Grand Park Royal Cozumel - All Inclusive
179 USD
a notte
Media per settembre
Prezzi per Grand Park Royal Cozumel - All Inclusive
Seleziona le date per controllare prezzi e disponibilità
179 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Grand Park Royal Cozumel - All Inclusive, il prezzo per notte è in media di 157 USD nel mese più economico (ottobre) e di 300 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 288 USD |
| febbraio | 300 USD |
| marzo | 265 USD |
| aprile | 210 USD |
| maggio | 197 USD |
| giugno | 197 USD |
| luglio | 236 USD |
| agosto | 212 USD |
| settembre | 179 USD |
| ottobre | 157 USD |
| novembre | 225 USD |
| dicembre | 253 USD |
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set · 179 USD
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Prezzo più alto: febbraio (circa 300 USD)
Prezzo più basso: ottobre (circa 157 USD)
Informazioni su questa struttura
Rilassati con massaggi e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pa...
Servizi
Rilassati con massaggi e trattamenti per il viso. Immergiti in una delle 3 piscine all'aperto, prima di rilassarti al sole in spiaggia. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Stai pianificando un evento a Cozumel? Presso un resort avrai a disposizione 298 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Puoi gustare gustose specialità da La Veranda, uno dei 4 ristoranti ristoranti presso un resort, specializzato in cucina internazionale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. 4 bar/lounge, 2 bar sulla spiaggia e 2 bar sull'acqua ti garantiscono drink sempre freschi. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:30.
Camere
Rilassati in una delle 342 camere con aria condizionata della struttura, complete di minibar (con alcuni snack e alcune bevande gratis) e TV LED. Le camere sono dotate di balcone attrezzato. La TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli.
Posizione
Grand Park Royal Cozumel - All Inclusive, una struttura con collegamento a un centro commerciale a Cozumel, si trova a meno di un quarto d'ora di guida da Terminal Maritima De Cozumel e da Spiaggia del Paradiso. Questa struttura all-inclusive dista 24,3 km da Traghetto per Cozumel e 27,7 km da Parco tematico Xplor.
Nelle vicinanze
Cozumel Marine World(0.1 miglia)
Parco Nazionale di Arrecifes de Cozumel(0.3 miglia)
Terminal Marittimo Puerta Maya(0.4 miglia)
Centro Commerciale Royal Village(0.4 miglia)
Scogliera di Villa Blanca(0.5 miglia)
Playa Caletita(0.5 miglia)
Planetario De Cozumel Cha'an Ka'an(0.5 miglia)
Spiaggia di Stingray(0.8 miglia)
We B Divin' Cozumel(1.4 miglia)
Chiesa Onde di Grazia(1.6 miglia)
Palacio Municipal(1.8 miglia)
Piazza Punta Langosta(2.1 miglia)
Terminal Crociere Punta Langosta(2.1 miglia)
Statua di Rafael E. Melgar(2.2 miglia)
Museo de la Isla de Cozumel(2.4 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Cozumel (CZM)(4.3 miglia)
Parcheggio
Ristorante
Piscina
Servizio babysitter e asilo nido
Servizio in camera
Banco escursioni
Posizione
Playa Paraiso Km 3.5 Carretera A, Quintana Roo, Messico
Cozumel Marine World (0.1 miglia)
Parco Nazionale di Arrecifes de Cozumel (0.3 miglia)
Terminal Marittimo Puerta Maya (0.4 miglia)
Centro Commerciale Royal Village (0.4 miglia)
Scogliera di Villa Blanca (0.5 miglia)
Playa Caletita (0.5 miglia)
Opzioni camera
6
Family Suite
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 5
775 ft²
BalconeAria condizionataSoggiorno separatoBagno privato
9
Deluxe Nature View King
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
344 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
6
Junior Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
506 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
10
Deluxe Nature View Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
334 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
8
Doppia Deluxe
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
344 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
8
Deluxe Superior Ocean View
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
334 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
11
Camera
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
334 ft²
BalconeAria condizionataBagno privatoCulla (gratis)
Recensioni degli ospiti su Grand Park Royal Cozumel - All Inclusive
7.6
Buono
Sulla base di 1070 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
1%
In coppia
46%
Famiglia
35%
Gruppo
14%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Grand Park Royal Cozumel - All Inclusive, gli ospiti apprezzano lo staff cordiale, i giardini rigogliosi, le piscine e l'accesso alla città e allo snorkeling, ma segnalano anche cibo deludente, lunghe code ai ristoranti e camere con aria condizionata, acqua calda o insonorizzazione non sempre efficienti.
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Cosa pensano gli ospiti
Al Grand Park Royal Cozumel - All Inclusive, gli ospiti apprezzano lo staff cordiale, i giardini rigogliosi, le piscine e l'accesso alla città e allo snorkeling, ma segnalano anche cibo deludente, lunghe code ai ristoranti e camere con aria condizionata, acqua calda o insonorizzazione non sempre efficienti.
La piccola spiaggia rocciosa offre un buon snorkeling ma spazio e lettini limitati. Molte recensioni citano insistenti proposte di multiproprietà e un servizio di check-in e ristorazione lento o irregolare. La pulizia è generalmente buona, anche se alcuni segnalano piscine sporche, aree datate e occasionali problemi di manutenzione. Ideale per i viaggiatori che danno priorità al rapporto qualità-prezzo, allo snorkeling e al servizio cordiale rispetto alla cucina raffinata o alle finiture di lusso.
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Servizi
Diverse piscine (tra cui aree fronte oceano) e un facile accesso allo snorkeling sono punti di forza, ma la spiaggia è piccola e rocciosa con lettini limitati. Gli ospiti segnalano anche problemi come ascensori fuori servizio, piscine occasionalmente sporche o fredde, una palestra limitata e alcuni bar che chiudono presto.
Recensioni degli ospiti correlate
8
Andrew
5 nov 2024
·
Soggiorno di 4 notti
Great property. Food was better than average and plenty of choices. My only complaint was one of the elevators was down for the duration of our stay leaving just one for use.
Great property. Food was better than average and plenty of choices. My only complaint was one of the elevators was down for the duration of our stay leaving just one for use.
8
Erin
17 ott 2025
·
Soggiorno di 1 notte
The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.
The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.
8
Gary Lee
8 nov 2024
·
Soggiorno di 5 notti
The staff and property were great. The food was good and there was a wide choice at every meal. The 3 swim up pools were great for relaxing. It was a short taxi ride to go scuba diving or to go downtown. The only thing disappointing was that there was only one functioning elevator for a nine story building and several hundred quest. The elevator was smal and could only accommodate 5 people comfortably.
The staff and property were great. The food was good and there was a wide choice at every meal. The 3 swim up pools were great for relaxing. It was a short taxi ride to go scuba diving or to go downtown. The only thing disappointing was that there was only one functioning elevator for a nine story building and several hundred quest. The elevator was smal and could only accommodate 5 people comfortably.
8
Megan Kay
16 feb 2025
·
Soggiorno di 7 notti
Visited 2/2025. They had a Super Bowl party And the nightly shows were fun. Regarding the reviews I read: showers water was hot and good pressure. We didn’t have any bugs in our room but I did see them spraying a room on the main floor. The buffet food was ok if you got there when it opened. The gym was stupid the equipment was limited, old and broken. The elliptical was insanely loud. The hotel grounds were kept super clean by staff, the stone walkway around the hotel is very rough and uneven. The elevators were in working order while we stayed there but would be a pain if they were not working. The pools were quite cold. The ocean was super cool with the reef right there to snorkel! Online it said snorkel equipment was free but the guy at the hut said only one set was free and I needed to pay $5 for each additional set. Housekeeping did awesome but it was variable if they would fill the mini bar. The restaurants were ok. The only one I really liked was the Mexican one awesome guacamole at the table. He beds were ok a little hard. I don’t know how they do the star rating because I’m not sure I would rate this hotel so high. I do want to say Jesus at the bikini bar was legit the best bartender there! You do have to put your towels out early for a spot as there are limited. The beach was cleaned everyday. I was not pressured into any timeshare or excursion sales but I wasn’t interested in the “free gift”. The private beach made annoying sales non existent.
Visited 2/2025. They had a Super Bowl party And the nightly shows were fun. Regarding the reviews I read: showers water was hot and good pressure. We didn’t have any bugs in our room but I did see them spraying a room on the main floor. The buffet food was ok if you got there when it opened. The gym was stupid the equipment was limited, old and broken. The elliptical was insanely loud. The hotel grounds were kept super clean by staff, the stone walkway around the hotel is very rough and uneven. The elevators were in working order while we stayed there but would be a pain if they were not working. The pools were quite cold. The ocean was super cool with the reef right there to snorkel! Online it said snorkel equipment was free but the guy at the hut said only one set was free and I needed to pay $5 for each additional set. Housekeeping did awesome but it was variable if they would fill the mini bar. The restaurants were ok. The only one I really liked was the Mexican one awesome guacamole at the table. He beds were ok a little hard. I don’t know how they do the star rating because I’m not sure I would rate this hotel so high. I do want to say Jesus at the bikini bar was legit the best bartender there! You do have to put your towels out early for a spot as there are limited. The beach was cleaned everyday. I was not pressured into any timeshare or excursion sales but I wasn’t interested in the “free gift”. The private beach made annoying sales non existent.
8
Frank Thomas
3 ago 2024
·
Soggiorno di 5 notti
1/2 the elevators didn’t work
1/2 the elevators didn’t work
6
Fernando
15 ago 2024
·
Soggiorno di 1 notte
Las albercas estan super sucias SIEMPRE!!
Las albercas estan super sucias SIEMPRE!!
10
William Alexander
17 set 2025
·
Soggiorno di 4 notti
Outdoor pool options were great!
Outdoor pool options were great!
8
Ruben Quesada
21 apr 2025
·
Soggiorno di 7 notti
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
6
Sumer
9 mag 2025
·
Soggiorno di 6 notti
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
8
Barbara
26 mag 2024
·
Soggiorno di 7 notti
I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.
I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.
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Pulizia
Le camere e i giardini sono spesso descritti come puliti, ma i reclami ricorrenti includono piscine sporche o piene di alghe e problemi occasionali come biancheria sporca, insetti o cattivi odori in alcune aree.
Recensioni degli ospiti correlate
10
Michael
4 mag 2025
·
Soggiorno di 7 notti
We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.
We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.
2
Isaias
23 lug 2025
·
Soggiorno di 5 notti
My husband and I stayed here 7 years ago the property was in a much better condition. This time around the property looked older, pool was not clean, & just overall look of the property was more rundown. So rundown that on our last day the door to our room got stuck and we couldn’t get our suitcases out to leave to the airport. The suitcases had to be brought down through the balcony. What a terrible experience. The staff are all very kind. The buffet has a lot food options and the food is eh. The dinners are a lot better. Book at your own risk.
My husband and I stayed here 7 years ago the property was in a much better condition. This time around the property looked older, pool was not clean, & just overall look of the property was more rundown. So rundown that on our last day the door to our room got stuck and we couldn’t get our suitcases out to leave to the airport. The suitcases had to be brought down through the balcony. What a terrible experience. The staff are all very kind. The buffet has a lot food options and the food is eh. The dinners are a lot better. Book at your own risk.
6
Fernando
15 ago 2024
·
Soggiorno di 1 notte
Las albercas estan super sucias SIEMPRE!!
Las albercas estan super sucias SIEMPRE!!
4
Diane
26 mag 2025
·
Soggiorno di 12 notti
The room was big, the bed was huge, BUT, the air conditioner did not cool the room and had a weak ( if any) blower . The water came out brown every morning, and stopped completely at times and would at other times would just stop and sucked air. We had no hot or even warm water several days and had to take cold showers. We asked for a change of rooms and they sent someone up to look at the air conditioner and left with no change and would not change the room. The maid did a very good job. The food was very poor from the last 2 or 3 years. The pools were surrounded with green mold. The bar service was poor, and only two open at night I would recommend only people who spoke fair Spanish to stay because not many staff understood English , and all their programs were spoken in Spanish . I would recommend not getting a room in Building 1. We won’t plan on returning to this hotel again
The room was big, the bed was huge, BUT, the air conditioner did not cool the room and had a weak ( if any) blower . The water came out brown every morning, and stopped completely at times and would at other times would just stop and sucked air. We had no hot or even warm water several days and had to take cold showers. We asked for a change of rooms and they sent someone up to look at the air conditioner and left with no change and would not change the room. The maid did a very good job. The food was very poor from the last 2 or 3 years. The pools were surrounded with green mold. The bar service was poor, and only two open at night I would recommend only people who spoke fair Spanish to stay because not many staff understood English , and all their programs were spoken in Spanish . I would recommend not getting a room in Building 1. We won’t plan on returning to this hotel again
4
Stephanie
25 ago 2025
·
Soggiorno di 3 notti
When we got there, there was a difference in price and we had to pay an environmental cost of 129.00 that we were not aware of. When I get to my room the sheets were dirty and I had to let the water run for 20 mins to get hot. The next day, They cleaned my room and put more dirty sheets on the bed. The ice bucket had dirty water still in it from a prior guest. Then on the last day my toilet stopped working. The food wasn't bad, but the plates were chipped. There were dirty towels on the floor in the lobby where the housing was. and the pool was despicable. You could not see the bottom of the pool. Let's say, I should have asked for my money back. I will not stay there ever again.
When we got there, there was a difference in price and we had to pay an environmental cost of 129.00 that we were not aware of. When I get to my room the sheets were dirty and I had to let the water run for 20 mins to get hot. The next day, They cleaned my room and put more dirty sheets on the bed. The ice bucket had dirty water still in it from a prior guest. Then on the last day my toilet stopped working. The food wasn't bad, but the plates were chipped. There were dirty towels on the floor in the lobby where the housing was. and the pool was despicable. You could not see the bottom of the pool. Let's say, I should have asked for my money back. I will not stay there ever again.
10
jorge
5 ott 2023
·
Soggiorno di 3 notti
Las areas públicas muy limpias y conservadas, la alberca muy limpia y el area de la playa muy limpia y conveniente
Las areas públicas muy limpias y conservadas, la alberca muy limpia y el area de la playa muy limpia y conveniente
8
Jesse Lee
18 nov 2025
·
Soggiorno di 7 notti
Clean rooms, nice resort
Clean rooms, nice resort
6
Nancy
16 ago 2025
·
Soggiorno di 7 notti
The staff and service at this resort are excellent. The food at the restaurants needs to be improved and the pools need to be cleaned more frequently to make this an overall excellent stay.
The staff and service at this resort are excellent. The food at the restaurants needs to be improved and the pools need to be cleaned more frequently to make this an overall excellent stay.
8
RODRIGO
24 ago 2025
·
Soggiorno di 5 notti
El hotel está recién remodelado y es bonito y habitaciones muy cómodas y limpias a excepción del aire acondicionado que es deficiente y la comida de poca calidad.
El hotel está recién remodelado y es bonito y habitaciones muy cómodas y limpias a excepción del aire acondicionado que es deficiente y la comida de poca calidad.
8
Heather
31 dic 2025
·
Soggiorno di 7 notti
Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.
Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.
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Camere
Molti apprezzano letti confortevoli e vista sull'oceano, ma i problemi ricorrenti includono aria condizionata debole, acqua calda con ritardi o interruzioni, arredamento datato e rumore vicino agli ascensori o ai corridoi.
Recensioni degli ospiti correlate
8
Monet Y
2 giu 2025
·
Soggiorno di 5 notti
Our room was right next to the elevator and it basically clicked and banged all day long and it's not something you really notice until you're getting ready to go to sleep at night. And I pretty much makes that noise until like 1:00 or 2:00 a.m. . Other than that the property was pretty decent The food is a little bit lackluster and it's not bad it's pretty decent a lot of her just lacked taste even you know a little salt and pepper. Otherwise I really think like for your first time resort something like this is probably best. But I will know that everything was like a setup they're outside bar situations none of the soda guns worked so you got like bottled soda. So like I said everything seems to be like rigged or set up. And if you're looking to use the spa for manicures and pedicures at the moment it's only one lady doing one at a time and the pedicure station if you want to call it that is like a foot thing that you could get at home and do your at home pedicure. But either way like I said it wasn't terrible.
Our room was right next to the elevator and it basically clicked and banged all day long and it's not something you really notice until you're getting ready to go to sleep at night. And I pretty much makes that noise until like 1:00 or 2:00 a.m. . Other than that the property was pretty decent The food is a little bit lackluster and it's not bad it's pretty decent a lot of her just lacked taste even you know a little salt and pepper. Otherwise I really think like for your first time resort something like this is probably best. But I will know that everything was like a setup they're outside bar situations none of the soda guns worked so you got like bottled soda. So like I said everything seems to be like rigged or set up. And if you're looking to use the spa for manicures and pedicures at the moment it's only one lady doing one at a time and the pedicure station if you want to call it that is like a foot thing that you could get at home and do your at home pedicure. But either way like I said it wasn't terrible.
6
Michelle
21 lug 2025
·
Soggiorno di 5 notti
The property was decent, needed upgrades, air conditioner was weak.
The property was decent, needed upgrades, air conditioner was weak.
6
deborah
10 mar 2024
·
Soggiorno di 7 notti
Property is very large and I like the people (staff)very much. We had room on the 8th floor which has a beautiful view of the ocean and the grounds which were in the process of being replanted. Facilities are very clean. But despite staying there of the years the things that lack are quiet. Because I am an active diver when I get back to hotel I am tired and we can’t escape the entertainment noise no matter where our room is located. If you want to sleep between 9-10:30pm you literally need ear plugs. We didn’t eat at the specialty restaurants (only visited buffet) and whole staff seems to want to please but the hot foods generally are not. They started doing specialty drinks in the buffet and that was fun and very good (thank you Damian). Towels are very hard to come by at pool. Either they are out or no one is working the towel station. About frustrating. Should mention the shower!!!! Best one ever!!!! Great temperature and water pressure. A/C in room left us something to be desired. Despite we could regulate the temp we could not get it to less than 20.5 despite setting to 14. 20.5 should have been fine but we ran hot during the night and since they don’t do double sheet (duvet only), you may run hot and cold.
Property is very large and I like the people (staff)very much. We had room on the 8th floor which has a beautiful view of the ocean and the grounds which were in the process of being replanted. Facilities are very clean. But despite staying there of the years the things that lack are quiet. Because I am an active diver when I get back to hotel I am tired and we can’t escape the entertainment noise no matter where our room is located. If you want to sleep between 9-10:30pm you literally need ear plugs. We didn’t eat at the specialty restaurants (only visited buffet) and whole staff seems to want to please but the hot foods generally are not. They started doing specialty drinks in the buffet and that was fun and very good (thank you Damian). Towels are very hard to come by at pool. Either they are out or no one is working the towel station. About frustrating. Should mention the shower!!!! Best one ever!!!! Great temperature and water pressure. A/C in room left us something to be desired. Despite we could regulate the temp we could not get it to less than 20.5 despite setting to 14. 20.5 should have been fine but we ran hot during the night and since they don’t do double sheet (duvet only), you may run hot and cold.
8
Courtney Jean
30 apr 2024
·
Soggiorno di 5 notti
This is our second stay at Grand Park Royal in Cozumel. We had a wonderful time again. The rooms are nice with a stocked fridge and balcony. They were cleaned daily. The food leaves a little to be desired but it’s free. We would prefer more breakfast options at the food bar. There are plenty of activities to do while on the resort. We will be back.
This is our second stay at Grand Park Royal in Cozumel. We had a wonderful time again. The rooms are nice with a stocked fridge and balcony. They were cleaned daily. The food leaves a little to be desired but it’s free. We would prefer more breakfast options at the food bar. There are plenty of activities to do while on the resort. We will be back.
2
Rogelio
2 set 2025
·
Soggiorno di 4 notti
First day we got there the rooms were hot and we didn’t have A/C all day
First day we got there the rooms were hot and we didn’t have A/C all day
6
Toni J
10 mag 2025
·
Soggiorno di 6 notti
Adult pool cometely in sun, drinks were very weak, no a/c!
Adult pool cometely in sun, drinks were very weak, no a/c!
8
Bryan Michael
14 lug 2025
·
Soggiorno di 3 notti
Overall it was a good stay. Property itself is good. Alot of people in and out so sometimes some debris laying around (understandable)! The room ac or lack There of was our only real Complaint.
Overall it was a good stay. Property itself is good. Alot of people in and out so sometimes some debris laying around (understandable)! The room ac or lack There of was our only real Complaint.
8
Ruben Quesada
21 apr 2025
·
Soggiorno di 7 notti
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
6
Sumer
9 mag 2025
·
Soggiorno di 6 notti
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
6
Gerzain
26 lug 2025
·
Soggiorno di 6 notti
Loved the location and the pools, the beach was nice but I was hoping it was bigger, the food was decent but also it was hard to have dinner at the restaurants there was over an hour wait to be seated even at the buffet. And some of the food was not so good and very limited options and some areas. The balcony had a great view but the door kept jamming, the ac need it some work, it never got cold in there. The hotel is great and it has a great location, but it is it desperate need of some renovations specially in the rooms. The staff was very friendly and always ready to help and accommodate any situation to the best of their abilities. The restaurants need to be bigger or there needs to be a better system in place to serve people, we never even got to try one of the restaurants because every time we tried to get on the list they said it was already at capacity and this was 2 hours before closing
Loved the location and the pools, the beach was nice but I was hoping it was bigger, the food was decent but also it was hard to have dinner at the restaurants there was over an hour wait to be seated even at the buffet. And some of the food was not so good and very limited options and some areas. The balcony had a great view but the door kept jamming, the ac need it some work, it never got cold in there. The hotel is great and it has a great location, but it is it desperate need of some renovations specially in the rooms. The staff was very friendly and always ready to help and accommodate any situation to the best of their abilities. The restaurants need to be bigger or there needs to be a better system in place to serve people, we never even got to try one of the restaurants because every time we tried to get on the list they said it was already at capacity and this was 2 hours before closing
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Servizio
Lo staff è ampiamente elogiato per la sua cordialità e laboriosità, ma molti segnalano insistenti proposte di multiproprietà, un servizio di check-in e ristorazione lento o irregolare e una scarsa attenzione alle richieste.
Recensioni degli ospiti correlate
4
MEAGAN
13 mar 2025
·
Soggiorno di 5 notti
No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls
No early check in for vip No very welcoming Slow check in process Immediate Sales attempt Slow restaurant service Stand in line AGAIN to retrieve room cards No escort to room with luggage Different room than reserved No mini bar— besides sodas—no daily refill Room out-dated Room not cleaned for three days. Had to request App not user friendly-no one explained it Safe battery low-would not work Bartenders ignore even with tipping No beach/ poolside service Volley ball net and no volley balls
2
Freddy
14 nov 2025
·
Soggiorno di 3 notti
We expected to be better than Cancun we will not return to this facility.the minute you enter the resort the staff don't leave you alone they kept trying to sale us time share and we told them we were not interested. And the food was horrible.
We expected to be better than Cancun we will not return to this facility.the minute you enter the resort the staff don't leave you alone they kept trying to sale us time share and we told them we were not interested. And the food was horrible.
2
Joseph
19 giu 2025
·
Soggiorno di 7 notti
We called desk multiple times. No hot water for a shower, air conditioner no cooling room. Housekeeping didn’t clean room on Sunday, had to call for them late Saturday. No help from the front desk after multiple calls. Room number 2008.
We called desk multiple times. No hot water for a shower, air conditioner no cooling room. Housekeeping didn’t clean room on Sunday, had to call for them late Saturday. No help from the front desk after multiple calls. Room number 2008.
10
Ruth
25 nov 2025
·
Soggiorno di 5 notti
Staff was super friendly. Very nice place
Staff was super friendly. Very nice place
8
Gerardo
8 ott 2025
·
Soggiorno di 4 notti
Overall was good but we had to call every day to ask for water and items for the mini bar even when we just arrived. service from the staff was always good
Overall was good but we had to call every day to ask for water and items for the mini bar even when we just arrived. service from the staff was always good
10
Jesus Eduardo
17 set 2023
·
Soggiorno di 4 notti
Excelente servicio del personal (Aldo, Maria , Carlos, Montserrat)te hacen sentir como en casa, supero mis expectativas, las camas son geniales supercomodas, ideal para estancia con los peques , hay cuidado de peques , definitivamente lo recomiendo
Excelente servicio del personal (Aldo, Maria , Carlos, Montserrat)te hacen sentir como en casa, supero mis expectativas, las camas son geniales supercomodas, ideal para estancia con los peques , hay cuidado de peques , definitivamente lo recomiendo
6
Jose Ignacio
20 nov 2025
·
Soggiorno di 3 notti
Al momento de hacer el Check inn fue una total pesadilla gracias a que las políticas de menores de edad y el motor de la plataforma no estaban correctamente sincronizadas.
Al momento de hacer el Check inn fue una total pesadilla gracias a que las políticas de menores de edad y el motor de la plataforma no estaban correctamente sincronizadas.
10
Mark
29 apr 2025
·
Soggiorno di 7 notti
Very clean. Great service
Very clean. Great service
6
Sandra
30 lug 2024
·
Soggiorno di 3 notti
Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.
Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.
4
Peter
21 ott 2024
·
Soggiorno di 4 notti
This trip was supposed to be for my wife\'s birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.
This trip was supposed to be for my wife\'s birthday. When we arrived, check in was ok then the pushy salesperson world not take no for an answer. First he offered discounts to a bamboo shop to pick up free socks, coupon for $200 off ro diamond palace, $50 jeep rental for the day, $50 per person for massage to $100 to spend all day in Chiciniza. We asked if this was timeshare and he said better. These day they are calling it"loyalty" points. He was relentless. He called our room to make sure we were coming. He kept referring how we have expedia vip access and my prices does for all the amenities he originally quoted. He brought us into this room so the girl in the office can fill out your information. The"loyalty" staff came in and basically told us what are our plans bc he did not want to waste our time. I explained i was not interested. Everything changed when i said no. They brought out the girl in the office, salesperson and a manager asking why we are not interested. We continued to let them know we were not interested and we are here for a short getaway. The sales manager was absolutely rude, pushy, disrespectful and manipulated the conversation. The staff was very kind, sales people needs a lesson in common courtesy and kindness of guests. I do not consider this resort luxury as they advertised. The food is below mediocre, rooms needs upgrade. You pay for everything as far as other amenities. Nothing was offered as a vip besides a salesperson telling me.
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Posizione
Comodo per la città, lo shopping e l'accesso alle immersioni e alle escursioni in barca, con snorkeling eccellente e vista sulle navi da crociera. Alcuni non amano la spiaggia molto piccola e la costante presenza di navi da crociera.
Recensioni degli ospiti correlate
8
christopher
30 ott 2023
·
Soggiorno di 7 notti
Perfect for my work trip purpose, close to cruise ports and easy transport links. Hotel was very nice, food was great and pools were spacious and the view from the infinity pool is beautiful. Staff were incredible all week, the area was safe to wonder and if I was looking for a relaxing getaway I would recommend. Only criticism was the air con stopped working after day 2 which made it difficult to sleep but I didn’t report it. If I was staying for longer or on my next visit I am sure the hotel would have resolved early. All in all I would recommend this hotel.
Perfect for my work trip purpose, close to cruise ports and easy transport links. Hotel was very nice, food was great and pools were spacious and the view from the infinity pool is beautiful. Staff were incredible all week, the area was safe to wonder and if I was looking for a relaxing getaway I would recommend. Only criticism was the air con stopped working after day 2 which made it difficult to sleep but I didn’t report it. If I was staying for longer or on my next visit I am sure the hotel would have resolved early. All in all I would recommend this hotel.
8
Stephenie
5 apr 2025
·
Soggiorno di 5 notti
We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.
We really enjoyed this property. It is very lush and tropical. The resort is smaller but seems spacious at the same time. There is plenty of room for people and lots of different options for pools/beach. The interior pool would be great for small kids (as it's shaded). People with mobility issues may have trouble with the stone walkways and when we were there the main elevator from the lobby was out of service. Everyone we encountered was friendly and attentive. The desk gave us adjoining rooms without even being asked, which was thoughtful and much appreciated. Everything was clean and well taken care of. Our rooms were spotless each day. The one drawback was the food. We didn't love it, but we were able to find something at the buffet (amazing omelets for breakfast). The price for our stay was so reasonable, we just ate out each night for dinner. Cozumel has many great options, some within walking distance of the resort. The town is a short cab ride away and so much fun. Our entire group - ages 76 to 14 found things to do. We saw a lot of fish snorkeling at the property and enjoyed watching the cruise ships come and go. We all agreed we loved this resort and plan to come back.
10
Amanda
12 giu 2025
·
Soggiorno di 7 notti
The variety of pools and restaurants is nice, the resort is also close to town. All the staff was very friendly, and the nighty entertainment was good!
The variety of pools and restaurants is nice, the resort is also close to town. All the staff was very friendly, and the nighty entertainment was good!
10
Amy
23 mar 2025
·
Soggiorno di 5 notti
We very much enjoyed our stay at GPR. Although the rooms are small and older, they are very clean, as is the entire property. We had a garden view, and the foliage is beautiful. I really like the water filling stations located throughout the property. We thoroughly enjoyed the snorkeling right on the beach. I thought the food was just ok. Plenty of options on the buffet. You won’t go hungry. This is a quieter resort which we also loved. Very convenient location, just a short $10 cab ride to town.
We very much enjoyed our stay at GPR. Although the rooms are small and older, they are very clean, as is the entire property. We had a garden view, and the foliage is beautiful. I really like the water filling stations located throughout the property. We thoroughly enjoyed the snorkeling right on the beach. I thought the food was just ok. Plenty of options on the buffet. You won’t go hungry. This is a quieter resort which we also loved. Very convenient location, just a short $10 cab ride to town.
8
Ruben Quesada
21 apr 2025
·
Soggiorno di 7 notti
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
8
Adam
20 ago 2025
·
Soggiorno di 7 notti
I love the location of this resort. Its also an easy resort to navigate.
I love the location of this resort. Its also an easy resort to navigate.
10
Kirk
25 mag 2025
·
Soggiorno di 7 notti
It’s a great combination of location, service, and value
It’s a great combination of location, service, and value
8
Barbara
26 mag 2024
·
Soggiorno di 7 notti
I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.
I liked the variety around the facility. Lots of various food options. Pools were beautiful & well maintained. Areas for children, families & also adults only. The beach was small & chairs a bit limited. More around the pools were available. I really loved being able to just access the ocean through a channel by the beach and snorkel. Lots of different fish. Cruise ships docked right outside.
10
Daniel
23 nov 2025
·
Soggiorno di 4 notti
We will definitely be staying here again the food is comparable to everywhere else that is all inclusive the staff here is amazing and there are several places within walking distance from the resort for shopping and restaurants
We will definitely be staying here again the food is comparable to everywhere else that is all inclusive the staff here is amazing and there are several places within walking distance from the resort for shopping and restaurants
10
Misty
26 mar 2025
·
Soggiorno di 4 notti
Beautiful! Great snorkeling
Beautiful! Great snorkeling
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Ristorazione
Molti clienti lamentano cibo insipido o freddo, varietà limitata e lunghe attese per i ristoranti specializzati; le bevande possono essere altalenanti. Alcuni ospiti hanno trovato le omelette a colazione o alcuni piatti à la carte decenti.
Recensioni degli ospiti correlate
6
Tracey
11 mar 2025
·
Soggiorno di 10 notti
The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.
The rooms were great. New beds were very comfortable. The sheets, comforter, and pillows were very good. Housekeeping was great. The bar closes too early. Entertainment was just ok. The breakfast food was ok but always cold unless you got it straight off the grill. The restore food at the hotel was absolutely terrible! The worst food in an all inclusive. The drinks were poor as well. Soda was flat. We won’t be back. This was our third stay and it’s truly gone down hill with the food.
6
Kimberlee
13 set 2025
·
Soggiorno di 4 notti
The hotel is nice but the food was terrible and a big dissapointment. They have cut to may corners obviously to save money.
The hotel is nice but the food was terrible and a big dissapointment. They have cut to may corners obviously to save money.
8
Erin
17 ott 2025
·
Soggiorno di 1 notte
The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.
The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.
8
Robert
15 ott 2025
·
Soggiorno di 7 notti
Food at breakfast is not hot enough. Sometimes just cold. Needs a better system to keep food at a safe temperature
Food at breakfast is not hot enough. Sometimes just cold. Needs a better system to keep food at a safe temperature
8
Stephen
5 giu 2025
·
Soggiorno di 5 notti
My wife and I visited this hotel for our first trip outside the USA, and overall, our five-night stay was very pleasant. Pros: • The buffet offered a wide variety of choices, including made-to-order eggs in the morning. • Throughout the day, snacks like fresh fruit, small sandwiches, and ice cream were readily available. • The two pools overlooking the water were beautiful, and drinks were served generously and often. • The staff were outstanding—friendly, professional, and always willing to help. • Our room was clean, and the air conditioning worked perfectly, which made for a comfortable stay. • The hotel was conveniently located near the town, with easy access to shops, restaurants, and excursions—all of which could be booked right from the hotel. Cons: • One downside was the persistent pressure from staff trying to get us to attend a 1.5-hour presentation. Some of these individuals later approached us with personal side deals, which felt a bit uncomfortable. • The pool bars closed relatively early—one at 6 p.m. and the other at 7 p.m.—which felt a little too soon for a resort setting. • While the food was generally good, it could be inconsistent depending on the time of day and the restaurant. We ended up sticking with the buffet, as it was the most reliable option.
My wife and I visited this hotel for our first trip outside the USA, and overall, our five-night stay was very pleasant. Pros: • The buffet offered a wide variety of choices, including made-to-order eggs in the morning. • Throughout the day, snacks like fresh fruit, small sandwiches, and ice cream were readily available. • The two pools overlooking the water were beautiful, and drinks were served generously and often. • The staff were outstanding—friendly, professional, and always willing to help. • Our room was clean, and the air conditioning worked perfectly, which made for a comfortable stay. • The hotel was conveniently located near the town, with easy access to shops, restaurants, and excursions—all of which could be booked right from the hotel. Cons: • One downside was the persistent pressure from staff trying to get us to attend a 1.5-hour presentation. Some of these individuals later approached us with personal side deals, which felt a bit uncomfortable. • The pool bars closed relatively early—one at 6 p.m. and the other at 7 p.m.—which felt a little too soon for a resort setting. • While the food was generally good, it could be inconsistent depending on the time of day and the restaurant. We ended up sticking with the buffet, as it was the most reliable option.
2
Gosia
5 gen 2026
·
Soggiorno di 7 notti
I had a very disappointing experience staying at Park Royal. The food was bland and lacked flavor. The only consistently safe and decent option was fruit. Lines for the all-inclusive restaurants were extremely long. For example, every night at the Italian restaurant there were at least twenty families ahead of us, regardless of what time we arrived, and reservations were not allowed. The Wi-Fi was unreliable and kept disconnecting. The beach is located right next to a port with at least five large cruise ships docked at all times. You are essentially swimming next to cruise traffic, which raises obvious concerns about water quality (fuel, waste, etc.). The room itself was nice—I stayed on the 9th floor with an ocean view—but it had a very strong mold smell. I understand the hotel was fully booked, but after reporting the issue twice, no one ever came to clean or check the AC unit to address the smell. Service was another major disappointment. Unless you are visibly tipping, service is minimal. Staff seemed to expect extra payment for nearly everything. Overall, this resort did not meet expectations and I would not recommend it.
I had a very disappointing experience staying at Park Royal. The food was bland and lacked flavor. The only consistently safe and decent option was fruit. Lines for the all-inclusive restaurants were extremely long. For example, every night at the Italian restaurant there were at least twenty families ahead of us, regardless of what time we arrived, and reservations were not allowed. The Wi-Fi was unreliable and kept disconnecting. The beach is located right next to a port with at least five large cruise ships docked at all times. You are essentially swimming next to cruise traffic, which raises obvious concerns about water quality (fuel, waste, etc.). The room itself was nice—I stayed on the 9th floor with an ocean view—but it had a very strong mold smell. I understand the hotel was fully booked, but after reporting the issue twice, no one ever came to clean or check the AC unit to address the smell. Service was another major disappointment. Unless you are visibly tipping, service is minimal. Staff seemed to expect extra payment for nearly everything. Overall, this resort did not meet expectations and I would not recommend it.
8
Cindy Kay
4 gen 2025
·
Soggiorno di 8 notti
Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.
Having three restaurants on site was helpful. However you certainly need reservations, we were told by the one of the hosts it would be 20 min. One hour and 20 min. My sister in law went to see what was going on. They all of a sudden they found a table. They hadn’t filled the salad for a few hours hadn’t taken our order fo sometime. Just awful service and food was cold. Very very poor service by everyone in the restaurant.
4
WALTER
22 giu 2025
·
Soggiorno di 6 notti
I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!
I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!
6
Christopher
1 ott 2025
·
Soggiorno di 4 notti
The dining service was average (too long wait time to be seated and served) and the food was average and snail portions at restaurants.
The dining service was average (too long wait time to be seated and served) and the food was average and snail portions at restaurants.
8
Heather
31 dic 2025
·
Soggiorno di 7 notti
Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.
Overall very good . Standouts for this resort were 1. CLeanliness . The cleaning staff is top notch and probably get very little credit . From the bathrooms , guest rooms, beaches and pools . Clean all the time . 2 . The activities with the Funtastic team ! So much fun with the sand volleyball and shows . 3 . The Cafe team of girls made the best lattes 4 . Very comfortable beds and lovely ocean view . Great location . Not so good . Food was good , never great and sometimes cold . Alcohol was watered down . Wine was the only thing not , but you could only get that at then nice / reservation restaurants. Oh .. and Taxis are expensive . Plan to spend 20 dollars at the least to even go 2 Km.
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2
Daniel
28 set 2023
·
Soggiorno di 1 notte
Gerente incompetente
Gerente incompetente
10
Rafael
3 settimane fa
·
Soggiorno di 4 notti
I have been traveling and been in many places hotels I have to say these place is amazing 10/10 everything is amazing the staff are so friendly and welcoming is a place I would recommend 100% the ocean is so calm to enjoy with the kids since theres no big waves also you get to see every day the big cruise ships and amazing sunset also the food is great thanks Park Royal
I have been traveling and been in many places hotels I have to say these place is amazing 10/10 everything is amazing the staff are so friendly and welcoming is a place I would recommend 100% the ocean is so calm to enjoy with the kids since theres no big waves also you get to see every day the big cruise ships and amazing sunset also the food is great thanks Park Royal
10
Gustavo
5 settimane fa
·
Soggiorno di 3 notti
Las atenciones al llegar fueron increíbles, el hotel está en muy buenas condiciones y limpio, todos muy amables los restaurantes muy ricos
Las atenciones al llegar fueron increíbles, el hotel está en muy buenas condiciones y limpio, todos muy amables los restaurantes muy ricos
2
Alicia
19 ago 2026
·
Soggiorno di 2 notti
No me gustó el hotel la habitación no estaba limpia,
No me gustó el hotel la habitación no estaba limpia,
6
brenda
18 ago 2026
·
Soggiorno di 3 notti
Food was horrible. All options including the buffett and restaurants. Went to the buffett every night, and every night was disappointing. Mexican restaurant and Italian restaurant bad. Only thing okay at the Italian restaurant was breaded fish. Room service was better, but when I mean better, it was still bad at least 2 out of 5. Bacon was never cooked, food arrived cold. Mini fridge was never stocked up. After 3 days I had to go to front desk to request after speaking with room service about it multiple times. Wanted a massage, after trying to call the spa nobody ever answered. Called the front desk, multiple people said they were closed or at lunch, they weren't sure. Then I called back and they said spa employees are at the pool looking for customers. For me to go to the spa myself and make the appointment in person if I wanted a massage. The amount of employees they have waiting to sell you a timeshare is unbelievable. Makes you feel as if you are on a car lot buying a car. Not a relaxing atmosphere. Ice machines didnt work, the noise from the room next door, with employees moving furniture in the early morning was horrible. Our room was next to the model rooms where they show all of the people trying to get them to purchase a time share. After being here 10 years ago, the o ly thing that has improved is the drinking. More options to choose from. Food needs major improvements. People were complaining, hopefully this changes. The amount of money paid for was a waste of m
Food was horrible. All options including the buffett and restaurants. Went to the buffett every night, and every night was disappointing. Mexican restaurant and Italian restaurant bad. Only thing okay at the Italian restaurant was breaded fish. Room service was better, but when I mean better, it was still bad at least 2 out of 5. Bacon was never cooked, food arrived cold. Mini fridge was never stocked up. After 3 days I had to go to front desk to request after speaking with room service about it multiple times. Wanted a massage, after trying to call the spa nobody ever answered. Called the front desk, multiple people said they were closed or at lunch, they weren't sure. Then I called back and they said spa employees are at the pool looking for customers. For me to go to the spa myself and make the appointment in person if I wanted a massage. The amount of employees they have waiting to sell you a timeshare is unbelievable. Makes you feel as if you are on a car lot buying a car. Not a relaxing atmosphere. Ice machines didnt work, the noise from the room next door, with employees moving furniture in the early morning was horrible. Our room was next to the model rooms where they show all of the people trying to get them to purchase a time share. After being here 10 years ago, the o ly thing that has improved is the drinking. More options to choose from. Food needs major improvements. People were complaining, hopefully this changes. The amount of money paid for was a waste of m
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-19: 603.9676130249023USD
- 2026-09-20: 601.6718130249023USD
- 2026-09-21: 300.970005670166USD
- 2026-09-22: 285.96999197082516USD
- 2026-09-23: 285.8147340118408USD
- 2026-09-24: 285.8147340118408USD
- 2026-09-25: 285.8147340118408USD
- 2026-09-26: 286.1415744354248USD
- 2026-09-27: 285.3185180847168USD
- 2026-09-28: 285.96999197082516USD
- 2026-09-29: 285.96999197082516USD
- 2026-09-30: 289.9699862823486USD
- 2026-10-01: 288.96998770446777USD
- 2026-10-02: 278.9699844100952USD
- 2026-10-03: 257.96999675903317USD
- 2026-10-04: 257.96999675903317USD
- 2026-10-05: 257.3017779937744USD
- 2026-10-06: 257.3017779937744USD
- 2026-10-07: 245.9699963088989USD
- 2026-10-08: 272.96999294281005USD
- 2026-10-09: 304.96999998168945USD
- 2026-10-10: 304.3656779937744USD
- 2026-10-11: 287.9699891265869USD
- 2026-10-12: 281.0099871139526USD
- 2026-10-13: 250.9699891983032USD
- 2026-10-14: 253.14139366302487USD
- 2026-10-15: 250.9699891983032USD
- 2026-10-16: 251.96998777618407USD
- 2026-10-17: 250.9699891983032USD
- 2026-10-18: 254.97998489685057USD
- 2026-10-19: 250.9699891983032USD
- 2026-10-20: 250.9699891983032USD
- 2026-10-21: 253.9699849319458USD
- 2026-10-22: 251.96998777618407USD
- 2026-10-23: 250.9699891983032USD
- 2026-10-24: 250.9699891983032USD
- 2026-10-25: 251.979989163208USD
- 2026-10-26: 251.96998777618407USD
- 2026-10-27: 250.9699891983032USD
- 2026-10-28: 250.9699891983032USD
- 2026-10-29: 250.9699891983032USD
- 2026-10-30: 251.979989163208USD
- 2026-10-31: 251.96998777618407USD
- 2026-11-01: 235.96999301452635USD
- 2026-11-02: 253.9699849319458USD
- 2026-11-03: 253.99998909301755USD
- 2026-11-04: 227.9699868759155USD
- 2026-11-05: 253.9699849319458USD
- 2026-11-06: 338.96998666076655USD
- 2026-11-07: 337.6547779937744USD
- 2026-11-08: 321.96997580566403USD
- 2026-11-09: 253.99998909301755USD
- 2026-11-10: 253.9699849319458USD
- 2026-11-11: 253.9699849319458USD
- 2026-11-12: 254.97000102539062USD
- 2026-11-13: 197.00000009155272USD
- 2026-11-14: 287.9999932876587USD
- 2026-11-15: 211.77103282318114USD
- 2026-11-16: 253.9699849319458USD
- 2026-11-17: 253.9699849319458USD
- 2026-11-18: 253.99998909301755USD
- 2026-11-19: NO DATA
Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Tutti gli ospiti, compresi i bambini, devono fornire un documento di identità valido rilasciato dalle autorità competenti al momento del check-in. I minori con accompagnatori devono mostrare un certificato di nascita o un documento d'identità scolastico con foto.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è alimentata a energia eolica.
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio babysitter e asilo nido
Servizio in camera
Banco escursioni
Servizi
Banco escursioni
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
Solarium
SPA e centro benessere
Mini-club
Family room
Beach Sun Loungers
Snack Bar/Deli
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Karaoke
Area giochi
Piscina bambini
Piscina scoperta
Evening Entertainment
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Water Park
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito