JW Marriott Cancun Resort & Spa
US$ 292
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 292
/ noite
Média para setembro
Média de preços por mês
Em JW Marriott Cancun Resort & Spa, a diária custa em média US$ 272 no mês mais barato (agosto) e US$ 554 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 455 |
| fevereiro | US$ 554 |
| março | US$ 452 |
| abril | US$ 395 |
| maio | US$ 344 |
| junho | US$ 301 |
| julho | US$ 304 |
| agosto | US$ 272 |
| setembro | US$ 292 |
| outubro | US$ 335 |
| novembro | US$ 411 |
| dezembro | US$ 553 |
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Mais caro: fevereiro (aprox. US$ 554)
Mais barato: agosto (aprox. US$ 272)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, uma quadra de tênis externa e uma sau...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, uma quadra de tênis externa e uma sauna seca. Este resort também oferece serviços de concierge, loja de presentes/banca de jornal e cabeleireiro.
Comodidades
As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Resort oferece instalações para eventos, como espaço para conferência e salas de reunião. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
Jantar
Saboreie uma especialidade do Bravio, um dos 4 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 3 bares/lounges. Há café da manhã (buffet) disponível diariamente, entre 8h e 11h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 447 quartos com frigobares e TVs LED. Os quartos possuem varandas particulares. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo.
Localização
Com ótima localização em Cancun (na área de Zona Hotelera), JW Marriott Cancun Resort & Spa está a 5 minutos de carro de Iberostar Cancun Golf Course e de Praias da Zona Hoteleira. Este resort na praia fica a 5 km de Praia Delfines e a 3,7 km de Centro Comercial La Isla.
Lugares próximos
Lagoa Nichupté(0.2 milhas)
Praia Ballenas(0.3 milhas)
Aquaworld(0.5 milhas)
Oasis Arena(1 milhas)
Shopping Luxury Avenue(1 milhas)
San Miguelito(1 milhas)
Shopping Kukulcan Plaza(1 milhas)
Museo Maya de Cancún(1.3 milhas)
Iberostar Cancun Golf Course(1.3 milhas)
Praia Marlin(1.4 milhas)
Praias da Zona Hoteleira(1.4 milhas)
El Sol de Cancun(1.6 milhas)
Centro Comercial La Isla(1.7 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1.7 milhas)
Zona Arqueológica Yamil Lu'um(1.9 milhas)
O aeroporto mais próximo para chegar a JW Marriott Cancun Resort & Spa fica em Aeroporto Internacional de Cancún (CUN)(11.1 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.2 milhas)
Praia Ballenas (0.3 milhas)
Aquaworld (0.5 milhas)
Oasis Arena (1 milhas)
Shopping Luxury Avenue (1 milhas)
San Miguelito (1 milhas)
Opções de quarto
12
Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View
Detalhes do quarto
1 Cama De Casal
Acomoda 4
467 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Banheiro privativo
12
Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite
Detalhes do quarto
1 Cama De Casal
Acomoda 4
957 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
9
Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite
Detalhes do quarto
1 Cama De Casal
Acomoda 4
1345 ft²
VarandaÁrea de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
10
Quarto premium, 1 cama King, vista para o oceano (Balcony)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
467 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sofá-cama
11
Caribbean Suite, 1 King Bed, 1 Bedroom Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
957 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
14
Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
467 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Banheiro privativo
12
Quarto luxo, 1 cama King, vista para o oceano (Balcony)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
467 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sofá-cama
13
JW Luxury Suite, 1 King Bed, Junior Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
785 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
8
Quarto premium, 2 camas de casal, vista para o oceano (Balcony)
Detalhes do quarto
2 Camas De Casal
Acomoda 4
467 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sofá-cama
7
Quarto luxo, 2 camas de casal, vista para o oceano (Balcony)
Detalhes do quarto
2 Camas De Casal
Acomoda 4
459 ft²
VarandaAr condicionadoCamas dobráveis ou extras (gratuitas)Sofá-cama
19
Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite
Detalhes do quarto
1 Cama De Casal
Acomoda 4
2947 ft²
VarandaÁrea de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
13
Club 91 (2 Adults), Club Level, 1 King Bed, Grand 1 Bedroom Suite
Detalhes do quarto
1 Cama De Casal
Acomoda 4
1344 ft²
VarandaÁrea de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)Sala de estar separada
Avaliações dos hóspedes
9
Fantástico
Com base em 1.009 avaliações verificadas
Quem se hospeda aqui?
Negócios
8%
Casal
39%
Famílias
42%
Grupos
8%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No JW Marriott Cancun Resort & Spa, os viajantes elogiam consistentemente o atendimento caloroso e profissional, os quartos espaçosos com vista para o oceano e as atraentes piscinas, em uma localização conveniente e segura na Zona Hoteleira. Também observam reformas em andamento, ruído ocasional e a presença de sargasso na praia.
Leia maisIsso foi útil?
Opinião dos hóspedes
No JW Marriott Cancun Resort & Spa, os viajantes elogiam consistentemente o atendimento caloroso e profissional, os quartos espaçosos com vista para o oceano e as atraentes piscinas, em uma localização conveniente e segura na Zona Hoteleira. Também observam reformas em andamento, ruído ocasional e a presença de sargasso na praia.
Muitos destacam áreas comuns impecáveis, uma academia e spa bem equipados, e uma atmosfera relaxante e tranquila. Comentários frequentes mencionam disponibilidade limitada de restaurantes, preços altos no local e pouca animação noturna. Espere uma estadia sofisticada e tranquila, com uma equipe excelente, mas verifique o status das reformas e planeje gastos mais altos com alimentação.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As piscinas, o spa e a academia recebem muitos elogios, e muitos apreciam as cabanas à beira-mar. As avaliações também mencionam reformas em andamento com ruído durante o dia, problemas ocasionais com elevadores, fechamento de alguns espaços (lobby/bar ou restaurantes) e um ambiente calmo, com pouca variedade de entretenimento programado.
Avaliações dos hóspedes relacionadas
8
Joshua
23 de mar. de 2025
·
Hospedou-se por 7 noites
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
8
Jon
27 de set. de 2025
·
Hospedou-se por 3 noites
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
8
Lori
3 de mar. de 2025
·
Hospedou-se por 4 noites
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
8
Carlos
22 de mai. de 2025
·
Hospedou-se por 3 noites
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
10
Trisha
25 de mai. de 2023
·
Hospedou-se por 3 noites
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
10
Gurdeep Singh
8 de set. de 2025
·
Hospedou-se por 4 noites
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
lauren
27 de ago. de 2025
·
Hospedou-se por 4 noites
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
10
Anthony
10 de ago. de 2023
·
Hospedou-se por 4 noites
Construction was annoying.
Construction was annoying.
10
Raul
4 de ago. de 2025
·
Hospedou-se por 3 noites
some work being done to the hotel lobby bar, very well handled. stay was great as always!
some work being done to the hotel lobby bar, very well handled. stay was great as always!
8
Ricardo
14 de ago. de 2025
·
Hospedou-se por 10 noites
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações descrevem repetidamente a propriedade e os quartos como muito limpos e bem conservados. Alguns hóspedes relataram pequenas falhas, como cabelo nos chuveiros, banheiros de piscina sujos ou manutenção inadequada dos corredores.
Avaliações dos hóspedes relacionadas
6
Christopher
15 de jul. de 2024
·
Hospedou-se por 7 noites
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
10
Elizabeth
6 de ago. de 2023
·
Hospedou-se por 2 noites
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
10
Ray
28 de ago. de 2025
·
Hospedou-se por 7 noites
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
8
Greg
29 de mar. de 2025
·
Hospedou-se por 7 noites
Service is great, they just need to pay attention to the cleanliness of the halls.
Service is great, they just need to pay attention to the cleanliness of the halls.
10
steven.
12 de jul. de 2024
·
Hospedou-se por 4 noites
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
4
Ali Reza
10 de abr. de 2023
·
Hospedou-se por 4 noites
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
10
Ozgen
3 de dez. de 2025
·
Hospedou-se por 4 noites
Everything was top notch! Rooms were clean, staff was friendly and food was great
Everything was top notch! Rooms were clean, staff was friendly and food was great
4
Brooklyn
6 de dez. de 2024
·
Hospedou-se por 3 noites
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
10
Vanarath
18 de ago. de 2025
·
Hospedou-se por 8 noites
Hôtel très propre avec un personnel très accueillant.
Hôtel très propre avec un personnel très accueillant.
10
Mya
5 de mar. de 2025
·
Hospedou-se por 4 noites
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com varandas e vistas deslumbrantes para o oceano. Alguns relatam ruído de construção ou de equipamentos, camas de casal pequenas ou configurações restritas de sofá-cama, e Wi-Fi instável ou ar condicionado barulhento.
Avaliações dos hóspedes relacionadas
8
Lori
3 de mar. de 2025
·
Hospedou-se por 4 noites
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
10
Melanie B
4 de abr. de 2025
·
Hospedou-se por 4 noites
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
8
Kellie
6 de mar. de 2024
·
Hospedou-se por 2 noites
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
10
Gurdeep Singh
8 de set. de 2025
·
Hospedou-se por 4 noites
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
Anayazing DE LA
20 de jul. de 2025
·
Hospedou-se por 7 noites
Great place Beds a little small Wifi service not good
Great place Beds a little small Wifi service not good
10
Suhas
25 de dez. de 2024
·
Hospedou-se por 7 noites
Excellent sea facing rooms.
Excellent sea facing rooms.
10
Jesus
10 de ago. de 2025
·
Hospedou-se por 2 noites
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Ranj
9 de ago. de 2024
·
Hospedou-se por 5 noites
Really nice rooms
Really nice rooms
8
Melanie
12 de abr. de 2024
·
Hospedou-se por 1 noite
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
10
Alistair
11 de jul. de 2025
·
Hospedou-se por 3 noites
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é um ponto alto: a equipe é consistentemente atenciosa, prestativa e profissional em todo o resort. Reclamações isoladas citam interações lentas ou pouco amigáveis por vezes, ou problemas com as políticas da recepção ou do lounge.
Avaliações dos hóspedes relacionadas
6
Daniel
29 de abr. de 2024
·
Hospedou-se por 3 noites
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
10
Shelley
6 de ago. de 2025
·
Hospedou-se por 4 noites
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
10
LENA
18 de mar. de 2025
·
Hospedou-se por 5 noites
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
8
Gloriana
21 de abr. de 2025
·
Hospedou-se por 5 noites
Staff very nice exept the service of concierge very poor
Staff very nice exept the service of concierge very poor
10
Jesus
10 de ago. de 2025
·
Hospedou-se por 2 noites
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
2
Jesse
19 de dez. de 2023
·
Hospedou-se por 7 noites
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
10
Mohadeseh
10 de jun. de 2025
·
Hospedou-se por 4 noites
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
10
Rodrigo
4 de jul. de 2025
·
Hospedou-se por 4 noites
Best service in Cancun
Best service in Cancun
10
Karen
15 de mar. de 2025
·
Hospedou-se por 5 noites
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
10
Lisa
5 de dez. de 2023
·
Hospedou-se por 7 noites
The best customer experience we have ever had.
The best customer experience we have ever had.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização central e segura na Zona Hoteleira, com fácil acesso à praia, ônibus, lojas e restaurantes próximos. Vários hóspedes observam a presença de sargasso e, às vezes, ondas fortes ou uma praia mais estreita, o que pode limitar o aproveitamento do oceano.
Avaliações dos hóspedes relacionadas
8
Mark
9 de set. de 2025
·
Hospedou-se por 11 noites
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
8
Pierre
18 de jun. de 2025
·
Hospedou-se por 7 noites
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
10
Jeffery
5 de ago. de 2024
·
Hospedou-se por 9 noites
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
10
Olanrewaju Oluwole
5 de abr. de 2025
·
Hospedou-se por 4 noites
Fantastic location
Fantastic location
10
Katie
2 de ago. de 2025
·
Hospedou-se por 1 noite
We loved our stay! Great location.
We loved our stay! Great location.
10
Jennifer
9 de mai. de 2023
·
Hospedou-se por 2 noites
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
10
Pushpak
28 de dez. de 2024
·
Hospedou-se por 4 noites
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
10
LANA DEANN
18 de jul. de 2025
·
Hospedou-se por 4 noites
Love the location and the beach. The staff was the best!
Love the location and the beach. The staff was the best!
10
Ricardo
6 de set. de 2025
·
Hospedou-se por 5 noites
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
10
EDGAR J
9 de abr. de 2025
·
Hospedou-se por 4 noites
Great property with easy access to restaurants and shopping
Great property with easy access to restaurants and shopping
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã e alguns restaurantes no local (especialmente o Gustino) recebem elogios, mas a alimentação é frequentemente descrita como cara, com alguns fechamentos, opções limitadas de almoço ou qualidade/serviço inconsistentes. Muitos hóspedes preferem comer fora da propriedade ou usar o Club 91 para obter melhor custo-benefício.
Avaliações dos hóspedes relacionadas
6
robert
14 de ago. de 2025
·
Hospedou-se por 5 noites
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
8
Roxanne
2 de dez. de 2023
·
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
8
Jon
27 de set. de 2025
·
Hospedou-se por 3 noites
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
10
Chanel
13 de set. de 2025
·
Hospedou-se por 7 noites
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
8
Alejandro
19 de ago. de 2025
·
Hospedou-se por 5 noites
Great property especially the pools. However restaurant option are expensive and not family friendly
Great property especially the pools. However restaurant option are expensive and not family friendly
8
Rie
30 de nov. de 2025
·
Hospedou-se por 7 noites
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
10
Jesus
10 de ago. de 2025
·
Hospedou-se por 2 noites
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Nelson
7 de jul. de 2025
·
Hospedou-se por 3 noites
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
10
Todd
16 de jun. de 2025
·
Hospedou-se por 4 noites
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
8
Nicholaas
27 de fev. de 2024
·
Hospedou-se por 7 noites
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Lok Sin
27 de abr. de 2026
·
Hospedou-se por 2 noites
Segunda vez que me hospedo neste hotel. Café da manhã espetacular, quarto amplo, banheiro incrível. Academia muito completa e com uma vista linda para a praia. Piscinas também são ótimas e com atendimento muito bom do bar. Recomendo fortemente este hotel.
Segunda vez que me hospedo neste hotel. Café da manhã espetacular, quarto amplo, banheiro incrível. Academia muito completa e com uma vista linda para a praia. Piscinas também são ótimas e com atendimento muito bom do bar. Recomendo fortemente este hotel.
10
Nelson
22 de jun. de 2025
·
Hospedou-se por 4 noites
Otima experiência.
Otima experiência.
8
Delfina
8 de set. de 2024
·
Hospedou-se por 2 noites
excelente
excelente
10
francisco
3 de ago. de 2024
·
Hospedou-se por 6 noites
Tofo excelente
Tofo excelente
8
RENATO
30 de jan. de 2024
·
Hospedou-se por 4 noites
Tive problemas no check in, meu quarto só foi liberado às 15:30
Tive problemas no check in, meu quarto só foi liberado às 15:30
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considering this hotel for your Cancún trip?
Qual é o valor médio das diárias no JW Marriott Cancun Resort & Spa em Cancún?
Nos próximos 60–90 dias, as diárias no JW Marriott Cancun Resort & Spa em Cancún geralmente ficam em torno de US$ 215 por noite para dois hóspedes, variando de US$ 188 a US$ 301.
Qual a melhor época para visitar o JW Marriott Cancun Resort & Spa com menos movimento?
Junho é o mês mais tranquilo para visitar o JW Marriott Cancun Resort & Spa em Cancún; a demanda atinge o pico em agosto. Planeje para praias mais calmas e menos multidões no início do verão e espere as condições mais movimentadas durante eventos no final do verão.
Qual mês tem as tarifas mais baixas no JW Marriott Cancun Resort & Spa?
Agosto é o mês mais barato para se hospedar no JW Marriott Cancun Resort & Spa em Cancún, com uma média de US$ 404 por noite; dezembro é o mais caro, com uma média de US$ 721. As tarifas mais baixas em agosto acontecem mesmo com junho sendo o mês mais tranquilo em relação ao movimento.
Quais atrações próximas e que tipo de viajantes são mais adequados para o JW Marriott Cancun Resort & Spa?
Localizado em Quintana Roo, o JW Marriott Cancun Resort & Spa em Cancún está próximo à Lagoa Nichupté e ao Museu Maya de Cancún, com fácil acesso ao La Isla Shopping Mall e às praias da Zona Hoteleira. A propriedade atrai especialmente famílias e casais e está posicionado em torno de experiências de Praia/Costa e de Luxo.
Como as tarifas do JW Marriott Cancun Resort & Spa se comparam com outros hotéis em Cancún?
Mais barato que 8 de 19 hotéis comparáveis nas proximidades, o JW Marriott Cancun Resort & Spa em Cancún apresenta uma mediana típica de US$ 453 por noite, em comparação com cerca de US$ 384 para seus concorrentes.
Quanto está a diária em JW Marriott Cancun Resort & Spa-Cancún em comparação com as últimas semanas?
O preço atual em JW Marriott Cancun Resort & Spa-Cancún é de US$ 258 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 30% abaixo da média de US$ 381 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 344 e US$ 465.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: 248.0874679012451USD
- 2026-09-18: 272.8511901240234USD
- 2026-09-19: 272.39118848541256USD
- 2026-09-20: 257.7641592651367USD
- 2026-09-21: 257.79400516210933USD
- 2026-09-22: 256.7193602039184USD
- 2026-09-23: 256.7193602039184USD
- 2026-09-24: 256.7193602039184USD
- 2026-09-25: 261.594943196289USD
- 2026-09-26: 272.8511901240234USD
- 2026-09-27: 261.594943196289USD
- 2026-09-28: 272.8511901240234USD
- 2026-09-29: 266.9951238765869USD
- 2026-09-30: 272.8511901240234USD
- 2026-10-01: 266.84785609387205USD
- 2026-10-02: 285.60826180169676USD
- 2026-10-03: 266.0974524765014USD
- 2026-10-04: 277.35368188903806USD
- 2026-10-05: 281.11703230883785USD
- 2026-10-06: 277.35368188903806USD
- 2026-10-07: 277.35368188903806USD
- 2026-10-08: 285.60826180169676USD
- 2026-10-09: 285.60826180169676USD
- 2026-10-10: 266.0974524765014USD
- 2026-10-11: 266.0974524765014USD
- 2026-10-12: 276.6032607564697USD
- 2026-10-13: 266.0974524765014USD
- 2026-10-14: 266.0974524765014USD
- 2026-10-15: 289.36033243414306USD
- 2026-10-16: 266.0974524765014USD
- 2026-10-17: 281.11703230883785USD
- 2026-10-18: 243.58497613623044USD
- 2026-10-19: 242.83455500366208USD
- 2026-10-20: 242.83455500366208USD
- 2026-10-21: 242.83455500366208USD
- 2026-10-22: 243.58497613623044USD
- 2026-10-23: 250.3387137837524USD
- 2026-10-24: 250.3387137837524USD
- 2026-10-25: 242.83455500366208USD
- 2026-10-26: 242.83455500366208USD
- 2026-10-27: 229.3270621934204USD
- 2026-10-28: 239.0824843712158USD
- 2026-10-29: 242.83455500366208USD
- 2026-10-30: 251.83953853369138USD
- 2026-10-31: 251.83953853369138USD
- 2026-11-01: 242.83455500366208USD
- 2026-11-02: 229.3270621934204USD
- 2026-11-03: 231.57832559112546USD
- 2026-11-04: 379.8829904978027USD
- 2026-11-05: 290.8611746992798USD
- 2026-11-06: 294.76785198229976USD
- 2026-11-07: 294.48781900061033USD
- 2026-11-08: 257.8428725638428USD
- 2026-11-09: 257.8428725638428USD
- 2026-11-10: 257.8428725638428USD
- 2026-11-11: 259.3436973137817USD
- 2026-11-12: 233.07915034106443USD
- 2026-11-13: 242.08413387109374USD
- 2026-11-14: 240.58330912115477USD
- 2026-11-15: 240.58330912115477USD
- 2026-11-16: 251.83953853369138USD
- 2026-11-17: 251.83953853369138USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Marriott).
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: USD 40 por pessoa
- Taxa de traslado de/para o aeroporto: USD 22.00 por pessoa (só ida)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Atividades
Piscina
Quadra de tênis
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Piscina para crianças
Piscina interna
Piscina externa
Pool (Indoor)
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Almoços embalados
Café da manhã no quarto
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Aluguel de bicicletas
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis