Is parking available at the hotel?

Yes, the hotel offers on-site parking for a fee of EUR 22 per day. Parking height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

The hotel serves a continental breakfast for a fee of approximately EUR 8 for adults and children. Breakfast is available on weekdays from 7:30 AM to 11:30 AM and on weekends from 8:00 AM to 11:30 AM.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 1:00 PM until midnight, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in may incur additional charges.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a fee of EUR 50 per vehicle (maximum occupancy of 4). This service can be arranged 24 hours a day.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities. Public areas and rooms are designed to accommodate guests with disabilities, although specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Granada, within a 5-minute drive of Alhambra and Granada Cathedral. It is 0.2 miles from Granada City Council and 20.2 miles from Sierra Nevada Ski Resort. Public transport options are available nearby.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. One child aged 2 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 20 per day. Advance request or confirmation is required for the availability of extra beds.

Hotel Universal by Maxi Hoteles in Granada

Average nightly price at Hotel Universal by Maxi Hoteles by month, last 12 months (USD)
Month	Average price
January	US$64
February	US$81
March	US$78
April	US$114
May	US$104
June	US$65
July	US$51
August	US$50
September	US$90
October	US$119
November	US$101
December	US$95

What guests think

Hotel Universal by Maxi Hoteles draws praise for its very central, walkable location and friendly staff, with many guests finding rooms clean and comfortable, while recurring drawbacks include street or hallway noise, basic breakfast, and occasional air conditioning issues.

Several reviews note paid parking directly across the street and a rooftop cafe/terrace for breakfast, though driving to the hotel and accessing the garage can be tricky and the parking cost feels high to some. Rooms are generally simple, with sizes ranging from compact to spacious and some dated furnishings or interior-facing windows that limit light. Overall, expect a straightforward, well-located base for exploring Granada.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Paid parking is available directly across the street and is convenient when reserved, though access can be tricky and costs feel high to some. A rooftop cafe/terrace is also mentioned for breakfast and drinks.

Related guest reviews

8

Raquel

1 Oct 2025

·

Stayed 2 nights

Bem localizado, perto de praças, bares e restaurantes. O estacionamento é pago, fica no predio em frente e o acesso à vaga não é prático, achei caro para o que é. No quarto o ar condicionado não funcionava, disseram que iam providenciar alguma solução e não fizeram nada. Nota 7/10.

Translate

8

NANCY

24 Apr 2024

·

Stayed 4 nights

Good price for central area. Comfortable bed and air con in room. Good rooftop cafe for breakfast. Staff very helpful.

8

Kath

27 Feb 2024

·

Stayed 3 nights

Our second stay here as great location for city centre bars and restaurants and sightseeing. Lovely rooftop bar and cafeteria for breakfast and snacks with friendly staff and good service. Comfortable, clean rooms with good shower (no bath)! Underground Car park just across road booked in advance. Took half an hour to find hotel following Sat Nav from motorway but only 2 mins to get back on Motorway when leaving!!

8

Micheline

27 May 2024

·

Stayed 2 nights

Hôtel confortable, bien situé. personnel agréable. nuit de parking un peu chère.

Translate

10

Maria

23 May 2025

·

Stayed 1 night

Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.

10

Nina

10 Apr 2025

·

Stayed 2 nights

This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.

10

Roberto

21 Aug 2025

·

Stayed 1 night

The check in process is easy. Parking was also easy and very convenient. All the people in the front desk were always very professional and ready to help. There are restaurants and supermarkets around and the main street is full of stores.

10

Esra

24 Dec 2022

·

Stayed 19,349 nights

Good location. Parking is 17 euro. You need the receptionist to open garage gate if you need access to your car.

10

Walter K

27 Mar 2025

·

Stayed 3 nights

Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.

10

Maria De Lourdes

19 Jun 2025

·

Stayed 1 night

Hotel súper bien ubicado, con posibilidad de parking Justo en frente.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel as clean with effective housekeeping. A few report issues such as unpleasant odors, lingering smoke smells, or an isolated missed item.

Related guest reviews

6

Alison

11 Oct 2023

·

Stayed 2 nights

This hotel is in a very busy shopping area, interesting but difficult to get to in a car, additional driving instructions were sent ahead of arrival because GPS instructions are incorrect. Thank you for that! Parking in the underground lot across the very busy street was very tricky! Reception staff were very helpful. The room was very basic, very noisy, we could hear our neighbours and people in the hallway. When we turned on the air conditioning the room smelled like stale cigarette smoke, and this was a non smoking room. We finally had to turn it off and the room got quite warm. There was a window that opened, but it was 38 degrees out and it didn’t help. The rooftop cafe was adequate for breakfast and evening drinks. The coffee was excellent! Granada is a beautiful city and if I go there again, I would stay at a different hotel.

10

Angela

8 Jun 2023

·

Stayed 2 nights

It was centrally located, was easy to walk around. Staff was very accommodating. The room was always clean.

10

Paolo

26 Jan 2022

·

Stayed 4 nights

Ogni anno soggiorno in questo hotel e ricevo sempre un' accoglienza discreta e professionale. Le camere sono molto pulite e accoglienti. I letti sono comodi e confortevoli. Da sempre lo consiglio ai miei amici che intendono trascorrere qualche giorno in Granada.

Translate

4

Juan Diego

17 Jun 2025

·

Stayed 1 night

We found underwear under the bed and the reception did not say much.

10

Alfonso

20 Sept 2025

·

Stayed 2 nights

Limpieza adecuada, atención de primera

Translate

8

Idris

16 Sept 2024

·

Stayed 6 nights

I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.

4

Corinne

13 Mar 2025

·

Stayed 1 night

Hôtel valable pour une nuit pas plus Propre mais une odeur horrible dans la chambre . Le pommeau de douche ne tenait pas des prises électriques en piteuses états. Bref, la salle de bain vétuste. Je ne reviendrai pas .

Translate

10

mourad

20 May 2024

·

Stayed 2 nights

emplacement bien, accueil : ca dépend sur quelle personne vous tombé! ménage top, propreté top, parking 20€ /nuit

Translate

10

Gustavo

10 Jun 2022

·

Stayed 2 nights

Todo muy bien. Limpieza, personal atento, buen WiFi. La habitaciòn no muy grande, pero suficiente.

Translate

8

Dolores Encarnación

30 Jun 2024

·

Stayed 1 night

Céntrico y muy cómodo. Habitación muy bien insonorizada y baño limpios.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and functional, ranging from compact to spacious, with some dated furnishings and interior-facing windows that limit light. Several mention thin soundproofing and occasional AC or heating problems, while some found beds comfortable.

Related guest reviews

8

Valentina

21 May 2024

·

Stayed 1 night

Camera familiare molto spaziosa, personale gentile, struttura ben posizionata.

Translate

6

Nicolo Alfredo

28 May 2023

·

Stayed 2 nights

Camere e bagni troppo piccole.

Translate

6

Jooah

27 Jun 2023

·

Stayed 1 night

주변 시설과 이동이 편해서 선택했는데 시설은 좋지 않아요. 특히 방음은 정말 안좋아요.

Translate

8

Thorsten-Kay

17 Jan 2025

·

Stayed 2 nights

Das Zimmer war innenliegend mit nur einem kleinen, abgeklebten Fenster zum Innenhof. Da wir es aber ruhig haben wollten, passte das für uns. Man ist nicht in Granada um auf dem Zimmer zu sitzen. :) Parken ist preislich etwas überzogen.

Translate

10

Leslie

11 Jun 2025

·

Stayed 2 nights

Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.

10

Laura

20 May 2024

·

Stayed 1 night

Camera molto spaziosa, abbiamo viaggiato in 4, bagno essenziale, personale molto gentile.

Translate

8

Philipp

26 Oct 2024

·

Stayed 5 nights

) Das Hotel liegt super Zentral. Die Rezeption ist 24h besetzt. Und die Hotelangestellten sind alle sehr freundlich und hilfsbereit. Aber bitte beachten: Wenn man ein Zimmer zur Straßenseite gebucht hat, kann man das Fenster nachts nicht auflassen. Der lärm des Stadtzentrums macht max 30 min Pause (24/7).

Translate

6

Ghayth

7 Jun 2025

·

Stayed 1 night

The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.

6

Lesley

24 Oct 2025

·

Stayed 2 nights

This was OK but not great. Room (108) was very dark and we found it quite noisy. We were disappointed not to have the facility to make a hot drink in our room. However, it was OK for a couple of nights.

4

Mariluz

30 Jun 2023

·

Stayed 2 nights

Room extremely small and so was bed, it seem a child bed not suitable for an adult. Matress very unconfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, with quick check-in and supportive front desk. Some inconsistencies in attentiveness were noted.

Related guest reviews

10

Ying

20 Oct 2024

·

Stayed 2 nights

Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.

10

kwangmi

18 Jan 2026

·

Stayed 1 night

Very kind staff good.location profer for a short trip

10

Surya

23 Aug 2024

·

Stayed 1 night

The location of the hotel is great and the staff was very helpful.

10

Miguel

15 Nov 2024

·

Stayed 1 night

Such a great location right in the middle of the city. A little hard to get in to otherwise right smack in the middle of the city was what we were looking for. Front desk was great service and very friendly.

8

Idris

16 Sept 2024

·

Stayed 6 nights

I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.

10

Roberto

21 Aug 2025

·

Stayed 1 night

The check in process is easy. Parking was also easy and very convenient. All the people in the front desk were always very professional and ready to help. There are restaurants and supermarkets around and the main street is full of stores.

4

Julio

17 May 2025

·

Stayed 2 nights

Olor muy desagradable El personal que nos recibió en el mostrador no fue atento Mucho ruido en los pasillos. La vista a una parte interior del hotel muy fea

Translate

8

Selene

27 Nov 2025

·

Stayed 1 night

Staff friendly

8

KEISUKE

15 May 2025

·

Stayed 1 night

The staff were very kind and I was able to ask for advice when I had any problems, and they gave me good answers and support, which I am grateful for.

10

JUAN

30 Oct 2023

·

Stayed 2 nights

El personal de recepción muy atentos y servicial. Area cerca de restaurantes y puntos de interes.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central and walkable, close to the cathedral, shops, and restaurants, making sightseeing easy. Access by car can be confusing, and garage entry may require clear instructions.

Related guest reviews

10

Zeenat

8 Oct 2025

·

Stayed 3 nights

Excellent location, super comfortable beds and pillow, smart TV (for YouTube), friendly staff. Highly recommended!

6

Alison

11 Oct 2023

·

Stayed 2 nights

This hotel is in a very busy shopping area, interesting but difficult to get to in a car, additional driving instructions were sent ahead of arrival because GPS instructions are incorrect. Thank you for that! Parking in the underground lot across the very busy street was very tricky! Reception staff were very helpful. The room was very basic, very noisy, we could hear our neighbours and people in the hallway. When we turned on the air conditioning the room smelled like stale cigarette smoke, and this was a non smoking room. We finally had to turn it off and the room got quite warm. There was a window that opened, but it was 38 degrees out and it didn’t help. The rooftop cafe was adequate for breakfast and evening drinks. The coffee was excellent! Granada is a beautiful city and if I go there again, I would stay at a different hotel.

8

Daniel

18 Oct 2025

·

Stayed 3 nights

Good for a few nights, central location.

10

Nizar

8 Oct 2025

·

Stayed 3 nights

Location is amazing , center of all the landmarks walking distance

8

Kath

27 Feb 2024

·

Stayed 3 nights

Our second stay here as great location for city centre bars and restaurants and sightseeing. Lovely rooftop bar and cafeteria for breakfast and snacks with friendly staff and good service. Comfortable, clean rooms with good shower (no bath)! Underground Car park just across road booked in advance. Took half an hour to find hotel following Sat Nav from motorway but only 2 mins to get back on Motorway when leaving!!

10

YOUNG BUM

16 Jun 2025

·

Stayed 1 night

그라나다의 중심부에 위치하고 있어 도보 이동 편한 숙소

Translate

10

Maria

23 May 2025

·

Stayed 1 night

Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.

10

Juan

3 Aug 2024

·

Stayed 1 night

Well located. Near main attractions.

8

Emma

24 Oct 2025

·

Stayed 3 nights

Great location

8

nicouleau

23 Jul 2025

·

Stayed 1 night

Hôtel difficile d’accès bien que l’hôtel nous ait envoyé au préalable des informations. Hôtel situé près de la cathédrale et rues piétonnes. Nous n’avons pas pu tester le petit déjeuner car incompréhension avec le personnel ( à la carte si pas inclus alors que sur le site il est noté 7€50)

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The rooftop cafe serves breakfast and snacks; some praise the coffee. Breakfast quality and variety are described as simple to average.

Related guest reviews

6

Nicole

17 Jul 2023

·

Stayed 2 nights

Attention, le petit déjeuner n'est pas génial

Translate

6

Alison

11 Oct 2023

·

Stayed 2 nights

This hotel is in a very busy shopping area, interesting but difficult to get to in a car, additional driving instructions were sent ahead of arrival because GPS instructions are incorrect. Thank you for that! Parking in the underground lot across the very busy street was very tricky! Reception staff were very helpful. The room was very basic, very noisy, we could hear our neighbours and people in the hallway. When we turned on the air conditioning the room smelled like stale cigarette smoke, and this was a non smoking room. We finally had to turn it off and the room got quite warm. There was a window that opened, but it was 38 degrees out and it didn’t help. The rooftop cafe was adequate for breakfast and evening drinks. The coffee was excellent! Granada is a beautiful city and if I go there again, I would stay at a different hotel.

10

Isabelle

29 Sept 2023

·

Stayed 3 nights

L’hotel très bien situé ,on le recommanderait, seul bémol, il est mal insonorisé, sinon très propre . Les petits déjeuners sont très abordables ,et très agréable sur la terrasse du dernier étage.

Translate

8

NANCY

24 Apr 2024

·

Stayed 4 nights

Good price for central area. Comfortable bed and air con in room. Good rooftop cafe for breakfast. Staff very helpful.

8

Kath

27 Feb 2024

·

Stayed 3 nights

Our second stay here as great location for city centre bars and restaurants and sightseeing. Lovely rooftop bar and cafeteria for breakfast and snacks with friendly staff and good service. Comfortable, clean rooms with good shower (no bath)! Underground Car park just across road booked in advance. Took half an hour to find hotel following Sat Nav from motorway but only 2 mins to get back on Motorway when leaving!!

8

Nathalia

15 Oct 2025

·

Stayed 7 nights

O café da manhã é muito fraco e sem opções,

Translate

10

Maria

23 May 2025

·

Stayed 1 night

Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.

8

Davide

22 May 2025

·

Stayed 2 nights

Posizione quasi centrale comoda per visitare la città ma non dormire in mezzo alla confusione. Camere datate ma confortevoli. Colazione inclusa nel prezzo ma molto semplice. Comodo il parcheggio.

Translate

8

nicouleau

23 Jul 2025

·

Stayed 1 night

Hôtel difficile d’accès bien que l’hôtel nous ait envoyé au préalable des informations. Hôtel situé près de la cathédrale et rues piétonnes. Nous n’avons pas pu tester le petit déjeuner car incompréhension avec le personnel ( à la carte si pas inclus alors que sur le site il est noté 7€50)

Translate

10

Walter K

27 Mar 2025

·

Stayed 3 nights

Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $58	10 $127	11 $55	12 $54	13 $87	14 $131
15 $46	16 $49	17 $49	18 $49	19 $50	20 $86	21 $127
22 $46	23 $47	24 $48	25 $48	26 $48	27 $72	28 $101
29 $46	30 $47

Su	Mo	Tu	We	Th	Fr	Sa
		1 $48	2 $48	3 $47	4 $96	5 $200
6 $194	7 $142	8 $60	9 $48	10 $47	11 $72	12 $119
13 $46	14 $47	15 $48	16 $47	17 $47	18 $72	19 $99
20 $46	21 $47	22 $46	23 $48	24 $49	25 $91	26 $150
27 $100	28 $119	29 $114	30 $111	31 $197

Hotel Universal by Maxi Hoteles

Prices for Hotel Universal by Maxi Hoteles

Monthly average prices

About this property

Location

Room options

Basic Single Room

Family Room

Economy Double Room

Room

Double Or Twin Room

Guest reviews of Hotel Universal by Maxi Hoteles

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Universal by Maxi Hoteles

Prices for upcoming dates