AC Hotel by Marriott Birmingham
186 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
186 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På AC Hotel by Marriott Birmingham er prisen per natt i gjennomsnitt 115 USD i den billigste måneden (januar) og 188 USD i den dyreste måneden (november), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 115 USD |
| februar | 140 USD |
| mars | 160 USD |
| april | 149 USD |
| mai | 150 USD |
| juni | 179 USD |
| juli | 144 USD |
| august | 172 USD |
| september | 186 USD |
| oktober | 163 USD |
| november | 188 USD |
| desember | 157 USD |
J
F
M
A
M
J
J
A
sep · 186 USD
S
O
N
D
Dyreste: november (ca. 188 USD)
Billigste: januar (ca. 115 USD)
Om denne eiendommen
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og TV i fellesområdet.
Fasiliteter
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og TV i fellesområdet.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et døgnåpent forretningssenter, hurtiginnsjekking og hurtigutsjekking.
Servering
Ta deg et måltid i restauranten eller noe lett å bite i på kafeen. På dette hotellet tilbys det også romservice (på fastsatte tidspunkter). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé tilbys i ukedagene fra kl. 06.30 til kl. 10.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 90 gjesterommene, som har kjøleskap og smart-TV. Rommet har seng med overmadrass. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, toalettartikler (inkludert) og hårføner.
Beliggenhet
Dersom du velger AC Hotel by Marriott Birmingham i Birmingham, bor du like ved The Mailbox og mindre enn 10 minutter fra The Alexandra Theatre til fots. Dette hotellet ligger 0,6 mi (1 km) unna O2 Academy Birmingham og 0,7 mi (1,2 km) unna Birmingham Hippodrome (konsertsal).
Hva finnes i nærheten
Shoppingområde(0.1 miles)
The Mailbox(0.1 miles)
Broad Street(0.3 miles)
Gas Street Basin(0.3 miles)
Brindleyplace(0.3 miles)
The Alexandra Theatre(0.3 miles)
Symphony Hall(0.3 miles)
Centenary Square (torg)(0.4 miles)
Frankfurt Christmas Market Birmingham(0.4 miles)
Biblioteket i Birmingham(0.4 miles)
O2 Academy Birmingham(0.4 miles)
Industry and Genius(0.4 miles)
Hurst Street(0.4 miles)
Victoria Square(0.4 miles)
Birmingham Town Hall (rådhus)(0.4 miles)
Den foretrukne flyplassen for AC Hotel by Marriott Birmingham er Birmingham flyplass (BHX)(17.2 miles)
Parkering
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Bankboks
Beliggenhet
160 Wharfside Street, The Mailbox, Birmingham, England, Storbritannia
Shoppingområde (0.1 miles)
The Mailbox (0.1 miles)
Broad Street (0.3 miles)
Gas Street Basin (0.3 miles)
Brindleyplace (0.3 miles)
The Alexandra Theatre (0.3 miles)
Gjesteomtaler
8.7
Utrolig
basert på 2 219 verifiserte omtaler
Hvem bor her?
Business
35%
Par
37%
Familie
8%
Grupper
17%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På AC Hotel by Marriott Birmingham roser reisende den sentrale beliggenheten ved kanalen og det konsekvent vennlige personalet, mens meningene om rom og frokost varierer på grunn av støy, utdatert innredning og sporadiske vedlikeholds- eller servicefeil.
Les merVar dette til hjelp?
Hva gjestene synes
På AC Hotel by Marriott Birmingham roser reisende den sentrale beliggenheten ved kanalen og det konsekvent vennlige personalet, mens meningene om rom og frokost varierer på grunn av støy, utdatert innredning og sporadiske vedlikeholds- eller servicefeil.
Mange gjester synes rommene er rene, komfortable og romslige med utsikt over kanalen, men andre nevner tynne vegger, ubehagelige puter eller madrasser, svake dusjer og problemer med temperaturkontrollen. Fasilitetene er moderne, men begrensede: et lite treningsrom og en bar, ingen restaurant eller romservice, og betalt parkering i nærheten som noen synes er kostbar eller forvirrende. Tilbakemeldingene på frokosten spenner fra utmerket og godt påfylt til skuffende eller dårlig påfylt i travle perioder. Forvent et praktisk opphold i byen med varm service og varierende rom- og matopplevelser.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene er moderne, men begrensede: et lite treningsrom og en bar er tilgjengelige, men det er ingen restaurant eller romservice på stedet. Parkering er via Mailbox parkeringshus, som noen synes er kostbart, upraktisk for bagasje eller forvirrende å bruke.
Relaterte gjesteomtaler
10
Rosalind
26. sep. 2024
·
Overnattet 1 natt
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
This hotel has a bar which serves small plates but no restaurant. Breakfast is a buffet which is ok. The staff are helpful & very friendly. The room is modern & well equipped. All in all a convenient hotel with nice view over the canal. Would be improved by providing a restaurant & room service.
10
Tom
20. des. 2022
·
Overnattet 1 natt
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
In all the stay was very good and I couldn’t fault the hotel, would definitely stay here again. Great location surrounded by shops and restaurants and only 5-10 minute walk from the Bullring. Only issues I had were parking was a bit limited due to the hotel not having its own parking so had to park in the mailbox car park. This was quite expensive even with a discount from the hotel. It also isn’t very clear where the entrance to the car park is located. The other issue was the fire alarm went off at 8am for 10-20 seconds. Not the way you want to be woken up in the morning.
8
Oğuzhan
1. mai 2024
·
Overnattet 7 netter
For some reason I couldn’t get water from room service to my room at late hour once
For some reason I couldn’t get water from room service to my room at late hour once
8
Ela
28. sep. 2025
·
Overnattet 1 natt
I wish there was room servicee
I wish there was room servicee
10
Emilie
12. feb. 2023
·
Overnattet 1 natt
Very clean- lovely little gym
Very clean- lovely little gym
4
P
12. juni 2023
·
Overnattet 1 natt
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
The hotel is in a great position, but there is lack of information from the hotel. We had been out to a play and thought we will get room service when we get back. Asked the receptionist, did they have a menu and got the red pony it’s on your TV. Ok went up to the room, took a good 10mins to find it due to the controls not working well and the cleaners knocking the lead out. Then to find they don’t do room service, they use Deliveroo which stopped at 11pm. Why the lady didn’t tell me on reception at the time, so we could have gone out for dinner. The whole time I have been travelling I have never known a hotel not to have orange juice at breakfast. I know this is a first world problem, but they are charging for the service.
6
Simon
19. mai 2024
·
Overnattet 2 netter
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
Reception just seemed a bit offish. Gym pretty limited the safe didn’t work though that got put right on day 2 and I was offered to change rooms but I had already unpacked. The TV only had terrestrial stations so the signal wasn’t great and not many to choose from. Breakfast was ok but the coffee was probably the worst I’ve tasted! I did actually manage to enjoy my stay and most of the staff were great, but I come up to Birmingham once a year and I won’t be staying here again.
10
Iram
4. juni 2023
·
Overnattet 2 netter
All was perfect nice rooms and good price only issuesnis parking its £22 a day
All was perfect nice rooms and good price only issuesnis parking its £22 a day
10
Elizabeth
22. juni 2025
·
Overnattet 2 netter
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
8
CRAIG
1. nov. 2024
·
Overnattet 1 natt
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Parking is not ideal. It is relatively close by. If you have luggage and want to drop it off at the hotel, there is no easy option. Staff were great.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Anmeldelser beskriver ofte hotellet og rommene som svært rene. Noen få nevner feil som hår i sengen, vedvarende lukt, sprukne eller sakte drenerende vasker, eller manglende rengjøring.
Relaterte gjesteomtaler
4
MohamedHydrosJassem
9. juli 2024
·
Overnattet 2 netter
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
Nobody came to clean our room, make the bed, clean the toilet, replenish the tea and coffee or change the towels! This is not what someone staying at the Marriott expects. Very disappointed!
10
Chona
1. sep. 2025
·
Overnattet 1 natt
Clean room and facilities good and in safe area.
Clean room and facilities good and in safe area.
10
Sarah
31. aug. 2025
·
Overnattet 1 natt
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
10
Ian
25. okt. 2025
·
Overnattet 1 natt
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
Chose not to have breakfast, but room very clean, hotel public areas very clean. Would be good if we could open the window to get some fresh air in the room but other than we have enjoyed our stay
10
Michelle
26. nov. 2025
·
Overnattet 1 natt
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Anthony
2. nov. 2024
·
Overnattet 1 natt
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
Positives- great location and nice breakfast. Negatives - Room was basic and had a very strong strange odour.
8
Tomasz
25. jan. 2025
·
Overnattet 1 natt
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
10
Sarah
8. mai 2025
·
Overnattet 1 natt
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
Lovely hotel in a great location. Staff are super friendly and helpful, rooms are clean and well equipped. I’ve stayed twice now and would go back.
4
Robin
8. jan. 2023
·
Overnattet 19 364 netter
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
Found 3 hairs in the bed of the first room I was given. So gross then the room they moved us to had a dredge that didn’t work and a broken thermostat as well so the room was sweltering. Difficult to access entrance, you have to drag bags up a large exterior staircase. Very very average at best. Uncomfortable bed too. Sorry Marriott but I would never stay there again.
10
Susan
26. mai 2025
·
Overnattet 1 natt
rooms spotless and comfy . staff really helpful and friendly
rooms spotless and comfy . staff really helpful and friendly
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange gjester synes rommene er romslige og komfortable, og noen med fin utsikt over kanalen. Andre nevner støy fra korridorer eller utenfra, ubehagelige eller knirkende senger og puter, slitt møbler, dårlig belysning, støyende kjøleskap og problemer med temperaturkontroll eller svake dusjer.
Relaterte gjesteomtaler
6
Neil
31. aug. 2025
·
Overnattet 2 netter
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
Fantastic location, staff are really helpful and friendly. The beds are just not comfortable at all. Can also be quite noisy, especially later on at night
6
Lom
28. feb. 2025
·
Overnattet 1 natt
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
6
edward
7. feb. 2024
·
Overnattet 3 netter
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
Hotel was in a good location. I reserved a king bed for my wife and I. This was two twins pushed together. Not exactly a comfortable bed. Property was clean and staff was helpful.
10
Alex
29. nov. 2025
·
Overnattet 1 natt
Great size room. Comfy beds and amenities were great. Excellent location too.
Great size room. Comfy beds and amenities were great. Excellent location too.
10
Elizabeth
22. juni 2025
·
Overnattet 2 netter
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
6
Mark
13. okt. 2025
·
Overnattet 1 natt
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Michelle
26. nov. 2025
·
Overnattet 1 natt
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
Fabulous hotel. Location and canal view from bedroom wonderful. The receptionists were super friendly and the room spotlessly clean from Rumi hosekeeping . Fluffy white towels abd hot powerful showers. Most importantly a very comfy matress and crisp white bed linen.
6
Christopher
30. nov. 2025
·
Overnattet 1 natt
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
Very uncomfortable pillows, shower was very weak water, more like a slow drip. We had some drinks ar the bar but it was very slow service.
4
Kevin
22. mars 2025
·
Overnattet 1 natt
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
I normally stay in this hotel in Birmingham city Centre. Unfortunately, my stay wasn't as pleasant on this occasion. During the night I discovered the air-conditioning was centrally managed and I wasn't able to cool the room. I was also unable to open any window or door, which I have been able to do in other rooms at previous days. This unfortunately made it a very unpleasant day for me.
4
Brett
17. juli 2023
·
Overnattet 1 natt
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
Stayed at this hotel for one night. Location was fine with lots of a bars and restaurants close by. On arrival we were told we had been upgraded to a superior room which was nice. On entering the room the disappointment was instant! The bed legs were broken and the bed creaked and moved. The mattress was worn out and it felt like you were rolling into the middle. The terrible looking pvc leather sofa was worn out and looked like a cat had been scratching at the arms! The bed base looked dirty and the room was dull and very beige! Breakfast was poor, greasy and luke warm. Not what I would expect from a Marriott and having stayed in a premier inn two weeks prior for three nights it is nowhere near the quality of its cheaper alternatives. Save yourself some money and stay elsewhere!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen roses bredt som vennlig, profesjonell og hjelpsom, med personale som løser problemer, arrangerer rombytter og oppgraderinger, og gir en varm velkomst. Sporadiske problemer inkluderer treg innsjekking, mangel på bemanning i baren, feilaktig booking/tildeling og ufleksible vedtak.
Relaterte gjesteomtaler
8
Andrew
24. jan. 2025
·
Overnattet 4 netter
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
8
Philip
26. aug. 2023
·
Overnattet 3 netter
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
Fantastic hotel in a fantastic location. Just make sure that you don't make a mistake on your booking as you won't get any help. I accidently booked the wrong dates and was offered no help whatsoever to change it back. I've stayed here several times and love the hotel. I was therefore, thoroughly disappointed that I was offered no options to make the changes I required. I offered to pay the difference to cover any losses that the hotel would incur, but this made no difference. It was ultimately my mistake and therefore my problem, but customer service is often measured when things don't go to plan. The company policy around such incidents is poor, in my opinion. It is a great shame as I really like the hotel. The staff on reception during the nights we did stay, were great.
6
Andrew
6. okt. 2023
·
Overnattet 1 natt
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
Slow check in (although apologies for this were profuse) and room very spartan and unappealing
10
Mark
8. juni 2025
·
Overnattet 1 natt
Fantastic location by the canals and very friendly, efficient and accommodating check in
Fantastic location by the canals and very friendly, efficient and accommodating check in
8
Kelly
15. feb. 2023
·
Overnattet 2 netter
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
The hotel was in a great location, was clean and staff were helpful but they had to be helpful to resolve regular mistakes of their colleagues. This made the hotel seem less professional. We arrived at our room but someone was in there so due to their mistake we got upgraded to a room with a view. Then the staff member only booked us in the room for one night so our room cards didnt let us access the room so we had to go back downstairs where another member of staff booked us correctly in the room. They said this had happened to a few people that night. Didn't get car park discount as the link didn't work in the email so didn't know the discount code. Hotel said they couldn't give me the discount as I had already paid the full price - fair enough but if I had been given the discount code when booking then I wouldn't have paid the full price. A lovely hotel, just need to train staff better so they make less mistakes.
2
Eddie
11. aug. 2024
·
Overnattet 1 natt
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
Really disgusted with the hotels impersonal approach. With the current situations in many major cities, my wife, (a pwerson of colour) was too worried to visit Birmingham as planned. We spoke to the hotel, who were extremely cold, unhelpful and had no care of our situation. We requested a refund and was flatly declined. Quoting policy, with no human sense or reasonning is something that I find awful. I will not be using this chain in thecfuture
10
Jackie
23. sep. 2025
·
Overnattet 1 natt
Orchid (the receptionist) was very friendly and helpful when checking in.
Orchid (the receptionist) was very friendly and helpful when checking in.
10
Sami
25. feb. 2024
·
Overnattet 4 netter
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
Lee ,has been absolutely five star treatment: Did not appreciate the newcomer Adam was in his infancy as he came across as an individual who has worked within the hospitality sector for many years . Finally you can’t leave a comment without praising the dynamic trio Ali, Prijyah and Aneesha for who truly welcome people and make you feel that you’re back home Great team great service You just need to get your eco friendly status up by introducing the high spec low cost bamboo toilet roll, napkins, fascial tissues etc from unigreen products limited. www.uni-green.co.uk Thank you
10
rhia
28. nov. 2025
·
Overnattet 1 natt
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
Unfortunately the room we were originally placed in didn’t have a working tv but the night manager Lee was extremely polite and apologetic and sorted the issue promptly. He compensated us for the inconvenience. and promptly managed to move us to another room which has a working tv. He was so kind and made sure to do all he could to enable we had a good stay, which we did. The hotel was clean and all the staff were lovely. Definitely somewhere I would stay again.
10
Phillip
3. nov. 2025
·
Overnattet 1 natt
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Staff amazing had loud neighbors and was immediately move no hassle or issues. Moved to a quieter area everything after that was perfect
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentral beliggenhet ved kanalen ved Mailbox, innen gangavstand til New Street stasjon, Bullring og Utilita Arena, med restauranter og barer rett utenfor døren og fin utsikt. Noen gjester opplevde støy fra gaten/utelivet eller mye trafikk i nærheten.
Relaterte gjesteomtaler
10
Jane
15. juni 2025
·
Overnattet 3 netter
Great location, guests get discount in the Black Sheep located adjacent.
Great location, guests get discount in the Black Sheep located adjacent.
8
ian
7. juli 2025
·
Overnattet 2 netter
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
10
MARGARET
5. sep. 2025
·
Overnattet 1 natt
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
Great Hotel in central Birmingham overlooking the Canal. Next door to the Mailbox with its lovely restaurants. Chose this Hotel for its closeness to the Alexandra Theatre and also convenient for New St Station.
10
Mandy
24. aug. 2025
·
Overnattet 2 netter
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
Great location overlooking the canal and easy walking distance to the train station and bull ring shopping mall
10
Jonathan
27. des. 2024
·
Overnattet 1 natt
Perfect stay in a great location
Perfect stay in a great location
8
Michael
28. apr. 2024
·
Overnattet 1 natt
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
Well located close to the canals and The Mailbox mall. A good 10 minute walk to the bullring. Plenty of restaurants on the doorstep. Not far from Broad Street. Comfortable overall, what you see is what you get. Modern style but a little bit corporate as expected. Room was a touch warm despite air con, which turns off half way through the night. Would stay again.
10
Nigel
21. apr. 2025
·
Overnattet 1 natt
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
Stayed just the one night , but the hotel is in the perfect location for going to concerts , bars and restaurants, the staff were so friendly and helpful, out twin room was excellent,next time visiting Birmingham will definitely stay here again.
8
Jovan
3. mai 2025
·
Overnattet 2 netter
Great location to most things in Birmingham.
Great location to most things in Birmingham.
6
Fran
26. okt. 2025
·
Overnattet 1 natt
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
Good welcome at reception. We had superior room which was tired in appearance and very noisy as we faced the canal
10
SUNDEEP
3. feb. 2025
·
Overnattet 1 natt
Lovely place and great location and very reasonably priced compared to other hotels nearby
Lovely place and great location and very reasonably priced compared to other hotels nearby
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Tilbakemeldingene på frokosten er blandede: mange likte velsmakende og varierte alternativer, mens andre fant maten kald eller skuffende, med sporadisk underbemanning og treg påfylling eller dårlig kaffe. Det er en bar med småretter, men ingen fullservice restaurant.
Relaterte gjesteomtaler
6
Shirley
19. nov. 2023
·
Overnattet 1 natt
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
nice room and bar area breakfast was absolutly dire not worth £2.50 let alone £12.00 burnt scrambled eggs raw sausages all i ended up with was 2 slices of toast and 2 bits of bacon total rubbish
6
Kathryn
14. nov. 2025
·
Overnattet 1 natt
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
Staff were great however I felt the images on the site were misleading- I booked a room with a queen bed, the bed was a normal double, the leather sofa was really scratched up and damaged looking, the tv remote had battery salt coming out of it (they did replace the remote), just was a bit shabby and disappointing considering I paid £261 for a night there. Additionally the images made it look like a massive breakfast buffet but there was not much choice at all and the quality wasn’t great. So the service was friendly and great and can’t fault it but the room and general hotel was not to the standard I expected for the price I paid unfortunately. It had a nice bathroom and wasn’t the worst but I would not pay that price for that room again.
6
Lom
28. feb. 2025
·
Overnattet 1 natt
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
in room wall socket on desk was faulty, Mini fridge was extremely noisy and kept me awake. Eventually got annoyed enough to pull the power socket out! Breakfast was mediocre at best and coffee was almost on par with the brown water you get from Greggs.
10
Julie
18. okt. 2025
·
Overnattet 1 natt
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
Lovely clean room with a big bed which was a bit on the firm side for us. A few more milk sachets would of been good. Breakfast was fantastic wibeingvthe best buffet breakfast ive had i think. Friendly helpful staff
10
Sarah
31. aug. 2025
·
Overnattet 1 natt
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
Great stay for 1 night. Staff friendly and helpful, especially night porter. Hotel is spotlessly clean. Breakfast very good and wide selection
6
James
29. des. 2023
·
Overnattet 1 natt
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
Our stay at the hotel was generally pleasant, thanks to the excellent reception staff and the cleanliness and comfort of our room. However, we encountered some issues during breakfast. The restaurant was understaffed, with only one person managing all the service. We faced difficulties such as a malfunctioning coffee machine, and essentials like sugar and butter running out without being refilled. It was challenging to place our order as we had to actively seek the waitress’s attention. Additionally, the dish we received did not match its description, and we were advised to modify it ourselves using buffet items, which was impractical. When I expressed these concerns to the waitress, her response lacked an apology and focused on the challenges of managing the service single-handedly during a busy period. I believe these areas could greatly benefit from attention and improvement.
8
Gareth
23. jan. 2025
·
Overnattet 1 natt
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
6
Mark
13. okt. 2025
·
Overnattet 1 natt
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
Noisy squeaky bed. Thin walls can hear people in corridor and in neighbouring rooms. Breakfast not good. Hash brown like cardboard sausage chewy. All seemed very stale.
10
Natalie
5. okt. 2024
·
Overnattet 1 natt
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
Really great stay! The staff were all helpful and professional and the breakfast team were especially good accommodating one of the party who is celiac with a great breakfast of bacon and eggs cooked separately and served directly to the table. The buffet breakfast was also brilliant and with lots of choice! Really would recommend staying here.
8
Annie
23. nov. 2025
·
Overnattet 1 natt
Friendly attentive staff and a great breakfast.
Friendly attentive staff and a great breakfast.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Fola
for 3 uker siden
·
Overnattet 3 netter
Ok
Ok
10
Paul
2. aug. 2026
·
Overnattet 2 netter
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
The hotel is ideally located not too far from Broad street and has a wide variety of pubs and restaurants in the vicinity. The Hotel has a pleasant reception and bar area, although it does lack some natural light. This doesn't cause an issue just an observation. The hotel rooms are very comfortable and include a fridge for personal use, which is great. The hotel bar is open until late which is very convenient if you fancy a night cap. You can park within the Mailbox building with a reduced fee with a code from the hotel. However be careful on the post code they send you for directions as it's wrong and you end up in the back of some hotel! Look up Q Parks in the mailbox on google and use that post code.
10
Iwan
29. juli 2026
·
Overnattet 2 netter
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
Fantastic location within walking distance of everything you could need, helpful staff and lovely room
10
Wayne
27. juli 2026
·
Overnattet 1 natt
The room was spotless and the staff were very helpful and polite
The room was spotless and the staff were very helpful and polite
8
Kay
25. juli 2026
·
Overnattet 3 netter
Clean room and nice staff
Clean room and nice staff
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-04: 114.4324471168518USD
- 2026-09-05: 155.4554038696289USD
- 2026-09-06: 107.27502415466309USD
- 2026-09-07: 230.0899314880371USD
- 2026-09-08: 356.09467483520507USD
- 2026-09-09: 356.09467483520507USD
- 2026-09-10: 391.7041068725586USD
- 2026-09-11: 265.5387037734985USD
- 2026-09-12: 278.8840970306396USD
- 2026-09-13: 113.35289865493775USD
- 2026-09-14: 165.17135774993895USD
- 2026-09-15: 368.2349870300293USD
- 2026-09-16: 356.2519494781494USD
- 2026-09-17: 142.8645USD
- 2026-09-18: 125.22795832061767USD
- 2026-09-19: 165.17135774993895USD
- 2026-09-20: 112.27334133148193USD
- 2026-09-21: 213.0994139251709USD
- 2026-09-22: 315.2290015869141USD
- 2026-09-23: 332.46101388549806USD
- 2026-09-24: 165.17135774993895USD
- 2026-09-25: 129.74088454818727USD
- 2026-09-26: 180.28507166290282USD
- 2026-09-27: 112.27334133148193USD
- 2026-09-28: 172.98784015655517USD
- 2026-09-29: 301.5746772613525USD
- 2026-09-30: 291.37890634155275USD
- 2026-10-01: 158.12169999694825USD
- 2026-10-02: 141.42122955703735USD
- 2026-10-03: 250.0214884185791USD
- 2026-10-04: NO DATA
- 2026-10-05: 440.57841619873045USD
- 2026-10-06: 646.0015018615723USD
- 2026-10-07: 272.9964355239868USD
- 2026-10-08: 129.61613176345824USD
- 2026-10-09: 137.84969149398805USD
- 2026-10-10: 250.0214884185791USD
- 2026-10-11: 121.28959673690795USD
- 2026-10-12: 192.809USD
- 2026-10-13: 270.8874240341186USD
- 2026-10-14: 324.3522069396973USD
- 2026-10-15: 187.84194634246825USD
- 2026-10-16: 183.5237347717285USD
- 2026-10-17: 239.20975173187256USD
- 2026-10-18: 140.34168109512328USD
- 2026-10-19: 171.63638414764404USD
- 2026-10-20: 253.69456202697754USD
- 2026-10-21: 239.20975173187256USD
- 2026-10-22: 183.11390618896485USD
- 2026-10-23: 142.2908658180237USD
- 2026-10-24: 198.63746640777586USD
- 2026-10-25: 120.58589284515381USD
- 2026-10-26: 166.9306219100952USD
- 2026-10-27: 178.3937173614502USD
- 2026-10-28: 178.3937173614502USD
- 2026-10-29: 129.54616102981566USD
- 2026-10-30: 137.84969149398805USD
- 2026-10-31: 189.20545404815672USD
- 2026-11-01: 124.0647303199768USD
- 2026-11-02: 189.20545404815672USD
- 2026-11-03: 278.40231272888184USD
- 2026-11-04: 275.8853513031006USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Gjester som planlegger ankomst etter kl. 23.00, kan be om å få komme inn ved hjelp av ringeklokken på døren.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kontanter
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Commitment to Clean (Marriott)
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Opptil 2 barn som er 12 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter; gjestene kan låse opp rommet med mobilnøkkel.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Pris for frokostbuffé: ca. GBP 16 per person
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Bankboks
Tjenester
Renseri
Rengjøring
Bankboks
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
24-Hour Front Desk
Parkering
Parkering
Generelt
Romservice
Rom for ikke-røykere
Familierom
Aktiviteter
Utemøbler
Fitness Center (nearby)
Internett
Gratis wi-fi