Name: Holiday Inn Rochester-Chatham by IHG
Address: Maidstone Road, Chatham, Kent, GB
Price range: 64 $US–204 $US per night
Rating: 8

Ce qu'en disent des voyageurs

Au Holiday Inn Rochester-Chatham by IHG, les clients apprécient régulièrement le personnel accueillant, le bon rapport qualité-prix et les équipements de loisirs sur place, bien que les avis sur l'état des chambres et la rapidité du service/de la restauration soient variables. Certains signalent des nuisances sonores et des problèmes d'entretien.

De nombreux commentaires soulignent des chambres propres et confortables, ainsi qu'un parking spacieux, et un petit-déjeuner agréable. Les points négatifs fréquemment évoqués incluent des chambres vieillottes ou petites, une faible pression de la douche, des fermetures ou des pannes occasionnelles du jacuzzi/bain de vapeur/sauna, ainsi que des retards au restaurant ou un choix de menu limité. Dans l'ensemble, attendez-vous à des équipements corrects avec une qualité de chambre et un rythme de service variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient le club de loisirs avec piscine, salle de sport et soins spa, et plusieurs notent une piscine chaude. Les problèmes récurrents incluent les fermetures ou les pannes du jacuzzi, du hammam ou du sauna ; le parking est abondant/gratuit et il y a un bar sur place.

Avis de voyageur à ce sujet

10

sheena

27 avr. 2025

·

A séjourné 4 nuits

Quiet even by the airport. Easy to get in to Rochester and surrounding places. Easy available parking. Loved the pool, steam room and sauna….really missed the hot tub/jacuzzi as it was not working. Great variety and quality at breakfast. Would definitely recommend and stay here again!

10

Slawomir

30 sept. 2025

·

A séjourné 2 nuits

The gym was perfect for my needs

6

Maxine

17 avr. 2025

·

A séjourné 2 nuits

Pool not working for 3 days, and then very cold, hotel phone not working. Sausages at breakfast not nice. But overall a decent hotel, good location and lovely staff.

10

david

19 oct. 2025

·

A séjourné 1 nuit

it was a nice clean comfortable stay staff were friendly and polite swimming pool was an added bonus

10

Tomina

31 déc. 2024

·

A séjourné 4 nuits

Warm swimming pool, steam room, sauna, hot tub. Wide range of breakfast items from cold cuts, continental to hot breakfast Hotel lounge with ample space for relaxing Close to shops A great bargain for the price paid

10

Christine

28 avr. 2024

·

A séjourné 7 nuits

Very well kept Hotel. Reception staff were very welcoming and polite. Room was good size, nice bathroom. Very clean. Breakfast Bar offered a wide range of hot and cold foods. English full breakfast was really good. Very nice pool, steam room, sauna and a small gym.

10

Sandra

25 juin 2023

·

A séjourné 1 nuit

Lovely stay, reception staff amazing Chiara very nice staff. Breakfast lovely and pool lovely and warm.

8

Hugh

15 avr. 2024

·

A séjourné 1 nuit

Did a one-night stopover on a business trip. Car parking was good. Friendly check-in. Room was a long walk but comfortable. Leisure facilities were OK, nice warm pool. Breakfast was good.

10

Alex

26 sept. 2025

·

A séjourné 1 nuit

Very nice young lady checked us in. Very friendly and helpful. There is a gym, pool and spa treatments on site. Restaurants and bar available too. Food was good although limited choice if you were staying more than one night. Room we thought was a bit small by comparison to other chain hotels we've stayed in. That said it was clean and the bed was a comfy std double. The shower wasn't great! Water hot but no matter where you put the controller we couldn't get anywhere near adequate water pressure. Breakfast is a buffet style set up. There is a wide variety of breakfast fare on offer. Full English to a continental. We enjoyed ours very much - maybe a bit too much😀.

6

KEITH

13 avr. 2025

·

A séjourné 2 nuits

Hotel very tired, we stayed in a premium room which was not very clean, water pressure was dreadful, to signal kept cutting out, bathroom was very shabby,pool area was not very clean and staff in Spa not at all helpful. I am amazed that this is an IHG hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : de nombreux clients ont trouvé les chambres et les espaces communs propres, mais plusieurs critiques signalent des chambres usées ou sales, des odeurs de moisissure ou d'humidité, des tapis poussiéreux ou effilochés, et des problèmes occasionnels dans les salles de bain ou autour de la piscine.

Avis de voyageur à ce sujet

10

Angela

30 nov. 2025

·

A séjourné 2 nuits

All areas clean and well maintained. Staff very friendly and helpful, however staffing levels could be reviewed. There were times when bar and catering areas could do with additional help during busy periods. Especially as this festive period progresses. Hotel was very busy at times and wait times were not great.

6

Stephen

23 févr. 2025

·

A séjourné 1 nuit

Under the beds were rotten and the rubbish and dried orange peel had been there for ever . Full of dust it’s was disgusting

10

Peter Angel

30 nov. 2025

·

A séjourné 3 nuits

The room was warm, comforatble and completely clean. The cleaners were excellent. Loved the complimentary drinks in the fridge and biscuits/crips. James was exceptionally helpful when I asked about the fridge and dinner. Parking was plentiful and easy. I didn't eat there but there is a supermarket open till 10PM and a KFC a couple of minutes walk away. I would certainly stay here again. Thanks.

6

Peter Frank

8 sept. 2025

·

A séjourné 2 nuits

The room smelt of damp and there was mould in the bathroom probably because the extractor fan didn’t work. The bar and restaurant and staff were all good.

6

Tony

27 juil. 2025

·

A séjourné 1 nuit

our room was very worn and had a mouldy smell the carpet was in a very frayed and tired condition although everything was clean

10

Gordon

6 mars 2024

·

A séjourné 1 nuit

Nice clean property, windows could do with replacing

4

Janine

13 août 2023

·

A séjourné 5 nuits

It wasn't clean. We changed the room, but the 2nd room wasn't really clean either. In the hotel, all the doors were dirty, the floor was sticky, even in the breakfast area. At breakfast there was cake from the day before. I always ate the same cake for breakfast for 10 days in England, also in another Holiday Inn and the cake was partly from the day before. Unfortunately, the dishes were not clean either. You always had to look at breakfast to see what kind of cup or plate you were taking. The staff is the only positive thing about this hotel. They are very nice and accommodating. Unfortunately, we will never book Holiday Inn again. We booked 3 hotels of this hotel chain on our trip and all of them were not good. The hotel in Rochester was unfortunately particularly dirty. Even if it's old, it can be clean. Especially because Holiday Inn is everywhere with Cleanliness advertises and in the end it was not clean at all.

6

Dominica

11 déc. 2022

·

A séjourné 2 nuits

On arrival the reception was busy but no issues with booking in. When I entered my room the smell of must was very apparent So on looking the window frames were mouldy. The carpet was very dirty and dusty. As the sofa was under window I cheeked for mould to find thick dust and dirty cotton bud. Returned to reception where I was shown another room which was not much better. After a chat with hotels.com. I was able to track down hotel manager. Who was absolutely undoubtedly very helpful and cleaned out room.

6

KEITH

13 avr. 2025

·

A séjourné 2 nuits

Hotel very tired, we stayed in a premium room which was not very clean, water pressure was dreadful, to signal kept cutting out, bathroom was very shabby,pool area was not very clean and staff in Spa not at all helpful. I am amazed that this is an IHG hotel

6

Sandamali

8 déc. 2024

·

A séjourné 1 nuit

The room and bathroom were not clean and had an unpleasant smell. The bed was sagging in the middle, making it uncomfortable to sleep. We had to sleep on the other side with our feet hanging out. This was our third stay here, and the bed has been uncomfortable all three times. Although we mentioned this issue to the receptionist during checkout, her only response was, “Oh, is that so?” and nothing was done about it. While we were happy with the staff and other aspects of our stay, the bed situation was disappointing.

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Chambres

Les chambres varient de confortables à basiques et peuvent sembler petites ou vieillottes ; le confort des lits varie. Plusieurs commentaires mentionnent une très faible pression de la douche et du bruit de la circulation dans les chambres donnant sur la route, et certains notent des températures chaudes.

Avis de voyageur à ce sujet

8

Neil

10 juil. 2024

·

A séjourné 3 nuits

I was given a ground floor room at first which overlooked a dual carriageway and was extremely noisy with traffic but after speaking to reception was given a much quieter room at the rear of the property.

10

Andy

10 sept. 2025

·

A séjourné 2 nuits

Very friendly welcome and a quick and easy check in. Comfortable modern bar area. Breakfast had a great choice available and was very good. All staff very friendly. Our room was a good size, clean and comfortable. Only fault was the shower hardly had any pressure and you barely got wet! But would highly recommend all in all.

8

guy

24 nov. 2024

·

A séjourné 2 nuits

Lovely breakfast ! Staff friendly and helpful. Room very small and bed incredibly soft, to the point that it disturbed sleep every time partner moved !

8

Malcolm

20 sept. 2024

·

A séjourné 1 nuit

Great staff. Very welcoming. Public area very good. Room good but let down by the shower, it was more of a dribble than shower

8

Nigel

5 juin 2023

·

A séjourné 1 nuit

The room was very small, the shower had very low water pressure and TV had limited quality channels. The staff were excellent as was the food (evening and breakfast)

6

Lee

1 janv. 2023

·

A séjourné 19 358 nuits

Expedia gives you the impression that king sized beds are available. This is not the case. All beds are a standard British double and the standard room is tiny. There is just about enough room to walk around the bed and that’s it.

8

Maria

12 oct. 2024

·

A séjourné 1 nuit

Great overnighter. Hotel easy to find but by a very busy road which you can hear in the room if you’re on that side. Check-in was quick and easy as was check out. Room was fairly clean but some grubby bits including the table lamp and the lower part of the bathroom door. The bed was comfortable and clean. When I woke up, I went to make a cup of tea and found that the kettle was missing, just the base was there, however, I rang the front desk and explained and within 5 minutes a member of staff had brought a kettle for me which was great. All in all, I would recommend this Holiday inn and will be using again when in the area.

6

Abby

14 avr. 2024

·

A séjourné 1 nuit

Lovely clean hotel but room was too hot (even though I turned the heating off)

8

Leigh

14 juin 2024

·

A séjourné 1 nuit

Good value, friendly staff, great breakfast, rooms large and clean but a little tired and dated.

8

Debbie

5 juin 2023

·

A séjourné 1 nuit

The first room we were given was much too small as I suffer with chlostrophobia. We went back to the reception and we’re offered a lot larger room which was so lovely. The bed was very comfortable and the shower was good.

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Service

Le personnel est fréquemment salué pour son amabilité et son aide dans tout l'hôtel, avec un enregistrement fluide noté. Cependant, le service au restaurant/bar est souvent lent ou manque de personnel, avec des problèmes de caisse/de prise de commande et des interactions occasionnelles désagréables ou des commandes de service en chambre oubliées.

Avis de voyageur à ce sujet

10

Angela

30 nov. 2025

·

A séjourné 2 nuits

All areas clean and well maintained. Staff very friendly and helpful, however staffing levels could be reviewed. There were times when bar and catering areas could do with additional help during busy periods. Especially as this festive period progresses. Hotel was very busy at times and wait times were not great.

4

Fredrik

4 oct. 2025

·

A séjourné 1 nuit

Service in the restaurant in the evening was TERRIBLE. We had to wait for 10 minutes before the waitress came out from the kitchen where she been chitchatting with the bar girl. I and the other people waiting asked if we could have a table, then she disappeared again. When we finally got the table we asked if could get a tea cause our daughter was frozen. She said that the coffee machine was broken. We said that we don’t want coffee only tea, she said that they got the tea water from that machine. We asked if she could boil som water for us in the kitchen, she said she couldn’t. We then asked if she could ask the chef to boil some water for the tea, but she couldn’t do that. Table next to us had same experience, they ordered a bottle of wine. They had to open it themselves as well as poor it. After dinnner I wanted to buy some water and snacks from the bar shop. 3 persons working behind the bar, no one notice me our other clients, they where chitchatting. I feel sorry for the owners of this hotel that they have to pay salaries to such work force. But in the breakfast the service staff was great.

2

Kevin

29 août 2025

·

A séjourné 4 nuits

There comes a time when complacency should never be a factor at a hotel but it appears if you stay too much in one place, that’s exactly what happens. The service becomes poorer, the rooms you’re given become worse and the conditions of the hotel worsen. Top that with a member of staff actually arguing at your table and the manager refusing to address that issue, means it’s time to check out and cancel your future bookings.

6

Lucy

24 août 2025

·

A séjourné 1 nuit

Room was comfortable but very basic. Took long time to check in. We ate dinner in the hotel - 2 courses for 3 people took over 3 hours! Not great food and took AGES and no one around to ask so had to go looking for staff - wouldn't advise eating dinner here but breakfast was ok!

10

Graham

12 janv. 2025

·

A séjourné 1 nuit

From the moment of arrival to our departure the following day, this hotel was everything that we hoped that it would be. The staff at the reception desk, the bar and restaurant were very friendly and helpful and we would have no hesitation in staying there again and recommending it to friends.

8

Stephen

4 mai 2024

·

A séjourné 1 nuit

We booked the rooms as we were travelling down from Yorkshire to a family funeral.I called the venue to see if there was any chance of a earlier check in as the funeral started at 1pm. Was told they would do what they could with no promises. We arrived at 11.45 and the receptionist tried everything to sort. Our rooms were made available to us which was very appreciated 5* for customer service. Thanks

6

Simon

17 janv. 2025

·

A séjourné 1 nuit

The staff at check in were great and the three rooms I had booked were not. Two had not been cleaned properly which is just a basic hospitality metric. Also the new PoS system used in the restaurant was poor. Had to be rebooted several times and it took me over 10 minutes to pay the restaurant bill. Also why do I have to pay for my meal before it arrives? Are you a fast food outlet?

8

Laura

25 juin 2024

·

A séjourné 2 nuits

Comfortable stay. Nice big room, with everything we needed. The only problem was room service. Order a dinner past 10:30 and it never arrived. Had to ask for a refund. The man on the desk explained the team don’t always look at the orders as the chef goes home at 10. So really shouldn’t be advertising as 24hour room service.

8

tina

5 oct. 2025

·

A séjourné 1 nuit

Friendly check in staff. Room nice and comfortable. As always The restaurant ran out of food its a common problem here.

10

Mr D Z

17 avr. 2025

·

A séjourné 1 nuit

Service was excellent from everyone. A very positive and friendly service made for great experience.

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Emplacement

Pratique pour Rochester et Chatham, avec un parking facile, des commerces (comme Asda) et un arrêt de bus à proximité. Certaines chambres donnant sur la route sont gênées par le bruit de la circulation d'une route à deux voies fréquentée, tandis que les chambres à l'arrière sont plus calmes.

Avis de voyageur à ce sujet

8

Neil

10 juil. 2024

·

A séjourné 3 nuits

I was given a ground floor room at first which overlooked a dual carriageway and was extremely noisy with traffic but after speaking to reception was given a much quieter room at the rear of the property.

2

Grant

17 févr. 2025

·

A séjourné 1 nuit

I booked the hotel as I needed a good sleep. Check-in was great. Hotel is lovely. Staff are great. Sleep I didn't get any good sleep. The room was at the front next to the main road. Traffic was constant and very annoying. Would I stay again? Definitely not.

8

Clive

10 avr. 2025

·

A séjourné 1 nuit

Smart and tidy hotel being well maintained. Staff all very friendly and helpful. Asda over the road which was handy and walkable.

8

Maria

12 oct. 2024

·

A séjourné 1 nuit

Great overnighter. Hotel easy to find but by a very busy road which you can hear in the room if you’re on that side. Check-in was quick and easy as was check out. Room was fairly clean but some grubby bits including the table lamp and the lower part of the bathroom door. The bed was comfortable and clean. When I woke up, I went to make a cup of tea and found that the kettle was missing, just the base was there, however, I rang the front desk and explained and within 5 minutes a member of staff had brought a kettle for me which was great. All in all, I would recommend this Holiday inn and will be using again when in the area.

8

Michael

17 mai 2025

·

A séjourné 1 nuit

Nice hotel. Friendly helpful staff. Very good breakfast. Very convenient for visiting Rochester and Chatham.

10

Karen

24 août 2025

·

A séjourné 2 nuits

Lovely clean hotel where staff are very friendly. Bus stop located right outside hotel.

8

Sharon

29 mai 2023

·

A séjourné 2 nuits

Hotel was clean, food was good and staff couldn't help you enough. The only thing that let it down was the surrounding area as you are a dual carriage way. Other than that really great value.

10

michael

1 févr. 2025

·

A séjourné 1 nuit

Very convenient for town centre access.

10

Keith

26 déc. 2024

·

A séjourné 1 nuit

Good location, comfortable bed, friendly staff. Hose/cable draped across walkway to road.

8

Vincent

3 nov. 2024

·

A séjourné 3 nuits

Had a lovely stay, spacious and clean room. Easy access to Rochester but a little way out.

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Repas

Le petit-déjeuner est fréquemment salué pour sa variété et sa qualité. Le dîner reçoit des commentaires mitigés : les menus peuvent être limités ou en rupture de stock et le service est souvent lent, bien que certains repas soient appréciés et la demi-pension peut offrir un bon rapport qualité-prix.

Avis de voyageur à ce sujet

8

Rebecca

2 avr. 2024

·

A séjourné 2 nuits

Pool and Gym very nice as an extra.Polite staff on desk. Modern restaurant Menu was limited as many items listed not available Bedroom needs to be cleaned under bed and skirting boards.

4

Michael

17 juin 2025

·

A séjourné 1 nuit

Wedding reception main course (beef) was inedible, grey over cooked and tough

6

Lucy

24 août 2025

·

A séjourné 1 nuit

Room was comfortable but very basic. Took long time to check in. We ate dinner in the hotel - 2 courses for 3 people took over 3 hours! Not great food and took AGES and no one around to ask so had to go looking for staff - wouldn't advise eating dinner here but breakfast was ok!

8

Lydia

31 déc. 2024

·

A séjourné 2 nuits

Overall everything was good except the dinner …whenever we ask any menu it was not available or not in stock.The women who served I guess her name Misshele she was really good with customer experience.

8

tina

5 oct. 2025

·

A séjourné 1 nuit

Friendly check in staff. Room nice and comfortable. As always The restaurant ran out of food its a common problem here.

10

Michael

29 déc. 2024

·

A séjourné 1 nuit

Nice room, clean and Tidy, friendly staff and excellent breakfast. Will book again !

10

Annie

21 févr. 2025

·

A séjourné 1 nuit

A very comfortable hotel, with a decent pool and gym. The staff were friendly and helpful. The breakfast was good - a wide choice of food available.

6

James

25 févr. 2025

·

A séjourné 1 nuit

Food was not good. Undercooked and substitutions made within the evening meals! Otherwise, a good but brief stay.

6

Penny

17 oct. 2024

·

A séjourné 1 nuit

Hotel had a good location for work, but the surrounding area is not very desirable. Room was comfortable and clean, water was warm not hot, service in the evening restaurant was slow and half the menu was unavailable. Food itself was average. Breakfast was good and plentiful.

10

Rachael

4 mai 2025

·

A séjourné 2 nuits

What a fabulous stay we had! Rooms were clean, breakfast was fabulous and the staff were brilliant. Would recommend and certainly return if in the area. Thank you!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	82 $US
février	92 $US
mars	99 $US
avril	99 $US
mai	92 $US
juin	114 $US
juillet	108 $US
août	136 $US
septembre	130 $US
octobre	102 $US
novembre	84 $US
décembre	76 $US

di	lu	ma	me	je	ve	sa
1 $67	2 $83	3 $125	4 $119	5 $77	6 $66	7 $78
8 $67	9 $95	10 $119	11 $107	12 $90	13 $94	14 $151
15 $65	16 $99	17 $125	18 $111	19 $78	20 $64	21 $80
22 $64	23 $95	24 $132	25 $120	26 $77	27 $64	28 $92
29 $64	30 $86

Holiday Inn Rochester-Chatham by IHG

Prix pour Holiday Inn Rochester-Chatham by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 lits une place, accessible aux personnes à mobilité réduite

Chambre Premium

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite

Chambre Premium, 1 lit double et 1 canapé-lit

Suite, 1 lit double et 1 canapé-lit

Chambre Standard, 1 lit double

Chambre Standard

Chambre Familiale, 1 lit double et 1 canapé-lit

Chambre Standard, 2 lits une place

Avis des voyageurs sur Holiday Inn Rochester-Chatham by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $200	21	22 $97	23 $77	24 $204
25 $70	26 $139	27 $129	28 $128	29 $70	30 $69	31 $82