Name: Holland House Hotel Cardiff By Sunday
Address: 24-26 Newport Road, Cardiff, Gales, GB
Price range: 41 US$–325 US$ per night
Rating: 7.9

Opiniones de los huéspedes

En las últimas reseñas, el Holland House Hotel Cardiff By Sunday recibe elogios por sus habitaciones espaciosas, vistas a la ciudad y su ubicación accesible a pie, mientras que las quejas más comunes se refieren al aire acondicionado ineficaz, cargos adicionales y un spa y piscina desgastados.

Hay aparcamiento disponible, aunque las plazas pueden ser limitadas y el aparcamiento en el establecimiento se llena rápidamente. La limpieza y el mantenimiento son inconsistentes, con algunas habitaciones impecables pero otras afectadas por una decoración anticuada, problemas con los ascensores y fallos en el equipo. Las opiniones sobre la comida son variadas, desde desayunos excelentes hasta platos fríos y un servicio lento en el bar o restaurante. En general, se espera una base conveniente con habitaciones de generosas dimensiones, pero se debe prever cargos adicionales y problemas de mantenimiento ocasionales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes agradecen tener piscina y spa, pero muchos informan de un cargo de £10 por persona y por visita, cierres ocasionales y áreas que necesitan renovación. Los ascensores a veces no funcionan. El aparcamiento en el establecimiento es útil pero limitado y a menudo se describe como caro.

Reseñas de huéspedes relacionadas

8

Julie

29 sept 2025

·

Se alojó 3 noches

The hotel was booked particularly for the spa and swimming pool as advertised on the listing. Somewhat disappointing that it was not made obvious that there is a £10 per person per visit charge!!

8

Kim

29 abr 2024

·

Se alojó 1 noche

Room nice, comfortable and clean. Only one lift working and had to wait ages.

8

Melgar

1 sept 2025

·

Se alojó 2 noches

Good hotel big room, good service Good location... Downside is i have to pay car park for the entire stay.. swimming 🏊‍♀️ is £10 ..per use for adult.. including jacuzzi and sauna .. Swimming 🏊‍♀️ need to be clean.. debris and sand underneath.. Swimming 🏊‍♀️ need to clean

4

Sarah

25 nov 2025

·

Se alojó 2 noches

The main reason we booked Holland house was because we planned to use the pool, but we arrived and the pool was closed. Unexpected problems can happen but we booked the day before when the pool was already closed and it was not advised! When we left it was still closed though advertised online. There was no resolution to it and the complains were never answered. The central heating doesn’t seem work cos all the rooms have many electric heaters that take a while to heat up the room.

6

Aled

20 ago 2025

·

Se alojó 1 noche

Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls. We didn’t expect to pay extra for using the pool.

6

Steve

5 abr 2025

·

Se alojó 1 noche

Really nice stay but a Spa horel to charge for use of the pool is ludicrous! I didn’t bother and won’t return

4

Lorraine

3 dic 2023

·

Se alojó 2 noches

There was no car parking available at the hotel. What few spaces there were were full

6

Daniel

31 ago 2025

·

Se alojó 1 noche

Here’s a professional rewording of your feedback: --- The hotel charges £10 per person, per visit, to use the pool. For a family of four staying two nights, this would amount to £80, which seems excessive. Typically, hotels that advertise facilities such as a pool, gym, or spa include access within the room rate, so it was disappointing to find this was not the case here. Additionally, the steam room was out of order during our stay, the changing facilities were below expectations, and the lockers required guests to bring their own padlocks. My advice is stay at the Hilton or Radission ,they are similar in price and free acess to the pool.

8

Zoe

24 nov 2025

·

Se alojó 1 noche

Hotel was beautiful! It was clean and tidy all throughout. Reception and check in was smoothe and efficient . Disappointing the pool / spa area wasnt working. No warning to this prior to booking and it was for a birthday so planned to use the spa the next day

6

Karen

6 ago 2023

·

Se alojó 1 noche

The hotel itself is in a convenient location, for walking into Cardiff City Centre/the rugby stadium. In my experience it is clean, the room was a good size and a nice bar. The staff were polite. However, whilst having a car park, it is quite tight and not enough spaces for the hotel size. When we arrived at 2.30ish, check in was in full swing (should be from 3.00pm) but there was only one person on reception - the queue quickly built up! Then there were 2 and eventually a 3rd person appeared. Once I got to reception, it was a quick process. The room we had was by the lifts, so some noise but not enough to keep up awake. The big issue was that initially the shower did not work (we were in an assisted room - which was not a problem to us) and we had no hot water at all; reported to reception but by then we were packed up and not long for checking out. Much as I do like Mercure hotels and hold Accord hotels membership, for the price we paid for the night, the check in experience and no hot water was not good enough service.

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Limpieza

Muchas reseñas señalan habitaciones muy limpias o impecables, pero otras informan de alfombras manchadas, falta de limpieza, toallas ásperas y áreas de la piscina sucias o desconchadas. Los estándares generales varían según la habitación y el área.

Reseñas de huéspedes relacionadas

6

John

2 nov 2025

·

Se alojó 2 noches

Room was ok, safe didn't work and the room cleaner failed to remove the old cup.ofctea and clean.

10

Leisa

23 nov 2025

·

Se alojó 1 noche

Very pleased with the hotel, and very clean room. very quick room service.

10

Geraint

24 oct 2025

·

Se alojó 1 noche

The room was spotless and very comfortable. The hotel itself was well looked after and gave really good vibes. My only negative feedback is the condition of the pool area. When your at the pool looking to relax and you're looking around at damaged or rusted walls and features, it really puts you off. I'd recommens a fresh lick of paint and some tropical plants that thrive on humid, damp environment. < This would make a big difference.

6

Brandon

27 may 2025

·

Se alojó 2 noches

Tub wasnt clean, had to wash it myself before using. There were custies and hair in it. The bath mat was also gross. They charged £10 each per entry, per day, to use any of the facilities that are usually included in literally every other hotel ive stayed in. (£10 per day f

10

m j

2 nov 2025

·

Se alojó 1 noche

Clean spacious bedroom

8

Louise

1 nov 2025

·

Se alojó 1 noche

Great location. Staff were so friendly and attentive. Room provided everything my daughter and I needed and was exceptionally clean and spacious. Will definitely stay again.

6

Aled

20 ago 2025

·

Se alojó 1 noche

Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls. We didn’t expect to pay extra for using the pool.

6

Alex

11 ene 2025

·

Se alojó 3 noches

Bed uncomfortable. Zipped together and at different heights. Cupboards tired and broken. Carpet and windows dirty. Gym showers covered in hair. Pool / spa loud and dirty

8

Gareth

1 sept 2023

·

Se alojó 1 noche

The room was set up nicely the carpet was slightly dirty the windows were really dirty spoiling the view as I was on the 15th Floor and corner room so has windows all around very dirty. The noise was not good either as the windows let a lot of Road noise in the finishing touches around windows my child could have done a better job which didn’t look nice. Every time switched a light on the kettle went on which was off putting there was black stain on the bed sheet. I know I am being picky but when you are paying top money and in one of there better rooms you don’t expect issues. The bed was comfy I have stayed in worse places not dirtier window though

4

Deborah

13 ago 2025

·

Se alojó 4 noches

From the outside the hotel looks amazing but step inside and your ratings start to drop carpets in corridor stained there was dirty linen left outside the door - going through the door we were greeted with a big stain on the carpet while inside the room the curtains were drawn and beads of light were coming through where there were holes in the curtains- the head board had a tear and the bottom sheet had 2 holes in ot moving into the bathroom the towels were really rough and discoloured - extremely disappointed at what is described as a 4 star hotel l would personally rate this much lower .

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Habitaciones

Las habitaciones suelen ser muy espaciosas, con buenas vistas a la ciudad y camas grandes, pero la decoración puede resultar anticuada. Los problemas recurrentes incluyen un aire acondicionado ineficaz, ventanas que no se abren, ruido de los ascensores o de la calle y colchones unidos con cremallera que crean un espacio.

Reseñas de huéspedes relacionadas

8

Desiree

20 sept 2024

·

Se alojó 2 noches

Perfect location.Nice spacious room,nice hotel.However aircondition very noisy, could not sleep easily

8

Caroline

6 ago 2025

·

Se alojó 2 noches

Bed really comfy, bathrooms lovely, very clean. Some elements are a bit tired, but overall a lovely stay and a relaxing break. The rooms are very big and spacious and the beds are very big too. Very good value for money. Downside is the parking charges, breakfast cost, and £10 each for each time you want to use the pool. Gym is free though. The staff are very friendly and very smartly turned out.

4

Alanah

23 jun 2025

·

Se alojó 2 noches

We got to the hotel and had book a superior room , we got to the room and had to ask to change rooms as the temperature was unbearable as the air con wasn’t working only to be moved to another room where the air con wasn’t working so we then had to move again and we were downgraded to a double disabled room and offered no compensation for this as. The bedding had makeup stains on it when we untucked it and the window was smashed. The staff were very quick to change us to different rooms however I was not happy to be downgraded without offering compensation for this aswell as having dirty bedding.

6

Claire

8 oct 2025

·

Se alojó 1 noche

Clean and spacious room (I had a superior room) but furnishings tired and corridors and room a little musty. Good space for working (proper work desk) and space to relax on sofa.

8

Shahzad

2 nov 2025

·

Se alojó 3 noches

Room was spacious with very good view. Very comfy bed and clean room.

4

R

5 jul 2025

·

Se alojó 1 noche

I was assured this would be a twin room - I requested this by message several days ahead and via a phone call - thus was definitely assured I was told. To my surprise I checked in late and wham- one queen sized bed. Had to share a bed with an adult relative which was not ideal. Also, the aircon was broken, staff tried to make it work but I was told it was malfunctioning and there was nothing they could do about it at night. Awful experience.

6

Steven

11 jun 2024

·

Se alojó 1 noche

I’ve stayed here 2-3 times in the last couple of months and staff and great. Rooms slightly dated but comfortable. Pity yoy cannot get a window open to get some fresh air but they do supply fans but does not help to get fresh air in the room.

6

Susan

29 abr 2025

·

Se alojó 2 noches

Room was spacious with a lovely view from the large windows. However, the bed was really uncomfortable. The mattress dipped in the middle so had to sleep near edge of the bed. Buffet breakfast was just mediocre. The hotel is less than a 10 minute walk to the city centre with bus stops close by. Overall I had a pleasant stay and the staff were helpful.

2

Yacine

11 ago 2025

·

Se alojó 2 noches

I was given a room with NO AC working. They placed a portable AC did not do anything. I was told no other room available and they will get me another AC it never happened. I didn’t sleep the whole night I was on the 11th floor and the heat from the big windows was unsupportable. I called the reception many times the never answer. The breakfast was not good at all poor quality food. The Dinner at the Restaurant was even worse, very poor service not qualified staff. The food was rubbish disgusting. The charge for using their car park. They charge for using swimming pool.

8

Lisa

5 dic 2023

·

Se alojó 1 noche

The hotel was in a great location and the size of the room was great. It was spotlessly clean. I loved the bathroom. Negative points: we were in room 1104 which backed onto the lifts, throughout the night I was disturbed by the lift, it sounded like a train on a track. The bed was huge, two singles joined together, my side wasn’t comfortable as it seemed to dip towards the bottom of the bed so I was elevated while sleeping. The room wasn’t particularly dark as the curtains didn’t fully cover the windows. I would definitely stay again but i would request a room away from the lifts. We used the spa facilities, pool was great, the gym had several pieces of equipment not working.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal a menudo se describe como amable y servicial, con toques considerados ocasionales, pero el servicio puede ser lento al hacer el registro de entrada y la comunicación inconsistente. Varios huéspedes tuvieron dificultades para resolver sus problemas.

Reseñas de huéspedes relacionadas

10

Anthony

13 may 2024

·

Se alojó 1 noche

Staff were amazing here, especially ruth the receptionist

10

Elizabeth

27 nov 2024

·

Se alojó 2 noches

My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.

6

steve

26 may 2025

·

Se alojó 1 noche

Arrived at 2.00pm and was told we couldnt check-in until 3.00pm. After a drink in the bar, we returned to reception, the queue stretched out of the main door with customers waiting to check-in, finally checked in at 3.30pm. Maintenance had to be called to get the TV to work. Finally, two sessions in swimming pool cost £40 (£10/person/dip).

10

Ashley

1 jul 2024

·

Se alojó 1 noche

A great stay, special thanks to Ruth and Rit who were so helpful and kind on reception.

8

Brian

27 jul 2025

·

Se alojó 1 noche

Was ok stay front desk not very helpful. Glad only stayed 1 night

8

Louise

1 nov 2025

·

Se alojó 1 noche

Great location. Staff were so friendly and attentive. Room provided everything my daughter and I needed and was exceptionally clean and spacious. Will definitely stay again.

4

Lucian

29 jul 2025

·

Se alojó 1 noche

Didn’t feel well on arrival, didn’t try and help with parking, didn’t tell me times for breakfast, room Aircon is broke reluctant to move me, no apologies, didn’t know your breakfast was

4

Paul

4 jul 2025

·

Se alojó 1 noche

Personnel on the desk were incompetent and tried charging to stay the night when I had already paid, showed my receipt but he still wouldn't have it. I had paid on line through Hotels.com but he didn't know how to access the computer to see this element until his manager came across. It took a while to sort all the while we were in a rush and it looked embarrassing with other guests waiting along side us. Finally got into the room and it was so hot in the room due to the air conditioning not working. There was a small air conditioning unit and a fan in there as back up. This wasn't sufficient for the size of the room and also was very noisy through the night. This is not a temporary thing either, as there are oil filled radiators in the room for the winter months! 100% would never stay here again...please take my advice on this if you like your rooms at a constant reasonable temperature.

10

Jayden

29 sept 2025

·

Se alojó 2 noches

Very clean. Friendly and helpful staff. They went the extra mile to make my partner’s birthday special by leaving a bottle of Prosecco and a card signed by them. Definitely recommend the hotel to friends and family. Unfortunately didn’t get a chance to use the spa.

6

Steven

5 jun 2024

·

Se alojó 1 noche

Arrived at the property and reception wouldnt let me check in without proving payment, even though payment was taken on booking, then once shown wanted to know card details. Felt very unwelcome in this hotel and created a very strange atmosphere as there was other customers in line waiting. Was made to wait 20 minutes until they could confirm that we are allowed to stay in the hotel. Very strange for a mercure hotel as we have only had to say our name to check in previously.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para el centro de Cardiff, las tiendas y el estadio, normalmente a poca distancia a pie.

Reseñas de huéspedes relacionadas

10

James

10 nov 2025

·

Se alojó 1 noche

Always my go to for Cardiff. I love this hotel and facilities are great. Just Nicky situated out of the town, but literally a 5 -7 walk to the shops.

10

amellia

12 oct 2025

·

Se alojó 1 noche

Great location for city centre/utilita arena. Friendly, helpful staff. Comfortable, clean rooms. Great secure parking at a good discounted rate for hotel guests. Would stay again for sure!

10

Martin

20 ago 2025

·

Se alojó 3 noches

Easy parking behind the hotel at just £14.00 via the mipermit app. Free to park between 6pm and 08.00. The hotel also offers parking but this costs £21 a day. Easy walkable route into town for the Castle and city centre shopping. I would stay here again.

8

Rebecca

26 may 2025

·

Se alojó 1 noche

Nice hotel in a central location. Easy access to parking underneath. Spa and pool are nice could do with updating. Friendly staff, rooms are clean and comfortable with great views of the city.

10

Mark

10 nov 2024

·

Se alojó 2 noches

Very good location and close to many facilities

10

Sarah

5 feb 2024

·

Se alojó 1 noche

This is a great, central hotel. We visited Cardiff to watch the rugby and the stadium was an easy walk away. We also felt really safe walking back to the hotel after dark. Parking at the hotel was already full when we arrived so we followed instructions to the nearby NCP car park which has 1000 spaces. Hotel staff were friendly and welcoming when we arrived. Our room was enormous with a fantastic view of the city. We really enjoyed everthing about our stay

8

Louise

1 nov 2025

·

Se alojó 1 noche

Great location. Staff were so friendly and attentive. Room provided everything my daughter and I needed and was exceptionally clean and spacious. Will definitely stay again.

10

Gareth

17 may 2025

·

Se alojó 1 noche

Great hotel and location

10

Marion

6 abr 2025

·

Se alojó 1 noche

Excellent proximity to the city centre, just a short walk away. Room was very clean and well maintained, comfortable bed and lots of space. Lovely and quiet. A thoroughly enjoyable stay and very convenient having the parking in such a safe environment. We will definitely stay again and would recommend to friends and family

8

Sanya

28 nov 2025

·

Se alojó 1 noche

Convenient location (a reasonable walking distance to the Principality Stadium - I’d come for the Wales vs New Zealand autumn internationals match), many shopping,” and dining options close by (including high street pedestrianised shopping areas). Staff were friendly and accommodating. Room was fantastic, modern, and clean

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y la cena son inconsistentes: algunos huéspedes elogian los desayunos sabrosos y variados, mientras que otros informan de platos fríos, menús básicos, un servicio lento y cargos por la bandeja de servicio a la habitación.

Reseñas de huéspedes relacionadas

10

Charmaine

30 abr 2025

·

Se alojó 1 noche

Hotel room, swimming pool, lounge area - FAB-U-LOSA! Noticeable staff attitudes:- Floor Manager - kindly helpful, smiling. An asset to the Hotel. Waitress - not sure what mood she was in, but definitely was not focused on giving of her best. From the glasses to the plates - all slammed down hard on the table. I suffer PTSD and jumped each time. I also asked for hot sauce. Promised but never arrived. It made me decide to NOT go down for breakfast. Chef - or whoever cooked the fries and burger. First time I've been served a burger with no lettuce or tomato. Burger was also soggy. Chips were over cooked. I ended up giving most of my food to my friend.

6

Liam

15 jul 2025

·

Se alojó 1 noche

We had a good night apart from the room was a bit dated the phone in the room did not work I ordered food and it was not right the chips was brunt the sandwich I ordered was a ploughman sandwich it had cooking butter which was not nice it didn’t have the pickle in it and the bead was not fresh it was 9 pounds and the chips was 4 pounds and 5 pounds tray fee she I was not happy we didn’t eat anything

6

Joanne

28 may 2023

·

Se alojó 2 noches

Overall the hotel was good and the rooms were spacious and well maintained. The pool and spa was a lovely bonus. The negative points were watered down juice at breakfast and the bar service in the evening. The bar closed very early and there was a lack of staff leading to a long wait to complete one drinks order for our party of ten.

6

Rachael

30 may 2025

·

Se alojó 1 noche

Close to shops and the sights of Cardiff. Nice modern hotel. Skip breakfast though as not good, I would eat out instead.

10

Ethan

7 nov 2025

·

Se alojó 1 noche

Great breakfast, good location, friendly staff

10

Mandy

21 jul 2025

·

Se alojó 1 noche

The staff were lovely ,very friendly. Room was really nice ,bed very comfortable excellent night's sleep. Breakfast was hot ,loads of choice. Fresh cooked eggs .fresh juice .coffee spot on

6

Jesper Leck

6 oct 2025

·

Se alojó 3 noches

It works but old and not a premium hotel. The “restaurant” has low quality burgers, pizzas etc

10

Carla

13 jul 2025

·

Se alojó 1 noche

Staff were excellent especially the man on check in. Room was clean and spacious. Breakfast was fresh and filling

6

carrie

15 jul 2025

·

Se alojó 1 noche

Check in was quick with a friendly member of staff. The room was very spacious on the 8th floor, cool temperature, very comfortable bed and clean bathroom. We also had a fridge, iron and ironing board in the room. The bar was quite serving until 11pm. The breakfast had a good selection vut the hot food was cold and tge coffee machine produced awful coffee. A wasted £24 for two breakfasts.

6

Daniel

23 may 2025

·

Se alojó 1 noche

Beeakfast. Suggest you temperature check food items. I was down at 6.30 for opening and beans were cold. Sausage uneatable. Continental absolutely spot on.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	77 US$
febrero	161 US$
marzo	110 US$
abril	95 US$
mayo	106 US$
junio	159 US$
julio	136 US$
agosto	105 US$
septiembre	107 US$
octubre	125 US$
noviembre	132 US$
diciembre	99 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $139	20 $162	21 $152	22 $73	23 $89	24 $116
25 $41	26 $69	27 $81	28 $93	29 $190	30 $190	31 $154

DO	LU	MA	MI	JU	VI	SA
1 $63	2 $101	3 $171	4 $97	5 $73	6 $111	7 $233
8 $65	9 $81	10 $101	11 $92	12 $77	13 $168	14 $325
15 $63	16 $75	17 $103	18 $101	19 $128	20 $184	21 $281
22 $63	23 $83	24 $101	25 $101	26 $99	27 $157	28 $177
29 $63	30 $75

Holland House Hotel Cardiff By Sunday

Precios para Holland House Hotel Cardiff By Sunday

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite Deluxe, 1 cama doble

Habitación superior, 1 cama de matrimonio

Habitación panorámica, 1 cama doble, vistas a la ciudad

Habitación triple clásica

Habitación clásica doble

Reseñas de los huéspedes sobre Holland House Hotel Cardiff By Sunday

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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