Is parking available at the property?

Self parking is available on-site for a fee of EUR 21 per day, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately EUR 24 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Cologne, within a 15-minute walk of Wallraf-Richartz Museum and Old Market. It is approximately 1.1 miles from Cologne Cathedral and City Hall. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Mercure Hotel Severinshof Köln City

Average nightly price at Mercure Hotel Severinshof Köln City by month, last 12 months (USD)
Month	Average price
January	$110
February	$167
March	$138
April	$145
May	$135
June	$173
July	$106
August	$175
September	$177
October	$212
November	$152
December	$160

What guests think

At Mercure Hotel Severinshof Köln City, travellers highlight the convenient, tram-side location and generally friendly staff, with many praising clean, comfortable rooms and a strong breakfast, while others note dated areas, occasional noise, and inconsistent housekeeping.

Several reviews mention small or older bathrooms, weak air conditioning, and hazards like high-sided tubs or a step into the shower. Onsite parking is handy but paid and tight, and the modest gym disappoints some. Expect a well-located, practical base with comfort, but some wear and service variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking is convenient but tight and typically paid. Several guests found the small gym underwhelming, while others appreciated the bar and restaurant.

Related guest reviews

8

Sabine

Nov 22, 2025

·

Stayed 3 nights

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

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4

Elizabeth

Dec 25, 2024

·

Stayed 4 nights

The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)

10

Helen Hvenegaard

Sep 21, 2024

·

Stayed 1 night

Vi havde rn overnatning på gennemrejse. Vi kom til et dejligt lyst og rent værelse, med sprød sengelinned. Sengen var blød og det kan jeg godt li’. Vi havde parkering i kælderen til €19, som vi syntes er lige i overkanten. Vi kommer gerne igen.

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10

Ognyan

Jun 10, 2023

·

Parkplatz leider Gebührenpflichtig trotz 4 ⭐️⭐️⭐️⭐️ . Das ist einzige zu bemängeln. Alles anders SUPER 👍

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8

Siri

Oct 14, 2024

·

Stayed 3 nights

Hotellet ligger rett ved Severinstrasse stopp hvor flere metro/tbane stopper. Praktisk i forhold til mitt besøk på CBS. Ca 20 minutters gange til sentrum, fint å gå langs elven bort. Veldig hyggelig restaurant/bar på hotellet. Frokosten holdt også god norsk standard i utvalg, kan anbefales

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10

Kim

May 16, 2025

·

Stayed 3 nights

A very well appointed property within 30 minutes walking distance to everything I wanted to see. There is a sauna and gym which was great. Very accommodating staff

8

Michael

Aug 17, 2025

·

Stayed 2 nights

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

10

KT DERI SAN TIC A.S.

Apr 16, 2025

·

Stayed 1 night

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

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6

Mark

Sep 8, 2024

·

Stayed 3 nights

Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).

8

Catherine

Mar 22, 2023

·

Stayed 1 night

Easy parking, city centre on walking distance, tea or coffee on the room was very welcome!

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Cleanliness

Many guests found the hotel and rooms clean, but recurring reports mention odors, stained carpets or curtains, and mold in some bathrooms. Housekeeping and maintenance standards can be inconsistent.

Related guest reviews

10

Heinz

Nov 16, 2025

·

Stayed 2 nights

Spotless, yes. Conveniently located, yes. Staff courteous, also yes.

6

Amanda

Sep 11, 2024

·

Stayed 2 nights

I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.

4

Philipp

Jul 5, 2024

·

Stayed 3 nights

Das Hotel liegt sehr zentral und man hat alles unmittelbar in der nähe. Die Zimmer sind jedoch alt und dreckig. Zudem sind die Fenster so undicht, dass man den gesamten Strassenlärm der Hauptstrasse hört.

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10

Rafael Enrique

Aug 15, 2025

·

Stayed 3 nights

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

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4

Stewart

Apr 12, 2025

·

Stayed 3 nights

Bit dated. Smelly room. No USB chargers in room. Ironing Room a few floors and other end of the hotel. The ironing boards are thin and tiny. Hotel not good value at all. Wouldn’t stay there again.

10

Nicola

Oct 6, 2025

·

Stayed 6 nights

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

6

Oliver

Aug 12, 2025

·

Stayed 3 nights

The hotel had several issues. From bleach stained carpets to mouldy grout in the showers, holes in the ceiling all over the restaurant areas and reception… it left a lot to be desired. Breakfast facilities were good however, and the beds themselves were clean and comfortable. The in room Tea and coffee facilities are poor, with cheap instant coffee and a kettle.

10

Indu Vinod

Aug 5, 2025

·

Stayed 3 nights

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

6

Veronika

Feb 5, 2023

·

Stayed 1 night

Das Zimmer war oberflächlich sauber. Jedoch bei genauerer Betrachtung sah man, dass die Lampenschirme schmutzig waren, die Klotüre versifft war oder auch die Tapeten einen neuen Anstrich benötigen. Auch das Foyer war sehr schmuddelig ebenso wie das Severinsviertel selbst. Vor drei Jahren sah es im Hotel und im Stadtteil anders aus! Sauber und gepflegt nämlich. Schade! Personal war freundlich und bemüht. Das Frühstück war reichhaltig und lecker. Da kann man nicht meckern. Aber für 140 Euro/Nacht würde ich hier kein drittes Mal mehr übernachten.

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6

sven

Jun 14, 2023

·

Stayed 1 night

Nice hotel only problem is that the rooms smell because people smoked in them, i complained got another room but was the same problem.

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Rooms

Rooms are generally comfortable, with some spacious options and balconies, but decor is dated and many bathrooms are small. Some rooms face tram or road noise, and guests note weak air conditioning, poor Wi‑Fi at times, and high-sided tubs or steps into showers.

Related guest reviews

10

John

Jul 27, 2024

·

Stayed 3 nights

Great central location for walking. Nice on site dining and amenities. Poor WiFi.

8

Sascha

Jul 28, 2025

·

Stayed 1 night

The room was rather plain but very clean. There was a U-Bahn track beside, so trains made noise throughout the night. Pillows would need an upgrade. Very friendly personnel.

6

Olaf

Jan 31, 2026

·

Stayed 1 night

Zimmer war altbacken und abgenutzt

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8

Kellie

Jun 25, 2025

·

Stayed 4 nights

Great location, made it easy to get around everywhere. We had to move rooms because the air conditioner wouldn’t cool, the next room was better but definitely doesn’t cool enough for sleeping on the lowest setting.

8

Jermain

Jan 2, 2026

·

Stayed 2 nights

Fijne en nette kamer met goed uitzicht over de stad. Helaas last van een druk kind boven ons op de 5de verdieping.

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8

Klaus

Oct 21, 2024

·

Stayed 1 night

Ein gutes Hotel, allerdings sind die Badezimmer ziemlich eng

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8

Michael

Aug 17, 2025

·

Stayed 2 nights

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

10

KT DERI SAN TIC A.S.

Jan 28, 2026

·

Stayed 1 night

Zimmer könnte größer sein, aber ansonsten sehr gemütlich.

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6

Kristin

Jul 1, 2025

·

Stayed 1 night

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

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8

Virginia

Nov 12, 2025

·

Stayed 3 nights

Room is ok. Be aware that the step up into shower is dangerous for older people which will prevent me from returning to this hotel.

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Service

Staff are often described as friendly and helpful. However, multiple reviews cite rude interactions at breakfast, long queues or slow check-in/out, and limited flexibility with charges or requests.

Related guest reviews

8

Dietmar

May 12, 2024

·

Stayed 1 night

Beim einchecken war die Wartezeit von 20 Minuten einfach zu lang.

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6

Mozgan

Jul 10, 2025

·

Stayed 1 night

Insgesamt war es eine gute Unterkunft, die aber für ihre 4 Sterne nur „okay“ abschneidet. Leider wurden wir während dem Frühstück sehr unangenehm von einer Personalkraft behandelt, was dazu führte, dass der ganze Tag hin war. Auch beim Check out wurde nicht mehr gefragt, wie der Aufenthalt war, ob es Beschwerden gab etc. Es wurde lediglich bestätigt, dass alles bezahlt wurde gefolgt von einem trockenen „Auf Wiedersehen“. Ich gehe mit einem unguten Gefühl aus dem Hotel und würde es nicht weiter empfehlen.

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10

Johannes

Dec 15, 2025

·

Stayed 3 nights

Das personal war sehr freundlich und hilfreich.

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10

Dan

Jun 15, 2025

·

Stayed 6 nights

The staff are lovely and helpful, they printed out conference papers for me and were always very efficient. Breakfast is a huge spread and worth it. Walk down Severinstraße to the Severinstorburg and you'll find a market, lots of cafes, restaurants and more. Also don't miss the Katzentempel cafe if you are a cat fan.

2

Rahmi Kaan

Oct 22, 2023

·

Stayed 1 night

Receptionist is very bad my reservation is double bed but she give me 2 single bed and she doesnt help me

10

Armin

Jun 19, 2025

·

Stayed 1 night

Sehr nettes Personal, guter Empfang, sehr gutes Frühstück (reichlich und es hat an nichts gemangelt) Stadtzentrum gut zu Fuß zu erreichen und wenn Köln als Ziel wieder ansteht, dann kommen wir gerne wieder.

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10

Indu Vinod

Aug 5, 2025

·

Stayed 3 nights

Excellent hotel . Reception staff very friendly and sorted all our small issues quickly and efficiently. Lift stop in front of reception so easy to carry suitcases etc .Room very clean and comfortable. No noise from street .Very close to places of interest River Rhine cathedrals and buses and ferry. Shops and places to eat on same street just outside hotel so very convenient. Did not have breakfast in hotel as a bit expensive.

6

Heather

Jun 15, 2024

·

Stayed 7 nights

There was no flexibility with my room charges had to check out a day early because of a flight change and they charged me for another day for two rooms that’s not great service.

8

Varinder

Dec 20, 2024

·

Stayed 3 nights

Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.

6

Amy

Dec 1, 2025

·

Stayed 2 nights

I booked for myself and my teen. I booked him as a teen but the hotel booked him as a child. There was a very rude lady at breakfast who shouted at me because my son is 14 and not under 12. I was supposed to have free breakfast include for both of us as part of my package. I was charged 24 Euros for my teen who didn’t actually eat anything, and was embarrassed while I was trying to eat my food.

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Location

Very convenient for public transport beside Severinstraße and walkable to the Cathedral, river, and city sights. Some guests reported traffic or tram noise and a few felt the immediate area was gritty after dark.

Related guest reviews

10

Alexander

Feb 24, 2024

·

Stayed 3 nights

Sehr zentral zur Straßenbahn weniger als 1 Minute Fußweg Fahrzeit zum Messe Zentrum circa 10 min

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8

Markus

Nov 26, 2023

·

Stayed 2 nights

Das „Mercure Hotel Severinshof Köln City“ befindet sich in der Altstadt/Süd und ist somit sehr zentral in alle Richtungen gelegen. Egal ob Sie einen Besuch des Kölner Dom planen oder einer Veranstaltung in der Lanxess-Arena ( Köln-Deutz/Messe) beiwohnen möchten, dies alles ist in ca. 10 Minuten erreichbar. Die S-Bahn bzw. U-Bahn/Haltestelle in unmittelbarer Nähe (ca.100m) zum Hotel macht dies möglich. Das Hotel selbst ist sehr ansprechend, sauber und gepflegt. Freundliche Mitarbeiter und ein tolles Frühstück mit viel Auswahl, rundet den Aufenthalt in Köln ab. Kritikpunkte meinerseits sind: •Die ziemlich hohen Parkplatz-Kosten (19€ pro Tag) •Übernachtungen am Wochenende fast doppelt so teuer als unter der Woche

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8

Michael

Aug 17, 2025

·

Stayed 2 nights

Hotel was clean and easy to find, with a convenient onsite parking garage. Check-in was smooth even late at night. Our room was very spacious with a balcony, good amenities, and even a small cooking area with a hot plate and sink. Location was excellent—just a short walk to the Cologne Cathedral, shopping, and plenty of restaurants.

8

Maarion

Oct 3, 2025

·

Stayed 2 nights

Plenty of places to eat nearby. Handy for U bahn.

10

Nicola

Oct 6, 2025

·

Stayed 6 nights

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly

8

Erika A C

Jan 4, 2026

·

Stayed 5 nights

Quarto ok . Perto da estação de trem.

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6

Kristin

Jul 1, 2025

·

Stayed 1 night

Hotellet ligger rett v offentlig kommunikasjon (som er praktisk) men dessverre var det svært mye støy.

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6

Marina

Mar 13, 2025

·

Stayed 2 nights

The hotel is located on a not so pretty part of the city. As a woman travelling solo, I didnt feel so great walking around and avoided going out alone after dark (7 pm). However, the s Bahn sation right next to the hotel was the best thing I can mention about the stay. The room is comfortable but quite old. The carpet had stains, the chair also had stains, and the tv is not smart, so you can only watch shows and series in German. The bathroom was clean, but the shower leaked a lot, I had to be extra careful not to wet the whole bathroom floor. I would not stay there again and I think it was not at all worth the price

10

Heinz

Jul 24, 2024

·

Stayed 4 nights

The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand

8

Anders

May 3, 2025

·

Stayed 1 night

Cenralt och bra.

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Dining

Breakfast is widely praised for quality and variety, with options for different diets. Some guests found it expensive or noted slow replenishment at busy times.

Related guest reviews

8

Sabine

Nov 22, 2025

·

Stayed 3 nights

Gutes Hotel für Sightseeing in Köln. Alles gut zu Fuß erreichbar. Die Tiefgarage ist recht eng und die Zimmereinrichtung in die Jahre gekommen. Beim Frühstück ist alles da, aber übersichtlich.

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10

Rafael Enrique

Aug 15, 2025

·

Stayed 3 nights

Hotel bien situado, a un corto paseo del centro. Habitación amplia, limpia, luminosa, con un baño realmente cómodo. La cama, grande y cómoda también. El desayuno, completo, de calidad y bien servido. Personal eficiente y amable.

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8

annete

Jun 7, 2025

·

Stayed 1 night

Very nice hotel. Wanted to stay another night but was cheaper to pack stuff check out and check back into another room 🤔 Hotel needs to look at this. Breakfast very good including gluten free opinions, although no sperate toaster for the gluten free waffles also vegan and vegetarian.

8

Sini

Dec 4, 2023

·

Stayed 1 night

Nice hotel with very good breakfast.

10

Jack

Jul 28, 2025

·

Stayed 3 nights

Excellent breakfast and staff were very friendly. Room was clean and as described.

10

Jill

Dec 22, 2024

·

Stayed 3 nights

Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.

10

KT DERI SAN TIC A.S.

Apr 16, 2025

·

Stayed 1 night

Sehr gutes zentrales Hotel. Tolles Frühstücksbuffet und Parken direkt im Hotel.

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4

Wolfgang

Jun 6, 2023

·

Stayed 1 night

Klimaanlage war schwach und laut. Verkehrsanbindung sehr gut Frühstück: Preis / Leistung schwach

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4

Sabine

Oct 22, 2023

·

Stayed 2 nights

Also wir fanden die Betten überhaupt nicht gut zum schlafen , das Frühstück war nicht lecker die Brötchen waren viel zu hart gebacken Und den Kunden kommen sie auch nicht entgegen Wir mussten wegen Krankheit früher abreisen und haben noch nicht mal das Geld vom Frühstück für die Folge Tage zurück bekommen da wir ja eh nicht mehr dran teil genommen haben

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6

Janina

Feb 17, 2023

·

Stayed 1 night

Einige Mängel in den Zimmern Das Frühstücksbuffet war am Sonntag zeitweise fast leer. Selbst brot und Brötchen kamen nicht nach Das Omlett welches frisch zubereitet werden sollte, war ab 10.30 Uhr nicht mehr zu bekommen , obwohl die Frühstückszeit bis 12.00 Uhr dauert

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $93	3 $103	4 $118	5 $110	6 $151	7 $140
8 $83	9 $147	10 $397	11 $262	12 $95	13 $146	14 $135
15 $78	16 $129	17 $174	18 $190	19 $108	20 $183	21 $193
22 $71	23 $143	24 $176	25 $212	26 $176	27 $239	28 $305
29 $113	30 $133

Mercure Hotel Severinshof Köln City

Prices for Mercure Hotel Severinshof Köln City

Monthly average prices

About this property

Location

Room options

Privilege, Suite, 1 King Bed

Privilege, Room, 1 King Bed, Balcony

Superior Room, 1 King Bed

Standard Twin Room, 2 Twin Beds

Standard Room, 1 King Bed

Junior Suite, 1 King Bed

Guest reviews of Mercure Hotel Severinshof Köln City

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Hotel Severinshof Köln City

Considering this hotel for your Cologne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $128	23 $170	24 $431
25 $83	26 $184	27 $185	28 $186	29 $129	30 $108	31 $132