Name: Grand Hyatt Erawan Bangkok
Address: 494 Rajdamri Road, Lumpini , Pratumwan, Bangkok, Thailand, Bangkok, Central Thailand, TH
Price range: US$190–US$692 per night
Rating: 8.98

What guests think

Across recent reviews, Grand Hyatt Erawan Bangkok stands out for its central, skywalk-connected location and consistently warm, professional service, with many guests praising the gym, pool and spa as strong highlights of the stay.

Rooms are generally spacious and comfortable but often described as dated, with dim lighting, aging furnishings, and occasional maintenance issues such as hard-to-control air conditioning, limited hot water, or drainage problems. Breakfast and on-site dining draw frequent praise for variety and quality, though a few guests reported slow or chaotic breakfast service and a club lounge that can feel limited. Some rooms and the pool area pick up BTS or city noise, and check-in can run late at times, but most travellers leave satisfied with a convenient, full-service city stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Well-regarded gym, pool and spa; some guests also appreciated the rooftop tennis court. A few noted the lift system feels old and the pool area can be noisy from nearby BTS.

Related guest reviews

10

Sudesh

15 Feb 2023

·

Stayed 3 nights

This was such a wonderful hotel for the location, views, pool and hot tub, and luxuriously appointed rooms. It was our first time staying in this hotel but it has become our favorite spot in Bangkok for our future stays there.

10

Peter

25 Jan 2026

·

Stayed 6 nights

Fantastic location, great room and pool, but even more impressive was the quality of the service from staff, very attentive without being in your face. Wonderful to see and hear the ongoing advice and training from senior staff. Performed with guidance and grace rather than the negative “direction” I’ve seen at other establishments. Finally, the breakfast buffet was awesome. One of the best multi cuisine I’ve had in 45 years of travel. All a credit to Hyatt Erawan Bangkok management.

8

chai mei carol

12 Jul 2024

·

Stayed 4 nights

I think overall is very good except the lift system is old

10

Audrey

22 Apr 2025

·

Stayed 4 nights

Hotel was amazing with great facilities. Love the pool, sauna and steam room. Breakfast spread was great too.

10

Tony

14 Sept 2025

·

Stayed 7 nights

Great location and walkable to major shopping mails; fantastic gym; excellent and helpful staffs; spacious rooms and clean!

10

Charlotte

18 Jan 2022

·

Stayed 3 nights

Grand Hyatt var et av de beste og mest behagelige hotellene vi bodde på under vårt 4 uker lange opphold i Thailand. Hotellets fasiliteter med basseng, spa og fantastisk treningssenter ga oppholdet det lille ekstra. Frokosten var også den beste vi hadde under hele oppholdet, og beliggenheten veldig bra både for shopping, restauranter og barer.

Translate

6

Hardyanti

7 Sept 2023

·

Stayed 2 nights

We had recently booked a short getaway to Thailand and decided to make our stay worthwhile by investing in a 5 star retreat that would have elevated the experience a bit more . Having seen some reviews and done some research on the place, we were very expectant of an enriching experience. We thought it would have been a good idea to book a few sessions with a tennis coach to give us some guidance with our amateur game, considering the fact that the hotel has a court . We arranged and coordinated with the coach on our own and even wrote into the hotel to book the court in advance. We felt that it would be best to secure the slots . As this was being communicated with the hotel on line , my coach has warned us that the charge for the court was going to be 500 Bhatt additional for each player after the complimentary hour allocated to guests staying in the hotel. We were rather taken aback with this new found information and wanted to ascertain that after our 1 hour session at the court , and an prolonged sessions then after would have cost us 1500 Bhatt for a total of 3 players being present . I refused to take my coach’s word for it and even clarified with the hotel in my emails . The emails were however incredibly vague and failed to answer my query if it would have cost us additional fees for the use of the court and the calculation was per person present on the court . This was really an unconventional and unnecessary expense that we did not want to incur and had rearranged

10

danny yat hang

27 Feb 2026

·

Stayed 6 nights

Great service. The rooms are a bit dated, and was unable to control the aircon temp (too cold!), otherwise a good stay. Very convenient & good fitness facilities.

10

Thet Han

24 Jul 2025

·

Stayed 3 nights

Excellent stay overall. Met all my expectations and more with great breakfast buffet and rooftop tennis court which I had a chance to use!

10

Kam Fai

5 Apr 2024

·

Stayed 6 nights

The fitness centre facilities and the food of buffet breakfast are excellent!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Commonly described as clean and well maintained. A few reports cite missed details (marked cups, dirty windows), worn public furnishings, or small in-room issues like a leaking kettle.

Related guest reviews

10

Yeow Mei

18 Aug 2025

·

Stayed 3 nights

It's nice, clean and in a very convenient location. Great buffet breakfast. Nice huge bathroom and spacious clean room.

8

Jenni

27 Dec 2025

·

Stayed 5 nights

Room was clean. Staff were friendly and helpful .

10

KA LIN

7 Oct 2025

·

Stayed 2 nights

房是整潔，不過電水煲漏水，所以沒有使用。房內有提供瓶裝水，因此沒有要求更換電水煲。

Translate

10

Adriana

4 Dec 2023

·

Stayed 8 nights

Beautiful hotel, clean room, excellent staff. Concierge was great.

10

Tony

14 Sept 2025

·

Stayed 7 nights

Great location and walkable to major shopping mails; fantastic gym; excellent and helpful staffs; spacious rooms and clean!

10

Hwee kuan

7 Jul 2024

·

Stayed 2 nights

V pleased with the room as its big n clean . Bed super comfy. Staff friendly n helpful. Perfect score if can include a welcome drink:]

10

Inggrid

3 Dec 2025

·

Stayed 3 nights

Good location, beautiful Christmas decor, clean and good service

4

han

25 Dec 2022

·

Stayed 2 nights

로비 쇼파는 얼룩이 있고 대리석기둥은 깨진채로 방치 식탁 상판도 마찬가지 객실의 화장실만 빼고는 모두 낡음 침대 머리 닿는 부분은 천으로 되어 있는데 퀘퀘한 냄새가 났음 물병도 유리병인데 재활용으로 깨끗하게 세척이 안되어 있음 호텔 조식도 오믈렛 에그베네딕트 먹었는데 보기도 맛도 너무 별로였음 쌀국수도 별로이고 수영장은 5층임에도 개미들이 많고 위자 나무도 삵아서 개미들이 올라타고 다니고 앉아있는데도 벌레가 몸까지 올라와서 결국엔 서 있었음. 하얏트라고 해서 낡아도 관찮겠지 했는데 전반적으로 청소 상태나 시설 상태 조식 모두 별로여서 다시는 가고 싶지 않은 호텔임 이 호텔을 추천하는 사람은 정말 이해가 안됨. 가족단위여행객에 좋은 호텔이라고 해서 예약했는데 정말 돈이 아까운 호텔임

Translate

8

Dominic S Y

22 Mar 2022

·

Stayed 10 nights

The bathroom and lighting should be upgraded or renovated, the lightings are too dim , the shower kept dripping water. The cleansing needs improvement. Several times we found the tea cups with tea marks after cleaning. Other than that services are excellent. Your staff are very friendly & helpful. Foods in generally good, price are reasonable.

10

Samuel SangChul

10 May 2024

·

Stayed 2 nights

My daughter really appreciated the welcome gift (a teddy bear) on arrival. Staff were quite friendly and accommodating. The hotel is conveniently located in the shopping area (near all the big shopping malls) which my wife and daughter enjoyed. If there is one that may improve the experience would be cleaner windows. I do understand the air quality in recent months have been bad and the windows are dirty because of it. But we had paid extra for the view which was less than ideal. Nonetheless, we would definitely return to Grand Hyatt on our next trip to Bangkok.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable but frequently called dated, with dim lighting, older furniture and some maintenance quirks (hard-to-control A/C, occasional weak hot water, drainage or sticking doors). Some rooms face BTS noise.

Related guest reviews

10

Kenneth

5 Nov 2025

·

Stayed 1 night

Beautiful comfortable well appointed room was an oasis in a vibrant city. Club floor included light meal and drinks at 5:30 followed by an amazing breakfast buffet in the morning. My only complaint: no hot water in the early morning when I had a plane to catch. The staff responded quickly and saw that the temperature was too low (he brought a digital thermometer). The system slowly rebounded to enable a shower using only the hot tap to produce a slightly warm shower. No idea what cause it but it didnt spoil my stay. Here is where the staff helped beyond any reasonable expectation. My airline wouldn’t allow me to pay for my baggage on their website. I had very little time to do so without incurring a several hundred dollar surcharge. When I called, they wouldn’t accept a credit card issued in the Inited States. To pay in cash when I got to the airport would invite a tenfold increase in the cost. The amazing front desk employee came to my rescue.

6

timothy c

28 Feb 2023

·

Stayed 3 nights

Good location Hotel is in need of a face lift Hotel is too dark generally

8

Mohammad

3 Jan 2026

·

Stayed 1 night

Chambre un peu vieille et sombre Emplacement parfait Piscine et petit dej parfait

Translate

8

Jenni

26 Oct 2023

·

Stayed 5 nights

Great location. Majestic hotel. Breakfast buffet was very good. Staffs were very friendly and helpful. Made us feel at home. Room was spacious.

8

Chai Mei Carol

14 Dec 2022

·

Stayed 8 nights

Overall is good except can hear the noise of the BTS inside the room but good location for shopping and moving around in Bangkok

10

Gil

29 Nov 2025

·

Stayed 2 nights

Review for Grand Hyatt Erawan Bangkok Our stay at the Grand Hyatt Erawan Bangkok was truly an amazing experience. Beyond the excellent service and warm hospitality, I want to highlight something I especially appreciated as a contractor: the meticulous attention to construction and design details throughout the property. The room we stayed in — including the bathroom, the finish carpentry, and the lighting — was thoughtfully designed and beautifully executed. Every detail felt precise, high-quality, and well-maintained. Overall, our stay was exceptional, and we truly enjoyed every moment. Thank you, Gil & Orly Caspi

6

Hamad

6 Oct 2025

·

Stayed 2 nights

I have big problem in my room, air condition all the time too much cold. I talk with him in the morning and they didn’t do anything. When I want to sleep must be close the AC and when I close the AC I have problem I hear all the sound Noisy from outside hotel. I think my mistake I chose this hotel

8

Ali

22 Jul 2025

·

Stayed 3 nights

Little old bed and furniture of the room

10

M F Emily

4 Feb 2026

·

Stayed 2 nights

room was great, clean but just a little old. I have good recovery from the front desk Manager ARM after some hiccups happened. However it gave me to re-think to book with Hyatt Erawan once again.

10

danny yat hang

27 Feb 2026

·

Stayed 6 nights

Great service. The rooms are a bit dated, and was unable to control the aircon temp (too cold!), otherwise a good stay. Very convenient & good fitness facilities.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point: friendly, proactive staff, thoughtful touches and helpful problem-solving. Occasional negatives include slow breakfast or lounge service and sporadic delays or inconsistencies at check-in.

Related guest reviews

10

Kenneth

5 Nov 2025

·

Stayed 1 night

Beautiful comfortable well appointed room was an oasis in a vibrant city. Club floor included light meal and drinks at 5:30 followed by an amazing breakfast buffet in the morning. My only complaint: no hot water in the early morning when I had a plane to catch. The staff responded quickly and saw that the temperature was too low (he brought a digital thermometer). The system slowly rebounded to enable a shower using only the hot tap to produce a slightly warm shower. No idea what cause it but it didnt spoil my stay. Here is where the staff helped beyond any reasonable expectation. My airline wouldn’t allow me to pay for my baggage on their website. I had very little time to do so without incurring a several hundred dollar surcharge. When I called, they wouldn’t accept a credit card issued in the Inited States. To pay in cash when I got to the airport would invite a tenfold increase in the cost. The amazing front desk employee came to my rescue.

4

PATRICK

25 Nov 2025

·

Stayed 3 nights

Super slow to no service at th breakfast or executive lounge

10

Pui Kim

31 Jul 2024

·

Stayed 3 nights

Service excellence was shown throughout our stay. When passing any staff member, we were always greeted. Always asked by staff if assistance was needed. Location accessible to both train routes, the R walk (covered path above the street) connected the hotel to many of the major malls near the hotel. Highly recommend a stay at the Grand Hyatt Erawan Bangkok!!!

10

Jolene

29 Dec 2025

·

Stayed 4 nights

The staff at the hotel are amazing. This was a return trip for us and we'll definitely be back

10

Peter

25 Jan 2026

·

Stayed 6 nights

Fantastic location, great room and pool, but even more impressive was the quality of the service from staff, very attentive without being in your face. Wonderful to see and hear the ongoing advice and training from senior staff. Performed with guidance and grace rather than the negative “direction” I’ve seen at other establishments. Finally, the breakfast buffet was awesome. One of the best multi cuisine I’ve had in 45 years of travel. All a credit to Hyatt Erawan Bangkok management.

10

daniel

24 Apr 2025

·

Stayed 3 nights

Front Desk, housekeeping, and doormen were all super helpful and professional

8

Paul

26 Dec 2021

·

Stayed 3 nights

Room wasn’t ready until almost 5pm so was a little upset. But they gave me a complimentary 1 hour massage for 2 people, which I have to say was excellent. Breakfast is a little chaotic and a food order went missing, but otherwise the quality and variety is great. My friend used the gym & jacuzzi, which he said were brilliant. Corner room was nice, but not very spacious as almost half the space is taken by the bathroom.

8

Po Tin

17 Nov 2023

·

Stayed 1 night

Room was good. Check in service for club room wasn’t good, some staff wasn’t friendly enough. Compare with other Hyatt hotels, still have a lot to improve specially in details.

10

Eddie

5 Oct 2024

·

Stayed 6 nights

This has been an exceptional experience for us. We were treated well beyond our expectations. All staff think ahead and provided assistance without much explanation. All staff communicated well with customer . Our stay can easily be the top among other hotel. Well done Grand Hyatt!

10

Richard

2 Dec 2025

·

Stayed 3 nights

Fantastic hotel. Fantastic location. Fantastic service. Kapunkap.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central with direct skywalk access to major malls and BTS stations, making getting around easy. Road traffic can be heavy, but most find the position ideal for shopping and sightseeing.

Related guest reviews

10

Bernhard

26 Aug 2023

·

Stayed 3 nights

Schöne Architektur und hochwertiges Interieur, top Lage. Skytrain-Stationen direkt vor der Türe.

Translate

10

TzuChin

17 Jun 2023

·

Stayed 5 nights

In the heart of city. Very convenient for everything.

8

Chai Mei Carol

14 Dec 2022

·

Stayed 8 nights

Overall is good except can hear the noise of the BTS inside the room but good location for shopping and moving around in Bangkok

10

Sanki

10 Feb 2025

·

Stayed 3 nights

Ok. I did quite a research on decent hotels around Siam/ChitLom area and this hotel hits many spots. Easy access to all the malls connected through elevated walkway, spacious and well decorated rooms, great lobby with many F/B options. If i have to pick one downside is that the pool is a bit noisy, as it faces the BTS rail tracks, but who sits around the pool when there are so many great malls all in walkkng distance? Also check out LangSuan area also in walking distance.

8

Mann jong

6 May 2024

·

Stayed 3 nights

Conveniently located in central Bangkok close to Chit Lom BTS. near major shopping complexes like Central World, Gaysorn village, Siam Paragon and the Big C. Close to many eateries at all price levels. Very good spa and we also tried their restaurant, Gaston and enjoyed it. We would definitely come back again!

10

Nikhil

23 Aug 2025

·

Stayed 4 nights

Awesome property! Location in Siam super central and connected via sky bridge n train so u never have to step on the roads. Breakfast great spread plus special breakfast menutoo. Rooms spacious and full of amenities! The pillows too good, If u listening HYATT please tell me where can I get my hands of those. BONUS- they had water body's running throughout the hotel where our 3 yr old would just spent time playing with fishes, chasing and feeding them.

10

Tony

14 Sept 2025

·

Stayed 7 nights

Great location and walkable to major shopping mails; fantastic gym; excellent and helpful staffs; spacious rooms and clean!

10

CHIA CHEN

3 Feb 2024

·

Stayed 7 nights

Close to BTS stops and it's not far to get to those prominet shopping centers by walk. Service is excellent and the breakfast is great. Highly recommended.

10

Kok Hiang

16 Jul 2024

·

Stayed 5 nights

For a worry free ,clean and centrally located hotel this is the best.You can reach almost every where by the train,by foot or by taxi easily.If not you can stay and explore the hotel and its surroundings and enjoy the best of food and amenities of the hotel.

10

Clint

28 Dec 2025

·

Stayed 3 nights

Great hotel, great location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and several on-site venues are well regarded. Some guests found breakfast crowded or slow at times, and club lounge offerings can feel limited.

Related guest reviews

10

Kit Yee Alice

23 Aug 2023

·

Stayed 3 nights

交通方便,離chit lom 站5分鐘,有有蓋通道經Amarin商場到酒店,酒店大堂優美,在此用早餐寫意,餐廳包括Salvia 及Erawan Tea Room,好吃及抵食, 環境靚, spa 服務一流,好舒服值得一試！

Translate

4

PATRICK

25 Nov 2025

·

Stayed 3 nights

Super slow to no service at th breakfast or executive lounge

10

Adalberto

10 Feb 2025

·

Stayed 1 night

Excellent hotel staff very courteous, breakfast amazing would highly recommend it

10

Steven

21 Mar 2025

·

Stayed 3 nights

The buffet was expensive, I believe 1000 baht per person, but excellent. I have stayed 5 different 4-5 star hotels in BKK, all with a buffet, but food was cold because no heating of serving tray was used. I eat no asian food so many had little if any choices for American like dishes. That was not the case here.

10

Peter

25 Jan 2026

·

Stayed 6 nights

Fantastic location, great room and pool, but even more impressive was the quality of the service from staff, very attentive without being in your face. Wonderful to see and hear the ongoing advice and training from senior staff. Performed with guidance and grace rather than the negative “direction” I’ve seen at other establishments. Finally, the breakfast buffet was awesome. One of the best multi cuisine I’ve had in 45 years of travel. All a credit to Hyatt Erawan Bangkok management.

8

Paul

26 Dec 2021

·

Stayed 3 nights

Room wasn’t ready until almost 5pm so was a little upset. But they gave me a complimentary 1 hour massage for 2 people, which I have to say was excellent. Breakfast is a little chaotic and a food order went missing, but otherwise the quality and variety is great. My friend used the gym & jacuzzi, which he said were brilliant. Corner room was nice, but not very spacious as almost half the space is taken by the bathroom.

10

Bonnie

29 May 2025

·

Stayed 3 nights

It's a wonderful stay. Breakfast was excellent with wide variety to choose.

8

Mann jong

6 May 2024

·

Stayed 3 nights

Conveniently located in central Bangkok close to Chit Lom BTS. near major shopping complexes like Central World, Gaysorn village, Siam Paragon and the Big C. Close to many eateries at all price levels. Very good spa and we also tried their restaurant, Gaston and enjoyed it. We would definitely come back again!

10

Candy

31 Jan 2022

·

Stayed 4 nights

Personalen är toppklass! Varje frukost var en upplevelse där man kände sig verkligen uppvaktad, inte bara i frukosten utan i alla miljöer på hotellet :). Ett mycket trevligt hotell, bra läge, trevliga faciliteter med härlig pool, gym med avkopplande omklädningsrum. Kopplad till en liten minigalleria som tråkigt nog flesta butiker var stängda under dessa covidtider. Enda kritik jag har är att rummen känns utdaterade. Det behövs en rejäl ansiktslyftning. Sedan var jag lite besviken över att Club lounge inte hade tilltugg hela tiden under öppna timmar utan bara dryck.

Translate

10

Jennifer

9 Aug 2025

·

Stayed 2 nights

Outstanding service from all staff, especially Ann and Ben at breakfast. Hotel staff are helpful, happy and pleasant and make your stay a joy. Comfortable room, spotlessly clean, excellent range of food to suit all tastes for breakfast. Central location, surrounded by great shopping options with skytrain stop close by.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$225
February	US$230
March	US$232
April	US$207
May	US$207
June	US$200
July	US$234
August	US$229
September	US$210
October	US$206
November	US$226
December	US$298

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $224	19 $220
20 $223	21 $257	22 $291	23 $335	24 $399	25 $251	26 $219
27 $190	28 $192	29 $192	30 $195

Su	Mo	Tu	We	Th	Fr	Sa
				1 $215	2 $214	3 $244
4 $261	5 $253	6 $258	7 $231	8 $237	9 $220	10 $247
11 $247	12 $405	13 $385	14 $602	15 $676	16 $550	17 $339
18 $283	19 $242	20 $231	21 $267	22 $252	23 $322	24 $279
25 $340	26 $692	27 $524	28 $635	29 $323	30 $237	31 $255

Grand Hyatt Erawan Bangkok

Prices for Grand Hyatt Erawan Bangkok

Monthly average prices

About this property

Location

Room options

Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Room, 1 King Bed, City View (High Floor, Club Access)

Room, 1 King Bed (High Floor)

Room, 2 Twin Beds (High Floor)

Villa (Garden)

Room

Room, 1 King Bed (High Floor, Club Access)

Grand Suite, 1 King Bed

Deluxe Room, 1 King Bed

Premier Suite

Villa, 1 King Bed (Garden, Club Access)

Suite (Diplomat)

Suite (Premier Deluxe)

Suite (Erawan)

Room, 1 King Bed, Corner

Room, 2 Twin Beds, City View (High Floor, Club Access)

Room, 1 King Bed

Room, 2 Twin Beds (High Floor, Club Access)

Deluxe Room, 1 King Bed, Corner

Executive Suite, 1 King Bed (Grand)

Guest reviews of Grand Hyatt Erawan Bangkok

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hyatt Erawan Bangkok

Prices for upcoming dates