Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10 AM for a fee. The cost is approximately IDR 180,000 for adults and IDR 90,000 for children. Children aged 5 and younger eat free breakfast.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of IDR 180,000 per vehicle (one-way) and is available 24 hours. Guests can arrange the transfer by contacting the property prior to arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about accessible bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The resort is located in Batam, connected to the convention center, within a 15-minute drive of Masjid Sultan Mahmud Riayat Syah and Sekupang Ferry Terminal. It is approximately 13.2 miles (21.3 km) from Batam Centre Ferry Terminal and 8.3 miles (13.4 km) from South Links Country Club.

Does the property have a swimming pool?

Yes, the resort features 4 outdoor swimming pools, including a children's pool. Pool access is available from 8:00 AM to 9:00 PM. The pool is seasonal and outdoor.

What are the policies for guests staying with children?

Children are welcome at the property. Kids aged 5 and younger can stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 500,000 per night. Advance request or confirmation is required for rollaway beds.

Holiday Inn Resort Batam - Relaxing Getaway

Average nightly price at Holiday Inn Resort Batam by IHG by month, last 12 months (USD)
Month	Average price
January	US$56
February	US$52
March	US$50
April	US$50
May	US$56
June	US$54
July	US$59
August	US$61
September	US$65
October	US$61
November	US$60
December	US$70

What guests think

Across recent reviews, Holiday Inn Resort Batam by IHG is described as a quiet, family-oriented resort with consistently welcoming staff and smooth check-in, but an older property where dated facilities and patchy maintenance sometimes affect comfort, cleanliness, and convenience.

The location is remote from Batam's shopping areas and most attractions, though shuttles or pick-up from Sekupang ferry terminal are available. Families like the pools, kids' activities and the Tea Tree Spa, yet some facilities and room amenities feel worn or malfunction, and Wi-Fi can be slow or unsecured. Dining ranges from excellent to inconsistent, with crowded breakfasts and occasional menu shortages or order errors. Best for laid-back family time if you are comfortable with an older resort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly amenities include large pools and the Tea Tree Spa, which several guests enjoyed. However, the property is dated and some facilities need upkeep (e.g., gym, slides, arcade), with a report of crowded transport and shuttle/pick-up focused on Sekupang.

Related guest reviews

6

Chinmay

5 Jul 2025

·

Stayed 3 nights

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Hideyuki

7 Aug 2023

·

Stayed 5 nights

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

8

Kurseth

7 Dec 2025

·

Stayed 2 nights

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 Jan 2025

·

Stayed 2 nights

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

6

Jing

10 Apr 2023

·

Stayed 2 nights

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Kwan Lam

29 Aug 2025

·

Stayed 3 nights

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

JinChul

18 Dec 2025

·

Stayed 3 nights

수영장은 깨끗한편임

10

Danny

23 Mar 2025

·

Stayed 1 night

Nice rooms, nice swimming pool

2

Louis

17 Dec 2023

·

Stayed 2 nights

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

TFJ

19 Jun 2024

·

Stayed 3 nights

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness standards are mixed: some rooms and pools were noted clean, but others reported stained bedding, moldy smells, a dead cockroach, brown tap water, and floors not properly cleaned. Housekeeping was inconsistent, with missed or inadequate servicing for some stays.

Related guest reviews

6

Chinmay

5 Jul 2025

·

Stayed 3 nights

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Kurseth

7 Dec 2025

·

Stayed 2 nights

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

4

Tamanna

12 May 2025

·

Stayed 1 night

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

4

Yuzi

30 Apr 2023

·

Stayed 2 nights

The service is always slow and the room was not cleaned properly

10

Kwan Lam

29 Aug 2025

·

Stayed 3 nights

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

Cheow

26 Dec 2022

·

Stayed 3 nights

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Jason

5 Apr 2025

·

Stayed 3 nights

Great big room, clean and great service.

2

Louis

17 Dec 2023

·

Stayed 2 nights

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 Dec 2023

·

Stayed 1 night

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 Jun 2023

·

Stayed 2 nights

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable for families, but the property feels dated and several reported maintenance issues (TVs, bathroom fixtures, lamps, sockets). Beds can be old or uncomfortable, and Wi-Fi is slow or unsecured.

Related guest reviews

6

Chinmay

5 Jul 2025

·

Stayed 3 nights

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Mohamed ZAki

14 Nov 2023

·

Stayed 2 nights

We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.

4

Saurabh

11 Nov 2025

·

Stayed 1 night

Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc

4

Tamanna

12 May 2025

·

Stayed 1 night

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

8

John Feng

20 Aug 2023

·

Stayed 5 nights

Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.

6

Jing

10 Apr 2023

·

Stayed 2 nights

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Jason

5 Apr 2025

·

Stayed 3 nights

Great big room, clean and great service.

2

Louis

17 Dec 2023

·

Stayed 2 nights

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 Dec 2023

·

Stayed 1 night

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

8

TFJ

19 Jun 2024

·

Stayed 3 nights

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

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AI-generated summary based on recent guest reviews

Service

Service is broadly friendly and helpful, with smooth or early check-ins and attentive staff across departments and kids' activities. Occasional hiccups include slow responses, booking or transfer issues, and errors with breakfast entitlements or bed requests.

Related guest reviews

10

Bala Murugan

20 Jun 2024

·

Stayed 1 night

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.

10

murali

24 Dec 2024

·

Stayed 1 night

Excellent front desk services

8

Kurseth

7 Dec 2025

·

Stayed 2 nights

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 Jan 2025

·

Stayed 2 nights

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

4

Yuzi

30 Apr 2023

·

Stayed 2 nights

The service is always slow and the room was not cleaned properly

10

Chetan

23 Jun 2024

·

Stayed 3 nights

Amazing Stay and food. Thanks for great hospitality!

8

JinChul

18 Dec 2025

·

Stayed 7 nights

직원들이 친절함

8

Benny

24 Jan 2023

·

Stayed 2 nights

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

10

Krishan

10 Jun 2024

·

Stayed 2 nights

Nice place to stay. Good staff. Friendly and helpful.

8

TFJ

19 Jun 2024

·

Stayed 3 nights

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

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AI-generated summary based on recent guest reviews

Location

Set well outside Batam's center, the resort is quiet but far from malls and attractions; travel times of roughly 30–45 minutes are common. Transfers typically serve Sekupang ferry terminal.

Related guest reviews

10

Bharat

9 Aug 2025

·

Stayed 1 night

A bit far from Batam ferry terminal but an overall great place to stay and relax

10

Hideyuki

7 Aug 2023

·

Stayed 5 nights

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

10

Philip

24 Mar 2024

·

Stayed 1 night

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here

8

Qingfeng

4 Jan 2023

·

Stayed 19,333 nights

Quiet

10

Mei Ling

16 Jun 2023

·

Stayed 2 nights

Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.

10

Michael

5 Jun 2024

·

Stayed 5 nights

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

8

Cheow

26 Dec 2022

·

Stayed 3 nights

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Gavryl

19 Dec 2023

·

Stayed 2 nights

It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.

6

Chai Foong Mary

4 Feb 2025

·

Stayed 2 nights

Inconvenient location to access shopping malls.

10

Yuen Wei

21 Apr 2023

·

Stayed 2 nights

Excellent service But the location is too far to travel around

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from excellent to crowded with slow replenishment. Restaurants sometimes run out of dishes or get orders wrong, while some meals (e.g., the grill) are praised; pricing can feel high and room service, though prompt, may be costly.

Related guest reviews

6

Chinmay

5 Jul 2025

·

Stayed 3 nights

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Owen

2 Jun 2023

·

Stayed 1 night

Overall excellent stay and great resort with nice breakfast and pool !

8

Nitin

18 Jun 2024

·

Stayed 2 nights

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..

10

Michael

5 Jun 2024

·

Stayed 5 nights

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

10

Chetan

23 Jun 2024

·

Stayed 3 nights

Amazing Stay and food. Thanks for great hospitality!

8

Cheow

26 Dec 2022

·

Stayed 3 nights

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

8

Benny

24 Jan 2023

·

Stayed 2 nights

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

8

Kym

24 Dec 2023

·

Stayed 1 night

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 Jun 2023

·

Stayed 2 nights

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

8

TFJ

19 Jun 2024

·

Stayed 3 nights

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $79
18 $72	19 $67	20 $63	21 $55	22 $63	23 $72	24 $72
25 $55	26 $59	27 $55	28 $63	29 $59	30 $71	31 $71

Su	Mo	Tu	We	Th	Fr	Sa
1 $59	2 $55	3 $71	4 $55	5 $59	6 $72	7 $93
8 $91	9 $67	10 $55	11 $59	12 $55	13 $65	14 $63
15 $67	16 $48	17 $56	18 $52	19 $55	20 $59	21 $65
22 $58	23 $72	24 $50	25 $51	26 $110	27 $65	28 $65
29 $59	30 $56

Holiday Inn Resort Batam by IHG

Prices for Holiday Inn Resort Batam by IHG

Monthly average prices

About this property

Location

Room options

Room, 2 Bedrooms

Room, 1 Bedroom

Standard Room, 1 Queen Bed

Deluxe Room, 1 King Bed

Standard Room

Room, 1 Bedroom, Smoking

Suite, 2 Bedrooms, Smoking

Standard Room, 1 Queen Bed, Smoking

Room, 3 Bedrooms

Room, 4 Bedrooms

Room, 2 Bedrooms, Smoking

Room, 2 Bedrooms (Kids Theme)

Guest reviews of Holiday Inn Resort Batam by IHG

Who stays here?

What guests think

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Good to know

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FAQs about Holiday Inn Resort Batam by IHG

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