The Falstaff in Canterbury

Always a pleasant stay. Good breakfast and friendly staff

Trivelig og

Firstly I’d like to complement the staff on kindness and attention. The hotel also offers an excellent breakfast. Unfortunately I had to affirm that this hotel was the worst I have been to in the last 10 years. The draining of the rooms 19 e 46 wasn’t working and to add insult to injured I had my body completely bitten by bedbugs, which is the reason I’m writing down this report. It’s a health public issue and should be reported to the British healthy authorities. I’m terrible disappointed by this incident and I do hope the hotel manager to take measures to avoid such health issue to others. Kind regards!

Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!

The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb.