Name: Bangkok Palace Hotel
Address: 1091/336 New Petchburi Road, Makkasan, Bangkok, Thailand, Bangkok, Bangkok Province, Thailand
Rating: 7.33

Guest reviews

7.3

Good

Based on 5,695 verified reviews

Who stays here?

Business

20%

Couple

20%

Family

24%

Group

28%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Bangkok Palace Hotel, guests describe a large, dated property with a big pool and decent gym, mixed cleanliness, and uneven service, delivering variable value that ranges from budget-friendly stays to frustrating experiences with noise, access hassles, and rigid policies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Guillermo

13 Jan 2026

·

Stayed 3 nights

The room was very basic and poorly maintained, looking old and outdated. While it appeared clean at first glance, I did notice a small cockroach, which was disappointing. The worst part of the stay, however, was the check-out experience. Reception called me twice on the morning of check-out, starting at 10:00 am, in a very rude manner, insisting that I leave by 11:00 am at the latest. When I went down at 11:00, there was a huge queue, as many guests had clearly been asked to leave at exactly the same time. It took around 40–45 minutes just to check out and receive the deposit. This situation could easily be avoided with better organization. Guests should not all be pushed to check out at the same time, allowing a staggered window (for example between 11:00 and 12:00) would greatly reduce queues and unnecessary inconvenience.

2

Norio

31 Jul 2025

·

Stayed 1 night

Front staff was not professional attitude

10

Krystian Grzegorz

8 May 2025

·

Stayed 6 nights

I liked everything .

8

Robert

21 Mar 2025

·

Stayed 1 night

It was a very busy hotel, but they offered a nice buffet breakfast

4

hratchia

9 Mar 2025

·

Stayed 3 nights

Restaurant and food and bar were awful... Pool is nice but has no sun... Sun is blocked by building and theres no service or anything. Price was a kittle high for what you get.Dissapointing

1091/336 New Petchburi Road, Makkasan, Bangkok, Thailand

Location

A stay at Bangkok Palace Hotel places you in the heart of Bangkok, within a 15-minute walk of Pratunam Market and Baiyoke Tower II. This hotel is 0.7 mi (1.1 km) from Platinum Fashion Mall and 1.1 mi (1.7 km) from CentralWorld.

Baiyoke Tower II(0.5 Miles)

Central Chidlom Department Store(0.7 Miles)

Pratunam Market(0.7 Miles)

Platinum Fashion Mall(0.7 Miles)

Central Embassy(0.9 Miles)

Erawan Shrine(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free valet parking is available on-site.

Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee of approximately THB 350 for adults and THB 175 for children.

Pets are not allowed at this property.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The hotel offers a complimentary shuttle service within 10 kilometers, but specific airport shuttle services are not mentioned.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located in the heart of Bangkok, within a 15-minute walk of Pratunam Market and Platinum Fashion Mall. It is approximately 1.1 miles from CentralWorld and 1.4 miles from Siam Paragon Mall.

Yes, there is an outdoor swimming pool available, with 24-hour access.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cribs are available for a fee of THB 1000 per night, and rollaway beds are also available for the same fee. Advance request is required for both.

Bangkok Palace Hotel

Amenities

Property description

Guest reviews