ANA Crowne Plaza Fukuoka by IHG

Well maintained facilities but everything is just too old.

ロケーション抜群で博多駅近で、天神や祇園などどこにいくのも便利。 スタッフの人もチェックインの時から気持ちよく迎えてくださいました。 大阪からフェリーで早朝にホテルへ着きましたが、駐車場もすぐに使用できて、翌日チェックアウト後も15時まで、しかも出し入れ自由の定期券扱いくださり、感激。また利用したいと思います。ただエアコンの温度調整が全館コントロールで部屋ごとの調整ができれば最高です。でも扇風機の無料貸出し(しかもダイソン)ありました。 ホテルの創りも良いしスタッフさんも親切でいつも笑顔で挨拶の声も気持ち良かったです。

ジム付きということで止まったが、ジムのマシンが古く使いにくい。ダンベルがあるがかなり端っこに追いやられ、ベンチも端っこにありがとうフライ系の種目をやると壁に当たる。部屋は綺麗だが、水回りは古くあまり綺麗ではない。

受付の方の対応 朝食会場のスタッフの対応 エレベーターの呼び出し 色々な対応が世界中旅行に行きましたがトップクラスで良かったです。 非常に素敵なホテルなんだなと感じました。 残念なのは世界のホテルと比べると ジムが昭和過ぎました。 フィットネス文化が盛んになっていますし インバウンドのお客様を見込んだ中だともう少しジムの改良が必須かと思います。 それ以外は言う事なかったです。 またいきます！

ラウンジでの朝食ビュッフェが洋食だけでなく和食もあったので嬉しかったです。

No vending machines. 5 minutes from Hakata Station. Everything was too far away. Not staying here again.

酒店設施有點舊，但仍然保持整潔乾淨，地點適中，附近有多間便利商店，鄰近博多駅，酒店自設停車場，方便自駕遊旅客

ホテル内に飲料の自販機が無く、特に夜中は不便。

아이들 동반 가족여행으로 4인실,역과의 접근성을 우선으로 고려했습니다.도보5분 하카타역이 있어 이동에 편리했으며 클럽룸으로 넓고 쾌적하긴 했으나 욕실에 곰팡이는 심각한 상태입니다. 클럽라운지 조직은 심플했고 씨리얼이 없어 아이들이 아쉬워 했습니다.전체적으로 직원서비스도 좋아 만족했으며 욕실 청결에 조금더 신경써 주시면 좋을것같아요.

施設の老朽化以外　何の問題もありません。

This hotel is very old and dated. Maintenance is very much needed here. I was surprised to find dust on the tv console and the carpet wasn’t that clean upon my check in. I requested for housekeeping the next day but found everything the same just the bed was made and towels replaced. I had to wash the toilet as the stench of urine lingered. One thing that’s excellent is the front desk staffs, they were very friendly and helpful and try to understand my queries despite the language barrier.

部屋がタバコ臭が染み付いた匂いがしており、時間が経てば鼻が慣れるのではと思い我慢していましたが、時間が経過すると共にやや胸が苦しくなる感じになり、内線をしその旨を伝え部屋の変更を依頼しました。すぐに対応してくださり、7日間の滞在を快適に過ごす事ができ助かりました。

The toilet was not cleaned every day. On the last day, we even saw a live cockroach walking near the bed.

酒店設施有點舊，但仍然保持整潔乾淨，地點適中，附近有多間便利商店，鄰近博多駅，酒店自設停車場，方便自駕遊旅客

地點距離博多車站很近，步行8分鐘即可到達，前台服務人員態度很好，房間大。房間整潔有待進步。

The reason for 3 star rating is the room size and floor cleanliness. No complaint with any other aspect of the hotel. Room was a quite small and constrictive, particularly for leisure travellers on a week's stay. Room also looked tired, with patched up carpets, disconnected air purifier, and average quality air conditioning. Aged carpets seemed to produce dust during day time. Lack of English labels and descriptions on AC control was disappointing. Clearly a hotel for business or corporate travellers on a 1 or 2 nights stay. I fault Expedia for not checking the purpose of stay and produce suggestions with appropriate hotels. Expedia also gives very limited choices when it comes to rooms and amenities. Room size is also an an important feature and therefore an amenity!

博多駅から徒歩数分の立地で便利。朝食も美味しかった。部屋は狭いですが清潔です。

아이들 동반 가족여행으로 4인실,역과의 접근성을 우선으로 고려했습니다.도보5분 하카타역이 있어 이동에 편리했으며 클럽룸으로 넓고 쾌적하긴 했으나 욕실에 곰팡이는 심각한 상태입니다. 클럽라운지 조직은 심플했고 씨리얼이 없어 아이들이 아쉬워 했습니다.전체적으로 직원서비스도 좋아 만족했으며 욕실 청결에 조금더 신경써 주시면 좋을것같아요.

房間乾淨舒適，需注意mini bar 的瓶裝水是需要收費的，整體住房體驗佳。

Staff was excellent / clean rooms / spacious rooms / very convenient location

Well maintained facilities but everything is just too old.

Staff are first class. The breakfast buffett also comfortable and is very t with excellent service. The room was disappointing and old. Blossom Premier is better but more expensive

お部屋が古くて狭かったです。窓からの眺望も隣のビルだけ。しかも近い場所にあるので、昼間もカーテン閉めたままの生活でした

空調の温度調節ができない。オンオフしかできず、稼働すると寒いし止めると暑くて眠れませんでした。

The reason for 3 star rating is the room size and floor cleanliness. No complaint with any other aspect of the hotel. Room was a quite small and constrictive, particularly for leisure travellers on a week's stay. Room also looked tired, with patched up carpets, disconnected air purifier, and average quality air conditioning. Aged carpets seemed to produce dust during day time. Lack of English labels and descriptions on AC control was disappointing. Clearly a hotel for business or corporate travellers on a 1 or 2 nights stay. I fault Expedia for not checking the purpose of stay and produce suggestions with appropriate hotels. Expedia also gives very limited choices when it comes to rooms and amenities. Room size is also an an important feature and therefore an amenity!

A bit outdated interior & bathroom but can see they did the best to keep in good condition.

Typical older 1980s Japanese hotel. Rooms were on the small side for Fukuoka and not recently renovated. Mattress and linens were nice but the bathroom definitely needs renovation.

Location and staff was wonderful. The room was very small, both of us couldn’t leave our suitcases open. bathroom was small and stuffy without proper ventilation. Room was hot so they delivered a fan and the window was able to open a crack that made it bearable.

TV too old Room light too dark

Location is good, staff is good but hotel room is a little too old

Staff are first class. The breakfast buffett also comfortable and is very t with excellent service. The room was disappointing and old. Blossom Premier is better but more expensive

フロントの方の対応が素晴らしかった。

チェックイン時部屋が準備できておらず、立っている状態でまたされた。

手荷物の預かりがとても親切で、チックイン前・アウト後の手荷物も預かりが非常に助かりました。

staff are very helpful.

Excellent experience from start to end. Checking in was a breeze. Staff speaks good english by Japanese standard. We had arrived way early (travelled from Kumamoto to Hakata, making arrival time abit difficult to gauge). Hotel had allowed an early check-in & complimentary breakfast for us; this was a very pleasant surprise - we greatly appreciate their gesture. Hotel housekeeping also helped cleaned our room even though we had opted out for one of the days. Breakfast was a good spread of international & Japanese food. The front manager at the restaurant converses well in english too and was very professional. We had checked about taxi-transfer to airport on our last day. The lady at bell-captain counter made efforts to share info with us and helped make notes of our need (date/time of departure via taxi) and her colleague on duty on the day of our departure readily kept a lookout for the arriving taxis (2 vehicles) helped us with the luggage and greeted us goodbye. The hotel is within short walk from JR Hakata station. There are restaurants, convenience stores along the way and outside the hotel. On the whole the staffs were great in hospitality! We are always greeted with a sincere smile. A very pleasant and homely feel to the entire experience. We will certainly love to visit this hotel again in our next visit.Thank you! ANA Crowne Fukuoka.

The receptionist that check me in a bit rude. The vibe is off

トラブルがありましたが、スタッフの対応がとても迅速で解決してくれました。

Check in was simple and straight forward. Our stay was made very pleasant by the superb staff. Their courteous and helpful attitudes were excellent. When we mislaid an USB flash drive just before we checked out, they made a thorough check of our room and then shortly afterwards, by then we had travelled to another city, they emailed us to say it had not been found. At that stage, with some embarrassment, when we were unpacking we found it had been caught up in some clothing and so was hidden in our luggage. Our room was very good with very comfortable beds and all facilities worked well. We will be staying there again.

Staff was excellent / clean rooms / spacious rooms / very convenient location

Very strategic location and yet quiet . Had a restful stay.

Close to bus stop & Shinkansen!

Great location and within walking distance to Hakata station, convenient and quiet area. Rooms are old fashioned and not the modern type but we have no issues with that as it is spacious!

Good location, close to train and metro stations.

ANA Crowne Plaza Fukuoka is a very centrally located hotel. Very close to Hakata Station and many shopping/dining options nearby!

酒店設施有點舊，但仍然保持整潔乾淨，地點適中，附近有多間便利商店，鄰近博多駅，酒店自設停車場，方便自駕遊旅客

博多駅から徒歩数分の立地で便利。朝食も美味しかった。部屋は狭いですが清潔です。

아이들 동반 가족여행으로 4인실,역과의 접근성을 우선으로 고려했습니다.도보5분 하카타역이 있어 이동에 편리했으며 클럽룸으로 넓고 쾌적하긴 했으나 욕실에 곰팡이는 심각한 상태입니다. 클럽라운지 조직은 심플했고 씨리얼이 없어 아이들이 아쉬워 했습니다.전체적으로 직원서비스도 좋아 만족했으며 욕실 청결에 조금더 신경써 주시면 좋을것같아요.

Location is good, staff is good but hotel room is a little too old

Staff was excellent / clean rooms / spacious rooms / very convenient location

Staff are first class. The breakfast buffett also comfortable and is very t with excellent service. The room was disappointing and old. Blossom Premier is better but more expensive

ホテル自体は凛とした雰囲気があり良かったですが、朝食が大変美味しかったです。

朝食が満足できる

朝食がよかった。

ラウンジでの朝食ビュッフェが洋食だけでなく和食もあったので嬉しかったです。

清潔，離JR 駅很近，方便，自助早餐算是豐富

施設が古すぎる。それに比して料金が高すぎる。朝食も全く美味しくない。

很棒的飯店！服務很好、乾淨整潔、距離車站很近、走路去shopping也很近。早餐還可以多一點變化…一個很好的long stay的處所！

今回初めて利用させて頂きました スタッフの方の対応も素晴らしくとても満足な旅になりました 朝食も美味しいかったです

全体的にとても満足できました。 特に、朝食は品数も多く、味も美味しかったあです。