GR Solaris Cancun - All Inclusive
US$ 158
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 158
/ noite
Média para setembro
Média de preços por mês
Em GR Solaris Cancun - All Inclusive, a diária custa em média US$ 158 no mês mais barato (setembro) e US$ 527 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 359 |
| fevereiro | US$ 527 |
| março | US$ 403 |
| abril | US$ 233 |
| maio | US$ 185 |
| junho | US$ 190 |
| julho | US$ 201 |
| agosto | US$ 191 |
| setembro | US$ 158 |
| outubro | US$ 166 |
| novembro | US$ 314 |
| dezembro | US$ 400 |
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set. · US$ 158
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Mais caro: fevereiro (aprox. US$ 527)
Mais barato: setembro (aprox. US$ 158)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, um centro de bem-estar e uma quadra d...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, um centro de bem-estar e uma quadra de tênis externa. Esta propriedade oferece Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem check-out expresso, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis com manobrista está disponível no local.
Jantar
Saboreie uma especialidade do Cafe Solaris, um dos 5 restaurantes nesta propriedade, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 3 bares/lounges. Buffet de café da manhã grátis é servido diariamente, entre 7h30 e 11h30.
Quartos
Sinta-se em casa em um de nossos 306 quartos com frigobares (estocados com alguns itens grátis) e TVs LED. Os quartos possuem varandas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo.
Localização
Com excelente localização no coração de Cancun, GR Solaris Cancun & Spa - All Inclusive está a 10 minutos de caminhada de Iberostar Cancun Golf Course e de Praia Delfines. Esta propriedade com tudo incluído fica a 1,7 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e a 8,2 km de Centro Comercial La Isla.
Lugares próximos
Iberostar Cancun Golf Course(0.3 milhas)
Zona arqueológica El Rey(0.3 milhas)
Ponto de Partida das Ruínas El Rey(0.3 milhas)
Lagoa Nichupté(0.4 milhas)
Praia Delfines(0.5 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1 milhas)
Ponto de Partida da Trilha Museo Maya(1.4 milhas)
Museo Maya de Cancún(1.6 milhas)
San Miguelito(1.8 milhas)
Oasis Arena(1.8 milhas)
Aquaworld(2.2 milhas)
Praia Ballenas(2.8 milhas)
Praia Coral(4.1 milhas)
Riviera Cancun Golf Resort(4.3 milhas)
Parque Nacional Arrecife de Puerto Morelos(4.4 milhas)
O aeroporto mais próximo para chegar a GR Solaris Cancun & Spa(8.3 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Localização
Blvd. Kukulcan km. 19.5 Lote. 59-2. 2a etapa. sección A., Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Iberostar Cancun Golf Course (0.3 milhas)
Zona arqueológica El Rey (0.3 milhas)
Ponto de Partida das Ruínas El Rey (0.3 milhas)
Lagoa Nichupté (0.4 milhas)
Praia Delfines (0.5 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (1 milhas)
Opções de quarto
5
Panoramic room, Balcony Double Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
6
Deluxe Room, Balcony Lagoon View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Acomoda 4
388 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
5
Deluxe Room, Balcony Ocean View
Detalhes do quarto
2 Camas De Casal
1 Cama De Casal Extragrande
Acomoda 4
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
5
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
521 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
4
Deluxe Room Balcony
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Acomoda 4
400 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
4
Romantic Room, Balcony Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Banheiro privativo
5
Quarto luxo, vista para a lagoa (Deal of the Day)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Acomoda 4
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
6
Deluxe Room, Balcony Partial Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Acomoda 4
400 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou extras (gratuitas)
Avaliações dos hóspedes
7.8
Bom
Com base em 5.301 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
44%
Famílias
41%
Grupos
13%
Viajantes individuais
0%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No GR Solaris Cancun - All Inclusive, os viajantes elogiam consistentemente a simpatia da equipe, a limpeza das áreas comuns e a localização à beira-mar, além de destacar o entretenimento familiar e as diversas piscinas. No entanto, também mencionam interrupções frequentes devido a obras, variedade limitada de restaurantes e dificuldade em reservar os restaurantes especializados.
Leia maisIsso foi útil?
Opinião dos hóspedes
No GR Solaris Cancun - All Inclusive, os viajantes elogiam consistentemente a simpatia da equipe, a limpeza das áreas comuns e a localização à beira-mar, além de destacar o entretenimento familiar e as diversas piscinas. No entanto, também mencionam interrupções frequentes devido a obras, variedade limitada de restaurantes e dificuldade em reservar os restaurantes especializados.
Vários hóspedes sentem que não-membros recebem menos vantagens e enfrentam pressão para participar de programas de multipropriedade, horários de fechamento antecipados dos bares e a restrição de consumo de álcool, servido apenas após as 11h. Os quartos são geralmente confortáveis e com boas vistas, mas alguns relatam paredes finas, problemas intermitentes de manutenção (ar-condicionado, encanamento, portas) e ocasionais quedas de energia ou barulho de construção. A localização à beira-mar é conveniente, mas a presença de algas e vendedores ambulantes é mencionada em alguns casos. Espere uma estadia voltada para famílias, com atividades animadas, mas ajuste suas expectativas em relação à gastronomia e às obras em andamento.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Diversas piscinas e um bar molhado são populares, mas as reformas frequentemente fechavam a piscina principal ou áreas, com horários de fechamento antecipados de piscina/bar e o serviço de álcool começando às 11h. O spa recebe elogios, mas as regras sobre guarda-sóis e áreas exclusivas para adultos eram aplicadas de forma inconsistente.
Avaliações dos hóspedes relacionadas
10
Patricia Gabriela
26 de jul. de 2025
·
Hospedou-se por 12 noites
there weren't enough pool umbrellas
there weren't enough pool umbrellas
2
Sandra
6 de out. de 2025
·
Hospedou-se por 3 noites
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
10
Bethany Noel
8 de out. de 2025
·
Hospedou-se por 4 noites
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
10
ARACELI
21 de out. de 2025
·
Hospedou-se por 7 noites
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
4
Manuel
28 de set. de 2025
·
Hospedou-se por 4 noites
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
6
Krystian
3 de set. de 2025
·
Hospedou-se por 3 noites
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
10
Beg Bahadur
28 de set. de 2025
·
Hospedou-se por 4 noites
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
10
Christian
23 de nov. de 2025
·
Hospedou-se por 5 noites
Only thing I didn’t like was the the pool bar opening so late.
Only thing I didn’t like was the the pool bar opening so late.
8
Elsie Lizette
31 de out. de 2025
·
Hospedou-se por 4 noites
Clean room, Spa, Staff, Pool, Bar
Clean room, Spa, Staff, Pool, Bar
2
Ashley
21 de set. de 2025
·
Hospedou-se por 6 noites
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos e as áreas comuns muito limpos, embora alguns tenham notado problemas como cheiro de esgoto, vazamentos no ar-condicionado, roupas de cama manchadas e mofo ocasionais na argamassa da piscina.
Avaliações dos hóspedes relacionadas
10
Denise
20 de nov. de 2025
·
Hospedou-se por 6 noites
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
10
Marleny
1 de dez. de 2025
·
Hospedou-se por 3 noites
Everything was clean and I feel so good
Everything was clean and I feel so good
4
Jassmin
13 de ago. de 2025
·
Hospedou-se por 3 noites
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
6
Jonathan
10 de out. de 2025
·
Hospedou-se por 4 noites
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
4
Tina Marie
23 de set. de 2025
·
Hospedou-se por 3 noites
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
8
RAMA
26 de nov. de 2025
·
Hospedou-se por 3 noites
Clean room, staff and hospitality.
Clean room, staff and hospitality.
8
Ivan
24 de nov. de 2025
·
Hospedou-se por 4 noites
Habitación limpia. Bar buenos personal muy amable
Habitación limpia. Bar buenos personal muy amable
6
Sofiya
11 de out. de 2025
·
Hospedou-se por 11 noites
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
8
Anthony
9 de out. de 2025
·
Hospedou-se por 3 noites
The Air Conditioner Leaked water all over the floor daily
The Air Conditioner Leaked water all over the floor daily
4
Glendy Vanessa
22 de jul. de 2025
·
Hospedou-se por 3 noites
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente confortáveis, com varandas e vistas, mas os relatos mencionam paredes finas e barulho, ar-condicionado ou água quente inconsistentes, drenagem fraca no chuveiro, problemas com as portas e confusão sobre a vista para o mar ou upgrades.
Avaliações dos hóspedes relacionadas
4
JASON YUEHUI
30 de jul. de 2025
·
Hospedou-se por 5 noites
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
4
nerly
21 de nov. de 2025
·
Hospedou-se por 4 noites
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
6
Emily
29 de ago. de 2025
·
Hospedou-se por 3 noites
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
6
Jaime
17 de out. de 2025
·
Hospedou-se por 3 noites
Air conditioning inconsistent.
Air conditioning inconsistent.
4
Ashley
26 de nov. de 2025
·
Hospedou-se por 5 noites
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
10
Sarah
30 de out. de 2025
·
Hospedou-se por 5 noites
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Liliana
17 de nov. de 2025
·
Hospedou-se por 3 noites
The only problem I had was that the door never closed, and it was never fixed
The only problem I had was that the door never closed, and it was never fixed
6
Sandy
4 de set. de 2025
·
Hospedou-se por 5 noites
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
10
Yinet Del Carmen
6 de set. de 2025
·
Hospedou-se por 4 noites
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
4
Richard
19 de out. de 2025
·
Hospedou-se por 3 noites
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática e acolhedora. Vários hóspedes citam a dificuldade em conseguir reservas para o jantar pelo aplicativo, vantagens exclusivas para membros, ocasionais grosserias, taxas de pulseira no check-out e pressão para participar de programas de multipropriedade.
Avaliações dos hóspedes relacionadas
10
Toni Renee
20 de out. de 2025
·
Hospedou-se por 3 noites
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
10
Yanick
30 de nov. de 2025
·
Hospedou-se por 3 noites
Excellent service, family friendly.
Excellent service, family friendly.
6
Deanna Louise
10 de nov. de 2025
·
Hospedou-se por 7 noites
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
2
Shuyi
11 de nov. de 2025
·
Hospedou-se por 3 noites
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
8
Ergys
24 de jul. de 2025
·
Hospedou-se por 7 noites
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
6
Morgan
5 de fev. de 2026
·
Hospedou-se por 5 noites
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
10
Lola
28 de out. de 2025
·
Hospedou-se por 6 noites
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
10
Maria E Mora
27 de out. de 2025
·
Hospedou-se por 4 noites
All of the workers were kind and attentive. Always staying on top my needs.
All of the workers were kind and attentive. Always staying on top my needs.
6
James Millard
21 de out. de 2025
·
Hospedou-se por 3 noites
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
4
Alejandro
9 de nov. de 2025
·
Hospedou-se por 8 noites
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado à beira-mar na Zona Hoteleira, com fácil acesso ao aeroporto e transporte. Algumas estadias mencionam barulho de construção nas proximidades e a presença sazonal de algas na praia.
Avaliações dos hóspedes relacionadas
8
CAROLINA
20 de ago. de 2025
·
Hospedou-se por 4 noites
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
8
Juan
5 de out. de 2025
·
Hospedou-se por 3 noites
Great location, beach front property food options were very good. Staff was very friendly and helpful.
Great location, beach front property food options were very good. Staff was very friendly and helpful.
10
Sarah
30 de out. de 2025
·
Hospedou-se por 5 noites
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Aadit
9 de set. de 2025
·
Hospedou-se por 2 noites
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
8
Manpreet
3 de ago. de 2025
·
Hospedou-se por 5 noites
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
8
Aretha
5 de out. de 2025
·
Hospedou-se por 3 noites
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
6
Daniel
22 de jul. de 2025
·
Hospedou-se por 6 noites
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
10
Kendra Simone
1 de out. de 2025
·
Hospedou-se por 4 noites
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
6
Guadalupe Rocio
8 de out. de 2025
·
Hospedou-se por 2 noites
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
8
Raymunda
9 de nov. de 2025
·
Hospedou-se por 4 noites
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O feedback sobre a comida é misto: o buffet pode ser bom, mas repetitivo, os restaurantes especializados têm disponibilidade limitada ou estão fechados e as bebidas geralmente são consideradas fracas; o consumo de álcool normalmente começa às 11h. O sistema de reservas baseado em aplicativo frustra muitos.
Avaliações dos hóspedes relacionadas
2
Rebecca
2 de ago. de 2025
·
Hospedou-se por 4 noites
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
4
Jose
28 de nov. de 2025
·
Hospedou-se por 7 noites
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
6
Tanisha
16 de nov. de 2025
·
Hospedou-se por 4 noites
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
8
Sharon
22 de out. de 2025
·
Hospedou-se por 3 noites
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
4
brandon
20 de out. de 2025
·
Hospedou-se por 4 noites
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
8
Angelina
1 de nov. de 2025
·
Hospedou-se por 3 noites
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
8
Lazaro
30 de nov. de 2025
·
Hospedou-se por 5 noites
La comida es muy mala, hasta en los restaurantes con reservación
La comida es muy mala, hasta en los restaurantes con reservación
10
Sara
17 de out. de 2025
·
Hospedou-se por 6 noites
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
8
Jose
16 de ago. de 2025
·
Hospedou-se por 4 noites
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
8
Raymunda
9 de nov. de 2025
·
Hospedou-se por 4 noites
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Karen
3 de mai. de 2026
·
Hospedou-se por 4 noites
Muito boa Custo benefício bom Comida pode melhorar um pouco
Muito boa Custo benefício bom Comida pode melhorar um pouco
10
Vanessa M
15 de dez. de 2025
·
Hospedou-se por 7 noites
Tivemos uma experiência maravilhosa durante nossa estadia no GR Solaris Cancún, do dia 02 ao dia 09 de dezembro. Amamos cada detalhe! A comida é deliciosa e muito variada. A limpeza do quarto foi impecável, realizada diariamente, sempre tudo muito organizado e limpinho — algo que valorizamos muito. Para quem viaja em família, o resort é perfeito. O espaço para crianças é excelente: a piscina infantil e a brinquedoteca com monitora foram um grande diferencial e fizeram toda a diferença na nossa estadia. Gostaríamos também de elogiar toda a equipe: o pessoal dos bares, da recreação na piscina e dos shows noturnos — tudo simplesmente incrível! Todos foram extremamente gentis, atenciosos e sempre com um sorriso no rosto. Recomendamos fortemente o GR Solaris Cancún para famílias e com certeza voltaríamos. Amamos tudo! Dica importante: não se esqueçam de levar gorjetas para a equipe, pois o atendimento merece reconhecimento.
Tivemos uma experiência maravilhosa durante nossa estadia no GR Solaris Cancún, do dia 02 ao dia 09 de dezembro. Amamos cada detalhe! A comida é deliciosa e muito variada. A limpeza do quarto foi impecável, realizada diariamente, sempre tudo muito organizado e limpinho — algo que valorizamos muito. Para quem viaja em família, o resort é perfeito. O espaço para crianças é excelente: a piscina infantil e a brinquedoteca com monitora foram um grande diferencial e fizeram toda a diferença na nossa estadia. Gostaríamos também de elogiar toda a equipe: o pessoal dos bares, da recreação na piscina e dos shows noturnos — tudo simplesmente incrível! Todos foram extremamente gentis, atenciosos e sempre com um sorriso no rosto. Recomendamos fortemente o GR Solaris Cancún para famílias e com certeza voltaríamos. Amamos tudo! Dica importante: não se esqueçam de levar gorjetas para a equipe, pois o atendimento merece reconhecimento.
10
Paulino
14 de set. de 2025
·
Hospedou-se por 7 noites
incrivel. Piscinas espetaculares. Comida razoavel. Bebidas de boa qualidade
incrivel. Piscinas espetaculares. Comida razoavel. Bebidas de boa qualidade
4
Felipe
4 de jun. de 2025
·
Hospedou-se por 3 noites
Infelizmente a comida não é boa, os funcionários do restaurante são OK, mas os garçons dos bares já são mais menos atenciosos.
Infelizmente a comida não é boa, os funcionários do restaurante são OK, mas os garçons dos bares já são mais menos atenciosos.
8
Leandro
15 de jan. de 2025
·
Hospedou-se por 4 noites
Pontos positivos: quarto espaçoso, piscinas grandes e bem cuidadas, bom café da manhã e atendimento excelente. Pontos negativos Cama de casal não cabem 2 pessoas e pula que é uma blz...rs sobremesas muito coloridas, mas nada saborosas. Restaurantes temáticos não oferecem nada demais.
Pontos positivos: quarto espaçoso, piscinas grandes e bem cuidadas, bom café da manhã e atendimento excelente. Pontos negativos Cama de casal não cabem 2 pessoas e pula que é uma blz...rs sobremesas muito coloridas, mas nada saborosas. Restaurantes temáticos não oferecem nada demais.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considering this hotel for your Cancún trip?
Como costumam ser os preços dos quartos no GR Solaris Cancun - All Inclusive em Cancún?
Nos próximos 60–90 dias, as diárias no GR Solaris Cancun - All Inclusive em Cancún geralmente ficam em torno de US$ 199 para dois hóspedes, variando de US$ 184 a US$ 223 em datas de alta temporada.
Qual o melhor período para visitar o GR Solaris Cancun - All Inclusive para evitar multidões?
Dezembro é o mês mais movimentado no GR Solaris Cancun - All Inclusive em Cancún, enquanto agosto é o mais tranquilo. Espere um número significativamente menor de pessoas e maior disponibilidade se você viajar em agosto.
Qual mês oferece as tarifas mais baixas no GR Solaris Cancun - All Inclusive?
Setembro é o mês mais barato para se hospedar no GR Solaris Cancun - All Inclusive em Cancún, com uma média de US$ 198 por noite; fevereiro é o mês mais caro, a US$ 635. O mês mais calmo (agosto) é diferente do mês mais barato, então o período com menos multidões não coincide com as tarifas mais baixas.
O que há por perto e para quem o GR Solaris Cancun - All Inclusive é mais indicado?
Localizado em Quintana Roo, o GR Solaris Cancun - All Inclusive em Cancún é ideal para casais e famílias e destaca temas de praia e relaxamento. As atrações próximas incluem o campo de golfe Iberostar Cancun, as ruínas de El Rey e a Lagoa Nichupté, além da Praia Delfines para fácil acesso à costa.
Como as tarifas deste hotel se comparam com outros hotéis em Cancún?
O GR Solaris Cancun - All Inclusive é mais barato do que 11 de 19 hotéis comparáveis na área de Cancún, com uma mediana típica de US$ 247 por noite em comparação com cerca de US$ 269 para seus concorrentes.
Quanto está a diária em GR Solaris Cancun - All Inclusive-Cancún em comparação com as últimas semanas?
O preço atual em GR Solaris Cancun - All Inclusive-Cancún é de US$ 177 por noite para 2 hóspedes, um valor baixo para este hotel: cerca de 20% abaixo da média de US$ 228 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 190 e US$ 308.
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-16: 177.4325163945007USD
- 2026-09-17: 177.42849495666502USD
- 2026-09-18: 177.3623335620117USD
- 2026-09-19: 177.3311411920166USD
- 2026-09-20: 5.842443238077164USD
- 2026-09-21: 177.05284020927428USD
- 2026-09-22: 176.10577411445615USD
- 2026-09-23: 186.12751192222595USD
- 2026-09-24: 186.12751192222595USD
- 2026-09-25: 186.12751192222595USD
- 2026-09-26: 186.12751192222595USD
- 2026-09-27: 183.85800473739621USD
- 2026-09-28: 177.3233430995178USD
- 2026-09-29: 177.3233430995178USD
- 2026-09-30: 177.3233430995178USD
- 2026-10-01: 177.3233430995178USD
- 2026-10-02: 177.3233430995178USD
- 2026-10-03: 177.3233430995178USD
- 2026-10-04: 177.3233430995178USD
- 2026-10-05: 177.3233430995178USD
- 2026-10-06: 177.33893928451536USD
- 2026-10-07: 177.35453546951294USD
- 2026-10-08: 177.35453546951294USD
- 2026-10-09: 177.3233430995178USD
- 2026-10-10: 177.3233430995178USD
- 2026-10-11: 177.35453546951294USD
- 2026-10-12: 177.35453546951294USD
- 2026-10-13: 177.3233430995178USD
- 2026-10-14: 177.3935259320068USD
- 2026-10-15: 177.3233430995178USD
- 2026-10-16: 177.3233430995178USD
- 2026-10-17: 177.3233430995178USD
- 2026-10-18: 177.3233430995178USD
- 2026-10-19: 177.3311411920166USD
- 2026-10-20: 177.33893928451536USD
- 2026-10-21: 177.33893928451536USD
- 2026-10-22: 177.3311411920166USD
- 2026-10-23: 177.33893928451536USD
- 2026-10-24: 177.3311411920166USD
- 2026-10-25: 177.3311411920166USD
- 2026-10-26: 177.33893928451536USD
- 2026-10-27: 177.3311411920166USD
- 2026-10-28: 177.35453546951294USD
- 2026-10-29: 177.33893928451536USD
- 2026-10-30: 177.35453546951294USD
- 2026-10-31: 177.3311411920166USD
- 2026-11-01: 227.33312225212094USD
- 2026-11-02: 216.4037459248352USD
- 2026-11-03: 206.47696650352478USD
- 2026-11-04: 206.47696650352478USD
- 2026-11-05: 206.47696650352478USD
- 2026-11-06: 206.47696650352478USD
- 2026-11-07: 204.34125080703734USD
- 2026-11-08: 220.81542059120176USD
- 2026-11-09: 222.32319751190184USD
- 2026-11-10: 204.4916176130676USD
- 2026-11-11: 201.66470417518613USD
- 2026-11-12: 197.9510811790466USD
- 2026-11-13: 204.4916176130676USD
- 2026-11-14: 191.78013236663816USD
- 2026-11-15: 189.57166361434935USD
- 2026-11-16: 198.5048856225586USD
A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. O estabelecimento não permite check-in antecipado.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto, cartão de crédito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Esta propriedade utiliza um sistema de reciclagem de água cinza
- Os recursos de segurança disponíveis na propriedade incluem detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- O hotel informa que os pedidos de quartos com vista feitos durante a reserva estão sujeitos a disponibilidade no momento do check-in.
- Aplica-se uma taxa de 5% em caso de cancelamento e/ou reembolso a todos os pagamentos feitos com cartão de crédito American Express.
- Acesso à piscina permitido entre 8h e 19h.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Algumas instalações podem ter acesso restrito. Os hóspedes podem entrar em contato com a propriedade para obter detalhes usando as informações de contato na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Balcão de turismo
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Clube para crianças
Bar junto à piscina
Café da manhã no quarto
Beach Sun Loungers
Snack Bar/Deli
Atividades
Piscina
Quadra de tênis
Jardim
Praia (na proximidade)
Bilhar
Parque infantil
Piscina externa
Música ao vivo
Mobiliário de área externa
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Serviços
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi grátis