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Hotel Xbalamqué Boutique & Spa

US$ 30

/ noite

Média para setembro

Hotel Xbalamqué Boutique & Spa - Image 1

Hotel Xbalamqué Boutique & Spa - Quarto

Hotel Xbalamqué Boutique & Spa - Quarto

Hotel Xbalamqué Boutique & Spa - Recepção

Hotel Xbalamqué Boutique & Spa - Piscina

Preços para Hotel Xbalamqué Boutique & Spa

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US$ 30

/ noite

Média para setembro

Média de preços por mês

Em Hotel Xbalamqué Boutique & Spa, a diária custa em média US$ 28 no mês mais barato (abril) e US$ 38 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Xbalamqué Boutique & Spa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 32
fevereiro	US$ 32
março	US$ 32
abril	US$ 28
maio	US$ 33
junho	US$ 29
julho	US$ 38
agosto	US$ 32
setembro	US$ 30
outubro	US$ 32
novembro	US$ 30
dezembro	US$ 38

Mais caro: dezembro (aprox. US$ 38)

Mais barato: abril (aprox. US$ 28)

Sobre esta propriedade

Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Este hotel oferece Wi-Fi de cortesia, cabeleireiro e assistência com excursões/ingressos. É fácil chegar às atrações próximas à prop...

Comodidades

Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Este hotel oferece Wi-Fi de cortesia, cabeleireiro e assistência com excursões/ingressos. É fácil chegar às atrações próximas à propriedade com o traslado local (sobretaxa) que opera até 1 quilômetros.

Comodidades

As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Hotel oferece instalações para eventos, como um centro de conferências e salas de reunião. Mediante uma sobretaxa, os hóspedes podem utilizar serviço de traslado do aeroporto para o hotel (disponível 24 horas) e serviço de traslado de/para o terminal de cruzeiro.

Jantar

Saboreie pratos da culinária mexicana no Autóctona, uma das várias opções para refeição neste hotel, que inclui 2 restaurantes e uma cafeteria. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Há café da manhã com pratos da culinária local disponível diariamente, entre 8h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 90 quartos. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem escrivaninhas e o serviço de arrumação nos quartos é fornecido diariamente.

Localização

Com ótima localização no coração de Cancun, Hotel Xbalamqué Boutique & Spa está a 10 minutos de carro de Balsa Ultramar Puerto Juárez e de Praia Langosta. Este hotel com spa fica a 5,7 km de Playa Tortugas e a 8,4 km de Praia Tortugas.

Lugares próximos

Parque Las Palapas(0.1 milhas)
Teatro Xbalamqué(0.1 milhas)
Mercado 28(0.4 milhas)
Câmara Municipal Benito Juárez(0.4 milhas)
Mercado 23(0.5 milhas)
Plaza Ceviche(0.6 milhas)
Plaza 28(0.8 milhas)
Casa de la Cultura de Cancún(0.9 milhas)
Paróquia La Sagrada Familia(0.9 milhas)
Estadio de Béisbol Beto Ávila(1.1 milhas)
Plaza Las Américas(1.1 milhas)
Puerto Cancun Golf Course(1.3 milhas)
Estádio Olímpico Andrés Quintana Roo(1.3 milhas)
Royal Yak Casino and Sports Book(1.4 milhas)
Hospital Amerimed(1.4 milhas)
Aeroporto Internacional de Cancún (CUN)(11.3 milhas)
Aeroporto Int. Tulum (TQO)(106.4 milhas)

Localização

Avenida Yaxchilan 31, Cancún, Estado de Quintana Roo, México

Parque Las Palapas (0.1 milhas)

Teatro Xbalamqué (0.1 milhas)

Mercado 28 (0.4 milhas)

Câmara Municipal Benito Juárez (0.4 milhas)

Mercado 23 (0.5 milhas)

Plaza Ceviche (0.6 milhas)

Mais informações sobre a localização

Opções de quarto

8

Quarto casal, 1 cama de casal

Detalhes do quarto

1 Cama De Casal

Acomoda 2

323 ft²

Ar condicionado

Banheiro privativo

TV

17

Suíte

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

452 ft²

Ar condicionado

Banheiro privativo

Mini bar

10

Quarto casal, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Acomoda 4

323 ft²

Ar condicionado

Banheiro privativo

TV

Avaliações dos hóspedes sobre Hotel Xbalamqué Boutique & Spa

7

Bom

Com base em 2.014 avaliações verificadas

Quem se hospeda aqui?

Negócios

5%

Casal

45%

Famílias

25%

Grupos

15%

Viajantes individuais

7%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hotel Xbalamqué & Spa Cancún Centro, os hóspedes destacam a propriedade com uma marcante temática maia, equipe atenciosa e localização central, mas também mencionam quartos desatualizados, manutenção irregular, Wi‑Fi instável no quarto e ruído frequente da vida noturna próxima.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hotel Xbalamqué & Spa Cancún Centro, os hóspedes destacam a propriedade com uma marcante temática maia, equipe atenciosa e localização central, mas também mencionam quartos desatualizados, manutenção irregular, Wi‑Fi instável no quarto e ruído frequente da vida noturna próxima.

As avaliações sobre as instalações são variadas: há relatos de piscina fechada, suja ou em reforma, ocasionais falhas nos elevadores e falta de estacionamento no local, em contraste com elogios ao spa. A limpeza varia de quarto para quarto, com múltiplas menções a odores de mofo, insetos ou roupas de cama manchadas, juntamente com avaliações que notam quartos espaçosos e arrumados. Espere uma estadia com personalidade e econômica se você priorizar a localização e o preço em vez do conforto moderno.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As avaliações sobre as instalações são inconsistentes: várias mencionam a piscina fechada, suja ou em reforma, falhas nos elevadores e a ausência de estacionamento no local, apesar da publicidade. Alguns hóspedes apreciaram o spa.

Avaliações dos hóspedes relacionadas

2

ALEJANDRO JAVIER

22 de jan. de 2025

·

Hospedou-se por 2 noites

LA PUBLICIDAD DEL HOTEL ES ENGAÑOSA, NO HAY ESTACIONAMIENTO, NO CUMPLEN LO QUE PROMETEN

LA PUBLICIDAD DEL HOTEL ES ENGAÑOSA, NO HAY ESTACIONAMIENTO, NO CUMPLEN LO QUE PROMETEN

10

Luis Arturo

6 de mai. de 2025

·

Hospedou-se por 1 noite

La alberca estaba en reparacion pero no afecto fue una muy buena experiencia

La alberca estaba en reparacion pero no afecto fue una muy buena experiencia

8

RICARDO

29 de dez. de 2024

·

Hospedou-se por 1 noite

No tiene estacionamiento y lo anuncian como si tuviera.

No tiene estacionamiento y lo anuncian como si tuviera.

8

Christian

11 de mar. de 2025

·

Hospedou-se por 1 noite

Hotellet er virkeligt dejligt og meget flot, med fine forhold og fin morgenmad til prisen. Desværre virkede hverken pool eller elevator (stort problem da vi havde bagage og Anny med) og der var også kun parkering på gaden. Der var heller ikke hverken vand eller andet på selve hotellet. Så vores oplevelse var dårlig på trods af at hotellet faktisk var fint.

Hotellet er virkeligt dejligt og meget flot, med fine forhold og fin morgenmad til prisen. Desværre virkede hverken pool eller elevator (stort problem da vi havde bagage og Anny med) og der var også kun parkering på gaden. Der var heller ikke hverken vand eller andet på selve hotellet. Så vores oplevelse var dårlig på trods af at hotellet faktisk var fint.

8

Emanuel

10 de mar. de 2025

·

Hospedou-se por 3 noites

La observa estaba en reparación y no tiene estacionamiento , las habitaciones bien , el aire funcionaba había agua caliente , cumple para llegar a dormir

La observa estaba en reparación y no tiene estacionamiento , las habitaciones bien , el aire funcionaba había agua caliente , cumple para llegar a dormir

4

BONNIE

18 de mai. de 2025

·

Hospedou-se por 8 noites

To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>

To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>

10

Ana Margarita

20 de set. de 2024

·

Hospedou-se por 4 noites

El uso de la alberca no se pudo realizar por remodelación

El uso de la alberca no se pudo realizar por remodelación

4

Claudia

29 de abr. de 2025

·

Hospedou-se por 1 noite

I booked because it had a pool ect and parking onsite. Both of these were not true. Also the ac didn’t work properly and the sewer smell was backing up the drain which is clear tell the condition of the entire hotel. Maybe in the future it will be better as they were doing loud work early. I did enjoy the cute decor.

I booked because it had a pool ect and parking onsite. Both of these were not true. Also the ac didn’t work properly and the sewer smell was backing up the drain which is clear tell the condition of the entire hotel. Maybe in the future it will be better as they were doing loud work early. I did enjoy the cute decor.

6

Jaime

10 de out. de 2025

·

Hospedou-se por 4 noites

Su alberca está fuera de servicio y sucia

Su alberca está fuera de servicio y sucia

10

Kai

6 de jan. de 2025

·

Hospedou-se por 4 noites

I really enjoyed staying here. There was a Mayan theme throughout the hotel. The spa was nice and affordable and the pool open all night was fun. They are under some construction (but some who might be upset over this might not be as focused on the fun parts of their vacation) which is noticeable but didn’t mess with my stay. The staff was so attentive and friendly, they went above and beyond to check in with us. There are close restaurants and cafes, and it’s close to the beach or to travel to Isla Mujeres. wished there were more towels (we got one ant an time) and the lighting was dim. I would definitely recommend this place to others. Be prepared for a lively night life too.

I really enjoyed staying here. There was a Mayan theme throughout the hotel. The spa was nice and affordable and the pool open all night was fun. They are under some construction (but some who might be upset over this might not be as focused on the fun parts of their vacation) which is noticeable but didn’t mess with my stay. The staff was so attentive and friendly, they went above and beyond to check in with us. There are close restaurants and cafes, and it’s close to the beach or to travel to Isla Mujeres. wished there were more towels (we got one ant an time) and the lighting was dim. I would definitely recommend this place to others. Be prepared for a lively night life too.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é variada: notas recorrentes de odores de mofo, insetos ou ácaros, roupas de cama manchadas ou não trocadas e áreas sujas, mas outros hóspedes encontraram os quartos limpos.

Avaliações dos hóspedes relacionadas

10

Juan Manuel

16 de mai. de 2024

·

Hospedou-se por 3 noites

Un gran hotel decorado con la cultura maya, muy bonito que hace sentir muy agusto a los visitantes, la atención del personal muy buena y amable. Un hotel muy bonito y muy recomendable.

Un gran hotel decorado con la cultura maya, muy bonito que hace sentir muy agusto a los visitantes, la atención del personal muy buena y amable. Un hotel muy bonito y muy recomendable.

2

Stefana

14 de mar. de 2024

·

Hospedou-se por 9 noites

We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray.

We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray.

2

Ruben Alvarez

29 de nov. de 2024

·

Hospedou-se por 3 noites

Pesimas instalaciones, horribles habitaciones, había chinches

Pesimas instalaciones, horribles habitaciones, había chinches

2

Sanjuanita Rodriguez

10 de set. de 2024

·

Hospedou-se por 6 noites

Hotel was ugly and dirty and smelled horrible

Hotel was ugly and dirty and smelled horrible

8

NOEMI

26 de jun. de 2023

·

Hospedou-se por 2 noites

Estuvo bien, sólo más limpieza en los pasillos. Gracias.

Estuvo bien, sólo más limpieza en los pasillos. Gracias.

6

ALYSSA GAYATRIE

17 de nov. de 2024

·

Hospedou-se por 5 noites

Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.

Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff.

6

adaneli.

3 de jan. de 2025

·

Hospedou-se por 2 noites

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

4

carmen

2 de jul. de 2024

·

Hospedou-se por 3 noites

Muy sucia las instalaciones lo cuartos terribles

Muy sucia las instalaciones lo cuartos terribles

4

Karla

29 de set. de 2025

·

Hospedou-se por 1 noite

El espejo viejo, regadera goteando y mucho sarro, falta fumigar, al día siguiente tenía muchos piquetes de algún insecto

El espejo viejo, regadera goteando y mucho sarro, falta fumigar, al día siguiente tenía muchos piquetes de algún insecto

6

ulises

4 de abr. de 2025

·

Hospedou-se por 1 noite

Poner atencion con la limpieza en los baños ya que olia a humedad y mucho

Poner atencion con la limpieza en los baños ya que olia a humedad y mucho

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são antigos, com TVs e móveis ultrapassados; alguns estão expostos a muito barulho da rua ou de bares, e o desempenho do ar condicionado varia. O Wi‑Fi no quarto é fraco ou disponível apenas no lobby, e geladeiras/micro-ondas geralmente estão ausentes.

Avaliações dos hóspedes relacionadas

2

Heather Joyce

24 de ago. de 2024

·

Hospedou-se por 7 noites

This is a budget property. Don’t be fooled by the pictures. The windows were open and bugs were coming into the room when I got there. They give you three remotes. One for tv. One for cable box. And one for ac. You must return these to front desk or you get charged for leaving them in room. The bathroom had mold on the ceiling. The decor is dated. The restaurant isn’t open all day or night. No room service. I ordered uber eats. The staff was friendly and tried to make my stay as pleasant as possible. However the property is very run down.

This is a budget property. Don’t be fooled by the pictures. The windows were open and bugs were coming into the room when I got there. They give you three remotes. One for tv. One for cable box. And one for ac. You must return these to front desk or you get charged for leaving them in room. The bathroom had mold on the ceiling. The decor is dated. The restaurant isn’t open all day or night. No room service. I ordered uber eats. The staff was friendly and tried to make my stay as pleasant as possible. However the property is very run down.

6

Vanessa

5 de jun. de 2023

·

Hospedou-se por 5 noites

While I knew it wouldn't be a 5 star hotel when booking I didn't anticipate it to be so ROUGH!!! I wanted to give my husband the authentic Mexican experience but even I was taken aback. CON'S: The doors are paper thin, made of wood & not sturdy The lobby had no air conditioning for guests The room door had manual locks with keys!!! The bathroom had a window with no curtain or privacy The beds are placed on cement platforms - no box The floor is of cement/tiles - OUCH!!! You hear everything from the bar next door No Wi Fi in rooms - just lobby The toilet was broken, rusty and noisy - they came to fix PRO'S: Very inexpensive - we were able to pay for a lot of tours Very close to bus routes Close to markets and Parque de las Palapas Cleaning staff is friendly and great No hidden fees at check out Staff great at giving advice and directions when asked WiFi fast in lobby Authentic Mexican experience Close to local hospital Taxi's always available Always felt safe coming in and out of the hotel Loved the Mayan hotel decor US Currency posted daily to help shoppers Many, many pharmacies surround this location Towel animals on the bed daily - super cute I dealt with the less than good conditions for 6 days and I wouldn't say it was the worse but not somewhere I would return again unfortunately. You truly get what you pay for :) Viva Mexico!!!!

While I knew it wouldn't be a 5 star hotel when booking I didn't anticipate it to be so ROUGH!!! I wanted to give my husband the authentic Mexican experience but even I was taken aback. CON'S: The doors are paper thin, made of wood & not sturdy The lobby had no air conditioning for guests The room door had manual locks with keys!!! The bathroom had a window with no curtain or privacy The beds are placed on cement platforms - no box The floor is of cement/tiles - OUCH!!! You hear everything from the bar next door No Wi Fi in rooms - just lobby The toilet was broken, rusty and noisy - they came to fix PRO'S: Very inexpensive - we were able to pay for a lot of tours Very close to bus routes Close to markets and Parque de las Palapas Cleaning staff is friendly and great No hidden fees at check out Staff great at giving advice and directions when asked WiFi fast in lobby Authentic Mexican experience Close to local hospital Taxi's always available Always felt safe coming in and out of the hotel Loved the Mayan hotel decor US Currency posted daily to help shoppers Many, many pharmacies surround this location Towel animals on the bed daily - super cute I dealt with the less than good conditions for 6 days and I wouldn't say it was the worse but not somewhere I would return again unfortunately. You truly get what you pay for :) Viva Mexico!!!!

6

Lakhsmi

7 de mai. de 2025

·

Hospedou-se por 1 noite

So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!

So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!

6

DANIEL

24 de nov. de 2025

·

Hospedou-se por 2 noites

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

4

Carol

6 de mai. de 2023

·

Hospedou-se por 4 noites

The hotel was very authentic. But it didn’t have a refrigerator. The area was loud at night.

The hotel was very authentic. But it didn’t have a refrigerator. The area was loud at night.

6

adaneli.

3 de jan. de 2025

·

Hospedou-se por 2 noites

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

La habitación huele mucho a humedad y se escucha todo el ruido de afuera

4

DANIEL

24 de nov. de 2025

·

Hospedou-se por 1 noite

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

6

Hans

1 de jan. de 2025

·

Hospedou-se por 7 noites

Location and services is good, just the wifi is not so powerfull in the rooms

Location and services is good, just the wifi is not so powerfull in the rooms

8

Pierre

14 de fev. de 2023

·

Hospedou-se por 1 noite

Tout était parfait, vraiment très très bien... mais l'absence d'internet dans les chambres en 2023 m'empêchera de revenir à cet hôtel. Dommage!

Tout était parfait, vraiment très très bien... mais l'absence d'internet dans les chambres en 2023 m'empêchera de revenir à cet hôtel. Dommage!

10

Carlos

15 de mar. de 2025

·

Hospedou-se por 1 noite

Solo el TV muy pequeña y obsoleto

Solo el TV muy pequeña y obsoleto

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como atenciosa e prestativa. Alguns hóspedes relatam interações rudes, problemas com faturas/reservas ou respostas limitadas.

Avaliações dos hóspedes relacionadas

2

Diana

10 de jun. de 2023

·

Hospedou-se por 1 noite

Avise que llegaba después de las 10:00 pm y aunque me indicaron que ho habría problema, cuando llegue estaba cerrado, insistí tocando y nunca me abrieron.

Avise que llegaba después de las 10:00 pm y aunque me indicaron que ho habría problema, cuando llegue estaba cerrado, insistí tocando y nunca me abrieron.

2

Harry

30 de nov. de 2024

·

Hospedou-se por 2 noites

Rude staff

Rude staff

6

Veronica

30 de ago. de 2025

·

Hospedou-se por 1 noite

The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.

The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.

8

Aparecida

23 de dez. de 2025

·

Hospedou-se por 5 noites

Equipe atendimento é excelente, desde front desk ate cafe

Equipe atendimento é excelente, desde front desk ate cafe

10

Jesus Antonio

25 de mar. de 2025

·

Hospedou-se por 1 noite

Very good service

Very good service

4

Luke

31 de dez. de 2024

·

Hospedou-se por 1 noite

The staff were great and really helpful. The hotel itself was underwhelming. It looks like it was built in the 90s and not kept up. If you need a place to crash for the night it’s ok. If you’re staying there for more than one night you might want to reconsider.

The staff were great and really helpful. The hotel itself was underwhelming. It looks like it was built in the 90s and not kept up. If you need a place to crash for the night it’s ok. If you’re staying there for more than one night you might want to reconsider.

2

Nilson

19 de jul. de 2023

·

Hospedou-se por 2 noites

Muy mal servicio , habia apartado una ressrvacion y no me la respetaron para mi y mi familia, les toco pagar mas por a parte y si mi tarjeta de pago si me la aceptaron a pesar que Yo no pude estar, no son coherentes con la promesa de satisfaccion al cliente y no deberian hacer parte de Expedia por su incumplimiento y la no satisfaccion del cliente

Muy mal servicio , habia apartado una ressrvacion y no me la respetaron para mi y mi familia, les toco pagar mas por a parte y si mi tarjeta de pago si me la aceptaron a pesar que Yo no pude estar, no son coherentes con la promesa de satisfaccion al cliente y no deberian hacer parte de Expedia por su incumplimiento y la no satisfaccion del cliente

2

yurisandra

20 de set. de 2025

·

Hospedou-se por 8 noites

Te cobran cosas que nunca usaste

Te cobran cosas que nunca usaste

10

Tatiyyanah

14 de mar. de 2025

·

Hospedou-se por 7 noites

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

10

Maria

3 de nov. de 2025

·

Hospedou-se por 2 noites

Cuartos muy limpios,amplios,excelente ubicación y sobre todo el personal muy amable,y lo mejor el costo del cuarto !!👍👍👍

Cuartos muy limpios,amplios,excelente ubicación y sobre todo el personal muy amable,y lo mejor el costo del cuarto !!👍👍👍

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Localização

Localização central e a uma curta caminhada da estação ADO, mercados e restaurantes, com fácil acesso a ônibus. Várias avaliações mencionam a vida noturna barulhenta próxima e algumas mencionam preocupações com a segurança.

Avaliações dos hóspedes relacionadas

8

Arturo

1 de mar. de 2024

·

Hospedou-se por 1 noite

The only thing i didnt like was the noise late night music loud across the street

The only thing i didnt like was the noise late night music loud across the street

8

Armine

14 de nov. de 2024

·

Hospedou-se por 3 noites

Harder to get parking because it’s downtown, a few good restaurants around, a market a few minutes walk away. Staff is very nice and helpful, the photos made the room look a little better but still nice for the price. Pool is decent.

Harder to get parking because it’s downtown, a few good restaurants around, a market a few minutes walk away. Staff is very nice and helpful, the photos made the room look a little better but still nice for the price. Pool is decent.

10

Maria

14 de set. de 2025

·

Hospedou-se por 7 noites

La ubicación es perfecta,cerca de ADO central de autobuses,mercados,restaurantes,y el personal de primera eso fue los mejor 👏👏👏👏

La ubicación es perfecta,cerca de ADO central de autobuses,mercados,restaurantes,y el personal de primera eso fue los mejor 👏👏👏👏

6

Randolph

14 de fev. de 2022

·

Hospedou-se por 4 noites

The hotel itself is nice it has two restaurants and a bar in it there is no on-site parking the pool area is nice the staff is friendly the area is not very safe I got robbed just outside of the hotel one evening we ended up checking out early due to this. If you're an American and you're traveling down here be weary of getting hotels in this area strongly suggest to stay in the hotel zone.

The hotel itself is nice it has two restaurants and a bar in it there is no on-site parking the pool area is nice the staff is friendly the area is not very safe I got robbed just outside of the hotel one evening we ended up checking out early due to this. If you're an American and you're traveling down here be weary of getting hotels in this area strongly suggest to stay in the hotel zone.

10

Arturo

18 de fev. de 2024

·

Hospedou-se por 7 noites

The location close to public transportation is perfect

The location close to public transportation is perfect

6

Vivian

10 de mar. de 2024

·

Hospedou-se por 2 noites

The property is run down and has seen better days. The room smelled musty but got better once the AC was on. There is no value for your money except that the staff are knowledgeable and went over and beyond to make the stay a pleasant one. Too bad the building doesn't match the high standards of it's personnel. The area felt safe, ADO bus terminal was close by and there were many dining choices near by.

The property is run down and has seen better days. The room smelled musty but got better once the AC was on. There is no value for your money except that the staff are knowledgeable and went over and beyond to make the stay a pleasant one. Too bad the building doesn't match the high standards of it's personnel. The area felt safe, ADO bus terminal was close by and there were many dining choices near by.

6

Rocio

25 de ago. de 2025

·

Hospedou-se por 2 noites

Excelente ubicación, queda cerca de todo. Llegas a pie al ADO, al mercado 28, el parque las palapas está justo atrás del hotel. La habitación muy limpia Las instalaciones son algo rusticas o viejas. Nos ofrecieron servicio de taxi, el taxista muy amable pero el vehículo de muy baja calidad y poco seguro. El wifi es malo

Excelente ubicación, queda cerca de todo. Llegas a pie al ADO, al mercado 28, el parque las palapas está justo atrás del hotel. La habitación muy limpia Las instalaciones son algo rusticas o viejas. Nos ofrecieron servicio de taxi, el taxista muy amable pero el vehículo de muy baja calidad y poco seguro. El wifi es malo

8

Armando

22 de jan. de 2025

·

Hospedou-se por 1 noite

It is great value for your money. It is centrally located, close to the ADO terminal

It is great value for your money. It is centrally located, close to the ADO terminal

4

Stanley

19 de jan. de 2024

·

Hospedou-se por 4 noites

Very loud area. Bar across the street had very loud music until 3:30 or 4am in the morning on the weekends. Only 1 lounge chair in the pool area. Room was not as shown on website. Paid for breakfast option and was provided limited menu to select from

Very loud area. Bar across the street had very loud music until 3:30 or 4am in the morning on the weekends. Only 1 lounge chair in the pool area. Room was not as shown on website. Paid for breakfast option and was provided limited menu to select from

6

Nacer

1 de fev. de 2022

·

Hospedou-se por 1 noite

Bruit de la route incessant , musique très forte à proximité et chambre très humide , une nuit pas plus.

Bruit de la route incessant , musique très forte à proximité et chambre très humide , une nuit pas plus.

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Jantar

O café da manhã e o restaurante no local são geralmente bons e com preços justos, embora as opções ou horários possam ser limitados. Muitos hóspedes recomendam restaurantes e cafés próximos.

Avaliações dos hóspedes relacionadas

8

Orlane

27 de nov. de 2024

·

Hospedou-se por 1 noite

Notre première nuit mexicaine s’est bien passée. Proche du centre, déco sympa, quoi qu’un peu vieillot dans les chambres. Personnel très accueillant & petit déjeuner délicieux & copieux.

Notre première nuit mexicaine s’est bien passée. Proche du centre, déco sympa, quoi qu’un peu vieillot dans les chambres. Personnel très accueillant & petit déjeuner délicieux & copieux.

10

Brenda Nidia Montalvo

27 de dez. de 2025

·

Hospedou-se por 4 noites

El menú riquísimo

El menú riquísimo

6

Francisco

5 de out. de 2025

·

Hospedou-se por 4 noites

The breakfast was fair. We do not use the spa.

The breakfast was fair. We do not use the spa.

6

Nathan

25 de set. de 2023

·

Hospedou-se por 3 noites

The location was excellent if you know how to use public transportation. We did, so we got to wherever we wanted to go in Cancun for less than a dollar. No blankets on bed and only sheets. Difficult when sharing a bed. The pool bar claimed the internet was down so wanted me to pay cash. I refused and told them to charge it to my room. Magically the internet was back up in about 10 minutes, which by the way, during the same 10 minutes, the front desk was up and running.and having no problems processing cards. This is becoming way to common in Mexico. If the business does not want to pay the credi card fee, then dont accept them. The front desk was always helpful. No problems there. The restaurant had a wonderful breakfast at a lower cost than neighboring restaurants. No problems there. It was still a good experience but no having blankets is reason enough for me to not return unless I packed my own, which I wont do. If this does not bother you, then it is a hood deal with access to public transportation and restaurants, entertainment, and markets. Great location!

The location was excellent if you know how to use public transportation. We did, so we got to wherever we wanted to go in Cancun for less than a dollar. No blankets on bed and only sheets. Difficult when sharing a bed. The pool bar claimed the internet was down so wanted me to pay cash. I refused and told them to charge it to my room. Magically the internet was back up in about 10 minutes, which by the way, during the same 10 minutes, the front desk was up and running.and having no problems processing cards. This is becoming way to common in Mexico. If the business does not want to pay the credi card fee, then dont accept them. The front desk was always helpful. No problems there. The restaurant had a wonderful breakfast at a lower cost than neighboring restaurants. No problems there. It was still a good experience but no having blankets is reason enough for me to not return unless I packed my own, which I wont do. If this does not bother you, then it is a hood deal with access to public transportation and restaurants, entertainment, and markets. Great location!

10

Tatiyyanah

14 de mar. de 2025

·

Hospedou-se por 7 noites

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend

8

Jayant

1 de nov. de 2023

·

Hospedou-se por 1 noite

Prima hotel voor een doorreis en een hele leuke locatie. Gratis parkeren op hun terrein. Het is wel een beetje gehorig (muziek van buiten) maar als je diep slaapt heb je daar geen last van. Je kan bij het hotel activiteiten boeken en er zijn genoeg eettentjes in de buurt (ook vegan).

Prima hotel voor een doorreis en een hele leuke locatie. Gratis parkeren op hun terrein. Het is wel een beetje gehorig (muziek van buiten) maar als je diep slaapt heb je daar geen last van. Je kan bij het hotel activiteiten boeken en er zijn genoeg eettentjes in de buurt (ook vegan).

4

Brian

27 de jul. de 2023

·

Hospedou-se por 7 noites

The staff was pleasant and professional. There are also many restaurants within walking distance which was needed. However, the photos of the hotel are from better days. The only air conditioning was in the room so checking in and walking to the room was a pretty hot process. Before the evening was done I had booked at another hotel which was fully air conditioned for about the same money. In truth the hotel were I re-booked was dealing with construction right in front of the hotel so that may have benefited me.

The staff was pleasant and professional. There are also many restaurants within walking distance which was needed. However, the photos of the hotel are from better days. The only air conditioning was in the room so checking in and walking to the room was a pretty hot process. Before the evening was done I had booked at another hotel which was fully air conditioned for about the same money. In truth the hotel were I re-booked was dealing with construction right in front of the hotel so that may have benefited me.

10

sofia

7 de nov. de 2024

·

Hospedou-se por 1 noite

El lugar es bonito y tranquilo solo que un poco viejo tanto el piso como la ducha pero no es molesto. El precio es justo lo que se proporciona, es muy centrico y todo queda cerca, el desayuno del restaurante que tienen anexo a este me resulto muy rico

El lugar es bonito y tranquilo solo que un poco viejo tanto el piso como la ducha pero no es molesto. El precio es justo lo que se proporciona, es muy centrico y todo queda cerca, el desayuno del restaurante que tienen anexo a este me resulto muy rico

8

Rodney

6 de fev. de 2024

·

Hospedou-se por 7 noites

The hotel was clean and we really enjoyed the swimming pool and the spa. We both had hot rock massage. The front desk staff were very helpful in getting information about taxis and buses. The TV in the room was an old tube style TV you can only get Mexican channels and you cannot connect With your tablet to watch English movies and YouTube. There is no microwave or fridge in the rooms. We bought a cooler box and bought ice. We would gladly stay again. The restaurants nearby are reasonably priced and good. The hotel is close to the R1 bus For going to the beach. It is also close to ADO.

The hotel was clean and we really enjoyed the swimming pool and the spa. We both had hot rock massage. The front desk staff were very helpful in getting information about taxis and buses. The TV in the room was an old tube style TV you can only get Mexican channels and you cannot connect With your tablet to watch English movies and YouTube. There is no microwave or fridge in the rooms. We bought a cooler box and bought ice. We would gladly stay again. The restaurants nearby are reasonably priced and good. The hotel is close to the R1 bus For going to the beach. It is also close to ADO.

10

Francisco Javier

19 de set. de 2023

·

Hospedou-se por 7 noites

Muy buena atención y personal muy amable. Te informan sobre sus normas y reglas del establecimiento antes de hospedarte. Recomiendo desayunar en el pequeño establecimiento que está a un lado, es muy bueno. Y puedes comer en el parque que está a espaldas de la propiedad.

Muy buena atención y personal muy amable. Te informan sobre sus normas y reglas del establecimiento antes de hospedarte. Recomiendo desayunar en el pequeño establecimiento que está a un lado, es muy bueno. Y puedes comer en el parque que está a espaldas de la propiedad.

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8

Aparecida

23 de dez. de 2025

·

Hospedou-se por 5 noites

Equipe atendimento é excelente, desde front desk ate cafe

Equipe atendimento é excelente, desde front desk ate cafe

6

DANIEL

24 de nov. de 2025

·

Hospedou-se por 2 noites

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

quarto velho, muito ruido, ar condicionado em mal funcionamento, mas razoavel pelo preço. Na primeira estadia fiquei em um quarto razoavel, na segunda foi um quarto horrível

4

DANIEL

24 de nov. de 2025

·

Hospedou-se por 1 noite

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

quarto mal cuidado, falta de toalha de chão, barulho insano, ar condicionado quebrado que espirrava gelo, tv antiguissima, colchão pequeno

8

MARCO A VIANA

10 de jan. de 2025

·

Hospedou-se por 3 noites

Hotel bonito, bem localizado e um pouco mal cuidado, mas com excelente custo-beneficio. Sugiro iluminar melhor a piscina a noite, ao invés de deixar uma luz branca de emergência.

Hotel bonito, bem localizado e um pouco mal cuidado, mas com excelente custo-beneficio. Sugiro iluminar melhor a piscina a noite, ao invés de deixar uma luz branca de emergência.

10

Bertha

29 de ago. de 2024

·

Hospedou-se por 3 noites

Excelente

Excelente

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $37
20 $38	21 $38	22 $37	23 $37	24 $37	25 $37	26 $39
27 $36	28 $37	29 $37	30 $39

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Esta propriedade oferece serviço de traslado do terminal de cruzeiros, do terminal de balsas, do aeroporto e da rodoviária (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 24 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Os hóspedes podem acessar a acomodação por uma entrada privativa. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Os hóspedes devem entrar em contato com a propriedade com antecedência para solicitar estacionamento no local
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Aceita-se aluguéis de longa duração
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Acesso à piscina permitido entre 8h e 20h.
É necessário reservar os seguintes serviços: serviços de massagem. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
Uma criança de até 11 anos de idade, por adulto registrado, tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
É recomendada a utilização de um carro para o transporte de/para a propriedade.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã com pratos da culinária local: MXN 180 para adultos e MXN 180 para crianças
Taxa de traslado de/para o aeroporto: MXN 750 por veículo (ocupação máxima: 4)
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.