Name: Hotel Palacio de Santa Paula, Autograph Collection
Address: Gran Vía de Colón, 31, Granada, Vega de Granada, Andalusia, Spain, Granada, Granada Province, ES
Price range: US$396–US$1,879 per night
Rating: 8.65

What guests think

Hotel Palacio de Santa Paula, Autograph Collection blends a striking historic convent setting with a central, walkable location and widely praised, friendly service, creating a calm courtyard oasis that many guests find beautiful and memorable.

Rooms are often spacious and comfortable, but some guests report smaller or darker layouts, dated decor, noise from corridors or the street, and occasional maintenance issues. Breakfast and the restaurant receive strong praise, especially dining in the cloistered courtyard, though a few wished for more variety over multi‑day stays. Valet parking is available at extra cost and helpful given local driving restrictions. Expect a characterful, service‑forward stay in a historic setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic convent setting with a beautiful cloistered courtyard, bar, and on‑site restaurant are frequently praised. Valet parking is available but carries an extra fee; a few comments note areas starting to feel dated.

Related guest reviews

8

Ana

4 Aug 2025

·

Stayed 1 night

The palace is beautiful but I think it should offer more for that price. The charge you extra for parking also. The room was small but well equipped and very clean. Breakfast in the claustro was the highlight,

10

Alba

26 Jul 2024

·

Stayed 2 nights

Very good location! Beautiful property!

10

ALICIA

8 Dec 2021

·

Stayed 2 nights

MUY BUEN SERVICIO Y EL HOTEL ESTA MUY BONITO Y SUPER UBICADO. EL ESTACIONAMIENTO ALGO CARO, PERO NO HAY OPCION, ES COMODO Y SE LO LLEVA EL VALET. VOLVERIA SIN DUDA

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10

Thomas

26 Apr 2023

·

Stayed 1 night

Great service, beautiful historic property. Mix of old with modern facilities. Busy outside in middle of city but quiet inside.

10

Jack

9 Apr 2023

·

Stayed 2 nights

Very nice hotel in a historic building (convent among other things). Comfortable room and good onsite restaurant for breakfast or dinner. Concierge is attentive but be aware the "self-parking" is really valet. Pull in front of the hotel directly and they will park your car. Also, it wasn't clear until we were there, but driving in the historic area (where the hotel is) is restricted to locals and hotel guests. If you aren't planning on parking at the the hotel, you'll need to be careful where you drive.

10

Simone

23 Jan 2023

·

Stayed 19,366 nights

Freundliches Personal. Wunderschöner Innenhof mit Bar und Restaurant. Wie würden es wieder wählen.

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10

vladimir

20 May 2023

·

Stayed 5 nights

The staff was super friendly and helpful, the courtyard was wonderful for dining or just a drink. A wonderful space to unwind at the end of the day.

10

vance

12 Jun 2024

·

Stayed 2 nights

Entrance on busy street belies a beautiful and charming hotel with a gorgeous courtyard and spacious rooms. Service is exceptional.

10

Sanjeev

18 Sept 2024

·

Stayed 1 night

Beautiful property in an old monastery.

10

Rodrigo

24 Apr 2024

·

Stayed 3 nights

Good hotel in the heart of Granada. This hotel has a beautiful courtyard that used to be a small cloister of a convent compete with gravestones. The Bar is wonderfully decorated with portraits of monks. The rooms are nicely appointed, with very comfortable beds. The staff at every level is very attentive.

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Cleanliness

Many guests describe the hotel and rooms as very clean or immaculate. A few report maintenance issues such as slippery bathtubs, hot water or heating problems, and furnishings needing refresh.

Related guest reviews

10

Monique Maria Kristina

23 Dec 2023

·

Stayed 3 nights

Excellent bed and temperature control, immaculately clean, great atmosphere, very helpful and professional staff. Natasha on the front desk is fantastic.

6

Jean-Luc

27 Feb 2022

·

Stayed 3 nights

L'hôtel est bien situé et l'intérieur du bâtiment est fantastique. Mais les installations ne sont pas à la hauteur. Lors de notre séjour, l'eau chaude était en panne un matin, puis le chauffage le soir. Enfin, il n'est pas possible d'éteindre les lampes dans la chambre et de laisser allumer dans le coin bureau. Confirmé par le personnel, la seule solution est de dévissé les ampoules, une par une. Dommage pour un 5 étoiles

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10

Verena

22 Apr 2024

·

Stayed 2 nights

Magnifique hotel, decor, emplacement, service & nourriture. La seul chose à corriger serait la sécurité de la baignoire, qui est très glissante lorsqu'elle est mouillée et donc dangereuse ; des bandes adhésives antidérapantes ou un tapis en caoutchouc antidérapant sont fortement recommandés ainsi qu'une poignée au mur au-dessus de la baignoire en cas de perte d'équilibre.

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10

Margaux

13 Jul 2024

·

Stayed 3 nights

Book here and you’re staying in a piece of Granada’s history as well as a superb hotel in terms of cleanliness, comfort, aesthetics, and location!

10

Patricia

4 Sept 2024

·

Stayed 4 nights

We LOVED everything about this hotel. Perfect location, excellent service, super clean and beautiful building.

10

Joaquin

1 Jul 2025

·

Stayed 1 night

Very nice property. The room was spacious and clean

6

Paola

18 Jan 2023

·

Stayed 19,374 nights

El servicio es bueno, el hotel está algo descuidado, creo que hace falta renovar muebles y detalles de mantenimiento.

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10

Paul

27 Apr 2023

·

Stayed 2 nights

Excellent location. Great staff. Very clean. Perfect for a short stay

8

Hernan

22 Jun 2023

·

Stayed 3 nights

The hotel is well located, clean and staff is nice. Rooms, specially bathrooms, deserve a renovation.

10

Babak

5 Aug 2024

·

Stayed 2 nights

I based all my stays on people’s comments so I will do the same for future travelers. This hotels courtyard was one of the nicest I’ve seen, it was clean and very convenient location, about a 25 minute walk to Alhambra. I chose 5 star hotels for all my stays and to be honest the rooms where not 5 stars, but I think it was 5 star for Granada standards, there are no super high end hotels in this city so based on location it was a 5 star. The staff was great and helpful and overall I would recommend you staying here if you want to see Granada and the Alhambra. Would also highly recommend going to the St Nichilas street at the top and having dinner at the restaurants facing the Alhambra at night.hope this helps.

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Rooms

Guests often find rooms comfortable, with some spacious layouts and very good beds and pillows. Others experienced small or dark rooms, dated decor, noise from corridors or the street, limited temperature control, and in one case poor Wi‑Fi.

Related guest reviews

8

Farhad

2 Nov 2025

·

Stayed 4 nights

Nice rooms. Lovely staff

6

Scott

30 Aug 2024

·

Stayed 1 night

The WiFi sucks...it takes a long time to get any internet connection and is very annoying. There's not a lot surrounding the hotel for restaurants, etc. and it pretty far away from the town center with no transportation options except for cabs, Uber.

6

Jerry

18 May 2024

·

Stayed 4 nights

I would rate it about a 3-star property. Rooms are small, coffee maker didn’t work, shower didn’t keep water off the bathroom floor. Service was polite. Low value for money.

2

Diego

15 Oct 2022

·

Stayed 2 nights

La cama es muy pequeña , la insonorización de la habitación es deficiente , el sistema de aire acondicionado no tiene control de temperatura , únicamente ON/OFF , o have mucho calor o mucho frío

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10

Joaquin

1 Jul 2025

·

Stayed 1 night

Very nice property. The room was spacious and clean

10

Derrick

22 Dec 2025

·

Stayed 3 nights

Breakfast was good but staying there for 3 breakfast, we found the menu lacking variety. Pillows in the room and the bed were very comfortable. Service at front desk was also very helpful, especially Nagomi.

10

vance

12 Jun 2024

·

Stayed 2 nights

Entrance on busy street belies a beautiful and charming hotel with a gorgeous courtyard and spacious rooms. Service is exceptional.

4

Shu

12 Mar 2022

·

Stayed 1 night

First it's nice for they to allow me to check in earlier at little pass noon. But if this is a nice hotel then I was certainly given a bad room, which is next to the elevator and also windows to the major street. The noise just from both inside and outside. The room also looks a little dated. I did my research and was hoping this is a nice hotel but not at all a five star. I saw none of the characters or charm from the photos, which was the reason I booked it in the first place because I don't want to stay in a super modern hotel in Granada this time. A major let down

8

jane

25 Mar 2023

·

Stayed 2 nights

the hotel seemed a bit "dated".the rooms in need of upgrade, the common areas were better.

6

Junbeom

5 Oct 2024

·

Stayed 2 nights

수도원건물 개조한 호텔이라 그분위기 느끼고싶어 방문했어요 로비와 식당 전체적인 분위기 직원들은 친절하고 좋았어요 근데 방이 생각한거보다 어둡고 좀 작아서 불편했네요 다른 층 높은층들은 밝고 좋을듯해서 아쉬웠어요. 4성급 호텔에 수준임.

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Service

Service is widely praised as friendly, professional, and helpful, with staff resolving issues promptly and offering attentive concierge support. A few note inconsistent warmth or insufficient service.

Related guest reviews

10

Yong

29 Jun 2025

·

Stayed 1 night

Great historical hotel. Staff are extremely friendly and helpful. Location is perfect too.

10

Monique Maria Kristina

23 Dec 2023

·

Stayed 3 nights

Excellent bed and temperature control, immaculately clean, great atmosphere, very helpful and professional staff. Natasha on the front desk is fantastic.

10

Graeme

25 Jun 2023

·

Stayed 2 nights

Friendly and professional staff

8

Marek

2 Jun 2023

·

Stayed 3 nights

Lovely hotel, staff very helpful and friendly, they dealt with an issue with our first room quickly and incredibly well

6

Regina

17 Jul 2025

·

Stayed 2 nights

El lugar increíble’ Magia en sus pasillos. El servicio insuficiente Salco

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10

Robert

12 Oct 2025

·

Stayed 1 night

Excellent staff service

10

Hannah

17 Apr 2023

·

Stayed 3 nights

Truly a beautiful stay. The staff were all incredibly helpful and accommodating, the room was comfortable and the entire hotel is beautiful. Location is great for exploring Granada on foot!

10

Karen

22 Dec 2024

·

Stayed 3 nights

Fabulous service, outstanding advice and charming staff

6

Darnley

19 Sept 2024

·

Stayed 3 nights

The property itself is beautiful, and most of the staff were kind and accommodating. However, my experience with Nadine was less than ideal. While I noticed her being exceptionally pleasant and kind to my friend during checkout, my interaction with her was quite different. She seemed standoffish and didn’t inquire about my stay or show the same warmth. This inconsistency in her demeanor was disappointing

10

Thomas R

17 Nov 2023

·

Stayed 3 nights

The staff was extremely helpful, friendly and courteous. The restaurant is excellent, really one of the best in Granada. We will definitely return next time we visit.

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Location

Consistently praised as central and walkable for exploring Granada, with an oasis‑quiet interior despite busy surroundings. Note that driving in the historic area is restricted, making valet parking convenient.

Related guest reviews

10

Elamin

1 Oct 2025

·

Stayed 2 nights

Perfect location and a boutique style lodging.

10

Yong

29 Jun 2025

·

Stayed 1 night

Great historical hotel. Staff are extremely friendly and helpful. Location is perfect too.

10

Alba

26 Jul 2024

·

Stayed 2 nights

Very good location! Beautiful property!

8

Stuart

7 Nov 2024

·

Stayed 2 nights

Quick trip to Granada. Convenient location

10

Raul

6 Jan 2023

·

Stayed 19,362 nights

Excellent location, beautiful property. Rooms need to be renovated.

10

Jack

9 Apr 2023

·

Stayed 2 nights

Very nice hotel in a historic building (convent among other things). Comfortable room and good onsite restaurant for breakfast or dinner. Concierge is attentive but be aware the "self-parking" is really valet. Pull in front of the hotel directly and they will park your car. Also, it wasn't clear until we were there, but driving in the historic area (where the hotel is) is restricted to locals and hotel guests. If you aren't planning on parking at the the hotel, you'll need to be careful where you drive.

10

Hannah

17 Apr 2023

·

Stayed 3 nights

Truly a beautiful stay. The staff were all incredibly helpful and accommodating, the room was comfortable and the entire hotel is beautiful. Location is great for exploring Granada on foot!

10

Aidan

12 Feb 2024

·

Stayed 3 nights

This hotel is a must if you go to Granada. It couldn’t be better located if they tried. The food and shopping around was beyond close and amazing, especially the food! The hotel is beyond impressive and historically phenomenal. The staff is beyond helpful and gracious and the rooms are perfect. Highly recommend, 10/10.

10

Paul

27 Apr 2023

·

Stayed 2 nights

Excellent location. Great staff. Very clean. Perfect for a short stay

10

Babak

5 Aug 2024

·

Stayed 2 nights

I based all my stays on people’s comments so I will do the same for future travelers. This hotels courtyard was one of the nicest I’ve seen, it was clean and very convenient location, about a 25 minute walk to Alhambra. I chose 5 star hotels for all my stays and to be honest the rooms where not 5 stars, but I think it was 5 star for Granada standards, there are no super high end hotels in this city so based on location it was a 5 star. The staff was great and helpful and overall I would recommend you staying here if you want to see Granada and the Alhambra. Would also highly recommend going to the St Nichilas street at the top and having dinner at the restaurants facing the Alhambra at night.hope this helps.

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Dining

On‑site dining and breakfast earn strong reviews, especially meals in the atmospheric cloister; several mention tasty food and cook‑to‑order options. Some longer‑stay guests wished for more breakfast variety.

Related guest reviews

10

cristina

8 Nov 2025

·

Stayed 1 night

L’hotel è in un palazzo meraviglioso, le stanze sono belle, spaziose e accessoriate. La colazione è servita nei locali posti in un cortile molto bello. Tutto è elegante, all’altezza di un 5 stelle

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8

Ana

4 Aug 2025

·

Stayed 1 night

The palace is beautiful but I think it should offer more for that price. The charge you extra for parking also. The room was small but well equipped and very clean. Breakfast in the claustro was the highlight,

10

George

28 Oct 2025

·

Stayed 4 nights

Great selection and cook to order items

10

Verena

22 Apr 2024

·

Stayed 2 nights

Magnifique hotel, decor, emplacement, service & nourriture. La seul chose à corriger serait la sécurité de la baignoire, qui est très glissante lorsqu'elle est mouillée et donc dangereuse ; des bandes adhésives antidérapantes ou un tapis en caoutchouc antidérapant sont fortement recommandés ainsi qu'une poignée au mur au-dessus de la baignoire en cas de perte d'équilibre.

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10

Jack

9 Apr 2023

·

Stayed 2 nights

Very nice hotel in a historic building (convent among other things). Comfortable room and good onsite restaurant for breakfast or dinner. Concierge is attentive but be aware the "self-parking" is really valet. Pull in front of the hotel directly and they will park your car. Also, it wasn't clear until we were there, but driving in the historic area (where the hotel is) is restricted to locals and hotel guests. If you aren't planning on parking at the the hotel, you'll need to be careful where you drive.

10

Derrick

22 Dec 2025

·

Stayed 3 nights

Breakfast was good but staying there for 3 breakfast, we found the menu lacking variety. Pillows in the room and the bed were very comfortable. Service at front desk was also very helpful, especially Nagomi.

10

vladimir

20 May 2023

·

Stayed 5 nights

The staff was super friendly and helpful, the courtyard was wonderful for dining or just a drink. A wonderful space to unwind at the end of the day.

10

Thomas R

17 Nov 2023

·

Stayed 3 nights

The staff was extremely helpful, friendly and courteous. The restaurant is excellent, really one of the best in Granada. We will definitely return next time we visit.

8

Frederic

7 Sept 2024

·

Stayed 2 nights

Lovely Boutique Hotel; quite unique like most of the Autograph Collection Hotels. Food was delicious, service wonderful.

10

Rodrigo

24 Apr 2024

·

Stayed 3 nights

Good hotel in the heart of Granada. This hotel has a beautiful courtyard that used to be a small cloister of a convent compete with gravestones. The Bar is wonderfully decorated with portraits of monks. The rooms are nicely appointed, with very comfortable beds. The staff at every level is very attentive.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$297
February	US$332
March	US$373
April	US$434
May	US$420
June	US$323
July	US$242
August	US$291
September	US$443
October	US$439
November	US$341
December	US$325

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $493	3 $507
4 $476	5 $477	6 $487	7 $502	8 $472	9 $470	10 $501
11 $456	12 $452	13 $445	14 $424	15 $477	16 $498	17 $433
18 $432	19 $439	20 $479	21 $466	22	23	24 $476
25 $439	26 $420	27 $396	28 $444	29 $419	30 $398	31 $424

Hotel Palacio de Santa Paula, Autograph Collection

Prices for Hotel Palacio de Santa Paula, Autograph Collection

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed

Deluxe Room, 1 King Bed (View)

Premium Room, 1 King Bed with Sofa Bed

Deluxe Room, 2 Twin Beds

Premium Room, 2 Twin Beds

Guest reviews of Hotel Palacio de Santa Paula, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Palacio de Santa Paula, Autograph Collection

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $545	22 $453	23 $465	24 $492	25 $492	26 $548
27 $504	28 $1,879	29 $544	30 $1,559