Comfort Inn Birmingham

Right next to Birmingham New Street station so perfect for an overnight stay before catching an early train. Room for clean and comfortable and really good value. Staff were friendly. Lift rather antiquated with the cage door on the ground floor being left open meant I had to struggle down the stairs with my case. Would stay here again,

Old decor but perfect location our room had a bath and shower but the shower head stand was hanging off the wall needs a make over but happy over all lift really small

I would recommend this hotel for someone wanting a place to sleep near the city centre. We stayed here four nights while we explored and it was brilliantly located for the trains, trams and walking. The lift was out of order when we arrived and the staff took all our luggage to our room for us, after switching us to a room on the first floor. The beds were comfortable and the bar area excellent. As it's located just behind New Street Station we were in China Town and the local restaurants were great.

Hotel is in a good location but needs a paint and part refurbish. It’s bar closes to early and is well over priced. Staff are friendly and the boss is there a lot. The TV in the bedroom you take a chance it works. Tea/Coffee is in the room. Could do with the rooms being double glazed to cut down road noise and the shouting and banging by railway workers out in there road vehicles.

Difficult to find, is located in the back streets of the station. Difficult to gain access if arriving late. Had to wait a while to be let in the front door, which was locked. Room was clean and had the usual facilities. The bed was very hard, which I found very uncomfortable. There were door slamming at all times of the evening and night. The lift is very small and antiquated. A larger or disabled person would find it very difficult, if not impossible to access the lift. A wheelchair, for example, would not get through the gate of the lift. The parking is a local car park, which shuts in the evening. It was not explained to us very well and we mistakenly parked in the NCP car park opposite the one we should have used. We were told to put our registration in the machine at the desk to get 24hr parking for £8, which we did. As we had not realised we were in the incorrect car park, we then had to pay £16 for our overnight parking. If you are planning on using the car in the evening, don’t park in the other car park. I’m not sure what time it closes but we got back around 11.30pm, and it was shut, which is why we assumed it was the NCP car park.

The hotel is in a good location. Staff are friendly and helpful. The bar is open for limited time.

The common areas very dated. On arrival lift not working and room on third floor. No bottled water in room. Very expensive for standard given. Room was clean but very noisy extractor fan in bathroom

Hotel was dated but the room was lovely and clean. Central location was a big bonus and the arrangement with the near carpark at £8 for 24 hours was fab

Really dirty and got stuck in the lift and nobody came to help

The hotel itself was alright,friendly & helpful staff..the room was clean & comfortable too..but the lift was like something out of agatha christie..would stay there again if going to a gig at the Utilita Arena.

Hiked prices because of an event. Bitten by bed bugs.

Very helpful staff Cleanliness excellent staff Quite location Walking distance to Birmingham bull open market with variety of fruits and vegetables Good transport and a walking distance to the national express coach

The worst room ever. Not made for human use especially single bed rooms. The bed should be thrown away. Very old moldy, terrible hygiene and insects in the bed. I was counting the hours to leave. Never back there, rather spend the night in the streets

Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.

The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.

Staff are nice, it is clean, the bed is comfortable and good bathroom as well

Nice hotel, clean and tidy

Good location, clean, great staff..

Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.

Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.

Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.

Very noisy overlooking main street, very hot, one out of 2 windows opened only slightly. Was given a very old fan. Parking very stressful trying to get out of car park, also room door lock not working so anyone could have walked in.

The building next door is the train station with the shopping centre ventilation blasting out at all hours. Single glazing and a noisy road and pedestrians too. Decent room with a decent bed but looking tired.

The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off. It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.

Noisy as close to Station but staff friendly . Cheap rooms comfortable stay

Great little hotel for the cost, perfectly situated for food and shopping in central Birmingham! Only gripe was the bed kept me up every hour as so uncomfortable!

The bed was so uncomfortable didnt get a good nights sleep

The property was great for the station what i didn’t like was there was loud music on below but overall i enjoyed my stay.

Bed uncomfortable

Bed comfy. Inadequate heating so room was cold. No heating in onsuite so very cold. Unable to watch TV as picture kept breaking up. Help was non existent.also no. food available Could not recommend

Always a pleasure staying at this Hotel , we have come back 3 times now and have booked for next year . Friendly staff , great location , affordable definitely highly recommended .

Very helpful staff Cleanliness excellent staff Quite location Walking distance to Birmingham bull open market with variety of fruits and vegetables Good transport and a walking distance to the national express coach

Very friendly and helpful staff. Room good standard.

Horrible tiny room with the old furniture, lumpy single bed, only one pillow and mini tv that didn’t work properly. Asked reception twice about another pillow and gave up waiting as it never arrived.

The property was old and certainly dated. The staff appeared to be just filling in time to get paid. The button on the toilet cistern stuck and when i reported it the reply was tomorrow or tonight i said we would have a toilet for the night so he came and spent at least 15 minutes to fix it. The first room they showed us was extremely poor and we refused it and took another room. The bed was terrible. The photos of the place may not be forged but certainly enhanced. WILL NOT BE BACK

The reviews are too cynical about this place. It's a budget hotel right in front of the station. The friendly staff does the job! Don't expect anything too fancy, but for business purposes it's a catch.

I want full refund. Didn’t give me room with 2 beds as requested. Lift was not working. I have to lift heavy plugged to second floor. Room had molds. They put my luggage in a moldy space under stairs which was hot and my food items and chocolate got melted. My luggage are all smelling. Washroom was dirty. Room door was broken. Toilet flush was not working. Hotel staff were very rude and not cooperative. No support in bath tub. I slipped !! I am very disappointed and want full refund. Please, I have never done this but this time I am really disappointed and want my full money back. They didn’t give any shampoo. Tea Kettle was very dirty. Room had no common amenities. Very stingy Dirty room with dirty window and carpet.

Perfectly fine hotel in great position. Staff really helpful

Good location, clean, great staff..

Really dirty and got stuck in the lift and nobody came to help

Very convenient for New Street station!

Hotel clean but in process of being repainted. Hotel not in nicest area but very close to bullring and practically opposite grand central station. Car park is a 5 minute walk away and you have to pay daily rate while it is cheaper it still adds to cost. Car park is secure but so secure we couldnt get back in as nobody answered the phone and we had to wait nearly 20 minutes for someone to coming out to get in.

Every thing you want to see in the city is in the walking distance

Nice basic hotel, near train station and close to shops and restaurants.

Great location so close to New st station

Older part of town. Very close to shopping and train station.

A very last minute booking on a tight budget. The hotel is incredibly basic, but clean and the service was good. I was road side at the hotel, and the window was single glazed and let in a lot of sound and cold. I didn't feel overly safe in the area as a lone female traveller but it is very central. I wouldn't choose to stay again, but if on a tight budget and you don't want any frills, this may meet your requirements. The staff at reception were very friendly and helpful

Night stop before morning flight. Convenient for New Street station.

This hotel was in the heart of Birmingham City Centre and punched above its weight. It was comfortable, close to everything, in a quaint older building and the staff were very friendly.

Next to New St station so it's central but hectic

I would recommend this hotel for someone wanting a place to sleep near the city centre. We stayed here four nights while we explored and it was brilliantly located for the trains, trams and walking. The lift was out of order when we arrived and the staff took all our luggage to our room for us, after switching us to a room on the first floor. The beds were comfortable and the bar area excellent. As it's located just behind New Street Station we were in China Town and the local restaurants were great.

The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.

Hotel is in a good location but needs a paint and part refurbish. It’s bar closes to early and is well over priced. Staff are friendly and the boss is there a lot. The TV in the bedroom you take a chance it works. Tea/Coffee is in the room. Could do with the rooms being double glazed to cut down road noise and the shouting and banging by railway workers out in there road vehicles.

A very good service at reception staff polite and helpful Booked this hotel on the bed and breakfast option only to find breakfast at this hotel had not been served for over 6 years..(not a good start) but all sorted once the 1 hour wait for a rep call.. A roomy but noisy front bedroom single bed comfortable dated decor The shower room needs updating tea/coffee facilities ok Tv, aerial reception sketchy but ok for a short stay.

Don't serve food, there's only a bar

C.I Birmingham, is exactly that. A comfort inn. So you don’t expect the Ritz. However the overall condition is in dire need of a refit. Paint off the walls. Old carpet. Small televisions. Showers with very poor water pressure. And a bar that looks like it’s from the 60’s. It’s not a ‘bad’ experience. And I would stay again. But for close to £120 for a single room I expected more.

The hotel is in a good location. Staff are friendly and helpful. The bar is open for limited time.

Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.

Terrible not comfortable room it was a hobbit size room and I'm over 6ft. There was dodgy wiring for TV aerial and the TV did not work. The shower pole for holding the shower head was wobbly. Also expose wire for fire alarm. The hotel did not sell breakfast even though we were sold it through Hotels.com as bed and breakfast. Would never stay at the comfort inn again. And worst still your website will not allow me to add photos.

Bed comfy. Inadequate heating so room was cold. No heating in onsuite so very cold. Unable to watch TV as picture kept breaking up. Help was non existent.also no. food available Could not recommend