Mercure Cardiff

Convenient

Super welcoming staff on arrival! Had my room ready quickly! Breakfast was brilliant selection of healthy and treat options 24/7 gym was great to have even if a little tired and needing some TLC - always people in there and with only treadmill there was a queue - just glad to see something well used Ideal location for me - quiet but good motorway connections

The staff were lovely and attentive. Our room was spacious and in good condition, with almost everything we needed. There is a bus stop into the city centre nearby which was helpful for us. We enjoyed breakfast too. The coffee pod machine in our room was leaking, and we were onky provided with decaf pods which was a shame. There was also only one robe provider despite it being a booking for two people.

Room was very comfortable. Great to be able to check-in early and departure being 12 noon. Towels were changed daily which was lovely.

Room - nice and big and clean. Staff - ignorant and incompetent, food (after a 40 minute wait) awful, beer - (when you get served) overpriced. Local food delivery service - very good.