Name: DoubleTree by Hilton Dartford Bridge
Address: Masthead Close, Stone, Kent, GB
Price range: 95 $US–401 $US per night
Rating: 7.65

Ce qu'en disent des voyageurs

Au DoubleTree by Hilton Dartford Bridge, les clients apprécient fréquemment le personnel accueillant et les chambres spacieuses et confortables, mais des problèmes récurrents incluent la climatisation et le chauffage défectueux, des installations de loisirs datées ou sales, du bruit occasionnel, et des frais supplémentaires pour le stationnement ou l'accès à la piscine.

L'emplacement est pratique pour l'autoroute M25, le passage de Dartford et les déplacements vers Bluewater ou Lakeside. Les expériences au petit-déjeuner et au restaurant varient, allant d'options savoureuses et de thé de l'après-midi à des menus limités, des prix élevés ou une qualité inégale. Certains clients signalent des problèmes opérationnels tels que des cartes clés défectueuses, des pannes d'ascenseur et des difficultés à joindre le personnel par téléphone. Dans l'ensemble, attendez-vous à un service amical et à un hébergement spacieux avec des commodités à proximité, mais un séjour qui peut être irrégulier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine, le spa et la salle de sport sont souvent décrits comme petits, datés ou peu propres, avec des fermetures occasionnelles et des pénuries de serviettes ; certains clients les ont appréciés, mais ont noté des frais pour l'utilisation de la piscine et des frais de stationnement.

Avis de voyageur à ce sujet

10

Dave

20 mars 2023

·

A séjourné 1 nuit

Pool area could do with a refurbishment.

8

Elizabeth

31 déc. 2024

·

A séjourné 1 nuit

Parking for £9 a night is a lot!!!!

4

Samantha

3 août 2025

·

A séjourné 1 nuit

Spa facilities dirty . Farces on wall of changing room. Jacuzzi and sauna dirty n grimy. Bed room 419 barely slept as so uncomfortable. 2 towelsintoomdespite booking 4 people . Breakfast n staff was lovely Would not recommend or stay again

8

Ghassem

30 août 2025

·

A séjourné 1 nuit

Swim pool is small and water is not very clean. Breakfast was good. Staff is very good

6

Jayshree

8 août 2025

·

A séjourné 1 nuit

Overall the stay was ok. Checkin Staff member needs additional training - he mumbled words when asked question about going for a swim. He didn't charge me for parking when he asked me to enter my car. Good thing I asked about it at checkout otherwise I would have received a fine. Swimming pool was too busy to use, Gym equipment is very dated but functional.

8

Hannah

19 sept. 2023

·

A séjourné 4 nuits

Really nice hotel, newly refurbished. The only negatives were the bed wasn’t the most comfortable, good mattress but the double is small and the pillows were not great. They didn’t refill bathroom toiletries at all through the stay, which I would suggest they do. Having to pay for parking is really not great, as an hotel guest, you expect parking included. Other than that, I recommend, and will return.

4

Keely

4 janv. 2023

·

A séjourné 19 360 nuits

The sauna and steam room were being tiled and the swimming pool had no towels and the water was dirty

8

David

11 janv. 2024

·

A séjourné 1 nuit

Very good hotel ideally located near M25 / Dartford Tunnel which suited my work schedule. Clean room, comfy bed, good shower. Beer and fish and chips in the bar also good. Have stayed in several Double Tree by Hotels. Usually pretty good. Wife used gym / pool while I was on business. Basic but adequate.

8

Tameika

29 oct. 2023

·

A séjourné 1 nuit

Stayed here a few times apart from my initial stayed when they messed up my bookings and doubled charged me when I was leaving and another time I was sent to a room that was already occupied. It’s the most convenient hotel that provides are the things I need to unwind and have a relaxing break. I wasn’t aware of the spa until recently and I went ahead and booked a full body massage that’s was so good. I didn’t even want to have a shower afterwards my whole body felt so good. So defo will be going there as long I can these a massage and the use of the leisure facility.

8

Michael

1 avr. 2024

·

A séjourné 1 nuit

The hotel it self was lovely and the service was great. The only down side was you had to pay £5 to use the pool as an individual or £10 for a family so me and my wife paid the same price as a family of 8 that went in before us seems a bit unfair

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres, mais le service de ménage et l'entretien sont inégaux, avec des signalements de tapis tachés, de salles de bains ou de couloirs sales, d'objets laissés traîner et un signalement isolé de punaises de lit.

Avis de voyageur à ce sujet

10

Trudi

27 déc. 2024

·

A séjourné 1 nuit

Great location for a shopping trip to either Lakeside or Bluewater (or go to both like we did!) as it is in the middle of both. We were unexpectedly upgraded on arrival which was a lovely surprise. Staff were really helpful and friendly. The hotel was beautifully decorated for Christmas. Beds were very comfortable and rooms were nice and spacious. Nice big shower and everything was clean. Enjoyed the breakfast, lots to choose from. Would definitely return.

10

kristian

14 août 2025

·

A séjourné 1 nuit

Lovely hotel, nice clean rooms, friendly service and nice menu!

8

Claire

3 août 2025

·

A séjourné 1 nuit

Ear bud left on stairs for 2 days

6

Kulveer

25 juin 2025

·

A séjourné 1 nuit

Check in on arrival fine, room was okay but cleanliness standard should have been better, red stains on carpet, telephone very dirty and not clean, AC not working and required a room change but again not able to reset the temperature. Beds were comfortable and clean shower

10

Barbara

26 janv. 2025

·

A séjourné 1 nuit

Large clean room with excellent facilities. Good breakfast and helpful staff

6

Owen

12 août 2024

·

A séjourné 1 nuit

Disappointed with the cleanliness of the site. The room felt tired and unclean with old chips and chocolate wrappers underneath the bed. The pool and changing rooms also felt very tired and unclean.

10

Debs

24 nov. 2025

·

A séjourné 1 nuit

The Staff were very courteous and helpful. The room was spotless, comfortable and spacious.

10

Martin

20 juil. 2025

·

A séjourné 5 nuits

Clean and quiet

4

Kev

19 févr. 2024

·

A séjourné 1 nuit

Food was tasty and bar staff helpful but neighbouring room VERY noisy and we woke to find a bedbug climbing all over my wife (photo available). Receptions staff just shrugged and said 'sorry 'bout that!' Would NOT go back

10

Rebecca

1 janv. 2025

·

A séjourné 1 nuit

A lovely relaxed evening of self-care for NYE! The room was spacious and clean, was able to watch and listen to music. The bed was soft and comfy. Would definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, mais des plaintes récurrentes concernent une climatisation ou un chauffage peu fiables, des fenêtres qui ne s'ouvrent pas ou ne s'étanchent pas, et du bruit provenant d'événements ou des routes à proximité ; les téléviseurs ne sont pas connectés et les appareils de diffusion en continu peuvent ne pas se connecter.

Avis de voyageur à ce sujet

8

Ben

20 févr. 2025

·

A séjourné 1 nuit

Great hotel. Friendly staff and great facilities. The only negative about this hotel is the lack of Smart TVs. I think this is essential in 2025!

4

Stella

20 juil. 2025

·

A séjourné 1 nuit

Our room was fine however we couldn’t change the temperature settings. The fan was constantly on and it was a bit noisy. The light from the thermostat panel was too bright - it didn’t go off so had to endure the entire night with a bright light making it difficult to sleep.

4

Sophie

27 janv. 2024

·

A séjourné 1 nuit

The room was clean. The noise and vibration from the generator/filter system outside our window went on through the night, which can be felt on the the bed. The pillows were rubbish and the duvet thin. The food was very average and not hot, not a lot of choice on the breakfast buffet and low quality produce. The water filter on the hot drinks machine needed replacing ( as stated on the machines display) so foamy white residue in the water. I have stayed in other Hilton hotels and this was well below par.

8

Paul

22 mars 2023

·

A séjourné 1 nuit

Its a great hotel located next to main transport routes with easy parking. It was let down by a window jammed open in my room which resulted in a freezing cold bedroom despite my best attempts to stop drafts. Staff discounted the car parking charges but I really do not feel this was an adequate response.

6

Daniel

12 déc. 2024

·

A séjourné 1 nuit

So we arrived about 11pm. To find that our room was underneath the bar/disco room 143. We called reception at midnight and was told the music would go onto 1am but there was nothing they could do for us even though we had x2 children. We finally managed to get to sleep after 1am and spoke to someone on reception the following day a manager who agreed that’s not acceptable and managed to get a refund. Overall I think if this hadn’t of happened the hotel is lovely and breakfast is well worth the extra money, used the pool as well. We definitely return just don’t want a room above the bar again and this time might get a decent sleep.

8

Trish Mazvangu

17 nov. 2025

·

A séjourné 2 nuits

Clean room, staff very helpful, air conditioning and room view brilliant, room size amazing walks are found proof thought we were the only ones in the hotel location very convenient. Gym👌

10

manasa

23 nov. 2025

·

A séjourné 1 nuit

Lovely room and spacious

6

Gavin

5 juin 2025

·

A séjourné 2 nuits

Staff are friendly and polite. Cant use a fitestick in the bedrooms to stream. As you cant connect them to the hotel internet ( blocked) apparently so have to use my phone as a hot spot.

2

Satwinder

21 juin 2025

·

A séjourné 1 nuit

The first room 521 had a leaking ceiling and second room air con was faulty and kept turning to high fab at 28 degrees so it was like a sauna. We were offered a fan bit fan did not blow out cold air snd was faulty. Evie the manager was made aware and replied at 3am.

2

Ihsan

8 juil. 2025

·

A séjourné 1 nuit

Air con was not working. Called the staff to fix it but they never came to have a look. Room temperature was 26 degrees, couldn’t sleep for all night, soaking in sweat. Really dissappointed

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Service

Le personnel est largement salué pour son amabilité et son aide, et certaines équipes ont résolu des problèmes ou ajouté des attentions particulières ; cependant, la réactivité peut être lente, avec des commandes perdues, des téléphones non répondus, des problèmes d'enregistrement ou de carte-clé, et un suivi lent.

Avis de voyageur à ce sujet

6

Claire

22 nov. 2025

·

A séjourné 1 nuit

We arrived to find that our reservation had not been amended as promised following my contact with Hotels.com on Tuesday. On arrival, the hotel staff could not locate our booking, and it took 15 minutes—plus me producing a receipt—to confirm it, after we had already driven an hour to get there. The suite we had been assured was still available was, in fact, no longer offered, and we were downgraded. As an apology, the hotel provided complimentary breakfast and two bottles of Coca-Cola. I cannot fault the young lady at reception, who did her best to help and was apologetic throughout. However, the room itself raised concerns. The window on the fifth floor was broken, with the handle practically hanging off, leaving it unsecured—a clear safety risk. Additionally, the room lacked basic amenities: no coffee sachets, only two glasses with no mugs for tea or coffee, and no bottled water provided. Overall, while the staff member was courteous and tried to resolve matters, the experience was disappointing and fell short of the standards expected, both in terms of reservation management and room safety.

4

Peter

7 avr. 2025

·

A séjourné 1 nuit

I wanted to order room service but couldn’t get hold of anybody after 15 mins of trying the room service number and reception so went down to the bar to order. After an 45 mins of waiting i rang down only to be told my order had been lost Heating in the room was old and very difficult to use. Insane down multiple times to get help as room was so hot but again no answer. Was told by reception when I checked out that the heating system is old and needs someone to show how to use it. I said I tried on multiple occasions but there was no answer!!! So I had a very hot and uncomfortable nights sleep. The sofa in the suite was broken. I laid down on it to watch the tv and put my feet in the arm, and it fell off. For the money I paid for a suite, very poor condition and very disappointed by the suite

10

Dean

23 nov. 2025

·

A séjourné 1 nuit

The hotel was great ,clean and tidy, hotel staff very welcoming, went above and beyond for our stay

10

Clive

15 juin 2024

·

A séjourné 1 nuit

It’s the staff that make this hotel tick. Special mention to Leah on the reception-absolutely amazing service. Emily on the bar was brilliant. Would absolutely stay again

6

Michel

5 mai 2025

·

A séjourné 1 nuit

On arrival the carpark notices displayed astronomical fees and only in small print said that these did not apply to guests. Checking in the machines to make the room keys did not work so we had to be escorted to our room to be let in. This took a while as one of the lifts wasn't working. Although we booked a double room for 2 people there was only one towel in the bathroom, one bathrobe and one camomile tea bag. We requested a second bath robe but it never arrived The room was large and the bed was comfortable

10

Linda

13 juil. 2023

·

A séjourné 6 nuits

The staff at this location are exceptional. They are extremely helpful and professional with great service. Miley and Calice at the reception desk were such a pleasure. The hotel also had good variety with their breakfast menu and the room service was always spot on. We thoroughly enjoyed our stay.

10

Debs

24 nov. 2025

·

A séjourné 1 nuit

The Staff were very courteous and helpful. The room was spotless, comfortable and spacious.

10

Mark

3 mai 2025

·

A séjourné 1 nuit

Fantastic hotel with great facilities but the best asset was the staff. Amazing customer service.

10

Rebecca

18 avr. 2025

·

A séjourné 2 nuits

Lovely stay - check in wasn’t great and lacked detail and first day of breakfast wasn’t good missing granola options and anyone to request eggs but Hilton messaged to ask how my stay was going and breakfast was rectified for the following days. They even sorted out my Hilton membership reward that had been missed at check in. That extra touch made a huge difference and alongside a great room, lovely service at the bar in the evening and gym and pool facilities I was really happy.

10

Prince

30 juin 2024

·

A séjourné 1 nuit

There was a slight issue which I would not bother to mention. The staff were amazing upon arrival. The lovely night manager in particular was outstanding. Ismailly Samad is the reason myself and my family are definitely coming back. Her customer service is 10/10. She takes good care of her guests. I am coming with my family and friends about 16 of us for a wedding in London around September this year. Even though Double Tree Dartford Bridge is 24miles away from the event. We are all definitely staying there.

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Emplacement

Pratique pour l'autoroute M25/le passage de Dartford et les centres commerciaux Bluewater/Lakeside, avec un accès facile à Londres ; certains clients ont noté le bruit de la circulation ou un environnement immédiat moins attrayant.

Avis de voyageur à ce sujet

10

Trudi

27 déc. 2024

·

A séjourné 1 nuit

Great location for a shopping trip to either Lakeside or Bluewater (or go to both like we did!) as it is in the middle of both. We were unexpectedly upgraded on arrival which was a lovely surprise. Staff were really helpful and friendly. The hotel was beautifully decorated for Christmas. Beds were very comfortable and rooms were nice and spacious. Nice big shower and everything was clean. Enjoyed the breakfast, lots to choose from. Would definitely return.

10

Natalie

25 août 2025

·

A séjourné 1 nuit

Great hotel for over night stay before we headed to Dover ferry port the next morning.

10

Abieyuwa

3 août 2023

·

A séjourné 4 nuits

The stay was very peaceful. Location was really great getting in out of London. Looking forward to another stay.

8

Paul

22 mars 2023

·

A séjourné 1 nuit

Its a great hotel located next to main transport routes with easy parking. It was let down by a window jammed open in my room which resulted in a freezing cold bedroom despite my best attempts to stop drafts. Staff discounted the car parking charges but I really do not feel this was an adequate response.

8

Simon

12 mars 2023

·

A séjourné 1 nuit

Great position and superb rooms and facilities, shame about charging for parking, really poor this given the cost of the hotel.

6

Malcolm

16 janv. 2023

·

A séjourné 19 372 nuits

Difficult to book on Expedia. Could not select 2 different rooms. Good check in. Pool small and crowded (avoided). One lift out of service and stairwell dirty. Room itself was fine. Good night's sleep. You have to pay for parking. Dismal location.

10

Freddie

2 mars 2024

·

A séjourné 2 nuits

Would very much recommend this hotel. Handy for Bluewater- bus goes to Bluewater every 12 minutes from a 10 minute walk down the road. Our rooms had lovely views over the Dartford Bridge. Upon arrival we unfortunately didn’t receive a warm welcome, it was late in the evening but the check in experience felt too rushed and we weren’t told the checkout time or anything about the leisure facilities- we were only told the times for breakfast and where our rooms would be. This was a shame and did not meet our expectations of a Hilton. However all the other staff and checkout was superb so I’d imagine it was just one member of staff rather th

8

David

11 janv. 2024

·

A séjourné 1 nuit

Very good hotel ideally located near M25 / Dartford Tunnel which suited my work schedule. Clean room, comfy bed, good shower. Beer and fish and chips in the bar also good. Have stayed in several Double Tree by Hotels. Usually pretty good. Wife used gym / pool while I was on business. Basic but adequate.

10

Ian

3 juin 2025

·

A séjourné 1 nuit

Good hotel very convenient for M25.

10

Suzanne

28 août 2024

·

A séjourné 2 nuits

Clean and easy to get to shopping centre

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Repas

Le petit-déjeuner varie de très bon à décevant, avec des commentaires sur des options chaudes limitées ou une qualité médiocre ; les menus du restaurant et du service d'étage peuvent être limités et chers, bien que le thé de l'après-midi et certains repas aient été appréciés.

Avis de voyageur à ce sujet

6

Bekki

26 mai 2025

·

A séjourné 1 nuit

Very underwhelming for the price we paid, and for the Hilton brand. The pool area didn't look like it had been cleaned for weeks and was very run down. The breakfast was far from fresh and quite limited on hot food. I had to put in an order for vegetarian sausages, they came out over cooked and stone cold, which reflected the rest of the food.

8

Ian

28 août 2025

·

A séjourné 1 nuit

Good location Expensive but based on location £19 for breakfast is steep if you only want a continental option, hence didn’t partake

4

Peter

7 avr. 2025

·

A séjourné 1 nuit

I wanted to order room service but couldn’t get hold of anybody after 15 mins of trying the room service number and reception so went down to the bar to order. After an 45 mins of waiting i rang down only to be told my order had been lost Heating in the room was old and very difficult to use. Insane down multiple times to get help as room was so hot but again no answer. Was told by reception when I checked out that the heating system is old and needs someone to show how to use it. I said I tried on multiple occasions but there was no answer!!! So I had a very hot and uncomfortable nights sleep. The sofa in the suite was broken. I laid down on it to watch the tv and put my feet in the arm, and it fell off. For the money I paid for a suite, very poor condition and very disappointed by the suite

8

Ghassem

30 août 2025

·

A séjourné 1 nuit

Swim pool is small and water is not very clean. Breakfast was good. Staff is very good

10

Stuart

21 juil. 2025

·

A séjourné 2 nuits

Room was great, perfect for our needs. Bar was good Breakfast was ok, i remember it being much better. Seemed to struggle to keep up with it

8

Kuldeep

31 déc. 2024

·

A séjourné 2 nuits

Breakfast not good - dirty ups , under cooked porridge , no veg sausages , staff not letting you know you can have eggs cooked any way you like , pastry under cooked , fruit had fly’s

10

Isaac

21 sept. 2025

·

A séjourné 1 nuit

Brilliant experience at the double tree in Dartford, staff were pleasant, hotel is in great condition and was super comfortable, I would definitely book to go again. The afternoon tea was lovely, my family enjoyed and the bar staff serving were very attentive to our needs. The in house restaurant was such pleasure to be in.

10

Robert

22 oct. 2023

·

A séjourné 1 nuit

I had a lovely stay. The room was great. Nice view and very clean. The bed was comfy. The food was delicious and the staff were polite.

4

Jonathan

3 févr. 2025

·

A séjourné 3 nuits

Our bathroom sink was blocked Our door was left unlocked one day by cleaners One night we could not sleep due to a party in the next room Restaurant food was inedible, terrible and expensive, wine was horrible I was not offered a taste of the wine from my bottle so got stuck with it

8

Heidi

11 juin 2025

·

A séjourné 1 nuit

Food menu needs to be a little more imaginative!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	115 $US
février	128 $US
mars	133 $US
avril	137 $US
mai	134 $US
juin	136 $US
juillet	150 $US
août	127 $US
septembre	182 $US
octobre	145 $US
novembre	133 $US
décembre	128 $US

di	lu	ma	me	je	ve	sa
1 $115	2 $120	3 $234	4 $225	5 $129	6 $95	7 $105
8 $101	9 $177	10 $401	11 $127	12 $114	13 $95	14 $127
15 $110	16 $132	17 $201	18 $143	19 $114	20 $95	21 $105
22 $101	23 $127	24	25 $124	26 $114	27 $95	28 $105
29 $101	30 $114

DoubleTree by Hilton Dartford Bridge

Prix pour DoubleTree by Hilton Dartford Bridge

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 lit double, accessible aux personnes à mobilité réduite, baignoire

Chambre, 2 grands lits, baignoire

Chambre Deluxe, 1 grand lit, baignoire

Chambre Deluxe, 2 grands lits, baignoire

Chambre, 1 grand lit, baignoire

Suite, 1 très grand lit, baignoire

Chambre Deluxe, 1 très grand lit, baignoire

Avis des voyageurs sur DoubleTree by Hilton Dartford Bridge

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Stone ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $223	21 $215	22 $120	23 $115	24 $133
25 $114	26 $132	27 $204	28 $380	29 $113	30 $115	31 $153