AC Hotel by Marriott Birmingham
186 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
186 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På AC Hotel by Marriott Birmingham ligger prisen pr. nat i gennemsnit på 115 US$ i den billigste måned (januar) og 188 US$ i den dyreste måned (november), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 115 US$ |
| februar | 140 US$ |
| marts | 160 US$ |
| april | 149 US$ |
| maj | 150 US$ |
| juni | 179 US$ |
| juli | 144 US$ |
| august | 172 US$ |
| september | 186 US$ |
| oktober | 163 US$ |
| november | 188 US$ |
| december | 157 US$ |
J
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A
sep. · 186 US$
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Dyrest: november (ca. 188 US$)
Billigst: januar (ca. 115 US$)
Om dette overnatningssted
Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og tv på fællesarealer.
Faciliteter
Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og tv på fællesarealer.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig indtjekning og hurtig udtjekning.
Spisning
Nyd et måltid på restauranten, eller køb en snack på stedets kaffebar/café. dette hotel har også roomservice (i et begrænset antal timer). Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmadsbuffet serveres på hverdage fra kl. 06.30 til kl. 10.00 mod et tillægsgebyr.
Værelser
Føl dig hjemme i et af de 90 værelser, der indeholder køleskab og smart-tv. Sengen på dit værelse er udstyret med topmadras. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer.
Lokation
Med et ophold hos AC Hotel by Marriott Birmingham har du en central base i Birmingham, kun få skridt fra The Mailbox og 10 minutters gang fra The Alexandra Theatre. Dette hotel ligger 1 km fra O2 Academy Birmingham og 1,2 km fra Birmingham Hippodrom.
I nærheden
Butiksområde(0.1 mil)
The Mailbox(0.1 mil)
Broad Street(0.3 mil)
Gas Street Basin(0.3 mil)
Brindleyplace(0.3 mil)
The Alexandra Theatre(0.3 mil)
Symphony Hall(0.3 mil)
Centenary Square(0.4 mil)
Birmingham Christmas Market(0.4 mil)
Library of Birmingham(0.4 mil)
O2 Academy Birmingham(0.4 mil)
Industry and Genius(0.4 mil)
Hurst Street(0.4 mil)
Victoria Square(0.4 mil)
Birmingham Rådhus(0.4 mil)
Den foretrukne lufthavn for AC Hotel by Marriott Birmingham er Birmingham Lufthavn (BHX)(17.2 mil)
Parkering
Ikkerygerværelser
Roomservice
Renseri
Rengøring
Sikkerhedsboks
Lokation
160 Wharfside Street, The Mailbox, Birmingham, England, Storbritannien
Butiksområde (0.1 mil)
The Mailbox (0.1 mil)
Broad Street (0.3 mil)
Gas Street Basin (0.3 mil)
Brindleyplace (0.3 mil)
The Alexandra Theatre (0.3 mil)
Gæsteanmeldelser
8.7
Fantastisk
Baseret på 2.219 verificerede anmeldelser
Hvem overnatter her?
Business
35%
Par
37%
Familie
8%
Gruppe
17%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På AC Hotel by Marriott Birmingham roser rejsende den centrale beliggenhed ved kanalen og det konsekvent venlige personale, mens holdningerne til værelser og morgenmad varierer på grund af støj, slidte møbler og lejlighedsvise vedligeholdelses- eller serviceproblemer.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På AC Hotel by Marriott Birmingham roser rejsende den centrale beliggenhed ved kanalen og det konsekvent venlige personale, mens holdningerne til værelser og morgenmad varierer på grund af støj, slidte møbler og lejlighedsvise vedligeholdelses- eller serviceproblemer.
Mange gæster finder værelserne rene, komfortable og rummelige med udsigt over kanalen, men andre nævner tynde vægge, ubehagelige puder eller madrasser, svage brusere og problemer med temperaturkontrollen. Faciliteterne er moderne, men begrænsede: et lille fitnesscenter og en bar, ingen restaurant eller roomservice, og betalt parkering i nærheden, som nogle finder dyrt eller forvirrende. Feedback på morgenmaden spænder fra fremragende og velassorteret til skuffende eller dårligt genopfyldt i travle perioder. Forvent et bekvemt ophold i byen med varm service og varierende oplevelser i forbindelse med værelser og spisning.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne er moderne, men begrænsede: der er et lille fitnesscenter og en bar, men ingen restaurant eller roomservice på stedet. Parkering foregår via den tilstødende Mailbox parkeringskælder, som nogle finder dyr, besværlig med bagage eller forvirrende at bruge.
Relaterede gæsteanmeldelser
10
Rosalind
26. sep. 2024
·
Overnattede 1 nat
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
10
Tom
20. dec. 2022
·
Overnattede 1 nat
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
8
Oğuzhan
1. maj 2024
·
Overnattede 7 nætter
For some reason I couldn’t get water from room service to my room at late hour once
For some reason I couldn’t get water from room service to my room at late hour once
8
Ela
28. sep. 2025
·
Overnattede 1 nat
I wish there was room servicee
I wish there was room servicee
10
Emilie
12. feb. 2023
·
Overnattede 1 nat
Very clean- lovely little gym
Very clean- lovely little gym
4
P
12. jun. 2023
·
Overnattede 1 nat
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
6
Simon
19. maj 2024
·
Overnattede 2 nætter
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
10
Iram
4. jun. 2023
·
Overnattede 2 nætter
All was perfect nice rooms and good price only issuesnis parking its £22 a day
All was perfect nice rooms and good price only issuesnis parking its £22 a day
10
Elizabeth
22. jun. 2025
·
Overnattede 2 nætter
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
8
CRAIG
1. nov. 2024
·
Overnattede 1 nat
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
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Rengøring
Anmeldelser beskriver ofte hotellet og værelserne som meget rene. Nogle få nævner mangler såsom hår i sengen, vedvarende lugt, revnede eller langsomt drænende håndvaske, eller manglende rengøringsservice.
Relaterede gæsteanmeldelser
4
MohamedHydrosJassem
9. jul. 2024
·
Overnattede 2 nætter
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
10
Chona
1. sep. 2025
·
Overnattede 1 nat
Clean room and facilities good and in safe area.
Clean room and facilities good and in safe area.
10
Sarah
31. aug. 2025
·
Overnattede 1 nat
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
10
Ian
25. okt. 2025
·
Overnattede 1 nat
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
10
Michelle
26. nov. 2025
·
Overnattede 1 nat
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Anthony
2. nov. 2024
·
Overnattede 1 nat
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
8
Tomasz
25. jan. 2025
·
Overnattede 1 nat
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
10
Sarah
8. maj 2025
·
Overnattede 1 nat
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
4
Robin
8. jan. 2023
·
Overnattede 19.364 nætter
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
10
Susan
26. maj 2025
·
Overnattede 1 nat
rooms spotless and comfy . staff really helpful and friendly
rooms spotless and comfy . staff really helpful and friendly
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Mange gæster finder værelserne rummelige, komfortable og nogle med flot udsigt over kanalen. Andre fremhæver støj fra gange eller udefra, ubehagelige eller knirkende senge og puder, slidte møbler, dæmpet belysning, støjende køleskabe og problemer med temperaturkontrol eller svage brusere.
Relaterede gæsteanmeldelser
6
Neil
31. aug. 2025
·
Overnattede 2 nætter
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
6
Lom
28. feb. 2025
·
Overnattede 1 nat
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
6
edward
7. feb. 2024
·
Overnattede 3 nætter
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
10
Alex
29. nov. 2025
·
Overnattede 1 nat
Great size room. Comfy beds and amenities were great. Excellent location too.
Great size room. Comfy beds and amenities were great. Excellent location too.
10
Elizabeth
22. jun. 2025
·
Overnattede 2 nætter
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
6
Mark
13. okt. 2025
·
Overnattede 1 nat
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Michelle
26. nov. 2025
·
Overnattede 1 nat
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Christopher
30. nov. 2025
·
Overnattede 1 nat
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
4
Kevin
22. mar. 2025
·
Overnattede 1 nat
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
4
Brett
17. jul. 2023
·
Overnattede 1 nat
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
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Service
Servicen roses bredt for at være venlig, professionel og hjælpsom, med personale der løser problemer, arrangerer væreltskift og opgraderinger og byder på en varm velkomst. Lejlighedsvise problemer inkluderer langsom indtjekning, mangel på personale i baren, fejl i booking/allokering og ufleksible beslutninger.
Relaterede gæsteanmeldelser
8
Andrew
24. jan. 2025
·
Overnattede 4 nætter
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
8
Philip
26. aug. 2023
·
Overnattede 3 nætter
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
6
Andrew
6. okt. 2023
·
Overnattede 1 nat
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
10
Mark
8. jun. 2025
·
Overnattede 1 nat
Fantastic location by the canals and very friendly, efficient and accommodating check in
Fantastic location by the canals and very friendly, efficient and accommodating check in
8
Kelly
15. feb. 2023
·
Overnattede 2 nætter
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
2
Eddie
11. aug. 2024
·
Overnattede 1 nat
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
10
Jackie
23. sep. 2025
·
Overnattede 1 nat
Orchid (the receptionist) was very friendly and helpful when checking in.
Orchid (the receptionist) was very friendly and helpful when checking in.
10
Sami
25. feb. 2024
·
Overnattede 4 nætter
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
10
rhia
28. nov. 2025
·
Overnattede 1 nat
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
10
Phillip
3. nov. 2025
·
Overnattede 1 nat
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Central beliggenhed ved kanalen ved Mailbox, i gåafstand til New Street station, Bullring og Utilita Arena, med restauranter og barer lige uden for døren og behagelig udsigt. Nogle gæster oplevede støj fra gaden/natelivet eller kraftig trafik i nærheden.
Relaterede gæsteanmeldelser
10
Jane
15. jun. 2025
·
Overnattede 3 nætter
Great location, guests get discount in the Black Sheep located adjacent.
Great location, guests get discount in the Black Sheep located adjacent.
8
ian
7. jul. 2025
·
Overnattede 2 nætter
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
10
MARGARET
5. sep. 2025
·
Overnattede 1 nat
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
10
Mandy
24. aug. 2025
·
Overnattede 2 nætter
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
10
Jonathan
27. dec. 2024
·
Overnattede 1 nat
Perfect stay in a great location
Perfect stay in a great location
8
Michael
28. apr. 2024
·
Overnattede 1 nat
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
10
Nigel
21. apr. 2025
·
Overnattede 1 nat
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
8
Jovan
3. maj 2025
·
Overnattede 2 nætter
Great location to most things in Birmingham.
Great location to most things in Birmingham.
6
Fran
26. okt. 2025
·
Overnattede 1 nat
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
10
SUNDEEP
3. feb. 2025
·
Overnattede 1 nat
Lovely place and great location and very reasonably priced compared to other hotels nearby
Lovely place and great location and very reasonably priced compared to other hotels nearby
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Feedback på morgenmaden er blandet: mange nød velsmagende, varierede muligheder, mens andre fandt maden kold eller skuffende, med lejlighedsvis underbemanding og langsom genopfyldning eller dårlig kaffe. Der er en bar med små retter, men ingen fuld service restaurant.
Relaterede gæsteanmeldelser
6
Shirley
19. nov. 2023
·
Overnattede 1 nat
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
6
Kathryn
14. nov. 2025
·
Overnattede 1 nat
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
6
Lom
28. feb. 2025
·
Overnattede 1 nat
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
10
Julie
18. okt. 2025
·
Overnattede 1 nat
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
10
Sarah
31. aug. 2025
·
Overnattede 1 nat
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
6
James
29. dec. 2023
·
Overnattede 1 nat
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
8
Gareth
23. jan. 2025
·
Overnattede 1 nat
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
6
Mark
13. okt. 2025
·
Overnattede 1 nat
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Natalie
5. okt. 2024
·
Overnattede 1 nat
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
8
Annie
23. nov. 2025
·
Overnattede 1 nat
Friendly attentive staff and a great breakfast.
Friendly attentive staff and a great breakfast.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Tina B.
21. mar. 2023
·
Overnattede 3 nætter
Skønt hotel lige ved kanalen, som giver god adgang til Birmingham bymidte og de mange lækre restauranter. Fint værelse, lækker morgenmad, venligt personale.
Skønt hotel lige ved kanalen, som giver god adgang til Birmingham bymidte og de mange lækre restauranter. Fint værelse, lækker morgenmad, venligt personale.
10
Fola
for 3 uger siden
·
Overnattede 3 nætter
Ok
Ok
10
Paul
2. aug. 2026
·
Overnattede 2 nætter
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
10
Iwan
29. jul. 2026
·
Overnattede 2 nætter
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
10
Wayne
27. jul. 2026
·
Overnattede 1 nat
The room was spotless and the staff were very helpful and polite
The room was spotless and the staff were very helpful and polite
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: 114.4324471168518USD
- 2026-09-05: 155.4554038696289USD
- 2026-09-06: 107.27502415466309USD
- 2026-09-07: 230.0899314880371USD
- 2026-09-08: 356.09467483520507USD
- 2026-09-09: 356.09467483520507USD
- 2026-09-10: 391.7041068725586USD
- 2026-09-11: 265.5387037734985USD
- 2026-09-12: 278.8840970306396USD
- 2026-09-13: 113.35289865493775USD
- 2026-09-14: 165.17135774993895USD
- 2026-09-15: 368.2349870300293USD
- 2026-09-16: 356.2519494781494USD
- 2026-09-17: 142.8645USD
- 2026-09-18: 125.22795832061767USD
- 2026-09-19: 165.17135774993895USD
- 2026-09-20: 112.27334133148193USD
- 2026-09-21: 213.0994139251709USD
- 2026-09-22: 315.2290015869141USD
- 2026-09-23: 332.46101388549806USD
- 2026-09-24: 165.17135774993895USD
- 2026-09-25: 129.74088454818727USD
- 2026-09-26: 180.28507166290282USD
- 2026-09-27: 112.27334133148193USD
- 2026-09-28: 172.98784015655517USD
- 2026-09-29: 301.5746772613525USD
- 2026-09-30: 291.37890634155275USD
- 2026-10-01: 158.12169999694825USD
- 2026-10-02: 141.42122955703735USD
- 2026-10-03: 250.0214884185791USD
- 2026-10-04: NO DATA
- 2026-10-05: 440.57841619873045USD
- 2026-10-06: 646.0015018615723USD
- 2026-10-07: 272.9964355239868USD
- 2026-10-08: 129.61613176345824USD
- 2026-10-09: 137.84969149398805USD
- 2026-10-10: 250.0214884185791USD
- 2026-10-11: 121.28959673690795USD
- 2026-10-12: 192.809USD
- 2026-10-13: 270.8874240341186USD
- 2026-10-14: 324.3522069396973USD
- 2026-10-15: 187.84194634246825USD
- 2026-10-16: 183.5237347717285USD
- 2026-10-17: 239.20975173187256USD
- 2026-10-18: 140.34168109512328USD
- 2026-10-19: 171.63638414764404USD
- 2026-10-20: 253.69456202697754USD
- 2026-10-21: 239.20975173187256USD
- 2026-10-22: 183.11390618896485USD
- 2026-10-23: 142.2908658180237USD
- 2026-10-24: 198.63746640777586USD
- 2026-10-25: 120.58589284515381USD
- 2026-10-26: 166.9306219100952USD
- 2026-10-27: 178.3937173614502USD
- 2026-10-28: 178.3937173614502USD
- 2026-10-29: 129.54616102981566USD
- 2026-10-30: 137.84969149398805USD
- 2026-10-31: 189.20545404815672USD
- 2026-11-01: 124.0647303199768USD
- 2026-11-02: 189.20545404815672USD
- 2026-11-03: 278.40231272888184USD
- 2026-11-04: 275.8853513031006USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer. Gæster, der planlægger at ankomme efter kl. 23, skal ringe på dørklokken for at komme ind.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
- Dette overnatningssted accepterer kreditkort og kontanter
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Commitment to Clean (Marriott)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Op til 2 børn i alderen 12 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner og gæster kan få adgang til deres værelser med en mobilenhed.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
- Gebyr for morgenmadsbuffet: 16 GBP pr. person (cirkapriser)
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Ikkerygerværelser
Roomservice
Renseri
Rengøring
Sikkerhedsboks
Serviceydelser
Renseri
Rengøring
Sikkerhedsboks
Opbevaring af bagage
Ekspres check-in/check-out
24-Hour Front Desk
Parkering
Parkering
Generelt
Roomservice
Ikkerygerværelser
Familierum
Aktiviteter
Udendørs møbler
Fitness Center (nearby)
Internet
Gratis wi-fi