Hyatt Ziva Cancun All-Inclusive
486 USD
a notte
Media per settembre
Prices for Hyatt Ziva Cancun All-Inclusive
Seleziona le date per controllare prezzi e disponibilità
486 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Hyatt Ziva Cancun All-Inclusive, il prezzo per notte è in media di 486 USD nel mese più economico (settembre) e di 801 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 720 USD |
| febbraio | 772 USD |
| marzo | 778 USD |
| aprile | 748 USD |
| maggio | 575 USD |
| giugno | 547 USD |
| luglio | 613 USD |
| agosto | 613 USD |
| settembre | 486 USD |
| ottobre | 500 USD |
| novembre | 613 USD |
| dicembre | 801 USD |
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set · 486 USD
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Prezzo più alto: dicembre (circa 801 USD)
Prezzo più basso: settembre (circa 486 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto, un campo da te...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 3 piscine all'aperto, un campo da tennis all'apertoe un bagno turco. Questa struttura dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Gli ospiti potranno raggiungere le vicine attrazioni con la navetta locale (con supplemento).
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Puoi gustare gustose specialità da Moongate, uno dei 8 ristoranti ristoranti presso un resort, specializzato in cucina asiatica; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 8 bar/lounge.
Camere
Rilassati in una delle 547 camere della struttura, complete di minibar con snack e bevande gratuite e macchina per caffè espresso. Le camere sono dotate di balcone. La TV LED è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia gratuiti.
Posizione
Soggiornando presso Hyatt Ziva Cancun All Inclusive di Cancún (Zona Hotelera), ti troverai a pochi passi da El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e da Spiaggia di Gaviota Azul. Questa struttura sulla spiaggia dista 0,6 km da Centro convegni di Cancún e 0,7 km da Spiaggia Forum.
Nelle vicinanze
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miglia)
Spiaggia di Gaviota Azul(0.1 miglia)
Centro convegni di Cancún(0.4 miglia)
Terminal dei Traghetti UltraMar(0.4 miglia)
Centro commerciale Forum by the Sea(0.4 miglia)
Spiaggia Forum(0.4 miglia)
Centro commerciale Plaza Caracol(0.4 miglia)
Spiaggia di Caracol(0.5 miglia)
Laguna di Nichupté(0.5 miglia)
Spiaggia di Chac Mool(0.8 miglia)
Playa Ancha(0.9 miglia)
Cancún Golf Club at Pok-Ta-Pok (campo da golf)(1.6 miglia)
Spiaggia di Tortuga(2.1 miglia)
La Isla Shopping Mall(2.4 miglia)
El Sol de Cancun(2.4 miglia)
Aeroporto Internazionale di Cancún (CUN)(14.8 miglia)
Aeroporto internazionale di Tulum (TQO)(110.1 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Posizione
Blvd. Kukulcan, Manzana 51 Lote 7, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miglia)
Spiaggia di Gaviota Azul (0.1 miglia)
Centro convegni di Cancún (0.4 miglia)
Terminal dei Traghetti UltraMar (0.4 miglia)
Centro commerciale Forum by the Sea (0.4 miglia)
Spiaggia Forum (0.4 miglia)
Opzioni camera
6
Doppia Club, fronte oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
463 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
5
Suite, 1 letto king con divano letto (Dolphin view master)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
598 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
5
Suite (Dolphin view Master Double)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
598 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
6
Camera doppia, fronte oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
7
Suite Club, fronte oceano (Corner Suite)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
1087 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
7
Camera doppia, vista resort
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
5
Camera doppia, accesso alla piscina (Swim Up)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
8
Camera, 1 letto king con divano letto, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
5
Suite, 1 letto king (Turquoize Sky Ocean Front Master)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
695 ft²
BalconeAria condizionataBagno privatoMacchina del caffè
5
Camera Club, 1 letto king, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
463 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
7
Camera doppia, vista oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
3
Turquoize Sky Swim Up Ocean Front Master Double
Dettagli della camera
Posti letto: 2
700 ft²
6
Camera, 1 letto king con divano letto, vista resort
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
7
Camera, 1 letto king con divano letto, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
5
Turquoize Ocean Front Master Double
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
694 ft²
BalconeAria condizionataBagno privatoMacchina del caffè
5
Suite, 1 letto king con divano letto, fronte oceano (Pyramid Suite)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
1316 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Bagno privato
5
Suite, 2 letti matrimoniali, fronte oceano (Turquoize Sky Ocean Front Master)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
694 ft²
BalconeAria condizionataBagno privatoMacchina del caffè
5
Suite, 1 letto king, fronte oceano (Turquoize Ocean Front Master)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
694 ft²
BalconeAria condizionataBagno privatoMacchina del caffè
5
Camera, 1 letto king con divano letto, accesso alla piscina (Swim Up)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
483 ft²
BalconeAria condizionataBrandine o letti supplementari (gratuiti)Divano letto
8
Suite, 1 letto king, accesso alla piscina, fronte oceano (Turquoize Sky Swim Up Ocean Front)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
695 ft²
BalconeAria condizionataBagno privatoMacchina del caffè
Guest reviews of Hyatt Ziva Cancun All-Inclusive
9
Favoloso
Sulla base di 1885 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
3%
In coppia
42%
Famiglia
42%
Gruppo
11%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Hyatt Ziva Cancun All-Inclusive, i viaggiatori lodano costantemente l'incantevole posizione con due spiagge e il personale caloroso e attento, pur segnalando una qualità del cibo variabile e alcune offerte aggiuntive, occasionali lavori di costruzione o ristrutturazione e piccoli inconvenienti nella manutenzione in un resort altrimenti impeccabile.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Hyatt Ziva Cancun All-Inclusive, i viaggiatori lodano costantemente l'incantevole posizione con due spiagge e il personale caloroso e attento, pur segnalando una qualità del cibo variabile e alcune offerte aggiuntive, occasionali lavori di costruzione o ristrutturazione e piccoli inconvenienti nella manutenzione in un resort altrimenti impeccabile.
La pulizia e il servizio di pulizia sono spesso evidenziati, con molti che descrivono le camere e le aree comuni come immacolate. Le camere sono confortevoli, con splendide viste sull'oceano e opzioni solo per adulti come Turquoize, anche se alcune risultano datate, segnalano rumore o problemi con l'aria condizionata, o riscontrano ritardi al check-in. I servizi comprendono diverse piscine, un miniclub, intrattenimento serale e una spa, ma lettini e zone d'ombra possono essere limitati e alcuni extra come le cabanas hanno un costo aggiuntivo. Nel complesso, aspettatevi un soggiorno bellissimo e ricco di attività, adatto a famiglie e coppie.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Sono molto apprezzate le diverse piscine, le due spiagge, il miniclub, l'intrattenimento serale e la spa; vengono inoltre menzionate le lezioni di fitness. Le cabanas e alcuni extra sono a pagamento, i lettini/zone d'ombra possono essere scarsi e occasionalmente compaiono lavori in corso o problemi con la temperatura della piscina.
Recensioni degli ospiti correlate
8
Bita
17 ott 2025
·
Soggiorno di 4 notti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
8
Scott
2 dic 2024
·
Soggiorno di 4 notti
The pools were not heated at all. The ocean is much warmer. So if you have small kids I’d recommend the beach side
The pools were not heated at all. The ocean is much warmer. So if you have small kids I’d recommend the beach side
10
Yukichi
13 set 2025
·
Soggiorno di 7 notti
Came many times to Cancun but stayed at other hotels. Guarantee to say that Hyatt Ziva is the best resort for family in Hotel Zone. Nice and friendly staffs, always smile greeting with guests. All the restaurants offer great options and tasty food, also each restaurant has their own special drink menu. Beach is right in front and back of the hotel. No big waves there, so can see some fishes swim around.
Came many times to Cancun but stayed at other hotels. Guarantee to say that Hyatt Ziva is the best resort for family in Hotel Zone. Nice and friendly staffs, always smile greeting with guests. All the restaurants offer great options and tasty food, also each restaurant has their own special drink menu. Beach is right in front and back of the hotel. No big waves there, so can see some fishes swim around.
8
Chad
11 gen 2025
·
Soggiorno di 5 notti
The pools are NOT heated enough to swim in. Some of the buildings had large peeling paint and needed to be painted. The bathroom mirrors needed to be replaced. The edges were not discolored.
The pools are NOT heated enough to swim in. Some of the buildings had large peeling paint and needed to be painted. The bathroom mirrors needed to be replaced. The edges were not discolored.
10
Monica
11 ago 2025
·
Soggiorno di 4 notti
This was our 4th time staying here and had a fantastic time as always! We were during my son's birthday and the small details that they provided during the trip made it extra special. The last two days we rented a cabana and Alexis was our server and did an amazing job. All the ladies in the Kidz Club also were extremely friendly and did a wonderful job with keeping all the kids engaged. This resort really thinks of everything!
This was our 4th time staying here and had a fantastic time as always! We were during my son's birthday and the small details that they provided during the trip made it extra special. The last two days we rented a cabana and Alexis was our server and did an amazing job. All the ladies in the Kidz Club also were extremely friendly and did a wonderful job with keeping all the kids engaged. This resort really thinks of everything!
8
min
9 apr 2025
·
Soggiorno di 3 notti
I rented a cabana for $169, but I was very disappointed with the experience. Before purchasing, I highly recommend checking the official website for the price list and details of what’s included. Don’t just buy whatever the staff tries to sell you without verifying. According to the website, the cabana rental should include premium bottled water and champagne, but we didn’t receive either of those. If I’m paying $169, I expect to receive everything that’s promised. It felt like they just charged us without giving the full experience. Double check before you pay!
I rented a cabana for $169, but I was very disappointed with the experience. Before purchasing, I highly recommend checking the official website for the price list and details of what’s included. Don’t just buy whatever the staff tries to sell you without verifying. According to the website, the cabana rental should include premium bottled water and champagne, but we didn’t receive either of those. If I’m paying $169, I expect to receive everything that’s promised. It felt like they just charged us without giving the full experience. Double check before you pay!
6
indravaden
20 nov 2025
·
Soggiorno di 3 notti
Renovations on 4 th floor very disturbing!!
Renovations on 4 th floor very disturbing!!
10
GABRIELA
17 mag 2025
·
Soggiorno di 5 notti
Excelente hotel e instalaciones de primera, diferentes opciones de restaurantes. La única observación que tengo es respecto a la falta de camastros en las albercas, me parece que no son suficientes para la cantidad de huéspedes. La atención del personal de 10, excepto en la zona de albercas
Excelente hotel e instalaciones de primera, diferentes opciones de restaurantes. La única observación que tengo es respecto a la falta de camastros en las albercas, me parece que no son suficientes para la cantidad de huéspedes. La atención del personal de 10, excepto en la zona de albercas
10
Candyce
17 mag 2025
·
Soggiorno di 3 notti
The resort was gorgeous and well kept, staff was very nice and ready to serve you! Amenities were great, pools are nice and well kept. The spa and staff were excellent!
The resort was gorgeous and well kept, staff was very nice and ready to serve you! Amenities were great, pools are nice and well kept. The spa and staff were excellent!
10
Malka
2 feb 2026
·
Soggiorno di 3 notti
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono ripetutamente il resort e le camere come molto puliti, con servizio di pulizia frequente e giardini curati. Alcuni notano occasionali mancanze o odori/perdite dovute alla manutenzione.
Recensioni degli ospiti correlate
4
Omar
6 ott 2025
·
Soggiorno di 1 notte
Ocean view was nice, however we waited 2.5 hours to check in and were told our room would be ready in 30 minutes due to it being cleaned. Upon arriving in our room we noticed certain areas hadn’t been cleaned. There was the previous guest long black hair on shower glass door and shower wall.
Ocean view was nice, however we waited 2.5 hours to check in and were told our room would be ready in 30 minutes due to it being cleaned. Upon arriving in our room we noticed certain areas hadn’t been cleaned. There was the previous guest long black hair on shower glass door and shower wall.
8
Bita
17 ott 2025
·
Soggiorno di 4 notti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
6
Christine
23 ago 2025
·
Soggiorno di 4 notti
Not super clean….room wasn’t ready until 3:45 and when we arrived, there weee o
Not super clean….room wasn’t ready until 3:45 and when we arrived, there weee o
10
Franca
15 ott 2025
·
Soggiorno di 4 notti
Clean room, friendly staff, excellent service, AC in room excellent, room service 24hrs and convenient when traveling with kids. Medical staff on site and quick to respond. Plan to return to this resort!
Clean room, friendly staff, excellent service, AC in room excellent, room service 24hrs and convenient when traveling with kids. Medical staff on site and quick to respond. Plan to return to this resort!
10
Jessica
24 gen 2026
·
Soggiorno di 4 notti
Every staff member was kind and courteous, and went above and beyond. Rooms were exceptionally clean service twice daily never had to wait for anything. Wonderful day very clean. Food was great. Felt very safe.
Every staff member was kind and courteous, and went above and beyond. Rooms were exceptionally clean service twice daily never had to wait for anything. Wonderful day very clean. Food was great. Felt very safe.
10
Hermine
23 giu 2025
·
Soggiorno di 5 notti
The hotel is exceptionally clean throughout, with pristine common areas and well-maintained guest rooms. The staff members are incredibly friendly and attentive, always ready to assist with a smile. Additionally, the view from the hotel is breathtaking, offering a stunning panorama of the surrounding landscape that enhances the overall experience.
The hotel is exceptionally clean throughout, with pristine common areas and well-maintained guest rooms. The staff members are incredibly friendly and attentive, always ready to assist with a smile. Additionally, the view from the hotel is breathtaking, offering a stunning panorama of the surrounding landscape that enhances the overall experience.
10
Bruce
24 lug 2025
·
Soggiorno di 5 notti
Extremely clean and well kept property, beautiful location and the friendliest staff. Planning on staying at this property again.
Extremely clean and well kept property, beautiful location and the friendliest staff. Planning on staying at this property again.
10
Amy
28 nov 2025
·
Soggiorno di 5 notti
The room was indeed spotless, and the staff incredibly helpful, friendly and pleasant. My five days with my family on the property were perfect!
The room was indeed spotless, and the staff incredibly helpful, friendly and pleasant. My five days with my family on the property were perfect!
10
MARLISA
2 nov 2025
·
Soggiorno di 4 notti
Clean room, accommodating staff, clean resort.
Clean room, accommodating staff, clean resort.
10
Malka
2 feb 2026
·
Soggiorno di 3 notti
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
The room was spotless and service was impeccable. The pools were immaculate and absolutely stunning. Anything we asked for was immediately provided! Staff were friendly, polite, and always available.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono generalmente confortevoli, con splendide viste sull'oceano e opzioni come Turquoize e suite con accesso diretto alla piscina. Alcune risultano datate, segnalano rumore o problemi con l'aria condizionata/gli odori, o riscontrano problemi di manutenzione e ritardi al check-in.
Recensioni degli ospiti correlate
10
Jaymi
7 dic 2025
·
Soggiorno di 4 notti
Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.
Beautiful view from the hotel room. Witnessed a wedding as well. Was very impressed.
6
ling yi
5 mag 2025
·
Soggiorno di 5 notti
Resort rooms are old and need better maintenance
Resort rooms are old and need better maintenance
8
Francisco
16 gen 2026
·
Soggiorno di 7 notti
O quarto é amplo e confortável. Tivermos alguns detalhes de manutanção ma chegada, mmas trocaram o noss quarto e ficou tudo bem. A equipe é muito atenciosa, destaco o atendimento da Anna ( Butler) que não poupou esforços para tornar nossa estadia super agradável. A praia é maravilhosa e excelente para o banho. Achei a alimentação razoável. Apesar de all inclusive, o que era premium não estava incluso e precisava ser pago à parte. Comprei pensando que era uma propriedade somente para adultos,( pois assim tinha sido anunciado) mas apenas um dos edificios do complexo , o bloco Turquoise onde estava meu quarto é que era só para adultos. Se trata de um hotel resort para famílias cheio de crianças correndo e gritando felizes,
O quarto é amplo e confortável. Tivermos alguns detalhes de manutanção ma chegada, mmas trocaram o noss quarto e ficou tudo bem. A equipe é muito atenciosa, destaco o atendimento da Anna ( Butler) que não poupou esforços para tornar nossa estadia super agradável. A praia é maravilhosa e excelente para o banho. Achei a alimentação razoável. Apesar de all inclusive, o que era premium não estava incluso e precisava ser pago à parte. Comprei pensando que era uma propriedade somente para adultos,( pois assim tinha sido anunciado) mas apenas um dos edificios do complexo , o bloco Turquoise onde estava meu quarto é que era só para adultos. Se trata de um hotel resort para famílias cheio de crianças correndo e gritando felizes,
8
Michael
4 mag 2025
·
Soggiorno di 3 notti
I loved the amenities, and service. The staff was always helpful and nice. While the room was always clean, there was an awful smell coming from the bathroom vent. Like sewage, so bad we just kept the bathroom door closed. Management came out , but there's nothing much that could be done.
I loved the amenities, and service. The staff was always helpful and nice. While the room was always clean, there was an awful smell coming from the bathroom vent. Like sewage, so bad we just kept the bathroom door closed. Management came out , but there's nothing much that could be done.
10
Azaan
10 gen 2026
·
Soggiorno di 4 notti
Room was comfortable, great ocean view, friendly and attentive staff, and the culinary concierge made our trip extra special with focused attention on our dietary restrictions. Beaches and pools were fun, there was a special pool and play area for the kids which was very useful for our family, and the food was very nice. Good variety of options for planing out meals within the resort.
Room was comfortable, great ocean view, friendly and attentive staff, and the culinary concierge made our trip extra special with focused attention on our dietary restrictions. Beaches and pools were fun, there was a special pool and play area for the kids which was very useful for our family, and the food was very nice. Good variety of options for planing out meals within the resort.
8
Zachary Tyler
23 apr 2025
·
Soggiorno di 4 notti
Best staff and customer service. Beach was phenomenal. Food was hit or miss at times and the rooms aren’t sound proofed at all.
Best staff and customer service. Beach was phenomenal. Food was hit or miss at times and the rooms aren’t sound proofed at all.
10
Dorathy
5 mar 2025
·
Soggiorno di 3 notti
We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.
We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.
10
Scott
2 ott 2025
·
Soggiorno di 6 notti
We just returned from a romantic getaway at Hyatt Ziva Cancun, and it was truly unforgettable. From the moment we arrived, Martin welcomed us with such kindness and efficiency at check-in, setting the tone for the entire trip. The resort itself is absolutely breathtaking. The pools are sparkling and beautifully laid out, and our swim-up room in the adults-only tower was perfect for a romantic escape. We loved being able to step right out into the pool and enjoy peaceful moments together with stunning ocean views. The beach is picture-perfect, with soft sand and turquoise water that felt like paradise. What really made our stay so special were the people. Omer, our butler, went above and beyond to make sure every detail of our stay was perfect—his thoughtful touches made it feel so personal. Hervik, who looked after us at the pool cabana, was outstanding—always attentive and ensuring we had everything we needed to relax and enjoy each other’s company. Uriel, poolside, and the bartender kept the atmosphere lively and fun while still making us feel cared for. We also appreciated the managers, who were visible, approachable, and clearly committed to creating an excellent guest experience. The restaurants were fantastic as well—every meal was delicious, with so many choices to fit our moods, whether we wanted a romantic dinner or a casual bite. Hyatt Ziva Cancun is not only a beautiful resort but also one of the most welcoming places we’ve ever visited. It was the perfect roma
We just returned from a romantic getaway at Hyatt Ziva Cancun, and it was truly unforgettable. From the moment we arrived, Martin welcomed us with such kindness and efficiency at check-in, setting the tone for the entire trip. The resort itself is absolutely breathtaking. The pools are sparkling and beautifully laid out, and our swim-up room in the adults-only tower was perfect for a romantic escape. We loved being able to step right out into the pool and enjoy peaceful moments together with stunning ocean views. The beach is picture-perfect, with soft sand and turquoise water that felt like paradise. What really made our stay so special were the people. Omer, our butler, went above and beyond to make sure every detail of our stay was perfect—his thoughtful touches made it feel so personal. Hervik, who looked after us at the pool cabana, was outstanding—always attentive and ensuring we had everything we needed to relax and enjoy each other’s company. Uriel, poolside, and the bartender kept the atmosphere lively and fun while still making us feel cared for. We also appreciated the managers, who were visible, approachable, and clearly committed to creating an excellent guest experience. The restaurants were fantastic as well—every meal was delicious, with so many choices to fit our moods, whether we wanted a romantic dinner or a casual bite. Hyatt Ziva Cancun is not only a beautiful resort but also one of the most welcoming places we’ve ever visited. It was the perfect roma
8
Syd
8 dic 2024
·
Soggiorno di 4 notti
We requested a quiet room, but we were given a room on the 2nd floor above their dolphins pool and next door to a family with two little children who cried and made noise and cried all night long even though we were assured that they we’re giving us a quiet room. It seems their comprehension of English is not very good. That was the biggest problem we encountered in this resort.
We requested a quiet room, but we were given a room on the 2nd floor above their dolphins pool and next door to a family with two little children who cried and made noise and cried all night long even though we were assured that they we’re giving us a quiet room. It seems their comprehension of English is not very good. That was the biggest problem we encountered in this resort.
6
Mark Lambert
15 ott 2024
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Soggiorno di 4 notti
Hyatt Ziva was very nice nothing spectacular, however the beds where horribly uncomfortable ( hard mattress) .. We will not return to the Hyatt ziva Cancun
Hyatt Ziva was very nice nothing spectacular, however the beds where horribly uncomfortable ( hard mattress) .. We will not return to the Hyatt ziva Cancun
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Servizio
Il personale è ampiamente descritto come cordiale, attento e disponibile, con team di concierge e maggiordomo efficienti. Tra gli inconvenienti ricorrenti vi sono gli approcci per la vendita di multiproprietà/upselling, il servizio occasionalmente lento a bordo piscina/in spiaggia e alcuni problemi al check-in.
Recensioni degli ospiti correlate
10
Jessica
10 feb 2025
·
Soggiorno di 2 notti
The staff was incredible. The service was incredible. They don’t know the word “no” whatever you ask for and whatever you need is instantly taken care of. The front desk manager, Braulio p was so accommodating and really took care of us. He was so accommodating. The cabana/pool/beach manager made our whole trip. Eduardo maybe his name was. The food was excellent too. But the staff and service made us fall in love with the place.
The staff was incredible. The service was incredible. They don’t know the word “no” whatever you ask for and whatever you need is instantly taken care of. The front desk manager, Braulio p was so accommodating and really took care of us. He was so accommodating. The cabana/pool/beach manager made our whole trip. Eduardo maybe his name was. The food was excellent too. But the staff and service made us fall in love with the place.
10
david
29 nov 2025
·
Soggiorno di 3 notti
Fantastic property, excellent service. Great restaurants and food choices. The staff was over the top attentive and friendly. The arrival however was confusing as the first person we met acted like he was with the hotel. Come to find out his job was to sell us on timeshare.he was hard to shake
Fantastic property, excellent service. Great restaurants and food choices. The staff was over the top attentive and friendly. The arrival however was confusing as the first person we met acted like he was with the hotel. Come to find out his job was to sell us on timeshare.he was hard to shake
10
Karen
28 ott 2025
·
Soggiorno di 2 notti
The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called.
The beach is beautiful but there wasn't not enough staff by beach or the pool. Loved the oacean view. I had asked to get move to a higher floor because the view from the first floor was minimal. I did asked to get upgrade because that's what it said to do on the Expidia app. They said they didn't show that. I showed them where it said it but still they said I would have to pay extra. I brought a friend with me because I been there before and I like it. They were suppose to call her about her room when it was ready around 3:30 and they didn't so I called them and they said it's been ready but no one called.
10
Jeffrey
26 ott 2025
·
Soggiorno di 4 notti
Friendly workers treat you like part of the family. They remember you when you return and it is Great!! It is truly Paradise!!
Friendly workers treat you like part of the family. They remember you when you return and it is Great!! It is truly Paradise!!
8
Aliahmed
6 ago 2025
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Soggiorno di 4 notti
Bar Service was a little slow. Drink service around the pool was rare at best. There was a lack of staff quantity. The asain restaurant had very slow service. they bought out the main entree and then starters. At check in they dropped the ball and didnt hand me off to anyone after i checked in at the front counter. i just waited and went to the room and my tags didnt work then i had to come back to the front counter and they fixed my tags and then they got someone to bring my bags to thre room. Cabo Hyatt Ziva was very high end experience compared to this one.
Bar Service was a little slow. Drink service around the pool was rare at best. There was a lack of staff quantity. The asain restaurant had very slow service. they bought out the main entree and then starters. At check in they dropped the ball and didnt hand me off to anyone after i checked in at the front counter. i just waited and went to the room and my tags didnt work then i had to come back to the front counter and they fixed my tags and then they got someone to bring my bags to thre room. Cabo Hyatt Ziva was very high end experience compared to this one.
2
Mikhal
28 giu 2025
·
Soggiorno di 2 notti
Check in staff was unkind, mean, uncommunicative and unhelpful. They also uncharged me for my son when I clearly entered his age when I reserved the room. Didn’t even allow me to speak to a manager about it. Not ok! Such a bad check in experience. Not to mention gives a bad rap for Expedia and doesn’t make me trust my reservation through them!
Check in staff was unkind, mean, uncommunicative and unhelpful. They also uncharged me for my son when I clearly entered his age when I reserved the room. Didn’t even allow me to speak to a manager about it. Not ok! Such a bad check in experience. Not to mention gives a bad rap for Expedia and doesn’t make me trust my reservation through them!
10
Marni
12 feb 2026
·
Soggiorno di 4 notti
The staff, the food, the amenities- this was really beyond expectations! We will be back.
The staff, the food, the amenities- this was really beyond expectations! We will be back.
10
Stephanie
26 ott 2025
·
Soggiorno di 5 notti
Exceptional Service and Unforgettable Stay at Hyatt Ziva Cancun 🌴✨ From the moment we arrived at Hyatt Ziva Cancun, we were amazed by the outstanding service and attention to detail. Every staff member went above and beyond to make our stay special, always greeting us with warm smiles. Our room was spotless and comfortable. Dining at the resort was an absolute highlight — every restaurant delivered delicious food and exceptional service. A special thank-you to Alfonso, Elli, Hugo, Ricardo, and Rafael from Habaneros — we ate there every day because of their amazing hospitality and wonderful personalities. Efrain and Ailin from Moongate, thank you for a dining experience full of fun and laughter. And Alfredo and Viviana from La Bastille, your service and warmth made our evening unforgettable. We also want to thank Nayeli from concierge for helping our family plan a great trip to Isla Mujeres and for going the extra mile to help us find our missing hat — and Juan from security, thank you for making sure it got back to us! You all made us feel truly valued and at home. We’ve stayed at many resorts, but Hyatt Ziva Cancun stands out for its warm, attentive staff and world-class service. We can’t wait to return and highly recommend it to anyone seeking a luxurious getaway with a personal touch. 🌺
Exceptional Service and Unforgettable Stay at Hyatt Ziva Cancun 🌴✨ From the moment we arrived at Hyatt Ziva Cancun, we were amazed by the outstanding service and attention to detail. Every staff member went above and beyond to make our stay special, always greeting us with warm smiles. Our room was spotless and comfortable. Dining at the resort was an absolute highlight — every restaurant delivered delicious food and exceptional service. A special thank-you to Alfonso, Elli, Hugo, Ricardo, and Rafael from Habaneros — we ate there every day because of their amazing hospitality and wonderful personalities. Efrain and Ailin from Moongate, thank you for a dining experience full of fun and laughter. And Alfredo and Viviana from La Bastille, your service and warmth made our evening unforgettable. We also want to thank Nayeli from concierge for helping our family plan a great trip to Isla Mujeres and for going the extra mile to help us find our missing hat — and Juan from security, thank you for making sure it got back to us! You all made us feel truly valued and at home. We’ve stayed at many resorts, but Hyatt Ziva Cancun stands out for its warm, attentive staff and world-class service. We can’t wait to return and highly recommend it to anyone seeking a luxurious getaway with a personal touch. 🌺
10
faraz
7 ago 2025
·
Soggiorno di 6 notti
Heidi in Concierge is the best. She was super responsive. The service is excellent overall.
Heidi in Concierge is the best. She was super responsive. The service is excellent overall.
10
Alexa
9 ago 2025
·
Soggiorno di 3 notti
The property was amazing and what helps is the super friendly staff. Natasha and Marie from the guest services area were our concierge and they were amazing. They went above and beyond to make our stay the best and make us feel welcomed. We celebrated my wife’s birthday and they made it extra special for her by decorating the room and providing small gifts. Luis from the moongate teppanyaki restaurant was also very good. He made sure the food was great and made that dinner for us very memorable. Overall the resort was really nice. We loved that is was a family resort but it had the adult side if we wanted peace and quiet.
The property was amazing and what helps is the super friendly staff. Natasha and Marie from the guest services area were our concierge and they were amazing. They went above and beyond to make our stay the best and make us feel welcomed. We celebrated my wife’s birthday and they made it extra special for her by decorating the room and providing small gifts. Luis from the moongate teppanyaki restaurant was also very good. He made sure the food was great and made that dinner for us very memorable. Overall the resort was really nice. We loved that is was a family resort but it had the adult side if we wanted peace and quiet.
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Posizione
Ottima posizione nella panoramica Zona Hotel con facile accesso a negozi e vita notturna, oltre a due spiagge in loco. Molti ospiti menzionano di sentirsi al sicuro e di godere della vista.
Recensioni degli ospiti correlate
10
Ronaldo
22 set 2025
·
Soggiorno di 1 notte
Excellent location and the amenities were amazingly clean. There were great options for dinning and transportation to and from the hotel.
Excellent location and the amenities were amazingly clean. There were great options for dinning and transportation to and from the hotel.
10
Agim
20 mar 2025
·
Soggiorno di 4 notti
Location
Location
10
Mathews
26 mag 2025
·
Soggiorno di 5 notti
Overall, the Hyatt Ziva was a very good stay for our group. The location is excellent, there is a wide variety of restaurants/bars, the staff is excellent and they delivered great value for the money. Other than the opportunities with the pool entertainment staff and the food at Tradewinds, everything else was great. You won’t be disappointed!
Overall, the Hyatt Ziva was a very good stay for our group. The location is excellent, there is a wide variety of restaurants/bars, the staff is excellent and they delivered great value for the money. Other than the opportunities with the pool entertainment staff and the food at Tradewinds, everything else was great. You won’t be disappointed!
10
Juliano B
16 feb 2026
·
Soggiorno di 4 notti
Hotel ÓTIMO!!! Diria que a melhor localização da zona hoteleira de Cancún. Muito seguro, com acesso a duas praias a norte que é privativa (linda e ótima para banho, e a sul que também é bonita e comprartinha com os demais hotéis.
Hotel ÓTIMO!!! Diria que a melhor localização da zona hoteleira de Cancún. Muito seguro, com acesso a duas praias a norte que é privativa (linda e ótima para banho, e a sul que também é bonita e comprartinha com os demais hotéis.
10
Jagjit Singh
26 dic 2024
·
Soggiorno di 4 notti
The location of the property with two beaches was awesome.
The location of the property with two beaches was awesome.
10
daniel
16 mar 2025
·
Soggiorno di 3 notti
Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel
Great resort for familys with kids and babymoon! Lively but not wild. Beautiful beaches and easily accessible to the shopping area in front of hotel
10
Judith
23 ago 2025
·
Soggiorno di 5 notti
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
10
Sue
19 set 2025
·
Soggiorno di 7 notti
Such a wonderful place to stay. Relaxing, safe and can forget about the world outside
Such a wonderful place to stay. Relaxing, safe and can forget about the world outside
10
Jason
21 dic 2024
·
Soggiorno di 5 notti
This was just a great resort....they have every detail covered. We've been to Cancun a number of times, and this was probably my favorite resort....they have everything you could want in a resort, and service from everyone was just great! Location is perfect as well!
This was just a great resort....they have every detail covered. We've been to Cancun a number of times, and this was probably my favorite resort....they have everything you could want in a resort, and service from everyone was just great! Location is perfect as well!
10
Alexandre
16 dic 2024
·
Soggiorno di 4 notti
LOCATION
LOCATION
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Ristorazione
Molti apprezzano la varietà dei ristoranti e la qualità generale del cibo, con alcuni locali e opzioni di bevande di spicco. Tuttavia, i commenti includono anche offerte di upselling/costi aggiuntivi, servizio occasionalmente lento o opzioni limitate, qualità variabile delle bevande e alcuni casi di malattie di origine alimentare.
Recensioni degli ospiti correlate
6
Martin
8 feb 2026
·
Soggiorno di 4 notti
Amenities are good, beach is good, service at the restaurants terrible, food ok
Amenities are good, beach is good, service at the restaurants terrible, food ok
6
Kim
21 giu 2025
·
Soggiorno di 4 notti
Overall it was good except the last meal we had got my family sick when we got back home. It was not very pleasant and I was glad I didn’t have to work the next few days to recover from food poisoning.
Overall it was good except the last meal we had got my family sick when we got back home. It was not very pleasant and I was glad I didn’t have to work the next few days to recover from food poisoning.
8
Bita
17 ott 2025
·
Soggiorno di 4 notti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
The property was very clean, though the rooms are a bit old. We had a small leak from the AC after it rained, but everything else was spotless. There are Pilates and yoga classes with really great instructors. The Kids Club was the highlight of my kids’ trip — they had nonstop activities and the friendliest staff! Marina was absolutely awesome and so kind to my kids. They made keychains and bracelets, had a tent party, movie time, and fun water activities. Frida was so funny, and Paola was caring and playful — truly amazing with the kids. There were lots of water activities — we went snorkeling, which was an incredible experience. Swimming with the dolphins and just watching them was beautiful. The resort has many pools and two sides. What I didn’t like was that the main tall building is adults-only, while the 5-floor building is for families with kids. The restaurants close for a few hours in the middle of the day, but you can go to Chevy’s or order room service during that time. There also aren’t many food options near the beach — just a few hours of grilled burgers service. Here’s your edited version with smoother flow and grammar, while keeping your personal tone: ⸻ The Steakhouse took an hour and a half to serve our food, and my kids were so hungry. Unfortunately, the sea bass wasn’t cooked properly. However, Lorenzo Italian Restaurant was excellent, and the coffee shop and cake store were awesome too. Room service was great as well. Overall, we had a wonderful ti
4
Raixa
30 ago 2025
·
Soggiorno di 6 notti
Debo empezar diciendo que el hotel es semi inclusive y no todo inclusion, en todos los restaurants te ofrecian langosta a un precio que empezaba en 129$, el buffet lo estan prepared por lo que no existia, solo disponible un area en el desayuno, en el almuerzo tenias qué conformarte con el restaurant Italiano, el de hamburgers y papas frutas o el de un restringido menu de comida mexicana que se llama cerveza donde la comida es de malisima calidad y pica variedad, el restaurant de mariscos igual de muy mala calidad. En el area de la piscina te niegan traerte un hamburger o algo de comer, tienes que irlo a buscar tu mismo pues solo tienes este beneficio si pagas una cabaña que te Cuesta 183$ el dia, terrible. Para todas las comidas te ofrecen una activists en el area de la playa pero esto también requiere un costo adicional. Pagan con un carrito con agua de coco y cada uno por un precio adicional de 11 dolares. Todo inclusion? Pues no se dejen engañar. Yo pague un costo adicional por una habitacion con vista al mar que incluia una botella gratis, la cual tuve que reclamar en el area del front desk pidiendo que por favor, fuera un Cabernet aunque fuera el mas barata, y la respuesta fue que era imposible pues solo podian ofrecerme un vino espumoso. A pesar de estar alojada en el hotel te cobran por la actividad con los delfines empezando en 112$ por persona, no se me hace justo el precio, deberia ser cuando mas 50$. Y ahora les pregunto: tengo razon o no?
Debo empezar diciendo que el hotel es semi inclusive y no todo inclusion, en todos los restaurants te ofrecian langosta a un precio que empezaba en 129$, el buffet lo estan prepared por lo que no existia, solo disponible un area en el desayuno, en el almuerzo tenias qué conformarte con el restaurant Italiano, el de hamburgers y papas frutas o el de un restringido menu de comida mexicana que se llama cerveza donde la comida es de malisima calidad y pica variedad, el restaurant de mariscos igual de muy mala calidad. En el area de la piscina te niegan traerte un hamburger o algo de comer, tienes que irlo a buscar tu mismo pues solo tienes este beneficio si pagas una cabaña que te Cuesta 183$ el dia, terrible. Para todas las comidas te ofrecen una activists en el area de la playa pero esto también requiere un costo adicional. Pagan con un carrito con agua de coco y cada uno por un precio adicional de 11 dolares. Todo inclusion? Pues no se dejen engañar. Yo pague un costo adicional por una habitacion con vista al mar que incluia una botella gratis, la cual tuve que reclamar en el area del front desk pidiendo que por favor, fuera un Cabernet aunque fuera el mas barata, y la respuesta fue que era imposible pues solo podian ofrecerme un vino espumoso. A pesar de estar alojada en el hotel te cobran por la actividad con los delfines empezando en 112$ por persona, no se me hace justo el precio, deberia ser cuando mas 50$. Y ahora les pregunto: tengo razon o no?
10
Ryan
22 set 2025
·
Soggiorno di 3 notti
The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay.
The Hyatt Ziva Cancun resort was beautiful and you can’t beat the ocean views surrounding the property. All of the staff was incredibly friendly and the food choices were excellent. We couldn’t be happier with our stay.
8
Predrag
4 ago 2025
·
Soggiorno di 5 notti
The beach is a 10 very clean no sea weed and white sand. The food was on point best was Mexican and Hibachi, the steakhouse we left for last but was not the best. I wish they had more grill options for afternoon snacks. The rooms were ok nothing to complain about or rave about. We did stay in the Dolphin view. Drinks were a miss, make sure to ask for the better alcohol when ordering cause they use cheap liquor when making drinks especially by the pool bar. Joel on the beach always brought drinks fast and was super nice.
The beach is a 10 very clean no sea weed and white sand. The food was on point best was Mexican and Hibachi, the steakhouse we left for last but was not the best. I wish they had more grill options for afternoon snacks. The rooms were ok nothing to complain about or rave about. We did stay in the Dolphin view. Drinks were a miss, make sure to ask for the better alcohol when ordering cause they use cheap liquor when making drinks especially by the pool bar. Joel on the beach always brought drinks fast and was super nice.
10
Deep
28 nov 2025
·
Soggiorno di 2 notti
I recently stayed at Hyatt Ziva, and it was an absolutely amazing experience. The hotel is beautiful, the beaches are stunning, and the entire property is kept spotless. The food was excellent across all the restaurants, and the hospitality from every staff member truly stood out. The Italian restaurant was especially impressive — the dishes were delicious and perfectly prepared. Their liquor and beer selection was also one of the best I’ve seen at an all-inclusive resort. Honestly, for an all-inclusive stay, you really can’t ask for anything better than this. Everything was spectacular, and I highly recommend Hyatt Ziva to anyone looking for a relaxing and enjoyable getaway.
I recently stayed at Hyatt Ziva, and it was an absolutely amazing experience. The hotel is beautiful, the beaches are stunning, and the entire property is kept spotless. The food was excellent across all the restaurants, and the hospitality from every staff member truly stood out. The Italian restaurant was especially impressive — the dishes were delicious and perfectly prepared. Their liquor and beer selection was also one of the best I’ve seen at an all-inclusive resort. Honestly, for an all-inclusive stay, you really can’t ask for anything better than this. Everything was spectacular, and I highly recommend Hyatt Ziva to anyone looking for a relaxing and enjoyable getaway.
6
Xhuliano
10 ago 2025
·
Soggiorno di 10 notti
The food and drinks not a good quality
The food and drinks not a good quality
10
Armando
8 set 2025
·
Soggiorno di 5 notti
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
6
Danyu
2 set 2025
·
Soggiorno di 4 notti
Service and staff were excellent. Beaches and pools were excellent. Food was very hit or miss. Drinks were subpar. Buffet was being renovated and that is my favorite dining option. Facility itself showing its age as rooms were already looking tired, beat up and dated. I was constantly being upsold services, food, and experiences even though its supposed to be an apl inclusive property. It felt like the base dining experience was being skimped on to force you to pay extra for premium dining options.
Service and staff were excellent. Beaches and pools were excellent. Food was very hit or miss. Drinks were subpar. Buffet was being renovated and that is my favorite dining option. Facility itself showing its age as rooms were already looking tired, beat up and dated. I was constantly being upsold services, food, and experiences even though its supposed to be an apl inclusive property. It felt like the base dining experience was being skimped on to force you to pay extra for premium dining options.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Inye
14 ott 2024
·
Soggiorno di 6 notti
🤗
🤗
10
Karla
16 set 2024
·
Soggiorno di 4 notti
Excelente Hotel
Excelente Hotel
10
Lawrence
9 giu 2022
·
Soggiorno di 4 notti
5 star
5 star
4
Sue ellen karen
settimana scorsa
·
Soggiorno di 3 notti
não atendeu minhas expectativas, vim do brasil, muito longe , com família e amigos para passar meu aniversário e não me ofereceram nenhuma condição especial, nenhum up grade, atividade , benefício, nada
não atendeu minhas expectativas, vim do brasil, muito longe , com família e amigos para passar meu aniversário e não me ofereceram nenhuma condição especial, nenhum up grade, atividade , benefício, nada
10
Ana maria
settimana scorsa
·
Soggiorno di 3 notti
Mto boa. Ótima localização
Mto boa. Ótima localização
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 22:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Cancún?
Quali sono solitamente le tariffe delle camere all'Hyatt Ziva Cancun All-Inclusive di Cancun?
Nei prossimi 60–90 giorni, le tariffe delle camere all'Hyatt Ziva Cancun All-Inclusive di Cancun si aggirano solitamente intorno a 610 USD a notte per due ospiti, variando da 532 USD a 1352 USD nelle date di punta.
Qual è il momento migliore per visitare l'Hyatt Ziva Cancun All-Inclusive per evitare la folla?
Giugno è il mese più tranquillo per visitare l'Hyatt Ziva Cancun All-Inclusive a Cancun, mentre agosto è il mese più affollato. Se preferisci meno gente in piscina e in spiaggia, pianifica per l'inizio dell'estate piuttosto che per la fine dell'estate.
Qual è il mese più economico per prenotare l'Hyatt Ziva Cancun All-Inclusive?
Settembre è il mese più economico per soggiornare all'Hyatt Ziva Cancun All-Inclusive a Cancun, con una media di 493 USD a notte; dicembre è il mese più costoso, con una media di 811 USD.
Quali attrazioni nelle vicinanze e quali tipi di viaggiatori si adattano all'Hyatt Ziva Cancun All-Inclusive?
L'Hyatt Ziva Cancun All-Inclusive a Cancun si trova a Quintana Roo, vicino al centro commerciale Forum By The Sea, alla spiaggia Playa Chac Mool (Spiaggia Chac Mool) e al terminal dei traghetti UltraMar. L'hotel è ben adatto a famiglie e coppie e si concentra su temi come la spiaggia e il lusso, come il relax nella spa.
Come si confronta il prezzo per notte di Hyatt Ziva Cancun All-Inclusive, Cancún con quello delle ultime settimane?
Il prezzo attuale di Hyatt Ziva Cancun All-Inclusive, Cancún è di 482 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 25% in meno rispetto alla media di 659 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 543 USD e 915 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 574.2941354176331USD
- 2026-09-18: 527.3169957931518USD
- 2026-09-19: 532.1700360040284USD
- 2026-09-20: 506.38434673400883USD
- 2026-09-21: 506.38434673400883USD
- 2026-09-22: 507.87492886672976USD
- 2026-09-23: 503.84033594726566USD
- 2026-09-24: 549.8410332200623USD
- 2026-09-25: 614.4878059234619USD
- 2026-09-26: 619.8799950958252USD
- 2026-09-27: 593.5551568643189USD
- 2026-09-28: 548.9290550915528USD
- 2026-09-29: 512.7256605378724USD
- 2026-09-30: 506.38434673400883USD
- 2026-10-01: 538.2740249276734USD
- 2026-10-02: 552.6173670509338USD
- 2026-10-03: 532.299454140625USD
- 2026-10-04: 538.5652157350158USD
- 2026-10-05: 518.6786849540711USD
- 2026-10-06: 518.6786849540711USD
- 2026-10-07: 531.5013989501954USD
- 2026-10-08: 546.5025699639892USD
- 2026-10-09: 633.4037706356812USD
- 2026-10-10: 679.2471024499512USD
- 2026-10-11: 596.057194201355USD
- 2026-10-12: 576.3000465791321USD
- 2026-10-13: 492.591066669159USD
- 2026-10-14: 542.3936840385437USD
- 2026-10-15: 532.6565782418824USD
- 2026-10-16: 546.5025699639892USD
- 2026-10-17: 587.8394223504639USD
- 2026-10-18: 546.5025699639892USD
- 2026-10-19: 497.5195541558838USD
- 2026-10-20: 492.591066669159USD
- 2026-10-21: 492.591066669159USD
- 2026-10-22: 537.928933215332USD
- 2026-10-23: 570.8382164581299USD
- 2026-10-24: 641.9331253948975USD
- 2026-10-25: 506.8696647462464USD
- 2026-10-26: 492.591066669159USD
- 2026-10-27: 492.591066669159USD
- 2026-10-28: 509.51189340530397USD
- 2026-10-29: 609.0723914422607USD
- 2026-10-30: 551.3448020115662USD
- 2026-10-31: 561.3743578190613USD
- 2026-11-01: 522.7444081820679USD
- 2026-11-02: 582.8138362834168USD
- 2026-11-03: 568.7185572479249USD
- 2026-11-04: 629.2085942932129USD
- 2026-11-05: 717.1282807220459USD
- 2026-11-06: 759.2312884771728USD
- 2026-11-07: 770.3373933139038USD
- 2026-11-08: 629.2085942932129USD
- 2026-11-09: 568.4058200697327USD
- 2026-11-10: 514.0197719480897USD
- 2026-11-11: 615.9760445385742USD
- 2026-11-12: 733.885341048584USD
- 2026-11-13: 741.1189054595948USD
- 2026-11-14: 788.4893013299561USD
- 2026-11-15: 688.9113493334961USD
- 2026-11-16: 597.6209150701904USD
- 2026-11-17: 591.6894370248414USD
Secondo il regolamento di Hyatt, un dipendente della struttura dovrà accedere alle camere occupate almeno una volta ogni 24 ore, anche se l'ospite ha richiesto la privacy. In questi casi, la struttura farà il possibile per informare l'ospite in anticipo. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Al momento del check-in è necessario fornire la carta di credito utilizzata per la prenotazione in presenza del titolare e del relativo documento di identità comprensivo di foto. Eventuali altre richieste devono essere concordate con la struttura prima dell'arrivo.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Tutti gli ospiti, compresi i bambini, devono fornire un documento di identità valido rilasciato dalle autorità competenti al momento del check-in.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Gli ospiti devono contattare questa struttura in anticipo per prenotare letti aggiuntivi.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Il personale Hyatt è autorizzato a entrare in qualsiasi camera occupata almeno una volta in 24 ore, anche nei casi in cui gli ospiti abbiano richiesto privacy. La struttura si impegna a fornire il dovuto preavviso agli ospiti registrati prima dell'accesso in camera.
- È disponibile il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Campi da tennis
Giardino
Spiaggia - nelle vicinanze
Biliardo
Area giochi
Piscina bambini
Piscina scoperta
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Mini-club
Bar della piscina
Family room
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito