Name: Holiday Inn Cardiff City Centre by IHG
Address: Castle Street, Cardiff, Gales, GB
Price range: 70 US$–342 US$ per night
Rating: 8.25

Opiniones de los huéspedes

En Holiday Inn Cardiff City Centre by IHG, los viajeros elogian constantemente la ubicación céntrica, cerca del castillo y del estadio, así como al personal amable y profesional, aunque muchos señalan habitaciones anticuadas con baños pequeños, aire acondicionado irregular y ruido ocasional.

Las zonas comunes y muchas habitaciones se describen como limpias, aunque varias reseñas mencionan polvo, manchas, accesorios desgastados y problemas de mantenimiento. El aparcamiento en el establecimiento es cómodo pero limitado y de pago, el desayuno recibe elogios frecuentes por su variedad y los ascensores o instalaciones envejecidas a veces causan inconvenientes. Espere una base conveniente con un servicio amable y habitaciones más antiguas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Vestíbulo y zona de bar modernos y acogedores. El aparcamiento en el establecimiento es cómodo pero limitado, de pago y a veces con poco espacio, y varias reseñas mencionan ascensores antiguos y cortes ocasionales de energía.

Reseñas de huéspedes relacionadas

10

Sara

2 mar 2025

·

Se alojó 1 noche

Handy central hotel. Beware of parking though as per day not 24 hours from when you arrive

6

john

2 jul 2025

·

Se alojó 2 noches

lifts are in poor condition, one was not working

10

Chris

27 jun 2025

·

Se alojó 3 noches

Nice hotel close to the centre just opposite the castle. Parking is available but can be a bit tight. We could walk to all the areas we wanted to see. Lots of dining options in walking distance.

10

Gary

31 ago 2025

·

Se alojó 2 noches

Great location to the centre & park. Additional bonus is parking at the hotel.

8

Carys

3 mar 2025

·

Se alojó 1 noche

It was convenient for a 1 night stay but I was unhappy with the fact that parking is advertised but when your info comes through there is only LIMITED parking available! When I requested to book in advance that was not possible! I feel the original information about the hotel should highlight the fact there are only limited spaces

8

Julian

18 may 2025

·

Se alojó 1 noche

The car park woukd not have been safe for physically disabled patrons.

10

Matthew

11 may 2024

·

Se alojó 2 noches

Well positioned for the city, opposite a lovely park area. Good breakfast choice. Nice bar area

8

Leri

19 oct 2025

·

Se alojó 1 noche

Facilities were spotless. Service from all staff we met was great. Thank you especially to the receptionist who remained very polite and friendly when i was a bit stressy during check in! Welsh cakes at reception was a nice touch. Downstairs common areas are modern. Location very convenient for anywhere in the city centre. Room decor a bit more dated but still very clean. A standard room with double bed, was approx £130 plus parking £20 and breakfast £17pp was extra. Parking was 1st come 1st served, no booking in advance. I have paid less for much more luxurious accommodation in other places, but it was one of the better priced hotels i could find for Cardiff (with the 'has parking' filter). No complaints about our stay, the customer service and location were the main things i would return for.

8

Nicola

14 jun 2025

·

Se alojó 1 noche

The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.

4

Susan

20 jul 2024

·

Se alojó 1 noche

The hotel is fine if a little tired and dated. Location is really what it’s all about here, it’a incredibly convenient for the city centre, the three different stadia and events at the Castle (which is why I was there). I booked it as an alternative to one of the Premier Inns as it has a car park. Unfortunately I was emailed two days before my stay to say all the main roads around that part of the city centre would be shut, so I couldn’t use the car park which was frustrating but not the hotel’s fault. The worst part of the stay by far was getting stuck in the lift for 75 minutes, in the dark. There doesn’t appear to be any back up generator for a bit of light, even, which I assume is down to the lifts being old too. I was stuck with another woman who was attending a wedding at the hotel, I was attending a gig at the cancel and was due to meet friends which I missed out on. Although someone came to ask if we were ok outside the lift a few times, the communication of when we might be freed was poor, and when the fire brigade came to force the doors and help us out, there was no-one from the hotel to even check we were ok. Pretty poor customer service, we were just left to go on our way without even an apology from the hotel. I mentioned it on checking out but even then there wasn’t much acknowledgment of losing more than an hour of our days stuck in the dark in a bloody stuffy lift! Not impressed, won’t be staying there again. Back to the Premier Inn for me!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encontraron las habitaciones y las zonas comunes limpias, a veces impecables. Sin embargo, varias reseñas citan polvo, manchas, pelos y un mantenimiento desgastado que afecta la limpieza percibida.

Reseñas de huéspedes relacionadas

10

CHRIS

13 nov 2025

·

Se alojó 2 noches

Room clean breakfast great choice

2

RICHARD

27 jul 2025

·

Se alojó 1 noche

Awful. Small old and desperately in need of a facelift. Smelly room which was very unpleasant and dirty

2

ANILKUMAR

28 jul 2025

·

Se alojó 3 noches

Property is not clean . Rooms and bathrooms was very dirty . We found hair on bed sheets

10

Phillip

30 dic 2023

·

Se alojó 1 noche

Amazing stay every time I stay for a night or two in Cardiff this hotel is my preferd place to stay.The rooms are cleaned to a very high standard also the staff are very friendly throughout the hotel.

6

Kong Kuen Leo

10 abr 2024

·

Se alojó 3 noches

The hotel is in a very good location close to the city centre no problem at all getting from place to place. A lot of restaurants available. Hotel provide standard breakfast nothing special but dinner was surprisingly good especially the foods they do for children. Hotel overall was ok it is a bit aged the room, quite easy to see from the wall, the carpet, the mould in the bathroom. Because of that it makes you feel the place isn’t very clean.

8

Wayne

30 nov 2024

·

Se alojó 1 noche

Clean and comfortable, great location in the City Centre. Staff were all polite and helpful, only negative is that the hotel is a little dated in areas.

2

Lyndsey

31 ago 2025

·

Se alojó 1 noche

The room was terrible, i have complained and received no response from you. Ripped curtains, thick dust, broken desk and sunken matress causing no sleep.

8

Leri

19 oct 2025

·

Se alojó 1 noche

Facilities were spotless. Service from all staff we met was great. Thank you especially to the receptionist who remained very polite and friendly when i was a bit stressy during check in! Welsh cakes at reception was a nice touch. Downstairs common areas are modern. Location very convenient for anywhere in the city centre. Room decor a bit more dated but still very clean. A standard room with double bed, was approx £130 plus parking £20 and breakfast £17pp was extra. Parking was 1st come 1st served, no booking in advance. I have paid less for much more luxurious accommodation in other places, but it was one of the better priced hotels i could find for Cardiff (with the 'has parking' filter). No complaints about our stay, the customer service and location were the main things i would return for.

10

Kevin

16 oct 2025

·

Se alojó 1 noche

Very clean and efficient

8

James

19 sept 2024

·

Se alojó 2 noches

Tired looking hotel, but rooms are claen and comfortable. Comfy bed, good shower, air-con worked well.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente anticuadas, con baños pequeños, enchufes o iluminación limitados junto a la cama y problemas recurrentes con el aire acondicionado. Algunos huéspedes informan de ruido procedente de la calle o del pasillo, así como de camas más pequeñas o incómodas. Los aspectos positivos incluyen opciones espaciosas y vistas al castillo, al río o al estadio.

Reseñas de huéspedes relacionadas

8

Tasmin

1 ago 2024

·

Se alojó 1 noche

Lovely room with a view over the castle grounds. Fastest filled bath ever - a fabulous soak was had! Only real downsides are no sockets near the bed and no USB ports so don’t forget to bring an adapter plug or two and a very long cable. Fantastic selection at breakfast. Wonderful stay - thank you.

8

Andrew

2 ago 2023

·

Se alojó 2 noches

We thoroughly enjoyed our stay. Our top floor room was at the back of hotel overlooking the stadium and river.

6

Jo

24 nov 2023

·

Se alojó 1 noche

Decent enough stay, good location. Comfy bed, bathroom very cramped and could do with updating.

8

Lizzie

6 ago 2025

·

Se alojó 1 noche

Room a little dated and noisy from the road outside

6

Ronda

3 ago 2025

·

Se alojó 1 noche

The decor in the hall was very grey poorly painted and made me feel like i was in a episode of prisoner cell block H. Room was clean but needs a fresh lick of paint. The bed was in wheels and uncomfortable. Perfect place if you're going out on the town as I discovered most people staying here were as early hours in the morning i could hear various guests returning from their night on the town a little loud or where the walls too thin.

10

Faruque

21 may 2025

·

Se alojó 2 noches

We liked the large rooms and bathroom. The air conditioning was quiet. We had delicious dinner at the restaurant downstairs. The castle is 5 minutes walking distance and there are many restaurants and stores nearby. We walked from the train station to the hotel. The staff were very friendly.

8

Jane

30 sept 2025

·

Se alojó 1 noche

The room was clean and tidy but a little tired. There was no overhead lighting just a lamp above the bed and a very small table lamp which was insufficient to use to get ready by. The room was extremely hot and no air conditioning. The staff were lovely and the breakfast was very good.

6

Philippa

7 mar 2025

·

Se alojó 1 noche

Very tired bedrooms, small double bed, no usb sockets, just a bit dated Dirty windows and metalwork by window at breakfast, probable blinds be better Pastries big dry Hash browns oven cooked not fried so very dry Nice restaurant staff

8

Nicola

14 jun 2025

·

Se alojó 1 noche

The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.

4

Claudia

18 ago 2025

·

Se alojó 1 noche

The room was very hot and the aircon didn’t work. The fridge didn’t work. Bed was not that comfortable. Overall the room and bathroom is old/dated.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal recibe elogios generalizados por su amabilidad, ayuda y profesionalidad, y a menudo se destaca un registro de entrada sin problemas. Algunas reseñas mencionan personal de limpieza ruidoso o una mala gestión de incidentes, aunque la seguridad y la atención se valoran con frecuencia.

Reseñas de huéspedes relacionadas

10

Samantha

11 jul 2024

·

Se alojó 1 noche

My daughter and I stayed for one night whilst visiting the University, The staff were very friendly and helpful, it was overall a very pleasant experience.

8

Nichola

3 ago 2025

·

Se alojó 1 noche

Surprised to see both sofa bed and pull out bed made up when only 3 of us booked in - but minor point. Easy parking. Quick check in. Security appreciated. Ideal location

8

Richard

4 nov 2023

·

Se alojó 1 noche

We arrived late 21:30 and found that the systems were down. Fiona was a beacon of calm and professionalism, during what must have been a very stressful time! It’s people like Fiona who restore your faith in humanity. Thank you so much for making us feel valued and warmly welcomed, you are a superstar!!

10

Mark

13 jul 2025

·

Se alojó 1 noche

Check in first Class. Complimentary drinks and cake on arrival. Car parking was for customers only, which I appreciated. Accommodation was fine and views from room excellent, see photo. Breakfast variety and quality excellent. Security also very good with staff ensuring you do were residents.

6

Julian

18 may 2025

·

Se alojó 1 noche

Visited Cardiff for a 50th birthday party so wanted a bed for the night. Everything was OK until at 7am two loud (possibly drunk) men barged into our room, singing and shouting. When they saw us in bed they said “Oh, we thought this was our room, Reception gave us this number”. They left rapidly and left our door open until I shouted for them to shut it. Left us both shaken and spoilt an otherwise lovely weekend. On departure we reported this to Reception and the Receptionist refunded us our breakfast charge. Rather disappointed.

10

George

23 jun 2025

·

Se alojó 2 noches

Professional, courteous Staff. Excellent breakfast. Clean room, comfortable bed. Quiet.

8

Leri

19 oct 2025

·

Se alojó 1 noche

Facilities were spotless. Service from all staff we met was great. Thank you especially to the receptionist who remained very polite and friendly when i was a bit stressy during check in! Welsh cakes at reception was a nice touch. Downstairs common areas are modern. Location very convenient for anywhere in the city centre. Room decor a bit more dated but still very clean. A standard room with double bed, was approx £130 plus parking £20 and breakfast £17pp was extra. Parking was 1st come 1st served, no booking in advance. I have paid less for much more luxurious accommodation in other places, but it was one of the better priced hotels i could find for Cardiff (with the 'has parking' filter). No complaints about our stay, the customer service and location were the main things i would return for.

10

N

5 oct 2025

·

Se alojó 1 noche

Reception staff were excellent and so friendly and helpful

4

Susan

20 jul 2024

·

Se alojó 1 noche

The hotel is fine if a little tired and dated. Location is really what it’s all about here, it’a incredibly convenient for the city centre, the three different stadia and events at the Castle (which is why I was there). I booked it as an alternative to one of the Premier Inns as it has a car park. Unfortunately I was emailed two days before my stay to say all the main roads around that part of the city centre would be shut, so I couldn’t use the car park which was frustrating but not the hotel’s fault. The worst part of the stay by far was getting stuck in the lift for 75 minutes, in the dark. There doesn’t appear to be any back up generator for a bit of light, even, which I assume is down to the lifts being old too. I was stuck with another woman who was attending a wedding at the hotel, I was attending a gig at the cancel and was due to meet friends which I missed out on. Although someone came to ask if we were ok outside the lift a few times, the communication of when we might be freed was poor, and when the fire brigade came to force the doors and help us out, there was no-one from the hotel to even check we were ok. Pretty poor customer service, we were just left to go on our way without even an apology from the hotel. I mentioned it on checking out but even then there wasn’t much acknowledgment of losing more than an hour of our days stuck in the dark in a bloody stuffy lift! Not impressed, won’t be staying there again. Back to the Premier Inn for me!

10

Koorosh

18 feb 2025

·

Se alojó 1 noche

Building is a bit dated but has all IHG hotels standard. Very friendly and helpful staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación céntrica frente al Castillo de Cardiff y cerca del estadio, parques, tiendas y enlaces ferroviarios. Algunas habitaciones pueden sufrir ruido de la carretera o de eventos.

Reseñas de huéspedes relacionadas

10

Andrew

24 ago 2025

·

Se alojó 1 noche

Hotel was ideally placed for the Cricket and shopping

10

Tim

24 jul 2024

·

Se alojó 2 noches

The hotel was in a great location - opposite lovely Bute park on the bank of the river Taff and in sight of the castle. The staff were very friendly and professional and the room was very spacious, comfortable and clean with really good aircon. Cardiffs great shopping centre and restaurants were just a short walk away. An ideal location to visit this great city.

8

Gary

16 may 2025

·

Se alojó 1 noche

Great position close to Principality, castle, shops etc. We were going to Utilita which was short 10 min walk

10

John

5 abr 2024

·

Se alojó 1 noche

Great city centre location.

10

Chris

27 jun 2025

·

Se alojó 3 noches

Nice hotel close to the centre just opposite the castle. Parking is available but can be a bit tight. We could walk to all the areas we wanted to see. Lots of dining options in walking distance.

10

Gary

31 ago 2025

·

Se alojó 2 noches

Great location to the centre & park. Additional bonus is parking at the hotel.

10

David

29 sept 2025

·

Se alojó 2 noches

Great location. Nice hotel and view of stadium. Staff friendly

8

Claire

7 jul 2024

·

Se alojó 2 noches

Great location opposite the Castle. Easy to find with lots of parking. Room was good, comfy beds, good black out curtains, very large tv. Didn't eat at hotel so can't comment on the food.

8

KAREN

23 nov 2025

·

Se alojó 1 noche

Very convenient for everything we arranged.

8

Nicola

14 jun 2025

·

Se alojó 1 noche

The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios frecuentes por su variedad y calidad general, y a muchos les gustó la cena o las comidas en el bar, con necesidades sin gluten bien atendidas. Algunos huéspedes señalan precios más altos, inconsistencias ocasionales en la calidad y problemas con el servicio o los tiempos de espera.

Reseñas de huéspedes relacionadas

10

CHRIS

13 nov 2025

·

Se alojó 2 noches

Room clean breakfast great choice

10

Rosemary

3 mar 2025

·

Se alojó 1 noche

The room was as described and well provisioned. The breakfast was the best I have had in a hotel in a very long time.

6

Pamela

6 may 2024

·

Se alojó 3 noches

Great location, good breakfast, pleasant staff, car parking a bit expensive. Room was comfortable but in need of a deep clean particularly the bathroom. We did stay on a very busy weekend and opted to eat a late lunch after being told residents got 10% off food and drinks unfortunately this was not the case and it should also be noted there’s a 10% discretionary charge on food and drink (small print) except when queried turned out this is not discretionary it’s a service charge which smarted a bit when we asked for our food after a 40 min wait to be told it had been brought out but they couldn’t find us, we never left the table, but they have no table numbers, food had to be recooked so a further wait. I would also suggest signs to say when you have planned closures of kitchen as we saw a few people disgruntled at being told no orders between 4pm and 530pm due to kitchen cooking pre orders- if there were signs people in the bar area would have been less put out.

8

Jackie

14 sept 2023

·

Se alojó 3 noches

The double bed was small , the breakfast selection was good but ingredients of poor quality , fresh fruit selection limited , no bananas / strawberries

10

Jacqueline

29 oct 2024

·

Se alojó 2 noches

They catered exceptionally well for my GF Coeliac diet. Room very clean and comfortable. Staff very attentive and well mannered. Room a bit noisy at night due to it facing busy main road.x

10

Sidney

21 ago 2023

·

Se alojó 3 noches

The room was clean and kept to a high standard. The staff were down to earth , helpful and very friendly. The food was expensive therefore my advice is to make allowance for this if you will be eating in the hotel.

8

Ida

4 jun 2025

·

Se alojó 1 noche

Good location, friendly staff, great dinner. Breakfast was ok, pain au chocolate not really freshly.

10

Joseph

7 may 2024

·

Se alojó 3 noches

Great location staff all very helpful and the breakfast is excellent.

10

Faruque

21 may 2025

·

Se alojó 2 noches

We liked the large rooms and bathroom. The air conditioning was quiet. We had delicious dinner at the restaurant downstairs. The castle is 5 minutes walking distance and there are many restaurants and stores nearby. We walked from the train station to the hotel. The staff were very friendly.

8

Nicola

14 jun 2025

·

Se alojó 1 noche

The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	75 US$
febrero	136 US$
marzo	121 US$
abril	109 US$
mayo	117 US$
junio	166 US$
julio	142 US$
agosto	110 US$
septiembre	120 US$
octubre	135 US$
noviembre	129 US$
diciembre	109 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $209	21 $187	22 $107	23 $113	24 $161
25 $70	26 $79	27 $87	28 $122	29 $89	30 $104	31 $150

DO	LU	MA	MI	JU	VI	SA
1 $73	2 $106	3 $155	4 $156	5 $83	6 $140	7 $273
8 $76	9 $95	10 $154	11 $110	12 $94	13 $230	14 $342
15 $76	16 $87	17	18 $136	19	20 $188	21 $317
22 $72	23 $91	24 $152	25 $143	26 $131	27 $174	28 $228
29 $76	30 $104

Holiday Inn Cardiff City Centre by IHG

Precios para Holiday Inn Cardiff City Centre by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama doble, accesible para personas con discapacidad

Habitación estándar, 1 cama doble con sofá cama

Habitación estándar, 1 cama doble (Minibar)

Habitación estándar

Habitación estándar, 1 cama doble

Habitación Premium

Habitación estándar, 2 camas individuales

Habitación estándar, 1 cama doble, no fumadores

Reseñas de los huéspedes sobre Holiday Inn Cardiff City Centre by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

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