Grosvenor Suites

This suite was grand in nature, but lacked some basic necessities you would expect for the price tag. There is no parking, so we had to park in the Q Parking station at Capitol Square. For two nights it cost us roughly £53. We were hoping to get some street parking but this is all reserved for residents. So adding this cost to the room rate makes it too expensive for what you get. They supply dishwashing liquid but no plug for the sink or a tea towel. You cannot use the jug and the toaster at the same time - the jug keeps turning itself off. There was a used eyedrops tube on the mantelpiece which tells me minimum cleaning occurs. The towels were quite small so would suite someone 5\' 4" or smaller and there are plenty of hand towels, just no face washer. The handle to the bathroom door is broken and the shower looks like a child has been let loose with a tube of silicone. There are no sidelights/lamps so you have to use the main light at night which is quite bright. The beds were comfortable so that was a plus. Overall - a bit disappointing for the price.

Room needed a deep clean. Tired room. Bathroom clean and modern. Window needs repair. No lift. We climbed 4 flights up to our room.

Fabulous location, easy check-in and lovely comfortable beds

No lift. We climbed 73 stairs with our luggage. No air conditioning

Great kitchen in the apartment. Liked the location. Walkable to great local pub and conveniences. Lifts would be helpful. Flat was warm. Beds comfy. Just need to make it clear that there is no baggage hold at the property or reception.

There was no lift in the building and no mention of the absence of it anywhere in the advert. We were given a room on the third floor and it was very difficult to carry our luggage to the third floor

We were able to reach the property on foot after getting off the tram at Haymarket Station. Took less than 5 minutes. We were given a code ahead of time for the front door and our room and we appreciated that they were the same so you don’t have to try and remember so many numbers. Our room was on the first floor, no elevators guys, but it wasn’t a problem for us because we only had two carry ons. The room was small but clean and the bed extra comfy! Bathroom was tight and although older everything was functioning and clean. Really appreciated being able to leave our luggage after check out at their second property just 5 minutes away.

I do not reccomend staying at this property. It is a rip off and not kept up.There are mostly cons and a few pros to staying here. Cons: * When we checked in we were given a room that already had someone staying there. We know because we were given the code to their room and saw all their belongings in the room. (So the security was not great.) We called the after hours number and were given a smaller, cheaper room. * The water did not always work. Sometimes we would turn on the faucets and nothing came out. Sometimes a trickle would come out. Other times it was okay. * The shower head was broken. It was suppose to be adjustable and go up and down, but the slide attachment was broken, so you got sprayed by water at mid body. * There are many stains on the carpets, cracks on the walls, and scuff marks. * There wasn't a safe in the room. * Various stuff was being stored in the entry way and halls. * The cost per night is ridiculously expensive. * There is no receptionist at this building. You have to go around the corner to get someone to help you. * The black out curtains don't cover the wondows fully, so light leeks in when you sleep. * It was a huge hassel to get them to refund the difference in money from the two rooms, and it will take a month for my credit card to be refunded. Pros: * The location is good. It is close to stores, retaurants and the train.

This stay was quite disappointing and misleading. There was no notification that parking is metered (at £4.60 per hour, with a 4 hour limit) from 8:30 am to 6:30 pm, only that there is no on-site parking. Non-permit parking spaces are extremely limited and at the end of the street. Although the lobby area is nicely decorated and in good condition, there was no indication that there would be 76 stairs to climb to get to our room. This many stairs should be noted on the listing, not just a note that there are no lifts. I could understand maybe 20, but 76 is ridiculous. The room itself was misrepresented as having a sofa and dining table, which it had neither. The kitchen was basically a closet and not user-friendly. There is a hob with 2 burners tucked in the corner, making it difficult to cook. Only one pan at a time could be used. There were 2 barstools at the counter, but appliances had to be moved to use the space to eat. The microwave and counters needed to be cleaned before we could use them as there was leftover food crumbs and splatters. The bathroom was nice, but the door was very difficult to shut. The towel heater did not work. Some lights did not work in the main part of the room. The bed was comfortable and there was a nice iron and ironing board. I attempted to contact the office to discuss issues, but there was no answer during working hours. I was able to contact the emergency number, but the man was not much help (although nice

We liked it a lot and would definitely come back here. Perfect location for a stay in Edinburgh. Great price!! Only annoying thing, the fire alarm went on pretty late in the night. We were already in bed. There was no one from the owners around and we and the other guests left the building and didn’t really know what to do. It took like half an hour until we could go back to the rooms. Was cold and a bit uncomfy. Everything else was great!

This suite was grand in nature, but lacked some basic necessities you would expect for the price tag. There is no parking, so we had to park in the Q Parking station at Capitol Square. For two nights it cost us roughly £53. We were hoping to get some street parking but this is all reserved for residents. So adding this cost to the room rate makes it too expensive for what you get. They supply dishwashing liquid but no plug for the sink or a tea towel. You cannot use the jug and the toaster at the same time - the jug keeps turning itself off. There was a used eyedrops tube on the mantelpiece which tells me minimum cleaning occurs. The towels were quite small so would suite someone 5\' 4" or smaller and there are plenty of hand towels, just no face washer. The handle to the bathroom door is broken and the shower looks like a child has been let loose with a tube of silicone. There are no sidelights/lamps so you have to use the main light at night which is quite bright. The beds were comfortable so that was a plus. Overall - a bit disappointing for the price.

Room needed a deep clean. Tired room. Bathroom clean and modern. Window needs repair. No lift. We climbed 4 flights up to our room.

Positives: very spacious, kitchenette that had all the basic essentials convenient to transit, restaurants, very walkable, quiet, fan provided. Cons: bed linens, although laundered were stained. The pillows were stained and appeared to not have been laundered. The shower was extremely small!!! Outlets were in very inconvenient places, under a table, behind a sofa, no lift.

Excelent location. Clean . Easy

Very clean, comfy bed, nice little kitchen, good tv a good quality shower, can’t ask for more.

We were able to reach the property on foot after getting off the tram at Haymarket Station. Took less than 5 minutes. We were given a code ahead of time for the front door and our room and we appreciated that they were the same so you don’t have to try and remember so many numbers. Our room was on the first floor, no elevators guys, but it wasn’t a problem for us because we only had two carry ons. The room was small but clean and the bed extra comfy! Bathroom was tight and although older everything was functioning and clean. Really appreciated being able to leave our luggage after check out at their second property just 5 minutes away.

Lovely place. Super clean. Super comfortable

I do not reccomend staying at this property. It is a rip off and not kept up.There are mostly cons and a few pros to staying here. Cons: * When we checked in we were given a room that already had someone staying there. We know because we were given the code to their room and saw all their belongings in the room. (So the security was not great.) We called the after hours number and were given a smaller, cheaper room. * The water did not always work. Sometimes we would turn on the faucets and nothing came out. Sometimes a trickle would come out. Other times it was okay. * The shower head was broken. It was suppose to be adjustable and go up and down, but the slide attachment was broken, so you got sprayed by water at mid body. * There are many stains on the carpets, cracks on the walls, and scuff marks. * There wasn't a safe in the room. * Various stuff was being stored in the entry way and halls. * The cost per night is ridiculously expensive. * There is no receptionist at this building. You have to go around the corner to get someone to help you. * The black out curtains don't cover the wondows fully, so light leeks in when you sleep. * It was a huge hassel to get them to refund the difference in money from the two rooms, and it will take a month for my credit card to be refunded. Pros: * The location is good. It is close to stores, retaurants and the train.

This stay was quite disappointing and misleading. There was no notification that parking is metered (at £4.60 per hour, with a 4 hour limit) from 8:30 am to 6:30 pm, only that there is no on-site parking. Non-permit parking spaces are extremely limited and at the end of the street. Although the lobby area is nicely decorated and in good condition, there was no indication that there would be 76 stairs to climb to get to our room. This many stairs should be noted on the listing, not just a note that there are no lifts. I could understand maybe 20, but 76 is ridiculous. The room itself was misrepresented as having a sofa and dining table, which it had neither. The kitchen was basically a closet and not user-friendly. There is a hob with 2 burners tucked in the corner, making it difficult to cook. Only one pan at a time could be used. There were 2 barstools at the counter, but appliances had to be moved to use the space to eat. The microwave and counters needed to be cleaned before we could use them as there was leftover food crumbs and splatters. The bathroom was nice, but the door was very difficult to shut. The towel heater did not work. Some lights did not work in the main part of the room. The bed was comfortable and there was a nice iron and ironing board. I attempted to contact the office to discuss issues, but there was no answer during working hours. I was able to contact the emergency number, but the man was not much help (although nice

It was a beautiful room, great location for the price, but one night, we saw a mouse run into our room. It ran underneath our door from the foyer and then under the bed couch.

The front door is a bit quirky (the instructions were good but I was late and tired and took a moment to remember them). The room was spacious and welcoming if a little too warm. The bed was a bit saggy. There are a number of switches which don't seem to do anything. And the room is so tall that heavy (and REALLY good!) curtains on a pole are very hard to manipulate.

This suite was grand in nature, but lacked some basic necessities you would expect for the price tag. There is no parking, so we had to park in the Q Parking station at Capitol Square. For two nights it cost us roughly £53. We were hoping to get some street parking but this is all reserved for residents. So adding this cost to the room rate makes it too expensive for what you get. They supply dishwashing liquid but no plug for the sink or a tea towel. You cannot use the jug and the toaster at the same time - the jug keeps turning itself off. There was a used eyedrops tube on the mantelpiece which tells me minimum cleaning occurs. The towels were quite small so would suite someone 5\' 4" or smaller and there are plenty of hand towels, just no face washer. The handle to the bathroom door is broken and the shower looks like a child has been let loose with a tube of silicone. There are no sidelights/lamps so you have to use the main light at night which is quite bright. The beds were comfortable so that was a plus. Overall - a bit disappointing for the price.

The Room was spacious and clean. It had a decently stocked kitchenette which was convenient. Good service, Thank You.

Positives: very spacious, kitchenette that had all the basic essentials convenient to transit, restaurants, very walkable, quiet, fan provided. Cons: bed linens, although laundered were stained. The pillows were stained and appeared to not have been laundered. The shower was extremely small!!! Outlets were in very inconvenient places, under a table, behind a sofa, no lift.

Loved our stay here! Only issue was the shower was EXTREMELY hot please fix this. The WiFi is also slow. Despite these issues I willl still rate a 5 out of 5!

Very clean, comfy bed, nice little kitchen, good tv a good quality shower, can’t ask for more.

This was a lovely place. The photos of the junior suite made it look bigger than it actually was, but it was a comfy bed, tall ceiling, a nice drying rack to hang wet clothes, a beautiful building with an amazing view of a gorgeous garden, a great hairdryer and fan in the room, a cute little kitchen, and a very convenient location for getting to downtown. The staff (located at a building a few blocks away) were kind enough to keep an eye on our belongings while we adventured.

Good location and comfortable room. The shower took about 5 mins to get warm a few times.

We were able to reach the property on foot after getting off the tram at Haymarket Station. Took less than 5 minutes. We were given a code ahead of time for the front door and our room and we appreciated that they were the same so you don’t have to try and remember so many numbers. Our room was on the first floor, no elevators guys, but it wasn’t a problem for us because we only had two carry ons. The room was small but clean and the bed extra comfy! Bathroom was tight and although older everything was functioning and clean. Really appreciated being able to leave our luggage after check out at their second property just 5 minutes away.

Nice period property, 25 mins walk from Edinburgh Castle. Top floor room, with small kitchen with all you need to make food during your stay. Clean and comfortable.

The Room was spacious and clean. It had a decently stocked kitchenette which was convenient. Good service, Thank You.

This was a lovely place. The photos of the junior suite made it look bigger than it actually was, but it was a comfy bed, tall ceiling, a nice drying rack to hang wet clothes, a beautiful building with an amazing view of a gorgeous garden, a great hairdryer and fan in the room, a cute little kitchen, and a very convenient location for getting to downtown. The staff (located at a building a few blocks away) were kind enough to keep an eye on our belongings while we adventured.

We were able to reach the property on foot after getting off the tram at Haymarket Station. Took less than 5 minutes. We were given a code ahead of time for the front door and our room and we appreciated that they were the same so you don’t have to try and remember so many numbers. Our room was on the first floor, no elevators guys, but it wasn’t a problem for us because we only had two carry ons. The room was small but clean and the bed extra comfy! Bathroom was tight and although older everything was functioning and clean. Really appreciated being able to leave our luggage after check out at their second property just 5 minutes away.

Large rooms with ample tea and coffee in the kitchenette. Great location and easy access and felt secure, clean and friendly.

I do not reccomend staying at this property. It is a rip off and not kept up.There are mostly cons and a few pros to staying here. Cons: * When we checked in we were given a room that already had someone staying there. We know because we were given the code to their room and saw all their belongings in the room. (So the security was not great.) We called the after hours number and were given a smaller, cheaper room. * The water did not always work. Sometimes we would turn on the faucets and nothing came out. Sometimes a trickle would come out. Other times it was okay. * The shower head was broken. It was suppose to be adjustable and go up and down, but the slide attachment was broken, so you got sprayed by water at mid body. * There are many stains on the carpets, cracks on the walls, and scuff marks. * There wasn't a safe in the room. * Various stuff was being stored in the entry way and halls. * The cost per night is ridiculously expensive. * There is no receptionist at this building. You have to go around the corner to get someone to help you. * The black out curtains don't cover the wondows fully, so light leeks in when you sleep. * It was a huge hassel to get them to refund the difference in money from the two rooms, and it will take a month for my credit card to be refunded. Pros: * The location is good. It is close to stores, retaurants and the train.

Broken lights in toilet, shower didn’t work properly, curtains don’t even fit the size of the wall, walls vibrating all day/night. No response when messages about room change possibility. Terrible all round for the price, and meant to be 4*…

This stay was quite disappointing and misleading. There was no notification that parking is metered (at £4.60 per hour, with a 4 hour limit) from 8:30 am to 6:30 pm, only that there is no on-site parking. Non-permit parking spaces are extremely limited and at the end of the street. Although the lobby area is nicely decorated and in good condition, there was no indication that there would be 76 stairs to climb to get to our room. This many stairs should be noted on the listing, not just a note that there are no lifts. I could understand maybe 20, but 76 is ridiculous. The room itself was misrepresented as having a sofa and dining table, which it had neither. The kitchen was basically a closet and not user-friendly. There is a hob with 2 burners tucked in the corner, making it difficult to cook. Only one pan at a time could be used. There were 2 barstools at the counter, but appliances had to be moved to use the space to eat. The microwave and counters needed to be cleaned before we could use them as there was leftover food crumbs and splatters. The bathroom was nice, but the door was very difficult to shut. The towel heater did not work. Some lights did not work in the main part of the room. The bed was comfortable and there was a nice iron and ironing board. I attempted to contact the office to discuss issues, but there was no answer during working hours. I was able to contact the emergency number, but the man was not much help (although nice

We liked it a lot and would definitely come back here. Perfect location for a stay in Edinburgh. Great price!! Only annoying thing, the fire alarm went on pretty late in the night. We were already in bed. There was no one from the owners around and we and the other guests left the building and didn’t really know what to do. It took like half an hour until we could go back to the rooms. Was cold and a bit uncomfy. Everything else was great!

This was a short trip to visit the winter markets. The Grosvenor Suites are very handy for all the New Town shops, bars and restaurants. A short walk onto Princes Street and easy access to bus routes and Haymarket train ststion. As always the apartment was clean and warm with staff calling every day to check if i needed anything.

We were switched to a different property(Palmerston Suites) and only informed when I rang up on the day, about two hours before check-in. This caused us some stress as we were already in Edinburgh and trying to enjoy our day. The receptionist was rude on the phone but nicer in person. The room was good, so we may have been lucky in that regard. The lobby and stairs stank of sewage. There must be a problem with the drains or some kind of hidden sewage leak or something. I had to block the air gap in the door to stop the stink of stale plops.

The stay was very easy and smooth. The room was nice and airy and it’s a 10-15 minute walk to princess street and central Edinburgh.

The property is 2 mins walk from Haymarket station and lots of shops/restaurants really nearby. Slightly rundown, but great location and price, I'd stay again.

Excelent location. Clean . Easy

Great kitchen in the apartment. Liked the location. Walkable to great local pub and conveniences. Lifts would be helpful. Flat was warm. Beds comfy. Just need to make it clear that there is no baggage hold at the property or reception.

Wonderful and spacial apartment. Easy to get to Resturant and transpiration. Next to Haymarket train station.

Good location and comfortable room. The shower took about 5 mins to get warm a few times.

Nice period property, 25 mins walk from Edinburgh Castle. Top floor room, with small kitchen with all you need to make food during your stay. Clean and comfortable.

Great location for the Haymarket, mini kitchen with all the required equipment.

The place is awesome ! Well connected to the transport

We enjoyed the period architecture with modern furnishings. It doesn't have a lift, which was a problem with bulky luggage. The hotel is positioned well, with a short walk into the new town, or accessing more of Scotland by rail/road. The kitchen was well stocked for cooking, but not very spacious for two hungry people. Overall, it suits well for short stays more than long holidays.

This suite was grand in nature, but lacked some basic necessities you would expect for the price tag. There is no parking, so we had to park in the Q Parking station at Capitol Square. For two nights it cost us roughly £53. We were hoping to get some street parking but this is all reserved for residents. So adding this cost to the room rate makes it too expensive for what you get. They supply dishwashing liquid but no plug for the sink or a tea towel. You cannot use the jug and the toaster at the same time - the jug keeps turning itself off. There was a used eyedrops tube on the mantelpiece which tells me minimum cleaning occurs. The towels were quite small so would suite someone 5\' 4" or smaller and there are plenty of hand towels, just no face washer. The handle to the bathroom door is broken and the shower looks like a child has been let loose with a tube of silicone. There are no sidelights/lamps so you have to use the main light at night which is quite bright. The beds were comfortable so that was a plus. Overall - a bit disappointing for the price.

Very clean, comfy bed, nice little kitchen, good tv a good quality shower, can’t ask for more.

Very overpriced. Paid £160,00 a night, just a room with a bed, no breakfast, no staff, just a room.

Great kitchen in the apartment. Liked the location. Walkable to great local pub and conveniences. Lifts would be helpful. Flat was warm. Beds comfy. Just need to make it clear that there is no baggage hold at the property or reception.

Nice period property, 25 mins walk from Edinburgh Castle. Top floor room, with small kitchen with all you need to make food during your stay. Clean and comfortable.

Large rooms with ample tea and coffee in the kitchenette. Great location and easy access and felt secure, clean and friendly.

Great location for the Haymarket, mini kitchen with all the required equipment.