Krystal Cancun
118 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
118 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Krystal Cancun ligger prisen pr. nat i gennemsnit på 118 US$ i den billigste måned (september) og 174 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 162 US$ |
| februar | 148 US$ |
| marts | 174 US$ |
| april | 141 US$ |
| maj | 129 US$ |
| juni | 120 US$ |
| juli | 129 US$ |
| august | 124 US$ |
| september | 118 US$ |
| oktober | 120 US$ |
| november | 124 US$ |
| december | 159 US$ |
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sep. · 118 US$
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Dyrest: marts (ca. 174 US$)
Billigst: september (ca. 118 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan nyde massage og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, et boblebad og et fitnesscenter. Andre faciliteter på dette hotel inkluderer grat...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan nyde massage og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, et boblebad og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel har 5 møde- og konferencelokaler til rådighed. Gratis parkeringsservice er til rådighed på stedet.
Spisning
Spis dig mæt i lokale og internationale retter på Aquamarina, som er en af dette hotels 5 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt.Tag forbi baren ved poolen samt de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink.
Værelser
Føl dig hjemme i et af de 502 aircondition-afkølede værelser, der desuden indeholder LED-tv. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og kaffe-/temaskiner.
Lokation
Med et ophold hos Krystal Cancun All Inclusive i Cancún (Zona Hotelera) er du kun få skridt fra Gaviota Azul-stranden og Hotel Zone Strande. Dette hotel med alt inklusive ligger 0,6 km fra Cancun Convention Center og 0,6 km fra Forum Beach.
I nærheden
Gaviota Azul-stranden(0.1 mil)
UltraMar Færgeterminal(0.3 mil)
Cancun Convention Center(0.3 mil)
Forum By The Sea-indkøbscenteret(0.4 mil)
Forum Beach(0.4 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark(0.4 mil)
Plaza Caracol-indkøbscentret(0.4 mil)
Caracol-stranden(0.4 mil)
Nichupté-lagunen(0.4 mil)
Chac-mool-stranden(0.7 mil)
Playa Ancha(0.9 mil)
Cancun-golfklubben ved Pok Ta Pok(1.4 mil)
La Isla Butikscenter(2.3 mil)
Tortuga-stranden(2.3 mil)
El Sol de Cancun(2.3 mil)
Den foretrukne lufthavn for Krystal Cancun All Inclusive er Cancun, Quintana Roo (CUN-Cancun Intl.)(14.8 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Lokation
Paseo Kukulcan Km 9 lotes 9 y 9 A, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexico
Gaviota Azul-stranden (0.1 mil)
UltraMar Færgeterminal (0.3 mil)
Cancun Convention Center (0.3 mil)
Forum By The Sea-indkøbscenteret (0.4 mil)
Forum Beach (0.4 mil)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc Nationalpark (0.4 mil)
Værelsesmuligheder
9
Club-værelse - 2 dobbeltsenge - balkon - havudsigt (Krystal Club)
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
366 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
7
Standardværelse - 1 kingsize-seng - byudsigt
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
344 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
8
Romantik-værelse - 1 kingsize-seng - balkon - ved havet
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
344 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
7
Luksus-dobbeltværelse - 2 dobbeltsenge - balkon - havudsigt
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
344 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
7
Luksus-dobbeltværelse - 1 kingsize-seng - havudsigt
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
344 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
8
Club-værelse - 1 kingsize-seng - balkon - havudsigt (Krystal Club)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
366 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Standard-dobbeltværelse - 2 dobbeltsenge - byudsigt
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
344 ft²
KlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
6
Familie-studiolejlighed - 1 kingsize-seng med sovesofa - havudsigt
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 2
431 ft²
AltanKlimaanlægWi-Fi (Gratis)Rulbare eller ekstra senge (Gratis)
Gæsteanmeldelser
7.3
God
Baseret på 2.402 verificerede anmeldelser
Hvem overnatter her?
Business
4%
Par
41%
Familie
31%
Gruppe
19%
Solorejsende
2%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Krystal Cancun roser rejsende den uovertrufne beliggenhed ved stranden og det venlige personale, men påpeger også slidte værelser, ujævn vedligeholdelse og larm fra nattelivet. Mad og drikke er blandet, hvor restriktive all-inclusive regler og tidlige lukketider i baren frustrerer nogle ophold.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Krystal Cancun roser rejsende den uovertrufne beliggenhed ved stranden og det venlige personale, men påpeger også slidte værelser, ujævn vedligeholdelse og larm fra nattelivet. Mad og drikke er blandet, hvor restriktive all-inclusive regler og tidlige lukketider i baren frustrerer nogle ophold.
Det smukke strandmiljø, pools og havudsigten fremhæves ofte af gæsterne. Gentagne negative aspekter omfatter upålidelige elevatorer, lejlighedsvise problemer med vand eller aircondition, hårde senge, høj musik fra nærliggende klubber, gennemsnitlige buffeter, udvandede drikkevarer og middagsreservationer, der hurtigt bliver optaget. Forvent en førsteklasses beliggenhed og varm service, men justér forventningerne til værelser og all-inclusive tilbuddet.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Fremragende strandområde og pools (inklusive en boblebad og en swim-up bar), men faciliteterne føles begrænsede om natten, da barerne lukker omkring kl. 22:45-23:00, og der er lidt underholdning. Liggestole/skygge kan være knappe, og elevatorerne er ofte upålidelige.
Relaterede gæsteanmeldelser
6
Andres R.
2. aug. 2025
·
Overnattede 3 nætter
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
10
Shamshil
27. jun. 2025
·
Overnattede 4 nætter
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
6
Kerry
22. maj 2025
·
Overnattede 7 nætter
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
10
Esthela T
18. nov. 2025
·
Overnattede 4 nætter
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
8
Liam
24. feb. 2025
·
Overnattede 7 nætter
Not enough bar options, both in terms of hours of operation and amount on the property
Not enough bar options, both in terms of hours of operation and amount on the property
6
DEB
26. mar. 2025
·
Overnattede 5 nætter
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
10
Ulanbek
4. jun. 2025
·
Overnattede 3 nætter
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
4
Gaston Gerard
6. nov. 2025
·
Overnattede 7 nætter
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
10
demetrio
15. feb. 2026
·
Overnattede 4 nætter
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
10
Carla
26. jun. 2025
·
Overnattede 1 nat
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Husrengøringen roses ofte, men andre rapporterer muggen eller indelukket lugt, lejlighedsvis skadedyr, beskidt eller fugtigt sengetøj og ujævn rengøring ved poolen/stranden, med sporadiske problemer med varmt vand.
Relaterede gæsteanmeldelser
4
Ruby Adilene
18. jul. 2025
·
Overnattede 3 nætter
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
6
Roel
18. jul. 2025
·
Overnattede 2 nætter
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
8
Anna
14. jul. 2025
·
Overnattede 2 nætter
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
8
Victor
24. jun. 2025
·
Overnattede 5 nætter
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
4
Randall
27. mar. 2025
·
Overnattede 4 nætter
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
2
Danis LDT
8. jan. 2025
·
Overnattede 8 nætter
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
8
Frances
16. okt. 2025
·
Overnattede 6 nætter
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
6
Luis
17. aug. 2025
·
Overnattede 6 nætter
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
6
Rachelina
15. aug. 2025
·
Overnattede 4 nætter
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
10
Wilma
4. okt. 2025
·
Overnattede 4 nætter
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Havudsigten og balkonerne er et højdepunkt, men mange værelser føles slidte med hårde madrasser, muggen lugt og tegn på slitage. Støj fra nærliggende klubber påvirker nogle værelser, og der er rapporter om problemer med aircondition eller varmt vand.
Relaterede gæsteanmeldelser
4
Jose
3. feb. 2026
·
Overnattede 3 nætter
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
10
xavier
13. okt. 2025
·
Overnattede 1 nat
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
8
israel
17. feb. 2025
·
Overnattede 4 nætter
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
6
Daniel
12. jan. 2025
·
Overnattede 2 nætter
They had roaches and we booked luxury suit wasn’t nothing luxury about it
They had roaches and we booked luxury suit wasn’t nothing luxury about it
10
Francisco
3. maj 2025
·
Overnattede 3 nætter
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
8
Anna
14. jul. 2025
·
Overnattede 2 nætter
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
6
David
15. jun. 2025
·
Overnattede 2 nætter
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
6
Lisa
11. mar. 2025
·
Overnattede 5 nætter
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
6
sergio
4. feb. 2025
·
Overnattede 3 nætter
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
6
Miguel
28. aug. 2025
·
Overnattede 3 nætter
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
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Service
Personalet beskrives bredt som venligt, opmærksomt og hårdtarbejdende. Dog kan indtjekning være langsom eller forvirrende, nogle salgsforsøg føles påtrængende, og opfølgning på anmodninger er inkonsekvent.
Relaterede gæsteanmeldelser
10
Veronica
27. feb. 2026
·
Overnattede 1 nat
Amable y atento, el personal y excelente servicio
Amable y atento, el personal y excelente servicio
10
Pablo
2. jul. 2025
·
Overnattede 5 nætter
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
8
fernando
10. nov. 2025
·
Overnattede 4 nætter
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
4
Carlos
30. jul. 2025
·
Overnattede 1 nat
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
6
Juliana
15. feb. 2025
·
Overnattede 1 nat
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
10
Travis
15. apr. 2025
·
Overnattede 10 nætter
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
10
Ulyka
12. jun. 2025
·
Overnattede 7 nætter
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
10
Veronica
10. feb. 2026
·
Overnattede 3 nætter
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
4
Maria De Jesus
23. jul. 2025
·
Overnattede 4 nætter
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
6
Kenneth
23. nov. 2025
·
Overnattede 1 nat
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
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Lokation
Fremragende beliggenhed ved stranden i Hotelzonen, gåafstand til Coco Bongo, butikker og transport. Ulempen er højlydt nattelivsstøj i nogle områder eller værelser.
Relaterede gæsteanmeldelser
8
Todd
5. apr. 2025
·
Overnattede 5 nætter
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
8
Filipina de Villa
23. jul. 2025
·
Overnattede 4 nætter
Near the sea
Near the sea
8
israel
17. feb. 2025
·
Overnattede 4 nætter
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
10
Andrew
25. mar. 2025
·
Overnattede 4 nætter
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
David
15. jun. 2025
·
Overnattede 2 nætter
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
10
Felix
5. mar. 2025
·
Overnattede 4 nætter
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
10
Ana Maria
17. sep. 2025
·
Overnattede 4 nætter
Close to every attraction in Zona hotelera.
Close to every attraction in Zona hotelera.
8
Ronan
20. apr. 2025
·
Overnattede 1 nat
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
10
demetrio
15. feb. 2026
·
Overnattede 4 nætter
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
8
Angela Marie
15. maj 2025
·
Overnattede 5 nætter
Excellent location
Excellent location
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Spisning
Mad og drikke er blandet: buffeter kan være gennemsnitlige, drikkevarer nogle gange svage, og middagsreservationer svære at få. Mange bemærker restriktioner i all-inclusive tilbuddet, hvor premium varer eller spiritus koster ekstra, og barerne lukker tidligt.
Relaterede gæsteanmeldelser
4
John
24. jun. 2025
·
Overnattede 3 nætter
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
6
Ron
15. jan. 2025
·
Overnattede 6 nætter
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
2
CITLALI FIGUEROA
18. sep. 2025
·
Overnattede 5 nætter
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
6
David
25. nov. 2025
·
Overnattede 3 nætter
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
10
Andrew
25. mar. 2025
·
Overnattede 4 nætter
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
Ellen
20. mar. 2025
·
Overnattede 4 nætter
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
4
Gaston Gerard
6. nov. 2025
·
Overnattede 7 nætter
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
6
Amar
7. jul. 2025
·
Overnattede 5 nætter
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
4
Maria De Jesus
23. jul. 2025
·
Overnattede 4 nætter
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
8
LAURA
6. feb. 2025
·
Overnattede 4 nætter
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
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8
Jesper
26. dec. 2024
·
Overnattede 4 nætter
Smukkeste udsigt fra vores værelse. Profesionelle smilende og hjælpsomme ansatte i restauranterne. Venlige bellboys. Vores sikkerheds boks virkede ikke. Vi bad om at få den udskiftet. Nogen kom 2 gange og sagde de ville komme tilbage. Det skete ikke. Hotellet er lidt slidt i krogene. Adgang til stranden noget besværlig og begrænset, ulogisk toilet placering ved pool/strand. Håndklædemafiaen ved pool og strand stole helt uacceptabel. Her ville det være rart hvis hotellet overholdt egen policy og fjernede ejendele der optog stole hele og halve dage uden mennesker. Lobby baren kunne være hyggeligt samlingssted hvis lyset om aftenen blev dæmpet og området gjort mere socialt samlende. Det var for skarpt oplyst og sofaerne for dårlige til at vi havde lyst til andet end en enkelt drink. Der var ellers en form for underholdning og musik hver aften. Lettere og mere indbydende adgang ned til stranden og bedre fod brusere til sand ville gøre stor forskel. Vi er kommet for den vidunderlige strand. Få åbnet op ned til den. Og få en anden lyd på elevatoren. Der er MEGET lydt på hotellet. Elevatoren der beeeper konstant er irriterende. Og man hører konstant folk der snakker og tramper og hoster og prutter på gange og værelser. Meget meget lydt.
Smukkeste udsigt fra vores værelse. Profesionelle smilende og hjælpsomme ansatte i restauranterne. Venlige bellboys. Vores sikkerheds boks virkede ikke. Vi bad om at få den udskiftet. Nogen kom 2 gange og sagde de ville komme tilbage. Det skete ikke. Hotellet er lidt slidt i krogene. Adgang til stranden noget besværlig og begrænset, ulogisk toilet placering ved pool/strand. Håndklædemafiaen ved pool og strand stole helt uacceptabel. Her ville det være rart hvis hotellet overholdt egen policy og fjernede ejendele der optog stole hele og halve dage uden mennesker. Lobby baren kunne være hyggeligt samlingssted hvis lyset om aftenen blev dæmpet og området gjort mere socialt samlende. Det var for skarpt oplyst og sofaerne for dårlige til at vi havde lyst til andet end en enkelt drink. Der var ellers en form for underholdning og musik hver aften. Lettere og mere indbydende adgang ned til stranden og bedre fod brusere til sand ville gøre stor forskel. Vi er kommet for den vidunderlige strand. Få åbnet op ned til den. Og få en anden lyd på elevatoren. Der er MEGET lydt på hotellet. Elevatoren der beeeper konstant er irriterende. Og man hører konstant folk der snakker og tramper og hoster og prutter på gange og værelser. Meget meget lydt.
8
Einar
28. okt. 2024
·
Overnattede 4 nætter
Fint hotell. Bra beliggenhet. Innpåslitent salgsapparat som vil verve medlemmer til Krystal Clum.
Fint hotell. Bra beliggenhet. Innpåslitent salgsapparat som vil verve medlemmer til Krystal Clum.
10
Mario
for 3 uger siden
·
Overnattede 3 nætter
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
10
marco
for 3 uger siden
·
Overnattede 3 nætter
Muy amables todo el personal drl hotel
Muy amables todo el personal drl hotel
10
Luis
for 4 uger siden
·
Overnattede 2 nætter
Personal amable. Habitación limpia
Personal amable. Habitación limpia
Overnatningsstedets retninglinjer
Indtjekning
Udtjekning
Fra 15:00 til 00:00
Før 12:00
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-16: 110.03300845413207USD
- 2026-09-17: 110.03300845413207USD
- 2026-09-18: 110.1061723959732USD
- 2026-09-19: 109.1647712831497USD
- 2026-09-20: 109.1648499634552USD
- 2026-09-21: 105.85084423885344USD
- 2026-09-22: 109.1647712831497USD
- 2026-09-23: 109.1647712831497USD
- 2026-09-24: 117.10619307174682USD
- 2026-09-25: 117.10190936622618USD
- 2026-09-26: 117.10619307174682USD
- 2026-09-27: 108.7335944668579USD
- 2026-09-28: 109.1647712831497USD
- 2026-09-29: 109.1647712831497USD
- 2026-09-30: 109.1647712831497USD
- 2026-10-01: 123.06225722763061USD
- 2026-10-02: 121.78305533660888USD
- 2026-10-03: 121.78305533660888USD
- 2026-10-04: 114.12816099380493USD
- 2026-10-05: 114.12816099380493USD
- 2026-10-06: 114.12816099380493USD
- 2026-10-07: 114.12816099380493USD
- 2026-10-08: 114.12816099380493USD
- 2026-10-09: 114.12816099380493USD
- 2026-10-10: 114.12816099380493USD
- 2026-10-11: 114.12816099380493USD
- 2026-10-12: 123.06225722763061USD
- 2026-10-13: 123.06225722763061USD
- 2026-10-14: 127.03297249305724USD
- 2026-10-15: 127.02857513820648USD
- 2026-10-16: 114.12816099380493USD
- 2026-10-17: 118.10740870124816USD
- 2026-10-18: 114.12816099380493USD
- 2026-10-19: 123.05648733856201USD
- 2026-10-20: 123.05648733856201USD
- 2026-10-21: 123.06225722763061USD
- 2026-10-22: 131.99636220371247USD
- 2026-10-23: 130.27328974044798USD
- 2026-10-24: 128.02564693828583USD
- 2026-10-25: 123.05648733856201USD
- 2026-10-26: 123.06225722763061USD
- 2026-10-27: 123.06225722763061USD
- 2026-10-28: 132.98903664894104USD
- 2026-10-29: 134.88719027641295USD
- 2026-10-30: 134.88719027641295USD
- 2026-10-31: 123.06225722763061USD
- 2026-11-01: 127.13615734256743USD
- 2026-11-02: 131.99636220371247USD
- 2026-11-03: 134.92475575115202USD
- 2026-11-04: 132.98903664894104USD
- 2026-11-05: 159.78943702308655USD
- 2026-11-06: 158.79865964744567USD
- 2026-11-07: 144.89943399398803USD
- 2026-11-08: 136.95975191436767USD
- 2026-11-09: 139.01634145030974USD
- 2026-11-10: 136.95975191436767USD
- 2026-11-11: 136.95524965244292USD
- 2026-11-12: 131.99636220371247USD
- 2026-11-13: 136.95524965244292USD
- 2026-11-14: 136.95975191436767USD
- 2026-11-15: 133.9817110941696USD
- 2026-11-16: 134.92475575115202USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
Du skal betale følgende fuldt refunderbare depositum.
Breakage deposit: MXN 3000 per stay
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Op til 2 børn i alderen 4 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Kun registrerede gæster kan opholde sig på værelserne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Turistservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Massage
Solarie
Spa og wellnesscenter
Barber/Skønhedssalon
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Picnic-område/Borde
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Turistservice
Renseri
Børnepasning
Beværtningsfaciliteter
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Have
Golfbane (i nærheden)
Strand - i nærheden
Dykning
Karaoke
Fiskeri
Legeplads
Børnepool
Udendørs pool
Livemusik
Pool (Infinity)
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Overvåget parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi