Krystal Cancun
118 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
118 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Krystal Cancun, il prezzo per notte è in media di 118 USD nel mese più economico (settembre) e di 174 USD nel mese più caro (marzo), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 162 USD |
| febbraio | 148 USD |
| marzo | 174 USD |
| aprile | 141 USD |
| maggio | 129 USD |
| giugno | 120 USD |
| luglio | 129 USD |
| agosto | 120 USD |
| settembre | 118 USD |
| ottobre | 120 USD |
| novembre | 124 USD |
| dicembre | 159 USD |
G
F
M
A
M
G
L
A
set · 118 USD
S
O
N
D
Prezzo più alto: marzo (circa 174 USD)
Prezzo più basso: settembre (circa 118 USD)
Informazioni su questa struttura
Scopri il vero relax presso la spa completa, dove ti attendono massaggi e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai una piscina all'aperto, una vasca idromassaggio e una palestra. Questo hotel propone, inoltre, il...
Servizi
Scopri il vero relax presso la spa completa, dove ti attendono massaggi e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai una piscina all'aperto, una vasca idromassaggio e una palestra. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Un hotel offre 5 sale riunioni disponibili per eventi. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Assapora le delizie di Aquamarina, uno dei 5 ristoranti disponibili presso un hotel, che propone cucina locale e internazionale, o chiama il servizio in camera 24 ore su 24. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 3 bar/lounge.
Camere
Rilassati in una delle 502 camere della struttura, complete di aria condizionata e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e accessori per la preparazione di caffè/tè.
Posizione
Soggiornando presso Krystal Cancun All Inclusive di Cancún (Zona Hotelera), ti troverai a pochi passi da Spiaggia di Gaviota Azul e da Spiagge della Zona degli Hotel. Questo hotel all-inclusive dista 0,6 km da Centro convegni di Cancún e 0,6 km da Spiaggia Forum.
Nelle vicinanze
Spiaggia di Gaviota Azul(0.1 miglia)
Terminal dei Traghetti UltraMar(0.3 miglia)
Centro convegni di Cancún(0.3 miglia)
Centro commerciale Forum by the Sea(0.4 miglia)
Spiaggia Forum(0.4 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.4 miglia)
Centro commerciale Plaza Caracol(0.4 miglia)
Spiaggia di Caracol(0.4 miglia)
Laguna di Nichupté(0.4 miglia)
Spiaggia di Chac Mool(0.7 miglia)
Playa Ancha(0.9 miglia)
Cancún Golf Club at Pok-Ta-Pok (campo da golf)(1.4 miglia)
La Isla Shopping Mall(2.3 miglia)
Spiaggia di Tortuga(2.3 miglia)
El Sol de Cancun(2.3 miglia)
L'aeroporto più comodo per raggiungere Krystal Cancun All Inclusive è Aeroporto Internazionale di Cancún (CUN)(14.8 miglia)
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Posizione
Paseo Kukulcan Km 9 lotes 9 y 9 A, Punta Cancun, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Messico
Spiaggia di Gaviota Azul (0.1 miglia)
Terminal dei Traghetti UltraMar (0.3 miglia)
Centro convegni di Cancún (0.3 miglia)
Centro commerciale Forum by the Sea (0.4 miglia)
Spiaggia Forum (0.4 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.4 miglia)
Opzioni camera
9
Camera Club, 2 letti matrimoniali, balcone, vista oceano (Krystal Club)
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
366 ft²
BalconeBancone o terrazzaAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Camera Standard, 1 letto king, vista città
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
344 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
Camera Romantica, 1 letto king, balcone, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
344 ft²
BalconeBancone o terrazzaAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Doppia Luxury, 2 letti matrimoniali, balcone, vista oceano
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
344 ft²
BalconeBancone o terrazzaAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Doppia Luxury, 1 letto king, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
344 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
Camera Club, 1 letto king, balcone, vista oceano (Krystal Club)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
366 ft²
BalconeBancone o terrazzaAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Doppia Standard, 2 letti matrimoniali, vista città
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 3
344 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Monolocale familiare, 1 letto king con divano letto, vista mare
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 2
431 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
Recensioni degli ospiti
7.3
Buono
Sulla base di 2402 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
4%
In coppia
41%
Famiglia
31%
Gruppo
19%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Krystal Cancun, i viaggiatori lodano l'impareggiabile posizione fronte spiaggia e il personale cordiale, notando al contempo camere datate, manutenzione discontinua e rumore della vita notturna; cibo e bevande sono altalenanti, con regole restrittive per la formula all‑inclusive e chiusure anticipate dei bar che frustrano alcuni soggiorni.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Al Krystal Cancun, i viaggiatori lodano l'impareggiabile posizione fronte spiaggia e il personale cordiale, notando al contempo camere datate, manutenzione discontinua e rumore della vita notturna; cibo e bevande sono altalenanti, con regole restrittive per la formula all‑inclusive e chiusure anticipate dei bar che frustrano alcuni soggiorni.
Gli ospiti evidenziano frequentemente la splendida spiaggia, le piscine e la vista sull'oceano. Tra gli inconvenienti ricorrenti ci sono ascensori inaffidabili, occasionali problemi con l'acqua o l'aria condizionata, letti duri, musica ad alto volume proveniente dai locali nelle vicinanze, buffet nella media, bevande annacquate e prenotazioni per la cena che si esauriscono rapidamente. Aspettatevi una posizione invidiabile e un servizio caloroso, ma tenete a mente le aspettative riguardo alle camere e alla formula all‑inclusive.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Zona fronte spiaggia e piscine di spicco (con idromassaggio e swim-up bar), ma i servizi risultano limitati di notte, con bar che chiudono intorno alle 22:45-23:00 e pochi intrattenimenti. Le sdraio/zone d'ombra possono essere scarse e gli ascensori spesso inaffidabili.
Recensioni degli ospiti correlate
6
Andres R.
2 ago 2025
·
Soggiorno di 3 notti
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
10
Shamshil
27 giu 2025
·
Soggiorno di 4 notti
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
6
Kerry
22 mag 2025
·
Soggiorno di 7 notti
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
10
Esthela T
18 nov 2025
·
Soggiorno di 4 notti
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
8
Liam
24 feb 2025
·
Soggiorno di 7 notti
Not enough bar options, both in terms of hours of operation and amount on the property
Not enough bar options, both in terms of hours of operation and amount on the property
6
DEB
26 mar 2025
·
Soggiorno di 5 notti
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
10
Ulanbek
4 giu 2025
·
Soggiorno di 3 notti
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
4
Gaston Gerard
6 nov 2025
·
Soggiorno di 7 notti
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
10
demetrio
15 feb 2026
·
Soggiorno di 4 notti
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
10
Carla
26 giu 2025
·
Soggiorno di 1 notte
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le pulizie sono spesso apprezzate, ma altri segnalano odori di muffa, occasionali insetti, biancheria sporca o umida e una pulizia irregolare a bordo piscina/spiaggia, con problemi sporadici di acqua calda.
Recensioni degli ospiti correlate
4
Ruby Adilene
18 lug 2025
·
Soggiorno di 3 notti
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
6
Roel
18 lug 2025
·
Soggiorno di 2 notti
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
8
Anna
14 lug 2025
·
Soggiorno di 2 notti
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
8
Victor
24 giu 2025
·
Soggiorno di 5 notti
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
4
Randall
27 mar 2025
·
Soggiorno di 4 notti
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
2
Danis LDT
8 gen 2025
·
Soggiorno di 8 notti
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
8
Frances
16 ott 2025
·
Soggiorno di 6 notti
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
6
Luis
17 ago 2025
·
Soggiorno di 6 notti
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
6
Rachelina
15 ago 2025
·
Soggiorno di 4 notti
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
10
Wilma
4 ott 2025
·
Soggiorno di 4 notti
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
La vista sull'oceano e i balconi sono un punto di forza, ma molte camere appaiono datate, con letti duri, odore di muffa e usura. Il rumore proveniente dai locali nelle vicinanze disturba alcune camere e ci sono segnalazioni di problemi con l'aria condizionata o l'acqua calda.
Recensioni degli ospiti correlate
4
Jose
3 feb 2026
·
Soggiorno di 3 notti
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
10
xavier
13 ott 2025
·
Soggiorno di 1 notte
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
8
israel
17 feb 2025
·
Soggiorno di 4 notti
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
6
Daniel
12 gen 2025
·
Soggiorno di 2 notti
They had roaches and we booked luxury suit wasn’t nothing luxury about it
They had roaches and we booked luxury suit wasn’t nothing luxury about it
10
Francisco
3 mag 2025
·
Soggiorno di 3 notti
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
8
Anna
14 lug 2025
·
Soggiorno di 2 notti
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
6
David
15 giu 2025
·
Soggiorno di 2 notti
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
6
Lisa
11 mar 2025
·
Soggiorno di 5 notti
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
6
sergio
4 feb 2025
·
Soggiorno di 3 notti
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
6
Miguel
28 ago 2025
·
Soggiorno di 3 notti
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il personale è ampiamente descritto come cordiale, attento e laborioso. Tuttavia, il check-in può essere lento o confuso, alcune offerte di vendita risultano insistenti e la gestione delle richieste è a volte incoerente.
Recensioni degli ospiti correlate
10
Veronica
27 feb 2026
·
Soggiorno di 1 notte
Amable y atento, el personal y excelente servicio
Amable y atento, el personal y excelente servicio
10
Pablo
2 lug 2025
·
Soggiorno di 5 notti
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
8
fernando
10 nov 2025
·
Soggiorno di 4 notti
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
4
Carlos
30 lug 2025
·
Soggiorno di 1 notte
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
6
Juliana
15 feb 2025
·
Soggiorno di 1 notte
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
10
Travis
15 apr 2025
·
Soggiorno di 10 notti
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
10
Ulyka
12 giu 2025
·
Soggiorno di 7 notti
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
10
Veronica
10 feb 2026
·
Soggiorno di 3 notti
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
4
Maria De Jesus
23 lug 2025
·
Soggiorno di 4 notti
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
6
Kenneth
23 nov 2025
·
Soggiorno di 1 notte
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Ottima posizione fronte spiaggia nella Zona Hotelera, raggiungibile a piedi da Coco Bongo, negozi e mezzi di trasporto. Il rovescio della medaglia è il rumore della vita notturna in alcune zone o camere.
Recensioni degli ospiti correlate
8
Todd
5 apr 2025
·
Soggiorno di 5 notti
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
8
Filipina de Villa
23 lug 2025
·
Soggiorno di 4 notti
Near the sea
Near the sea
8
israel
17 feb 2025
·
Soggiorno di 4 notti
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
10
Andrew
25 mar 2025
·
Soggiorno di 4 notti
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
David
15 giu 2025
·
Soggiorno di 2 notti
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
10
Felix
5 mar 2025
·
Soggiorno di 4 notti
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
10
Ana Maria
17 set 2025
·
Soggiorno di 4 notti
Close to every attraction in Zona hotelera.
Close to every attraction in Zona hotelera.
8
Ronan
20 apr 2025
·
Soggiorno di 1 notte
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
10
demetrio
15 feb 2026
·
Soggiorno di 4 notti
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
8
Angela Marie
15 mag 2025
·
Soggiorno di 5 notti
Excellent location
Excellent location
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
Cibo e bevande sono altalenanti: i buffet possono essere nella media, le bevande a volte deboli e le prenotazioni per la cena difficili da ottenere. Molti notano le restrizioni della formula all‑inclusive, con prodotti o liquori premium a pagamento e bar che chiudono presto.
Recensioni degli ospiti correlate
4
John
24 giu 2025
·
Soggiorno di 3 notti
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
6
Ron
15 gen 2025
·
Soggiorno di 6 notti
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
2
CITLALI FIGUEROA
18 set 2025
·
Soggiorno di 5 notti
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
6
David
25 nov 2025
·
Soggiorno di 3 notti
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
10
Andrew
25 mar 2025
·
Soggiorno di 4 notti
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
Ellen
20 mar 2025
·
Soggiorno di 4 notti
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
4
Gaston Gerard
6 nov 2025
·
Soggiorno di 7 notti
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
6
Amar
7 lug 2025
·
Soggiorno di 5 notti
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
4
Maria De Jesus
23 lug 2025
·
Soggiorno di 4 notti
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
8
LAURA
6 feb 2025
·
Soggiorno di 4 notti
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Mario
3 settimane fa
·
Soggiorno di 3 notti
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
Todo estuvo genial , en lo personal me gustaria una mesa de billar Pero de carambola
10
marco
3 settimane fa
·
Soggiorno di 3 notti
Muy amables todo el personal drl hotel
Muy amables todo el personal drl hotel
10
Luis
4 settimane fa
·
Soggiorno di 2 notti
Personal amable. Habitación limpia
Personal amable. Habitación limpia
8
Ulises
12 ago 2026
·
Soggiorno di 4 notti
Un poco descuidado el hotel por dentro y las personas que venden tours dentro del hotel cerca de los elevadores del 1 piso empresa MTS Prometen cosas que no cumplen mejor reserven los Tours por fuera o directamente en Xcaret.com
Un poco descuidado el hotel por dentro y las personas que venden tours dentro del hotel cerca de los elevadores del 1 piso empresa MTS Prometen cosas que no cumplen mejor reserven los Tours por fuera o directamente en Xcaret.com
10
ARNULFO
1 ago 2026
·
Soggiorno di 3 notti
Karla,aurora,Sandra,btodo el.equipo d3 kristal excelente trato
Karla,aurora,Sandra,btodo el.equipo d3 kristal excelente trato
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your Cancún trip?
Quanto costano di solito le camere al Krystal Cancun di Cancun?
Nei prossimi 60–90 giorni, le tariffe delle camere al Krystal Cancun di Cancun si aggirano in genere intorno a 132 USD a notte per due ospiti, con un intervallo da 91 USD a 158 USD nelle date di punta.
Qual è il periodo più tranquillo per visitare il Krystal Cancun di Cancun?
Agosto è il mese più tranquillo per soggiornare al Krystal Cancun di Cancun, con la domanda più bassa allora e la più alta a dicembre. Pianifica per meno folla e una maggiore disponibilità alla fine dell'estate; prevedi i massimi livelli di visitatori durante le festività invernali.
Quale mese offre le tariffe più basse al Krystal Cancun di Cancun?
Giugno è il mese più economico per soggiornare al Krystal Cancun di Cancun, con una media di 146 USD a notte; marzo è il più costoso a 211 USD. Le tariffe più basse di giugno arrivano nonostante agosto sia il mese più tranquillo per l'affluenza.
Quali attrazioni e quali tipi di ospiti sono più adatti al Krystal Cancun di Cancun?
Krystal Cancun a Cancun si trova a Quintana Roo, vicino alla spiaggia di Gaviota Azul, al centro commerciale Forum By The Sea e alla laguna Nichupté, rendendolo comodo per il tempo in spiaggia e lo shopping. L'hotel si rivolge principalmente a coppie e famiglie e si abbina bene a soggiorni incentrati sulla spiaggia/costa e sul relax.
Come si confrontano le tariffe del Krystal Cancun con quelle di altri hotel a Cancun?
Il Krystal Cancun a Cancun è più economico di 15 su 19 hotel comparabili nelle vicinanze, con una mediana tipica di 160 USD a notte rispetto a circa 264 USD per i suoi concorrenti.
Come si confronta il prezzo per notte di Krystal Cancun, Cancún con quello delle ultime settimane?
Il prezzo attuale di Krystal Cancun, Cancún è di 109 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 25% in meno rispetto alla media di 150 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 125 USD e 175 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 114.1365078234558USD
- 2026-09-17: 109.36770605667114USD
- 2026-09-18: 110.16213580398559USD
- 2026-09-19: 110.16213580398559USD
- 2026-09-20: 109.03577167062377USD
- 2026-09-21: 109.1774665664978USD
- 2026-09-22: 109.17032405136108USD
- 2026-09-23: 109.17032405136108USD
- 2026-09-24: 117.11906809030151USD
- 2026-09-25: 117.11906809030151USD
- 2026-09-26: 117.11906809030151USD
- 2026-09-27: 109.03577167062377USD
- 2026-09-28: 109.1774665664978USD
- 2026-09-29: 109.17032405136108USD
- 2026-09-30: 109.1774665664978USD
- 2026-10-01: 123.06992109988403USD
- 2026-10-02: 123.06992109988403USD
- 2026-10-03: 92.34147300704956USD
- 2026-10-04: 113.68982052877807USD
- 2026-10-05: 113.1661061100769USD
- 2026-10-06: 113.36569389212036USD
- 2026-10-07: 114.34032334423827USD
- 2026-10-08: 114.1365078234558USD
- 2026-10-09: 113.36569389212036USD
- 2026-10-10: 113.36569389212036USD
- 2026-10-11: 114.14364158551025USD
- 2026-10-12: 121.7140423961792USD
- 2026-10-13: 123.03803362115478USD
- 2026-10-14: 127.04429311935425USD
- 2026-10-15: 127.04429311935425USD
- 2026-10-16: 113.36569389212036USD
- 2026-10-17: 113.1661061100769USD
- 2026-10-18: 113.1661061100769USD
- 2026-10-19: 123.29103271124268USD
- 2026-10-20: 123.29103271124268USD
- 2026-10-21: 122.74791270913695USD
- 2026-10-22: 127.04429311935425USD
- 2026-10-23: 127.04429311935425USD
- 2026-10-24: 128.0432386340332USD
- 2026-10-25: 123.07705486193848USD
- 2026-10-26: 123.29103271124268USD
- 2026-10-27: 123.06992109988403USD
- 2026-10-28: 132.2516855797119USD
- 2026-10-29: 131.0622554885559USD
- 2026-10-30: 132.01047689144897USD
- 2026-10-31: 123.06992109988403USD
- 2026-11-01: 127.04429311935425USD
- 2026-11-02: 132.24174207824706USD
- 2026-11-03: 132.01047689144897USD
- 2026-11-04: 132.01047689144897USD
- 2026-11-05: 159.8096622354126USD
- 2026-11-06: 158.09934497113036USD
- 2026-11-07: 144.9111196722107USD
- 2026-11-08: 136.969518148407USD
- 2026-11-09: 136.21983415768432USD
- 2026-11-10: 137.1233798286438USD
- 2026-11-11: 136.969518148407USD
- 2026-11-12: 132.24174207824706USD
- 2026-11-13: 136.969518148407USD
- 2026-11-14: 135.9848401578369USD
- 2026-11-15: 133.00227989099122USD
- 2026-11-16: 132.24174207824706USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
Ti verrà richiesto di pagare la seguente cauzione completamente rimborsabile.
Breakage deposit: MXN 3000 per stay
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un sistema di sicurezza
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 4 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Banco escursioni
Attività
Piscina
Giardino
Campo da golf (nelle vicinanze)
Spiaggia - nelle vicinanze
Immersioni subacquee
Karaoke
Pesca
Area giochi
Piscina bambini
Piscina scoperta
Musica dal vivo
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Water Park
Servizi
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Massaggi
Solarium
SPA e centro benessere
Barbiere/Estetista
Trattamenti viso
Mini-club
Bar della piscina
Area/Tavoli da picnic
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Parcheggio valet
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito