Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately USD 20 for adults and USD 10 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a surcharge of USD 220 per vehicle, and it operates 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is situated on a lake, approximately 11 minutes by car from Popham's Arboretum, 6 miles from Dambulla Cave Temple, and 7.5 miles from Sri Lanka. Public transport options may be available nearby.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability should be confirmed with the property.

What are the policies for guests staying with children?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15 per day. Advance request or confirmation may be required for availability.

Heritance Kandalama Hotel in Kandalama

Average nightly price at Heritance Kandalama by month, last 12 months (USD)
Month	Average price
January	US$322
February	US$319
March	US$241
April	US$212
May	US$187
June	US$171
July	US$200
August	US$243
September	US$222
October	US$167
November	US$233
December	US$262

What guests think

At Heritance Kandalama, travellers praise Geoffrey Bawa’s architecture that blends into jungle and lake scenery, striking views toward Sigiriya, and a tranquil atmosphere, while friendly staff and abundant wildlife encounters create a memorable, nature-immersed stay.

Infinity pools and on-site tours highlight the setting, and many reviews compliment varied, tasty buffet dining. Common caveats include some dated room fittings and occasional maintenance issues, insects after rain, limited loungers and subdued bar atmosphere, plus buffet areas that can feel noisy or crowded and a remote location far from city and airport. Best for travellers who value design, scenery, and tranquility over urban convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Infinity pools with sweeping views are a highlight, and several on-site activities (architecture and nature tours) are praised. Downsides noted by multiple guests include too few or broken loungers and a bar or communal area lacking atmosphere, with occasional slow pool bar service.

Related guest reviews

4

Olivia

13 Apr 2025

·

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10

Joseph Alexis

1 Apr 2024

·

Stayed 5 nights

Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay

10

David

28 May 2025

·

Stayed 2 nights

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.

10

Ron

20 Jul 2025

·

Stayed 2 nights

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.

10

Matthew

9 Jan 2024

·

Stayed 2 nights

Heritance Kandalama is worth visiting for the building alone - I can't remember being this moved by architecture. If the idea of a hotel built into forest, with sweeping views of lakes and mountains, and of sharing open corridors with monkeys and bats delights you, then you can't do better. The highpoint of our stay were our three tours (bird watching, jungle hike, and the free architectural tours - our birdwatching by boat tour was canceled on account of rain) with in-house naturalist Nalinda. Nalinda's vast knowledge and pride in the place (building and forest) made our walks with him one of the high-points of our time in Sri Lanka. Since elephants are roaming freely through the property, it isn't entirely safe to go walking without expert supervision. Thanks also to Lakmi who checked us in, and all the other staff, who looked after us wonderfully throughout our stay. My one suggestion: maybe install some kind of general tip box at reception so visitors have an easy way to thank the cleaners and cooks etc we don't interact with directly.

10

Haruka

27 Feb 2025

·

Stayed 1 night

The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!

4

Yoeri

24 Mar 2022

·

Stayed 3 nights

The hotel is very old and is definitely in need of renovation. Despite all the previous reviews about the lack of sunbeds at the pools, the hotel seems to ignore the feedback. 20 sunbeds for over 100 rooms simply is not enough. The refrigerator in our room was moldy and dirty. Same for the toilet. How simple can it be to replace a twenty year old yellowish toilet seat? The food is okay, but far from what you would expect at a 5* hotel. The yoghurts and cheeses are left uniced, so once you will have them at the buffet - they are warm and melting. It doesn't much to improve these kind of things. The management is aware of all the feedback, but doesn't do anything to improve.

10

donald

6 Apr 2025

·

Stayed 2 nights

Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....

10

Chandraraj K

21 Jul 2023

·

Stayed 3 nights

This is hotel is in a gorgeous setting and seems to blend into the surroundings. The room was very comfortable and had a view of the lake and the Sigiriya rock. Using the outdoor pools with that stunning view, with monkeys hanging around, is quite an experience! The restaurant had excellent breakfast and dinner buffets, with a wide range of Western and very good Sri Lankan cuisine. The service provided by the restaurant staff is extraordinary! They recognized my family after our first meal and also seemed to know what we had liked!

8

Mylene

9 Mar 2022

·

Stayed 3 nights

Séjour très agréable dans un cadre fantastique d'hôtel parfaitement intégré dans la jungle toute proche. Buffet du petit déjeuner et du dîner très agréables. Piscine non chauffée mais très belle. Manque un peu de confort autour de la piscine ( terre autour des transats en bois qui semblent assez vétustes). Seul point un peu dommage, aucune activité prévue pour les enfants ou aire de jeux.

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Cleanliness

Generally clean with attentive housekeeping, but several reviews cite aging fixtures and maintenance lapses (odors, leaks, moldy items). Insects can surge after rain and may appear in rooms or dining areas.

Related guest reviews

4

Olivia

13 Apr 2025

·

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10

Rie

17 Jul 2024

·

Stayed 1 night

Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.

8

FUMIKO

8 Jan 2025

·

Stayed 1 night

ホテル全体的には★5の期待通りでした。部屋の設備については★2といった程度で、お金とは見合わないところが多々ありました。例えば電源のスイッチが壊れているなどメンテナンス不足が目立ちました。特に、シャワールームのカーテンはカビだらけで細かな点までチェックをする体制がないのかなと感じました。

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10

Aiko

13 Sept 2025

·

Stayed 2 nights

雨上がりのあとで虫が大量発生していた。客室内もディナーの会場でも。それ以外はただただ最高でした。

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4

Yoeri

24 Mar 2022

·

Stayed 3 nights

The hotel is very old and is definitely in need of renovation. Despite all the previous reviews about the lack of sunbeds at the pools, the hotel seems to ignore the feedback. 20 sunbeds for over 100 rooms simply is not enough. The refrigerator in our room was moldy and dirty. Same for the toilet. How simple can it be to replace a twenty year old yellowish toilet seat? The food is okay, but far from what you would expect at a 5* hotel. The yoghurts and cheeses are left uniced, so once you will have them at the buffet - they are warm and melting. It doesn't much to improve these kind of things. The management is aware of all the feedback, but doesn't do anything to improve.

10

HIROMI

29 Jun 2025

·

Stayed 1 night

森の中にあるとても素晴らしいホテルでした。広い敷地内を散歩したり、猿がベランダに来てくれたり（少し乱暴者）他では味わえない異空間です。夕食と朝食のブッフェは品数も多く、とても美味しく頂きました。但し、年季が入ってるせいか、洗面台の下が水浸し（大した量ではない）になったが、それを引いても余りある素晴らしいホテルでした🏨強くお勧めします。

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10

Rochelle

29 Jun 2024

·

Stayed 3 nights

Property was amazing. There was a smell from the shower drain hole. Everything else was fabulous

10

Robby

4 Mar 2024

·

Stayed 4 nights

We had a wonderful stay! The staff was friendly and helpful from the moment we arrived to the moment we left. The housekeeping staff was particularly lovely. We enjoyed the different towel animals they created. Our room was comfortable. The bathroom was quite spacious. And the onsite restaurants were delicious. We appreciated the wide variety of food available at breakfast. Highly recommend this hotel.

10

Rina

11 Sept 2025

·

Stayed 2 nights

ホテル自体に加えてスタッフの対応含めて全てにおいて素晴らしいの一言です。一点だけ。雨が降った日は羽虫が想像の10000倍います。夕食の時はかなりショッキングでしたが、こういうものだと思うと慣れました。

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8

Sayomi

5 May 2024

·

Stayed 1 night

まさに自然と一体化した、特別な体験ができます。ホテル自体もとてもスタイリッシュですが、その分使い勝手がよくない点もあります（そこも魅力かもしれませんが）。設備がやや老朽化してるのか、部屋のエアコンが水漏れして床が水浸しになりましたが、よくあることらしく応急処置と水3本でスルーされました（部屋を変えてとは言ってみましたが、、、）。

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Rooms

Rooms deliver striking lake or Sigiriya views and a close connection to nature, with many finding them comfortable. Several note dated furnishings and layout quirks (limited bedside outlets, awkward furniture), and wildlife can limit balcony use.

Related guest reviews

4

Olivia

13 Apr 2025

·

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10

Janani

28 Sept 2025

·

Stayed 2 nights

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!

8

Thinh

23 Dec 2023

·

Stayed 2 nights

The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.

10

Jean

18 Oct 2023

·

Stayed 1 night

Epic and beautiful hotel! You can’t really hang out on your balcony because of the monkeys (but funny to watch).

8

Masaaki

3 Sept 2025

·

Stayed 2 nights

ホテルは自然をいかしてあり素敵だった。サルが窓の外にたくさん見えて楽しかった。バスタブがおおきくてよかった。

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10

Jonathan

24 Jun 2025

·

Stayed 4 nights

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.

10

Chandraraj K

21 Jul 2023

·

Stayed 3 nights

This is hotel is in a gorgeous setting and seems to blend into the surroundings. The room was very comfortable and had a view of the lake and the Sigiriya rock. Using the outdoor pools with that stunning view, with monkeys hanging around, is quite an experience! The restaurant had excellent breakfast and dinner buffets, with a wide range of Western and very good Sri Lankan cuisine. The service provided by the restaurant staff is extraordinary! They recognized my family after our first meal and also seemed to know what we had liked!

10

?

19 May 2025

·

Stayed 2 nights

バワの建築というだけあって、自然と建築が一体となったデザインが良く、ホテルのどこで写真を撮っても映える素晴らしいホテルでした。また、非常に部屋から見える、湖の眺めがとても良く、朝には猿がベランダに来たりとスリランカの自然を堪能することができました。

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10

Apsara

10 Jan 2025

·

Stayed 1 night

Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!

8

gurmukh

15 Apr 2023

·

Stayed 1 night

The rooms need updating, otherwise beautiful hotel in a beautiful location. Would come back again.

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Service

Service is widely described as warm, professional, and accommodating across departments. A few guests reported check-in or booking hiccups, slow drink service, or communication challenges.

Related guest reviews

4

Olivia

13 Apr 2025

·

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10

KAZUE

3 May 2025

·

Stayed 2 nights

バワ建築に宿泊したく利用しました。素敵な部屋で鳥のさえずりと共に起き、気持ちの良い滞在でした。ただ、レセプションの対応はあまり感じの良いものではありませんでした。このホテルでできる提案をいろいろして欲しかったです。他のスタッフさんはとても感じ良くにこやかに過ごせました。

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10

Janani

28 Sept 2025

·

Stayed 2 nights

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!

10

Angus

19 Aug 2025

·

Stayed 1 night

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.

10

Jegath

26 Jan 2025

·

Stayed 1 night

The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.

10

Wakako

5 Nov 2025

·

Stayed 1 night

最高に居心地の良いホテルでした。景色も素晴らしく、フレンドリーなスタッフに助けられとても素敵な休暇を過ごせました。是非おすすめしたいホテルのひとつです。

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10

KAZUYOSHI

19 Sept 2024

·

Stayed 1 night

Excellent hotel! It’s worth for staying. All members of staff are always smiling and very kind to children. They make us happy. Food presentation also outstanding. Facilities are of course nice. We’ll back some time here.

10

Sanjeevan

14 Jun 2023

·

Stayed 1 night

General service was good though they got our booking a bit confused and had to clarify it 4 times with different staff until they agreed with me..other than that,we really enjoyed the stay,have been here before and will def come again

8

David

17 Mar 2025

·

Stayed 3 nights

Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.

8

Ching-Lun

31 Jan 2025

·

Stayed 2 nights

Location is absolutely gorgeous and easy to see elephants come across at night. But customer office is not responding or assist with any refund stuff, and have no action to solve another problem during stay.

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Location

Set amid jungle and a lakeshore with views to Sigiriya, the location is scenic and handy for nearby heritage sites and safaris. It is remote, with long transfers from the airport and limited options nearby.

Related guest reviews

10

Naomi

5 Jan 2025

·

Stayed 1 night

とにかく素敵なホテル。これにつきる。また訪れたい。

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10

TAKASHI

15 Apr 2024

·

Stayed 1 night

Great hotel building, amazing Lakeview and surrounding nature. Difficult point is only transportation. We have to rent a tourist car.

10

Angus

19 Aug 2025

·

Stayed 1 night

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.

8

Noriyuki

1 Jan 2025

·

Stayed 3 nights

It is one of the hotels designed by Bawa.It stands as if it blends in with the natural surroundings.However, mosquitoes and other annoying insects are rarely seen. Every staff member at the hotel is warm and welcoming.The hotel is relatively close to several tourist attractions such as Sigiriya Rock and safari tours.

8

Thinh

23 Dec 2023

·

Stayed 2 nights

The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.

10

Yu

16 Aug 2025

·

Stayed 2 nights

I stayed in Heritance Kandalama for two days. This was the most wonderful experience that I've ever had! Great view of lake and Lion's Rock, incredible taste and kinds of buffet, warm and polite attitude of staff... all of these things made me really relaxed and energetic. Bawa's design and infinity pool are also great. I really recommend you to stay here!

8

Junichi

24 Aug 2025

·

Stayed 4 nights

It was great experience to enjoy the nature/animals at the hotel. One note is that the location is a bit too far from the airport/ city area.

10

Shihana

17 Dec 2023

·

Stayed 3 nights

Excellent location to have a relaxing quite time

10

Yumiko

19 Sept 2025

·

Stayed 2 nights

自然と調和したこのホテルは、自然の風が建物にうまく取り入れられており、スタッフの皆さんもすごく感じがよく快適に過ごすことができました。部屋はラグジュアリールームでしたが、たくさんの窓から自然を感じることができ癒されました。たまたま夕方外を見ていたら、湖の辺りに水浴びに来ていた自然の親子像を見られたのが最高でした。朝晩は現れることがよくあるようなので、行かれる方はちょっと意識して外を覗いてみてください。レストランのビュッフェは、朝晩メニューが変わる上、かなりいろんな種類があるので連泊でも飽きないと思います。一方、アラカルトの方のレストランで夕飯を食べましたが、ややメニューが少なめだけど３コースでも十分お腹いっぱいになる量で味も美味しかったです。落ち着いてゆっくり食事をしたい方は、こちらもいいかなと思いますが、やはり満足感はビュッフェが上かなと。ホテルのあちこちから、遠くにシーギリヤが見え、スリランカの素晴らしい自然を感じられるホテルでした。

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10

Andreas

21 Sept 2025

·

Stayed 8 nights

Very passionate team, extraordinary friendly atmosphere, excellent restaurants, in the centre of Sri Lankas nature with the opportunity to visit many UNESCO world heritage sites. We have been there for 8 nights to enjoy all those experiences. Many thanks to the team, Dr. Andreas Neuss

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Dining

Buffet meals are repeatedly praised for variety and taste, with many enjoying breakfast and dinner. Some note drawbacks: a la carte menus feel limited or expensive, buffet areas can be noisy or crowded, drinks service can lag, and coffee from jugs is weak.

Related guest reviews

10

NATSUKI

22 Oct 2025

·

Stayed 2 nights

自然の中に溶け込むような設計と素晴らしいプール、空気がよく、開放感がある最高のホテルでした。朝食夕食の種類の多さやサービスも良かったです！

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4

Olivia

13 Apr 2025

·

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10

??

7 Sept 2025

·

Stayed 1 night

ホテルは最高。ビュッフェスタイルなので少し騒がしいのと、ドレスコードがあるのに守っているのは一部の人だけ。

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10

Angus

19 Aug 2025

·

Stayed 1 night

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.

10

David

28 May 2025

·

Stayed 2 nights

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.

10

Melanie

15 Nov 2024

·

Stayed 3 nights

This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.

10

Ron

20 Jul 2025

·

Stayed 2 nights

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.

10

Fathima

16 Oct 2023

·

Stayed 2 nights

Kandalama was an amazing experience. Other than the a la carte restaurant everything was very well done.

10

Yumiko

19 Sept 2025

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Stayed 2 nights

自然と調和したこのホテルは、自然の風が建物にうまく取り入れられており、スタッフの皆さんもすごく感じがよく快適に過ごすことができました。部屋はラグジュアリールームでしたが、たくさんの窓から自然を感じることができ癒されました。たまたま夕方外を見ていたら、湖の辺りに水浴びに来ていた自然の親子像を見られたのが最高でした。朝晩は現れることがよくあるようなので、行かれる方はちょっと意識して外を覗いてみてください。レストランのビュッフェは、朝晩メニューが変わる上、かなりいろんな種類があるので連泊でも飽きないと思います。一方、アラカルトの方のレストランで夕飯を食べましたが、ややメニューが少なめだけど３コースでも十分お腹いっぱいになる量で味も美味しかったです。落ち着いてゆっくり食事をしたい方は、こちらもいいかなと思いますが、やはり満足感はビュッフェが上かなと。ホテルのあちこちから、遠くにシーギリヤが見え、スリランカの素晴らしい自然を感じられるホテルでした。

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10

Chandraraj K

21 Jul 2023

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Stayed 3 nights

This is hotel is in a gorgeous setting and seems to blend into the surroundings. The room was very comfortable and had a view of the lake and the Sigiriya rock. Using the outdoor pools with that stunning view, with monkeys hanging around, is quite an experience! The restaurant had excellent breakfast and dinner buffets, with a wide range of Western and very good Sri Lankan cuisine. The service provided by the restaurant staff is extraordinary! They recognized my family after our first meal and also seemed to know what we had liked!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $310	4 $201	5 $218	6 $226	7 $218
8 $216	9 $185	10 $224	11 $214	12 $226	13 $218	14 $160
15 $199	16 $226	17 $213	18 $202	19 $213	20 $218	21 $207
22 $224	23 $206	24 $207	25 $192	26 $228	27 $192	28 $226
29 $213	30 $242

Su	Mo	Tu	We	Th	Fr	Sa
		1 $219	2 $218	3 $211	4 $196	5 $184
6 $322	7 $334	8 $196	9 $189	10 $240	11 $240	12 $256
13 $211	14 $196	15 $211	16 $219	17 $196	18 $219	19 $211
20 $373	21 $514	22 $307	23 $306	24 $517	25 $356	26 $517
27 $524	28 $517	29 $517	30 $599	31 $630

Heritance Kandalama

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