Is parking available at the property?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee of approximately THB 350 for adults and THB 175 for children.

Does the property allow pets?

Pets are not allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

The hotel offers a complimentary shuttle service within 10 kilometers, but specific airport shuttle services are not mentioned.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Bangkok, within a 15-minute walk of Pratunam Market and Platinum Fashion Mall. It is approximately 1.1 miles from CentralWorld and 1.4 miles from Siam Paragon Mall.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with 24-hour access.

What are the policies for guests staying with children?

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of THB 1000 per night, and rollaway beds are also available for the same fee. Advance request is required for both.

Bangkok Palace Hotel - Comfortable Stay in Bangkok

Average nightly price at Bangkok Palace Hotel by month, last 12 months (USD)
Month	Average price
January	US$42
February	US$44
March	US$39
April	US$39
May	US$34
June	US$36
July	US$36
August	US$33
September	US$32
October	US$32
November	US$38
December	US$47

What guests think

At Bangkok Palace Hotel, guests describe a large, dated property with a big pool and decent gym, mixed cleanliness, and uneven service, delivering variable value that ranges from budget-friendly stays to frustrating experiences with noise, access hassles, and rigid policies.

Some travelers appreciate friendly housekeeping and, at times, a breakfast with good variety. Rooms are often basic and worn, with plumbing faults, thin walls, and reports of cockroaches or musty odors. Service feedback is mixed, with complaints about rude or unhelpful front desk, language barriers, a cash deposit, and long check-in/out lines, alongside a few notes of courteous staff. Location suits Pratunam and the Airport Rail Link, but access and the immediate area divide opinion, so expect a no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large pool and a well-equipped gym draw praise, but several reviews note drawbacks such as traffic noise, limited sun, early closing hours, or occasional closures. Some upkeep and etiquette issues are mentioned (sauna not working, worn towels).

Related guest reviews

6

Gregory Charles

14 Feb 2022

·

Stayed 6 nights

The mandatory quarantine makes the stay very unpleasant . Pool, fitness center and business were all shut down. Staff was pleasant enough but the situation with quarantine was very difficult.

4

hratchia

9 Mar 2025

·

Stayed 3 nights

Restaurant and food and bar were awful... Pool is nice but has no sun... Sun is blocked by building and theres no service or anything. Price was a kittle high for what you get.Dissapointing

6

nicolas

2 Sept 2024

·

Stayed 2 nights

Piscine fermée non mentionnée sur l’application, l’hôtel a refusé que je fasse monter une amie dans ma chambre en me demandant de payer 1000 baht de plus, le portier me réclame un pepsi au distributeur en prenant ma monnaie sous prétexte qu’il m’a aidé à acheter une bouteille d’eau, poussière sous les lits et derrière la table de chevet

8

Elijah James

8 Mar 2023

·

Stayed 2 nights

The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!

6

Kristine

6 Aug 2025

·

Stayed 3 nights

Ok hotell i gangavstand til Baiyoke Tower og shopping på Pratunam. Veldig fint treningsrom. Hyggelig personale. Stort basseng som ble lite brukt. Kanskje fordi det er mye trafikkstøy der. Frokosten imponerte ikke så mye, men ok.

8

Jun

15 Feb 2026

·

Stayed 1 night

アメニティが充実

2

HOOMAN

21 Jun 2023

·

Stayed 4 nights

2 Rude receptionists for tens people waiting for check in i felt a bit racist reacting by them. check out at 5 am of big groups of tours, shouting and making noise in morning no body was warning them.not worthed money for this hotel.cockroach in room.many single men around and not comfortable area for women in swimming pool and other areas.never and ever go there again.

8

Mark

24 Sept 2023

·

Stayed 2 nights

This hotel dates to the 1980s, and hasn't had major renovations since then, which might be a good thing depending on your perspective. I got a great deal, and for the money, it was a real treat. Nice big pool where you can do serious laps. Nicely appointed breakfast.

4

ALEXANDRA

3 May 2024

·

Stayed 4 nights

The corridors are noisy and noise outside rooms comes through ones room. Hotel is geared towards those from India and Pakistan. Men at the pool took their shorts off and swam in their shorts even though the hard to find sign shows what to swim in. Limited English speaking staff makes it even harder. Woman’s sauna has been non operative for a long time and pool towels are overdue to be replaced

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with multiple reports of cockroaches, dust, and musty or moldy odors; a few guests also noted worn towels. Some praise fast, effective housekeeping.

Related guest reviews

2

Ok ling

11 Apr 2024

·

Stayed 7 nights

酒店有蟑螂不是一兩隻起碼有五至六隻有蚊子不知從哪裏進房間噴了防蚊水晚上也不能入睡浴缸花灑殘舊損壞開水噴到哪裏都是真的不會再入住浪費我的假期。

6

Daniel

1 Jan 2025

·

Stayed 1 night

Rooms very poor and dated for 4* and with the name of palace I expected more.very basic in room and decor and bathroom very tired

4

Guillermo

13 Jan 2026

·

Stayed 3 nights

The room was very basic and poorly maintained, looking old and outdated. While it appeared clean at first glance, I did notice a small cockroach, which was disappointing. The worst part of the stay, however, was the check-out experience. Reception called me twice on the morning of check-out, starting at 10:00 am, in a very rude manner, insisting that I leave by 11:00 am at the latest. When I went down at 11:00, there was a huge queue, as many guests had clearly been asked to leave at exactly the same time. It took around 40–45 minutes just to check out and receive the deposit. This situation could easily be avoided with better organization. Guests should not all be pushed to check out at the same time, allowing a staggered window (for example between 11:00 and 12:00) would greatly reduce queues and unnecessary inconvenience.

6

nicolas

2 Sept 2024

·

Stayed 2 nights

Piscine fermée non mentionnée sur l’application, l’hôtel a refusé que je fasse monter une amie dans ma chambre en me demandant de payer 1000 baht de plus, le portier me réclame un pepsi au distributeur en prenant ma monnaie sous prétexte qu’il m’a aidé à acheter une bouteille d’eau, poussière sous les lits et derrière la table de chevet

8

Elijah James

8 Mar 2023

·

Stayed 2 nights

The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!

2

Kunihiko

11 Jul 2022

·

Stayed 1 night

The room I stayed has old furnitures, it doesn't look like pictures. The hotel is damp and it smells moldy. The location is mediocre. Wish I didn't choose this place.

6

Punithavathi

6 Sept 2022

·

Stayed 7 nights

Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.

2

mcena

17 Nov 2024

·

Stayed 10 nights

Do not book at thia hotel! Its infested with cockroaches and when i found 2 in my room. I askes for a refund. They would not refund me.since i booked through expedia. They lobbby stinks like mildew & stale water. The front desk staff dont undertand a word of english and the concierge staff one guy kept begging me to buy him food. Very unprofessional and untrained staff. Stay away from this hotel unless you want your kids bitten by roaches.

6

Analiza Henedina

8 Dec 2023

·

Stayed 3 nights

I was disappointed with the property, staff is rude or maybe they just dont know how to speak english. The property has a funky smell in the hallway that can be associated with old buidlings.

4

ALEXANDRA

3 May 2024

·

Stayed 4 nights

The corridors are noisy and noise outside rooms comes through ones room. Hotel is geared towards those from India and Pakistan. Men at the pool took their shorts off and swam in their shorts even though the hard to find sign shows what to swim in. Limited English speaking staff makes it even harder. Woman’s sauna has been non operative for a long time and pool towels are overdue to be replaced

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated and basic, with noticeable wear, plumbing issues, and thin walls that let in corridor noise; several guests found them spacious. A lack of in-room safes is noted.

Related guest reviews

6

HENRY

12 Jun 2024

·

Stayed 3 nights

Different types of nationalities but very noisy.

6

Megumi

23 Jun 2024

·

Stayed 3 nights

駅は近いがその周辺はさびれててイマイチ、バスタブの排水の流れが非常に悪い、隣の部屋の壁が薄く水回りの音が響く

6

Daniel

1 Jan 2025

·

Stayed 1 night

Rooms very poor and dated for 4* and with the name of palace I expected more.very basic in room and decor and bathroom very tired

8

Shusaku

11 Jun 2024

·

Stayed 2 nights

セール中だったのか、1泊5000円ほどでしたので、コスパはよかったです。ホテル自体も、この金額なら満足です。部屋も割と広め。鉄道駅からは、どこも割と距離があるので、鉄道以外の交通機関を使い慣れないと立地はあまり良くないかもしれません。

4

Guillermo

13 Jan 2026

·

Stayed 3 nights

The room was very basic and poorly maintained, looking old and outdated. While it appeared clean at first glance, I did notice a small cockroach, which was disappointing. The worst part of the stay, however, was the check-out experience. Reception called me twice on the morning of check-out, starting at 10:00 am, in a very rude manner, insisting that I leave by 11:00 am at the latest. When I went down at 11:00, there was a huge queue, as many guests had clearly been asked to leave at exactly the same time. It took around 40–45 minutes just to check out and receive the deposit. This situation could easily be avoided with better organization. Guests should not all be pushed to check out at the same time, allowing a staggered window (for example between 11:00 and 12:00) would greatly reduce queues and unnecessary inconvenience.

8

Sioeli

13 Jan 2023

·

Stayed 19,366 nights

Please add Safe's. there were no in room safes at this hotel. Everything else was ok.

2

Kunihiko

11 Jul 2022

·

Stayed 1 night

The room I stayed has old furnitures, it doesn't look like pictures. The hotel is damp and it smells moldy. The location is mediocre. Wish I didn't choose this place.

6

Punithavathi

6 Sept 2022

·

Stayed 7 nights

Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.

8

Mark

24 Sept 2023

·

Stayed 2 nights

This hotel dates to the 1980s, and hasn't had major renovations since then, which might be a good thing depending on your perspective. I got a great deal, and for the money, it was a real treat. Nice big pool where you can do serious laps. Nicely appointed breakfast.

4

ALEXANDRA

3 May 2024

·

Stayed 4 nights

The corridors are noisy and noise outside rooms comes through ones room. Hotel is geared towards those from India and Pakistan. Men at the pool took their shorts off and swam in their shorts even though the hard to find sign shows what to swim in. Limited English speaking staff makes it even harder. Woman’s sauna has been non operative for a long time and pool towels are overdue to be replaced

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AI-generated summary based on recent guest reviews

Service

Service is mixed: several guests describe rude or unhelpful front-desk staff, language barriers, cash deposits, and long check-in/out lines, while others mention friendly staff and excellent housekeeping responsiveness.

Related guest reviews

2

Bhaveshkumar

1 Feb 2025

·

Stayed 3 nights

Staff & service is horrible, never ever want to go there, I had to raise my voice to service people but feel like I am taking to a wall

4

Guillermo

13 Jan 2026

·

Stayed 3 nights

The room was very basic and poorly maintained, looking old and outdated. While it appeared clean at first glance, I did notice a small cockroach, which was disappointing. The worst part of the stay, however, was the check-out experience. Reception called me twice on the morning of check-out, starting at 10:00 am, in a very rude manner, insisting that I leave by 11:00 am at the latest. When I went down at 11:00, there was a huge queue, as many guests had clearly been asked to leave at exactly the same time. It took around 40–45 minutes just to check out and receive the deposit. This situation could easily be avoided with better organization. Guests should not all be pushed to check out at the same time, allowing a staggered window (for example between 11:00 and 12:00) would greatly reduce queues and unnecessary inconvenience.

2

Norio

31 Jul 2025

·

Stayed 1 night

Front staff was not professional attitude

6

nicolas

2 Sept 2024

·

Stayed 2 nights

Piscine fermée non mentionnée sur l’application, l’hôtel a refusé que je fasse monter une amie dans ma chambre en me demandant de payer 1000 baht de plus, le portier me réclame un pepsi au distributeur en prenant ma monnaie sous prétexte qu’il m’a aidé à acheter une bouteille d’eau, poussière sous les lits et derrière la table de chevet

8

Elijah James

8 Mar 2023

·

Stayed 2 nights

The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!

6

Kristine

6 Aug 2025

·

Stayed 3 nights

Ok hotell i gangavstand til Baiyoke Tower og shopping på Pratunam. Veldig fint treningsrom. Hyggelig personale. Stort basseng som ble lite brukt. Kanskje fordi det er mye trafikkstøy der. Frokosten imponerte ikke så mye, men ok.

2

mcena

17 Nov 2024

·

Stayed 10 nights

Do not book at thia hotel! Its infested with cockroaches and when i found 2 in my room. I askes for a refund. They would not refund me.since i booked through expedia. They lobbby stinks like mildew & stale water. The front desk staff dont undertand a word of english and the concierge staff one guy kept begging me to buy him food. Very unprofessional and untrained staff. Stay away from this hotel unless you want your kids bitten by roaches.

4

Chetan

26 May 2023

·

Stayed 3 nights

The staff (male) at the reception (not the cashier) was not co-operative. First of all, there is a weird practice of 1000THB to be deposited at time of check in. While checking out, there was a queue at cashier & hence requested the reception staff to cover for cashier, for which, the attendant was rude.

2

HOOMAN

21 Jun 2023

·

Stayed 4 nights

2 Rude receptionists for tens people waiting for check in i felt a bit racist reacting by them. check out at 5 am of big groups of tours, shouting and making noise in morning no body was warning them.not worthed money for this hotel.cockroach in room.many single men around and not comfortable area for women in swimming pool and other areas.never and ever go there again.

4

Osamu

19 Feb 2025

·

Stayed 4 nights

not enogh service

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Location

Location divides opinion: handy for Baiyoke Tower, Pratunam, and the Airport Rail Link, but some find the area run-down or uncomfortable, with tricky car or Grab access and longer walks than expected.

Related guest reviews

6

Megumi

23 Jun 2024

·

Stayed 3 nights

駅は近いがその周辺はさびれててイマイチ、バスタブの排水の流れが非常に悪い、隣の部屋の壁が薄く水回りの音が響く

8

Shusaku

11 Jun 2024

·

Stayed 2 nights

セール中だったのか、1泊5000円ほどでしたので、コスパはよかったです。ホテル自体も、この金額なら満足です。部屋も割と広め。鉄道駅からは、どこも割と距離があるので、鉄道以外の交通機関を使い慣れないと立地はあまり良くないかもしれません。

6

Kwangin

13 Jul 2022

·

Stayed 1 night

credit card not available -only cash. no dining restaurant & CVS shop in near place.

10

Ikari

25 Jun 2023

·

Stayed 4 nights

タイの生活がまさに楽しめる場所。屋台やコインランドリーが周辺にあり､タイ人になりきり生活すると楽しい！エアポートラインから近いのも嬉しい！タクシー使わないでホテルまで歩けるのがほんとに便利だと思う。

6

Kristine

6 Aug 2025

·

Stayed 3 nights

Ok hotell i gangavstand til Baiyoke Tower og shopping på Pratunam. Veldig fint treningsrom. Hyggelig personale. Stort basseng som ble lite brukt. Kanskje fordi det er mye trafikkstøy der. Frokosten imponerte ikke så mye, men ok.

2

Kunihiko

11 Jul 2022

·

Stayed 1 night

The room I stayed has old furnitures, it doesn't look like pictures. The hotel is damp and it smells moldy. The location is mediocre. Wish I didn't choose this place.

6

Punithavathi

6 Sept 2022

·

Stayed 7 nights

Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.

2

HOOMAN

21 Jun 2023

·

Stayed 4 nights

2 Rude receptionists for tens people waiting for check in i felt a bit racist reacting by them. check out at 5 am of big groups of tours, shouting and making noise in morning no body was warning them.not worthed money for this hotel.cockroach in room.many single men around and not comfortable area for women in swimming pool and other areas.never and ever go there again.

6

Thomas

15 Oct 2022

·

Stayed 5 nights

Das Bangkok Palace Hotel ist sehr abgelegen, um in die belebteren Stadtteile zu kommen benötigt man mit öffentlichen Verkehrsmittel viel Zeit. Taxis verlangen überhöhte Preise. Wir, Mann, Frau und Sohn, fühlten uns nicht wohl in der Umgebung des Hotels.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality varies from stale or basic to above average with Thai, Indian, and Western options; some guests enjoyed the buffet, while others criticized the on-site restaurant and bar.

Related guest reviews

4

hratchia

9 Mar 2025

·

Stayed 3 nights

Restaurant and food and bar were awful... Pool is nice but has no sun... Sun is blocked by building and theres no service or anything. Price was a kittle high for what you get.Dissapointing

8

Elijah James

8 Mar 2023

·

Stayed 2 nights

The overall aesthetic of the hotel is pleasant. The pool is beautiful. The gym is well equipped. The hours are a little minimal, however. Both facilities close at 5:30 pm. The breakfast buffet offers Thai, Indian, and Western options. It’s above average. The housekeeping crew are excellent and if you need anything will be at your door within a minute or two!

6

Kristine

6 Aug 2025

·

Stayed 3 nights

Ok hotell i gangavstand til Baiyoke Tower og shopping på Pratunam. Veldig fint treningsrom. Hyggelig personale. Stort basseng som ble lite brukt. Kanskje fordi det er mye trafikkstøy der. Frokosten imponerte ikke så mye, men ok.

8

Robert

21 Mar 2025

·

Stayed 1 night

It was a very busy hotel, but they offered a nice buffet breakfast

6

Punithavathi

6 Sept 2022

·

Stayed 7 nights

Entrance to the hotel is tricky.Very hard to be picked/dropped up by grab car.Long uncomfortable walk to the nearest shopping and eating area.Room was dusty and old.I had to clean it myself after the housekeeping leaves.Found dead cockroaches on the floor. Breakfast was yuck! Stale and basic.The only ‘meat’ was egg. The lobby was always crowded. I stayed a week and couldn’t change hotel cos I paid upfront.

8

Mark

24 Sept 2023

·

Stayed 2 nights

This hotel dates to the 1980s, and hasn't had major renovations since then, which might be a good thing depending on your perspective. I got a great deal, and for the money, it was a real treat. Nice big pool where you can do serious laps. Nicely appointed breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $29	19 $29	20 $28	21 $28	22 $28	23 $27	24 $28
25 $29	26 $28	27 $28	28 $30	29 $30	30 $30	31 $28

Su	Mo	Tu	We	Th	Fr	Sa
1 $41	2 $39	3 $39	4 $39	5 $39	6 $41	7 $41
8 $41	9 $39	10 $39	11 $39	12 $39	13 $41	14 $42
15 $41	16 $39	17 $39	18 $39	19 $39	20 $41	21 $41
22 $41	23 $39	24 $39	25 $39	26 $39	27 $47	28 $41
29 $41	30 $39

Bangkok Palace Hotel

Prices for Bangkok Palace Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 Double Bed

Superior Room, 1 Double Or 2 Twin Beds

Family Quadruple Room

Classic Triple Room, 3 Twin Beds

Executive Room

Executive Suite, 1 Queen Bed

Classic Room (No View)

Family Room

Guest reviews of Bangkok Palace Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Bangkok Palace Hotel

Prices for upcoming dates