Name: Novotel Cardiff Centre
Address: Schooner Way - Atlantic Wharf, Cardiff, Gales, GB
Price range: 79 US$–489 US$ per night
Rating: 7.88

Opiniones de los huéspedes

En el Novotel Cardiff Centre, los viajeros destacan la amabilidad del personal y las útiles instalaciones de ocio, como la piscina, la sauna y el gimnasio, junto con una ubicación accesible a pie entre el centro de la ciudad y la bahía, pero señalan que las habitaciones son anticuadas y que el mantenimiento es a veces irregular.

El confort de las habitaciones es variable, con varios informes de aire acondicionado roto o ruidoso, duchas con fugas o débiles, y signos de desgaste. La limpieza es inconsistente: muchas habitaciones y áreas comunes están limpias, pero otros mencionan alfombras manchadas, baños o vestuarios sucios, y plagas ocasionales. Las áreas de ocio son populares, pero pueden estar concurridas o sufrir cierres, y el aparcamiento en el lugar es conveniente, pero a menudo se describe como caro. Puede esperar una base conveniente con un servicio acogedor y buenas instalaciones, atenuado por una calidad de habitación variable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

La piscina, la sauna, el baño de vapor y el gimnasio son un gran atractivo, aunque pueden estar concurridos, cerrados ocasionalmente o más fríos de lo esperado; los vestuarios a veces necesitan atención. El aparcamiento en el lugar es conveniente, pero con frecuencia se considera caro.

Reseñas de huéspedes relacionadas

10

Paul

2 oct 2025

·

Se alojó 1 noche

Great hotel w nice pool, gym and sauna!

4

Mohamad

10 abr 2025

·

Se alojó 1 noche

The condition of the changing rooms and bathrooms near the swimming pool and gym was unacceptable. Towels were left all over the floor, there was no shampoo or soap in the shower area, and empty water bottles were scattered around. The space looked completely neglected. Pool water was flowing around the edges, making the area slippery and unsafe. Additionally, the toilet flush in the my room was not working properly. Overall, the cleanliness and maintenance in this part of the facility were very poor.

6

Rob

7 dic 2022

·

Se alojó 2 noches

The hotel now feels quite tired, particularly the "Exec" rooms - we have stayed at the hotel >10 times and this was the smallest room of this grade we\'d had. Even the toilet was in a separate "room" to the bath/shower but you could barely close the toilet door it was that tiny! The pool water was cool rather than warm, the hot tub was out of action and water in showers was luke warm. Hotel also appeared to be taken over by a private party so restaurant was out of action, having to have breakfast and dinner in the bar with no explanation or apologies. Ultimately way over priced compared to previous visits and for a much lower standard of service.

8

Adam

28 may 2025

·

Se alojó 3 noches

Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!

10

A

20 ago 2025

·

Se alojó 1 noche

Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.

8

Laura

17 ago 2025

·

Se alojó 3 noches

Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!

6

colin

11 ene 2023

·

Se alojó 1 noche

A lovely hotel in a great location. Bar area was great, as was the gym. Staff were very good also! BUT not being able to use the pool was a real pain. We received notification about the issue after booking this hotel in December. When we came to stay, 2 weeks later, it had still not been fixed. I don't think this is good enough service! A hotel should not have to close a pool for two weeks+.

8

Christopher

9 abr 2024

·

Se alojó 2 noches

Enjoyed our 2 days at this hotel. Shame the steam & Sauna wasn't working on the morning we were due to leave

10

Paul

22 oct 2025

·

Se alojó 1 noche

Good value for money w the health spa and gym.

4

Timothy

27 jul 2025

·

Se alojó 1 noche

Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!

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Limpieza

Las opiniones son variadas: muchos huéspedes encontraron las habitaciones y las áreas comunes limpias, pero otros informaron sobre alfombras o ropa de cama manchadas, olores a humedad, plagas y áreas de vestuario de la piscina descuidadas.

Reseñas de huéspedes relacionadas

4

Wayne

31 may 2024

·

Se alojó 2 noches

Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.

4

Sarah

1 feb 2025

·

Se alojó 1 noche

The located is good. We have stayed in the hotel before but this time the rooms were clean on the surface but old, tired and grubby in the corners. The bathroom smelt damp and there were silverfish. There was old black gum on the carpets. Not great.

4

michael

7 jul 2025

·

Se alojó 2 noches

The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.

6

Sharni

8 jun 2025

·

Se alojó 2 noches

Found small hairs in bath tub, bedroom carpet had huge red marks on it,

10

Kimberley

30 jun 2025

·

Se alojó 1 noche

The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.

6

Julia

19 nov 2024

·

Se alojó 1 noche

On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.

8

Russell

10 oct 2024

·

Se alojó 3 noches

Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.

2

Teresa

1 oct 2025

·

Se alojó 2 noches

Bed was left unmade bathroom unclean.

6

Darren

14 oct 2025

·

Se alojó 1 noche

Room was clean but really needed a general tidy up and refurb

2

Sophie

5 sept 2024

·

Se alojó 1 noche

Dreadful stay. Sofa bed meant for my tiny daughter was riddled with fleas from previous night's dog guest - husband slept in that bed instead and woke up covered in sore fleabites. Swimming pool absolutely filthy with thick clumps of hair and dirty wet tissues surrounding the pool. Given email addresses to contact people to resolve issue but nobody has yet bothered to respond to the several emails we have sent. This review will remain unless somebody contacts us about this very serious matter.

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Habitaciones

Las habitaciones varían desde espaciosas y cómodas hasta anticuadas y básicas, con quejas recurrentes sobre aire acondicionado defectuoso o ruidoso, duchas débiles, control de temperatura y ruido en los pasillos; algunos huéspedes también señalaron la limitada disponibilidad de comodidades en la habitación o conectividad.

Reseñas de huéspedes relacionadas

4

Rebecca

2 may 2024

·

Se alojó 1 noche

The room was very hot and had no control over the temperature. The night staff member did bring us a fan. The shower had no power and the room could to with a upgrade and change the lighting in bathroom as it was very yellow.

6

Emma

11 may 2025

·

Se alojó 1 noche

Lovely hotel, 10min walk into the city centre. But! Loud people arriving back and doors slamming alllll night!

6

Shaun

19 may 2024

·

Se alojó 1 noche

Hotel looks fresh and new, but the air conditioning wasn't working. It seems thatthey are refurbishing the air conditioning. We asked to change to a room that had air conditioning working, which was done, but then we had a leaky shower. So, nice hotel but needs to look at the detail!

8

Adam

28 may 2025

·

Se alojó 3 noches

Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!

8

Lindsey

11 nov 2025

·

Se alojó 1 noche

Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...

4

Parveen

26 may 2024

·

Se alojó 1 noche

No air conditioning which meant the room was so warm that you couldnt relax, had to request a room change to another part of the building that did have air con. One of the two lifts was out of use for the whole weekend.

8

BSH

23 jul 2024

·

Se alojó 9 noches

bad wifi and aircondition tho

6

Victoria

2 jun 2024

·

Se alojó 1 noche

Starting to the positive. The service was excellent. The staff were friendly and attentive.The breakfast was very good. My son enjoyed the pool too. Unfortunately our quality of sleep was very poor. We stayed on the first floor and when we first got into our room we noticed a free standing fan and realised that the air con wasn’t working. Didn’t give it much thought, as the temperature was ok at that time, however all 3 of us woke up at about 1am feeling very hot. The windows couldn’t be opened and the fan didn’t help cool the room down. We thought about contacting reception but it was in the early hours so didn’t think we’d be able to swap rooms at that hour so I soaked some towels and lay them on my son to cool him down. None of us got much sleep. When we checked out we were in a hurry as had an event to go to. We informed the receptionist of the temperature of the room and he explained that the air con was getting upgraded throughout the floors and the first floor was the last to be done. Fine, but perhaps we should have been informed of this at check in and given the option to change rooms? If not possible then a better fan / air cooler would need to go into the rooms.

6

Benjamin

5 may 2024

·

Se alojó 1 noche

4 star foyer and bar. 3 star room. Surprise surprise, not many pictures of the room itself, loads of the foyer. Room and bathroom were tired and old looking. Bed was comfortable. Large TV but no you tube, or connectivity. Should have saved my money and gone somewhere cheaper.

6

Sze Wan

13 ago 2024

·

Se alojó 2 noches

The hotel is too old (especially the bathroom) and needs renovation.

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Servicio

El personal es ampliamente elogiado por su amabilidad y ayuda en recepción, bar y desayuno, aunque el registro de entrada puede ser lento o confuso, y se han notado casos de descortesía o falta de personal.

Reseñas de huéspedes relacionadas

10

Simon

16 feb 2025

·

Se alojó 2 noches

My wife and myself stayed here for two nights. Easy check-in. The swimming pool was clean and nice to have . The bar and restaurant was clean and the staff were very helpful. Especially Anthony and Sabina. Breakfast was nice and plenty of choice. Our room was on the 4th floor. Which was nice and clean. Would definitely recommend and stay again

8

paul

15 sept 2024

·

Se alojó 1 noche

Check in was a poor experience - ignored until the staff member completed her task on the computer and then there seemed to be some communication/language barriers?. Paying £10 for parking was another negative. Positives- Rooms were clean and spacious and quiet

6

Hannah

6 oct 2024

·

Se alojó 1 noche

Positives - comfortable beds, hot shower, excellent breakfast staff, very welcoming and accommodating and helpful even over a very busy weekend. Negatives - hotel is getting quite tired looking, swimming pool changing rooms not clean and front desk staff overall rude and unhelpful. Check in experience really stressful and difficult. Overall, not worth the considerable cost.

10

Victoria

3 feb 2025

·

Se alojó 1 noche

Staff were excellent made our stay very comfortable they couldn't do enough

10

Shane

9 nov 2025

·

Se alojó 2 noches

Great location and helpful staff

4

Andre

7 ago 2024

·

Se alojó 3 noches

Absolut terrible check in experience. Megan should work in a prison but not at the reception of a hotel. Super rude behavior. We were early and asked if we could already check in, which she denied and told us we should come back in an hour and then ignored us. When we came back (1:30h) or so later, we were still 13 minutes early and she asked us if we would like to fill out a membership, which we denied. Then she told us we have to come back another time in 13 minutes even though our room was already ready. Then we basically had to join the end of the line which took us another 30 minutes until it was our turn again. She never told us why we needed a membership, what it costs etc.. Terrible customer experience. The entire hotel is terribly managed. The second elevator didn’t work for the entire duration of our stay, the rooms are not very clean, sometimes you have to fill out some strange paperwork if you want to go to the gym/pool and other times no one cares. All in all it was not a very pleasant experience staying at the hotel.

8

Jason

30 ago 2023

·

Se alojó 1 noche

The hotel staff were brilliant but they are under staffed! People doing multiple tasks when they don’t have the time to do the multiple tasks!

10

Andy

7 may 2024

·

Se alojó 1 noche

Excellent hotel very friendly staff especially Megan on reception and Lit in restaurant/bar area 10/10 not forgetting all… tbh very well organised and would not hesitate to book again

8

Danielle

10 nov 2024

·

Se alojó 1 noche

No remote control in room on arrival did notify staff twice in evening only delivered on morning of departure after notifying for 3rd time. Waiter staff so accommodating and friendly to children.

8

Noel

7 jun 2024

·

Se alojó 1 noche

Really nice break. Pool is wonderful too.Mary on reception is lovely and really helpful.

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Ubicación

Se puede ir andando al centro de la ciudad, al Castillo de Cardiff, al estadio y a la bahía, pero varios huéspedes sintieron que el área inmediata no era la más agradable y que algunas rutas de regreso por la noche carecían de iluminación.

Reseñas de huéspedes relacionadas

8

Anne-Lise

1 sept 2025

·

Se alojó 2 noches

Excellent location within walking distance of bot the historical center and Cardiff Bay. Very spacious and well equipped room. The swimming pool is quite small and with all the kids there, it was impossible to properly swim. It would also be good if the rooms could be cleaned earlier: On the second day, when I arrived back around 4pm, the room hadn't yet been cleaned.

10

TSZ KIT

10 mar 2025

·

Se alojó 1 noche

Nice location, high accessibility. So close to the Cardiff bay

10

Kris

30 mar 2025

·

Se alojó 3 noches

Great option for the town centre and stadium.

10

Julieta Yanina

28 jul 2025

·

Se alojó 3 noches

Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.

10

James

30 mar 2025

·

Se alojó 1 noche

Great place to stay for matches at principality stadium

6

LEE

31 oct 2024

·

Se alojó 1 noche

Standard rooms are very basic and need refurbishment, its a short walk to the to the centre of town but to return late at night my wife did not feel the safe as route is via a bridge and not particularly well lighted side street and hotel entrace is arround the back via the hotel car park, there is no entrance from the main road. Also there was a smell of sewage in the car park that could also be smelt in the hotel bar area. For the price there are more modern options in the centre of town that we would choose if we were to stay in Cardiff in the future.

10

Coreena

23 feb 2025

·

Se alojó 1 noche

Very convenient location

10

Gillian

9 dic 2024

·

Se alojó 2 noches

The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.

8

Alison

10 feb 2025

·

Se alojó 1 noche

A small walk from the city centre but ideal for parking and public transport not far away for those unable to walk far. Nice bar on site with good selection of drinks

6

mark

3 ago 2025

·

Se alojó 1 noche

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.

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Comida

El desayuno recibe elogios frecuentes por su variedad y calidad, y a muchos les gustó el bar y el restaurante, aunque algunos encontraron la comida cara o inconsistente e informaron sobre problemas ocasionales.

Reseñas de huéspedes relacionadas

10

Paul

7 jul 2024

·

Se alojó 2 noches

The staff were really helpful and friendly. Great location Good parking Pool The food in the restaurant was delicious and breakfast. Lovely stay and would definitely use again Thank you

4

Wayne

31 may 2024

·

Se alojó 2 noches

Tired, worn and dirty. Some unsafe parts too such as locker doors hanging off their hinges in the men’s pool changing area. Wet floors where swimming pool users regularly walk through the reception area wearing wet costumes. Breakfast was ruined when a long hair was found in the food. When we complained, the member of staff didn’t understand English. Would not return to this hotel.

10

Nicola

20 ago 2023

·

Se alojó 1 noche

Very friendly staff, great night sleep, pool and spa facilities excellent, and very child friendly. Breakfast excellent, had everything you could want, and more. We would come back again.

8

Lee

31 mar 2024

·

Se alojó 1 noche

Great staff, good location and on site parking. Breakfast was good but a little pricey

10

Chloe

20 ago 2023

·

Se alojó 5 noches

Room was cosy and comfortable; perfect for a 5 night stay. Good size bathroom and a lovely powerful shower. Daily cleaning and changing of beds/towels was good. Ate at the restaurant on site one night and the food was tasty and good value for money, drinks were also reasonably priced. Hotel was in good walking distance of Cardiff Bay and the city centre. Parking was also very easy with plenty of spaces throughout the week, weekend seemed busier but to be expected. Overall we had a very lovely stay celebrating an anniversary.

10

Kimberley

30 jun 2025

·

Se alojó 1 noche

The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.

10

Andy

4 may 2024

·

Se alojó 3 noches

We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions. The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available. We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff. I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay. I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.

10

Ingrid

9 nov 2024

·

Se alojó 1 noche

Lovely hotel. Professional and friendly staff. Bed very comfortable. Great breakfast. Easy walk to town.

6

yobid

30 jul 2025

·

Se alojó 3 noches

They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.

8

I A

24 abr 2023

·

Se alojó 1 noche

Hotel staff very friendly and welcoming. Breakfast at the Custom shed was expense and not great quality.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	85 US$
febrero	149 US$
marzo	126 US$
abril	118 US$
mayo	121 US$
junio	188 US$
julio	158 US$
agosto	132 US$
septiembre	126 US$
octubre	133 US$
noviembre	133 US$
diciembre	119 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $187	20 $208	21 $192	22 $113	23 $128	24 $177
25 $97	26 $116	27 $142	28 $162	29 $322	30 $231	31 $186

DO	LU	MA	MI	JU	VI	SA
1 $86	2 $121	3 $144	4 $137	5 $82	6 $177	7 $287
8 $85	9 $115	10 $145	11 $127	12 $110	13 $236	14 $400
15 $87	16 $99	17 $205	18 $205	19 $343	20 $489	21 $356
22 $79	23 $101	24 $182	25 $168	26 $123	27 $147	28 $208
29 $80	30 $93

Novotel Cardiff Centre

Precios para Novotel Cardiff Centre

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, 1 cama de matrimonio

Suite, 1 cama doble con sofá cama, balcón

Habitación estándar, 1 cama de matrimonio con sofá cama

Suite junior, 1 cama de matrimonio, balcón

Suite junior, 1 cama de matrimonio con sofá cama, balcón

Habitación ejecutiva, 1 cama de matrimonio con sofá cama

Reseñas de los huéspedes sobre Novotel Cardiff Centre

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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