack of central air conditioning, with portable units that can be noisy or ineffective; some guests also noted softer pillows or mattresses.

Related guest reviews

6

M.

Nov 11, 2025

·

Stayed 3 nights

We had a pleasant overnight stay at this hotel. The staff were extremely friendly, both at checkin and during breakfast. The breakfast itself was very good and well organized. The hotel rooms were clean and tidy. The location is also excellent perfect for exploring the city on foot. A small downside was that there was no air conditioning in the room. In addition, we feel that the mattresses and pillows could use improvement or replacement, as they were not very comfortable. Overall, definitely recommended and a hotel where hospitality clearly comes first!

10

Andrew

Mar 9, 2025

·

Stayed 4 nights

We had a four night stay at the Mercury and it was an excellent choice of hotel. The team on Reception were so helpful and friendly - going ‘above and beyond’ to help us. The breakfast was delicious and the team in the restaurant worked hard to ensure the buffet was well stocked with a nice range of breakfast treats. The hotel enjoys a central location and is just 5 minutes walk from Leopoldsplatz, the centre of the town, so it’s really convenient. We enjoyed early morning walks (and runs) on the Lichtentaler Allee - a beautiful tree lined walk along the river, which starts about 2 minutes walk from the hotel. The bedroom was a good size, although our bathroom was quite cosy (apparently some of the other rooms have bigger bathrooms). We will definitely be returning to Baden-Baden and will certainly be looking to stay at the Merkur, which offers excellent value for money.

10

McKayla

Aug 14, 2024

·

Stayed 2 nights

One of our favorite hotels on our 2 week trip through Germany. The room was small, but had a portable AC which made the hot weather much more bearable. The staff were super friendly and helpful and made us feel welcomed. Walking distance to all the great dining and shopping.

10

Salvatore

Dec 8, 2025

·

Stayed 1 night

Freundlicher Empfang.. Gut geführtes Hotel Schönes Zimmer .. etwas kleines Bad .. aber nicht schlimm Frühstück sehr schön präsentiert .. alle Speisen sehr frisch und lecker.. wird sicher nicht das letzte mal sein .. Wir haben uns sehr wohl gefühlt.. Herzlichen Dank an alle !

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10

Kobby

Jun 4, 2023

·

Stayed 2 nights

Amazing city, nice and comfortable hotel which located in the center of the old city. The breakfast was wonderful and the crew was kind and helpful. The only disadvantage is the missing of air-condition in the room.

10

Carson

Jul 7, 2025

·

Stayed 2 nights

Really convenient hotel, with a parking garage. We stayed for a couple of days. Staff were very friendly and helpful. Breakfast was good. Rooms had portable air conditioning since there’s no central air. It worked fine. Beds were comfortable. Everything in area was walkable. Would stay here again if we were in the area.

8

Marco Aurelio

May 21, 2023

·

Stayed 2 nights

excelente localizacao, banheiro com box muito pequeno, desconfortável, no mais, exlente.

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8

Erwin

Aug 14, 2023

·

Stayed 2 nights

Es ist mir klar, dass man sich nicht auf die Fotos verlassen kann, aber unser Zimmer weichte schon sehr stark von dem Bild für das gebuchte Zimmer ab. Das Zimmer mit Dachschräge war schon sehr eng. Auf dem Zimmer war ein mobiles Klimagerät dessen defekten Schlauch man über das offene Fenster leiten sollte, wobei wiederum die warme Aussenluft ins Zimmer strömte. Offenbar eine Notlösung. Ich möchte aber die Freundlichkeit des Personals, und das gut bestückte Frühstücksbuffet betonen. Ausserdem ist die Lage des Hotels perfekt.

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8

Dominiek

Aug 1, 2023

·

Stayed 5 nights

Goed hotel, centraal gelegen. Uitgebreid ontbijt. Handige parking onder het hotel. Bedden zijn OK maar de hoofdkussens zijn echt slecht, geven geen enkele steun.

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6

bernardus

Jul 20, 2024

·

Stayed 1 night

Locatie is goed, ontbijt uitstekend. Badkamer krap. Grootste probleem was klimaat op kamer: een losse kapotte airco met slang uit raam. Belachelijk

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Service

Service is frequently described as friendly, helpful, and accommodating. A few guests reported indifferent interactions, poor or late check-in experiences, and occasional billing or reservation mishaps.

Related guest reviews

4

Monty

Sep 10, 2023

·

Stayed 2 nights

So, the hotel was unable to reserve / confirm my reservation for the weekend even though I received a reservation number from Expedia. The Hotel Merkur booked me a room at another hotel across town. So, I had to travel into the city center on foot with luggage. The hotel did not provide a map just the name of the other lodging establishment. There was no elevator in the other lodging accommodation, so I had to climb stairs to the three floor with luggage in tow. I suppose the only good outcome from the whole experience was I exercised all weekend climbing stairs with poor knees. I’ve stayed at other hotels in Baden Baden before and most have elevators to accommodate older guests. This was my first time booking a room at the Hotel Merkur. I think I will choose other accommodation in the future. Just because Expedia states your reservation is confirmed, the reality is one does not truly know until they arrive at the hotel.

8

Valerius

Oct 2, 2023

·

Stayed 1 night

Sehr ruhige Lage, Personal sehr freundlich. Wir kamen 2 Stunden früher und dürften schon ins Zimmer. Abends hörte man Fernseher von Nachbarzimmer, aber hat uns nicht viel gestöhrt.

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10

Diane

Sep 27, 2025

·

Stayed 2 nights

Staff was so nice and helpful! What a nice surprise, Room was amazing. It was like we had a small apartment! Breakfast was very good. Better than most of the hotels we have stayed. The staff went out of their way to accommodate.

10

Matthew

Aug 24, 2025

·

Stayed 5 nights

A lovely stay in a fantastic location, made extra special for us by Carmen on reception who was lovely and helpful throughout our stay - a real gem

10

Beat

Jan 23, 2026

·

Stayed 1 night

Bereits der Empfang vor dem offiziellen Check-In war geprägt von wohltuender Gastfreundschaft. Rasch das Zimmer gleicher Klasse gewechselt, einen Parkplatz organisiert und über Baden Baden informiert. Ein super Start in eine angenehmes Wochenende. Das Zimmer war einmalig! Gross, sauber, perfekt eingerichtet, eine Wohltag einige Stunden zur Erholung im Zimmer zu verbringen. Herausheben möchte ich Herrn Hirsch jun. Ich kam viel in der Welt herum, ab so was von gelebter Gastfreundschaft hatte ich noch nie erlebt! Wir fühlten uns wirklich als Gast und nicht als jemand der einfach ein Zimmer gemietet hat und zügig bezahlt und wieder geht. Das Merkur kann ich wärmstens empfehlen. Danke Herr Hirsch!

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10

Alice

Jul 30, 2024

·

Stayed 1 night

Meget anbefalelsesværdigt. God indtjekning. Pænt hotel med gode rene værelser og lækker morgenmadsbuffet med en serviceminded Hr. Meyer. Eneste negative hvis vi skal påpege noget er damen ved udtjekning, der virkede lidt ligeglad og sur.

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10

Mostafa

May 11, 2025

·

Stayed 2 nights

We had some issues with late check in , but the manager and owner intervened promptly and solved the issue. The hotel was clean , well equipped and had very good breakfast. They need better system for late check in . But overall great place. Happy to come again in the future.

10

William Paul

Aug 25, 2025

·

Stayed 7 nights

Good breakkfast in the rate. The manager changed my room to give me a bathtub which I greatly appreciated. I have stayed at this hotel many times in the past five years.

6

Bruce

May 11, 2024

·

Stayed 2 nights

Great central, walkable location. Reception staff was chilly and indifferent with respect to customer service….bordering on argumentative with respect to confirming a taxi for a pick up from the hotel.

6

Carla

Jun 16, 2025

·

Stayed 1 night

Property was okay. Better review would have been given but we received poor check in service. Shower grouts need to be cleaned properly. Otherwise, decent place.

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Location

Very central and walkable to spas, shopping, casino, and bus stops, making sightseeing easy. Some guests also found the area quiet.

Related guest reviews

10

Ryan

May 25, 2025

·

Stayed 1 night

Nice area walking distance to all spas and casinos. Quality breakfast. Friendly staff.

10

Joanne

Dec 13, 2024

·

Stayed 3 nights

The hotel was in a great location, walkable to everything, including the spas. Decor is dated, though, and no restaurant. The staff was wonderful and accommodating. Very quiet and clean.

10

Mark

Jun 14, 2023

·

Stayed 1 night

Excellent location and well designed rooms. Wonderful staff, from check in/out to parking. Great breakfast buffet. Definitely my choice when we return to Baden

10

Mark

Oct 26, 2025

·

Stayed 1 night

Really good hotel for Baden Baden. Good room. Good breakfast. Neary-by parking. Casino walkable.

10

Andrew

Mar 9, 2025

·

Stayed 4 nights

We had a four night stay at the Mercury and it was an excellent choice of hotel. The team on Reception were so helpful and friendly - going ‘above and beyond’ to help us. The breakfast was delicious and the team in the restaurant worked hard to ensure the buffet was well stocked with a nice range of breakfast treats. The hotel enjoys a central location and is just 5 minutes walk from Leopoldsplatz, the centre of the town, so it’s really convenient. We enjoyed early morning walks (and runs) on the Lichtentaler Allee - a beautiful tree lined walk along the river, which starts about 2 minutes walk from the hotel. The bedroom was a good size, although our bathroom was quite cosy (apparently some of the other rooms have bigger bathrooms). We will definitely be returning to Baden-Baden and will certainly be looking to stay at the Merkur, which offers excellent value for money.

10

McKayla

Aug 14, 2024

·

Stayed 2 nights

One of our favorite hotels on our 2 week trip through Germany. The room was small, but had a portable AC which made the hot weather much more bearable. The staff were super friendly and helpful and made us feel welcomed. Walking distance to all the great dining and shopping.

10

Daniela

Mar 29, 2025

·

Stayed 3 nights

Es hat alles gepasst. Lage des Hotels perfekt. Sehr zentral. Mitten in der Stadt, trotzdem ruhige Lage. Personal sehr nett. Frühstück sehr gut. War ein schöner Aufenthalt in Baden-Baden. Komme gerne wieder.

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10

Beatriz

Apr 3, 2025

·

Stayed 1 night

Ótimo hotel! Muito bem localizado! Café da manhã muito bom !!

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10

William Paul

Jul 16, 2024

·

Stayed 7 nights

Very good breakfast. Helpful receptionist. Everything spotlessly clean. In the centre of town near bus stops and spa. The walking is superb.

8

Masahiko

Apr 21, 2025

·

Stayed 1 night

Great location. Quick access to the center of the city.

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Dining

Breakfast is widely praised for quality and variety. However, the on-site restaurant or bar was closed during some stays.

Related guest reviews

10

Joanne

Dec 13, 2024

·

Stayed 3 nights

The hotel was in a great location, walkable to everything, including the spas. Decor is dated, though, and no restaurant. The staff was wonderful and accommodating. Very quiet and clean.

10

Mark

Jun 14, 2023

·

Stayed 1 night

Excellent location and well designed rooms. Wonderful staff, from check in/out to parking. Great breakfast buffet. Definitely my choice when we return to Baden

10

mojdeh

Oct 2, 2025

·

Stayed 2 nights

great breakfast- friendly staff and great choice for the breakfast

10

Margret

Jan 18, 2026

·

Stayed 2 nights

Alles war zu meiner vollsten Zufriedenheit - sehr angenehmer Aufenthalt! Freundliches Personal, reichhaltiges Frühstücksbuffet, schönes Zimmer! Nach diesem 4. Aufenthalt im.Horel Merkur, freue ich mich schon auf's 5. Mal! !!

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8

Amy

Aug 6, 2024

·

Stayed 2 nights

Breakfast was good. Room was a good size and very clean. Some noise from street outside early in the morning. We paid to park our car in the hotel garage and psssed by one day to find it outside and unlocked! Restaurant and bar were closed for the summer which we weren't informed about beforehand.

10

Robert-Paul

Dec 29, 2022

·

Stayed 1 night

Hôtel remarquablement bien placé avec tout le confort nécessaire Petit-déjeuner de grande qualité varié et sain Seul petit bémol le parking exigü peu adapté aux grandes voitures

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10

Beatriz

Apr 3, 2025

·

Stayed 1 night

Ótimo hotel! Muito bem localizado! Café da manhã muito bom !!

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10

Stephen

Sep 6, 2024

·

Stayed 2 nights

Friendly reception and we were able to access our room two hours before normal check in time. The room was spacious and overlooked a very quiet street. The breakfast was very, very good with an extensive selection of fresh food to select from.

10

Andrew

Sep 14, 2024

·

Stayed 1 night

Very good hotel near old town. Good service at check in, very good breakfast

10

Jean-Georges

Jan 19, 2026

·

Stayed 1 night

Petit déjeuner excellent

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $165
4 $132	5 $156	6 $196	7 $166	8 $175	9 $251	10 $253
11 $135	12 $127	13	14 $219	15 $143	16 $172	17 $220
18	19	20	21 $312	22 $175	23 $161	24
25 $144	26 $144	27 $144	28 $353	29 $353	30 $356	31

Hotel Merkur - Superior

Prices for Hotel Merkur - Superior

Monthly average prices

About this property

Location

Guest reviews of Hotel Merkur - Superior

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Merkur - Superior

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $168
27 $138	28 $148	29 $193	30 $278